Schlage SCHLAGETOUCH User Manual

Default Codes Códigos de predeterminado Codes du défaut

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PLEASE KEEP THIS GUIDE

You will need these codes to operate your lock!

CONSERVE ESTA GUÍA

¡Necesitará estos códigos para operar la cerradura!

VEUILLEZ CONSERVERCE GUIDE

Vous aurez besoin de ces codes pour faire fonctionner la serrure!

SCHLAGE TOUCH™

Keyless Touchscreen Locks

User Guide

ENGLISH

Warranty

Lifetime Limited Mechanical and Finish Warranty and 3-Year Limited Electronics Warranty

Subject to the terms and conditions of the warranty, Schlage extends a lifetime limited mechanical and ﬁnish warranty and a three-year limited electronics warranty to the original consumer user (“Original User”) of our Schlage brand product (“Product”) against defects in material and workmanship, as long as the Original User occupies the residential premises upon which the Product was originally installed.

See answers.schlage.com for speciﬁc warranty details and limitations, or contact Schlage Customer Service at (888) 805-9837 in the U.S., 800-997-4734 in Canada or 018005067866 in Mexico for assistance.

Schlage Touch

™

User Guide

Contents

Warranty .............................................................2

Lock Parts ............................................4

Keyless Touchscreen Deadbolt ................4

Keyless Touchscreen Lever ........................5

Locking and Unlocking ................................ 6

Keyless Touchscreen Deadbolt ......... 7

Changing the Battery ....................................7

Battery Jump .....................................................7

Keyless Touchscreen Lever ................8

Locking and Unlocking ................................ 8

Changing the Battery ................................... 9

Battery Jump ....................................................9

Programming Guide .......................... 10

Indicator Light Signals ................................10

Codes .................................................................10

Default Code Locations .............................10

Basic Controls ................................................. 11

Enhanced Controls ...................................... 12

Record Your Codes .............................13

User Codes ......................................................13

Troubleshooting ................................ 14

Restore Factory Settings ...........................15

ENGLISH

YOUR LOCK!

To ensure the best warranty coverage and customer service, please register your product at Schlage.com/register.

Please keep this guide

This guide contains important information about your lock!

• Default User Codes and Programming Code are located on the sticker on the front of this guide! You will need these if you ever need to reset your lock back to factory default settings!

• The sticker also contains your serial number, which may be needed for warranty and customer service support.

• Instructions for adding and deleting User Codes, changing the lock behavior, troubleshooting, customer service and more are explained in this guide!

How do I unlock my door if my battery dies?

Good question! In the event that the battery is dead, you can use a 9 volt battery to jump start your lock! Just press a 9 volt battery onto the contacts below the thumbturn or lever, and enter your user code to unlock.

UNLOCK

YOUR SOLUTION

Browse to answers.schlage.com and click on Keyless Touchscreen Locks in the menu on the right side for videos, troubleshooting, FAQ and more.

Questions about your new

Schlage Touch

™?

Please don’t return it to the store!

Let us help you ﬁrst!

Need Help?

For technical documents and videos, visit schlage.com

U.S.A.: 888-805-9837 Canada: 800-997-4734 Mexico: 018005067866

ENGLISH

Keyless Touchscreen Deadbolt

Model BE375

DOOR EXTERIOR

Bolt

Touchscreen

Keypad

Schlage

Button

Indicator

Light

Jump start

Contacts

Outside

Thumbturn

Touchscreen Keypad

• Used to enter codes for programming and unlocking. See Programming Guide on page 10 and Locking and Unlocking on page 6 for more information.

Indicator Light

• Multi-color light indicator for lock status. See Indicator Light Signals on page 10.

Outside Thumbturn

• Used to unlock the lock aer a valid User Code has been entered, or to lock the lock aer the Schlage button has been pressed.*

Emergency Jump Start Contacts

• Used to jump start the lock if the battery is dead.

* If the Lock & Leave feature is disabled, a valid User Code must be entered to lock the door.

See Enable or Disable Lock & Leave on page 12.

DOOR INTERIOR

Inside

Thumbturn

Bolt

Inside Thumbturn

• Used to lock or unlock the lock.

LOCK PARTS

ENGLISH

Keyless Touchscreen Lever

Model FE695

DOOR EXTERIOR

Latch

Jump start

Contacts

Outside

Lever

Schlage

Button

Indicator

Light

Touchscreen

Keypad

Touchscreen Keypad

• Located on the outside of the lock. Used to enter codes for programming and unlocking. See Programming Guide on page 10 and Locking and Unlocking on page 8 for more information.

Indicator Light

• Multi-color light indicator for lock status. See Indicator Light Signals on page 10.

Lever

• The outside lever can be rotated at any time, but will only retract the latch when the lock is unlocked.

Emergency Jump Start Contacts

• Used to jump start the lock if the battery is dead.

DOOR INTERIOR

Latch

Inside

Lever

Thumbturn

Lever

• The inside lever can be rotated at any time to retract the latch.

Thumbturn

• Used to put the lock in a locked or unlocked state.

ENGLISH

MODEL BE375

Locking and Unlocking

From the outside:

To Lock

* If the Lock & Leave

feature is disabled, a valid User Code must be entered to lock the door. See Enable or Disable Lock & Leave

on page 12.

1. Press the Schlage button.* 2. Rotate the thumbturn away from the hinges.

To Unlock

If lighting is low, press the Schlage button to illuminate the touchscreen numbers before beginning.

1. Enter a User Code into the

keypad.

2. Rotate the thumbturn toward the hinges.

KEYLESS TOUCHSCREEN DEADBOLT

ENGLISH

Changing the Battery

Tip: Replace the batteries in your lock at the same time each year that you test and replace the batteries in your smoke alarms. This will ensure continued reliable operation. Use a high-quality alkaline 9 volt battery for replacement.

If your lock’s low battery icon is lit, replace the battery as soon as possible.

1. Remove the inside cover. 2. Replace the battery. 3. Re-tuck wires so they will not be crimped. Replace the cover.

Battery Jump

The emergency battery jump start can be used if your battery is dead to unlock your door. Do not remove the battery until you have opened your door.

WARNING: The lock will remain unlocked until you change the battery or manually relock the door from the inside!

1. Connect a new high-

quality alkaline 9 volt battery to the contacts below the touchscreen keypad.

Keep the battery connected to the jump start contacts as you unlock your door.

2. Enter a User Code into the keypad.

3. Rotate the thumbturn toward the hinges.

4. Replace the dead battery with the new 9 volt battery. See Changing the Battery above.

Lithium Batteries?

Lithium batteries may have a longer life, but when they begin to fail, they fail quickly. We don’t recommend them because they don’t give you a lot of time to change your batteries before the lock is completely dead.

ENGLISH

MODEL FE695

Locking and Unlocking

Keyless touchscreen locks are always locked from the outside, by default.

Temporarily Unlock

If lighting is low, press the Schlage button to illuminate the keypad before beginning.

1. Enter a User Code into the keypad.

2. Rotate the lever to open the door. Door will automatically re-lock.

Set to Unlocked

1. Rotate the inside thumbturn to the vertical position.*

2. Rotate the thumbturn back to the horizontal position to re-lock.

* No User Code is required to open the door when the lock is set to unlocked.

KEYLESS TOUCHSCREEN LEVER

ENGLISH

Changing the Battery

If your lock’s low battery icon is lit, replace the battery as soon as possible.

1. Unscrew the battery cover.

2. Replace the battery. 3. Replace the cover.

Battery Jump

The emergency battery jump start can be used to unlock your door if your battery is dead. Do not disconnect the battery before you open your door.

WARNING: The lock will remain unlocked until you change the battery or manually relock the door from the inside!

1. Connect a new highquality alkaline 9 volt battery to the contacts below the touchscreen keypad.

Keep the battery connected to the jump start contacts as you unlock your door.

2. Enter a User Code into the keypad.

3. Rotate the lever to open the door.

4. Replace the dead battery with the new 9 volt battery. See Changing the Battery above.

Lithium Batteries?

ENGLISH

Indicator Light Signals

The color of the light indicates the status of the lock.

Orange

• the lock is in programming mode

Green

• a correct user code was entered

• the programming process is complete

Red

• an incorrect user code was entered

• there was an error in programming

Low Battery Icon

• the battery is low.

• red blinking indicates critically low battery

• See Changing the Battery on page 7

Codes

Control of the lock is simply managed via six-digit Programming Code and four-digit User Codes.

PROGRAMMING CODE

(Six Digits)

• The lock comes preset with one unique default Programming Code. It can be found on the stickers, one on the back of the touchscreen keypad assembly and one on the front of this User Guide.

• Used to put the lock in programming mode.

• DOES NOT unlock the lock.

• The ﬁrst four digits must be different from all of the User Codes currently in the lock.

• If you forget the Programming Code, you can reset the lock to factory settings, which restores the default Programming Code. See Restore Factory Settings on page 15.

USER CODES

(Four Digits)

• The lock comes preset with two unique default User Codes. They may be found on the stickers, one on the back of the keypad assembly and one on the front of this User Guide.

• Used to unlock the lock.

• These four digits must be different from the ﬁrst four digits of the Programming Code.

• Up to 19 possible User Codes can be stored in the lock at one time.

Default Code Locations

The Default User Codes and Programming Code are located in two places:

Back of the Touchscreen Keypad

You must remove the touchscreen keypad from the door to see this sticker.

Front of this User Guide

Default Codes Códigos de predeterminado Codes du défaut

Place Label Here

Poner la etiqueta aquí

Placer l’autocollant ici

PLEASE KEEP THIS GUIDE

You will need these codes to operate your lock!

CONSERVE ESTA GUÍA

¡Necesitará estos códigos para operar la cerradura!

VEUILLEZ CONSERVERCE GUIDE

Vous aurez besoin de ces codes pour faire fonctionner la serrure!

SCHLAGE TOUCH™

Keyless Touchscreen Locks

User Guide

SCHLAGE

Model# AL24529992

Programming Code: XXXXXX

User Code A XXXX User Code B XXXX

BE375 FW Ver.: 1.0.13

5580292-002

03132014

thisisnotasecretmessagemy

00000214

PROGRAMMING GUIDE

ENGLISH

Basic Controls

Write your programming code here for easy access. Also see Record Your Codes on page 13 for space to record User Codes.

PROGRAMMING CODE

ADDING USER CODES*

Enter

Programming

Code

(six digits)

Press Press

Enter New

User Code

(four digits)

Enter Same

New

User Code

(four digits)

Wait for

3 Orange Lights +

3 Beeps

Keypad

lights

Wait for

3 Orange Lights +

3 Beeps

Wait for

3 Orange

Lights + 3 Beeps

Success!

1 Green Light +

Long Beep

* These four digits must be different from the ﬁrst four digits of the Programming Code.

DELETING USER CODES

Enter

Programming

Code

(six digits)

Press Press Enter

Unwanted

User Code

(four digits)

Enter Same

Unwanted

User Code

(four digits)

Wait for

3 Orange Lights +

3 Beeps

Keypad

lights

Wait for

3 Orange Lights +

3 Beeps

Wait for

3 Orange

Lights + 3 Beeps

Success!

1 Green Light +

1 Long Beep

CHANGING THE PROGRAMMING CODE*

Enter

Programming

Code

(six digits)

Press Press

Enter New

Programming

Code

(six digits)

Enter

Same New

Programming

Code

(six digits)

Wait for

3 Orange Lights

3 Beeps

Keypad

lights up

Wait for

3 Orange Lights +

3 Beeps

Wait for

3 Orange Lights +

3 Beeps

Success!

1 Green Light +

Long Beep

* The ﬁrst four digits must be different from all of the User Codes currently in the lock.

If you make a mistake during programming, press the Schlage button repeatedly until the keypad lights up. Then start over.

Want to see a video?

Browse to answers.schlage.com and search on “How to Program Touchscreen Lock” for a video. Other videos and information are also

available.

ENGLISH

Enhanced Controls

Schlage’s keyless touchscreen locks were designed with added features that allow you to adapt the lock to your needs. Additional features that you can choose to use include:

ENABLE VACATION MODE

DISABLE VACATION MODE

Enter

Programming

Code

(six digits)

Press Press

When enabled, no User Codes will unlock the door, preventing any unauthorized attempts of entry when no one is home for a prolonged period of time.

Enter

Programming

Code

(six digits)

Wait for

3 Orange

Lights + 3 Beeps

Keypad

lights

Success!

1 Green

Light +

1 Long Beep

Success!

1 Green Light

+ 1 Long Beep

ENABLE OR DISABLE BEEPER

Enter

Programming

Code

(six digits)

Press Press

The beeper can be turned off if desired. Beeps will still sound to indicate a low battery.

The beeper may not be audible to everyone.

Wait for

3 Orange Lights

+ 3 Beeps

Keypad

lights

Success!

1 Green Light

+ 1 Long Beep

DELETE ALL USER CODES

Enter

Programming

Code

(six digits)

Press Press

Enter

Programming Code

(six digits)

Removes ALL User Codes from the lock.

Wait for

3 Orange Lights

+ 3 Beeps

Keypad

lights

Wait for

3 Orange Lights + 3

Beeps

Success!

1 Green Light

+ 1 Long Beep

ENABLE OR DISABLE LOCK & LEAVE

KEYLESS TOUCHSCREEN DEADBOLT (BE375) ONLY

Enter

Programming

Code

(six digits)

Press Press

Enabled by default. When enabled, the deadbolt can be locked from the outside by pressing Schlage and rotating the thumbturn. When disabled, a User Code must be entered before rotating the thumbturn. Disabling this feature keeps an unauthorized person from locking the door from the outside.

Wait for

3 Orange Lights

+ 3 Beeps

Keypad

lights

Success!

1 Green Light

+ 1 Long Beep

ENGLISH

RECORD YOUR CODES

PROGRAMMING CODE

User Codes

Up to 19 User Codes can be stored in the lock at one time.

NAME USER CODE

EXAMPLE: JOHN SMITH

1 2 3 4

SECURITY Remember to change your codes periodically for extra security!

ENGLISH

Browse to answers.schlage.com for videos, troubleshooting, FAQ and more.

Lock Issue Beeps* Lights Solution

KEYLESS TOUCHSCREEN DEADBOLT

I can unlock my deadbolt by simply pushing the Schlage button. I don’t need a code.

1 High

Green

Blinking

Your lock has been installed incorrectly.

Repeat the installation process. Browse to answers.schlage.com and search “Installing BE375” for a video.

Aer pushing and rotating thumbturn, the deadbolt does not extend.

None None

Lock & Leave feature is disabled. See Enable or Disable Lock & Leave on page 12.

Aer entering my User Code, the light ﬂashes green, but I cannot unlock the lock.

1 High

Green

Blinking

Lock is malfunctioning. Call Customer Service.

Outside thumbturn does not freely spin aer deadbolt is thrown.

None None

Lock is malfunctioning. Call Customer Service.

I forgot my Programming Code.

None None

Check the front of this guide or the back of the keypad assembly for the default Programming Code.

If needed, restore lock to factory settings. See Restore Factory Settings on page 15.

I need to delete a User Code that I don’t remember.

None None

Delete all User Codes. Then add all needed User Codes back into the lock. See Programming Guide on page 10.

User Code does not unlock lock.

2 Red User Code entered is not a valid User Code.

1 High,

1 Low

Green

then

Red

Vacation Mode is enabled. See Disable Vacation Mode on page 12.

does not illuminate the touchscreen when numbers are pressed.

None None

Too many incorrect User Codes have been entered. Wait 30 seconds and try again.

If keypad does not respond aer 30 seconds, then replace battery. See Changing the Battery on page 7 for Keyless Touchscreen Deadbolt or Changing the Battery on page 9 for Keyless Touchscreen Lever.

There is a delay before unlock aer a valid User Code is entered.

High/

Low,

then 1

Red

then

Green

Battery is low and should be replaced. See Changing the Battery on page 7 for Keyless Touchscreen Deadbolt or Changing the Battery on page 9 for Keyless Touchscreen Lever.

Indicator light blinking red but no codes have been entered.

None

Quick

Red

Blinking

Battery is dead and MUST be replaced. See Changing the Battery on page 7 for Keyless Touchscreen Deadbolt or Changing the Battery on page 9 for Keyless Touchscreen Lever.

Cannot add a new User Code.

High/

Low

Red

19 User Codes already exist. Delete a User Code before adding a new one. See Deleting User Codes on page 11.

2 Red

Second User Code entered did not match ﬁrst User Code entered. See Adding User Codes* on page 11.

The User Code matches the ﬁrst four digits of the existing Programming Code.

Cannot delete a User Code.

2 Red

Second User Code entered did not match ﬁrst User Code entered.

TROUBLESHOOTING

ENGLISH

Lock Issue Beeps* Lights Solution

Cannot change Programming Code.

2 Red

Second Programming Code entered did not match ﬁrst Programming Code entered. See Changing the Programming Code* on page

11.

First four digits of new Programming Code match an existing User Code.

Cannot delete all User Codes.

2 Red

Programming Code entered second time is incorrect.

Lock will not stay in programming mode.

2 Red

Any key other than

was pressed immediately aer programming mode was entered.

An incorrect entry was made during the programming process.

* Number of beeps if beeper is turned on.

Restore Factory Settings

If you lose or forget your Programming Code, you can restore the factory settings, which will restore the default Programming code.

1. Disconnect the battery.

2. Press and release the Schlage button.

3. The following steps must occur within 10 seconds:

a. Reconnect the battery. The

indicator light will light green for one second.

b. Then, press and hold the Schlage

button until the indicator light is green and the lock beeps.

4. Try entering one of the default User Codes. If it does not unlock the lock, start over at step 2.

Once you’ve done this, you can change the programming code to a personalized number. See Changing the Programming Code* on page 11.

WARNING

Locate the default Programming and User Codes on the front of this guide or the back of the touchscreen before beginning! Default Programming and User Codes will be restored. All existing User Codes and current Programming Code will be erased.

CUSTOMER SERVICE CANNOT RETRIEVE LOST DEFAULT CODES! DO NOT RESTORE FACTORY SETTINGS UNLESS YOU CAN LOCATE THE DEFAULT CODES.

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Schlage SCHLAGETOUCH User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual