Scientific Atlanta 3170HD, 4001534 User Manual
®
Explorer
High Definition Digital Interactive Set-Top
User’ s Guide
3170HD
IMPORIMPOR
IMPOR
IMPORIMPOR
TT
ANT RANT R
T
ANT R
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ANT RANT R
ULES FORULES FOR
ULES FOR
ULES FORULES FOR
SAFE OPERASAFE OPERA
SAFE OPERA
SAFE OPERASAFE OPERA
Read and Retain These Instructions
• Read all of the instructions before you operate this
set-top. Give particular attention to all safety
precautions. Retain the instructions for future
reference.
• Comply with all warning and caution statements in
the instructions. Observe all warning and caution
symbols that are affixed to this set-top.
• Comply with all instructions that accompany this
set-top.
Placement
Place this set-top in a location that is close enough to
an electrical outlet to accommodate the length of the
power cord. Place this set-top on a stable surface. The
surface must support the size and weight of this settop.
TIONTION
TION
TIONTION
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
AVIS
WARNING:
Avoid personal injury and damage to this settop. An unstable surface may cause this set-top to
fall.
2
Object and Liquid Entry
Never push objects of any kind into this product
through openings as they may touch dangerous voltage
points or short out parts that could result in a fire or
electric shock. Do not expose this set-top to liquid or
moisture. Do not place this set-top on a wet surface.
Do not spill liquids on or near this set-top.
Accessories
Do not use accessories with this set-top unless
recommended by Scientific-Atlanta.
Overloading
Do not overload electrical outlets, extension cords, or
integral convenience receptacles, as this can result in a
risk of fire or electric shock. For equipment that
requires battery power or other sources to operate, refer
to the operating instructions for that equipment.
Lightning and Power Surges
Ground (earth) your cable system to provide some
protection against voltage surges and built-up static
charges. Plug your set-top into a surge protector to
reduce the risk of damage from lightning strikes and
power surges. If you have questions, call your cable
service provider.
Power Cord Protection
Arrange all power cords so that people cannot walk on
the cords, place objects on the cords, or place objects
against the cords, which can damage the cords. Give
particular attention to the cords at the point at which
the cord connects to the plug, at electrical outlets, and
at the places where the cords exit the set-top.
Power Sources
A label on this set-top indicates the correct power
source for this set-top. Operate this set-top only from
an electrical outlet that has the voltage and frequency
that the label indicates.
If you are unsure of the type of power supply to your
residence, consult your cable service provider or your
local power company.
Grounding
This set-top has a two-prong plug. Properly ground
(earth) this set-top by inserting the plug into a
grounded electrical, two-socket outlet. If this plug is
polarized, it has one wide prong and one narrow prong.
This plug fits only one way.
CAUTION:
To prevent electric shock, match wide blade of
plug to the wide slot, and then fully insert.
If you are unable to insert this plug fully into the
outlet, contact an electrician to replace your obsolete
outlet.
Servicing
Do not open the cover of this set-top. If you open the
cover, your warranty will be void. Refer all servicing to
qualified personnel only.
Damage that Requires Service
For damage that requires service, unplug this set-top
from the electrical outlet. Refer to the “Limited
Warranty” at the end of this guide if your set-top does
not operate when plugged into your electrical outlet and
connected to the cable television outlet.
Screen Burn-In Warning
Please refer to the user’s guide that came with your
high-definition television (HDTV) for an important
message regarding images being permanently “burned
in” to your HDTV screen.
3
In In
In
In In
TT
his Guidehis Guide
T
his Guide
TT
his Guidehis Guide
Welcome! ....................................................................................................................5
Before You Begin .......................................................................................................8
Connecting the Set-Top.............................................................................................9
Setting Up Your Remote .........................................................................................15
TV Codes for the Remote ........................................................................................18
VCR Codes for the Remote .....................................................................................20
AUX Codes for the Remote .....................................................................................22
CBL Codes for the Remote ......................................................................................23
Setting Up Advanced Features for the Remote ....................................................24
Using the Explorer 3170HD Set-Top..................................................................... 27
Setting Up the VCR Commander Service..............................................................29
VCR Commander Service Codes............................................................................33
Scheduling a VCR Recording ................................................................................36
Troubleshooting ...................................................................................................... 38
Index .........................................................................................................................43
4
WW
elcome!elcome!
W
elcome!
WW
elcome!elcome!
Congratulations! You are now the owner of
one of the most advanced set-top boxes on
the market. Scientific-Atlanta’s Explorer
3170HD Set-Top represents the latest in
technical innovation allowing you the
ability to view cable television programming for high-definition television (HDTV)
as well as standard-definition television
(SDTV). The Explorer 3170HD Set-Top
also provides you with the ability to
experience the fullest television experience
including video-on-demand (VOD), if
offered by your cable service provider. Just
ask your cable service provider if these
exciting services are available in your area.
®
To start enjoying the most advanced
television picture available, first read the
important information contained in this
user’s guide. It is filled with information
that will allow you to enjoy your Explorer
3170HD Set-Top for years to come.
Once you’ve read the user’s guide, call
your cable service provider. To activate
your service, you must provide them with
the serial number of your set-top. You can
locate this number on the back of your settop, or on the outside carton label. This
number is very important so you will want
to be sure to jot it down with the other
information requested on page 7.
5
ContentsContents
Contents
ContentsContents
The Explorer 3170HD Set-Top carton
contains the following items:
an Explorer 3170HD Set-Top
an AllTouch 2400 remote
control, including batteries
a 10-ft YPbPr (component video) cable
a 10-ft audio/video cable
a 10-ft audio cable
an IR Blaster, for use with
the VCR Commander™ Service
a power cord
this User’s Guide
*
two“Y” cables
(one white, one red)
*
Contact your cable service provider to see if this service is available in your area.
6
a warranty card
Serial Number and MAC Address
You must know your serial number in order
to receive digital cable services. In
addition, Scientific-Atlanta may need to
know your serial number to provide
technical assistance.
Use the space provided here to record your
set-top serial number and MAC address:
Serial Number (from the label on the back
of the set-top): __________________
MAC Address (from the label on the back
of the set-top): __________________
Serial Number
Device Codes
Your IR Blaster and your remote control
use codes to operate various other devices,
such as a TV, VCR, or DVD player. After
you program these codes (later in this
guide), you should record the codes here
for future reference.
VCR Commander Service code:_________
Important Phone Numbers
Before you connect your set-top to your
HDTV, you must contact your cable
service provider and ask them to turn on
cable services for your set-top. In addition,
you may need to contact your cable service
provider for troubleshooting or other
issues. Record the phone number for your
0003B4287797
MAC Address
SABDQXTL N0006246618
Remote Control codes:
AUX:__________ VCR:__________
TV:____________ CBL:__________
cable service provider here:
____________________________________
If you believe that your equipment needs
repair or replacement, contact ScientificAtlanta at 1-866-212-2141.
Explorer eClub
For additional information about your settop, Scientific-Atlanta invites you to join
the Explorer eClub. This online club
provides news and “what’s up” information about the Explorer 3170HD Set-Top
and offers you a chance to win prizes.
To join the Explorer eClub, you must know
the serial number of your set-top. You can
access the Explorer eClub on the Internet at
the following web address:
www.scientificatlanta.com/explorerclub
7
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Back Panel Connectors
ou Beou Be
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• Read the IMPORTANT RULES FOR
SAFE OPERATION section of this
guide.
• Locate the serial number for your settop, which is on a bar code on the back
panel of the set-top. You will need this
serial number to join the Explorer
eClub. Also, if your system requires
troubleshooting in the future, your
cable service provider or ScientificAtlanta may ask for the serial number.
S-VIDEO
DIGITAL
AUDIO
OUT
IR
OUT
CABLE
OUT
L
R
AUDIO
VIDEO
OUT
OUT
0003B4287797
SABDQXTL N0006246618
Pb
YPr
HDTV
• If you plug the set-top into an outlet
that is controlled by a wall switch, keep
the switch in the ON position. The onscreen guide is updated nightly. If the
wall switch is in the OFF position,
your set-top will not receive the latest
programming updates.
• Keep the top of the set-top free of all
objects and electronic devices, including
your TV.
• It is recommended that you connect a
surge protector to your cable equipment and electronic devices.
THIS DEVICE IS INTENDED TO BE ATTACHED
TO A RECEIVER THAT IS NOT USED TO
RECEIVE OVER-THE-AIR BROADCAST
SIGNALS. CONNECTION OF THIS DEVICE
IN ANY OTHER FASHION MAY CAUSE
HARMFUL INTERFERENCE TO RADIO
COMMUNICATIONS AND IS IN VIOLATION
OF THE FCC RULES, PART 15.
RISK OF ELECTRIC SHOCK
AVIS:
ELECTRIQUE NE PAS OUVRIR
CAUTION
DO NOT OPEN
RISQUE DE CHOC
CABLE
IN
BYPASS
120 VAC
60HZ 5A
120 VAC
60HZ 80W
4 5 987263 11101
1 Connect the HDTV (Y, Pb, and Pr)
output ports to the HDTV input on
your HDTV. You must use these ports
to provide HDTV signals to your
HDTV.
2 Record your serial number and MAC
address shown on this label in the
Reference Numbers section of this
guide. These numbers provide
information about your set-top.
3 Attach the IR Blaster cable to use
with the optional VCR Commander
Service. See Setting Up the VCR
Commander Service later in this
guide.
4 Connect an S-Video cable to send an
S-Video signal to your TV or VCR.
This signal is SDTV but higherquality than other SDTV connections.
5 Connect an RCA cable to Digital
Audio Out to send a digital audio
signal to a surround-sound receiver or
other digital audio device.
6 Connect an RCA cable to Video Out to
send a regular video signal to your TV
or VCR. This signal is SDTV.
7 Connect RCA cables to Audio Out to
send analog audio signals (left and
right) to a stereo receiver or a TV with
stereo inputs.
8 Connect a coaxial cable to Cable Out
to send analog audio and video signals
to a TV or VCR. These signals are
SDTV video with mono audio.
9 Connect the coaxial cable that delivers
the signal from your cable service
provider.
10 Connect an optional RF Bypass
module to your set-top. This module
allows you to view one channel while
recording another. Contact your cable
service provider to see if this service is
available.
11 Connect the power cord for another
device to deliver power to that device.
12 Connect the power cord provided to
T10346
deliver power to the set-top.
8
Connecting the Set-TConnecting the Set-T
Connecting the Set-T
Connecting the Set-TConnecting the Set-T
Now that you’ve unpacked the Explorer
3170HD Set-Top from its carton, you’re
ready to connect it to your HDTV and
other electronic devices. Follow these
steps and use the connection diagrams on
the following pages to connect the set-top
to your HDTV and other devices.
WARNING:
Electric shock hazard! Unplug all
electronic devices before connecting
or disconnecting any device cables.
1. Unplug all electronic devices before
connecting the set-top.
2. Contact your cable service provider and
ask them to turn on cable services for
your set-top. Be prepared to give them
the serial number from the back panel
of your set-top. You should have
written this number down on page 7 of
this guide.
Note: If you do not contact your cable
service provider, your set-top will not
be able to receive some or all of the
available services.
opop
op
opop
3. Connect the set-top to your HDTV,
VCR, and other devices as shown in the
diagrams later in this guide. (The
diagrams in this guide do not cover
every possible wiring combination.)
4. Connect the set-top to the coaxial cable
coming from the wall.
5. Plug the set-top and the TV into an AC
power source, but do not turn on your
set-top or HDTV yet.
6. Wait for the front of your set-top to
display one of the following:
• Current time
• Four dashes (- - - -)
Important: It may take several minutes
for the set-top to receive the latest
software, programming, and service
information. When the front panel
displays the time or four dashes, the
update is complete.
7. After the update is complete, press
POWER to turn on your set-top.
8. Turn on the power to your HDTV.
9
Wiring Diagrams
HDTV Formats
The diagrams on the following pages show
examples of common ways to connect your
set-top to your HDTV, VCR, and home
theater receiver. However , these diagrams
do not show every possible combination of
devices. Please consult the user’s guides
that came with your other devices for
further information.
Most HDTVs include YPbPr connectors
for component video inputs, and your
Explorer 3170HD Set-T op includes a
YPbPr cable for these inputs.
However, some HDTVs only have RGB
inputs. If you have one of these HDTVs,
you may need a connection converter.
Some of the cables shown in the diagrams
may not be included with your Explorer
Set-Top.
Important: Be sure to follow the steps
listed in Connecting the Set-Top. If you
do not do so, your set-top will not be
authorized to receive digital services.
Check with the store where you purchased
your set-top, or contact Scientific-Atlanta
toll-free at 866-212-2141.
Also, some SDTVs include YPbPr inputs.
Your set-top will not function correctly
with these inputs.
Audio Output
10
To hear stereo sound, you must do one of
the following:
• Connect stereo audio cables from the
AUDIO OUT LEFT and RIGHT
connectors on the set-top to the
AUDIO IN LEFT and RIGHT
connectors on your HDTV
• Connect an RCA cable from the
DIGITAL AUDIO OUT on your settop to the DIGITAL AUDIO IN on
your HDTV (if equipped) or stereo
receiver
In addition, you may also connect an
S-Video cable from the S-VIDEO OUT
connector on the set-top to the S-VIDEO
connector on the HDTV or VCR. However, the S-V ideo connection does not
supply audio. You must also use audio
cables with the S-Video cable.
If you connect the set-top to your HDTV
using only the coaxial cable at the CABLE
OUT connection, your HDTV will not
receive stereo sound from your set-top.
Note: S-Video and coaxial cables only
deliver SDTV programming. They do not
deliver HDTV programming.
Set-Top Connected to HDTV Using Component Video Cable
This diagram shows an Explorer 3170HD
Set-Top connected to an HDTV using the
component video cable (YPbPr). This
setup provides all programming content—
both HDTV and SDTV programming—
through the HDTV inputs on the HDTV.
THIS DEVICE IS INTENDED TO BE ATTACHED
TO A RECEIVER THAT IS NOT USED TO
RECEIVE OVER-THE-AIR BROADCAST
SIGNALS. CONNECTION OF THIS DEVICE
IN ANY OTHER FASHION MAY CAUSE
HARMFUL INTERFERENCE TO RADIO
COMMUNICATIONS AND IS IN VIOLATION
OF THE FCC RULES, PART 15.
CABLE
OUT
L
R
AUDIO
OUT
Pb
YPr
HDTV
S-VIDEO
DIGITAL
AUDIO
OUT
IR
VIDEO
OUT
OUT
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
AVIS:
RISQUE DE CHOC
ELECTRIQUE NE PAS OUVRIR
CABLE
IN
BYPASS
120 VAC
60HZ 5A
120 VAC
60HZ 80W
Cable Input
Back of Typical HDTV
T10349
11
Set-Top Connected to HDTV Using Component Video Cable and SDTV Video Cable
THIS DEVICE IS INTENDED TO BE ATTACHED
TO A RECEIVER THAT IS NOT USED TO
RECEIVE OVER-THE-AIR BROADCAST
SIGNALS. CONNECTION OF THIS DEVICE
IN ANY OTHER FASHION MAY CAUSE
HARMFUL INTERFERENCE TO RADIO
COMMUNICATIONS AND IS IN VIOLATION
OF THE FCC RULES, PART 15.
CABLE
OUT
L
CAUTION
R
RISK OF ELECTRIC SHOCK
AUDIO
OUT
AVIS:
ELECTRIQUE NE PAS OUVRIR
DO NOT OPEN
RISQUE DE CHOC
CABLE
IN
BYPASS
Pb
YPr
HDTV
S-VIDEO
DIGITAL
AUDIO
OUT
IR
VIDEO
OUT
OUT
120 VAC
60HZ 5A
120 VAC
60HZ 80W
12
13
THIS DEVICE IS INTENDED TO BE ATTACHED
TO A RECEIVER THAT IS NOT USED TO
RECEIVE OVER-THE-AIR BROADCAST
DIGITAL
SIGNALS. CONNECTION OF THIS DEVICE
AUDIO
IN ANY OTHER FASHION MAY CAUSE
HARMFUL INTERFERENCE TO RADIO
OUT
IR
S-VIDEO
OUT
COMMUNICATIONS AND IS IN VIOLATION
OF THE FCC RULES, PART 15.
CABLE
OUT
L
R
AUDIO
VIDEO
OUT
OUT
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
AVIS:
RISQUE DE CHOC
ELECTRIQUE NE PAS OUVRIR
CABLE
IN
120 VAC
120 VAC
60HZ 5A
60HZ 80W
14
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