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Schuberth SC10UA for E1/C3PRO/C3 Basic
English
www.schuberth.com
User’s Guide
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SC10UA
CONTENTS
Safety Precautions .................................................................................................4
1 INTRODUCTION ............................................................................................... 7
2 PACKAGE CONTENTS...................................................................................... 8
3 INSTALLING THE SC10UA ON YOUR HELMET ................................................. 9
3.1 Installing the Main Unit ..................................................................................................................10
4 GETTING STARTED .........................................................................................13
4.1 Button Operation ............................................................................................................................13
4.2 Powering On and O ......................................................................................................................13
4.3 Charging ..........................................................................................................................................13
4.4 Checking the Battery Level ...........................................................................................................14
4.5 Volume Adjustment......................................................................................................................... 14
4.6 Softwares ........................................................................................................................................15
5 PAIRING THE SC10UA WITH BLUETOOTH DEVICES .......................................15
5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device ...............................................16
5.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10 ...................................16
5.3 Advanced Selective Pairing - A2DP Stereo or Handsfree ..........................................................17
6 MOBILE PHONE, GPS, SR10 ...........................................................................18
6.1 Mobile Phone Call Making and Answering ...................................................................................18
6.2 Speed Dialing ...................................................................................................................................19
6.3 GPS Navigation .............................................................................................................................. 20
6.4 Sena SR10, Two-Way Radio Adapter ............................................................................................20
7 STEREO MUSIC ..............................................................................................21
7.1 Bluetooth Stereo Music ................................................................................................................. 21
7.2 Music Sharing ................................................................................................................................. 21
8 INTERCOM .................................................................................................... 22
8.1 Intercom Pairing .............................................................................................................................22
8.2 Two-way Intercom ......................................................................................................................... 24
8.3 Three-way Intercom ...................................................................................................................... 24
8.4 Four-way Intercom ........................................................................................................................ 26
9 THREE-WAY CONFERENCE PHONE CALL WITH
INTERCOM PARTICIPANT .............................................................................. 27
10 GROUP INTERCOM ....................................................................................... 28
11 UNIVERSAL INTERCOM .................................................................................28
11.1 Universal Intercom Pairing ............................................................................................................ 29
11.2 Two-way Universal Intercom ........................................................................................................ 30
11.3 Three-way Universal Intercom ......................................................................................................30
11.4 Four-way Universal Intercom ........................................................................................................32
12 FM RADIO ...................................................................................................... 34
12.1 FM Radio On and O .................................................................................................................... 34
12.2 Preset Stations............................................................................................................................... 34
12.3 FM Sharing ..................................................................................................................................... 34
12.4 Region Selection ............................................................................................................................ 35
13 FUNCTION PRIORITY ..................................................................................... 35
14 CONFIGURATION SETTING ........................................................................... 36
14.1 Headset Conguration Setting ..................................................................................................... 36
14.2 Software Conguration Setting ...................................................................................................39
15 REMOTE CONTROL ....................................................................................... 43
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16 FIRMWARE UPGRADE ................................................................................... 44
17 TROUBLESHOOTING ..................................................................................... 44
17.1 Intercom Failure ............................................................................................................................. 44
17.2 Intercom Reconnection ................................................................................................................. 44
17.3 Fault Reset .....................................................................................................................................45
17.4 Factory Reset ................................................................................................................................. 45
18 QUICK OPERATION REFERENCE ...................................................................45
CERTIFICATION AND SAFETY APPROVALS ......................................................... 47
•
FCC Compliance Statement ...............................................................................................................47
•
FCC RF Exposure Statement .............................................................................................................47
•
FCC Caution .........................................................................................................................................47
•
CE Declaration of Conformity.............................................................................................................47
•
Industry Canada Statement .............................................................................................................. 48
•
Bluetooth License .............................................................................................................................. 48
•
WEEE (Waste Electrical and Electronic Equipment) ....................................................................... 48
PRODUCT WARRANTY AND DISCLAIMER ...........................................................49
•
Limited Warranty................................................................................................................................. 49
•
Warranty Exclusions ............................................................................................................................51
•
Warranty Service ................................................................................................................................52
SC10UA
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SC10UA
Safety Precautions
Please ensure that the product is properly used by observing the safety precautions below
to prevent any risk of serious injury, death and/or damage to property.
Hazard alert signal words
The following safety symbols and signal words are used in this manual.
WARNING
CAUTION
NOTICE
Note
Product Use
Observe the following precautions to avoid injury or damage to your product while using the
product.
WARNING
•
Use of the product at a high volume for a long period of time may damage your eardrums
or hearing ability.
4
Indicates a potential hazardous situations that, if not avoided, could
result in death or serious injury.
Indicates a potential hazardous situation that, if not avoided, could
result in minor or moderate injury.
Indicates information considered important, but not hazard-related. If
not avoided, it could cause damage to your product.
Notes, usage tips, or additional information
•
When relevant, follow all regulations regarding the use of the camera.
(1) Do not use your camera in an aircraft, unless permitted.
(2) Turn o the camera when you are near medical equipment. Your camera can cause
interference with medical devices in hospital or healthcare facilities.
•
The camera generates a low level magnetic eld. Keep a safe distance between the
camera and cardiac pacemakers to avoid potential interference. Turn o the camera
immediately if your camera indicates interference with a pacemaker and contact the
pacemaker manufacturer or a physician.
•
Avoid interference with other electronic devices. Your camera generates a low level
magnetic eld that may interfere with unsealed or improperly shielded electronic
equipment in homes or vehicles. Consult the manufacturers of your electronic devices to
resolve any interference problems you experience.
•
Never use a damaged memory card. This may result in electric shock, camera malfunction,
or re.
•
Careless use of the product on the road is risky and may result in serious injury, death or
damage. You must heed all safety precautions in all documents that come with this
product. This will help minimize the chance these risks may occur while riding.
•
In any place where wireless communication is prohibited, such as hospitals or airplanes,
turn o the power. In a place where wireless communication is prohibited, electromagnetic
waves may cause hazards or accidents.
•
Before riding, fasten the product from the helmet, and double-check that it is properly
fastened. Separation of the product while riding will cause damage to the product and
may result in an accident.
•
When you use the product while you operating any vehicle or equipment such as
motorcycles, scooters, mopeds, ATVs, or quadbikes (hereinafter called “transportation
means”), you need to follow the safety precautions provided by the manufacturer of the
vehicle.
•
When you use the product, use good judgment; never use it under the inuence of
alcohol or drugs or when you are extremely tired.
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SC10UA
CAUTION
•
If the product emits an unusual smell, feels hot, or appears abnormal in any other way
while using or charging, stop using it immediately. It may cause damage, explosion, or re.
Contact your sales location if any of these problems are observed.
•
Do not use the product in an explosive atmosphere. If you are in such a location, turn o
the power and heed any regulations, instructions, and signs in the area.
NOTICE
•
Attaching the product to the helmet is considered a modication to the helmet and may
void your helmet’s warranty or compromise your helmet’s functionality. This may entail
risks during an accident, so be fully aware of this fact before using the product. Should
you not accept this fact, you may return the product for a full refund.
•
In some regions, it is prohibited by law to ride motorcycles while wearing headsets or
earbuds. Therefore be certain you are aware of all relevant laws in the region where you
are using the product and are sure that you comply with them.
•
The headset is for motorcycle helmets only. To install the headset, you must follow the
installation instructions shown in the User's Guide.
•
Do not impact the product with sharp tools as this may damage the product.
•
Keep product away from pets or small children. They may damage the product.
•
Any changes or modications to the equipment not expressly approved by the party
responsible for compliance could void the limited warranty to operate the equipment.
•
High internal temperature may result in noisy photos. This is not a malfunction and does
not aect your camera’s overall performance.
•
Check that the camera is operating properly in advance. Any le loss or camera damage
caused by camera malfunction or improper use is not covered under warranty.
Battery
Your product has a built-in battery. Be careful to heed all safety information in this guide.
Failure to carefully observe the safety precautions can cause battery heat generation,
bursting, re and serious personal injury.
WARNING
•
Do not use the product in direct sunlight for a long period of time. Doing so can damage
the product and generate heat that can cause burns.
•
Do not use or store the product inside cars in hot weather. It may cause the battery to
generate heat, rupture, or ignite.
•
Do not continue charging the battery if it does not recharge within the specied charging
time. Doing so may cause the battery to become hot, explode, or ignite.
•
Do not leave the product near open ames. Do not dispose of the product in a re. It may
cause the battery to become hot, explode, or ignite and cause serious injury.
•
Never attempt to charge a battery with the charger which has been physically damaged.
It may cause explosion and/or accidents.
NOTICE
•
Battery life may vary depending on conditions, environmental factors, functions of the
product in use, and devices used with it.
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SC10UA
Product Storage and Management
Take the following precautions to avoid personal injury or damage to your product while
storing and maintaining the product.
CAUTION
•
Do not dispose of the product with household waste. The built-in battery is not to be
disposed of in municipal waste stream and requires separate collection. Disposal of the
product should be done in accordance with the local regulations.
NOTICE
•
Keep the product free of dust. Dust may damage mechanical and electronic parts of the
product.
•
The product should be stored at room temperature. Do not expose the product to
extremely high or low temperature as this may reduce the life span of electronic devices,
damage the battery, and/or melt plastic parts of the product.
•
Do not clean the product with cleaning solvents, toxic chemicals, or strong detergents as
this may damage the product.
•
Do not paint the product. Paint may obstruct moving parts or interfere with the normal
operation of the product.
•
Do not drop or otherwise shock the product. It may damage the product or its internal
electronic circuits.
•
Do not disassemble, repair or modify the product as this may damage the product and
invalidate the product warranty.
•
Do not store the product in humid environments, especially for long periods of time. It
may damage the internal electronic circuits.
•
Battery performance will deteriorate over time if stored for a long period of time without
being used.
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•
Do not store the camera in proximity to magnetic elds. Doing so may result in camera
malfunction.
•
Be careful to protect the lens by avoiding rough handling or physical shock.
•
Wipe the surface of the lens with a soft cloth in the following situations:
(1) When there are ngerprints on the lens surface.
(2) When the lens is used in hot or humid environments, such as near oceans or rivers.
•
Store the product in a well-ventilated room to protect the lens from dirt and dust.
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SC10UA
1 INTRODUCTION
Thank you for choosing the Schuberth SC10UA for E1/C3PRO/C3
Basic. With the SC10UA, you can call handsfree on your Bluetooth
mobile phone, listen to stereo music or voice instructions of GPS
navigations wirelessly, and have intercom conversations in full duplex
with a passenger or other motorcycle riders.
The SC10UA is compliant with the Bluetooth 4.1 supporting the
following proles: Headset Prole, Hands-Free Prole (HFP), Advanced
Audio Distribution Prole (A2DP), and Audio Video Remote Control
Prole (AVRCP). Please check with the manufacturers of other device
to determine their compatibility with this headset.
Please read this User’s Guide carefully before using the headset. Also
check www.schuberth.com for the latest version of the User’s Guide
and additional information related to SCHUBERTH Bluetooth products.
The SC10UA features:
•
Bluetooth 4.1
•
Invisible beauty with custom design
•
Bluetooth intercom up to 1.0 kilometer (0.6 miles)*
•
Four-way intercom
•
Audio Source Priority
•
Audio Multitasking™
•
Voice prompts
•
Smartphone App for iPhone and Android
•
Built-in FM radio tuner with a station scan and save function
•
Universal Intercom™
•
Music sharing
•
Advanced Noise Control™
•
Firmware upgradeable
* in open terrain
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SC10UA
Key Specications:
•
Bluetooth 4.1
•
Supporting proles: Headset Prole, Hands-Free Prole (HFP),
Advanced Audio Distribution Prole (A2DP), and Audio Video Remote
Control Prole (AVRCP).
2 PACKAGE CONTENTS
•
SC10UA Headset
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SC10UA
•
Hook and Loop Fasteners for Speakers
•
Foam Speaker Covers
•
Speaker Pads
•
USB Power & Data Cable
3 INSTALLING THE SC10UA ON YOUR
HELMET
DC Power Charging &
Firmware Upgrade Port
Headset Buttons
Microphone
Status LED
Main Unit
Speakers
Antenna
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SC10UA
3.1 Installing the Main Unit
1. Before you install the SC10UA, remove the cheek pads and ear pads
of your helmet.
2. Slide in the antenna between the external shell and the rear left
inner shell. Align its snap holder with the rear left snap.
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3. Insert the main unit between the external shell and the inner shell.
Align its snap holders with the rear snaps.
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SC10UA
4. Peel o each cover of the hook and loop fasteners for speakers to
expose the adhesive surface. Then, attach the fasteners to the ear
pockets inside the helmet.
5. Attach the speakers to the hook and loop fasteners for speakers
inside the helmet. Then click the snaps through the snap holders.
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SC10UA
6. Insert the control buttons and microphone unit between the
external shell and the left inner shell. Click the snap through its
snap holder.
7. Hide the wires behind the center pad and reinstall the cheek pads.
Note:
If you have trouble inserting the neckroll, lift the battery unit and reinstall the
neckroll while holding them together.
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Note:
To enhance the audio quality, you can make use of the foam speaker covers.
Cover each speaker with the foam and attach the hook fastener at the back of
the speaker. Then place the speakers in the helmet as described above. Foam
covered speakers work most eectively when they are slightly touching your
ears.
Foam Speaker Cover
Hook Fastener
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SC10UA
4 GETTING STARTED
4.1 Button Operation
(–) Button
(+) Button
4.2 Powering On and O
To power on the headset, press and hold the (+) Button and the (-)
Button at the same time for 1 second while hearing ascending beeps
and a voice prompt, “Hello”. To power o the headset, press and hold
the (+) Button and the (-) Button at the same time for 3 seconds while
hearing descending beeps and a voice prompt, “Goodbye”.
4.3 Charging
You can charge the headset by connecting the supplied USB power &
data cable into a computer’s USB port or USB wall charger. You can use
any standard micro USB cable to charge the unit. You can also charge
it on the road using the cigarette charger. The charging LED turns red
while charging and turns blue when fully charged. It takes about 2.5
hours to be completely charged.
AC Adapter
Note:
Please make sure to take o your SC10UA-installed helmet while charging. The
headset automatically turns o during charging.
or
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SC10UA
4.4 Checking the Battery Level
4.4.1 LED Indicator
When the headset is powering on, the red LED ashes rapidly indicating
the battery level.
4 ashes = High, 70 ~ 100%
3 ashes = Medium, 30 ~ 70%
2 ashes = Low, 0 ~ 30%
4.4.2 Voice Prompt Indicator
When you power on the headset, keep pressing the (+) Button and the
(-) Button simultaneously for about 3 seconds until you hear three, high
toned beeps. Then you will hear a voice prompt indicating the battery
level. However, if you release the buttons as soon as the headset turns
on, you will not hear a voice prompt for the battery level indication.
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4.5 Volume Adjustment
You can easily adjust the volume by tapping the (+) Button or the (-)
Button. You will hear a beep when the volume reaches the maximum or
minimum level. The volume is set and maintained independently at
dierent levels for each audio source even when you reboot the
headset. For example, once you set the volume for mobile phone
handsfree, it will not change even if you adjust the volume for your
Bluetooth MP3 music. However, if you adjust the volume during standby mode, it will aect volume levels of every audio source.
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SC10UA
4.6 Softwares
4.6.1 Device Manager
The Device Manager allows you to upgrade the rmware and congure
the device settings directly from your PC. Using this software, you can
assign speed dial presets, FM radio frequency presets and more. It is
available for both Windows and Mac. For more information on
downloading the Device Manager, please visit oem.sena.com/
schuberth/.
4.6.2 Smartphone App
The Smartphone App allows you to congure device settings and read
the User’s Guide and the Quick Start Guide. Pair your phone with your
SC10UA headset. Run the Smartphone App and you can congure its
settings directly from your smartphone. You can download the
Smartphone App for Android or iPhone from oem.sena.com/
schuberth/.
5 PAIRING THE SC10UA WITH
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BLUETOOTH DEVICES
Before using the SC10UA Bluetooth headset with any other Bluetooth
devices for the rst time, you will need to pair them together. You can
pair the SC10UA with Bluetooth mobile phones, Bluetooth stereo
devices such as MP3 players, or motorcycle specic Bluetooth GPS
navigation, and with other Sena Bluetooth headsets. The pairing
operation is required only once for each Bluetooth device. The headset
remains paired with the devices and automatically reconnects to them
when they are within range. You will hear a high toned single beep and
a voice prompt whenever the headset reconnects to the paired device:
“Phone connected” to a mobile phone, “Media connected” to a
Bluetooth stereo device.
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SC10UA
5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth
Stereo Device
1. Press and hold the (+) Button or the (-) Button for 10 seconds until
you hear the voice prompt, “Conguration menu”.
2. Tap the (+) Button until you hear a voice prompt, “Phone pairing”.
3. Search for Bluetooth devices on your mobile phone. Select the
SC10U in the list of the devices detected on the mobile phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5. The mobile phone conrms that pairing has completed and the
SC10UA is ready to use. You will hear a voice prompt, “Your
headset is paired”.
6. If the pairing process is not completed within three minutes, the
SC10UA will return to stand-by mode.
Note:
1.
If a Bluetooth connection between the headset and a mobile phone is
disconnected, press the (+) Button for 3 seconds until you hear a high tone
single beep to recover the Bluetooth connection immediately.
2.
If the Bluetooth connection between the headset and a media player is
disconnected, press the (+) Button for 1 second to recover the Bluetooth
connection and play.
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5.2 Second Mobile Phone Pairing - Second Mobile
Phone, GPS, and SR10
Typical Bluetooth headsets can connect with only one Bluetooth device,
but a second mobile phone pairing allows the headset to connect with
another Bluetooth device such as a second mobile phone, an MP3
Player, or the Sena SR10, the Bluetooth adapter.
1. To enter the voice conguration menu, press and hold the (+)
Button or the (-) Button for 10 seconds until you hear the voice
prompt, “Conguration menu”.
2. Tap the (+) Button until you hear a voice prompt, “Second mobile
phone pairing”.
3. Search for Bluetooth devices on your mobile phone. Select the
SC10U in the list of the devices detected on the mobile phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5. The mobile phone conrms that the pairing has completed and
the SC10UA is ready to use. You will hear a voice prompt, “Your
headset is paired”.
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SC10UA
Note:
1.
If you have two audio (A2DP) devices connected to your headset then the
audio from one device will interrupt the audio from the other device. For
example, if you are playing music from the primary mobile phone, then it can
be interrupted by playing music from the secondary mobile phone and vice
versa.
2.
You have to use a motorcycle specic GPS, which transmits turn-by-turn
voice instructions to the headset by Bluetooth. Most automotive GPS systems
do not have this feature.
3.
The Sena SR10 is a Bluetooth two-way radio adapter for group communication,
and uses Hands-Free Prole. The incoming audio from the two-way radio via
SR10 is heard in the background while having an intercom conversation or a
mobile phone call.
4.
The GPS navigation or a radar detector could be connected to the SR10 by
wire. The GPS voice instruction or the radar detector alarm is also heard in the
background via SR10 while having an intercom conversation or a phone call.
Please refer to the SR10 User’s Guide for details.
5.3 Advanced Selective Pairing - A2DP Stereo or
Handsfree
When you are using a smartphone, sometimes you may need to
selectively use the SC10UA for A2DP stereo music only or for mobile
phone handsfree only. These instructions are for advanced users who
want to pair the SC10UA to their smartphones with only one selective
prole: A2DP for stereo music of HFP for phone calls.
If you have previously paired a mobile phone to the SC10UA, you must
clear the previous pairing list on both devices: the mobile phone and
the SC10UA. To clear the pairing list on the mobile phone, please refer
to the mobile phone manual. For most smartphones, delete the SC10UA
from the list of Bluetooth devices in the settings menu.
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SC10UA
5.3.1 A2DP Stereo Music Only
1. To enter the voice conguration menu, press and hold the (+)
Button or the (-) Button for 10 seconds until you hear the voice
prompt, “Conguration menu”.
2. Tap the (+) Button until you hear the voice prompt, “Media
selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select the
SC10U in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5.3.2 HFP for Phone Call Only
1. To enter the voice conguration menu, press and hold the (+)
Button or the (-) Button for 10 seconds until you hear the voice
prompt, “Conguration menu”.
2. Tap the (+) Button until you hear the voice prompt, “Phone
selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select the
SC10U in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
6 MOBILE PHONE, GPS, SR10
6.1 Mobile Phone Call Making and Answering
1. When you have an incoming call, tap the (+) Button to answer the
call.
2. You can also answer the incoming call by loudly speaking any word
of your choice if
enabled, unless you are connected to intercom.
3. To end a call, press the (+) Button for 2 seconds until you hear a
mid-tone single beep, or wait for the called person to end the call.
4. To reject a call, press the (+) Button for 2 seconds until you hear a
beep while the phone is ringing.
5. There are several ways to make a phone call:
-
Enter numbers on your mobile phone’s keypad and make a call.
Then the call is automatically transferred to the headset.
-
In stand-by mode, press the (+) Button for 3 seconds, to activate
the voice dialing of your mobile phone. For this, the voice dialing
function must be available on the mobile phone. Refer to your
mobile phone manual for further instruction.
Voice Activated Phone Answering
(VOX Phone) is
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SC10UA
Note:
1.
If you have two phones connected to your headset and you have an incoming
call from the second phone during the call of the rst phone, then you may still
receive the call from the second phone. In this case, the call from the rst
phone is on waiting mode. If you end a call, then it will automatically guide you
to the rst phone call.
2.
If you have a mobile phone and a GPS connected to your headset, you may not
be able to listen to the GPS voice instruction during the phone call.
6.2 Speed Dialing
You can quickly make a phone call by using the voice speed dial menu.
1. To enter into the voice speed dial menu, press and hold the (+)
Button for 5 seconds and you will hear a mid-tone single beep and
a voice prompt saying “Speed dial”.
2. Tap the (+) Button to navigate between the menus. You will hear
voice prompts for each menu item.
3. Tap the (-) Button to select a voice menu among the followings:
(1) Last number redial (4) Speed dial 3
(2) Speed dial 1 (5) Cancel
(3) Speed dial 2
4. After selecting the last number redial menu, you will hear a voice
prompt, “Last number redial”. Then, to redial the last phone call
number, tap the (-) Button.
5. To call one of the speed dials, tap the (+) Button to navigate
between the menus until you hear a voice prompt saying “Speed
dial (#)”. Then, tap the (-) Button.
6. If you want to exit the speed dial immediately, tap the (+) Button
until you hear a voice prompt saying “Cancel”, and tap the (-)
Button. If you do not press any button within 15 seconds, the
SC10UA will exit the voice speed dial menu and go back to standby mode.
Note:
1.
Make sure that you connect the mobile phone and the headset to use the
speed dial function.
2.
You need to assign speed dial numbers before using the speed dial.
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SC10UA
6.3 GPS Navigation
6.3.1 GPS Pairing
1. Press and hold the (+) Button or the (-) Button for 10 seconds until
you hear the voice prompt, “Conguration menu”.
2. Tap the (+) Button until you hear a voice prompt, “GPS pairing”.
3. Search for Bluetooth devices on your mobile phone. Select the
SC10U in the list of the devices detected on the mobile phone.
4. Enter 0000 for the PIN. Some GPS navigations may not ask for
the PIN.
5. The mobile phone conrms that pairing has completed and the
SC10UA is ready to use. You will hear a voice prompt, “Your
headset is paired”.
6. If the pairing process is not completed within three minutes, the
SC10UA will return to stand-by mode.
Note:
When Audio Multitasking is enabled, if you pair your GPS device via GPS Pairing,
its instructions will not interrupt your intercom conversations, but will overlay
with them.
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6.4 Sena SR10, Two-Way Radio Adapter
You can use a two-way radio and the SC10UA Bluetooth intercom
simultaneously by using the Sena SR10, a Bluetooth Two-way Radio
Adapter. Incoming audio from the two-way radio will not interrupt an
intercom conversation but is heard in the background. This is useful
when you have an intercom conversation with a passenger on the back
seat and use a two-way radio for group communication with other
motorcycle riders.
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SC10UA
7 STEREO MUSIC
7.1 Bluetooth Stereo Music
The Bluetooth audio device must be paired with the SC10UA by
following the
Device”
the Audio/Video Remote Control Prole (AVRCP), so if your Bluetooth
audio device also supports the AVRCP, you can use the SC10UA to
remotely control music playback. Not only can you adjust the volume
but you can also use functions such as play, pause, next track and
previous track.
1. To play or pause music, press the (+) Button for 1 second until you
hear a double beep.
2. To adjust the volume, tap the (+) Button or the (-) Button.
3. To track forward or track back, press and hold the (+) Button or
the (-) Button for 2 seconds until you hear a mid-tone single beep.
“Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo
procedures described in the
section 5.1
. The SC10UA supports
7.2 Music Sharing
You can start sharing music with an intercom friend using Bluetooth
stereo music during a two-way intercom conversation. When you
terminate music sharing, you can go back to the intercom conversation.
To start or terminate sharing music, press the (+) Button for 1 second
during an intercom conversation until you hear a double beep. To track
forward or track back, press and hold the (+) Button or the (-) Button
for 2 seconds.
Note:
1.
Both you and your intercom friend can remotely control music playback such
as track forward and track back.
2.
Music sharing will be paused when you are using your mobile phone or listening
to GPS instructions.
3.
When Audio Multitasking is enabled, if an intercom call is made when you are
listening to music, music sharing will not work.
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SC10UA
8 INTERCOM
To enter the intercom pairing mode, call intercom friends, or start group
intercom, you must enter the intercom menu by pressing the (-) Button
for 1 second. If you perform any action within the intercom menu, you
will automatically exit from the menu.
Intercom Functions Button Operation
Enter intercom menu Press the (-) Button for 1 second
- Enter intercom pairing mode Tap the (+) Button
- Call
rst intercom friend
second intercom friend
- Call
- Call
third intercom friend
- Start Group Intercom Press the (-) Button for 1 second
- Exit intercom menu Press the (+) Button for 3 seconds
Tap the (-) Button
Double tap the (-) Button
Triple tap the (-) Button
8.1 Intercom Pairing
8.1 .1 Pairing with Other SC10UA Headsets for Intercom
Conversation
The SC10UA can be paired with up to three other headsets for
Bluetooth intercom conversation.
1. Turn on the two SC10UA headsets (A and B) that you would like to
pair with each other.
2. Press and hold the (-) Button for 1 second to enter the intercom
menu.
3. Tap the (+) once, and you will hear a mid-tone single beep and the
voice prompt, “Intercom pairing”.
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4. Simply tap the (+) Button of any one of the two headsets A or B
and wait until the LEDs of both headsets turn to blue and intercom
connection is automatically established. The two SC10UA headsets
A and B are paired with each other for intercom conversation. If the
pairing process is not completed within one minute, the SC10UA will
return to stand-by mode.
A
B
C
Pairing A & B
D
5. You can make other pairing between headsets A and C, and between
headsets A and D by following the same procedure as above.
6. The intercom pairing queue is ‘
Last-Come, First-Served
’. If a
headset has multiple paired headsets for intercom conversations,
the last paired headset is set as
previous intercom friend becomes
third intercom friend
Note:
For example, after the pairing procedures listed above, headset D is the rst
intercom friend of headset A. Headset C is the second intercom friend of
headset A, and headset B is the third intercom friend of headset A.
.
rst intercom friend
second intercom friend
. The
, and
8.1.2 Pairing with Other Sena Headset Models for Intercom
Conversation
The SC10UA can be paired with all other Sena headset models such as
the 20S, SMH10 and the SMH5 for intercom conversation. Please
follow the same procedure as above to pair with these headset models.
Note:
The SMH5 cannot participate in three-way or four-way conference intercom
with the SC10UA. The SMH5 has a limited capability of having two-way intercom
with other Sena headsets.
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8.2 Two-way Intercom
8.2.1 Starting Two-way Intercom
You can start an intercom conversation with one of any intercom
friends by tapping the (-) Button within the intercom menu. Press and
hold the (-) Button for 1 second to enter the intercom menu. Tap the (-)
Button once to intercom with the
Button twice to intercom with the
the (-) Button three times to intercom with the
rst intercom friend
second intercom friend
third intercom friend
8.2.2 Ending Two-way Intercom
You can end an intercom conversation by using tapping the (-) Button
within the intercom menu. Press and hold the (-) Button for 1 second to
enter the intercom menu. Tap the (-) Button once to end intercom with
rst intercom friend
the
with the
second intercom friend
to end intercom with the
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, tap the (-) Button twice to end intercom
, and tap the (-) Button three times
third intercom friend
.
, tap the (-)
, and tap
8.3 Three-way Intercom
8.3.1 Starting Three-way Intercom
You (A) can have a three-way conference intercom with two other
SC10UA friends (B & C) by establishing two intercom connections
simultaneously. While a three-way conference intercom is in progress,
mobile phone connection of all three participants is temporarily
disconnected. However, as soon as the conference intercom terminates
.
or one of the participants leaves the intercom, all mobile phones
automatically reconnect to their headsets. If you have an incoming
mobile phone call during the conference intercom, terminate the
conference intercom to automatically reconnect and receive the phone
call.
1. You (A) need to be paired with two other friends (B & C) for three-
way conference intercom.
Pairing
(A)
Pairing
First Friend Second Friend
(B)
(C)
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2. Start an intercom conversation with one of the two friends in
your intercom group. For example, you (A) may start an intercom
conversation with the intercom friend (B). Or intercom friend (B)
may start an intercom call with you (A).
(A)
First Friend Second Friend
(B)
(C)
3. You (A) can call the second intercom friend (C) by double tapping
the (-) Button within the intercom menu, or the second intercom
friend (C) may join the intercom by making an intercom call to you
(A).
(A)
First Friend Second Friend
(B)
(C)
4. Now you (A) and two SC10UA intercom friends (B & C) are having
a three-way conference intercom.
(A)
First Friend Second Friend
(B)
(C)
8.3.2 Ending Three-way Intercom
You can completely terminate the conference intercom or just
disconnect an intercom connection with one of your active intercom
friends.
1. Press and hold the (-) Button for 3 seconds until you hear a beep to
terminate three-way conference intercom completely. It terminates
both intercom connections with (B) and (C).
2. Tap or double tap the (-) Button within the intercom menu to
disconnect intercom connection with one of the two intercom
friends accordingly. For example by single tapping the (-) Button
within the intercom menu, you can terminate the intercom
connection with just the rst intercom friend (B). However, you still
have the intercom connection with your second intercom friend
(C).
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8.4 Four-way Intercom
8.4.1 Starting Four-way Intercom
You can have four-way conference intercom with three other SC10UA
users by adding one more intercom participant to the three-way
intercom. While you are having a three-way intercom as above in
section 8.3, “Three-way Intercom”,
intercom friend of your intercom friend (C), may join the conference
intercom by making an intercom call to your intercom friend (C). Please
note that in this case, the new participant (D) is an intercom friend of
(C), not of you (A).
8.4.2 Ending Four-way Intercom
As same in the case of three-way intercom, you can completely get out
of the four-way conference intercom or just disconnect a single
intercom connection.
1. Press and hold the (-) Button for 3 seconds until you hear a beep
to terminate four-way conference intercom. It terminates the
intercom connections between you (A), and your intercom friends
(B) and (C).
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a new participant (D), who is an
2. Tap or double tap the (-) Button within the intercom menu to
disconnect the intercom connection with one of the two intercom
friends accordingly. However, when you disconnect the second
friend (C) by double tapping the (-) Button within the intercom
menu, you will be disconnected with the third participant (D) as
well. This is because the third participant (D) is connected with you
via the second friend (C).
Note:
Multiple headsets are connected during multi-way intercom. With various signals
interfering each other, the intercom distance of multi-way intercom is relatively
shorter than that of two-way intercom.
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9 THREE-WAY CONFERENCE PHONE
CALL WITH INTERCOM PARTICIPANT
1. When you have an incoming mobile phone call during an intercom
conversation, you will hear a ring tone. You can choose whether to
1) answer the mobile phone call and stop the intercom conversation,
or 2) reject the phone call and stay on the intercom conversation
1) To answer the phone call and stop the intercom conversation,
tap the (+) Button. The VOX Phone feature does not work if you
are connected to intercom. When you hang up the phone call,
the intercom will automatically be recovered.
2) To reject the phone call and stay on the intercom conversation,
press the (+) Button for 2 seconds until you hear a beep.
Unlike other motorcycle Bluetooth headsets, this prevents a user
from being dropped out of an intercom conversation by an incoming
mobile call.
.
2. When you have an incoming intercom call during a mobile phone
call, you will hear 4 high toned beeps, alerting you that there is
an incoming intercom call. You will also hear a voice prompt,
“Intercom requested”. In this case, the intercom call does not
override the mobile call because intercom has lower priority than
mobile call. You have to hang up the mobile phone call to make or
receive an intercom call.
3. You can have a three-way conference phone call by adding an
intercom friend to the mobile phone conversation. During a mobile
phone conversation, tap the (-) Button within the intercom menu
to invite one of the intercom friends to the mobile phone line. To
disconnect the intercom or the phone call, you must wait for the
other caller to hang up or end the intercom conversation.
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10 GROUP INTERCOM
Group Intercom allows you to instantly create a multi-way conference
intercom with three other most recently paired headsets.
1. Go through intercom pairing with up to three headsets you want to
have Group Intercom with.
2. Press and hold the (-) Button for 1 second within the intercom
menu to begin Group Intercom. The LED will ash blue and
red simultaneously and you will hear a voice prompt, “Group
intercom”.
3. To terminate Group Intercom, press the (-) Button for 3 seconds
during Group Intercom. You will hear a voice prompt, “Group
intercom terminated”.
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11 UNIVERSAL INTERCOM
You can have an intercom conversation with non-Sena Bluetooth
headsets using the Universal Intercom function. Non-Sena Bluetooth
headsets can be connected to the Sena Bluetooth headset if they
support the Bluetooth Hands-Free Prole (HFP). The working distance
may dier depending on the performance of Bluetooth headset that it
is connected to. In general, it is shorter than normal intercom distance
since it uses the Bluetooth Hands-Free Prole. The Universal Intercom
aects both the phone call connection and the multipoint connection
(mostly used for GPS connections for riders). You cannot use a
multipoint connection device while you are using the Universal Intercom
in case as below.
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1. If a non-Sena headset does not support a multipoint connection,
it cannot use a phone call connection while using the Universal
Intercom.
2. As for Sena headsets, the Universal Intercom aects the multipoint
connection.
3. If non-Sena headset (already paired as Universal Intercom with
Sena) is turned on, then the multipoint connection is automatically
deactivated. And the non-Sena headset is automatically connected
to Sena headset as a Universal Intercom. So you cannot use
multipoint connection devices such as GPS, while a non-Sena
headset is turned on.
4. Even though you disconnect the non-Sena headset as a Universal
Intercom, it will not automatically restore the multipoint connection.
To restore the multipoint connection, you should turn o the
non-Sena headset rst, then try to connect to multipoint device
manually from the device screen or simply reboot the device so that
it automatically connects to the Sena headset.
11.1 Universal Intercom Pairing
The SC10UA can be paired with non-Sena Bluetooth headsets for
Bluetooth intercom conversation. You can pair the SC10UA with only
one non-Sena Bluetooth headset so if you pair with a dierent nonSena Bluetooth headset, the previous pairing will be removed.
1. Turn on the SC10UA and a non-Sena Bluetooth headset that you
want to pair with.
2. Press and hold the (+) Button or the (-) Button for 10 seconds to
enter the conguration menu. Tap the (+) Button until you hear a
voice prompt, “Universal intercom pairing”. Tap the (-) Button
to enter into Universal Intercom Pairing mode and the blue LED will
ash rapidly and you will hear multiple beeps. Please refer to
14.1.8, “Universal Intercom Pairing”
for more details.
3. Perform the operation required for handsfree pairing on the
non-Sena Bluetooth headset (refer to the User’s Manual for the
headsets you want to use). The SC10UA will automatically pair with
a non-Sena Bluetooth headset when each are in pairing mode.
section
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11.2 Two-way Universal Intercom
You can initiate the Universal Intercom connection with non-Sena
Bluetooth headsets using the same intercom connection method as
you would between other Sena headsets. Within the intercom menu,
you may single tap the (-) Button to begin an intercom conversation
with the rst intercom friend, double tap with the second intercom
friend, and triple tap with the third intercom friend.
Non-Sena Bluetooth headsets may initiate the Universal Intercom
connection, by activating the voice dialer or using the redialing
operation. You may also disconnect the existing connection by using
the operation to end a call (refer to
for voice dialer, redialing, and ending a call).
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the User’s Manual for the headsets
11.3 Three-way Universal Intercom
You may make a three-way Universal Intercom connection with two
SC10UAs and one non-Sena Bluetooth headset. If the intercom
connection is made, all headsets connected cannot use the mobile
phone call function since the connection between the headset and the
phone is disconnected temporarily. If you disconnect the intercom call,
the mobile phone connection is made again automatically so that you
can use a mobile phone call function.
1. You (A) need to be paired with a non-Sena Bluetooth headset (B)
and another SC10UA headset (C) for the three-way conference
intercom.
Pairing
(A)
Pairing
(B) (C)
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2. Start an intercom conversation with non-Sena Bluetooth headset
(B) in your intercom group. For example, you (A) may start an
intercom conversation with non-Sena Bluetooth headset (B). The
non-Sena Bluetooth headset (B) may also start an intercom call
with you (A).
(A)
(B) (C)
3. The other SC10UA (C) may join the intercom by making an intercom
call to you (A).
(A)
(B) (C)
4. Now you (A), non-Sena Bluetooth headset (B), and the other
SC10UA (C) are having a three-way conference intercom.
(A)
(B) (C)
5. You may disconnect three-way Universal Intercom by pressing and
holding the (-) Button for 3 seconds.
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11.4 Four-way Universal Intercom
You may make a four-way Universal Intercom connection with a couple
of dierent congurations,
Bluetooth headset
headsets
.
or
You may have a couple of other Four-way Universal Intercom
congurations,
1) your headset (A), a non-Sena Bluetooth headset (B),
another SC10UA (C), and a non-Sena Bluetooth headset (D)
headset (A), a non-Sena Bluetooth headset (B), and two other SC10UA
headsets (C and D)
. You may make the four-way Universal Intercom call
the same way as a normal four-way intercom call.
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1) three SC10UAs and one non-Sena
2) two SC10UAs and two non-Sena Bluetooth
,
2) your
11.4.1 Four-way Universal Intercom Case 1
Two SC10UA headsets (A and C) and two non-Sena Bluetooth headsets
(B and D).
1. You (A) may start an intercom conversation with the non-Sena
Bluetooth headset (B).
(A)
(B)
(C)
(D)
2. The other SC10UA (C) may join the intercom by making an intercom
call to you (A).
(A)
(B)
(C)
(D)
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3. The non-Sena Bluetooth headset (D) may join the conference
intercom by making an intercom call to the SC10UA (C).
(A)
(B)
(C)
(D)
4. Now two SC10UA headsets (A & C) and two non-Sena Bluetooth
headsets (B & D) are connected with the four-way Universal
Intercom.
(A)
(B)
(C)
(D)
You may disconnect a four-way Universal Intercom using the same way
as you do in a normal four-way intercom. Please refer to
section 8.4.2,
“Ending Four-way Intercom”.
11.4.2 Four-way Universal Intercom Case 2
Three SC10UA headsets (A, C and D) and one non-Sena Bluetooth
headset (B). The procedure is the same as case 1 described in
11.4.1
.
(A)
(B)
(C)
(D)
section
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12 FM RADIO
12.1 FM Radio On and O
To turn on the FM radio, press the (-) Button for 5 seconds until you
hear a mid-toned double beep sound. You will then hear a voice prompt,
“FM on”. To turn o the FM radio, press the (-) Button for 5 seconds
until you hear a voice prompt, “FM o”. When you power it o, the
SC10UA will remember the last station frequency. When you power it
on, the last station frequency will be playing.
12.2 Preset Stations
You can listen to preset stations while listening to the FM radio. Press
the (+) Button for 3 seconds to go upward to your next saved preset
station.
Note:
1.
You can save FM stations to presets before using FM radio. Connect the
SC10UA to your PC and open the Device Manager. It allows you to save up to
10 FM station frequency presets on the SC10UA settings menu. You may do
the same operation by using the Smartphone App.
2.
You can still answer an incoming phone call and intercom while listening to the
FM radio.
12.3 FM Sharing
You can listen to the radio during the intercom conversation. To start
FM sharing, press and hold the (-) Button for 5 seconds during the
intercom conversation. During FM sharing, you can move to the next
preset station and you or your friend on the intercom can change
frequencies. If either person changes the frequency, the other will
listen to the same frequency. To terminate FM sharing, press and hold
the (-) Button for 5 seconds or end the intercom call.
Note:
1.
FM sharing will be terminated if the headset starts a multi-way intercom
conference.
2.
When Audio Multitasking is enabled, if an intercom call is made while you are
listening to the FM radio, FM sharing will not work.
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12.4 Region Selection
You can select the proper FM frequency region from the Device
Manager. With the region setting, you may optimize the seek function
to avoid unnecessary frequency ranges.
Region Frequency Range Step
Worldwide 76.0 ~ 108.0 MHz ± 100 kHz
Americas 87.5 ~ 107.9 MHz ± 200 kHz
Asia 87.5 ~ 108.0 MHz ± 100 kHz
Australia 87.5 ~ 107.9 MHz ± 200 kHz
Europe 87.5 ~ 108.0 MHz ± 100 kHz
Japan 76.0 ~ 95.0 MHz ± 100 kHz
13 FUNCTION PRIORITY
The SC10UA operates in the following order of priority:
(highest)
Intercom/FM sharing
Music sharing by Bluetooth stereo music
Bluetooth stereo music
(lowest)
A lower priority function is always interrupted by a higher priority
function.
Note:
If you select music as the audio source priority, the order of priority will change
as below:
(highest) Mobile phone
Bluetooth stereo music
Intercom/FM sharing
Music sharing by Bluetooth stereo music
(lowest) FM radio
Mobile phone
FM radio
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14 CONFIGURATION SETTING
14.1 Headset Conguration Setting
You can set the conguration of the SC10UA by the voice menu
instruction described below.
1. To enter into voice conguration menu, press and hold the (+)
Button or the (-) Button for 10 seconds until the LED shows solid
blue and you hear high toned double beeps. You will also hear a
voice prompt, “Conguration menu”.
2. Tap the (+) Button to navigate between the menus. You will hear
voice prompts for each menu item as below.
3. You can enable/disable a feature or execute a command by tapping
the (-) Button.
4. If no button is pressed within 10 seconds, the SC10UA will exit the
conguration and go back to stand-by mode.
5. If you want to exit the conguration immediately, tap the (+) Button
until you hear a voice prompt, “Exit conguration”, and tap the
(-) Button.
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Ta p
Phone pairing
Second mobile phone pairing
GPS pairing
Phone selective pairing
Media selective pairing
Tapping
Delete all pairings
Remote control pairing
Universal intercom pairing
Factory reset
Exit configuration
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14.1.1 Mobile Phone Pairing
Voice Prompt “Phone pairing”
Factory Default N/A
To go into mobile phone pairing mode, tap the (+) Button until you hear
the voice prompt, “Phone pairing”. If you tap the (+) Button, you can
exit from the phone pairing mode.
14.1.2 Second Mobile Phone Pairing
Voice Prompt “Second mobile phone pairing”
Factory Default N/A
To go into second mobile phone pairing mode, tap the (+) Button until
you hear the voice prompt, “Second mobile phone pairing”. If you
tap the (+) Button, you can exit from the second mobile phone pairing
mode.
14.1.3 GPS Pairing
Voice Prompt “GPS pairing”
Factory Default N/A
To go into GPS pairing mode, tap the (+) Button until you hear the voice
prompt, “GPS pairing”.
14.1.4 Phone Selective Pairing
Voice Prompt “Phone selective pairing”
Factory Default N/A
To go into phone selective pairing mode, tap the (+) Button until you
hear the voice prompt, “Phone selective pairing”. If you tap the (+)
Button, you can exit from the phone selective pairing mode.
14.1.5 Media Selective Pairing
Voice Prompt “Media selective pairing”
Factory Default N/A
To go into media selective pairing mode, tap the (+) Button until you
hear the voice prompt, “Media selective pairing”. If you tap the (+)
Button, you can exit from the media selective pairing mode.
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14.1.6 Delete All Bluetooth Pairing Information
Voice Prompt “Delete all pairings”
Factory Default N/A
Execute Tap the (-) Button
To delete all Bluetooth pairing information of the SC10UA, tap the (+)
Button until you hear a voice prompt, “Delete all pairings”, and tap
the (-) Button to conrm.
14.1.7 Remote Control Pairing
Voice Prompt “Remote control pairing”
Factory Default N/A
Execute Tap the (-) Button
To enter into Remote Control Pairing mode, tap the (+) Button until you
hear a voice prompt, “Remote control pairing”. Then tap the (-)
Button to enter into Remote Control Pairing mode. The headset will
automatically exit from the conguration menu.
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14.1.8 Universal Intercom Pairing
Voice Prompt “Universal intercom pairing”
Factory Default N/A
Execute Tap the (-) Button
To enter into Universal Intercom Pairing mode, tap the (+) Button until
you hear a voice prompt, “Universal intercom pairing”. Then tap the
(-) Button to enter into Universal Intercom Pairing mode. The headset
will automatically exit from the conguration menu.
14.1.9 Factory Reset
Voice Prompt “Factory reset”
Factory Default N/A
Execute Tap the (-) Button
To restore factory default settings on the SC10UA, tap the (+) Button
until you hear a voice prompt, “Factory reset”, and tap the (-) Button
to conrm. The SC10UA powers o with a voice prompt, “Headset
reset, goodbye”.
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14.1.10 Exit Voice Conguration Menu
Voice Prompt “Exit conguration”
Factory Default N/A
Execute Tap the (-) Button
To exit voice conguration menu and get back to stand-by mode, tap
the (+) Button until you hear a voice prompt, “Exit conguration”,
and tap the (-) Button to conrm.
14.2 Software Conguration Setting
You can change the settings of the headset through the Device
Manager or the Smartphone App.
14.2.1 Assigning Speed Dial
Assign phone numbers for speed dialing to make a phone call quickly.
14.2.2 Audio Source Priority (Default: Intercom)
Audio Source Priority allows you to select the priority between the
intercom and music (which includes GPS app instructions and message
notications) from a smartphone. If the intercom is selected as the
audio source priority, your music will be interrupted during an intercom
conversation. If music is selected as the audio source priority, intercom
conversations will be interrupted while your music is heard.
Note:
Audio Source Priority is active only when Audio Multitasking is disabled.
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14.2.3 Audio Boost (Default: Disable)
Enabling Audio Boost increases the overall maximum volume. Disabling
Audio Boost reduces the overall maximum volume, but delivers more
balanced sound.
14.2.4 VOX Phone (Default: Enable)
If this feature is enabled, you can answer incoming calls by voice. When
you hear a ringtone for an incoming call, you can answer the phone by
saying a word such as “Hello” loudly or by blowing air into the
microphone. VOX phone is temporarily disabled if you are connected to
intercom. If this feature is disabled, you have to tap the (+) Button to
answer an incoming call.
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14.2.5 VOX Intercom (Default: Disable)
If this feature is enabled, you can initiate an intercom conversation with
the last connected intercom friend by voice. When you want to start
intercom, say a word such as “Hello” loudly or blow air into the
microphone. If you start an intercom conversation by voice, the
intercom terminates automatically when you and your intercom friend
remain silent for 20 seconds. However, if you manually start an intercom
conversation by tapping the (-) Button within the intercom menu, you
have to terminate the intercom conversation manually.
However, if you start intercom by voice and end it manually by pressing
and holding the (-) Button for 3 seconds, you will not be able to start
intercom by voice temporarily. In this case, you have to tap the (-)
Button within the intercom menu to restart the intercom. This is to
prevent repeated unintentional intercom connections by strong wind
noise. After rebooting the SC10UA, you can start intercom by voice
again.
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14.2.6 HD Voice (Default: Disable)
HD Voice allows you to communicate in high-denition during phone
calls. This feature increases the quality so that the audio will be crisp
and clear during phone call conversations.
If this feature is enabled, incoming phone calls will interrupt intercom
conversations and audio from the SR10 will not be heard during
intercom conversations. Three-Way Conference Phone Call with
Intercom Participant will not be available if HD Voice is enabled.
Note:
1.
Refer to the manufacturer of your Bluetooth device that will be connected to
the headset to see if it supports HD Voice.
2.
HD Voice is active only when Audio Multitasking is disabled.
14.2.7 HD Intercom (Default: Enable)
HD Intercom enhances the two-way intercom audio from normal quality
to HD quality. HD Intercom will become temporarily disabled when you
enter into a multi-way intercom. If this feature is disabled, the two-way
intercom audio will change to normal quality.
Note:
1.
The intercom distance of HD Intercom is relatively shorter than that of normal
intercom.
2.
HD intercom is active only when Audio Multitasking is disabled.
14.2.8 VOX Sensitivity (Default: Medium)
The sensitivity can be adjusted depending on your riding environment.
14.2.9 Voice Prompts (Default: Enable)
You can disable voice prompts by software conguration setting,
But the following voice prompts are always on.
-
headset conguration setting menu, battery level indicator,
speed dial, FM radio functions
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14.2.10 RDS AF Setting (Default: Disable)
Radio Data System (RDS) Alternative Frequency (AF) Setting
allows a receiver to re-tune to the second frequency location when the
rst signal becomes too weak. With RDS AF enabled on the receiver, a
radio station with more than one frequency can be used.
14.2.11 Sidetone (Default: Disable)
Sidetone is audible feedback of your own voice. It helps you to naturally
speak at the correct level according to varying helmet noise conditions.
If this feature is enabled, you can hear what you are speaking during an
intercom conversation or a phone call.
14.2.12 Advanced Noise Control™ (Default: Enable)
When Advanced Noise Control is enabled, the background noise is
reduced during an intercom conversation. When it is disabled, the
background noise is mixed with your voice during intercom.
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14.2.13 Audio Multitasking™ (Default: Disable)
Audio Multitasking allows you to hear the audio from two features
simultaneously. When Audio Multitasking is enabled, phone calls, GPS
instructions and intercom conversations can be overlaid with audio
from the FM radio, music or GPS app instructions from a smartphone
in the background with reduced volume. Increasing or decreasing the
volume of the audio in the foreground will also increase or decrease the
volume of the overlaid audio in the background. The volume of the
foreground audio can be adjusted using the headset. How much
background audio that is heard can be adjusted using the Smartphone
App.
HD Intercom, HD Voice and Audio Source Priority become disabled
temporarily when Audio Multitasking is enabled.
Foreground* Background**
Model
SC10UA
Phone GPS Intercom FM Radio
A
O
Foreground and Background Combination Table
A
O
O O
C
O
B
O
O O
C
O
Music or
Smart Navi
B
O
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* Two audio sources in the foreground can be heard simultaneously with the
same volume level.
** Only one background source can be heard at a time while listening to an
audio source in the foreground.
A. GPS instructions can be heard during phone calls and the volume level of
both audio sources can be adjusted using the headset.
B. GPS app directions will be heard in the background during intercom
conversations.
C. The FM radio will be heard in the background when GPS instructions are
heard.
Note:
1.
Audio Multitasking will be activated during two-way intercom conversations
with a headset that also supports this feature.
2.
When Audio Multitasking is disabled, the background audio source will return
to its independent volume level.
3.
For Audio Multitasking to work properly, you need to power the headset o
and on. Please restart the headset.
4.
Some GPS devices may not support this feature.
14.2.14 Background Volume (Default: Level 5)
The Background Volume can be adjustable only when the Audio
Multitasking turns on. Level 9 is the highest volume and 0 is the lowest.
15 REMOTE CONTROL
You can remotely control the SC10UA via Bluetooth using the Remote
Control (sold separately). This eliminates the need to take o your hand
for button operations. Your SC10UA and the Remote Control must be
paired together before use.
1. Turn on the SC10UA and the Remote Control.
2. Press the (+) Button or the (-) Button for 10 seconds to enter
the conguration menu. Tap the (+) Button until you hear a voice
“
prompt saying,
to enter into Remote Control Pairing mode and the red LED will
ash rapidly and you will hear multiple beeps. Please refer to
14.1.7, “Remote Control Pairing”
3. Enter Bluetooth pairing mode on your Remote Control. The
SC10UA will automatically perform pairing with the Remote Control
in pairing mode. You will hear a voice prompt,
connected
Remote control pairing”. Press the (-) Button
for more details.
“
Remote control
”
, when they are successfully connected.
section
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SC10UA
16 FIRMWARE UPGRADE
The SC10UA supports rmware upgrades. You can update the rmware
using the Device Manager. Please visit oem.sena.com/schuberth/ to
check the latest software downloads.
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17 TROUBLESHOOTING
17.1 Intercom Failure
When you try to start an intercom conversation with an intercom friend
who is unavailable within range or already having a conference intercom
with other riders or a mobile phone call, you will hear a low tone double
beep signifying an intercom busy signal. In this case, you have to try
again later.
17.2 Intercom Reconnection
If your intercom friend goes out of range while having an intercom
conversation, you may hear static noise and eventually the intercom will
be disconnected. In this case, the SC10UA automatically tries to
reconnect the intercom every 8 seconds and you will hear high tone
double beeps until the intercom is reestablished. If you do not want to
make a reconnection, press and hold the (-) Button for 1 second to stop
the attempt.
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SC10UA
17.3 Fault Reset
When the SC10UA is not working properly or is in faulty status for any
reason, you may reset by pushing the pin-hole reset button as shown in
the picture below. Insert a paper clip into the reset pin-hole and press
the reset button for a second with light pressure. The SC10UA will be
switched o. Restart the system and try again. This will not restore the
headset to factory default settings.
17.4 Factory Reset
If you want to restore the headset to factory default settings, use the
Factory Reset in the conguration menu. The headset automatically
restores the default settings and turns o. Please refer to
“Factory Reset”
for more details.
section 14.1.9,
18 QUICK OPERATION REFERENCE
Type Function Button Command LED Beep
Basic
Function
Mobile
Phone
Power on
Power o
Volume adjustment
Answer mobile
phone call
End mobile phone
call
Voice dial
Speed dial
Reject incoming
call
Press the (+) Button and the
(-) Button for 1 second
Press the (+) Button and the
(-) Button for 1 second
Tap the (+) Button or the (-)
Button
Tap the (+) Button - -
Press the (+) Button for
2 seconds
Press the (+) Button for
3 seconds
Press the (+) Button for
5 seconds
Press the (+) Button for
2 seconds
Solid blue
Solid red
Ascending
beeps
Descending
beeps
- -
- -
- -
Mid-tone
single beep
- -
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45
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SC10UA
Type Function Button Command LED Beep
- -
- -
-
- -
Blue and red
ashing
- -
-
- -
Intercom
Music
Intercom pairing
Start/End each
intercom
End all intercoms
Start Group
Intercom
End Group
Intercom
Play/Pause
Bluetooth music
Track forward/
back
Press the (-) Button for
1 second
Tap the (+) Button Red ashing
Tap the (+) Button of any one of the two headsets
Press the (-) Button for
1 second
Tap the (-) Button -
Press the (-) Button for
3 seconds
Press the (-) Button for
1 second
Press the (-) Button for
1 second
Press the (-) Button for
3 seconds
Press the (+) Button for
1 second
Press the (+) Button or the
(-) Button for 2 seconds
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Mid-tone
single beep
Mid-tone
double beeps
Mid-tone
double beeps
-
Mid-tone
double beeps
Type Function Button Command LED Beep
FM Radio
FM radio on/o
Select preset
Seek up
Press the (-) Button for
5 seconds
Press the (+) Button for
3 seconds
Press the (+) Button for
1 second
Mid-tone
double beeps
Mid-tone
single beep
High tone
triple beeps
Page 47
CERTIFICATION AND SAFETY APPROVALS
FCC Compliance Statement
This device complies with part 15 of the FCC rules. Operation is subject
to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for
a Class B digital device pursuant to part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be
determined by turning the equipment on and o, the user is encouraged
to try to correct the interference by one or more of the following
measures:
•
Reorient or relocate the receiving antennae
•
Increase the separation between the equipment and the receiver
SC10UA
•
Connect the equipment into an outlet on a circuit dierent from that
to which the receiver is connected
•
Consult the dealer or an experienced radio/TV technician for help
FCC RF Exposure Statement
This product is compliance to FCC RF Exposure requirements and
refers to FCC website https://apps.fcc.gov/oetcf/eas/reports/
GenericSearch.cfm search for FCC ID: S7A-SP22.
FCC Caution
Any changes or modications to the equipment not expressly approved
by the party responsible for compliance could void user’s authority to
operate the equipment.
CE Declaration of Conformity
This product is CE marked according to the provisions of the Radio
Equipment Directive (2014/53/EU). Hereby, Sena declares that the
radio equipment type 10U for Schuberth is in compliance with Directive
2014/53/EU. For further information, please consult oem.sena.com/
schuberth/. This device can be operated in at least one Member State
without infringing applicable requirements on the use of radio spectrum.
Product: SC10UA (Motorcycle Bluetooth Communication System)
Model: 10U for Schuberth
RF Range for Bluetooth: 2402 ~ 2480 MHz
Max Output Power(E.I.R.P.) for Bluetooth: 10.06 dBm
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SC10UA
Industry Canada Statement
This radio transmitter (identify the device by certication number) has
been approved by Industry Canada to operate with the antenna types
listed below with the maximum permissible gain indicated. Antenna
types not included in this list, having a gain greater than the maximum
gain indicated for that type, are strictly prohibited for use with this
device.
This device complies with Industry Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference
that may cause undesired operation of the device.
Le present appareil est conforme aux CNR d’Industrie Canada
applicables auxappareils radio exempts de licence. L'exploitation est
autorisee aux deux conditions suivantes : (1) l'appareil ne doit pas
produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout
brouillage radioelectrique subi, meme si le brouillage est susceptible
d’en compromettre lefonctionnement.
Le present appareil est conforme aux CNR d’Industrie Canada
applicables aux appareils radio exempts de licence. Son fonctionnement
est soumis aux deux conditions suivantes :
(1) Cet appareil ne doit pas creer d’interferences prejudiciables.
(2) Cet appareil doit accepter toute interference recue, y compris celles
causant un fonctionnement indesirable.
48
Bluetooth License
The Bluetooth® word mark and logos are owned by the Bluetooth SIG,
Inc. and any use of such marks by Sena is under license. Other
trademarks and trade names are those of their respective owners.
The product is compliant with and adopts the Bluetooth
®
Specication
4.1 and has successfully passed all interoperability tests that are
specied in the Bluetooth® specication. However, interoperability
between the device and other Bluetooth®-enabled products is not
guaranteed.
WEEE (Waste Electrical and Electronic Equipment)
The crossed-out wheel bin symbol on the product,
literature, or packaging reminds you that all electrical and
electronic products, batteries, and accumulators must be
taken to separate collection at the end of their working
life. This requirement applies to the European Union and
other locations where separate collection systems are
available. To prevent possible harm to the environment or human health
from uncontrolled waste disposal, please do not dispose of these
products as unsorted municipal waste, but hand it in at an ocial
collection point for recycling.
Page 49
PRODUCT WARRANTY AND DISCLAIMER
Limited Warranty
Limited Warranty
Schuberth guarantees the product quality based on the technical
specication stated in the product manual, and data regarding product
warranty. Here, product warranty extends to the product only.
Schuberth will not be liable for any loss, damage of human life, or loss
of property which may result from using the product beyond defective
parts or aws that occur due to problems in manufacture.
Warranty Period
Schuberth guarantees free-of-charge replacements of defective parts
of the product or aws that may have occurred due to problems in
manufacture for a period of 2 years from the date of initial purchase.
Termination
Quality warranty of the product becomes eective on the date of initial
purchase. In addition, the quality warranty of the product expires when
the warranty period expires. However, in the following cases, the
warranty will be terminated prematurely.
•
In the event the product has been sold or transferred to a third party.
•
In the event the manufacturer’s name, serial number, product label, or
other markings have been modied or removed.
SC10UA
•
In the event any unauthorized person has tried to disassemble, repair,
or modify the product.
Notice and Waiver
By buying and using this product, you relinquish considerable legal
rights including any claim for compensation for damages. Therefore, be
certain to read and understand the following terms and conditions
before using the product. Use of this product will constitute consent to
this agreement, and forfeiture of rights to all claims. If you do not
consent to all the terms and conditions of this agreement, return the
product for a refund.
1. You agree that you, your descendants, legal proxies, successors, or
transferees will not raise permanent volitional request for any suit,
claim, implementation, redemption or similar action from Schuberth
and Sena
Technologies, Inc ("Sena")
such as diculty, pain, suering, inconvenience, loss, injury, or
death which may occur to you or a third party during the use of
this product.
2. You must completely understand and accept all risks (including
those occurring due to any careless behavior of yours or others)
which may occur during the use of this product.
with regard to any occasion
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SC10UA
3. You are responsible for ensuring that your medical condition permits
usage of the product and that you are in sucient physical condition
for using any device which can be used with it. In addition, you must
ensure that the product does not limit your abilities and that you are
able to use it safely.
4. You must be an adult who can take responsibilities for using the
product.
5. You must read and understand the following warnings and alerts:
•
Schuberth and Sena together with employees, managers,
partners, subsidiaries, representatives, agents, supporting rms
and suppliers, sole sellers of Schuberth and Sena (collectively
referred to as “the company”) recommend that, before using the
product and similar devices of any brands including its derivative
models, you collect any relevant information in advance and be
entirely prepared in terms of weather, trac situation, and road
conditions.
•
When you use the product while you operating any vehicle or
equipment such as motorcycles, scooters, mopeds, ATVs, or
quad-bikes (hereinafter called as “transportation means”), you
must take complete caution regardless of the location of such
operation.
•
Use of the product on the road may cause such risks as fracture,
serious disability, or death.
50
•
Risk factors, which may occur when you use the product, may be
due to errors of the manufacturer, its agents, or third parties
which are involved in the manufacturing.
•
Risk factors, which may occur when you use the product, may be
unforeseeable. Therefore, you must take full responsibility for any
damage or loss caused by all risk factors which may occur when
using the product.
•
When you use the product, use good judgment; never use it
under the inuence of alcohol.
6. You must read and completely understand all terms and conditions
of legal rights and warnings that are involved in using the product.
In addition, usage of the product constitutes acceptance of all
terms and conditions regarding waiver of rights.
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SC10UA
Warranty Exclusions
Reasons for Limited Liabilities
If you do not return the product after purchasing it, you relinquish all
rights to liabilities, loss, claims, and claims for reimbursement of
expenses (including attorney’s fees). Therefore, Schuberth will not be
liable for physical injury, death, or any loss or damage of transportation
means, possessions, or assets which belong to you or third parties that
may have occurred while you use the product. Further, Schuberth will
not be liable for any substantial damage not related to the condition,
environment, or malfunction of the product. All risks related with the
operation of the product depend entirely on the user regardless of its
use by the initial purchaser of a third party.
Use of this product may violate local or national laws. In addition, be
aware once again that correct and safe use of the product is entirely
your responsibility.
Limitation of Liability
TO THE FULL EXTENT ALLOWED BY LAW, SCHUBERTH EXCLUDES
FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED
IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR
INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS,
LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE
SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE,
FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF
SCHUBERTH OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY
TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE
PAID, AT SCHUBERTH'S OPTION. THIS DISCLAIMER OF LIABILITY
FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED
HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. IN ANY CASE,
THE TOTAL COMPENSATION LIABILITIES OF SCHUBERTH OR ITS
SALES AGENTS SHALL NOT EXCEED THE PRICE PAID FOR THE
PRODUCT BY THE PURCHASER.
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SC10UA
Liabilities Disclaimer
In addition to damages which may occur due to the use of the product,
Schuberth will not be liable for damages of the product which occur
due to the following events.
•
In the event the product is misused or used for purposes other than
its intended purposes.
•
In the event the product is damaged because the user does not
follow the content of the product manual.
•
In the event the product is damaged because it has been left
unattended or has undergone any other accident.
•
In the event the product is damaged because the user has used any
parts or software which are not provided by the manufacturer.
•
In the event the product is damaged because the user has
disassembled, repaired, or modied it in such way as is not explained
in the product manual.
•
In the event the product is damaged by a third party.
•
In the event the product is damaged due to Acts of God (including
re, ood, earthquake, storm, hurricane or other natural disaster).
•
In the event the surface of the product is damaged by use.
52
Warranty Service
To obtain product warranty service, send the defective product, at your
expense, to the manufacturer or the seller along with proof of purchase
(a receipt that shows the purchase date, a product registration
certicate of the Website, and other relevant information). Take
necessary measures to protect the product. In order to get a refund or
replacement, you must include the whole package as it was purchased.
Free-of-charge Service
Schuberth will provide free-of-charge repair or replacement service for
the product when product defects occur within the scope of the
product warranty during the warranty period.
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2.0.3
Producer: Sena Technologies, Inc
19, Heolleung-ro 569-gil, Gangnam-gu
Seoul 06376, Republic of Korea
Importer in Europe: SCHUBERTH GmbH
Stegelitzer Straße 12
D-39126 Magdeburg, Germany
Importer in US: SCHUBERTH North America
9920 Pacic Heights Blvd., Suite 150
San Diego, CA 92121
www.schuberth.com
User's Guide for Firmware v2.0
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