Scientific Atlanta DPX110 User Manual 2

Webstar Cable Modem

Model DPX110 Cable Modem

IMPORTANT RULES FOR SAFE OPERATION

Note to the Installer

Note to CATV System Installer

This reminder is provided to call the CATV
system installer’s attention to Article 820-40
of the NEC (Section 54, Part I of the Canadian
Electrical Code), that provides guidelines for
proper grounding and, in particular,
specifies that the CATV cable ground shall
be connected to the grounding system of
the building, as close to the point of cable
entry as practical.

This symbol is intended to alert you that
uninsulated voltage within this product may
have sufficient magnitude to cause electric shock.
Therefore, it is dangerous to make any kind of
contact with any inside part of this product.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

AVIS

CAUTION: To reduce the risk of electric
shock, do not remove cover (or back).
No user-serviceable parts inside. Refer
servicing to qualified service personnel.

TO PREVENT FIRE OR ELECTRIC SHOCK,
DO NOT EXPOSE THIS UNIT TO RAIN OR
MOISTURE.

This symbol is intended to alert you of the
presence of important operating and
maintenance (servicing) instructions in the
literature accompanying this product.

WARNING

Read and Retain These
Instructions

• Read all of the instructions
before you operate this
equipment. Give particular
attention to all safety
precautions. Retain the
instructions for future
reference.

• Comply with all warning
and caution statements in
the instructions. Observe all
warning and caution
symbols that are affixed to
this equipment.

• Comply with all
instructions that accompany
this equipment.

2

IMPORTANT RULES FOR SAFE OPERATION, continued

Cleaning the Equipment

Before cleaning this equipment, unplug it from the
electrical outlet. Use a damp cloth to clean this
equipment. Do not use a liquid cleaner or an aerosol
cleaner. Do not use a magnetic/static cleaning device
(dust remover) to clean this equipment.

Placement

Place this equipment in a location that is close enough
to an electrical outlet to accommodate the length of the
power cord. Place this equipment on a stable surface.
The surface must support the size and weight of this
equipment. Place this equipment either horizontally or
vertically.

WARNING:

Avoid personal injury and damage to this
equipment. An unstable surface may cause
this equipment to fall.

Accessories

Do not use accessories with this equipment unless
recommended by your cable service provider.

Ventilation

This equipment has openings for ventilation that protect
it from overheating. To ensure the reliability of this
equipment, do not obstruct the openings.

• Do not place other equipment, lamps, books, or any
other object on the top of or beside this equipment.

• Do not place this equipment in any of the locations
that follow:

- On a bed, sofa, rug, or similar surface

- Over a radiator or a heat register

- In an enclosure, such as a bookcase or equipment

rack, unless the installation provides proper
ventilation

WARNING:

Avoid electric shock and fire hazard. Never
push objects through the openings in this
equipment. Objects can touch dangerous
voltage points or cause electrical shorts that
can result in electric shock or fire.

3

IMPORTANT RULES FOR SAFE OPERATION, continued

Liquid or Moisture

Do not expose this equipment to liquid or moisture. Do
not place this equipment on a wet surface. Do not spill
liquids on or near this equipment.

Lightning and Power Surges

Plug your equipment into a surge protector in order to
reduce the risk of damage from lightning strikes and
power surges. If you are unsure of the type of surge
protector to use, contact your local cable service
provider.

Servicing

Do not open the cover of this equipment. If you open the
cover, your warranty will be void. Refer all servicing to
qualified personnel only. Contact your cable company
for instructions.

Power Cord Protection

Arrange all power cords so that people cannot walk on
the cords, place objects on the cords, or place objects
against the cords, which can damage the cords. Pay
particular attention to cords that are at plugs, at
electrical outlets, and at the places where the cords exit
the equipment.

4

Power Sources

A label on the AC power adapter which is supplied
with this equipment, indicates the correct power source
for this equipment. Operate this equipment only from
an electrical outlet that has the voltage and frequency
that the label indicates.

If you are unsure of the type of power supply to your
residence, consult Scientific-Atlanta, Inc., or your local
power company.

WARNING:

Avoid electric shock and fire hazard. Do not
overload electrical outlets and extension cords.
For equipment that requires battery power or
other sources to operate, refer to the operating
instructions for that equipment.

Grounding

This equipment has a three-prong plug. Properly
ground (earth) this equipment by inserting the plug into
a grounded electrical, three-socket outlet.

If you are unable to insert this plug fully into the outlet,
contact an electrician to replace your obsolete outlet.

IMPORTANT RULES FOR SAFE OPERATION, continued

Checklist

Damage that Requires Service

For damage that requires service, unplug this equipment
from the electrical outlet. Contact qualified service
personnel when any of the following occurs:

• There is damage to the power cord or plug

• Liquid enters the equipment

• A heavy object falls on the equipment

• There is exposure to rain or water

• Operation is not normal (the instructions describe the
proper operation)

• If you drop this equipment, or damage the cabinet of
this equipment

• If this equipment exhibits a distinct change in
performance

Upon completion of any service or repairs to this
equipment (cable modem), ask the service technician to
perform safety checks to determine that the equipment
is in proper operating condition.

Equipment Checklist

Before you install your cable modem, check the
items in the carton. The carton should contain

the following items:

• One WebSTAR™ Cable Modem

• One twisted pair Ethernet cable

(CAT5/RJ-45)

• One USB cable

• One Power Adapter with power cord

• One Vertical Modem Stand (attached to the
modem)

• One diskette containing the USB drivers
Note: You will need an optional cable

signal splitter and additional standard RF
coaxial cable if you want to connect a VCR,
a Digital Home Communications Terminal
(DHCT) or a set-top converter, or a TV to
the same cable connection as your cable
modem.

5

Overview

Contents

Overview................................................................... 6

Getting Started ........................................................ 7

System Requirements............................................. 8

WebSTAR Cable Modem Front Panel ................. 9

WebSTAR Cable Modem Back Panel ................ 10

Connection Diagram ............................................. 11

Configuring TCP/IP.............................................. 12

Installing the USB Drivers ................................... 15

Troubleshooting .................................................... 16

Tips for Improved Performance ......................... 18

Notices ..................................................................... 19

United States FCC Compliance ............ Back cover

WebSTAR Cable Modem Features

Welcome to the world of high-speed Internet access.
Your new WebSTAR Model DPX 110 Cable Modem
offers the following outstanding features:

• Two-way, high-speed data rates much
faster than 56K analog modems, ISDN, or DSL

• Plug and Play operation for easy setup
and installation

• 10BaseT Ethernet or USB connection

• Clear LED display

• Vertical or horizontal placement

• Data Over Cable System Interface
Specifications (DOCSIS) compliance ensures
interoperability with most cable service
providers

• Cable modem software can be upgraded
automatically by your cable service provider

6