Scientific Atlanta E8000SD User Manual

Explorer® 8000 Home Entertainment Server

User’s Installation Guide

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United States FCC Compliance

This equipment has been tested and found to comply with the applicable limits of Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or TV reception, which can be determined by turning the equipment off and on. The user is encouraged to try to correct the interference by one or more of the following measures:

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

• Consult your cable company or an experienced radio/TV technician for help

Any changes or modifications not expressly approved by Scientific-Atlanta could void the user’s authority to operate the equipment.

Important: The information shown in the FCC Declaration of Conformity paragraph below is a requirement of the FCC and is intended to supply you with information regarding the FCC approval of this device. The phone

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numbers listed are for FCC-related questions only and not intended for questions regarding the connection or operation for this device. Please contact your cable service provider for any questions you may have regarding the operation or installation of this device.

Software and Firmware Use

Scientific-Atlanta, Inc. owns copyrights to the software described in this document and furnishes the software to you under a license agreement. You may only use or copy this software in accordance with the terms of your license agreement.

Scientific-Atlanta, Inc. owns copyrights to the firmware in this equipment. You may only use the firmware in the equipment in which it is provided. Any reproduction or distribution of this firmware, or any portion of it, without the express written consent of Scientific-Atlanta, Inc. is prohibited.

Canada EMI Regulation

This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur le matériel brouilleur du Canada.

Trademarks

Explorer, Scientific-Atlanta, and the Scientific-Atlanta arcs logo are registered trademarks of Scientific-Atlanta, Inc. VCR Commander and “Bringing the Interactive Experience Home” are trademarks of ScientificAtlanta, Inc.

Disclaimer

Scientific-Atlanta, Inc. assumes no responsibility for errors or omissions that may appear in this guide. Scientific-Atlanta reserves the right to change this guide at any time without notice.

FCC Declaration of Conformity

This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: 1) the device may not cause harmful interference, and 2) the device must accept any interference received, including interference that may cause undesired operation.

EXPLORER

Home Entertainment Server models:

Models E8000SD

Manufactured by: Scientific-Atlanta, Inc.;

5030 Sugarloaf Parkway;

Lawrenceville, Georgia 30042, USA

Telephone 770-236-1077

United States: Scientific-Atlanta, Inc., 5030 Sugarloaf Parkway, Box 465447, Lawrenceville, GA 30042

IMPORTANT RULES FOR SAFE OPERATION

Note to the Installer

Note to CATV System Installer (USA/Canada Only)

This reminder is provided to call the CATV system installer’s attention to Article 820-40 of the NEC (Section 54, Part I of the Canadian Electrical Code), that provides guidelines for proper grounding and, in particular, specifies that the CATV cable ground shall be connected to the grounding system of the building, as close to the point of cable entry as practical.

This symbol is intended to alert you that uninsulated voltage within this product may have sufficient magnitude to cause electric shock. Therefore, it is dangerous to make any kind of contact with any inside part of this product.

CAUTION: To reduce the risk of electric shock, do not remove cover (or back). No user-serviceable parts inside. Refer servicing to qualified service personnel.

TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.

This symbol is intended to alert you of the presence of important operating and maintenance (servicing) instructions in the literature accompanying this product.

Read and Retain These Instructions

• Read all of the instructions before you operate this equipment. Give particular attention to all safety precautions. Retain the instructions for future reference.

• Comply with all warning and

• Comply with all instructions

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

AVIS

WARNING

caution statements in the instructions. Observe all warning and caution symbols that are affixed to this equipment.

that accompany this equipment.

Placement

Place this equipment in a location that is close enough to an electrical outlet and where the power cord is easily accessible to be disconnected from the wall outlet or from the rear panel of the Entertainment Server. Place this equipment on a stable surface. The surface must support the size and weight of this equipment.

WARNING:

Avoid personal injury and damage to this equipment. An unstable surface may cause this equipment to fall.

This equipment has openings for ventilation that protect it from overheating. To ensure the reliability of this equipment, do not obstruct the openings.

• Do not place other equipment, lamps, books, or any other object on the top of this equipment.

• Do not place this equipment in any of the following locations:

- On a bed, sofa, rug, or similar surface

- Over a radiator or a heat register

- In an enclosure, such as a bookcase or equipment rack, unless the installation provides proper ventilation

Cleaning the EquipmentVentilation

Before cleaning this equipment, unplug it from the electrical outlet. Use a damp cloth to clean this equipment. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning device (dust remover) to clean this equipment.

Object and Liquid Entry

Never push objects of any kind into this product through openings as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Do not expose this equipment to liquid or moisture. Do not place this equipment on a wet surface. Do not spill liquids on or near this equipment.

Accessories

Do not use accessories with this equipment unless recommended by your cable service provider.

Overloading

Do not overload electrical outlets, extension cords, or integral convenience receptacles, as this can result in a risk of fire or electric shock. For equipment that requires battery power or other sources to operate, refer to the operating instructions for that equipment.

Lightning and Power Surges

Ground (earth) your cable system to provide some protection against voltage surges and built-up static charges. Plug your equipment into a surge protector in order to reduce the risk of damage from lightning strikes and power surges. If you have questions, call your cable service provider.

Power Cord Protection

Arrange all power cords so that people cannot walk on the cords, place objects on the cords, or place objects against the cords, which can damage the cords. Give particular attention to the cords at the point at which the cord connects to the plug, at electrical outlets, and at the places where the cords exit the equipment.

Power Sources

A label on this equipment indicates the correct power source for this equipment. Operate this equipment only from an electrical outlet that has the voltage and frequency that the label indicates.

If you are unsure of the type of power supply to your residence, consult your cable service provider or your local power company.

Grounding

This equipment has a two-prong plug. Properly ground (earth) this equipment by inserting the plug into a grounded electrical, two-socket outlet. If this plug is polarized, it has one wide prong and one narrow prong. This plug fits only one way.

CAUTION:

To prevent electric shock, match wide blade of plug to the wide slot, and then fully insert.

If you are unable to insert this plug fully into the outlet, contact an electrician to replace your obsolete outlet.

Servicing

Do not open the cover of this equipment. If you open the cover, your warranty will be void. Refer all servicing to qualified personnel only. Contact your cable service provider for instructions.

Damage that Requires Service

For damage that requires service, unplug this equipment from the electrical outlet. Contact your cable service provider when any of the following conditions occur:

• There is damage to the power cord or plug

• Liquid enters the equipment

• A heavy object falls on the equipment

• There is exposure to rain or water

• Operation is not normal (the instructions in this guide describe the proper operation)

• If you drop this equipment, or damage the cabinet of this equipment

• If this equipment exhibits a distinct change in performance

Upon completion of any service or repairs to this equipment, the service technician will perform safety checks to determine that the equipment is in proper operating condition.

Getting Started

Congratulations for adding the Explorer® 8000 Home Entertainment Server to your television viewing experience!

The Explorer 8000 Home Entertainment Server is equipped with the following Digital Video Recorder (DVR) and picture-in-picture (PIP) features:

• A DVR feature to record a TV program while you view a different program or to record two programs simultaneously

• A PIP feature to simultaneously view another program even if your TV does not have PIP capability

Use the instructions in this guide to install the Entertainment Server, to become familiar with the keys on the front panel of the Entertainment Server, and to access your cable services. Then, begin enjoying the features of the Entertainment Server.

Explorer eClub

To obtain additional information about the Entertainment Server, Scientific-Atlanta invites you to join the Explorer eClub. This online club provides news and “what’s up” information about the Entertainment Server and offers you a chance to win premium items.

To join the Explorer eClub, you must know the serial number of your Entertainment Server. The serial number is on a bar code on the back of the Entertainment Server and looks similar to this example:

The serial number begins with SA and is located in the lower left corner of the bar code. Write the serial number here: _______________ .

You can access the Explorer eClub on the Internet at the following Web address:

www.scientificatlanta.com/explorerclub

Before Installing the Entertainment Server

• Read the IMPORTANT RULES FOR SAFE OPERATION section of this guide.

• Locate the serial number, which is on a bar code on the back panel of the Entertainment Server. You will need this serial number to join the Explorer eClub. Also, your cable service provider may need to know this serial number to provide technical assistance.

• If you plug the Entertainment Server into an outlet that is controlled by a wall switch, keep the switch in the ON position. The on-screen guide is updated nightly. If the wall switch is in the OFF position, your Entertainment Server will not receive the latest programming updates.

• Keep the top of the Entertainment Server free of all objects and electronic devices, including your TV.

• It is recommended that you use a surge protector with your cable equipment and electronic devices.

Entertainment Ser ver Front Panel

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1 Power Provides power to the Explorer 8000. The light to the right of the

Power key illuminates when the power is on.

2 Message Indicator Indicates a message is waiting for you from your cable service provider.

The indicator is either blinking or illuminated. To access the message, press the Info key

3 LED Display Displays the selected channel number or time of day

4 IR Sensor Receives the infrared signal from the remote

5 Recording Indicator Indicates the DVR feature is active when illuminated

6 VOL+ and VOL- Increases and decreases volume

7 Select Accesses your on-screen selection

8 USB Connects to external equipment, such as a keyboard or similar equipment.

(Universal Serial Bus) This connector is reserved for future use and may not be available on all

Explorer 8000 models.*

9 CH+ and CH- Scrolls up and down through the channels

10 Guide Accesses on-screen services, such as the on-screen guide,

video-on-demand, or pay-per-view

11 Info Displays a description of the selected program; available from the

on-screen guide and while viewing a program

12 Smart card slot Allows smart card access. (Contact your cable service provide for more

information.)

13 Exit Exits menus, on-screen guide, and program information

14 List Accesses list of recorded programs displayed on the TV screen

Installing the Entertainment Server

Connect the Entertainment Server to a Stereo TV and Stereo VCR

WARNING: Electric shock hazard! Unplug all electronic devices before connecting or disconnecting any device cables.

1. Unplug all electronic devices before connecting the Entertainment Server.

2. Connect the Entertainment Server to the stereo TV as shown in the diagram.

3. Connect the Entertainment Server to the coaxial cable coming from the wall.

4. Plug the Entertainment Server and the TV into an AC power source.

Important: Do not press the Power key on the Entertainment Server yet.

5. Turn on the power to your TV, and set the input channel assigned by your cable service provider.

6. Wait for the time to display on the LED display. Important: It takes 2 to 3 minutes for the Enter-

tainment Server to be updated with the latest programming and service information. When the front panel displays the time, the update is complete.

7. Press the Power key on the Entertainment Server.

S-VIDEO

1394 1394

VIDEO

DIGITAL

OUT

AUDIO OUT

CABLE/

ANTENNA

INOUT

CATV CONVERTER MADE IN MEXICO

LEFT

AUDIO

RIGHT

ETHERNET

INOUT

USB

TV VCR

CABLE

OUT

INPUT (AUX)

OUT 2 (VCR)

OUT 1

(TV)

VIDEO

AUDIO

Entertainment Server Back Panel

CABLE

OUT

CATV CONVERTER MADE IN MEXICO

ETHERNET

INPUT (AUX)

S-VIDEO

USB

1394 1394

OUT

DIGITAL

AUDIO OUT

VIDEO

AUDIO

24 10931

OUT 2 (VCR)

OUT 1

(TV)

0003B4287797

SABDQXTL N0006246618

5 6 7 8

CABLE

THIS DEVICE IS INTENDED TO BE ATTACHED TO A RECEIVER THAT IS NOT USED TO RECEIVE OVER-THE-AIR BROADCAST SIGNALS. CONNECTION OF THIS DEVICE IN ANY OTHER FASHION MAY CAUSE HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS AND IS IN VIOLATION OF THE FCC RULES, PART 15.

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1211

1 1394 Connects to optional 1394-equipped (fire wire) devices.

This connector is reserved for future use and may not be available on all Explorer 8000 models.*

S-Video Out Connects to S-Video input of TV or VCR (standard definition)

3 IR Port Connects to optional VCR Commander service

4 Digital Audio Out Connects to external digital input surround-sound receiver

5 TV Out Connects to video and left/right (L/R) audio inputs of a TV

(standard definition). The video outlet is also referred to as COMPOSITE video

6 VCR Out Connects to video and left/right (L/R) audio inputs of a VCR

7 Cable Out Connects to cable input of TV or VCR (standard definition)

8 Auxiliary Input Connects to video and left/right (L/R) audio output of external

device

9 Serial Number Located in the lower left corner of the bar code. Your cable service

provider may ask for this number if your system requires troubleshooting in the future. You must know the serial number to join the Explorer eClub

10 Cable In Connects to cable signal from cable service provider

11 AC Switched Outlet Connects the AC power cord from another device, such as a TV

12 AC Power Input Connects the Entertainment Server to an AC electrical outlet

* Contact your cable service provider for more information.

Stereo Sound

To listen to stereo sound, you must do one of the following:

• Connect stereo audio cables from the AUDIO OUT LEFT and RIGHT connectors on the Entertainment Server to the AUDIO IN LEFT and RIGHT connectors on your stereo TV.

• Connect an RCA cable (not shown) from the DIGITAL AUDIO OUT on your Entertainment Server to the DIGITAL AUDIO IN on your stereo receiver.

In addition, you may also connect an S-video

CABLE

Cable Input

CAUTION

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120 VAC 60HZ 5A

120 VAC 60HZ 80W

cable from the S-VIDEO OUT connector on the Entertainment Server to the S-VIDEO connector on the stereo TV or VCR. (This connection is not

LEFT

AUDIO

RIGHT

VIDEO 1

INOUT

ANTENNA

OUT TO

IN FROM

shown.) However, the S-video connection does not supply audio. You must also use audio cables with the S-video cable.

Different TV Connectors

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If your TV has different connectors from the ones shown here, or if you are connecting the Entertainment Server to additional devices, access our Web site for connection information at the following address:

www.scientificatlanta.com

120 VAC 60HZ 5A

120 VAC 60HZ 80W

T10490

Accessing Programs

Access cable services and programs by pressing the following keys on the front panel of the Entertainment Server or on the remote control. (Refer to your remote control user’s guide for programming instructions.)

• Guide — Access the on-screen guide. The on-screen guide displays schedules of TV programs and other services available from your cable service provider, such as video-on-demand and pay-per-view programs.

• Arrows — Highlight a program in the schedule.

• Info — Display the description of a specific program (either from the on-screen guide or while viewing a program).

• Select — View a specific program in the guide.

For more information, read the user’s guides that your cable service provider included with the Entertainment Server installation package. These guides provide operating instructions for the on-screen guide, your remote control, and the VCR Commander™ service (if available).

If your Entertainment Server does not perform as expected, check the following conditions:

• Verify that the power to your TV is turned on.

• Verify that the smart card is inserted in the front slot of your Entertainment Server (if required by your cable service provider).

• If plugged into a wall switch, verify the switch is in the ON position.

• Verify that all cables are properly connected.

• Verify that your TV is tuned to the proper output channel (3 or 4).

• Verify that the Entertainment Server power light is on.

If the Entertainment Server does not perform as expected after checking the power, the cables, and the output channel, check the following conditions:

No picture

• If your system includes a VCR and/or stereo system, verify that you have properly connected them to the Entertainment Server.

No color

• Verify that the current TV program is broadcast in color.

• Adjust the TV color controls.

No sound

• If your setup includes a VCR and/or stereo, verify that you have properly connected them to the Entertainment Server.

• Verify that the volume is turned up.

• Verify that the mute function is not engaged.

The channel number on the LED flashes.

Press Info on the remote control or the front panel of the Entertainment Server. You may have pressed the Power key before the Entertainment Server received all of the latest programming updates.

The TV screen displays a message indicating that the Entertainment Server is automatically updating its software.

Wait for the time to display on the LED before continuing with the installation process. When the front panel displays the time, the update is complete.

Note: If you need further assistance, contact your cable service provider.