Sennheiser EM 500 G3 User Manual

Contents
Contents
Important safety instructions .................................................................................................................. 2
The EM 500 G3 rack-mount receiver ....................................................................................................... 5
Areas of application ............................................................................................................................... 5
Delivery includes .......................................................................................................................................... 8
Product overview ......................................................................................................................................... 9
Overview of the EM 500 G3 receiver .................................................................................................. 9
Overview of the displays .................................................................................................................... 10
Putting the receiver into operation ...................................................................................................... 12
Preparing the receiver for use ........................................................................................................... 12
Connecting an amplifier/mixing console ......................................................................................... 17
Connecting receivers in a network ................................................................................................... 18
Connecting the mains unit ................................................................................................................. 20
Using the receiver ...................................................................................................................................... 21
Switching the receiver on/off ............................................................................................................ 21
Monitoring the audio signal via headphones ................................................................................. 22
Synchronizing a transmitter with the receiver .............................................................................. 23
Deactivating the lock mode temporarily ......................................................................................... 24
Muting the audio signal ...................................................................................................................... 25
Selecting a standard display .............................................................................................................. 26
Using the operating menu ...................................................................................................................... 27
The buttons ........................................................................................................................................... 27
Overview of the operating menu ...................................................................................................... 28
Working with the operating menu ................................................................................................... 30
Adjustment tips and functions .............................................................................................................. 32
Standard displays with additional functions ................................................................................. 32
The main menu “Menu” ...................................................................................................................... 35
The extended menu “Advanced Menu” .......................................................................................... 40
Synchronizing transmitters with receivers ......................................................................................... 46
Synchronizing a transmitter with the receiver – individual operation ..................................... 46
Synchronizing transmitters with receivers – multi-channel operation .................................... 47
Cleaning the receiver ................................................................................................................................ 50
Recommendations and tips .................................................................................................................... 51
If a problem occurs ... ................................................................................................................................ 52
Accessories and spare parts .................................................................................................................... 54
Specifications ............................................................................................................................................. 56
Manufacturer Declarations ..................................................................................................................... 59
Index ............................................................................................................................................................. 61
An animated instruction manual can be viewed on the EM 500 G3 product page on our website at www.sennheiser.com.
1

Important safety instructions

Important safety instructions
Read this instruction manual.
Keep this instruction manual. Always include this instruction manual when passing the product on to third parties.
Heed all warnings and follow all instructions in this instruction manual.
Only clean the product when it is not connected to the mains. Use a cloth for cleaning.
Refer all servicing to qualified service personnel. Servicing is required if the product has been damaged in any way, liquid has been spilled, objects have fallen inside, the product has been exposed to rain or moisture, does not operate properly or has been dropped.
WARNING: To reduce the risk of short circuits, do not use the product near water and do not expose it to rain or moisture. Do not place objects filled with liquids, such as vases or coffee cups, on the product.
Only use the supplied mains unit.
Unplug the mains unit from the wall socket – to completely disconnect the product from the mains, – during lightning storms or – when unused for long periods of time.
Only operate the mains unit from the type of power source specified in the chapter “Specifications” (see page 55).
Ensure that the mains unit is – in a safe operating condition and easily accessible, – properly plugged into the wall socket, – only operated within the permissible temperature range, – not covered or exposed to direct sunlight for longer periods of time
in order to prevent heat accumulation (see “Specifications” on page 55).
Do not block any ventilation openings. Install the product in accordance with the instructions given in this instruction manual.
Do not install the product near any heat sources such as radiators, stoves, or other devices (including amplifiers) that produce heat.
Only use attachments/accessories specified by Sennheiser.
2
Important safety instructions
Overloading
Do not overload wall outlets and extension cables as this may result in fire and electric shock.
Replacement parts
When replacement parts are required, be sure the service technician uses replacement parts specified by Sennheiser or those having the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock, or other hazards.
Danger due to high volumes
This product is capable of producing sound pressure exceeding 85 dB(A). 85 dB(A) is the sound pressure corresponding to the maximum permis­sible volume which is by law (in some countries) allowed to affect your hearing for the duration of a working day. It is used as a basis according to the specifications of industrial medicine. Higher volumes or longer dura­tions can damage your hearing. At higher volumes, the duration must be shortened in order to prevent hearing damage. The following are sure signs that you have been subjected to excessive noise for too long a time:
You can hear ringing or whistling sounds in your ears.
You have the impression (even for a short time only) that you can no
longer hear high notes.
3
Important safety instructions
Intended use
Intended use of the ew 500 G3 series products includes:
having read these instructions especially the chapter “Important safety instructions”,
using the products within the operating conditions and limitations described in this instruction manual.
“Improper use” means using the products other than as described in this instruction manual, or under operating conditions which differ from those described herein.
4

The EM 500 G3 rack-mount receiver

The EM 500 G3 rack-mount receiver
This receiver is part of the evolution wireless series generation 3 (ew G3). With this series, Sennheiser offers high-quality state-of-the-art RF trans­mission systems with a high level of operational reliability and ease of use. Transmitters and receivers permit wireless transmission with studio­quality sound.
Features of the evolution wireless 500 G3 series:
Optimized PLL synthesizer and microprocessor technology
HDX noise reduction system
Pilot tone squelch control
True diversity technology
Switching bandwidth of 42 MHz
Safe configuration of a multi-channel system via a network
Scan function (Easy Setup) for scanning the frequency banks for
unused channels

Areas of application

The receiver can be combined with the following optional components of the ew G3 series (see “Accessories and spare parts” on page 53):
Receiver Transmitters Combinable with
EM 500 G3 SK 500 G3 Clip-on microphones:
ME 2, ME 4, MKE 2, MKE 40
•Headmics: ME 3, HSP2, HSP4
Instrument cable: CI 1
SKM 500 G3 Interchangeable microphone heads:
MMD 835-1, MMD 845-1
PEAK
ew500 G3
B.Ch: 20.30
040
-10
30
MHz
542.625
-20
20
-30
SKM500
10
EQ
-40
+ 12dB
P
AF
RF
MMD 935-1, MMD 945-1
MME 865-1, MMK 965-1
5
The EM 500 G3 rack-mount receiver
The devices are available in the same UHF frequency ranges and are equipped with the same frequency bank system with factory-preset frequencies. An advantage of the factory-preset frequencies is that
a transmission system is ready for immediate use after switch-on,
several transmission systems can be operated simultaneously on the preset frequencies without causing intermodulation interference.

The frequency bank system

The receiver is available in 6 UHF frequency ranges with 1,680 frequencies per frequency range:
Range A: Range G: Range B: Range C: Range D: Range E: 516 – 558
566 – 608
626 – 668
734 – 776
780 – 822
823 – 865
Each frequency range (A–E, G) offers 26 frequency banks with up to 32 channels each:
Channel 1 – frequency preset
Channel 2 – frequency preset
Frequency bank 1 ... 20
Channel 32 – frequency preset
Channel 1 – freely selectable frequency
Channel 2 – freely selectable frequency
Frequency bank U1 ... U6
Channel 32 – freely selectable frequency
6
The EM 500 G3 rack-mount receiver
Each of the channels in the frequency banks “1” to “20” has been factory­preset to a fixed frequency (frequency preset).
The factory-preset frequencies within one frequency bank are intermodu­lation-free. These frequencies cannot be changed.
For an overview of the frequency presets, please refer to the supplied frequency information sheet. Updated versions of the frequency informa­tion sheet can be downloaded from the EM 500 G3 product page on our website at www.sennheiser.com.
The frequency banks “U1” to “U6” allow you to freely select and store frequencies. It might be that these frequencies are not intermodulation­free (see page 47).
7

Delivery includes

Delivery includes
The packaging contains the following items:
1 EM 500 G3 rack-mount receiver
1 NT 2-3 mains unit with one country adapter
2 rod antennas
1GA 3 rack adapter
1instruction manual
1 frequency information sheet
4 device feet
8

Product overview

Overview of the EM 500 G3 receiver

Product overview

A
B
Operating elements – front panel Operating elements – rear panel
A B
500
 
Headphone output,
¼” (6.3 mm) jack socket ( )
Headphone volume control button, backlitInfra-red interfaceDisplay panel, backlit in orangeJog dialSTANDBY button
with operation indication (red back­lighting); ESC function (cancel)
30
20
10
RF
RF
PEAK
B.Ch: 20.30
040
-10
-20
-30
EQ
-40
P
AF
ew500 G3
542.625
+ 12dB
MHz
SKM500

Antenna input II (ANT II) with
remote power supply input, BNC socket
Type plateAntenna input I (ANT I) with
remote power supply input, BNC socket
Audio output (AF OUT UNBAL),
¼” (6.3 mm) jack socket, unbalanced
Audio output (AF OUT BAL),
XLR-3M socket, balanced
LED (yellow) for network activity
indication
LAN socket (ETHERNET RJ 45)Cable grip for power supply DC cableDC socket (DC IN) for connection of
NT 2-3 mains unit
9
Product overview

Overview of the displays

After switch-on, the receiver displays the standard display “Receiver
Parameters”. For further illustrations and examples of the different
standard displays, please refer to page 25. This standard display displays the operating states of the receiver and provides the most important information on the received transmitter – provided the transmitter supports this function.
Display
RF level “RF
(Radio Frequency)
Audio level “AF
(Audio Frequency, see page 37)

PEAK
B.CH: 20.30
040
-10
30
20
10
RF
-20
-30
-40
AF
542.625
EQ
+ 12dB
P

MUTE
    
Transmitter/ receiver
Receiver
Transmitter
ew500 G3
MHz
SKM500
Meaning
40
30
20
10
RF
PEAK
0
-10
-20
-30
-40
AF
Diversity display
:
Antenna input I is active
Antenna input II is active
RF signal level: Field strength of the received signal
Squelch threshold level
Modulation of the transmitter with peak hold function
When the display for audio level shows full deflection, the audio level is excessively high. When the trans­mitter is overmodulated frequently or for extended periods of time, the “PEAK” display is shown inverted.
Frequency bank and
channel (see page 36)
10
Receiver Current frequency bank and channel number
Product overview
s
Transmitter/
Display
Frequency
(see page 36)
Name (see page 37) Receiver Freely selectable name of the receiver
Pilot tone “P
(see page 42)
Equalizer setting
(see page 38)
Output gain
(see page 37)
Muting function
MUTE” (see page 24)
Transmitter type Transmitter Product name of the linked ew G3 transmitter
Battery status Transmitter Charge status:
receiver
Receiver Current receiving frequency
Receiver Activated pilot tone evaluation
Receiver Current equalizer setting
Receiver Current output gain of the audio signal
Receiver/ transmitter
Meaning
available at the ¼” (6.3 mm) jack socket / XLR-3M socket
Audio signal is muted (see also page 51)
The product name is displayed only if the transmitter supports this function.
Lock mode icon
(see page 38)
approx. 100% approx. 70% approx. 30%
battery icon is flashing; charge statu is critical
When the charge status is critical, “Low
Battery” appears on the standard display.
Receiver Lock mode is activated
11

Putting the receiver into operation

Putting the receiver into operation

Preparing the receiver for use

Recommendations for optimum reception
To ensure optimum reception even under difficult conditions, we recommend connecting remote antennas and, if necessary, using antenna splitters (see “Accessories and spare parts” on page 53).
When rack-mounting the receiver, you can mount the supplied antennas to the front of the rack by using an antenna front mount kit. When mounting more than one receiver into a rack, you should use remote antennas.
If you want to mount the receiver into a 19” rack:
Read the corresponding chapter on page 14.
If you want to set up the receiver on a flat surface:
Read the next chapter.
Setting up the receiver on a flat surface
CAUTION! Risk of staining of furniture surfaces!
Some furniture surfaces have been treated with varnish, polish or synthetics which might cause stains when they come into contact with other synthetics. Despite a thorough testing of the synthetics used by us, we cannot rule out the possibility of staining.
Do not place the receiver on delicate surfaces.
Mounting the rack
mount “ears”
To fasten the rack mount “ears” :
Unscrew and remove the two recessed head screws (M4x8) on each
12
The rack mount “ears” are designed to help protect the operating elements from damage or deformation, e.g. if the receiver is dropped. Therefore, fasten the rack mount “ears”, even if you do not want to rack mount your receiver.
side of the receiver (see left-hand diagram).
Putting the receiver into operation
Secure the rack mount “ears” to the sides of the receiver using the
previously removed recessed head screws (see right-hand diagram).
Fitting the
device feet
Connecting the
rod antennas
Do not fit the device feet when mounting the receiver into a 19” rack.
Clean the base of the receiver where you want to fix the device feet.
Fit the device feet to the four corners of the receiver as shown.
Place the receiver on a flat, horizontal surface.
The supplied rod antennas can be mounted quickly and easily and are suitable for all applications where – good reception conditions provided – a wireless transmission system is to be used without a large amount of installation work.
Connect the two rod antennas to the BNC sockets and at the
rear of the receiver.
500
EM
XXX - XXX MHzFREQ. RANGE-X:
TRUE DIVERSITY RECEIVER
IDENT. NO.: XXXXXX SER. NO.:XXXXXXXXXX IC: 2099A-XXXXXXX
0682
DESIGNED IN GERMANY, ASSEMBLED IN USA
XXX - XXX MHzFREQ. RANGE-X:
TRUE DIVERSITY RECEIVEREM 500
XXXXXX IDENT. NO.: SER. NO.:XXXXXXXXXX IC: 2099A-XXXXXXX
0682
DESIGNED IN GERMANY, ASSEMBLED IN USA
Align the rod antennas upwards in a V-shape.
13
Putting the receiver into operation
When using more than one receiver, we recommend connecting remote antennas and, if necessary, using Sennheiser antenna accessories. Fore more information, visit the ew G3 product page at www.sennheiser.com.
Mounting the receiver into a 19” rack
Do not fit the device feet when mounting the receiver into a 19” rack.
CAUTION! Risks when rack mounting the receiver!
When installing the device in a closed or multi-rack assembly, please consider that, during operation, the ambient temperature, the mechanical loading and the electrical potentials will be different from those of devices which are not mounted into a rack.
Make sure that the ambient temperature within the rack does not
exceed the permissible temperature limit specified in the specifications (see page 55).
Ensure sufficient ventilation; if necessary, provide additional ventilation.
Make sure that the mechanical loading of the rack is even.
When connecting to the power supply, observe the information indi-
cated on the type plate. Avoid circuit overloading. If necessary, provide overcurrent protection.
When rack mounting, please note that intrinsically harmless leakage
currents of the individual mains units may accumulate, thereby exceeding the allowable limit value. As a remedy, ground the rack via an additional ground connection.
Rack mounting
one receiver
14
Secure the rack mount “ears” of the supplied GA 3 rack adapter to
the receiver as described on page 12.
Secure the blanking plate of the supplied GA 3 rack adapter to one
of the rack mount “ears” using two recessed head screws (M 6x10).
Putting the receiver into operation
Connect the antennas. You have the following options:
– You can connect the supplied rod antennas to the rear of the
receiver (see page 13). In this case, insert the two blanking plugs into the holes of the blanking plate (see diagram above).
– You can use the AM 2 antenna front mount kit (see “Accessories
and spare parts” on page 53) and mount the rod antennas to the blanking plate (see diagram below).
When using more than one receiver, we recommend connecting remote antennas and, if necessary, using Sennheiser antenna accessories. Fore more information, visit the ew G3 product page at www.sennheiser.com.
15
Putting the receiver into operation
To mount the receiver into a 19” rack:
Slide the receiver with the mounted blanking plate into the 19” rack.
Secure the rack mount “ears” to the 19” rack.
If you are using the supplied rod antennas:
Align the antennas in a V-shape to obtain the best possible reception.
Rack mounting
two receivers
When rack mounting two receivers side by side, you can only front mount the antennas when using the ASA 1 antenna splitter in conjunction with the AM 2 antenna front mount kit and an additional GA 3 rack adapter (see “Accessories and spare parts” on page 53).
We recommend using remote antennas.
To mount the receivers into a rack using the GA 3 rack adapter:
Place the two receivers side by side upside-down onto a flat surface.
16
Secure the jointing plate to the receivers using six recessed head
screws (M 3x6).
Secure the rack mount “ears” to the receivers as described on
page 12.
Putting the receiver into operation
To mount the antennas:
Use remote antennas, if necessary in conjunction with the ASA 1
antenna splitter (see “Accessories and spare parts” on page 53).
To mount the receivers into the rack:
Slide the receivers into the 19” rack.
Secure the rack mount “ears” to the 19” rack.

Connecting an amplifier/mixing console

TRUE DIVERSITY RECEIVEREM 500
XXX - XXX MHzFREQ. RANGE-X:
IDENT. NO.: XXXXXX SER. NO.:XXXXXXXXXX IC: 2099A-XXXXXXX
0682
DESIGNED IN GERMANY, ASSEMBLED IN USA
The receiver’s ¼” (6.3 mm) jack socket and XLR-3M socket are connected in parallel, allowing you to simultaneously connect two devices (e.g. amplifier, mixing console) to the receiver.
Use a suitable cable to connect the amplifier/mixing console to the
¼” (6.3 mm) jack socket or the XLR-3M socket .
For detailed information on balanced and unbalanced connection, please refer to the chapter “Connector assignment” on page 57.
17
Putting the receiver into operation

Connecting receivers in a network

You can connect several receivers in a network. The receivers are remote controlled via a PC running the “Wireless Systems Manager” (WSM) software. This software will assist in the quick and safe configuration of multi-channel systems.
For further information on downloading the software, visit the ew G3 product page on our website at www.sennheiser.com.
Connect a standard network cable (at least Cat 5) to the LAN socket
of the receiver.
Connect your receivers to an Ethernet switch.
Additionally, connect a PC to the Ethernet switch as shown.
TRUE DIVERSITY RECEIVEREM 500
XXX - XXX MHzFREQ. RANGE-X:
IDENT. NO.: XXXXXX SER. NO.:XXXXXXXXXX IC: 2099A-XXXXXXX
0682
DESIGNED IN GERMANY, ASSEMBLED IN USA
18
Set up your multi-channel system as described on page 46.
The yellow LED at the rear of the receiver indicates the network activity:
Yellow LED ... Connection status
... lit Network cable connected to the Ethernet
switch or PC
... off No connection
Putting the receiver into operation

Connecting the mains unit

Only use the supplied NT 2-3 mains unit. It is designed for your receiver and ensures safe operation.
To connect the NT 2-3 mains unit:
Connect the yellow connector of the mains unit to the yellow
socket at the rear of the receiver.
Pass the cable of the mains unit through the cable grip .
Slide the supplied country adapter onto the mains unit .
Plug the mains unit into a wall socket.
The STANDBY button is backlit in red.
PEAK
B.Ch: 20.30
0
542.625
EQ
P
+ 12dB
P
ew500 G3
MHz
SKM500
40
-10
30
-20
20
-30
10
-40
AF
RF
19
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