SATO XL410 Reference Manual
®
XL Series
Thermal Transfer Tag Printers
Operator and Technical
Reference Manual for
XL400 and XL410
PN9001038Rev.D
SATO America, Inc.
10350-A Nations Ford Rd.
Charlotte, NC 28273
MainPhone:(704) 644-1650
Technical SupportHotline:(704) 644-1660
Fax:(704) 644-1661
© Copyright 1994, 1995, 1996, 1997
SATO America, Inc.
Warning: This equipment complies with the requirements in Part 15 of
FCC rules for a Class A computing device. Operation of this equipment in a
residential area may cause unacceptable interference to radio and TV
reception requiring the operator to take whatever steps are necessary to
correct the interference.
All rights reserved. No part of this document may be reproduced or issued
to third parties in any form whatsoever without the express permission of
SATO America, Inc. The materials in this document is provided for general
information and is subject to change without notice. SATO America, Inc.
assumes no responibilities for any errors that may appear.
SATOXLSeriesPrinters9001038Rev.D
PREFACE
XL SERIES PRINTER OPERATOR’S MANUAL
The XL Series Printer Operator’s Manual contains basic information about the printer
such as setup, installation, cleaning and maintenance. It also contains complete
instructions on how to use the operator panel to configure the printer. The following
is a brief description of each section in this manual.
SECTION 1. PRINTER OVERVIEW
This section contains a discussion of the printer specifications and optional
features.
SECTION 2. INSTALLATION
This section contains instructions on how to unpack and set up the printer.
SECTION 3. CONFIGURATION
This section contains information on loading the labels and ribbon and how to
use the operator panel to configure the printer.
SECTION 4. CLEANING AND MAINTENANCE
This section contains instructions on how to clean and maintain the printer.
SECTION 5. PROGRAMMING
This section introduces the SATO printer programming language. It contains
the commands that are used with the printer to produce labels with bar codes,
alphanumeric data and graphics.
SECTION 6. INTERFACE SPECIFICATIONS
This section contains the printer’s interface specifications, which include
detailed information on how to properly interface your printer to the host
system.
SECTION 7. TROUBLESHOOTING
This section contains troubleshooting procedures to follow in the event you
have printer problems.
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Preface
APPENDICES
APPENDIX A: Command Code Quick Reference
APPENDIX B: Bar Code Specifications
APPENDIX C: Custom Characters and Graphics
APPENDIX D: Optional Features
APPENDIX E: Custom Protocol Command Codes
Appendix F: Care Symbol Fonts
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TABLE OF CONTENTS
SECTION 1. PRINTER OVERVIEW
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
General Printer Specifications . . . . . . . . . . . . . . . . . . . . 1-2
Character Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Physical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
SECTION 2. INSTALLATION
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Unpacking and Parts Identification . . . . . . . . . . . . . . . . . . 2-2
Setting Up the Printer . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Loading Tags and Labels . . . . . . . . . . . . . . . . . . . . . . . 2-12
Loading Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Cut Sensor Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Powering On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Preface
SECTION 3. CONFIGURATION
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Printer DIP Switch Configuration . . . . . . . . . . . . . . . . . . . 3-2
Printer Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Normal Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
User Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Service Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
User Test Print . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Service Test Print . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Potentiometer Adjustments . . . . . . . . . . . . . . . . . . . . . . 3-19
SECTION 4. CLEANING AND MAINTENANCE
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
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Preface
Adjusting the Print Quality . . . . . . . . . . . . . . . . . . . . 4-1
Darkness . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Print Speed . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cleaning the Print Head, Platen, Rollers and Sensors . . . . . . . 4-3
SECTION 5. PROGRAMMING
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
The SATO XL Programming Language . . . . . . . . . . . . . . . . 5-1
Selecting Protocol Control Codes . . . . . . . . . . . . . . . . . . . 5-2
Using Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
The Print Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Rotated Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Command Default Settings . . . . . . . . . . . . . . . . . . . . . . 5-9
Command Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Bar Codes, Expansion . . . . . . . . . . . . . . . . . . . . . . . 5-13
Bar Codes, Variable Ratio . . . . . . . . . . . . . . . . . . . . . 5-14
Batch Separator . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
Base Reference Point . . . . . . . . . . . . . . . . . . . . . . . 5-17
Characters, Custom Designed . . . . . . . . . . . . . . . . . . . 5-19
Character Expansion . . . . . . . . . . . . . . . . . . . . . . . 5-21
Character Pitch . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Clear Print Job(s) and Memory . . . . . . . . . . . . . . . . . . 5-25
Copy Image Area . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Fonts OA, OB, XU, XS and XM . . . . . . . . . . . . . . . . . . 5-28
Font, Vector . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30
Fonts, XB and XL . . . . . . . . . . . . . . . . . . . . . . . . . 5-32
Fonts, XCS and XCL Care Symbol . . . . . . . . . . . . . . . . . 5-34
Form Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-35
Form Overlay Recall . . . . . . . . . . . . . . . . . . . . . . . 5-36
Form Overlay Store . . . . . . . . . . . . . . . . . . . . . . . . 5-37
Graphics, Custom . . . . . . . . . . . . . . . . . . . . . . . . . 5-38
Graphics, PCX . . . . . . . . . . . . . . . . . . . . . . . . . . 5-40
Job ID Store . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-41
Lines and Boxes . . . . . . . . . . . . . . . . . . . . . . . . . . 5-42
Line Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-44
Media Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-46
Off-Line/Pause . . . . . . . . . . . . . . . . . . . . . . . . . . 5-47
Print & Cut Offset . . . . . . . . . . . . . . . . . . . . . . . . . 5-48
Print Darkness . . . . . . . . . . . . . . . . . . . . . . . . . . 5-49
Print Position . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-50
Print Quantity . . . . . . . . . . . . . . . . . . . . . . . . . . 5-52
Print Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-53
Repeat Label . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-54
Replace Data (Partial Edit) . . . . . . . . . . . . . . . . . . . . 5-55
Reverse Image . . . . . . . . . . . . . . . . . . . . . . . . . . 5-57
Rotate, Fixed Base Reference Point . . . . . . . . . . . . . . . . 5-59
Sequential Numbering . . . . . . . . . . . . . . . . . . . . . . 5-61
Start/Stop Label . . . . . . . . . . . . . . . . . . . . . . . . . 5-63
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Preface
Tag Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-64
Calendar Option Commands . . . . . . . . . . . . . . . . . . . 5-65
Calendar Increment . . . . . . . . . . . . . . . . . . . . . . 5-66
Calendar Print . . . . . . . . . . . . . . . . . . . . . . . . 5-68
Calendar Set . . . . . . . . . . . . . . . . . . . . . . . . . 5-70
Memory Card Option Commands . . . . . . . . . . . . . . . . . 5-71
Clear Card Memory . . . . . . . . . . . . . . . . . . . . . . 5-72
Expand Memory Area . . . . . . . . . . . . . . . . . . . . . 5-73
Fonts, TrueType Recall . . . . . . . . . . . . . . . . . . . . 5-75
Fonts, TrueType Store . . . . . . . . . . . . . . . . . . . . 5-76
Format/Field Recall . . . . . . . . . . . . . . . . . . . . . . 5-77
Format/Field Store . . . . . . . . . . . . . . . . . . . . . . 5-78
Graphics, Custom Recall . . . . . . . . . . . . . . . . . . . 5-79
Graphics, Custom Store . . . . . . . . . . . . . . . . . . . . 5-80
Graphics, PCX Recall . . . . . . . . . . . . . . . . . . . . . 5-82
Graphics, PCX Store . . . . . . . . . . . . . . . . . . . . . . 5-83
Initialize . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-84
Slot Select . . . . . . . . . . . . . . . . . . . . . . . . . . 5-85
Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-86
Custom Protocol Codes Download . . . . . . . . . . . . . . . . 5-87
Two-Dimensional Symbols . . . . . . . . . . . . . . . . . . . . 5-89
Data Matrix, Data Format . . . . . . . . . . . . . . . . . . . 5-90
Data Matrix, Data Print . . . . . . . . . . . . . . . . . . . . 5-92
Data Matrix Sequential Numbering . . . . . . . . . . . . . . 5-93
Maxicode . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-95
PDF417 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-97
SECTION 6. INTERFACE SPECIFICATIONS
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Interface Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
The Receive Buffer . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
RS232C Serial Interface . . . . . . . . . . . . . . . . . . . . . . . 6-3
General Specifications . . . . . . . . . . . . . . . . . . . . . . 6-3
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . 6-3
Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Ready/Busy Flow Control . . . . . . . . . . . . . . . . . . . . . 6-4
X-On/X-Off Flow Control . . . . . . . . . . . . . . . . . . . . . 6-5
Bi-Directional Communications . . . . . . . . . . . . . . . . . . 6-6
Centronics Parallel Interface . . . . . . . . . . . . . . . . . . . . . 6-9
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . 6-9
Accessory (EXT) Connector . . . . . . . . . . . . . . . . . . . . . . 6-10
Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
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Preface
SECTION 6. TROUBLESHOOTING
Initial Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Using the Centronics (Parallel) Interface . . . . . . . . . . . . . . . 7-1
Using the RS232C (Serial) Interface . . . . . . . . . . . . . . . . . 7-3
Error Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
APPENDICES
APPENDIX A: Command Code Quick Reference
APPENDIX B: Bar Code Specifications
Bar Code Symbologies . . . . . . . . . . . . . . . . . . . . . . B-1
Codabar . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Code 39 . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Interleaved Two of Five (I 2/5) . . . . . . . . . . . . . . . . B-4
UPC-A/EAN-13 . . . . . . . . . . . . . . . . . . . . . . . . B-5
EAN-8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
Code 128 . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7
UPC-E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-9
Bookland (UPC/EAN Supplements) . . . . . . . . . . . . . B-10
UCC-128 . . . . . . . . . . . . . . . . . . . . . . . . . . . B-11
Data Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . B-13
Maxicode . . . . . . . . . . . . . . . . . . . . . . . . . . . B-15
PDF417 . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-16
Code 128 Character Table . . . . . . . . . . . . . . . . . . B-17
APPENDIX C: Custom Characters and Graphics
Custom Designed Characters Example . . . . . . . . . . . . . . C-1
Custom Graphics Example . . . . . . . . . . . . . . . . . . . . C-4
PCX Graphics Example . . . . . . . . . . . . . . . . . . . . . . C-8
APPENDIX D: Optional Accessories
Label Rewinder . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
PCMCIA Memory Cards . . . . . . . . . . . . . . . . . . . . . . D-2
Stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
APPENDIX E: Custom Protocol Command Codes
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
Download Command Structure . . . . . . . . . . . . . . . . . . E-1
Download Procedure . . . . . . . . . . . . . . . . . . . . . . . E-2
Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2
Appendix F: Care Symbol Fonts
XCS Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
XCM Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-2
Page-vi9001038Rev.DSATOXLSeriesPrinters
INTRODUCTION
The SATO XL400 and XL410 Thermal Transfer Printers are complete,
high-performance labeling systems designed specifically for printing tags and labels.
All printer parameters are programmable using the front panel controls and DIP
switches. All popular bar codes, including 2-D codes, eight human-readable fonts
with two Care Symbol fonts and a fast and efficient vector font, are resident in
memory, providing literally thousands of type styles and sizes.
The Operator’s Manual will help you understand the basic operations of the printer,
such as setup, installation, configuration, cleaning and maintenance.
The major difference in the XL400 and the XL410 is the resolution of the head. The
XL400 with its 203 dpi head provides an economical labeling solution for most
applications. The XL410 provides a higher print resolution, 305 dpi, to give
laser-quality printing. It is useful when high-resolution printing is required, such as
when printing detailed graphic images. Both printers can print labels up to 4.0 inches
wide and 9.4 inches long using internal memory. If longer labels are required, a
PCMCIA memory card option is available, allowing 203 dpi labels up to 49.2 inches
(32.8 inches for 305 dpi).
SECTION 1.
PRINTER OVERVIEW
All of the XL printers use the same command codes. The only differences are the
allowable values representing print positions on the label. These values are specified
in “dots” and will vary depending upon the resolution of the printer and the amount
of memory available for imaging the label. The allowable range for each printer is
specified in a table for those commands.
The standard configuration for the XL printers includes an integrated Cutter which
can operate at the maximum print speed. A Stacker is available as an option and can
stack up to 500 labels up to 3.9 inches wide and 5.9 inches long at maximum print
speeds.
The following general information is presented in this section:
• General Printer Specifications
• Optional Accessories
SATOXL SeriesPrinters9001038 Rev. DPage 1-1
Section 1. Printer Overview
GENERAL PRINTER SPECIFICATIONS
SPECIFICATION XL400 XL410
PRINT
Method Direct or Thermal Transfer
Speed (User Selectable) 5 to 8 ips
125 to 200 mm/s
Print Module (Dot Size) .0049 in.
.125 mm
Resolution 203 dpi
8 dpmm
Maximum Print Width 3.94 in.
100 mm
Maximum Print Length 9.45 in.
240 mm
Maximum Print Length
with 2MB Memory Card
MEDIA
Minimum Width 1.26 in. (32 mm)
Minimum Length .75 in. (19 mm) Labels
Maximum Width 4.0 in. (102 mm)
Type Die Cut Labels, Fan-Fold, Tag Stock or Continuous
49.2 in.
1249 mm
1.0 in. (25 mm) Tags
4 to 6 ips
100 to 150 mm/s
.0033 in.
.083 mm
305 dpi
12 dpmm
32.8 in.
833 mm
Caliper (max) .012 in. (.3 mm)
Roll OD (max) 9.8 in. (249 mm)
Core ID (min) 4.0 in. (102 mm)
SENSING
See-Thru
Label Gap/Center Hole Tag
Side Hole Tag
Side Notch (R-Corner Tag)
Reflective Eye-Mark
Eye-Mark Label or Tag
RIBBON
Maximum Width 4.0 in. (102 mm)
Length 1475 ft. (450 M)
Wind Ink-In
Thickness 4.5 micron
0.4 in. (16mm0 to 2.0 in. (50mm)
1.3 in. (34mm) to 3.7 in. (94mm)
Adjustable
0.1 in. (2.5mm)
Fixed
0.28 in. (7 mm)
Page 1- 29001038 Rev. DSATOXL SeriesPrinters
Section 1. Printer Overview
GENERAL PRINTER SPECIFICATIONS (cont’d)
SPECIFICATION XL400 XL410
CONTROLS AND SIGNALS
On-Line LED Green
Cutter Green
Error LED Red
LCD Panel 2 Line x 16 Character
Start/Stop Switch Rear
Feed Switch Front Panel
Cutter Front Panel
Eject Front Panel
Media Front Panel
Configuration 3 x 8 DIP, Inside Cover
Power On/Off Switch Rear Panel
POTENTIOMETER ADJUSTMENTS
Print Darkness Inside Cover
Pitch Inside Cover
Offset Inside Cover
Display Inside Cover
INTERFACE CONNECTIONS
Parallel (AMP 36 pin) Centronics Compatible
Serial (DB25S) RS232C (2400 to 19.2K bps)
Serial Protocol Hardware Flow Control (Ready/Busy)
Software Flow Control (X-On/X-Off)
Bi-directional (ENQ/Response)
Data Transmission ASCII Format
PROCESSING
CPU 32 Bit RISC
ROM 1 MByte
DRAM 2 MByte
SATOXL SeriesPrinters9001038 Rev. DPage 1-3
Section 1. Printer Overview
CHARACTER FONTS
SPECIFICATION XL400 XL410
MATRIX FONTS
XU Font (5 dots W x 9 dots H) Helvetica
XS Font (17 dots W x 17 dots H) Univers Condensed Bold
XM Font (24 dots W x 24 dots H) Univers Condensed Bold
OA Font (15 dots W x 22 dots H)
OCR-A
OB Font 20 dots W x 24 dots H)
OCR-B
XCS (24 dot W x 24 dot H) Care Symbol
XCL (36 dots W x 36 dots H) Care symbol
AUTO SMOOTHING FONTS
XB XB Font (48 dots W x 48 dots H) Univers
Condensed Bold
XL XL Font (48 dot W x 48 dots H) Sans Serif
VECTOR FONT
Proportional or Fixed Spacing
Font Size 50 x 50 dots to 999 x 999 dots
10 Font Variations
DOWNLOADABLE FONTS
TrueType Fonts with Optional Memory Card
CHARACTER CONTROL
Expansion up to 12X in either the X or Y
coordinates
Character Pitch control
Line Space control
Journal Print facility
0°, 90°, 180° and 270° Rotation
(22 dots W x 33 dots H)
OCR A
(30 dots W x 36 dots H)
OCR B
Page 1- 49001038 Rev. DSATOXL SeriesPrinters
Section 1. Printer Overview
Bar Codes
SPECIFICATION XL400 XL410
SYMBOLOGIES
Bookland (UPC/EAN Supplemental)
EAN-8, EAN-13
CODABAR
Code 39
Code 128
Interleaved 2 of 5
UCC/EAN-128
UPC-A and UPC-E
Data Matrix
Maxicode
PDF417
Ratios 1:2, 1:3, 2:5 User definable bar widths
Bar Height 4 to 600 dots, User programmable
Rotation 0°, 90°, 180° and 270°
OTHER FEATURES
Sequential Numbering Sequential numbering of both numerics and bar codes
Custom Characters RAM storage for special characters
Graphics Full dot addressable graphics, SATO Hex/Binary or PCX
formats
Form Overlay Form overlay for high-speed editing of complex formats
SATOXL SeriesPrinters9001038 Rev. DPage 1-5
Section 1. Printer Overview
PHYSICAL
SPECIFICATION XL400 XL410
DIMENSIONS
Wide 19.6 in. (302 mm)
Deep 11.8 in. (552 mm)
High 11.5 in. (294 mm)
WEIGHT 30.8 lbs (14 Kg)
POWER REQUIREMENTS
Voltage
Power Consumption 300 Watts Operating
ENVIRONMENTAL
Operating Temperature 41° to 104°F (5° to 40°C
Storage Temperature -0° to 104°F (-20° to 40°C)
Operating Humidity 15-85 % RH, non-condensing
Storage Humidity Max 90% RH, non-condensing
Electrostatic Discharge 8KV
REGULATORY APPROVALS
Safety UL, CSA, CE
RFI/EMI FCC Class A
100 - 115 V (±10 %)
220V (±10 %)
50/60 Hz (±1%)
Page 1- 69001038 Rev. DSATOXL SeriesPrinters
Section 1. Printer Overview
OPTIONAL ACCESSORIES
ACCESSORY XL400 XL412
MEMORY EXPANSION Two slots for PCMCIA Memory Cards (up to 2MB each). Can be used
for graphic file storage, print buffer expansion and downloaded
TrueType fonts.
CALENDAR An internally mounted Date/Time clock that can be used to date/time
stamp labels at the time of printing.
INTEGRATED STACKER Allows cut labels to be stacked. Interfaces to EXT Accessory Port
connector.
LABEL REWINDER External option rewinds labels onto a roll after they are printed.
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Section 1. Printer Overview
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Page 1- 89001038 Rev. DSATOXL SeriesPrinters
INTRODUCTION
This section is provided to assist you in taking the XL printer from the shipping
container and familiarization with the controls.
The following information is provided in this section:
SECTION 2.
INSTALLATION
• Unpacking and Parts Identification
• Setting Up the Printer
• Loading Labels or Tags
• Loading the Ribbon
• Adjusting the Sensors
• Powering On/Off
SATOXL SeriesPrinters9001038 Rev. DPage 2-1
Section 2. Installation
UNPACKING AND PARTS IDENTIFICATION
Consider the following when unpacking the printer:
• The box should stay right-side up.
• Lift the printer out of the box carefully.
• Remove the plastic covering from the printer.
• Remove the accessory items from their protective containers.
• If the printer has been stored in a cold environment, allow it to reach room
temperature before powering it on.
• Set the printer on a solid, flat surface. Inspect the shipping container and
printer for any sign of damage that may have occured during shipping.
Note: The following illustrations are representative only. Your printer may not be packed
exactly as shown, but the unpacking steps are similar.
Plastic Protective
Accessory Box
Cardboard Cover
Top Foam Inserts
XL Printer
Bottom Foam Inserts
Shipping Container
Page 2-29001038 Rev. DSATOXL SeriesPrinters
Verify that you have the following materials when unpackaging:
• Printer
• Power Cord
• Extra Ribbon Core
• Operator’s Manual
SETTING UP THE PRINTER
Consider the following when setting up the printer:
• Locate a solid, flat surface with adequate room to set the printer. If a
Cutter/Stacker is to be used with the printer, make sure thaere is adequate
room for the unit. The printer cover swings upward and back, make sure
there is enough clearance for the cover to swing open.
• The location should be near the host computer or terminal. The maximum
distance for RS232 cables is 50 feet and six feet for Centronics parallel
cables. Cables can be purchased locally and their configuration will depend
upon the host system.
Section 2. Installation
• For information on interfacing the printer to a host system, see Section 6:
Interface Specifications.
The procedures for setting up the printer and adjusting the sensors are outlined in
Section 2. The procedures for setting ut the operating parameters (Print Speed, Pitch
Offset, etc.)are outlined in Section 3.
• Load the ribbon (see page 2-15).
• Load the Media (see page 2-12).
• Setup the printer for the media type (see page 2-8). You must use the LCD
panel to select the proper media type (see page 2-14). The selections are:
Center Hole Tag
I-Mark Tag
Side Hole Tag
R-Corner Tag
Label Gap
I-Mark Label
• Adjust the Cutter Sensor (see page 2-18). Note: The Cutter Sensor must be
set up even if the Cutter is disabled.
• Adjust the Cutter Offset to corectly locate the cut position. This can
generally be done with the Cut Position potentiometer on the Control Panel
(see page 3-20) which has a +/- 3.75mm range. If this is insufficient, the
Cut Offset can be moved +/- 99 dots using the LCD panel (see page 3-15).
• Set the Pitch, Cut and Backfeed Offset using the LCD panel (see page 3-14).
SATOXL SeriesPrinters9001038 Rev. DPage 2-3
Section 2. Installation
PRINTER COMPONENTS
Before attempting to set up the printer, please familiarize yourself with the major
components.
Cover
Print Head
Ribbon Rewind
Cutter
Ribbon Unwind
Media Supply Spindle
Media Retaining Plate
Head Lock Lever
Operator Panel
Page 2-49001038 Rev. DSATOXL SeriesPrinters
DIP Switch and
Potentiometer Cover
Section 2. Installation
Fuse
Media Hold-Down
Power Switch
Power SwitchAC Connector
INTERFACE
CONNECTORS
Centronics Parallel
Serial RS232
EXT Accessory
SATOXL SeriesPrinters9001038 Rev. DPage 2-5
Section 2. Installation
Cutter On/Off LED
OPERATOR PANEL
The XL Operator Panel consists of three LED indicators and five key switches. They
are used to set the printer operating parameters and to indicate the status of the
printer to the operator.
SATO XL PRINTER
LCD Display
On Line LED
Start/Stop
Error LED
Feed
Cutter
On/Off
Eject
Media
Type
On Line: LED. Illuminated when the printer is ready to receive
data.
Cutter On/Off: LED. Illuminated when the Cutter is enabled.
Error: LED. Illuminated when there is a system fault such as
an open print head.
LCD Display: 2 Line x 16 Character LCD display. Used for setting
operational parameters of the printer.
Start/Stop: Toggles the printer On and Off Line.
Feed: Momentary Switch. Feed one tag or label each time it
is pressed. Effective only when printer is Off Line.
Cutter On/Off: Momentary Switch. Enables or disables the cutter.
Effective only when printer is Off Line.
Eject: Momentary Switch. When pressed, feeds out any
printed labels. If the cutter is enabled, it feeds and cuts
the label or tag.
Media Type: Momentary Switch. Steps through the media types.
Page 2-69001038 Rev. DSATOXL SeriesPrinters
Section 2. Installation
Operator Panel
Push in for Tilt
position
The Operator Panel has two positions; one is flush with the printer (vertical) and the
other is tilted backward. The position should be set for the best viewing by the
operator.
Release for Vertical
position
Operator Panel
SATOXL SeriesPrinters9001038 Rev. DPage 2-7
Section 2. Installation
MEDIA
Tag Types
Tag Cut Line
Center-Hole Tag without Notch
(set printer for Center Hole)
Side Notch
Center-Hole Tag with Side Notch
(set printer for Center Hole)
Outside Edge
Side-Hole Tag without Notch
(set printer for Side Hole)
Page 2-89001038 Rev. DSATOXL SeriesPrinters
Side-Hole Tag with Side Notch
(set printer for Side Hole)
Outside Edge
X: = 3.75 mm minimum
Y: = 2 mm minimum, 3 mm maximum
Z: = Center of Notch Width = 2.5mm
R-Corner Specifications
(set printer for R-Corner Tag)
Section 2. Installation
I-Mark
Label Gap
I-Mark Specifications
(set printer for I-Mark Tag or Label)
SATOXL SeriesPrinters9001038 Rev. DPage 2-9
Section 2. Installation
Label Gap
Label Gap Specifications
(set printer for Label Gap)
Media Specifications
MEDIA TYPE MINIMUM SIZE MAXIMUM SIZE
Center Hole Tag 32mm W x 25 mm L 100mm W x 240mm L
I-Mark Tag 32mm W x 25mm L 100mm W x 240mm L
Side Hole Tag 50mm W x 25mm L 100mm W x 240mm L
R-Corner Tag 32mm W x 25mm L 100mm W x 240mm L
Label with Gap 25mm W x 16mm L 100mm W x 237mm L
I-Mark Label 32mm W x 25mm L 100mm W x 237mm L
Page 2-109001038 Rev. DSATOXL SeriesPrinters
I-Mark Sensor
7mm
Section 2. Installation
INSIDE MEDIA GUIDE
R-Corner Sensor
2.5mm
16mm
Center Hole &
Gap Sensor
Range
50mm
Sensor
(not used)
Feed Direction
Sensor Positions Relative to Inside Media Guide
34mm
Side Hole Tag
Sensor Range
94mm
SATOXL SeriesPrinters9001038 Rev. DPage 2-11
Section 2. Installation
LOADING TAGS AND LABELS
Open the Cover and power the printer on.
Turn power on and open the cover.
Cover
Remove the Media Retaining Plate and
place the media roll on the Media Supply
Spindle. Replace the Media Retaining Plate
to secure the roll in place.
Remove the Media Retaining Plate and load the tag roll.
Note: The media should come off the
bottom of the roll (wound face-in). If
media is used that is wound face-out, the
label curl can cause problems with the
stacking of the labels.
Tag Roll
Media Retaining Plate
Power Switch
Media Supply Spindle
Page 2-129001038 Rev. DSATOXL SeriesPrinters
Section 2. Installation
Open the print head by rotating the Head Release Lever to the rear of the printer. Open
the Media Hold Down by lifting up on the release tab underneath the green tab marked
“PUSH.”
Media Hold Down
Head Lock Lever
Load the tags from the rear until the leading edge of the first tag is underneath the print
head. Loosen the Paper Guide Lock Screw and adjust the position of the Paper Guide
until it holds the tag gently against the inside of the paper path (this also positions the
sensor assembly). Retighten the Paper Guide Lock Screw. See page 2-11 for sensor
locations.
Media Hold Down
Sensor Label
Head Lock Lever
Tag Setting
Position
Tag
Paper Guide
Paper Guide Lock Screw
SATOXL SeriesPrinters9001038 Rev. DPage 2-13
Section 2. Installation
Close the Media Hold Down by pushing down on the green tab marked “PUSH.” It will
automatically latch in place. Close the print head by rotating the Head Lock Lever toward
the front of the printer until it latches in place.
Close and latch the Media Hold Down and then close the Cover.
Cover
Media Hold Down
Power the printer On and press the Start/Stop key. The tags should be ejected if the
Media Type setting is correct (the factory setting is Center-Hole Tag, however the printer
retains the last setting entered via the LCD Panel). If the Media Type setting is incorrect, a
“Sensor Error” will be displayed on the LCD. If this occurs, you must open the print head
and Media Hold Down, reposition the media, close the print head and Media Hold Down
and select the correct media type by pressing the Media Type key (see page 2-8) and
press the Start/Stop key.
Ejected Tags
Start/Stop Key
Note: If you get a “Cutter Error,” you must
Refer to Ribbon Loading in this section if
correctly podsition the Cut Sensor. See
there is no ribbon in the printer.
page 2-19. This can occur even if the
Cutter is disabled.
Page 2-149001038 Rev. DSATOXL SeriesPrinters
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