Instructions for use
EM 500
Thank you for choosing Sennheiser!
We have designed this product to give you reliable operation over many
years. Over half a century of accumulated expertise in the design and
manufacture of high-quality electro-acoustic equipment have made
Sennheiser a world-leading company in this field.
Please take a few moments to read these instructions carefully, as we want
you to enjoy your new Sennheiser product quickly and to the fullest.
2
Contents
The EM 500 G2 rack-mount receiver .................................................................... 4
The channel bank system ................................................................................................ 4
Safety instructions ................................................................................................... 5
Areas of application ................................................................................................. 6
Delivery includes ....................................................................................................... 6
Overview of operating controls ............................................................................. 7
Indications and displays .......................................................................................... 8
Indications and displays of the receiver ....................................................................... 8
Remote displays of an ew 500 G2 transmitter ............................................................ 8
Preparing the receiver for use ............................................................................. 10
Mounting the receiver feet ............................................................................................ 10
Connecting the antennas ............................................................................................... 10
Connecting the mains unit ............................................................................................. 10
Connecting the amplifier/mixing console ................................................................... 11
Service interface .............................................................................................................. 11
19” rack adapter and antenna mount ........................................................................ 11
Using the receiver ................................................................................................... 13
Switching the receiver on/off ....................................................................................... 13
Connecting the headphones/adjusting the volume ................................................. 13
Activating/deactivating the lock mode ...................................................................... 13
The operating menu ............................................................................................... 14
The buttons ...................................................................................................................... 14
Overview of menus .......................................................................................................... 14
Working with the operating menu .............................................................................. 15
Operating menu of the receiver .................................................................................... 16
Adjustment tips for the operating menu .......................................................... 19
Switching between channel banks .............................................................................. 19
Switching between the channels in a channel bank ................................................ 19
Selecting the frequencies to be stored in the channel bank “U” ........................... 19
Scanning the channel banks for free channels .......................................................... 19
Multi-channel operation ................................................................................................. 20
Adjusting the audio output level ................................................................................. 21
Adjusting the squelch threshold .................................................................................. 21
Doing the soundcheck .................................................................................................... 21
Selecting the standard display ..................................................................................... 22
Entering a name ............................................................................................................... 23
Loading the factory-preset default settings .............................................................. 23
Activating/deactivating the pilot tone evaluation ................................................... 23
Activating/deactivating the lock mode ...................................................................... 24
Using the equalizer ......................................................................................................... 24
Adjusting the contrast of the graphic display ........................................................... 24
Exiting the operating menu ........................................................................................... 24
Troubleshooting ...................................................................................................... 25
Error checklist ..................................................................................... 25
Recommendations and tips ........................................................................................... 26
Care and maintenance ........................................................................................... 26
Additional information .......................................................................................... 27
HDX noise reduction ........................................................................................................ 27
Wireless transmission systems .................................................................................... 27
Squelch .............................................................................................................................. 28
Diversity reception .......................................................................................................... 28
Specifications .......................................................................................................... 29
Connector assignment .................................................................................................... 30
Accessories .............................................................................................................. 30
Manufacturer declarations ................................................................................... 31
Warranty regulations ..................................................................................................... 31
CE Declaration of Conformity ........................................................................................ 31
Batteries or rechargeable batteries ............................................................................. 31
WEEE Declaration ............................................................................................................. 31
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The EM 500 G2 rack-mount receiver
The EM 500 G2 rack-mount receiver is part of the evolution wireless series
ew 500 G2. With this series, Sennheiser offers high-quality state-of-the-art
RF transmission systems with a high level of operational reliability and ease
of use. Transmitters and receivers permit wireless transmission with studioquality sound. The excellent transmission reliability of the ew 500 G2 series
is based on the use of
y further optimized PLL synthesizer and microprocessor technology,
y the HDX noise reduction system,
y the pilot tone squelch control,
y the true diversity technology (rack-mount receiver only),
y and the scan function for scanning the channel banks for free channels.
The channel bank system
The EM 500 G2 receiver is available in five UHF frequency ranges with 1440
receiving frequencies per frequency range. Please note: Frequency usage is
different for each country. Your Sennheiser agent will have all the necessary
details on the available legal frequencies for your area.
Range A: 518 to 554 MHz
Range B: 626 to 662 MHz
Range C: 740 to 776 MHz
Range D: 786 to 822 MHz
Range E: 830 to 866 MHz
The receiver has nine channel banks with up to 20 switchable channels each.
channel 1
channel 2
channel bank 1...8
channel 20
channel 1
channel 2
channel bank U
channel 20
preset frequency
preset frequency
preset frequency
freely selectable frequency
freely selectable frequency
freely selectable frequency
Each of the channels in the channel banks “1” to “8” has been factory-preset
to a receiving frequency (see enclosed frequency table). These receiving
frequencies cannot be changed but have been preset so that e.g. countryspecific regulations on frequency usage are taken into account.
The channel bank “U” (user bank) allows you to store your selection out of
1440 receiving frequencies that are freely selectable within the preset
frequency range.
4
Safety instructions
Never open an electronic unit! If units are opened by customers in breach of
this instruction, the warranty becomes null and void.
Keep the unit away from central heating radiators and electric heaters. Never
expose it to direct sunlight.
Use the unit in dry rooms only.
Use a damp cloth for cleaning the unit. Do not use any cleansing agents or
solvents.
Attention! High Volume!
This is a professional transmission system. Commercial use is subject to the
rules and regulations of the trade association responsible. Sennheiser, as the
manufacturer, is therefore obliged to expressly point out possible health risks
arising from use.
This system is capable of producing sound pressure exceeding 85 dB(A).
85 dB(A) is the sound pressure corresponding to the maximum permissible
volume which is by law (in some countries) allowed to affect your hearing for
the duration of a working day. It is used as a basis according to the
specifications of industrial medicine. Higher volumes or longer durations can
damage your hearing. At higher volumes, the duration must be shortened in
order to prevent damage. The following are sure signs that you have been
subjected to excessive noise for too long a time:
y You can hear ringing or whistling sounds in your ears.
y You have the impression (even for a short time only) that you can no longer
hear high notes.
5
Areas of application
The EM 500 G2 receiver can be combined with transmitters of the ew 500 G2
series (SK 500 G2 bodypack transmitter, SKM 500 G2 radiomicrophone or
SKP 500 G2 plug-on transmitter). The transmitters are available in the same
five UHF frequency ranges and are equipped with the same channel bank
system with factory-preset frequencies. An advantage of the factory-preset
frequencies is that
y a transmission system is ready for immediate use after switch-on,
y several transmission systems can be operated simultaneously on the
preset frequencies without causing intermodulation interference.
Together with a matching transmitter and a microphone, the receiver is
suitable for the following areas of applications:
Receiver Transmitter
(to be ordered
separately)
SK 500 G2 y Theater
EM 500 G2
SKM 500 G2 y Speech
SKP 500 G2 y Speech
Area of application
y Presentation
y Sports (aerobic)
y Vocals
y Using instruments
wirelessly
y Vocals
y Presentation
y Vocals
y Presentation
Delivery includes
The packaging contains the following items:
y 1 EM 500 G2 rack-mount receiver
y 1 NT 2-1 mains unit
y 2 telescopic antennas
y 1 GA 2 rack adapter
y Instructions for use
6
Overview of operating controls
Operating controls Graphic display panel
Headphone output (PHONES),
¼” (6.3 mm) jack socket
Headphone volume control (VOL)
Graphic display, backlit
/ rocker button, backlit
SET button, backlit
ON button, backlit
(serves as the ESC (cancel) key in the
operating menu)
Cable grip for power supply DC cable
DC socket for connection of mains unit (DC IN)
Audio output (AF OUT BAL),
XLR-3M socket, balanced
Audio output (AF OUT UNBAL),
¼” (6.3 mm) jack socket , unbalanced
Service interface (DATA)
Antenna input II (ANT II), BNC socket
Type plate
Antenna input I (ANT I), BNC socket
Display for the current channel bank “1...8, U”
Display for the current channel number “1...20”
“B.CH“ – abbreviation for channel bank and
channel number
Alphanumeric display
“MHz“ – appears when the frequency is displayed
Diversity display
(antenna I or antenna II active)
“PILOT” display
(pilot tone evaluation is activated)
Level display for received RF signal “RF”
Level display for received audio signal “AF”,
with “PEAK“ warning
4-step transmitter battery status display
Lock mode icon
(lock mode is activated)
Note:
For further illustrations and examples of the
different standard displays, please refer to the
section “Selecting the standard display” on
page 22.
7
Indications and displays
When used together with an ew 500 G2 transmitter, the receiver provides
information on its operating states and those of the received transmitter
(remote displays).
Indications and displays of the receiver
“PILOT” display
The “PILOT” display appears on the display panel when the pilot tone
evaluation is activated (see “Activating/deactivating the pilot tone
evaluation” on page 23).
Diversity display
The EM 500 G2 receiver operates on the true diversity principle (see
“Diversity reception” on page 28).
The diversity display indicates whether diversity section I (i.e. antenna 1)
or diversity section II (i.e. antenna 2) is active.
Button backlighting
During standby operation, the ON button is backlit in red. When the
receiver is switched on, the SET button and the / button are
additionally backlit in green.
Remote displays of an ew 500 G2 transmitter
Transmitter battery status indication
The 4-step transmitter battery status display on the receiver display panel
provides information on the transmitter’s remaining battery/accupack
capacity:
3 segments: capacity approx. 100 %
2 segments: capacity approx. 70 %
1 segment: capacity approx. 30 %
Battery icon flashing LOW BAT
In addition, the text “LOW BAT” (backlit in red)
flashes in alternation with the standard display.
8
“MUTE” display
The “MUTE” display appears on the display panel and the backlighting of
the standard display switches from green to red. In addition, the text “MUTE”
flashes in alternation with the standard display when
y the RF signal of the received transmitter is too weak,
y the received transmitter has been muted (with the pilot tone transmission
or evaluation activated).
Modulation display
The level display for audio signal “AF” shows the modulation of the received
transmitter.
When the transmitter’s audio input level is excessively high, the receiver’s
level display for audio signal “AF” shows full deflection.
When the transmitter is overmodulated frequently or for an extended period
of time, the text “PEAK” (backlit in red) flashes in alternation with the
standard display.
9
Preparing the receiver for use
Mounting the receiver feet
To ensure that the receiver cannot slip on the surface on which it is placed,
four self-adhesive soft rubber feet are supplied.
Ensure that the base of the receiver is clean and free from grease before
mounting the rubber feet.
Fix the rubber feet to the base of the receiver by peeling of the safety
paper and fitting them as shown in the digram on the left.
Attention!
Some furniture surfaces have been treated with varnish, polish or synthetics which might cause stains when they come into contact with other
synthetics. Despite a thorough testing of the synthetics used by us, we
cannot rule out the possibility of staining.
Connecting the antennas
The supplied telescopic antennas can be mounted quickly and easily and are
suitable for all applications where – good reception conditions provided – a
wireless transmission system is to be used without a large amount of
installation work.
Connect the telescopic antennas to the BNC sockets and at the
rear of the receiver.
Pull the telescopic antennas out and align the upwards in a V-shape.
Use remote antennas (available as accessories) when the receiver position is
not the best antenna position for optimum reception.
Connecting the mains unit
The receiver is powered via a mains unit.
Pass the cable through the cable grip .
Insert the DC connector on the mains cable into the DC socket .
10
Connecting the amplifier/mixing console
The receiver’s audio outputs are available as an XLR-3M socket and a
¼” (6.3 mm) jack socket , allowing you to simultaneously connect two
units (e.g. amplifier, mixing console). The adjusted audio output level is
common for both sockets.
Connect the amplifier/mixing console to the XLR-3M socket or the
¼” (6.3 mm) jack socket .
For detailed information on balanced and unbalanced connection, please
refer to the section “Connector assignment” on page 30.
Via the operating menu, adapt the level of the audio output (AF OUT) to
the input of the amplifier or mixing console (see “Adjusting the audio
output level” on page 21).
Service interface
The service interface is only required for servicing purposes.
!
19” rack adapter and antenna mount
For mounting one or two receivers into a 19” rack, you require the GA 2 rack
adapter (available as an accessory). The GA 2 rack adapter consists of:
y 2 rack mount “ears”
y 1 connecting bar
y 1 connecting plate
y 2 covering plugs ! for antenna holes
y 12 recessed head screws M 3x6
y 2 recessed head screws M 6x10
When mounting only one receiver into a rack, you can use the AM 2 antenna
mount (available as an accessory) to mount the receiver’s antenna
connections to the front of the GA 2 rack adapter. The AM 2 antenna mount
consists of:
"
y 2 BNC extension cables (screw-in BNC socket " to BNC connector )
y 2 plains washers
y 2 nuts
11
To mount two receivers into a rack:
Place the two receivers side by side onto a flat
surface, their bottom sides facing upwards.
Align the connecting plate over the holes in the
bottom sides of the receivers.
Secure the connecting plate to the receivers
using eight of the supplied recessed head screws
(M 3x6).
Hook the two rack mount “ears” to the front
panels of the receivers.
!
Secure the rack mount “ears” to the receivers using
two of the supplied recessed head screws (M 3x6)
respectively.
Slide the receivers into the 19” rack.
Secure the rack mount “ears” to the rack.
When mounting only one receiver into a rack, use the
connecting bar instead of the second receiver.
Hook the two rack mount “ears” to the front
panel of the receiver.
Secure the rack mount “ears” to the receiver using
two of the supplied recessed head screws (M 3x6)
respectively.
Secure the connecting bar to one of the rack
mount “ears” using two of the supplied recessed
head screws (M 6x10).
If you are not front mounting the antennas, insert
the two covering plugs ! into the antenna holes of
the connecting bar.
Slide the receiver into the 19” rack.
12
"
Secure the rack mount “ears” to the rack.
To mount the receiver’s telescopic antennas to the
front of the GA 2 rack adapter using the AM 2 antenna
mount:
Screw the two BNC sockets " of the BNC extension
cables to the connecting bar using the supplied
plain washers and nuts.
Connect the two BNC connectors to the BNC
sockets and at the rear of the receiver.
Slide the receiver into a 19” rack.
Secure the rack mount “ears” to the rack.
Connect the two telescopic antennas to the two
BNC sockets ".
Pull the telescopic antennas out and align them
upwards in a V-shape.
%
Using the receiver
Switching the receiver on/off
The receiver can only be switched off when the standard display is shown on
the display panel. When in the operating menu, briefly pressing the ON
button will cancel your entry (ESC function) and return you to the standard
display with the last stored settings.
Press the ON button to switch the receiver on.
To switch the receiver off, press the ON button until “OFF” appears on the
display.
Connecting the headphones/adjusting the volume
To monitor the audio signal, connect headphones with a ¼” (6.3 mm) jack
plug to the headphone output (PHONES) #.
Attention! High volume!
Even short exposure to high volume levels will damage your hearing!
Set the volume for the connected headphones to the minimum before
putting the headphones on.
First, set the volume control $ to the lowest volume by turning it to the
left as far as possible. Then gradually turn up the volume.
Volume up? – NO!
When people use headphones, they tend to choose a higher volume than
with loudspeakers. Listening at high volume levels for long periods can
lead to permanent hearing defects. Please protect your hearing,
Sennheiser headphones have an excellent sound quality even at low
volumes.
Activating/deactivating the lock mode
The receiver has a lock mode that can be activated or deactivated via the
operating menu (see “Activating/deactivating the lock mode” on page 24).
The lock mode prevents that the receiver is accidentally programmed or
switched off during operation.
13
The operating menu
A special feature of the Sennheiser ew 500 G2 series is the similar, intuitive operation of transmitters and receivers.
As a result, adjustments to the settings can be made quickly and “without looking” – even in stressful situations,
for example on stage or during a live show or presentation.
The buttons
Buttons Mode To...
ON Standard display switch the receiver on and off
Operating menu cancel the entry and return to the standard display
Setting mode cancel the entry and return to the standard display
SET Standard display get into the operating menu
Operating menu get into the setting mode of the selected menu
Setting mode store the settings and return to the top menu level
/ Standard display without function
Operating menu change to the previous menu () or change to the next menu ()
Setting mode adjust the setting of the selected menu:
option (/)
Overview of menus
Display Function of the menu
Bank Switching between channel banks
Channel Switching between the channels in a channel bank
Tune Setting a receiving frequency for the channel bank “U” (user bank)
Scan Scanning the channel banks for free channels
AF Out Adjusting the audio output level
Squelch Adjusting the squelch threshold
Soundcheck Doing the soundcheck
Display Selecting the standard display
Name Entering a name
Reset Loading the factory-preset default settings
Pilot Activating/deactivating the pilot tone evaluation
Lock Activating/deactivating the lock mode
Equalizer Changing the frequency response of the audio signal
LCD Contr Adjusting the contrast of the graphic display
Exit Exiting the operating menu and returning to the standard display
14
Working with the operating menu
By way of example of the “Tune” menu, this section describes how to use the
operating menu.
After switching the receiver on, the standard display is shown on the display
panel.
Getting into the operating menu
Press the SET button to get from the standard display into the operating
menu. The last selected menu and its current setting are displayed with a
background.
Selecting a menu
Press the / rocker button to select a menu.
Press the SET button to get into the setting mode of the selected menu.
The name of the menu and its current setting are displayed.
Adjusting a setting
Press the / rocker button to adjust the setting. The new setting
becomes effective immediately.
By briefly pressing the / rocker button, the display jumps either
forwards or backwards to the next setting. In the “Channel”, “Tune” and
“Name” menu, the / rocker button features a “fast search” function.
If you hold down a button, the display cycles continuously, allowing you
to get fast and easily to your desired setting.
Storing a setting
Press the SET button to store the setting. “Stored” appears on the display,
indicating that the setting has been stored. The display then returns to
the top menu level.
Exiting the operating menu
Select the “Exit” menu to exit the operating menu and to return to the
standard display.
When in the operating menu, briefly pressing the ON button will cancel
your entry (ESC function) and return you to the standard display with the
last stored settings.
15
Operating menu of the receiver
SET
Exit
Menu
Exit
Bank 1
Channel 01
Changing the channel bank
Menu
Bank 3
Channel 01
Tune 786.400MHz
Changing the channel
Menu
Channel 08
Tune 807.900MHz
Scan
Setting the frequency for
channel bank "U"
SET
SET
SET
Bank
1.01
B.CH
Current channel bank
786.300 MHz
Stored
Channel
3.01
B.CH
Current channel and
corresponding frequency
790.250 MHz
Stored
Tune
U.01
B.CH
Current frequency on the
selected channel
786.300 MHz
Bank
3.01
B.CH
/ :
SET
790.250 MHz
1...8, U (User Bank)
:
Stores the setting
Channel
3.08
B.CH
/ :
SET
807.900 MHz
Channel 01...20
:
Stores the setting
Tune
U.01
B.CH
/ :
steps of 25 kHz
SET
797.075 MHz
Receiving frequency in
:
Stores the setting
Menu
Tune 797.075MHz
Scan
AF Out -6
Scanning the channel banks
for free channels
SET
Scan
Channel list
Scan new
Scan reset
Channel list = Last scan
result, Scan new = Starts a
new scan, Scan reset =
Deletes the last scan result
Bank
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Bank
Free
Number of free channels per
channel bank
/
: Selects a channel bank
SET: Changes to the "Channel"
menu
Channel
1.03
B.CH
Channel and corresponding
frequency
/ : Channel 01...20
SET
790.600 MHz
: Stores the setting
Stored
SET
11
SET
SET
20
Scan new Scan reset
SET = Starts a new scan
SET
SET: Deletes the scan result
and releases locked
channels
Scan
1.01
B.CH
Scans all channel banks for
free channels
786.300 MHz
Bank
Free
Bank
Free
/ :
Selects a channel bank
SET:
Bank
Free
Bank
Free
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Number of free channels per
channel bank
/
: Selects a channel bank
SET: Changes to the "Channel"
menu
SET
Changes to the "Channel"
menu
SET
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20
SET
AF Out +18
16
STORED
Stored
Scan
Menu
Scan
AF Out +1 8
Squelch High
Setting the audio output
level
Menu
AF Out –24
Squelch Low
Display
Setting the squelch threshold
SET
AF Out
+18
Current audio output level
SET
Squelch
Low
Current squelch threshold
Stored
Stored
AF Out
–24
/ :
+18 ...0...
(in steps of 6 dB)
SET: Stores the setting
–24 dB
Squelch
High
/ :
Low, Mid, High
SET
:
Stores the setting
Menu
Squelch High
Soundcheck
Display Main
Doing the soundcheck
Menu
Soundcheck
Display Main
Name VOCAL
Switching between the
standard displays
SET
SET
Main
Soundcheck
Stop
Soundcheck is started,
current RF and AF levels are
displayed
SET
Display
Main
Current standard display
Stored
Frequency
Soundcheck
Start
:
Terminates the soundcheck,
result is displayed
:
Starts a new soundcheck
SET
:
Returns you to the top
menu level
Display
Frequency
/ :
Main, Frequency,
Bank/Channel, Name, AFMeter, Second RF
SET
:
Stores the setting
Bank/Channel
Menu
Display Frequency
Name VOCAL
Reset
Assigning the receiver a name
Reset
Name
SET
Name
OCAL
Current receiver name
Stored
AF-Meter
Second RF
Name
CAL
G
/ :
Name
Letters w/o pronounciation
marks, numbers from 0...9,
special characters, spaces
SET: 9 x next character, then
store
(10 characters)
17
Name
Menu
Name GUITAR
Reset
Pilot On
Loading the factory-preset
default settings
Menu
Reset
Pilot On
Lock Off
Activating/deactivating the
pilot tone evaluation
Menu
Pilot Off
Lock Off
Equalizer Flat
Activating the lock mode
SET
SET
SET
Reset
Reset? No
Security check
Pilot
On
Pilot tone evaluation
activated or deactivated
STORED
Lock
Off
Lock mode activated or
deactivated
STORED
Reset
Reset? Yes
/ :
No, Yes
"reset"= Yes:
SET: Receiver loads factory-
preset default settings (only
pilot tone setting is kept),
receiver is restarted, standard
display appears
"reset"= No:
SET: Reset is cancelled
Pilot
Off
/ :
On, Off
SET
:
Stores the setting
Lock
On
/ :
On, Off
Lock mode = On:
SET: Stores the setting,
returns to standard display
Lock mode = Off:
SET:
Stores the setting
Menu
Lock Off
Equalizer Flat
LCD Contr IIIIII.....
Changing the frequency
response
Menu
Equalizer High Boost
LCD Contr IIIIII.....
Exit
Adjusting the contrast of the
graphic display
Menu
LCD Contr IIIIIIIIII.....
Exit
Bank 1
Exiting the operating menu
SET
Equalizer
Flat
Current frequency response
LCD Contrast
IIIIII..........
Current contrast setting
SET
STORED
STORED
Equalizer
High Boost
/ :
Flat , Low Cut, Low
Cut/High Boost, High Boost
SET:
Stores the setting
LCD Contrast
IIIIIIIIII......
/ :
16 steps
SET:
Stores the setting
18
Bank 1
Adjustment tips for the operating menu
Switching between channel banks
Bank
Channel
Via the “Bank” menu, you can switch between the receiver’s nine channel
banks. The channel banks “1” to “8” have up to 20 switchable channels that
are factory-preset to a receiving frequency (see “The channel bank system”
on page 4). The channel bank “U” (user bank) has up to 20 switchable
channels to store your selection out of 1440 receiving frequencies that are
freely selectable within the preset frequency range.
When switching from one channel bank to another, the channel with the
lowest channel number is automatically displayed. If, during the last scan of
this channel bank, an interfering frequency was detected on the channel with
the lowest channel number, the receiver display panel automatically displays
the next free channel.
Switching between the channels in a channel bank
Via the “Channel” menu, you can switch between the different channels in a
channel bank. When switching between the channels, please observe the
following:
y Always set the transmitter and the receiver of a transmission link to the
same channel.
y After scanning the channel banks (see “Scanning the channel banks for
free channels” on page 19), only the free channels can be chosen on the
receiver. Set the transmitter and the receiver to one of the free channels.
Tune
Scan
Selecting the frequencies to be stored in the channel bank “U”
Via the “Tune” menu, you can select the frequencies to be stored in the
channel bank “U” (user bank).
When you have selected one of the channel banks “1” to “8” and then select
the “Tune” menu, the receiver automatically switches to channel 01 of the
channel bank “U”. In this case, “U.01” briefly appears on the display.
Use the / rocker button to select the desired receiving frequency.
Receiving frequencies are tunable in 25-kHz steps within a switching
bandwidth of 36 MHz max. For intermodulation-free frequencies, please
refer to the enclosed frequency table.
Scanning the channel banks for free channels
Before putting one or several ew 500 G2 transmission links into operation,
you should scan the channel banks for free channels.
19
Displaying a list of all free channels
Scan
Channel list
Scan new
Scan reset
Bank
Free
Bank
Free
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Channel
1.01
B.CH
Scan
Channel list
Scan new
Scan reset
Bank
Free
Bank
Free
786.300 MHz
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11
11
Via the “Channel list“ menu, you can display the number of free channels for
all channel banks.
Select the “Scan” menu.
Select “Channel list” to display the last scan result. The illustrated list is an
example list and may look different in other frequency ranges. The
number of free channels is displayed for all channel banks.
20
For further details, select a channel bank by using the / rocker button
and then press the SET button. This gets you into the “Channel” menu
where you can select a channel of this channel bank or display the
frequency of a channel.
Starting the scan
Before starting the scan, switch all transmitters of your system off, since
channels used by switched-on transmitters will not be displayed as “free
channels”.
Select the “Scan” menu.
Select “Scan new” and confirm your selection by pressing the SET button.
Note:
The scanning process takes approx. 1 minute.
20
After the scan is completed, the number of free channels is displayed for
all channel banks. Channels that are used or subject to interference are
locked and cannot be selected. The same result is displayed when
selecting the “Channel list“ menu.
Scan
Channel list
Scan new
Scan reset
Bank
Free
Bank
Free
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For further details, select a channel bank by using the / rocker button
and then press the SET button. This gets you into the “Channel” menu
where you can select a channel of this channel bank or display the
frequency of a channel.
Releasing locked channels
Select the “Scan” menu.
Select “Scan reset” and confirm your selection by pressing the SET button.
The last scan result is deleted and all channels can now be selected again.
12
20
Multi-channel operation
Combined with ew 500 G2 transmitters, the receiver can form transmission
links that can be used in multi-channel systems. For multi-channel operation,
only use the free channels in a channel bank.
Before putting the transmission links into operation, we recommend
performing an auto scan.
20
Scan the receiver for free channels.
Bank
Free
Bank
Free
1202203174
512620702803U
11
Select a channel bank with a sufficient number of free channels.
Set all transmitter/receiver pairs in you multi-channel system to the free
20
channels in this channel bank.
Adjusting the audio output level
AF Out
Squelch
Via the “AF OUT” menu, you can adjust the audio output level of the receiver.
The level can be adjusted in eight steps. Adapt the level of the audio output
(AF OUT) to the input of the connected unit. The following figures are a guide
to the best settings:
Line level input: 0 to +18 dB
Microphone level input: –24 to –6 dB
Adjusting the squelch threshold
The receiver is equipped with a squelch that can be adjusted via the
“Squelch” menu. The squelch eliminates annoying noise when the
transmitter is switched off. It also suppresses sudden noise when there is no
longer sufficient transmitter power received by the receiver.
Note:
Before adjusting the squelch threshold to a different setting, set the
volume on a connected amplifier to the minimum.
There are three possible squelch settings:
y Low = low
y Mid = middle
y High = high
IMPORTANT! Notes:
Soundcheck
Selecting the setting “Low” reduces the squelch threshold, selecting the
setting “High” increases the squelch threshold. Adjust the squelch threshold
– with the transmitter switched off – to the lowest possible setting that
suppresses hissing noise.
If the squelch threshold is adjusted too high, the transmission range will
be reduced. Therefore, always adjust the squelch threshold to the lowest
possible setting.
When in the setting mode of the “Squelch” menu, pressing the button
(DOWN) for more than three seconds will switch the squelch off. “Off”
appears on the display. If no RF signal is being received, hissing noise will
occur. This setting is for test purposes only.
Doing the soundcheck
By doing a soundcheck, you can check the reception area for field strength
gaps (“dropouts”) which cannot be compensated for by the receiver’s
diversity circuitry. You can do the soundcheck without the help of another
person.
Switch the transmitter on.
21
Select the “Soundcheck” menu. The soundcheck is started immediately.
With the transmitter, walk up and down the transmission area.
Press the button on the receiver to terminate the soundcheck and to
display the result of the soundcheck. The level displays “RF” and “AF” will
indicate the lowest RF and the highest AF level of the received
transmitter.
Optimize the RF level by repositioning the receiving antennas.
The audio level should be as high as possible (max. 0 dB) without the level
display for audio signal “AF” showing full deflection (see the section
“Adjusting the sensitivity“ in the operating manual of the transmitter).
If both receiving antennas are connected and aligned, the diversity
displays I and II appear on the display panel.
If no transmitter is being received, the “MUTE” display appears on the
display panel.
To do another soundcheck (e.g. with an improved antenna arrangement,
another transmitter position or a new transmitter sensitivity), press the
button.
Selecting the standard display
Display
Via the “Display” menu, you can select the standard display:
Selectable standard display Contents of the display
“Main”
(standard display)
“Frequency”
(display of the frequency)
“Bank/Channel”
(display of the channel bank and
channel number)
“Name”
(display of the freely selectable
name)
22
“AF meter”
(graphic display of the AF level)
“Second RF”
(display of the RF levels of the two
diversity sections)
Entering a name
Name
Via the “Name” menu, you can enter a freely selectable name for the receiver.
You can, for example, enter the name of the performer for whom the
adjustments have been made.
The name can be displayed on the standard display and can consist of up to
ten characters such as:
y letters (without pronounciation marks),
y numbers from 0 to 9,
y special characters e.g. () - . _ and spaces.
To enter a name, proceed as follows:
Press the SET button to get into the setting mode of the “Name” menu.
The first segment starts flashing on the display.
With the / buttons you can now select a character. By briefly pressing
a button, the display jumps either forwards or backwards to the next
character. If you hold down a button, the display starts cycling
continuously.
Press the SET button to change to the next segment and select the next
character.
Have you entered the name completely? Press the SET button to store
your setting and to return to the top menu level.
Reset
Pilot
Loading the factory-preset default settings
Via the “Reset” menu, you can load the factory-preset default settings. Only
the selected setting for the pilot tone remains unchanged. After the reset, the
receiver is restarted and the standard display is shown on the display panel.
Activating/deactivating the pilot tone evaluation
Via the “Pilot” menu, you can activate or deactivate the pilot tone evaluation.
The pilot tone supports the receiver’s squelch function (Squelch) and protects
against interference due to RF signals from other units. The transmitter adds
an inaudible signal, known as the pilot tone, to the transmitted signal. The
receiver detects and evaluates the pilot tone, and is thus able to identify the
signal of the matching transmitter and mute all others.
Transmitters of the ew 500 series (first generation) do not transmit a pilot
tone and the receivers of the ew 500 series (first generation) cannot
evaluate the pilot tone. Nevertheless, you can combine the EM 500 G2
receiver with a transmitter of the first generation. However, when combining
units, please observe the following:
y With an ew 500 G2 transmitter and the ew 500 G2 receiver:
Activate the pilot tone function with both transmitter and receiver.
y With an ew 500 transmitter and the ew 500 G2 receiver or vice versa:
Deactivate the pilot tone function with the ew 500 G2 transmitter or receiver.
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Activating/deactivating the lock mode
Lock
Equalizer
Via the “Lock” menu, you can activate or deactivate the lock mode.
The lock mode prevents that the receiver is accidentally programmed or
switched off during operation. The lock mode icon on the display indicates
that the lock mode is activated.
To deactivate the lock mode, first press the SET button and then press the /
buttons to select “Off”. If you confirm your selection by pressing the SET button,
the buttons can be operated as usual.
Using the equalizer
Via the “Equalizer” menu, you can change the treble and bass of the audio
signal available at the audio output (AF OUT):
Selectable setting Display
“Flat”
(treble and bass of the output signal
remain unchanged)
“High Boost”
(boosting the treble)
LCD Contr
Exit
“Low Cut/High Boost”
(cutting the bass and boosting the
treble)
“Low Cut“
(cutting the bass)
Adjusting the contrast of the graphic display
Via the “LCD Contr” menu, you can adjust the contrast of the graphic display
in 16 steps.
Exiting the operating menu
Via the “Exit” menu, you can exit the operating menu and return to the
standard display.
24
Troubleshooting
Error checklist
Problem Possible cause Possible solution
No operation indication No mains connection Check the connections of the mains
unit
No RF signal Transmitter and receiver are not on
the same channel
Transmitter is out of range Check the squelch threshold setting
RF signal available,
no audio signal,
“MUTE” display appears on the
display panel
Audio signal has a high level of
background noise
Audio signal is distorted Receiver’s AF output level is
No access to a certain channel During scanning, an RF signal has
During the soundcheck, only one
diversity display (I or II) appears on
the display panel
Transmitter is muted (“MUTE”) Deactivate the muting function
Receiver’s squelch threshold is
adjusted too high
Transmitter doesn’t transmit a
pilot tone
Transmitter sensitivity is adjusted
too low
Receiver’s AF output level is
adjusted too low
Transmitter sensitivity is adjusted
too high
adjusted too high
been detected on this channel and
the channel has been locked
During scanning, a transmitter of
your system operating on this
channel has not been switched off
One of the antennas is not
connected correctly
Set transmitter and receiver to the
same channel
(see “Adjusting the squelch
threshold” on page 21) or
reduce the distance between
transmitter and receiving antenna
(see operating manual of the
transmitter)
See “Adjusting the squelch
threshold” on page 21
Switch the pilot tone transmission
on the transmitter on or
switch the pilot tone evaluation on
the receiver off
Adjust the transmitter sensitivity
correctly
See “Adjusting the audio output
level” on page 21
Adjust the transmitter sensitivity
correctly
See “Adjusting the audio output
level” on page 21
See “Scanning the channel banks for
free channels” on page 19
See “Multi-channel operation” on
page 20
Check the antenna connections
If problems occur that are not listed in the above table or if the problems cannot be solved with the proposed
solutions, please contact your local Sennheiser agent for assistance.
25
Recommendations and tips
... for optimum reception
y Transmission range depends to a large extent on location and can vary
from about 10 m to about 150 m. There should be a “free line of sight”
between transmitting and receiving antennas.
y If, with the EM 500 G2 receiver, reception conditions are unfavourable, you
should use two remote antennas which are connected via antenna cable.
y To avoid overmodulating the receiver, observe a minimum distance of 5 m
between transmitting and receiving antennas.
y Observe a minimum distance of 50 cm between receiving antennas and
metal objects (such as cross members or reinforced-concrete walls).
... for multi-channel operation
y For multi-channel operation, you can only use the channels in a channel
bank. Each of the channel banks “1” to “8” accommodates up to 20
factory-preset frequencies which are intermodulation-free. For alternative
frequency combinations, please refer to the enclosed frequency table. The
freely selectable frequencies can be selected via the “Tune” menu and can
be stored in the channel bank “U”.
y When using several transmitters simultaneously, interference can be
avoided by maintaining a minimum distance of 20 cm between two
transmitters.
y Use special accessories for multi-channel applications (see “Accessories” on
page 30).
Care and maintenance
Use a slightly damp cloth to clean the receiver from time to time.
Note:
Do not use any cleansing agents or solvents.
26
Additional information
HDX noise reduction
RF link
Inherent noise
of the RF link
Tr an sm it ter
Progress you can hear:
The evolution wireless G2 series is equipped with HDX, the Sennheiser noise
reduction system that reduces RF interference. It increases the signal-tonoise ratio in wireless audio transmission to more than 110 dB.
HDX is a wideband compander system which compresses the audio signal in
the transmitter in a 2:1 ratio (related to dB) to lift it above the inherent noise
floor of the RF link. A 110 dB dynamic range signal is thus transmitted with
an effective dynamic range of only 55 dB, which is above the 60 dB noise
floor of the RF link. In the receiver the signal is expanded in an identical and
opposite way in a 1:2 ratio to restore the original signal, at the same time
reducing the RF noise to below the noise floor of the receiver.
HDX has been specially developed for high quality radiomicrophone systems.
Note:
Only transmitters and receivers that are equipped with HDX can work correctly with each other. If non HDX equipment was mixed with HDX, the
dynamic range would be drastically reduced and the transmission would
sound blunt and flat. HDX is permanently active and cannot be switched
off.
Receiver
Wireless transmission systems
With the ew 500 G2 series, Sennheiser puts an end to cable tangles and
enables complete freedom of movement. The systems operate exclusively in
the UHF band. UHF transmission is extremely reliable and is far less prone to
interference than the overcrowded VHF band – harmonics from mains units,
fluorescent tubes, refrigerators, computers, etc. are virtually eliminated. Also
indoor propagation of UHF radio waves is better than VHF so that the RF
power can be kept low – this is also an advantage when using multi-channel
systems. Finally, UHF frequency ranges are being approved all over the world
for radiomicrophone usage – in some countries licence-free.
27
Squelch
Pilot tone squelch
The ew 500 G2 transmitters adds a pilot tone to the audio signal. The receiver
checks incoming audio signals to see if the pilot tone is present. In the
absence of the pilot tone, the receiver’s audio output will remain muted, even
if a strong RF signal is present.
This prevents strong interfering signals from causing hissing noise in the
receiver when the transmitters are switched off.
In order to benefit from this feature, the pilot tone function must be activated
on both the transmitter and the receiver. The receiver’s pilot tone function is
factory-preset to “ON” (= activated).
Field strength-dependent squelch
Depending on the strength of the received RF signal, the receiver’s audio
output is opened or muted. Via the “Squelch” menu of the receiver, the
squelch threshold can be adjusted in three steps (Low, Mid, High).
Diversity reception
The receiver operates on the “true diversity” principle:
A receiving antenna receives not only the electromagnetic waves which reach
it by a direct path, but also the reflections of these waves which are created
in the room by walls, windows, ceilings and fittings. When these waves are
superimposed, destructive interference occurs, which can also be called “field
strength gaps”. Repositioning the receiving antenna can bring a solution.
With mobile transmitters, however (which all radiomicrophones are), the
“field strength gap” will then occur with a different transmitter position.
These “field strength gaps” can only be eliminated with true diversity
receivers.
In true diversity, instead of one antenna and one receiver there are now two
antennas and two receiver sections. The antennas are spatially separated. By
means of a comparison circuit, the receiver section with the strongest RF
signal is always switched to the common AF output. The risk of the
occurrence of “field strength gaps” in both antennas at the same time is
virtually nonexistant.
The receiver display panel shows the active diversity section (I or II) .
28
Receiver section I
Control signal
Electronic
switch-over of
AF signal
Control signal
Receiver section II
Specifications
RF characteristics
Modulation wideband FM
Frequency ranges 518–554, 626–662, 740–776, 786–822, 830–866 MHz
Receiving frequencies 8 channel banks with up to 20 factory-preset channels each
1 channel bank with up to 20 freely selectable channels
(1440 frequencies, tunable in steps of 25 kHz)
Switching bandwidth 36 MHz
Nominal/peak deviation ±
Frequency stability ≤ ±
Receiver principle true diversity
Sensitivity (with HDX, peak deviation) <2.5 μV at 52 dBA
Adjacent channel rejection ≥ 70 dB
Intermodulation attenuation ≥ 70 dB
Blocking ≥ 75 dB
Squelch 4 steps: Off
Pilot tone squelch can be switched off
Antenna inputs 2 BNC sockets
24 kHz / ± 48 kHz
15 ppm
Low: 5 dBμV
Mid: 15 dBμV
High: 25 dBμV
S/N ratio
rms
AF characteristics
Noise reduction system Sennheiser HDX
EQ presets (switchable, effect the line and
monitor outputs):
Preset 1: “Flat“
AF frequency response 40–18,000 Hz
Preset 2: “Low Cut“
Cut approx. -3 dB at 200 Hz
Preset 3: “HiBoost“
Boost approx. +6 dB at 10,000 Hz
Preset 4: “Low Cut & Hi Boost“
Cut
approx. -3 dB at 200 Hz
Boost
S/N ratio (at 1 mV and peak deviation) ≥ 115 dB(A) (AF OUT)
THD (at nominal deviation and 1 kHz) ≤
AF output voltage
(at peak deviation 1 kHz
Overall unit
Temperature range –10 °C to +
Power supply 10.5–16 V DC, nominal voltage 12 V DC
Power consumption approx. 300 mA
Dimensions [mm] 212 x 145 x 38
Weight approx. 1100 g
AF
)
approx.+6 dB at 10,000 Hz
0.9 %
¼’’ (6.3 mm) jack socket (unbalanced): +12 dB
XLR socket (balanced): +18 dB
55 °C
u
u
29
Connector assignment
¼’’ (6.3 mm) stereo jack
plug, unbalanced
DC connector for
power supply
¼’’ (6.3 mm) mono jack
plug, unbalanced
¼’’ (6.3 mm) stereo jack
plug for headphone output
XLR-3F connector,
balanced
+
Accessories
AM 2 Antenna mount for mounting antennas to the front of the GA 2
A 1031-U UHF antenna,
passive, omni-directional, can be mounted onto a stand
AB 2-A UHF antenna booster,
10 dB gain powered via ASP 2/NT 1 518–554 MHz
AB 2-B 626–662 MHz
AB 2-C 740–776 MHz
AB 2-D 786–822 MHz
AB 2-E 830–866 MHz
GZL 1019-A1 / 5 / 10 Antenna cable with BNC connectors 1 m / 5 m / 10 m
ASP 2 Antenna splitter,
2 x 1:4, passive, for connecting eight EM 500 G2
to two A 1031-U/AB 2
NT 1 Mains unit for ASP 2
21
3
30
Manufacturer declarations
Warranty regulations
The guarantee period for this Sennheiser product is 24 months from the date of
purchase. Excluded are accessory items, rechargeable or disposable batteries that are
delivered with the product; due to their characteristics these products have a shorter
service life that is principally dependent on the individual frequency of use.
The guarantee period starts from the date of original purchase. For this reason, we
recommend that the sales receipt be retained as proof of purchase. Without this proof
(which is checked by the responsible Sennheiser service partner) you will not be reimbursed for any repairs that are carried out.
Depending on our choice, guarantee service comprises, free of charge, the removal of
material and manufacturing defects through repair or replacement of either individual parts or the entire device. Inappropriate usage (e.g. operating faults, mechanical
damages, incorrect operating voltage), wear and tear, force majeure and defects
which were known at the time of purchase are excluded from guarantee claims. The
guarantee is void if the product is manipulated by non-authorised persons or repair
stations.
In the case of a claim under the terms of this guarantee, send the device, including
acces-sories and sales receipt, to the responsible service partner. To minimise the risk
of transport damage, we recommend that the original packaging is used. Your legal
rights against the seller, resulting from the contract of sale, are not affected by this
guarantee.
The guarantee can be claimed in all countries outside the U.S. provided that no national law limits our terms of guarantee.
CE Declaration of Conformity
This equipment is in compliance with the essential requirements and other relevant
provisions of Directives 1999/5/EC, 89/336/EC or 73/23/EC. The declaration is available on the internet site at www.sennheiser.com.
Before putting the device into operation, please observe the respective country-specific regulations!
Batteries or rechargeable batteries
The supplied batteries or rechargeable batteries can be recycled. Please
dispose of them as special waste or return them to your specialist dealer. In
order to protect the environment, only dispose of exhausted batteries.
WEEE Declaration
Your Sennheiser product was developed and manufactured with highquality
materials and components which can be recycled and/or reused. This symbol
indicates that electrical and electronic equipment must be disposed of separately from normal waste at the end of its operational lifetime.
Please dispose of this product by bringing it to your local collection point or recycling
centre for such equipment. This will help to protect the environment in which we all
live.
31
Sennheiser electronic GmbH & Co. KG
30900 Wedemark, Germany
Phone +49 (5130) 600 0
Fax +49 (5130) 600 300
www.sennheiser.com
Printed in Germany Publ. 02/06 090624/A2
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