Schlage FE575,BE365,FE595 User Manual

Keypad Locks
User Guide
Place Label Here
Poner la etiqueta aquí
Placer l’autocollant ici
Default Codes Códigos de predeterminado Codes du défaut
BE365 FE575/FE595
PLEASE KEEP THIS GUIDE
You will need these codes to operate your lock!
CONSERVE ESTA GUÍA
VEUILLEZ CONSERVERCE GUIDE
Vous aurez besoin de ces codes pour faire fonctionner la serrure!
Keypad Locks
User’s Guide
ENGLISH
Contents
Warranty ............................................................ 2
Lock Parts .......................................................... 4
Keypad Deadbolt ............................................. 4
Keypad Lever ................................................... 5
Keypad Deadbolt ............................................... 6
Locking and Unlocking ...................................... 6
Changing the Battery ........................................ 6
Key Override ..................................................... 7
Lock Override .................................................... 7
Keypad Locks .................................................... 8
Locking and Unlocking ...................................... 8
Key Override ..................................................... 8
Changing the Battery ........................................ 9
Programming Guide ........................................ 10

Warranty

Lifetime Limited Mechanical and Finish Warranty and 3-Year Limited Electronics Warranty
Subject to the terms and conditions of the warranty, Schlage extends a lifetime limited mechanical and nish warranty and a three
-year limited electronics warranty to the original consumer user (“Original User”) of our Schlage brand product (“Product”) against defects in material and workmanship, as long as the Original User occupies the residential premises upon which the Product was
originally installed. See answers.schlage.com for specic warranty details and limitations, or contact Schlage Customer Service at (888) 805-9837 in the U.S., 800-997-4734 in Canada or 018005067866 in Mexico for assistance.
Register your Product
Schlage Button Signals ................................... 10
Codes .............................................................. 10
Default Code Locations ................................... 10
Basic Controls ..................................................11
Enhanced Controls ......................................... 12
Record Your Codes ......................................... 13
User Codes ..................................................... 13
Troubleshooting .............................................. 14
Restore Factory Settings ................................ 15
22
Document your purchase and register your warranty at RegisterMySchlage.com
PLEASE KEEP THIS GUIDE
»
This guide contains important information about your lock!
Default User Codes and Programming Code are located on the sticker on the back of this guide! You
will need these if you ever need to reset your lock back to factory default settings!
• The sticker also contains your serial number, which may be needed for warranty and customer
service support.
• Instructions for adding and deleting User Codes, changing the lock behavior, troubleshooting, customer service and more are explained in this guide!
WHY DO I NEED KEYS IF THIS IS A KEYLESS LOCK?
»
Good question! In the event that the battery is dead, or no User Code is known, you can use the key to gain access by employing the emergency key override.
Browse to answers.schlage.com and click on
Electronic Keypad Locks in the menu on the right
side for videos, troubleshooting, FAQ and more.
Questions about your
new keypad lock?
Please don’t return it to the store!
Let us help you rst!
ENGLISH
Need Help?
For technical documents and
videos, visit answers.schlage.com
U.S.A.: 888-805-9837 Canada: 800-997-4734 Mexico: 018005067866
33

LOCK PARTS

Keypad Deadbolt

Model BE365
Door Exterior
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Keyp ad
Used to enter codes for programming and unlocking. See Programming Guide on page 10 and Locking and Unlocking on page 6 for more information.
Outside Thumbturn
Used to unlock the lock after a valid User Code has been entered, or to lock the lock after the Schlage button has been pressed.
Cylinder
• Used only in emergency situations to unlock the lock. See Key Override on page 7.
Inside Thumbturn
• Used to lock or unlock the lock.
Schlage
Button
Keypad
Numbers
Outside
Thumbturn
Cylinder
Inside
Thumbturn
Bolt
Door Interior
4

Keypad Lever

Models FE575 (Auto Lock) and FE595 (Flex Lock)
Door Exterior Door Interior
Schlage
Button
Keypad
Numbers
Cylinder
Thumbturn
Latch
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Outside
Lever
Keyp ad
• Located on the outside of the lock.
• Used to enter codes for programming and unlocking. See
Programming Guide on page 10 and Locking and Unlocking on page 8 for more information.
Lever
The inside lever can be rotated at any time to retract the latch.
The outside lever can be rotated at any time, but will only retract the latch when the lock is unlocked.
Cylinder
• Located on the outside of the lock.
• Used only in emergency situations to unlock the lock. See Key Override on page 8.
Thumbturn
• FE595 ONLY: Used to put the lock in a locked or unlocked state.
Inside Lever
FE595
(Flex Lock)
FE575
(Auto Lock)
5

KEYPAD DEADBOLT

MODEL BE365

Locking and Unlocking

From the outside:
To Lock
1. Press the Schlage button.*
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* If the Turn Lock feature is disabled, a valid User
Code must be entered to lock the door. See Enable or Disable Lock & Leave on page 12.
2. Rotate the thumbturn away from the hinges.

Changing the Battery

Replace the batteries in your lock at the same time each year that you test and replace the batteries in
»
your smoke alarms. This will ensure continued reliable operation. Use a high-quality alkaline 9 volt battery
for replacement.
1. Remove the inside cover. 2. Replace the battery. 3. Re-tuck wires so they will
To Unlock
If lighting is low, press the Schlage button to
»
illuminate the keypad before beginning.
1. Enter a User Code
into the keypad.
2. Rotate the thumbturn toward the hinges.
not be crimped. Replace the
cover.
Lithium Batteries?
Lithium batteries may have a longer life, but when they begin to fail, they fail quickly. We
66
don’t recommend them because they don’t give you a lot of time to change your batteries
before the lock is completely dead.

Key Override

Key Override can be used to gain access when the battery is completely dead, when no valid User Code is known or when Lock Override is engaged.
1. Insert the key into
the cylinder.
† Reverse steps to relock. Hold the thumbturn still while removing the key. See Changing the Battery on page
6 or Restore Factory Settings on page 15 for more information.
2. Rotate the key 90°
toward the hinges.
3. Push the key and cylinder into the thumbturn.
4. Rotate the
thumbturn 90° toward the hinges.

Lock Override

Lock Override can be used to completely disable the keypad. When engaged, a key must be used to unlock
the lock.
1. Remove the inside cover.
2. Disconnect and
remove the battery.
3. Use a small athead screwdriver to rotate the lock override
slot to LOCKOUT.
Slot
4. Re-tuck wires so they will not be crimped. Replace
the cover.
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77

KEYPAD LOCKS

MODELS FE575— AUTO LOCK AND FE595— FLEX LOCK

Locking and Unlocking

Keypad locks are always locked from the outside, by default. Only the FE595 can be set to unlocked.
To Temporarily Unlock
If lighting is low, press the Schlage button to
»
illuminate the keypad before beginning.
1. Enter a User Code
into the keypad.
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2. Rotate the lever to open the door. Door will automatically re-lock.

Key Override

Key Override can be used when the battery is completely dead, or when no valid User Code is known.
1. Insert key. 2. Rotate key 270° to unlock. 3. Rotate knob/lever to open door.*
To Set to Unlocked (FE595 Only)
1. Rotate the inside thumbturn to the
vertical position.*
* No User Code is required to open the door when the
lock is set to unlocked.
2. Rotate the thumbturn back to the horizontal position to re-lock.
* Rotate the key back to starting position to relock. The key cannot be removed from the cylinder while the lock is
unlocked. See Changing the Battery on page 9 or Restore Factory Settings on page 15 for more information.
What is the difference between the Auto Lock and the Flex Lock?
The Auto Lock (FE575) is always locked from the outside. The Flex Lock (FE595) is normally
88
locked from the outside, but can be set to unlocked by putting the thumbturn in the vertical
position.

Changing the Battery

Replace the batteries in your lock at the same time each year that you test and replace the batteries in
»
your smoke alarms. This will ensure continued reliable operation. Use a high-quality alkaline 9 volt battery
for replacement.
FE595
1. Remove the inside cover. 2. Replace the battery. 3. Replace the cover.
FE575
1. Remove the lock from the door. 2. Open the battery compartment and replace the battery.
3. Reinstall the lock on the door.
ENGLISH
Lithium Batteries?
Lithium batteries may have a longer life, but when they begin to fail, they fail quickly. We don’t recommend them because they don’t give you a lot of time to change your batteries
before the lock is completely dead.
99
your lock!
la cerradura!
faire fonctionner la serrure!
Programming Code XXXXXX
User Code A XXXX
User Code B XXXX
S/N x-xxxxxxxx
Model XXXXX

Programming Code XXXXXX
User Code A XXXX
User Code B XXXX
S/N x-xxxxxxxx
Model XXXXX


PROGRAMMING GUIDE

Schlage Button Signals

The color of the Schlage button indicates the status of the lock.
Orange
• the lock is in programming mode
Green
• a correct user code was entered
• the programming process is complete

Codes

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Control of the lock is simply managed via a six-digit Programming Code and four-digit User Codes.
PROGRAMMING CODE
(Six Numbers)
• The lock comes preset with one unique default
Programming Code. It can be found on the
stickers, one on the back of the keypad assembly and one on the front of this User Guide.
• Used to put the lock in programming mode.
• DOES NOT unlock the lock.
The rst four numbers must be different from all of
the User Codes currently in the lock.
If you forget the Programming Code, you can reset the lock to factory settings, which restores the
default Programming Code. See Restore Factory Settings on page 15.

Default Code Locations

The Default User Codes and Programming Code are located in two places:
Back of the Keypad
You must remove the Keypad from the door to see
»
this sticker.
Programming Code XXXXXX
User Code A XXXX User Code B XXXX

10
Red
• an incorrect user code was entered
• there was an error in programming
• low batteries
• red blinking indicates critically low battery
USER CODES
(Four Numbers)
• The lock comes preset with two unique default
User Codes. They may be found on the stickers,
one on the back of the keypad assembly and one on the front of this User Guide.
• Used to unlock the lock.
These four numbers must be different from the rst
four numbers of the Programming Code.
Up to 19 possible User Codes can be stored in the lock at one time.
Front of this User Guide
Programming Code XXXXXX
Place Label Here
User Code A XXXX
Poner la etiqueta aquí
User Code B XXXX
Placer l’autocollant ici

Default Codes Códigos de predeterminado
S/N x-xxxxxxxx Model XXXXX
Keypad Locks
User Guide
BE365 FE575/FE595
PLEASE KEEP THIS GUIDE
You will need these codes to operate
CONSERVE ESTA GUÍA
¡Necesitará estos códigos para operar
Codes du défaut
S/N x-xxxxxxxx Model XXXXX
VEUILLEZ CONSERVERCE GUIDE
Vous aurez besoin de ces codes pour

Basic Controls

Write your programming code here for easy access. Also see Record Your
»
Codes on page 13 for space to record User Codes.
PROGRAMMING CODE
ADDING USER CODES*
Enter
Programming Code
(six numbers)
Wait for
3 Orange Lights +
3 Beeps
* These four numbers must be different from the rst four numbers of the Programming Code.
DELETING USER CODES
Enter
Programming Code
(six numbers)
Wait for
3 Orange Lights +
3 Beeps
Press Press
Keypad
turns
blue
Press Press
Keypad
turns
blue
Wait for
3 Orange Lights +
3 Beeps
Wait for
3 Orange Lights +
3 Beeps
Enter New
User Code
(four numbers)
Wait for
3 Orange Lights +
3 Beeps
Enter Unwanted
User Code
(four numbers)
Wait for
3 Orange Lights +
3 Beeps
Enter Same New
User Code
(four numbers)
1 Green Light +
Enter Same Unwanted
If you make a mistake
»
during programming, press the Schlage button repeatedly until the keypad lights blue.
Then start over.
Success!
Long Beep
User Code
(four numbers)
Success!
1 Green Light +
1 Long Beep
ENGLISH
CHANGING THE PROGRAMMING CODE*
Enter
Programming Code
(six numbers)
Wait for
3 Orange Lights +
3 Beeps
* The rst four numbers must be different from all of the User Codes currently in the lock.
Press Press
Keypad
turns blue
Wait for
3 Orange Lights +
3 Beeps
Enter New
Programming Code
(six numbers)
Wait for
3 Orange Lights +
3 Beeps
Want to see a video?
Browse to answers.schlage.com and search on “How to Program Keypad Lock” for a video. Other videos and information are also available.
Enter Same New
Programming Code
(six numbers)
Success!
1 Green Light +
Long Beep
1111

Enhanced Controls

Schlage’s keypad locks were designed with added features that allow you to adapt the lock to your needs.
Additional features that you can choose to use include:
ENABLE VACATION MODE DISABLE VACATION MODE
Programming
(six numbers)
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3 Orange Lights +
Enter
Code
Wait for
3 Beeps
Press Press
Keypad
turns
blue
Success!
1 Green
Light +
1 Long Beep
When enabled, no User
Codes will unlock the door, preventing any
unauthorized attempts of entry when no one is home for a prolonged period of time.
Enter
Programming Code
(six numbers)
Success!
1 Green Light + 1 Long
Beep
ENABLE OR DISABLE BEEPER
Enter
Programming Code
(six numbers)
Wait for
3 Orange Lights + 3
Beeps
DELETE ALL USER CODES
Enter
Programming Code
(six numbers)
Wait for
3 Orange Lights + 3
Beeps
ENABLE OR DISABLE LOCK & LEAVE
KEYPAD DEADBOLT (BE365) ONLY
Enter
Programming Code
(six numbers)
Wait for
3 Orange Lights + 3
12
Beeps
Press Press
Keypad
turns
blue
Press Press
Keypad
turns
blue
Press Press
Keypad
turns
blue
Success!
1 Green Light + 1 Long
Beep
Wait for
3 Orange Lights + 3
Beeps
Success!
1 Green Light + 1 Long
Beep
The beeper can be turned off if desired.
Beeps will still sound during programming.
The beeper may not be audible to
»
everyone.
Enter
Programming Code
(six numbers)
Success!
1 Green Light + 1 Long
Beep
Enabled by default. When enabled, the deadbolt can be locked from the outside by pressing the Schlage button and rotating the thumbturn. When disabled, a User
Code must be entered before rotating the
thumbturn. Disabling this feature keeps an unauthorized person from locking the door from the outside.
Removes ALL User Codes from the
lock.

RECORD YOUR CODES

KEYPAD WEAR
»
Consider changing your
codes on a periodic basis so
buttons wear evenly.
PROGRAMMING CODE

User Codes

Up to 19 User Codes can be stored in the lock at one time.
»
NAME USER CODE
EXAMPLE: JOHN SMITH
1 2 3 4
ENGLISH
13

TROUBLESHOOTING

Browse to answers.schlage.com and click on Electronic Keypad Locks in the menu on the right side for videos, troubleshooting, FAQ and more.
Lock Issue Beeps* Lights Solution
I can unlock my deadbolt by simply pushing the Schlage button. I don’t need a code.
After pushing
and rotating thumbturn,
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the deadbolt does not extend.
After entering my User Code, the lock ashes
green, but I cannot unlock the lock.
KEYPAD DEADBOLT ONLY
Outside thumbturn does not freely spin after deadbolt is thrown.
I forgot my Programming
Code.
I need to delete a User
Code that I don’t remember.
User Code does not unlock
lock.
does not light when
numbers are pressed.
There is a delay before
unlock after a valid User Code is entered.
blinking red but no
codes have been entered.
14
1 High
Blinking
None None
1 High
Blinking
None None
None None
None None
2 Red User Code entered is not a valid User Code.
1 High,
1 Low
None None
High/
Low,
then 1
None
Blinking
Your lock has been installed incorrectly and is not secure. Repeat the installation process. Ensure the
Green
cam and bolt positions are correct, as referenced in the
installation instructions. Browse to answers.schlage. com and search on “Installing BE365” for a video.
Lock and Leave feature is disabled. See Enable or Disable Lock & Leave on page 12.
Green
Lock Override is enabled and should be disabled. See
Lock Override on page 7.
Lock is malfunctioning. Disable the keypad by enabling
Lock Override. See Lock Override on page 7. Call Customer Service.
Check the front of this guide or the back of the keypad assembly for the default Programming Code.
If needed, restore lock to factory settings. See Restore Factory Settings on page 15.
Delete all User Codes. Then add all needed User Codes back into the lock. See Programming Guide on page 10.
Green
Vacation Mode is enabled. See Disable Vacation
then
Mode on page 12.
Red
Too many incorrect User Codes have been entered.
Wait 30 seconds and try again.
If keypad does not respond after 30 seconds, then replace battery. See Changing the Battery on page 6 for Keypad Deadbolt or Changing the Battery on page 9 for Keypad Lock.
Red
Battery is low and should be replaced. See Changing
then
the Battery on page 6 for Keypad Deadbolt or
Green
Changing the Battery on page 9 for Keypad Lock.
Quick
Battery is dead and MUST be replaced. See Changing
Red
the Battery on page 6 for Keypad Deadbolt or Changing the Battery on page 9 for Keypad Lock.
Lock Issue Beeps* Lights Solution
High/
Low
Cannot add a new User Code.
Cannot delete a User Code. 2 Red
Cannot change Programming Code.
Cannot delete all User Codes.
Lock will not stay in programming mode.
* Number of beeps if beeper is turned on.
2 Red
2 Red
2 Red Programming Code entered second time is incorrect.
2 Red
19 User Codes already exist. Delete a User Code
Red
before adding a new one. See Deleting User Codes
on page 11.
Second User Code entered did not match rst User Code entered. See Adding User Codes* on page
11.
The User Code matches the rst four digits of the existing Programming Code.
Second User Code entered did not match rst User Code entered.
Second Programming Code entered did not match rst Programming Code entered. See Changing the Programming Code* on page 11.
First four digits of new Programming Code match an existing User Code.
Any key other than
after programming mode was entered.
An incorrect entry was made during the programming
process.
was pressed immediately

Restore Factory Settings

If you lose or forget your Programming Code, you can
restore the factory settings, which will restore the default Programming code.
1. Disconnect the battery.
2. Press and release the Schlage button.
3. The following steps must occur within 10 seconds: a. Reconnect the battery. The Schlage button will
light green for one second.
b. Then, press and hold the Schlage button until it
lights green and the lock beeps.
4. Try entering one of the default User Codes. If it does
not unlock the lock, start over at step 2.
Once you’ve done this, you can change the programming code to a personalized number. See Changing the Programming Code* on page 11.
Locate the default Programming and User
Codes on the front of this guide or the back of the Keypad Assembly before beginning! Default Programming and User Codes will be restored. All existing User Codes and current Programming Code will be erased.
CUSTOMER SERVICE CANNOT RETRIEVE LOST DEFAULT CODES! DO NOT RESTORE FACTORY SETTINGS UNLESS YOU CAN LOCATE THE DEFAULT CODES.
WARNING
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