X Read this instruction manual carefully and completely before using the
product.
X Do not use an obviously defective product.X Only use the product in environments where Bluetooth® wireless
transmission is permitted.
Preventing damage to health and accidents
X Protect your hearing from high volume levels. Permanent
hearing damage may occur when headphones are used at high
volume levels for long periods of time. Sennheiser headphones sound
exceptionally good at low and medium volume levels.
X Do not insert the ear canal phones too deep into your ears and never
insert them without ear adapters. Always extract the ear canal phones
from your ears very slowly and carefully.
X Keep the headphones at least 10 cm/3.94” from cardiac pacemakers
or implanted defibrillators. The headphones contain magnets that
generate a magnetic field which could cause interference with cardiac
pacemakers and implanted defibrillators.
X Keep the product, accessories and packaging parts out of reach of
children and pets to prevent accidents and choking hazards.
X Do not use the product in situations which require special attention
(e.g. in traffic or when performing skilled jobs).
Preventing damage to the product and malfunctions
X Always keep the product dry and do not expose it to extreme
temperatures to avoid corrosion or deformation. The normal operating
temperature is from 10 to 40°C/50 to 104°F.
X Only use attachments/accessories/spare parts supplied or
recommended by Sennheiser.
X Clean the product only with a soft, dry cloth.X Use the product with care and store it in a clean, dust-free environment.
2 | M2 IEBT SW
Important safety instructions
Intended use/Liability
These in-ear wireless headphones are designed for use with mobile
devices (e.g. mobile music players, mobile phones, tablets) that support
wireless communication via Bluetooth. Compatible Bluetooth devices
include those that support the following profiles: Hands Free Profile (HFP),
Advanced Audio Distribution Profile (A2DP), and Audio/Video Remote
Control Profile (AVRCP).
It is considered improper use when this product is used for any application
not named in the associated instruction manuals and product guides.
Sennheiser does not accept liability for damage arising from abuse or
misuse of this product and its attachments/accessories.
Before putting the product into operation please observe the respective
country-specific regulations!
Safety instructions for the Lithium-Polymer battery pack
WARNING
In extreme cases, abuse or misuse of the Lithium-Polymer battery pack
can lead to:
• explosion
• fire development
Dispose of products with built-in rechargeable batteries at
special collection points or return them to your specialist
dealer.
Only use rechargeable batteries and chargers recommended
by Sennheiser.
Charge products with built-in rechargeable batteries at
ambient temperatures between 10 and 40°C/50 and 104°F.
Switch battery-powered products off after use.
When not using the product for extended periods of time,
charge its built-in rechargeable batteries regularly (about
every 3 months).
Do not heat above 70°C/158°F, e.g. do not expose to sunlight
or throw into fire.
Do not charge a product with built-in rechargeable batteries if
the product is obviously defective.
• heat generation
• smoke or gas development
M2 IEBT SW | 3
The M2IEBTSW In-Ear Wireless headphones
The M2IEBTSW In-Ear Wireless
headphones
The M2 IEBT SW In-Ear Wireless headphones delivers uncompromised
style, sound performance and take-anywhere mobility. The high-quality
design of the headphones isn’t complete without the exceptional wireless
sound assured by Bluetooth 4.2 and Qualcomm® aptX™ or AAC audio
codec.
Features
• Custom-machined, stainless-steel, in-ear sound tunnels for superior
acoustic precision
• Supports Qualcomm® aptX™ for true Hi-Fi sound
• Supports AAC (Advanced Audio Coding) for greater sound quality and
transparency
• 6 hour battery life with 1.5 hour charging
4 | M2 IEBT SW
The M2IEBTSW In-Ear Wireless headphones
Bluetooth
The M2IEBTSW In-Ear Wireless headphones comply with the Bluetooth
4.2 standard and are compatible with all Bluetooth 1.1, 1.2, 2.0, 2.1, 3.0,
4.0 and 4.1 devices with the following profiles: Hands Free Profile (HFP),
Advanced Audio Distribution Profile (A2DP), and Audio/Video Remote
Control Profile (AVRCP).
TM
aptX
With AAC or aptXTM audio coding, you can be assured of crisp, pure and
full stereo sound. It allows you to not only hear, but experience and feel
the audio as it was intended. Utilizing aptXTM, Bluetooth technology can
now offer wireless audio quality that is indistinguishable from the highest
quality wired connection.
TM
aptX
Qualcomm® aptX™ LL (Low Latency) audio ensures your Bluetooth®
wireless enabled device can deliver sound in sync with visual media. It
reduces delay and improves end-to-end speed of the audio transmission,
resulting in a high quality, synchronized user experience. With aptX Low
Latency you can enjoy the freedom of wireless for applications such as
gaming and watching videos.
LL
M2 IEBT SW | 5
Package includes
Package includes
Headphones
Carry case
SL
XS
Ear adapters
USB cable for charging
Quick
Guide
Safety
Guide
Quick guide
Safety guide
A list of accessories can be found at www.sennheiser.com. For
information on suppliers, contact your local Sennheiser partner:
www.sennheiser.com > “Sales Partner“.
6 | M2 IEBT SW
Product overview
Product overview
Overview of the headphones
2
1
3
4
8
5
6
7
9
0
1 Ear adapters6 Volume/track - button
2 Bluetooth antenna (not visible)7 LED
3 Cable organizer8 Micro-USB input
4 Volume/track + button9 Micro-USB cover
5 Multifunction button0 Magnetic clasp
M2 IEBT SW | 7
Product overview
Overview of pictograms
Pictograms for pressing a button
PictogramMeaning
1x
2x
2s
Press and immediately release the button
Press the button twice
Press the button and hold for 2 seconds
8 | M2 IEBT SW
Product overview
Pictograms for the LED
PictogramMeaning
The LED lights up
The intervals signify flashing
The LED lights up/flashes continuously
3s
The time the LED lights up before blinking
Examples of pictograms that may be used in this manual:
PictogramMeaning
The LED flashes continuously
3s
2s2s
The LED lights up for 3 seconds, then off, and repeat
The LED lights up, then off for 2 seconds, and repeat
The LED lights up continuously
1s
The LED continuously flashes blue and red per
second
The pictogram “i”
Notes marked with the pictogram “i” provide useful information on
the use of the headphones.
M2 IEBT SW | 9
Product overview
Overview of the LED indications
LED indications during operation
LEDMeaning
The headphones switch on
Pairing/connecting with a device is
successful
The headphones switch off
Pairing with a device is unsuccessful
1.5s
1s
1s1s
1.5s
2s2s
The headphones are in pairing mode
Incoming call
The device is/devices are successfully
cleared from the headphones
The headphones are in idle mode (e.g.
headphones are paired but not connected
to the device)
10 | M2 IEBT SW
Product overview
Overview of buttons
Multifunction button
PressFunctionPage
1x
1s
2x
Accepts/ends a call
Accepts an incoming call and ends the active
call
Plays/pauses a track
Rejects a call
Transfers a call between the headphones and
the smartphone
Accepts an incoming call and holds the active
call/Toggles between 2 calls
22
22
21
22
23
22
3x
Volume/track + button
PressFunctionPage
Increases the volume18
Activates the voice control24
1x
Plays the next track21
1s
Volume/track - button
PressFunctionPage
Decreases the volume18
1x
Plays the previous track21
1s
M2 IEBT SW | 11
Getting started
Getting started
Charging basics
1.5 h
A complete charging cycle takes about 1.5 hours. Before using the
headphones for the first time, charge their rechargeable battery for a
complete charging cycle without interruption.
It is recommended to charge the headphones using only the supplied
USB cable. If you are charging using an external USB power adapter, it
is recommended to use an adapter with an output rating of 500 mA or
higher.
LEDMeaning
Charging
Fully charged
12 | M2 IEBT SW
Getting started
Charging the headphones
1. Open the micro-USB cover to access the micro-USB input.
2. Connect the micro-USB plug of the charging cable to the micro-USB
input of the headphones.
3. Connect the USB plug to the USB port of your computer. If you are using
an external power adapter, connect the USB plug to the power adapter
or to the USB car charger adapter, and connect to the power source.
The LED flashes/lights up depending on the battery life of the
headphones. The headphones utilize an intelligent battery charging
technology that prevents overcharging.
1
2
3
*
*
CHARGING TIME
1.5 h
*
* not included.
Charging time may take longer at ambient temperatures below 15°C/
59°F.
M2 IEBT SW | 13
Getting started
Pairing the headphones
CAUTION
Danger of malfunction!
The transmitted radio waves of mobile phones can impair the
operation of sensitive and unprotected devices.
X Only make calls with the headphones in locations where
Bluetooth wireless transmission is permitted.
The M2IEBTSW In-Ear Wireless headphones comply with the Bluetooth 4.2
standard. In order that data can be transmitted wirelessly using Bluetooth
technology, you have to pair your headphones with compatible Bluetooth
devices that support the following profiles:
X Hands Free Profile (HFP) X Audio/Video Remote Control Profile (AVRCP)X Advanced Audio Distribution Profile (A2DP)
When you switch the headphones on for the first time, they automatically
go to pairing mode. If the headphones have already been paired with
a few devices, they automatically try to connect to the most-recently
connected Bluetooth device when switched on. The headphones can save
the connection profiles of up to eight Bluetooth devices or smartphones.
If you pair the headphones with a ninth Bluetooth device, the saved
connection profile of the least used Bluetooth device will be overwritten.
If you want to re-establish a connection with the overwritten Bluetooth
device, you have to pair the headphones again.
paired +
connected
paired
To pair and connect the headphones to a PC or Mac, it is recommended
to use a Sennheiser Bluetooth USB dongle, such as the BTD 800 USB.
14 | M2 IEBT SW
Getting started
Menu
Add Device
Pairing the headphones with a Bluetooth device
Ensure that the headphones are off and within the 20 cm range of your
smartphone when performing this procedure.
The headphones automatically go to pairing mode when switched on
for the first time.
1. Press the multifunction button for 4 seconds.
You hear the voice prompt “power on”, followed by a beep sound. The
LED flashes blue and red. The headphones are in pairing mode.
2. Activate Bluetooth on your smartphone.
3. On your smartphone, start a search for Bluetooth devices.
All active Bluetooth devices in the proximity of your smartphone are
displayed.
4. From the list of Bluetooth devices found, select “*** IE FREE”.If
necessary, enter the default PIN code “0000”.
If pairing was successful, you hear the voice prompt “connected”. The
LED flashes blue 3 times.
1
2
4
< 20 cm
Menu
Bluetooth on
Bluetooth off
*** IE FREE
*** IE FREE
Keyword: 0000
4s
1s1s
3
› connected ‹
If no connection is established within 5 minutes, pairing mode is
terminated and the headphones switch off. If necessary, repeat the
pairing procedure.
M2 IEBT SW | 15
Getting started
Menu
Bluetooth on
Bluetooth off
Disconnecting the headphones from your Bluetooth device
X Deactivate Bluetooth on your smartphone.
The headphones are disconnected from the smartphone. The
headphones then search for other paired devices. If no device is found,
you hear the voice prompt “lost connection”. The headphones go to idle
mode.
› lost connection ‹
16 | M2 IEBT SW
Using the headphones
FRONT
Using the headphones
Wearing the headphones
1. You can wear the in-ear headphones with the cables either behind your
head or in front.
2. Adjust the cable organizer for a perfect fit.
3. If necessary, snap the magnetic clasps together to keep the in-ear
headphones secure around your neck.
1
BACK
2
3
By default, medium-sized ear adapters are provided with the
headphones. If necessary, replace the ear adapters with the size that
perfectly fits your ears.
Switching the headphones on
WARNING
Danger due to high volume levels!
Listening at high volume levels for long periods of time can
lead to permanent hearing defects.
X Before putting the headphones on, set the volume to a low
level.
X Do not continuously expose yourself to high volume levels.
X Press the multifunction button for 2 seconds.
You hear the voice prompts “power on” and “connected”. The LED
flashes blue 3 times.
Ensure that Bluetooth is active on your smartphone when switching
the headphones on.
Switching the headphones off
X Press the multifunction button for 4 seconds.
You hear the voice prompt “power off”. The LED flashes red 3 times.
M2 IEBT SW | 17
Using the headphones
Adjusting the volume
WARNING
Danger due to high volume levels!
Listening at high volume levels for long periods of time can
lead to permanent hearing defects. Switching between
audio sources may cause enormous volume jumps that can
permanently damage your hearing.
X Before putting the headphones on and before switching
between audio sources, adjust the volume to a low level.
X Do not continuously expose yourself to high volume levels.
You can adjust the volume for music and phone calls, depending on your
preferred sound level.
X Press the volume/track + or - button once to increase or decrease the
volume.
When the minimum or maximum volume is reached, you hear an alert.
PressFunction
1x
Increases the volume
1x
Decreases the volume
18 | M2 IEBT SW
Using the headphones
Checking the battery life of the headphones
You can check the remaining play and talk time when the headphones are
in idle mode, are not actively playing music, or are not used for making
calls.
X Quickly press the Volume/track - button.
You hear the voice prompt announcing the remaining play time.
Voice promptLEDMeaning
“recharge headset”
“below 1 hour play time”
“between 1 and 2 hours play time”
“between 2 and 4 hours play time”
“between 4 and 6 hours play time“
1s
1s
1s
Battery is almost empty
(less than 2% charged)
Battery is less than 10%
charged
Battery is less than 20%
charged
Battery is less than 50%
charged
Battery is more than 50%
charged
Battery life indicator on your device
The battery life of your headphones may also be displayed on the screen
of your smartphone or device.
M2 IEBT SW | 19
Playing music/videos
Playing music/videos
If your audio source supports the AAC, aptX, or aptX LL codec, the
M2 IEBT SW In-Ear Wireless automatically plays your music wirelessly
in stunning high-resolution audio quality. If the audio source does not
support any of these audio codecs, the M2IEBTSW In-Ear Wireless plays
music in standard audio quality.
If you are using the headphones to watch videos on a device that supports
the aptX LL codec, the synchronization of sound to the visual media is
automatically optimized, thus giving you a highly accurate audio-visual
experience.
X Pair and connect the headphones with your smartphone, see page 14.X Play music/videos on your smartphone or device.
The audio plays through the M2IEBTSW In-Ear Wireless headphones.
20 | M2 IEBT SW
Playing music/videos
Controlling music playback
The following music functions are available when the headphones and
device are connected using Bluetooth. Some smartphones or music
players may not support all functions.
Playing/pausing music
X Quickly press the multifunction button.
PressFunction
1x
Plays or pauses music
Playing the next track
X Press and hold the volume/track + button for a second to play the next
track.
PressFunction
1s
Plays the next track in the playlist
Playing the previous track
X Press and hold the volume/track - button for a second to play the
previous track.
PressFunction
1s
Plays the previous track in the
playlist
M2 IEBT SW | 21
Making calls on the headphones
Making calls on the headphones
The following call functions are available when the headphones and the
smartphone are connected using Bluetooth. Some smartphones may not
support all functions.
Making a call
X Dial the desired number on your smartphone.
If your smartphone does not automatically transfer the call to the
headphones, select M2IEBTSW In-Ear Wireless (*** IE FREE) as the
audio source on your smartphone (see the instruction manual of your
smartphone if necessary).
Accepting/rejecting/ending a call
If your headphones are connected to a smartphone and you receive a call,
the ring tone plays in the headphones and the LED flashes purple.
If you are playing music when you receive a call, the music pauses until
you end the call.
X Press the multifunction button accordingly:
PressFunction
1x
1x
1s
1x
2x
2x
2x
2
HOLD
2
2
HOLD
Voice prompt
Accepts a call
Ends a call“call ended”
Rejects a call“call rejected”
Accepts an incoming
1
call and ends the
active call
Puts the call on hold
1
HOLD
Accepts an incoming
call and puts an
active call on hold
Toggles between 2
1
active calls
22 | M2 IEBT SW
1s
2
1
Rejects an incoming
call and continues
the active call
Making calls on the headphones
Muting/unmuting a call
X Quickly press the multifunction button twice while on a call.
PressFunction
2x
2x
Mutes the call
Unmutes the call
Transferring a call to/from the headphones
When a call has been established, you can transfer the call between the
headphones and the smartphone.
X Press and hold the multifunction for a second.
PressFunction
1s
Transfers a call from the headphones to
the smartphone
1s
Transfers a call from the smartphone to
the headphones
Redialing
You can use this function when the headphones are not actively playing
music or are used for making calls.
X Press the multifunction button twice.
PressFunctionVoice prompt
2x
1x
Redials the last number
called
“redialing”
Cancels redialing “call ended”
M2 IEBT SW | 23
Making calls on the headphones
Voice control function
You can use this function when the headphones are not used for making
calls.
1. Press the multifunction button three times.
PressFunctionVoice prompt
3x
2. Say your voice command, such as “Call Jane”.
The Bluetooth smartphone calls Jane.
Starts voice control“voice dialing”
24 | M2 IEBT SW
Care and maintenance
Care and maintenance
CAUTION
Liquids can damage the electronics of the product!
Liquids entering the housing of the product can cause a short-circuit
and damage the electronics.
X Keep all liquids away from this product.X Do not use any solvents or cleaning agents.
Changing ear adapters
You can change ear adapters depending on the size of your ear canal.
Spare ear adapters are available from your local Sennheiser partner.
1. Lightly pull the ear adapter away from the in-ear sound tunnel until it is
completely detached.
2. Secure the new ear adapter by pushing it back onto the in-ear sound
tunnel. Ensure that it completely locks into place.
M2 IEBT SW | 25
Care and maintenance
Storage and handling
To keep the headphones in good condition and to avoid nicks and
scratches, always store the headphones in the carry case when not in use
or when carrying them around.
26 | M2 IEBT SW
Care and maintenance
Replacing/removing the rechargeable battery
CAUTION
Danger of damage to the product!
During the warranty period, the rechargeable battery must only be
replaced by an authorized Sennheiser service center, otherwise the
warranty will be null and void.
X Contact your Sennheiser service center if the rechargeable battery
needs to be replaced or removed. To find a Sennheiser service partner
in your country, visit www.sennheiser.com.
Outside the warranty period, the rechargeable batteries may be replaced
or removed by any qualified service center in an appropriate manner.
Instructions on how to replace or remove the batteries for qualified service
centers are available from the Sennheiser service partner.
M2 IEBT SW | 27
Troubleshooting
Troubleshooting
ProblemPossible causePossible solutionPage
Headphones
cannot be
switched on
No audio
signal
Headphones
cannot
connect
Headphones
do not
respond to
any button
press
Battery is emptyCharge the
headphones.
Battery is completely
exhausted/worn out
Headphones are
not paired with your
device
Volume too lowIncrease the volume.18
Headphones are
switched off
Smartphone is
switched off
Bluetooth is
deactivated on your
smartphone
Function of the
headphones is faulty
Visit an authorized
Sennheiser service
center for battery
replacement.
Check if the
headphones are paired.
If necessary, pair the
headphones with your
device again.
Switch the headphones
on.
Switch your
smartphone on.
Activate Bluetooth on
your smartphone.
Clear the pairing
settings from the
headphones, and pair
again.
13
14
17
29
If you encounter a problem that is not listed in the table, or if the solutions
provided do not work, please contact an authorized Sennheiser service
partner for assistance.
To find a Sennheiser service partner in your country,
visit www.sennheiser.com.
28 | M2 IEBT SW
Troubleshooting
Leaving the Bluetooth transmission range
Wireless calling and streaming are only possible in the Bluetooth
transmission range of your smartphone. The transmission range largely
depends on environmental conditions such as wall thickness, wall
composition etc. With a free line of sight, the transmission range of most
smartphones and Bluetooth devices is up to 10 meters.
If the headphones leave the Bluetooth transmission range of the
smartphone, the sound quality deteriorates and you hear the voice prompt
“lost connection”. At this point, the connection breaks down completely.
You can re-establish the connection if you re-enter the Bluetooth
transmission range and you hear the voice prompt ”connected”.
X To re-establish the connection, press the multifunction button.
Clearing previously paired devices
1. Set the headphones to pairing mode, see page 14.
The LED flashes blue and red. The headphones are in pairing mode.
2. Press the Volume/track + button for 2 seconds.
The LED flashes purple 3 times. The headphones are permanently
disconnected from all devices and immediately go into pairing mode.
12
4s
1s1s
2s
M2 IEBT SW | 29
Specifications
Specifications
M2 IEBT SW In-Ear Wireless headphones
Ear couplingear canal
Frequency response15 - 22,000 Hz
5 V⎓, 500 mA: USB charging
Operating timeUp to 6 hours (A2DP)/ 8.5 hours (HFP)
Temperature rangeoperation: 0 to 40°C/32 to 104°F
storage: -25 to 70°C/-13 to 158°F
Charging time1.5 hours
Weightapprox. 17 g
Bluetooth
Version4.2, class 1
Transmission frequency2402 – 2480 MHz
Modulation typeGFSK, π/4 DQPSK
ProfilesHFP, AVRCP, A2DP
RF output power10 mW (max)
Supported codecSBC, AAC, aptX, aptX LL
30 | M2 IEBT SW
Trademarks
Trademarks
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by Sennheiser electronic
GmbH & Co. KG is under license.
Qualcomm aptX is a product of Qualcomm Technologies International,
Ltd. Qualcomm is a trademark of Qualcomm Incorporated, registered in
the United States and other countries, used with permission. aptX is a
trademark of Qualcomm Technologies International, Ltd., registered in the
United States and other countries, used with permission.
Other company and product names mentioned herein are trademarks of
their respective owners.
M2 IEBT SW | 31
Sennheiser electronic GmbH & Co. KG
Am Labor 1, 30900 Wedemark, Germany
www.sennheiser.com
Publ. 09/17, A01
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