Q1: What should I do if the TV does not turn on?
A1: Please ensure all flags on the power cord are properly plugged in. If it still does not respond try another AC outlet. Also, check the fuse or circuit breaker.
Q2: If I turn on the TV for the first time, what steps do I need to go through to ready the TV for first time use?
A2: The first time you fire up your LED-LCD TV, it ushers you to a setup wizard that helps choose the Home Mode or Standard Mode and the desired language.
Q3: What might be the reason that I cannot hear any sound through this television?
A3: If there are no audio sounds, first do check to see that the sound settings have been adjusted (VOL +/— or MUTE) . Also, keep an eye that the TV has been tuned to the correct audio source and check any plugged external devices.
Q4: Are there any connectors on this TV that allow me to join extra components?
A4: Yes, Components such as HDMI, Component Video and other input connections are available at the back of the TV.
Q5: If the picture is not very clear or is nonexistent what do I do?
A5: Ensure that antenna or cable connections are secured properly, repositioning of the antenna should help. Also look into the menu option Air/Cable to make sure it is set to appropriate settings.
Q6: How do I go about setting up a closed captioning report?
A6: Access the on-screen menu, look for the Closed Caption option, then change the setting from Off to On.
Q7: If I were to purchase this product, does it come with a warranty?
A7: Upon making the initial purchase, there is a coverage of a limited warranty for a time span of one year on the product for all standard breaches.
Q8: How do I get in touch with customer services?
A8: Use this phone number 1-800-289-0980 and have your making and model of your device plate information previously compiled for an expedited service.