Seagate ST34555N, ST34555W User Manual
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Hawk 4XL
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Disc Drive
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ST34555N/W
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Installation Guide
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Contents
Preface.........................................................................................1
Electrostatic discharge protection................................................1
Important safety information and precautions..............................2
Wichtige Sicherheitshinweise ......................................................4
Regulatory agency compliance....................................................7
Seagate technical support services........ ................... .......... ........9
General descript ion............. .......... .............................................14
Initial setup information..............................................................18
Kühlung des Systems......... .......... ................... .......... .......... ......27
Installation des Laufwerkes
und Anschluß der Kabel.... ........... .......... .......... ................... ....29
N drives se c ti on ..... ... ................... .. .................... .. .................... ..36
W drives section.........................................................................40
©1997 Seagate Technology, Inc. All rights reserv ed
Publication Number: 77767507, Rev. A
October 1997
Seagate, Seagate Technology, and the Seagate logo are regis-
tered trademarks of Seagate Technology, Inc. Hawk, SeaFAX,
SeaFONE, SeaNET, SeaTDD, and SeaBOARD are either trademarks or registered trademarks of Seagate Technology, Inc. or
one of its subsidiaries. All other trademarks or registered trademarks are the proper ty of their respective owners.
No part of this publication may be reproduced in any form without
written permission from Seaga te Technology, Inc.
Hawk 4XL Installation Guide, Rev. A 1
Preface
This manual contains information for users of the Seagate®
Hawk 4XL SCSI disc drives. It provides support services, perf ormance specifications, and initial setup information. Additional
information is available. Contact Seagate technical suppor t services as described in thi s ma nual if you need assistance.
Electrostatic discharge protection
Caution.
All drive electronic assemblies are sensitive to static electricity,
due to the electrostatically sensitive devices used within the
drive cir cuitry. Although some devices such as metal-oxide semiconductors are extremely sensitive, all semiconductors, as well
as some resistors and capacitors, ma y be dam aged or degraded
by expos ure to static el ectricity.
Electrostatic damage to electronic devices may be caused by the
direct discharge of a charged conductor or by exposure to the
static fields surrounding charged objects. To avoid damaging
drive electronic assemblies, observe the following precautions
when installing or servicing the drive:
• Ground yourself to the drive whenever the drive electronics
are or will be exposed. Connect yourself to ground with a wrist
strap (Seagate part number 12263496). Connection may be
made to any grounded metal assembly. As a general rule,
remember that you and the drive electronics must all be
grounded to avoid potentially damaging static discharges.
• Turn off the power before removing or installing the DC power
cable.
Removal of circuit boards by personnel not performing depot repair will damage components and may
void the warranty.
2 Hawk 4XL Installation Guide, Rev. A
• Do not remove any circuit boards from the driv e.
• Never use an ohm meter on any circuit boards.
• When install ing the drive on a carrier or tray, discharge the ca rrier or tra y pri or to inserting it into th e system.
Important safety information and precautions
Caution.
Use proper safety techniques for safe, reliable operation of this
unit.
The procedures in this manual and labels on the unit contain
warnings and cautions that must be carefully read and followed
to minimize or eliminate the risk of personal injury. The warnings
point out conditions or practices that may endanger you or others. The cautions point out conditions or practices that may damage the unit, possibl y making it unsafe for use.
Always observe the following warnings and precautions:
• Follow al l cautions and warnin gs in the procedures.
• Use sound safety practices when operating, installing, or
removing the unit.
• Use caution when troubleshooting a unit that has voltages
present. Turn off power to the unit before removing it.
• Ensure that the internal temperature of the rack or cabinet
does not exceed the limits defined for the drive when the drive
is mounted in an equipment rack or cabinet. When units are
stacked vert ically, pay special attention to the top where temperatures are usu ally highest.
• Follow the precautions listed above in “Electrostatic discharge
protection.”
Use forced-air ventilation when bench-testing the
drive to ensure proper cooling of drive components.
Hawk 4XL Installation Guide, Rev. A 3
• Do not remove any circuit boards from the drive. Return the
entire drive for depot repair if any circuit board is defective.
Removal of circuit boards by personnel not performing depot
repair will damage components and may voi d the warranty.
• Do not remove the head and disc assembly (HDA) from the
drive. Return the entire drive for depot repair if the HDA is
defective.
• Do not attempt to disassemble the HDA. It is not field repairable. If the sealed HD A is opened by personnel not performing
depot repair, this will damage components and void the
warranty.
As a component, this drive is designed to be installed and operated in accordance with UL1950, EN60950, CSA C22.2 950M89, and VDE0805.
Seagate takes all reasonable steps to ensure that its products
are certifiable to currently accepted standards. Typical applications of these disc dr ives include customer packaging and subsystem design. Safety agencies conditionally certify component
assemblies, such as the Hawk disc drive, based on their final
acceptability in the end-use product . The subsystem designers
are responsible for meeting these conditions of acceptabi lity in
obtaining safety-regulatory agency compliance in their end-use
products and for certifying where required by law. A necessary
part of meeting safety requirements is the provision for overcurrent protection on dri ve SELV supply v oltages.
This unit is a component part and as such is not meant to comply with FCC or similar national requirements as a stand-alone
unit. Engineering radiated emissions test results are available
through the Seagat e Safety Department to assi st the subsystem
designer.
4 Hawk 4XL Installation Guide, Rev. A
Wichtige Sicherheitshinweise
Vorsicht.
Fremdbe lüftung vorzusehen, um eine ausreichende Kühlung der
Laufwerkkomponenten sicherzustellen.
Verwenden Sie geeignet e Sicherheits- um den sicheren, zuverlässigen Betrieb dieser Einheit zu gewährleisten.
Die Verfahren in diesem Handbuch und die Aufkleber auf dem
Gerät enthalten Warn- und Vorsichtshinweise. Diese Hinweise
sind sorgfältig durchzulesen und zu beachten, um das Risiko
von Verletzungen auf ein Mindestmaß zu beschränken oder
ganz zu vermeiden. Die War nhinweise machen auf Situationen
oder Praktiken aufmerksam, die Sie oder andere gefährden
könnten. Die Vorsichtshinweise machen auf Situationen oder
Praktiken aufmerksam, die Einheit beschädigen können, so daß
deren Gebrauch mit Ris iko behaftet ist.
Die Warn- und Vorsichtshinweise sind nicht allumfassend! Es ist
uns einfach nicht möglich, alle Wartungsmethoden oder die
even tuellen Risiken jeder Methode zu kennen, zu beurteilen und
Sie entsprechend zu beraten. Aus diesem Grund haben wir auf
eine derartige umfassende Beurt eilung verzichtet. Falls Sie ein
hier nicht beschriebenes Verfahren oder Werkzeug verwenden,
stellen Sie zuerst sicher, daß das gewählte Verfahren weder Ihre
persönliche Sicherheit noch die Leistung der Einheit gefährdet.
Beachten Sie in jedem Fall die folgenden Warn-und Vorsichtshinweise:
• Beachten Sie alle Warn- und Vorsichtshinweise in diesem
Beim Testen des Laufwerks auf dem Prüftisch ist
Handbuch.
Hawk 4XL Installation Guide, Rev. A 5
• Treffen Sie beim Betrieb, bei der Installation oder bei der
Entfernung der Einheit angemessene Sicherheitsvorkehrungen.
• Wenn eine Einheit unter Spannung steht, gehen Sie bei der
Fehlerdiagnose besonders vorsichtig vor. Schalten Sie die
Einheit aus, be v or Sie mit den Instal lations- und Ent fe rnungsarbeiten beginnen.
• Wenn das Laufwerk in einem Einbaugestell oder Gehäuse
montiert ist, sorgen Sie dafür, daß die Tem peratur im Inneren
des Gestells oder Gehäuses die für das Laufwerk vorgegebenen Grenzwerte nicht übersteigt. Wenn Einheiten vertikal
übereinander betestigt werden, achten Sie besonders auf den
oberen Stapelbereich, da dort die Temperatur gewöhnlich am
höchsten ist.
• Befolgen Sie die oben unter “Electrostatic Discharge Protection” angegebenen Si cherheitsmaßnahmen.
• Nehmen Sie keine Platinen aus dem Laufwerk. Wenn eine
Platine defekt ist, muß das gesamte Laufwerk zur Reparatur
eingeschickt werden. Die Herausnahme von Platinen durch
andere Personen als di e für die werkseitige Reparatur zuständigen kann zu einer Beschädigung der Komponenten und
Erlöschen des G arantieanspruchs führen.
• Die vormontierte Kopf- und Festplatteneinheit (HDA) nicht aus
dem Laufwerk nehmen! Falls die HDA beschädigt ist, schicken
Sie das gesamte Laufwerk zur Reparatur ein.
• Die HDA ist ni cht vor Ort reparierbar und darf nicht auseinandergenommen werden! Öffnen der versiegelten HDA durch
andere Personen als di e für die werkseitige Reparatur zuständigen hat eine Beschädigung der Komponenten und
Erlöschen des Garantieanspruchs zur Folge.
6 Hawk 4XL Installation Guide, Rev. A
Als Te ilkomponen te ist dieses La ufwer k für di e Installati on und
den Be trie b in Über eins timm ung m it U L 195 0, E N60 950 , CSA
C22.2 950-M89 und VDE0805 vorgesehen.
Seagate ist ständig bemüht, die Zulassungsfähigkeit von
Seagate- Produkte n im Rahm en der gege nwär tig gelten den
Standards zu gewährleisten. Zu den typisc hen Anwendungen
dieser Festplattenwerke zählen System einbau durch den
Kunden und die K onst rukti on v on Untersy stemen. Si cherhei tsbehörden gewähren ein e bedingt e Zulassung für K om ponenten wi e
das Hawk-Festplattenlaufwerk vorbehaltlich der endgültigen
Zulasssung im Endprodukt. Designer von Untersystemen sind
dafür verantwortlich, die Voraussetzungen für die Einhaltung
sicherheits- oder aufsichtsbehördlicher Vorschriften in ihren
Endprodukten und - falls gesetzlich vorgeschrieben - für die
Zulassung zu schaffen. Eine Grundvoraussetzung zur Einhaltung der Sich erhei tsanfo rderu ng en ist die Be reits tell ung e ine s
Überlastschutzes für die SELV-Versorgungsspannungen des
Laufwerks.
Dieses Gerät ist eine Baugruppe und unterliegt als solche nicht
den Anforderungen der FCC oder ähnlicher nationale r Behörden
für eigenstän dige Geräte. Technische Testerge bnisse zu elektromagnetische Strahlung sind für Designer von Untersystemen auf
Anfrage von der Seagate-Sicherhei tsabteil ung erhältlic h.
Hawk 4XL Installation Guide, Rev. A 7
Regulatory agency compliance
Elec tromagnetic s uscept ibility
As a component assembly, the drive is not required to meet any
susceptibility performance r equirements. It is the responsib il ity of
those integrating the drive wi thin their systems to perform those
tests required and desi gn their system to ensure that equipment
operating in the same sys tem as the dri ve or ext e rnal to the system does not adversely affect the perfor mance of the drive. See
Tables 2, DC power requirement s.
Elec tromagnetic c ompli an c e
Seagate uses an independent laboratory to confirm compliance
to the directives/standard(s) for CE Marking and C-Tick Mark ing.
The drive was tested in a representative system for typical applications. The selected system represents the most popular characteristics for test platforms. The system config urations include:
• 486, Pentium, and PowerPC microprocessors
• 3.5-inch floppy disc drive
• Keyboard
• Monitor/display
•Printer
• External modem
• Mouse
Although the test system with this Seagat e model complies to
the directives/standard(s), we cannot guarantee that all systems
will comply. The computer manufacturer or system integrator
shall confirm EMC compliance and provide CE Marking and CTick Marking for their product.
8 Hawk 4XL Installation Guide, Rev. A
Electromagnetic compliance for the European Union
If this model has the CE Marking it complies with t he European
Union requirements of the Electromagnetic Compatibility Di rective 89/ 336/EEC of 03 May 1989 as amended by Directive 92/31/
EEC of 28 April 1992 and Directive 93/68/EEC of 22 July 1993.
Australian C-Tick
If this model has the C-Tick Marking it complies with the Australia/New Zealand Standard AS/NZS3548 1995 and meets the
Electromagnetic Compatibility (EMC) Framework requirements
of Australia’s Spectrum Management Agency (SMA).
Hawk 4XL Installation Guide, Rev. A 9
Seagate technical support services
If you need assistance install ing your drive, consult your dealer.
Dealers are familiar with their unique system configurations and
can help you with system conflicts and other technical issues. If
you need additio nal assi stance wit h your Seagate
Seagate products, use one of the Seagate technical support services listed below.
SeaFONE® 1-800-SEAGATE
Seagate’s 800 number (1-800-732-4283) allows toll-free access
to automated self-help services, providing answers to commonly
asked questions, troubleshooting tips, and specifications for disc
drives and t ape drives. This service is available 24 hours daily
and requires a touch-tone phone. International callers can reach
this automated self-help service by dialing 408-456-4496.
Online service s
Using a modem, you can obtain troubleshooting tips, free utility
programs, drive specifications and jumper settings for Seagate’s
entire product line. You can also download software for installing
and analyzing your drive.
SeaNET™
You can obtain technical information about Seagate products
over the Int ern et fr om S eagat e’s World Wide Web ho me p age
(http://www.seagate.com)
ftp.seagate.com)
DiscSupport @ Seagate.com
to
Seagate.com
. You can also send E-mail with your questions
.
or Seagate’s ftp server
or
®
drive or other
(ftp://
TapeSupport @
10 Hawk 4XL Installat ion Guide, Rev. A
Seag a te Comp uSer ve fo r um
Online technical support for Seagate products is available on
CompuServe. To access our technical support forum, type
seagate
. This f orum provi des information sim il ar to that found on
go
SeaBOARD. In addition, you can type questions or browse
through previous questions and answers on the forum messages.
SeaBOARD®
SeaBOARD is a computer bulletin board system that contains
information about Seagate disc and tape drive products and is
available 24 hours daily. Set your communications software to
eight data bits, no parity, and one stop bit (8-N-1).
Location Phone number
Austral ia 61-2-9756-235 9
England 44-1628-478011
Fra nce 33 1-48 25 35 95
Germany 49-89-140-9331
Taiwan 886-2-719-6075
Thailand 662-531-8111
USA Disc: 405-936-1600; Tape: 405-936-1630
Hawk 4XL Installation Guide, Rev. A 11
FAX services
SeaFAX®
You can use a touch-tone telephone to access Seagate’s automated FAX system to receive technical support information by
return FAX. This service is available 24 hours daily.
Location Phone number
Austral ia 61-2-9756-517 0
England 44-1628-894084
USA Disc: 405-936-1620; Tape: 405-936-1640
Seagate technical support FAX
You can FAX questions or comments to technical support specialists 24 hours daily. Responses are sent during business
hours.
Location Phone number
Austral ia 61-2-9725-405 2
England 44-1628-890660
Fra nce 33 1-46 04 42 50
Germany 49-89-1430-5100
Hong Kong 852-2368 7173
Japan 81-3-5462-2979
Korea 82-2-556-7294/4251
Singapore 65-488-7528
Taiwan 886-2-715-2923
USA Disc: 405-936-1685; Tape: 405-936-1683
12 Hawk 4XL Installat ion Guide, Rev. A
Direct-support serv ices
Seagate technical support
For one-on-one help , you can talk to a technical support specialist during local business hours. Before cal ling, note your system
configuration and drive model number (ST
Location Phone number
Australi a 61-2-9725-3366 (9:00
England 44-1628-894083 (10:00
2:00
P.M
.
to 5:00
P.M
Fra nce 33 1-41 86 10 86 (9:30
2:00
P.M
.
to 5:00
P.M
Germany Disc: 49-89-140-9332; Tape: 49-89-140-9333
(9:30
A.M
.
to 12:30
P.M
M–F)
Hong Kong 852-2368 9918
Korea 82-2-556-8241
Singapore 65-488-7584 (9: 00
P.M
to 5:00
.
A.M
, M–F)
Taiwan 886-2-514-2237
USA Please dial 1-800-SEAGATE or 408-456-4496
for the specific product telephone number.
(8:00
A.M
.
to 1:15
P.M
Central time, M– F)
SeaTDD™ 405-936-1687
Using a telecommunications device for the deaf (TDD), you can
send questions or comments 24 hours daily and exchange messages with a t echnical support specialist between 8:00
P.M
1:15
. and 2:30 P.M. to 7:00
through Friday.
xxxx
).
A.M
.
to 5:00
A.M
.
, M–F)
A.M
.
.
, M–F)
.
, 2:00
.
to 12:00
.
, 2:30
P.M
.
(Central time) Monday
P.M
.
to 1:00
to 12:30
P.M
.
to 4:00
P.M
P.M
.
to 7:00
.
, M–F)
P.M
P.M
.
, 2:00
.
.
,
,
P.M
P.M
P.M
A.M
.
,
.
.
,
.
to
Hawk 4XL Installation Guide, Rev. A 13
Customer service centers
Seagate direct OEM, Distribution, and Systems Integrator customers should contact their Seagate ser vice representative for
warranty informati on. Other customers should contact their place
of purchase. Seagate offers comprehensive customer support
for all Seaga te drives. These services are available worldwide.
Location Phone number FAX number
Asia Pacific and Austral ia 65-485-3595 65-485-4980
Europe, Middle East,
and Africa 31-2031-67300 31-2065-34320
Japan 81-3-5462-2904 81-3-5462-2979
USA 1-800-468-3472 405-949-6740
Other Americas (Brazil,
Canada, Mexico) 405-949-6706 405-949-6738
Manufac turer’s representatives
Brazil
MA Informatica 55-11-810-7794 55-21-253-6467
Canada
Memofix
Adtech
Mexico
Abicom Seamax
SA DE CV 525-546-6965 525-546-4888
905-660-4936
905-812-8099
1-800-624-9857
905-660-8738
905-812-7807
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