IMPORTANT RULES FOR SAFE OPERATION......................................................................................................................................... 4
AVAILABLE TERMINALS ........................................................................................................................................................................ 5
REMOTE CONTROL ............................................................................................................................................................................... 8
CONNECTION NO. 1: CONNECTSYOUR TERMINAL (HD OR HD PVR) TOAN HD TV.............................................................................. 10
CONNECTION NO. 2: CONNECTSYOUR TERMINAL (HD OR HD PVR) TOAN HD TV AND A DVD READER/RECORDER............................ 11
CONNECTION NO. 3: CONNECTSYOUR TERMINAL (HD OR HD PVR) TOA SURVEILLANCE CAMERA.................................................... 12
ILLICO ON DEMAND ........................................................................................................................................................................... 13
ORDERING A MOVIE OR A SHOW....................................................................................................................................................... 13
TO RESUME WATCHING..................................................................................................................................................................... 13
ACTIVATING PARENTAL CONTROL ..................................................................................................................................................... 13
INTERACTIVE PROGRAM GUIDE ....................................................................................................................................................... 14
PARENTAL CONTROL .......................................................................................................................................................................... 16
TO BLOCK VIEWINGTIMES................................................................................................................................................................. 16
TO BLOCK CHANNELS........................................................................................................................................................................ 16
TO BLOCK TYPES OF PROGRAMS ....................................................................................................................................................... 16
ACTIVATING PARENTAL CONTROL ..................................................................................................................................................... 16
ADJUSTING THE VOLUME................................................................................................................................................................... 17
AUDIO SIGNAL EMITTED BY YOURTERMINAL
SETTING LEVELS FOR BETTER SOUND QUALITY
PARENTAL CONTROL ......................................................................................................................................................................... 18
PERSONAL VIDEO RECORDER............................................................................................................................................................ 19
LIVE TV CONTROL: HOW TO CONTROL A LIVE PROGRAM THAT YOUARE WATCHING
HOW TO RECORD AND STORE A PROGRAM ....................................................................................................................................... 21
SAVE TIME ......................................................................................................................................................................................... 24
HOW TO DELETE A RECORDED PROGRAM OR A SCHEDULED RECORDING ......................................................................................... 25
PICTURE-IN-PICTURE (PIP) – HOW TO WATCH TWO PROGRAMS AT ONCE ......................................................................................... 25
REMOTE CONTROL ............................................................................................................................................................................ 28
SOUND AND IMAGE .......................................................................................................................................................................... 29
SURVEILLANCE CAMERA .................................................................................................................................................................. 29
FRONT PANEL DISPLAY ...................................................................................................................................................................... 30
PAY-PER-VIEW AND PIN ..................................................................................................................................................................... 30
LIST OF CODES .................................................................................................................................................................................... 31
CUSTOMER SERVICE ........................................................................................................................................................................... 34
SETTING UP YOUR HD TERMINAL WITH THE SETUP WIZARD............................................................................................................... 40
Carefully read through these rules for safe operation before hooking up the terminal.
PLACEMENT AND VENTILATION
The unit has openings for ventilation that protect it from overheating.
• Avoid obstructing these openings, and do not place other equipment, including televisions, lamps, books or any other object, on
the unit. Do not place it in an enclosure such as a bookcase or equipment rack, unless the installation provides proper ventilation.
• Do not place the unit on a bed, sofa, rug or similar surface, or over a radiator or heat register.
• Place the unit on a stable surface able to support its size and weight.
ACCESSORIES AND CLEANING
Do not use accessories with this equipment unless recommended by your cable service provider. Do not open the cover of the unit.
Unplug the unit and clean it with a damp cloth. Do not use a liquid or aerosol cleaner, or a magnetic/static cleaning device.
OBJECT AND LIQUID ENTRY
Do not expose the unit to moisture, or spill liquids on or near it. Do not place the unit on a wet surface. Never push objects of any kind
into the unit’s openings, as they may touch dangerous voltage points or cause short-circuits that could result in a fire or electric shock.
POWER SOURCES
A label on the unit indicates the correct power source for this equipment. Operate the unit only from an electrical outlet that has
the voltage and frequency indicated on the label. Do not overload electrical outlets or extension cords, as this can result in a risk
of fire or electric shock.
POWER CORD PROTECTION
Arrange all power cords so that people cannot walk on the cords or place objects on or against the cords, as this may damage them.
Pay particular attention to cords that are at plugs, at electrical outlets, connected to accessories, and at the places where the cords
exit the unit.
GROUNDING
The terminal has a two-prong plug. Properly ground the unit by inserting the plug into a grounded electrical, two-socket outlet.
If the plug is polarized, it has one wide prong and one narrow prong. This plug fits only one way.
Caution! To prevent electric shock, match wide blade of plug to wide slot, then fully insert. If you are unable to insert this plug fully
into the outlet, contact an electrician to replace your obsolete outlet.
SERVICING
The terminal has a standard warranty of three years. Opening the case will void your warranty. Refer all servicing to a qualified
Vidéotron technician. Contact your cable service provider for instructions. Service should be referred to a Vidéotron technician when any
of the following occurs:
• There is damage to the power cord or plug.
• Liquid enters the unit, or there is exposure to rain or water.
• A heavy object falls on the unit, or you drop the unit or damage the cabinet.
• Operation is not normal (the instructions in this guide describe the proper operation).
• The unit exhibits a distinct change in performance.
Extended Warranty
For greater peace of mind, Vidéotron offers you the possibility of extending the warranty for an additional two years. Customers
who want this extended warranty must apply for it within 30 days of the service activation date. The unit purchased will then
be covered for a total of five years following the activation date.
4
THE TERMINALS OFFER THE SAME
HIGH-PERFORMANCE CAPABILITIES,
INCLUDING:
• an exceptional HD image that supports resolutions of up
to 1080i and is able to support a resolution of 1080p,
• Dolby Digital™ 5.1 surround sound adapted for home
theatre systems,
• a complete Interactive Program Guide providing an
overview of the programming for the next days,
• the ability to block access to specific times, channels or
TV programs with the Parental Control feature,
• access to interactive TV, as well as a multitude of
advanced features and services,
• access to Video On Demand, where available.
AVAILABLE
ILLICOTERMINALS
TERMINALS
AVAILABLE
5
MCARDSN: PXCPRPSLV
MCARDMAC: 00 1BD73E17D9
MULTI-STREAM CABLECARD
THISDEVICE IS INTENDED TO BE ATTACHED TO A RECEIVER THAT
ISNOT USED TO RECEIVE OVER-THE-AIR-BROADCAST SIGNALS.
CONNECTIONOF THIS DEVICE IN ANY OTHER FASHION MAY CAUSE
HARMFUL INTERFERENCETO RADIO COMMUNICATIONS AND IS IN
VIOLATIONOF THE FCC RULES, PART 15.
120V~
60Hz 50W
120 V ~
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AVAILABLE
ILLICOTERMINALS
TERMINALS
HD TERMINAL 4642
1VOL +, VOL - Increases and decreases the volume
2CH+, CH -Scrolls up and down through the channels
3SelectConfirms your selection
4DisplayDisplays the current channel number and time of day.The display shows the following:
• Record () • Auto• 1080i / 1080P• MoCA Link ( )
• Power ( )• Message () • 720i / 720P
• 5.1• HDTV• 480i / 480P
5GuideDisplays the Interactive Program Guide
6InfoDisplays a description of the selected program. This button is available from the
7ExitExits the menus, the on-screen guide, and program information
8SettingsProvides access to the Settings menu
9IR SensorReceives the infrared signal from the remote control
10 USB PortConnects to the external USB equipment (reserved for future use)
11 PowerTurns the set-top box on and off
6
on-screen guide and while viewing a program
AVAILABLE
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SIGNALS.CONNECTION OF THIS DEVICE
INANY OTHER FASHION MAY CAUSE
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ILLICOTERMINALS
TERMINALS
AVAILABLE
HD PERSONAL VIDEO RECORDER 8642
1PowerTurns the set-top box on and off
2VOL +, VOL - Decreases and increases the volume
3USB 2.0Connects to the external USB equipment approved by your service provider
(reserved for future use).
4CH+, CH -Scrolls up and down through the channels
5SelectConfirms your selection
6IR SensorReceives the infrared signal from the remote control
7GuideDisplays the Interactive Program Guide
8InfoDisplays a description of the selected program. This button is available from the
on-screen menu and while viewing a program
9ExitExit the menus, the on-screen menu, and program information
10 ListDisplays the recorded list
11 DisplayDisplays the current channel number and time of day. The display shows the following:
• Power ( )• MoCA Link ( )• 1080i / 1080P• 5.1
• Message () • HDTV• 720i / 720P
• Record ()• Auto• 480i / 480P
12 Smart CardAllows smart card access (reserved for future use)
7
REMOTECONTROLS
REMOTE CONTROL
REMOTE CONTROL RT-U63P-15
For best results, we recommend reading the next page to correctly program
your remote control in conjunction with your TV set.
The remote control requires two AA alkaline batteries. A diagram inside the compartment of the
remote control indicates proper battery placement. Replace as needed, when the indicator light becomes
dim or no longer illuminates.
8
PROGRAMMING THE RT-U63P-15 REMOTE CONTROL
REMOTE CONTROL
REMOTECONTROLS
Formore information, see the
QUICK PROGRAMMING
This method allows you to program the remote control without using codes. Instead, the remote control automatically
searches for the correct code that operates your device.
When using this method, there are several important points to remember:
• The order in which you program your electronic devices is not important.
• There may be several codes that turn your electronic devices on/off (or perform other functions). Once you lock in a
code, be sure to check the available functions for that device (e.g. TV (Vol +/-, Mute), TV Input (Video Source
button), VCR (Play, Stop, etc.), DVD (Play, Stop,etc.), AUDIO (Vol +/-, Mute)) to see if they are operating.
• While the remote is searching for the correct setup code(s) for your electronic devices, it is possible that other
(previously programmed) devices may turn on/off. If this occurs, continue pressing the CH + or CH - buttons until
you find the correct code for the device you are programming.
• It may take several minutes for the remote to find the correct code that turns your device off (or performs another
selected function). During this time, the POWER/MODE buttons will light up in fast rotation (i.e. CBL > TV >
VIDEO > AUDIO ).
PROGRAMMING YOUR REMOTE CONTROL USING THE CH + OR CH - BUTTONS
1. Turn on all the electronic devices (TV, VCR, DVD,AUDIO) you want to program the remote to operate.
2. Press SELECT then MUTE together until the CBL/TV/VCR/AUDIO buttons light up in a slow rotation.
3. Press and hold the CH + button until one device turns off. While you are pressing the CH + button, the
CBL/TV/VCR/AUDIO buttons will light up in fast rotation. As soon as one device turns off, release the CH + button.
4. Press MUTE. If the device that turned off:
a. Turns back on, press SELECT to lock in this code. The CBL/TV/VCR/AUDIO buttons will blink 3 times
and go out.
b. Does not turn back on, press CH - repeatedly until that device turns back on. Each time you press the
CH - button, the CBL/TV/VCR/AUDIO buttons will light up once in a reverse fast rotation.
5. Once you have found a code that turns the device on/off, press SELECT to lock in this code. The CBL/TV/VCR/AUDIO
buttons will blink 3 times and go out.
6. Repeat steps 2 to 5 above for each of the remaining electronic devices you wish to program the remote to operate.
Programmingandoperatinginstructions
manual that camewith your terminal.
9
CONNECTIONS
HD TERMINAL
or HD PVR
HD TV
Wall-mounted
c
ableoutlet
CONNECTIONS
CONNECTION NO. 1: CONNECTS YOUR TERMINAL (HD OR HD PVR) TO AN HD TV
THIS CONNECTION WILL ALLOW YOU TO:
A. Watch the channel or service of your choice (in HD, when available),
B. Record programs on the hard drive while they are playing, allowing the use of the Live TV
control functions (in HD, when available),
C. Watch a program previously recorded on the hard drive (in HD, when available),
D. Record a show from one channel on the hard drive while watching another channel
(in HD, when available),
E. Record two shows from two different channels on the hard drive while watching a third previously
recorded program (in HD, when available),
F. Program your PVR to record one program or two programs simultaneously while you're away
(in HD, when available).
Notes:
• The best possible connection with the cables supplied is illustrated by the solid lines. The dotted lines
represent viable options.
• Although the rear of the terminal depends on the model (sockets in different positions), the connection
is done in the same way.
• You should turn the terminal volume all the way up and adjust the volume on the TV to your taste.
For explanations, see the “Volume adjustment” section on page 17.
10
CONNECTIONS
CONNECTIONS
CONNECTION NO. 2: CONNECTS YOUR TERMINAL (HD OR HD PVR) TO AN HD TV AND
A DVD READER/RECORDER
THIS CONNECTION WILL ALLOW YOU TO:
A. Watch the channel or service of your choice (in HD, when available),
B. Record programs on the hard drive while they are playing, allowing the use of the Live TV
control functions (in HD, when available),
C. Watch a program previously recorded on the hard drive (in HD, when available),
D. Record a show from one channel on the hard drive while watching another channel (in HD, when available),
E. Record two different shows from two different channels on the hard drive while watching a third
previously recorded channel (in HD, when available),
F. Program your PVR to record one program or two programs simultaneously while you're away
(in HD, when available),
G. Transfer the contents of your hard drive onto a DVD for archiving,
H. View the contents of a DVD.
Notes:
• The best possible connection with the cables supplied is illustrated by the solid lines. The dotted lines
represent viable options.
• Although the rear of the terminal depends on the model (sockets in different positions), the connection is
done in the same way.
• You should turn the terminal volume all the way up and adjust the volume on the TV to your taste.
For explanations, see the “Volume adjustment” section on page 17.
11
CONNECTIONS
W
all-mounted
cable outlet
HD TERMINAL OR HD PVR
CONNECTION NO. 3: CONNECTS YOUR TERMINAL (HD OR HD PVR) TO A
SURVEILLANCE CAMERA
ALL OF THE TERMINALS ALLOW VIEWING OF IMAGES TRANSMITTED BY YOUR BUILDING'S
SURVEILLANCE CAMERAS.
•
On any terminal simply tune your receiver to channel 950.
•
You will need to add a splitter and connect it as follows (see diagram below).
THIS CONNECTION WILL ALLOW YOU TO:
•
Watch the channel or service of your choice
•
Watch the images transmitted by the surveillance camera
Notes:
• The best possible connection with the cables supplied is illustrated by the solid lines. The dotted lines
represent viable options.
• Although the rear of the terminal depends on the model (sockets in different positions), the connection
is done in the same way.
• You should turn the terminal volume all the way up and adjust the volume on the TV to your taste.
For explanations, see the “Volume adjustment” section on page 17.
12
TITREPRINCIPAL
ILLICO ON DEMAND
illico On Demand is your first source for movies, shows, popular TV series, comedy shows and more. illico On Demand offers
you the greatest selection of bilingual content, available whenever you want it.You will find:
• Over 6,000 regularly updated titles, including more than 2,000 free titles
• The most recent box-office hits
• The latest movies, as soon as they are released on DVD
The features available while watching a movie or aTV show on illico On Demand are the same as on your DVD reader.
1. Pause4. Stop
2. Play5. Fast-forward
3. Rewind
ORDERING A MOVIE OR A TV SHOW
1. Pressor tune in to channel 900.
2. Choose a category or a subcategory and a title and press SELECT after each choice.
3. Press SELECT to order the movie, enter your PIN and press SELECT. The default PIN is 0000.
4. Press PLAY to confirm the order and start the movie. To cancel the order at this point, press C.
900
Once past this step, the movie rental cannot be cancelled.
TO RESUME VIEWING
1. In the illico On Demand menu, on channel 900, select Resume Viewing and press SELECT.
2. Choose the title and press SELECT; the movie will start where you left off.
3. To watch the movie from the beginning, press REWIND.
4. To exit illico on Demand, press EXIT.
The time indicated next to a title shows the time remaining on your rental. You may also resume viewing the film
or TV show you've paused on illicoweb.tv (if you have Videotron's Internet service) or on illico mobile (if you have
a 3G mobile phone from Videotron).
ACTIVATING PARENTAL CONTROL
TO BLOCK OUT MOVIES BASED ON THEIR TYPE
1. Press SETTINGS twice.
2. Select BLOCK: RATING and press SELECT.
3. Enter your parental PIN (the default PIN is 0000) and follow the instructions on the screen.
4. You can block one or more type of movie ratings to avoid unpleasant surprises.
13
13
INTERACTIVE
PROGRAM GUIDE
Press the GUIDE button and the Interactive Program Guide (IPG) displays the list of upcoming programs for the
next days. These programs can be sorted by channel, theme or title.
Current channel
Title and broadcast
time of selected program
Browse by channel,
theme, title
Browsing instructions
FOR INFORMATION ON THE PROGRAM
1. When the guide is on-screen, use the arrows
() to select the desired program.
2. Press the INFO button for more information.
HOW TO BROWSE BY THEME
1. When the guide is on-screen, press, choose Theme, then press SELECT.
2. Press thearrow, choose a theme and press SELECT.
3. Use theandarrows to move through the titles.
Current program
Program titles and
upcoming schedule
Displayed
schedule date
HOW TO BROWSE BY CHANNEL
1. Press GUIDE; the program you are watching is highlighted.
2. Use theandarrows to move through the channels, and theandarrows to move through the time slots.
1414
INTERACTIVE
PROGRAM GUIDE
HOW TO BROWSE BY TITLE
1. When the guide is on-screen, press, choose Title, then press SELECT.
2. Press the, choose the first letter of the program in question and press SELECT.
3. Use theandarrows to move through the titles.
•
To tune the selected program in the current time slot, highlight it and press SELECT.
•
To view the schedule for the next days, press, highlight the date for the available day, then press
SELECT.
At any time, you can press the INFO button twice for more information on the selected program.
After browsing through the IPG, pressto go back to where you started.
HOW TO SCHEDULE A REMINDER
1. Press GUIDE, highlight a program and press SELECT.
2. Highlight Set a Reminder and press SELECT; the chosen title is now in green.
15
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