Scientific Atlanta 2300 User Manual

IMPORTANT SAFETY INSTRUCTIONS, continued

Obtaining Service for Product Damage

For damage that requires service, unplug this product from the AC outlet.
Then, contact your cable service provider or qualified service personnel
to obtain service for the following conditions:

• If there is damage to the power-supply cord or plug

• If liquid enters this product

• If you expose this product to rain or water

• If you drop this product, a heavy object falls on this product, or damage
occurs to the cover of this product

• If this product does not operate normally by following the operating
instructions

• If this product exhibits a distinct change in performance

Checking Product Safety

Upon completion of any service or repairs to this product, the service
technician must perform safety checks to determine that this product is in
proper operating condition.

Outdoor Grounding System

If this product connects to an outdoor antenna or cable system, be sure
the antenna or cable system is grounded (earthed). This provides some
protection against voltage surges and built-up static charges.

Article 810 of the National Electric Code (NEC) ANSI/NFPA
No. 70-1990, provides the following information:

• Grounding of the mast and supporting structure

• Grounding the lead-in wire to an antenna discharge unit

• Size of the grounding conductors

• Location of the antenna-discharge unit

• Connection to grounding electrodes

• Requirements for the grounding electrodes (see the following
antenna grounding diagram as recommended by NEC
ANSI/NFPA 70)

United States FCC Compliance

Note: This device has been tested and found to comply with the limits for
a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against such
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy. If not installed and used in
accordance with the instructions, it may cause harmful interference to
radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be
determined by turning the equipment OFF and ON, the user is
encouraged to try to correct the interference by one or more of the
following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.

• Consult the cable company or an experienced radio/television
technician for help.

Canada EMI Regulation

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la class B est conforme à la norme NMB-003 du

Canada.

Trademarks

Scientific-Atlanta, the Scientific-Atlanta logo, and Explorer are registered
trademarks of Scientific-Atlanta, Inc. 2300 is a trademark of
Scientific-Atlanta, Inc.

Disclaimer

Scientific-Atlanta, Inc. assumes no responsibility for errors or omissions that
may appear in this guide. Scientific-Atlanta reserves the right to change this
guide at any time without notice.

Lightning

For added protection for this product during a lightning storm, or when it is
left unattended and unused for long periods of time, unplug it from the wall
outlet and disconnect the antenna or cable system. This will prevent
damage to the product due to lightning and power-line surges. Plugging this
product into a surge protector may reduce the risk of damage.

Note: Unplugging this product for an extended period of time can result in
loss of authorization. For reauthorization, contact your cable service
provider.

Power Lines

WARNING: To avoid electric shock, do not locate an outside
antenna system in the vicinity of overhead power lines or power
circuits.

Do not locate an outside antenna system in the vicinity of overhead power
lines or power circuits. When installing an outside antenna system, take
extreme care to keep from touching power lines or circuits, as contact might
be fatal. 20050719STBD

Any changes or modifications not expressly approved by Scientific-Atlanta
could void the user’s authority to operate the equipment.

The information shown in the FCC Declaration of Conformity paragraph
below is a requirement of the FCC and is intended to supply you with
information regarding the FCC approval of this device. The phone number

listed is for FCC-related questions only and not intended for questions
regarding the connection or operation for this device. Please contact your
cable service provider for any questions you may have regarding the
operation or installation of this device.

FCC Declaration of Conformity

This device complies with Part 15 of FCC Rules. Operation is subject to the
following two conditions: 1) the device may not cause harmful interference,
and 2) the device must accept any interference received, including
interference that may cause undesired operation.

Explorer 2300 Interactive Set-Top

Model: Explorer 2300

Scientific-Atlanta, Inc., 5030 Sugarloaf Parkway

Lawrenceville, Georgia 30044 USA

Telephone: [phone]

Software and Firmware Use

Scientific-Atlanta, Inc. owns copyrights to the software described in this
document and furnishes the software to you under a license agreement.
You may only use or copy this software in accordance with the terms of
your license agreement.

Scientific-Atlanta, Inc. owns copyrights to the firmware in this equipment.
You may only use the firmware in the equipment in which it is provided. Any
reproduction or distribution of this firmware, or any portion of it, without the
express written consent of Scientific-Atlanta, Inc. is prohibited.

© 2005 by Scientific-Atlanta, Inc. All rights reserved.
Product and service availability subject to change

without notice.
Scientific-Atlanta, Inc., 5030 Sugarloaf Parkway,

P.O. Box 465447, Lawrenceville, GA 30042
www.scientificatlanta.com
October 2005 Printed in the United States of America

4012619 Rev A

Explorer® 2300™ Interactive Set-Top Quick Reference

Safety First

Before using this set-top, read the Important Safety Instructions section
of this quick reference. Follow the instructions to install the set-top, to
become familiar with the buttons on the front panel, and to access your
cable services. Then, enjoy the features of this set-top!

Explorer eClub

(www.scientificatlanta.com/explorerclub)
Access the online Explorer eClub for more information about this set-top

and see additional connection diagrams. On the Explorer eClub site you
can also get “how to” tips on using this set-top, such as setting up your
favorite channels, blocking programs that are inappropriate for children,

2300 Front Panel

1 Power Turns the set-top on and off
2 VOL +, VOL - Increases and decreases the volume
3 CH +, CH - Scrolls up and down through the channels
4 Select Provides access to your on-screen

5 IR Sensor Receives the infrared signal from the

6 LED Display Displays the selected channel number

7 Guide Accesses on-screen services, such as the on-screen guide, video-on-demand, or pay-per-view
8 Info Displays a description of the selected program. This button is available from the on-screen guide

9 Exit Exits menus, on-screen guide, and program information
10 Settings Accesses the Settings menu
11 Smart Card Allows smart card access (May not be available on all models.)
12 USB Connects to external equipment, such as a keyboard

selection

remote control

and time of day. The LED also displays
the following:

• Message (

• Power ( )

and while viewing a program

)

2300 Back Panel

1 IR This connector is reserved for future use.
2 S-Video Out Connects an S-Video cable to send an S-Video

3 Digital Audio Connects RCA cables to send a digital audio

Out signal to a surround-sound receiver or other

4 Video Out Connects to the video input of your TV or VCR.
5 Audio Out (L/R) Connects RCA cables to Audio Out to send

6 Cable Out Connects a coaxial cable to send analog audio and video signals to a TV or VCR. These signals are SDTV video and

7 Cable In Connects the coaxial cable that delivers the signal from your cable service provider.
8 BYPASS Contact your cable service provider for more information.
9 AC Outlet Connects the AC power cord from another device, such as a TV.
10 AC Power Input Connects the power cord to deliver power to the set-top.

signal to your TV or VCR. This signal is
standard definition (SD) but higher quality than
other SDTV connections.

digital audio device.

analog audio signals (left and right) to a stereo
receiver or TV with stereo outputs.

monaural audio.

and using the remote control to turn on more than one of your electronic
devices. There is also a section with answers to frequently asked questions.
To join and access the online Explorer eClub enter the model number shown
on the front panel of this set-top.

Set-Top Serial Number

If this set-top requires troubleshooting in the future, your cable service
provider may ask for the serial number. The serial number is on the back
panel; it begins with “SA” and is located in the lower left corner of the bar
code. Use the space provided here to record the serial number.

0003B4287797

SABDQXTL N0006246618

T11500

Safety and Performance Tips

• Keep the top of the set-top

free of all objects and electronic
devices, including your TV.

• Always set the set-top on its feet,
never on its side.

1098234 5 761

Connecting the Set-Top to a Stereo TV and Stereo VCR

IMPORTANT SAFETY INSTRUCTIONS

WARNING: Electric shock hazard! Unplug all
electronic devices before connecting or disconnecting
any device cables to the set-top.

Use the connection diagram and follow these steps to connect
the set-top to a stereo TV and a non-stereo VCR.

1. Connect the set-top to the coaxial cable coming from the
wall.

2. Plug the set-top and the TV into an AC power source.
Important: To protect the set-top from power surge

damage, ground (earth) your cable product to provide some
protection against voltage surges and built-up static
charges. To avoid these voltage surges that can be caused
by lightning storms and power outages, plug the set-top into
a surge protector to reduce the risk of damage.

3. Do not turn on the set-top or the TV yet. It may take several
minutes for the set-top to receive the latest software,
programming, and service information. Wait until you see
one of the following displays on the front panel of the
set-top that indicates that the update is complete:

• Current time • Four dashes (----)
Note: If four dashes are displayed, you must call your cable

service provider to get the set-top authorized.

4. To begin watching TV, turn ON the TV and press POWER
on the front panel of the set-top, or press POWER on the
remote control.

Access Cable Services and Programs

Through this set-top you can access interactive services, such as
video-on-demand and pay-per-view programs. Contact your cable service
provider for information about these and other available services.

Access cable services and programs by pressing the following keys on the
remote control:

• Guide—Access the on-screen guide for schedules of TV programs and
other services available from your cable service provider, such as
video-on-demand and pay-per-view programs.

• Arrows—Highlight a program in the schedule.

• INFO—Display a specific program description (either from the on-screen
guide or while viewing a program).

• SELECT—View a specific program in the guide.

Avoid Screen Burn-In!

Images such as letterbox bars or side bars, bright closed-captioning
backgrounds, station logos, or any other stationary images may cause the
HDTV screen to age unevenly and cause damage to your HDTV. Refer to
the user’s guide that came with your HDTV for more information about
screen burn-in.

Performance Tips

If the set-top does not perform as expected, the following tips may help.

No picture

• Verify that the power to your TV is turned on.

• If the set-top is plugged into a wall switch, verify the switch is in the
ON position. (Avoid plugging into a switched outlet.)

• Verify that all cables are properly connected.

• The current channel may not be available in your service package.
Try selecting another channel to see if video is available.

No color

• Verify the current TV program is broadcast in color.

• Adjust the TV color controls.

No sound

• If your setup includes a VCR or stereo, verify that you have properly
connected them to the set-top.

• Verify the volume is turned up.

• Verify the mute function is not on.

Automatic Software Updates

The TV screen displays a message that indicates the set-top is automati­cally updating its software.

Wait for the current time to display on the front panel of the set-top before
continuing. When the front panel displays the time, the update is complete.
Note: If you need further assistance, contact your cable service provider.

CATV Installers Notice

If you are a CATV installer, read the information in the box below.

Heed Warnings

Adhere to all warnings on the product and in the operating instructions.

Read, Retain, and Follow These Instructions

Read all of the instructions before you operate this product. Follow all
operating instructions that accompany this product. Retain the instructions
for future use. Give particular attention to all safety precautions.

Comply With Warnings

Avoid electric shock. Comply with all warnings and cautions in the
operating instructions, as well as those that are affixed to this product.

Power Warnings

Providing a Power Source

A label on this product indicates the correct power source for this product.
Operate this product only from an electrical outlet with the voltage and
frequency indicated on the product label.

If you are uncertain of the type of power supply to your home or business,
consult your cable service provider or your local power company.

Grounding This Product (U.S.A. and Canada Only)

WARNING: To avoid electric shock and fire hazard, match
the plug and outlet connections carefully, then fully insert. If the
plug and outlet do not match, or you cannot fully insert the plug,
contact an electrician to update your power outlets.

If this product is equipped with either a three-prong (grounding pin) safety
plug or a two-prong (polarized) safety plug, follow these safety guidelines
to properly ground this product:

• For a 3-prong plug (one prong on this plug is a protective grounding

pin), insert the plug into a grounded mains, 3-prong outlet.
Note: This plug fits only one way. If you are unable to insert this plug

fully into the outlet, contact your electrician to replace your obsolete
outlet.

• For a 2-prong plug (a polarized plug with one wide blade and one

narrow blade), insert the plug into a polarized mains, 2-prong outlet
in which one socket is wider than the other.

Note: If you are unable to insert this plug fully into the outlet, try
reversing the plug. If the plug still fails to fit, contact an electrician
to replace your obsolete outlet.

Overloading

WARNING: Avoid electric shock and fire hazard! Do not
overload mains AC outlets and extension cords. For products that
require battery power or other power sources to operate them, refer
to the operating instructions for those products.

Do not overload electrical outlets, extension cords, or integral convenience
receptacles as this can result in a risk of fire or electric shock. For products
that require battery power or other sources to operate, refer to the operating
instructions for that product.

Preventing Power Cord Damage

Arrange all power cords so that people or pets cannot walk on the cords.

Do not place objects on the cords. Do not lean objects against the cords.
Placing objects on or leaning objects against cords can damage the cords.
Give particular attention to cords at the point at which the cord connects to
plugs, at the electrical outlets, and where the cords exit the product.

Usage Warnings

Providing Ventilation

This product has openings for ventilation that protect it from overheating.
To ensure the reliability of this product, do the following:

• Do not block or cover these openings.

• Do not place entertainment devices (such as VCRs or DVDs), lamps,
books, vases with liquids, or other objects on top of this product.

• Do not place this product in any of the following locations:

- On a bed, sofa, rug, or similar surface

- Near heat sources such as radiators, heat registers, stoves,

or other products (including amplifiers) that produce heat

- In an enclosure, such as a bookcase or rack, unless the

installation provides proper ventilation

Selecting a Proper Location

WARNING: Avoid personal injury and damage to this

product! An unstable surface may cause this product to fall.

Place this product in a location that is close enough to an electrical outlet
and where the power cord is easily accessible to be disconnected from the
wall outlet or from the rear panel of the product.

Important: The power cord is the mains power supply disconnect device.
Place this product on a stable surface. The surface must support the size
and weight of this product.

Cleaning This Product

WARNING: Avoid electric shock! Unplug this product before

cleaning.

Before cleaning this product, unplug it from the electrical outlet. Use a
damp cloth to clean this product. Do not use a liquid cleaner or an aerosol
cleaner. Do not use a magnetic/static cleaning device (dust remover) to
clean this product.

Protecting This Product From Foreign Objects and Water
or Moisture Damage

WARNING: Avoid electric shock and fire hazard! Never push
objects through the openings in this product. Foreign objects can
cause electrical shorts that can result in electric shock or fire. Do
not expose this product to rain or moisture. Do not place objects
filled with liquid, such as vases, on this product.

Never push objects of any kind into this product through openings as they
may touch dangerous voltage points or short out parts that could result in a
fire or electric shock.

Do not expose this product to liquids or moisture. Do not place this product
on a wet surface. Do not spill liquids on or near this product.

Do not use this product near water (such as a bath tub, wash bowl, sink,
or laundry tub), in a wet basement, or near a swimming pool.

Accessories Warnings

WARNING: Avoid any potential for electric shock or fire. Do
not use accessories with this product unless recommended by your
cable service provider.

Avoid any potential for electric shock or fire. Do not use accessories with
this product unless recommended by your cable service provider.

Service Warnings

Servicing This Product

WARNING: Avoid electric shock! Opening or removing the
cover may expose you to dangerous voltages. This product
contains no user-serviceable parts. Refer all servicing to qualified
service personnel.

Do not open the cover of this product. If you open the cover, your warranty
will be void. Refer all servicing to qualified personnel only. Contact your
cable service provider for instructions.