Sennheiser M3AEBTXL Frequently asked questions
MOMENTUM Wireless
Wireless stereo headphones
M3AEBTXL
Frequently asked questions
Contents
“Before you start…”
“During use...”
“If a problem occurs...”
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Sennheiser electronic GmbH & Co. KG
Am Labor 1
30900 Wedemark
Germany
www.sennheiser.com
Version: February 2020, A02
Before you start…
What makes the MOMENTUM Wireless so unique?
Answer:
Thanks to our audiophile driver and an internal audio EQ, the sound
performance of the MOMENTUM Wirele ss is exceptional. The soun d
is delivered without compromise due to the latest Bluetooth technol
ogy, AAC and aptX compatibility as well as aptX Low Latency. In
addition, the MOMENTUM Wireless offers supreme comfort and has
been meticulously crafted from high-quality materials, e.g. sheep
skin.
I work, commute, and travel all the time. Is the MOMENTUM Wireless a good option when on the go?
Answer:
The MOMENTUM Wireless features the sound, design, and portable
convenience to make it the ideal everyday audio companion!
In addition, it offers excellent passive sound isolation, as ambient
noise is effectively reduced due to the perfect fit of the headphones
on your ears. By activating ANC (Active Noise Canceling), additional
noise from the environment is filtered out.
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Can the MOMENTUM Wireless reduce noise even without ANC (Active Noise Canceling)?
Answer:
The MOMENTUM Wireless offers good passive noise attenuation
due to its excellent fit on your ears.
Does the MOMENTUM Wireless feature Bluetooth 5.0?
Answer:
Yes, the MOMENTUM Wireless is Bluetooth 5.0 compliant and supports a range of current audio codecs including AAC and aptX.
What Bluetooth codecs are supported by the MOMENTUM Wireless?
Answer:
The MOMENTUM Wireless supports current Bluetooth codecs such
as SBC, aptX, aptX Low Latency and AAC. Advanced audio codecs
(such as aptX and AAC) provide hi-fi audio that allows you to enjoy
the rich listening experience that the Sennheiser user expects.
What are the benefits to the user of the aptX Low Latency codec?
Answer:
aptX Low Latency ensures that a Bluetooth-enabled device delivers
sound in sync with visual media. It minimizes latency and improves
the end-to-end speed of audio transmission, resulting in a high-qual
ity, synchronized audio-visual experience.
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2 | MOMENTUM 3
What is the battery life of the headphones?
Answer:
The MOMENTUM Wireless delivers up to 17 hours of playback time
via Bluetooth and with ANC activated.
How do I charge the headphones?
Answer:
The headphones are charged via a USB-C cable. The USB-C cable
and an additional USB-A adapter are included in the delivery.
Is the internal equalizer (EQ) controllable via the companion app?
Answer:
Yes, the Sennheiser Smart Control app offers an intuitive way to set
up the internal EQ. Once the EQ is set up, all EQ parameters are
stored in headphones, making the personalized sound available with
any music source.
How do I access the AI voice assistant?
Answer:
You can activate a preferred voice assistant such as Alexa, Google
Assistant or Siri by pressing the headphones' voice assistant button
once. The selection of the voice assistant depends on the configura
tion of the smartphone.
Smart Pause is too sensitive and playback is stopping unwanted?
The Smart Pause function gets calibrated every time you turn on the
headphones. Make sure that you wait until the voice prompts after
turning on the headphones are over until you put the headphones on
your ears. Doing so the sensors gets calibrated correctly.
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Can I connect the MOMENTUM Wireless to more than one Bluetooth device simultaneously?
Answer:
You can pair the MOMENTUM Wireless with up to eight different
Bluetooth devices. The MOMENTUM Wireless stores these pairing
profiles.
You can connect the MOMENTUM Wireless to two devices simultaneously, e.g. to play music from a Bluetooth device and – at the same
time – be prepared for calls via your smartphone.
Can I use the MOMENTUM Wireless without the Smart Control app?
Answer:
Yes, you can use the MOMENTUM Wireless without the Smart Control app for music playback, phone calls and voice assistant access.
The Smart Control app further enhances this experience by adding
several additional personalization options such as adjusting the
audio EQ and selecting the voice prompt language. The Smart Con
trol app also enables you to receive the latest firmware updates.
Are the batteries replaceable?
Answer:
The batteries of the headphones can only be replaced by the Sennheiser Service department.
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MOMENTUM 3 | 3
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