Sanyo VA-SW5000 Instruction Manual

INSTRUCTION MANUAL (Supplement)

VA-SW5000

CCTV System Management Software

● Additions and changes to the Manual

Parts of the manual have additions and changes as a result of revisions to the product specifications. Make sure to check this supplement for additions and/or changes when referring to the relevant pages in the manual.

● Troubleshooting

This contains questions and answers for when you have problems. Use it as a reference if any problems occur while you are using the software.

Additions and changes to the Manual

A Applicable DVR models (changed) ...................................................................2

B About the software update (added) .................................................................. 2

C Startup confirmation dialog box (changed)2

D Login window (changed)....................................................................................2

E DVR registration confirmation dialog box (changed) .....................................3

F DVR connection check dialog box (changed)..................................................3

G Warnings about login operation (removed) .....................................................3

H About the audio playback button (tip) .............................................................. 3

I About the control panel button operations (tip) ..............................................4

J Image quality for live images (added)...............................................................4

K Limit in the number of images that can be downloaded (changed) ..............4

L Dialog box displayed during download and copy (changed).........................5

M Limit in the number of images that can be copied (changed)........................5

N About initialization after DVR settings update (changed) ..............................5

O Displayed DVR models (changed) .................................................................... 6

P [BACK PAGE] button display (changed)..........................................................6

Q Downloaded image playback speed display (changed)..................................6

R About the automatic mode settings for download (added)............................7

S About disabling the firewall function (added)..................................................8

T About the failsafe function (added) ................................................................10

Troubleshooting

☞ Differences in operations and windows according to model.......................14

☞ DVR connections (DVR tag creation).............................................................. 14

☞ DVR connection checking ...............................................................................14

☞ DVR registration deletion.................................................................................15

☞ DVR operation limits ........................................................................................15

☞ Firmware updates.............................................................................................15

☞ Network settings...............................................................................................16

☞ Alarm collection and automatic download function .....................................16

☞ Audio playback of downloaded data .............................................................. 17

☞ System environment when using multiple computers .................................17

☞ Master computer and slave computer connections......................................17

☞ Changing users for the computer operating system ....................................18

☞ Other ..................................................................................................................19

English – 1 –

A Applicable DVR models (changed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 6

The following DVRs have been added to the list of applicable DVR models.

• 6-channel models: All models in DSR-3500 series and DSR-3700 series

• 9-channel models: All models in DSR-3700 series, DSR-5000 series and DSR-5700 series

• 16-channel models: All models in DSR-3700 series, DSR-5000 series and DSR-5700 series

If you are going to connect DSR-3506 and/or DSR-3506P, you should update the firmware for the DVRs to a version that is compatible with this software.

B About the software update (added)

To update this software, download the latest version from our web site at:

http://www.sanyosecurity.com

You can access the above mentioned web site by selecting [Version], and then [Homepage] on the menu bar.

C Startup confirmation dialog box (changed). . . . . . . . . . . . . . . . Pages 16, 25

The message that displays in the dialog box has been changed. However, the operating procedures remain the same.

<After>

D Login window (changed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pages 17, 23, 25

The window design has been changed. However, the operating procedures remain the same.

– 2 – English

<After>

E DVR registration confirmation dialog box (changed) . . . . . . . . . . . . Page 18

The message that displays in the dialog box and the buttons in it have been changed. Click [YES] to proceed to DVR registration and connection check.

<After>

F DVR connection check dialog box (changed) . . . . . . . . . . . . . . Pages 19, 83

The message that displays in the dialog box has been changed partially. However, the operating procedures remain the same.

<After>

G Warnings about login operation (removed) . . . . . . . . . . . . . . . . . . . . Page 25

The third warning from among the three mentioned in the manual has been removed.

● If the User ID matches the [User ID] of a user that has already logged into the system, an error

message will be displayed.

● Only one administrator user may be logged into the system at any one time.

● When you log in from the master computer, it automatically authenticates you as the

administrator user, so if you would like to log in at administrator level at a slave computer, log out from the master computer first.

(removed)

H About the audio playback button (tip) . . . . . . . . . . . . . . . . . . . . . . . . Page 39

The audio playback button on the control panel switches the audio output ON and OFF.

English – 3 –

You can have audio output not only with playback images but also with live images.

The output channels can also be switched

for models in the DSR-5000 series.

I About the control panel button operations (tip) . . . . . . . . . . . . . . . . Page 30

Operation using buttons is limited by this software to those relevant to the image mode and settings in effect.

Availability of buttons that depend on the image mode and settings is as follows.

☞ In live mode, with audio output OFF:

Channel select, Window layout select, Playback/Reverse playback, Search, Start/Stop recording, Timer, and Audio playback

☞ In live mode, with audio output ON:

Channel select, Playback, Start/Stop recording, Timer, and Audio playback

☞ In play mode, with audio output OFF:

Channel select, Window layout select, Skip to previous/next event, Increase/Decrease playback speed, Stop, Still, Reverse playback, Start/Stop recording, Timer, and Audio playback

☞ In play mode, with audio output ON:

Stop, Start/Stop recording, Timer, and Audio playback

Audio playback button is available only in a single screen.

J Image quality for live images (added) . . . . . . . . . . . . . . . . . . . . . . . . Page 35

For models in the DSR-5700 series, the image quality for live images received through network operations can be set using [NETWORK CONTROL SET].

If the recording rate for normal recording has been set to “100/120 (FPS)”, the DVR will show live images at the normal recording image quality while image recording is in progress.

K Limit in the number of images

that can be downloaded (changed) . . . . . . . . . . . . . . . . . . . . . . . . . . Page 59

The number of images that can be downloaded for each of the models has been changed as follows.

• 1 to 1,000 images: DSR-3506, DSR-3506P, DSR-3709, DSR-3709P, DSR-3716, DSR-3716P

• 1 to 40,000 images: All other models

– 4 – English

L Dialog box displayed during

download and copy (changed) . . . . . . . . . . . . . . . . . . . . . . . . Pages 59 to 61

The dialog box displayed during download and copy has been changed as follows. Addition of the [CANCEL] button now allows stopping of the download or the copy.

Dialog box displayed during download

Dialog box displayed during copy

<After>

M Limit in the number of images that can be copied (changed) . . . . . Page 61

The number of images that can be copied is now set uniformly to “1 to 10,000 images” for all models.

N About initialization after DVR settings update (changed) . . . . . . . . Page 64

Initialization is no longer executed after DVR settings update in the following models.

• DSR-5016A, DSR-5016PA, DSR-5009PA, DSR-5700 Series

English – 5 –

O Displayed DVR models (changed) . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 81

DVR models are shown as a pull-down menu list for the [MODEL] input field in the [DVR MANAGER] menu. In the list, the following models are shown as one unified model as they have many functions in common.

They are shown in the same way in the model name list of the other [SYSTEM MANAGEMENT] menus

DSR-5009P, DSR-5009PA DSR-5009P*

DSR-5016P, DSR-5016PA DSR-5016P*

DSR-5016, DSR-5016A DSR-5016*

The "*" under Display indicates the model is listed with a generic model name. The "*" is used only for simplicity and is not part of the actual model name.

P [BACK PAGE] button display (changed) . . . . . . . . . . . . . . . . . . Pages 89, 95

The [BACK PAGE] button displayed in the [SYSTEM LOG MANAGER] and [ALARM LIST DISPLAY] windows has been changed.

<After>

Q Downloaded image playback speed display (changed) . . . Pages 113 to 114

When performing normal playback or synchronized/time offset playback in the [DOWNLOAD DATA LIST] menu, the playback speed display has been changed as follows.

0: Standard - 30: Slow

(Initial setting: 0)

0: Slow - 30: Standard

(Initial setting: 30)

– 6 – English

+ 15 hidden pages