This Samsung washer minimizies noise and vibration with dual 3D vibration sensors and
smart control technology, ensuring quiet operation.
2. The Largest Capacity
Samsung’s extra-large capacity laundry machine can wash a full set of your Bedding PLUS,
a kingsize comforter, or up to 31 bath towels in a single load. Since you don’t have to do as
many loads, you save time, money, water and energy.
3. PowerFoam™
Samsung’s effective PowerForm delivers improved cleanliness with advanced fabric care.
PowerFoam allows detergent to disperse evenly and penetrate fabrics faster and deeper.
4. PureCycle™(Tub Cleaning cycle)
Clean your drum with one button! This Pure Cycle is specially designed to remove detergent
residue and dirt buildup in the tub, diaphragm, and on the door glass without the need for
special chemical detergents.
5. Deep steam
The Deep Steam feature boosts cleaning performance and loosens grime and dirt, thus
providing superior cleaning results.
6. Diamond drum™
Takes gentle care of your fabrics. With inside holes 36% smaller than those of conventional
drums,the diamond drum prevents fabrics from sticking out through the holes and
consequently being damaged.
7. Stylish design
The stylish design of this washer blends well with your environment.
8. Digital Display & Center jog dial
The Jog dial enables you to select cycles in both directions with ease, and the LCD display is
easy to use and understand.
9. DD Motor
The power to handle anything! Our direct-drive inverter motor delivers power right to the
washer tub from a variable speed, reversible motor. A beltless direct-drive motor generates a
higher spin speed of 1300 rpm for more effective, quiet operation. The washer also has fewer
moving parts, meaning fewer repairs.
2_ key features of your new VRT PLUS™ STEAM washer
When you select the NSF certified Sanitize cycle, the water heats to an extra high
temperature and removes 99.9% of certain bacteria typically found on clothing, bedding, or
towels. This certification is awarded by NSF International, an independent third-party testing
and certification organization.
Please check the garment care label to avoid garment damage. Only sanitizing cycles
have been designed to meet the requirements of this protocol for sanitization efficacy.been
designed to meet the requirements of this protocol for sanitization efficacy.
NSF Protocol P172
Sanitization Performance of Residential and
Commercial, Family-Sized Clothes Washers
11. Pedestal with Storage Drawers (Model No :
An optional 15” pedestal is available to raise the washer for easier loading and unloading.
It also offers a built-in storage drawer that can hold a 100 oz. bottle of detergent
WE357*
)
12. Stacking (Model No : SK-5A/XAA)
Samsung washers and dryers can be stacked to maximize usable space. An optional
stacking kit is available for purchase from your Samsung retailer.
<Pedestal with Storage Drawers> <Stacking>
key features of your new VRT PLUS™ STEAM washer _3
Congratulations on your new Samsung washer. This manual contains important
information on the installation, use, and care of your appliance. Please take time
to read this manual to take full advantage of your washer’s many benefits and
features.
WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution, and care when installing,
maintaining, and operating your washer.
IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS
What the icons and signs in this user manual mean:
Hazards or unsafe practices that may result in severe personal injury
or death.
WARNING
CAUTION
These warning signs are here to prevent injury to you and others.
Please follow them explicitly.
After reading this section, keep it in a safe place for future reference.
Read all instructions before using the appliance.
To reduce the risk of fire, explosion, electric shock, or personal injury
when using your washer, follow these basic safety precautions:
Hazards or unsafe practices that may result in minor personal injury or property damage.
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions explicitly.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric shock.
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using your
appliance, follow basic precautions, including the following:
WARNING
1. Read all instructions before using the appliance.
2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked
in, or spotted with gasoline, dry-cleaning solvents, other flammable or explosive
substances as they give off vapors that could ignite or explode.
3. Do not allow children to play on or in the appliance. Close supervision of children is
necessary when the appliance is used near children.
4. Before the appliance is removed from service or discarded, remove the door to the
washing or drying compartment.
5. Do not reach into the appliance if the drum is moving.
6. Do not install or store this appliance where it will be exposed to the weather.
7. Do not tamper with controls.
8. Do not repair or replace any part of the appliance or attempt any servicing unless
specifically recommended in the user-maintenance instructions or in published userrepair instructions that you understand and have the skills to carry out.
9. Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances
to the wash water. These substances give off vapors that could ignite or explode.
10. Under certain conditions, hydrogen gas may be produced in a hot water system
that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If
the hot water system has not been used for such a period, before using a washer or
combination washer-dryer, turn on all hot water faucets and let the water flow from
each for several minutes. This will release any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during this time.
State of California Proposition 65 Warnings:
WARNING
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of
California to publish a list of substances known to the State of California to cause cancer,
birth defects, or other reproductive harm, and requires businesses to warn of potential
exposure to such substances.
This product contains a chemical known to the State of California to cause cancer, birth
defects, or other reproductive harm. This appliance can cause low-level exposure to some
of the substances listed, including benzene, formaldehyde, and carbon monoxide.
Plug the power cord into an AC 120V/60Hz/15A wall socket or higher and use the socket
for this appliance only. In addition, do not use an extension cord.
- Sharing a wall socket with other appliances using a power strip or extending the power
cord may result in electric shock or fire.
- Do not use an electric transformer. It may result in electric shock or fire.
- Ensure that the power voltage, frequency and current are the same as those of the
product specifications. Failing to do so may result in electric shock or fire.
The installation of this appliance must be performed by a qualified technician or service
company.
- Failing to do so may result in electric shock, fire, an explosion, problems with the
product, or injury.
Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.
- Unplug the power plug and clean it with a dry cloth.
- Failing to do so may result in electric shock or fire.
Plug the power plug into the wall socket in the right direction so that the cord runs towards
the floor.
- If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or fire.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
- This may result in electric shock, fire, an explosion, or problems with the product
- Never plug the power cord into a socket that is not grounded correctly and make sure
that it is in accordance with local and national codes.
Do not install this appliance near a heater or inflammable material.
Do not install this appliance in a humid, oily or dusty location, in a location exposed to direct
sunlight and water (rain drops).
Do not install this appliance in a location where gas may leak.
- This may result in electric shock or fire.
Plug the power plug into the wall socket firmly. Do not use a damaged power plug,
damaged power cord or loose wall socket.
- This may result in electric shock or fire.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.
- This may result in electric shock or fire.
Do not pull the power cord when unplugging the power plug.
- Unplug the power plug by holding the plug.
- Failing to do so may result in electric shock or fire.
When the power plug or power cord is damaged, contact your nearest service center.
This appliance should be positioned in such a way that it is accessible to the power plug.
- Failing to do so may result in electric shock or fire due to electric leakage.
Install your appliance on a level and hard floor that can support its weight.
- Failing to do so may result in abnormal vibrations, noise, or problems with the product.
Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder/lightning storm.
- Failing to do so may result in electric shock or fire.
WARNING
SEVERE WARNING SIGNS FOR USING
If the appliance is flooded, cut the power immediately and contact your nearest service center.
If the appliance generates a strange noise, a burning smell or smoke, unplug the power plug
immediately and contact your nearest service center.
- Failing to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without
touching the power plug. Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in an explosion or fire.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or
other flammable or explosive substances.
- This may result in electric shock, fire or an explosion.
Do not open the washer door by force while it is operating (high-temperature washing/drying/
spinning).
- Water flowing out of the washer may result in burns or cause the floor to be slippery.
This may result in injury.
- Opening the door by force may result in damage to the product or injury.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washer before using it.
Do not insert your hand under the washer.
- This may result in injury.
Do not touch the power plug with wet hands.
- This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while an operation is in progress.
- Plugging the power plug into the wall socket again may cause a spark and result in electric
shock or fire.
Keep all packaging materials well out of the reach of children, as packaging materials can be
dangerous to children.
- If a child places a bag over its head, it may result in suffocation.
Do not let children or infirm persons use this washer unsupervised.
- Failing to do so may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washer while it is operating.
- This may result in injury.
Make sure the detergent drawer is closed before you put laundry into the washer or remove
laundry from the washer.
- If the detergent drawer is open, you could strike the drawer with your head and injure
yourself.
Do not attempt to repair, disassemble, or modify the appliance yourself.
- Do not use any fuse(such as cooper, steel wire, etc.) other than the standard fuse.
- When repairing or reinstalling the appliance is required, contact your nearest service center.
- Failing to do so may result in electric shock, fire, problems with the product, or injury.
If any foreign substance such as water has entered the appliance, unplug the power plug and
contact your nearest service center.
- Failing to do so may result in electric shock or fire.
When the water supply hose comes loose from the faucet and floods the appliance, unplug
the power plug.
- Failing to do so may result in electric shock or fire.
CAUTION SIGNS FOR USING
CAUTION
When the washer is contaminated by a foreign substance such as detergent, dirt, food waste,
etc., unplug the power plug and clean the washer using a damp and soft cloth.
- Failing to do so may result in discoloration, deformation, damage or rust.
The front glass may be broken by a strong impact. Take care when using the washer.
- When the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the faucet
slowly.
Open the faucet slowly after a long period of non-use.
- The air pressure in the water supply hose or the water pipe may result in damage to a part
or in water leakage.
If a drain error occurs during an operation, check if there is a draining problem.
- If the washer is used when it is flooded because of a draining problem, it may result in
electric shock or fire due to electric leakage.
Insert the laundry into the washer completely so that laundry does not get caught in the door.
- If laundry gets caught in the door, it may result in damage to the laundry or the washer, or
result in water leakage.
Ensure that the faucet is turned off when the washer is not being used.
- Ensure that the screw on the water supply hose connector is properly tightened.
- Failing to do so may result in property damage or injury.
Take care that the Rubber Seal and the Front Door Glass are not contaminated by a foreign
substance (e.g. waste, thread, hair, etc.)
- If a foreign substance is caught in the door or the door is not completely closed, it may
cause a water leakage.
Open the faucet and check if the water supply hose connector is firmly tightened and that
there is no water leaking before using the product.
- If the screws or the water supply hose connector are loose, it may result in water leakage.
The product you have purchased is designed for domestic use only.
The use for business purposes qualifi es as product misuse. In this case, the product will
not be covered by the standard warranty provided by Samsung and no responsibility can be
attributed to Samsung for malfunctions or damages resulting from such misuse.
If the wash is not started and the laundry is left for a period of time after you have added
detergent or applied stain remover or pre-treatment onto the laundry, the laundry may be
discolored.
Select the recommended cycle and temperature on the basis of the laundry items, sort the
laundry by color on the basis of its colorfastness and select the appropriate cycle.
Make sure that foreign objects such as pins, buttons and coins are removed from clothing
items when adding laundry to the washer. Wash dirty laundry separately from relatively clean
items and wash fragile items separately from tougher textiles.
If an item is stained, wash it as soon as possible. Use stain remover or detergent only after
testing the colorfastness of the item by applying a small quantity to an inside seam.
Do not stand on top of the appliance or place objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
- This may result in electric shock, fire, problems with the product, or injury.
Do not operate the appliance with wet hands.
- This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface of the appliance.
- As well as being harmful to humans, it may also result in electric shock, fire or problems
with the product.
Do not place an object that generates a electromagnetic field near the washer.
- This may result in injury due to a malfunction.
Since the water drained during a high-temperature wash or drying cycle is hot, do not touch
the water.
- This may result in burns or injury.
Do not wash, spin or dry water-proof seats, mats or clothing (*).
- Do not wash thick, hard mats even if the washer mark is on the care label.
- This may result in injury or damage to the washer, walls, floor or clothing due to abnormal
vibrations.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the
washer.
- This may result in damage to the washer, or injury and death in the case of pets due to
the abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
- This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams or lotions usually found in skincare
shops or massage clinics.
- This may result in the rubber seal becoming deformed and water leakage.
Do not leave metal objects such as a safety pin or hair pin, or bleach in the tub for long
periods of time.
- This may cause the tub to rust.
- If rust starts appearing on the surface of the tub, apply a cleansing agent (neutral) to the
surface and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry
contaminated by dry cleaning detergent.
- This may result in spontaneous combustion or ignition due to the heat of the oxidation of
the oil.
Do not use hot water from water cooling/heating devices.
- This may result in problems with the washer.
Do not use natural hand-washing soap for the washer.
- If it hardens and accumulates inside the washer, it may result in problems with the
product, discoloration, rust or bad odors.
Do not wash large laundry items such as Bedding PLUS in the washing net.
- Failing to do so may result in injury due to abnormal vibrations.
- Place smaller items, such as lace socks and lingerie in the washing net.
Do not use hardened detergent.
- If it accumulates inside the washer, it may result in water leakage.
Do not wash throw rugs or doormats.
- If you wash throw rugs or doormats, the sand will accumulate inside the washer. It may
result in error such as no draining.
SEVERE WARNING SIGNS FOR CLEANING
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use benzene, thinner or alcohol to clean the appliance.
- This may result in discoloration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
- Failing to do so may result in electric shock or fire.
12 Unpacking your washer
12 Overview of your washer
13 Electrical
13 Grounding
13 Water
13 Drain facility
14 Flooring
14 Location considerations
14 Alcove or closet installation
14 Undercounter installation (washer only)
15 With optional pedestal base or stacking kit
16 Important note to installer
18 Loading your washer
18 Getting started
19 Overview of the control panel
22 Child Lock
23 Spin Only
23 Interior Lamp
23 Garment+
24 My cycle
24 Steam
25 Washing clothes using the cycle selector
26 Detergent use
26 Features
MAINTAINING YOUR WASHER
28
TROUBLESHOOTING
28 Cleaning the exterior
28 Cleaning the interior
29 Cleaning the dispensers
29 Storing your washer
30 Cleaning the debris filter
31 Cleaning the door seal/bellow
31 Preserving the top cover and the front frame
32 Pure Cycle
33 Check these solutions if your washer…
35 Information codes
37 Fabric care chart
38 Cycle chart
39 Helping the environment
39 Declaration of conformity
39 Specification
contents _11
installing your washer
UNPACKING YOUR WASHER
Unpack your Washer and inspect it for shipping damage. Make sure you have received all the items
shown below. If your Washer was damaged during shipping, or you do not have all of the items, contact
1-800-SAMSUNG(726-7864).
To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit.
Packing materials can be dangerous to children. Keep all packing material (plastic bags, polystyrene,
WARNING
etc.) well out of the reach of children.
OVERVIEW OF YOUR WASHER
Detergent drawer
Control panel
Debris filter
Drain tube
Filter cover
Parts supplied
Hose guideUser manual bookPlastic zip hose tie
Tools needed
Hot water supply
hose
Door
Tub
WrenchBolt hole coversWater supply hoses
Cold water supply
hose
Drain Hose
Adjustable legs
PliersFlat screwdriver
* Bolt hole covers : The number of bolt hole covers depends on the model (3~6 covers).
• Individual branch circuit serving only your Washer is recommended.
• Your Washer is equipped with a power cord.
NEVER USE AN EXTENSION CORD.
CAUTION
Grounding
ELECTRICAL GROUNDING IS REQUIRED FOR THIS APPLIANCE.
This appliance must be grounded. In the event of malfunction or breakdown, grounding will
reduce the risk of electric shock by providing a path of least resistance for electric current.
This appliance is equipped with a power cord having a three-prong grounding plug for use in a
properly installed and grounded three-prong outlet.
The plug must be plugged into an appropriate outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
An improperly connected equipment-grounding conductor can increase the risk of electrical
shock. Check with a qualified electrician or serviceman if you are not sure whether the
WARNING
appliance is properly grounded. Do not modify the plug provided with the appliance – if it
does not fit the outlet, have a proper outlet installed by a qualified electrician.
IMPORTANT SAFETY PRECAUTIONS
• To prevent unnecessary risk of fire, electrical shock or personal injury, all wiring and
grounding must be done in accordance with the National Electrical Code ANSI/FNPA, No.
70 Latest Revision and local codes and ordinances. It is the personal responsibility of the
appliance owner to provide adequate electrical service for this appliance.
NEVER CONNECT THE GROUND WIRE TO PLASTIC PLUMBING LINES, GAS LINES, OR
CAUTION
HOT WATER PIPES.
01 installing your washer
Water
To correctly fill your Washer in the proper amount of time, water pressure of 20 to 116psi (137
to 800kPa) is required. Water pressure less than 20 psi may cause water valve failure, may not
allow the water valve to shut off completely, or may extend the fill time beyond what your washer
controls allow, causing your washer turning off. A time limit is built into the controls to prevent
extensive flooding in your home if an internal hose becomes loose.
The water faucets must be within 4 feet/122cm of the back of your washer to match the inlet
hoses provided with your Washer.
Accessory inlet hoses are available in various lengths up to 10 feet/305cm for faucets that
are further away from the back of your washer.
To avoid the possibility of water damage:
• Have water faucets easily accessible
• Turn off faucets when the washer is not in use.
• Periodically check that there is no leakage from the water inlet hose fittings.
CHECK ALL CONNECTIONS AT THE WATER VALVE AND FAUCET FOR LEAKS.
WARNING
Drain facility
The recommended height of the standpipe is 18 in/46 cm. The drain hose must be routed
through the drain hose clip to the standpipe. The standpipe must be large enough to accept the
outside diameter of the drain hose. The drain hose is attached at the factory.
For best performance, you must install your washer on a solidly constructed floor. Wood floors
may need to be reinforced to minimize vibration and/or unbalanced load situations. Carpeting
and soft tile surfaces are contributing factors to vibration which can cause your washer to move
slightly during the spin cycle.
Never install your washer on a platform or weakly supported structure.
Location considerations
Do not install your washer in areas where water may freeze, since your washer will always retain
some water in its water valve, pump, and hose areas. Freezing water can damage the belts,the
pump, hoses and other components.
Alcove or closet installation
MINIMUM CLEARANCES FOR CLOSET AND ALCOVE INSTALLATIONS:
Sides – 1 in / 25 mm
Rear – 5.9 in / 150 mm
If the washer and dryer are installed together, the closet front must have at least a 72 in² (465
cm²) unobstructed air opening. Your washer alone does not require a specific air opening.
Top – 17 in / 432 mm
Closet Front – 2 in / 51 mm
A
1 in.
(2.5 cm)
(68.6 cm)
27 in.
1 in.
(2.5 cm)
27 in.
(68.6 cm)
1 in.
(2.5 cm)
A. Recessed area
B. Side view - closet or confined area
Please read the following instructions carefully before installing the washer.
These instructions should be retained for future reference.
We recommend you hire a professional for installation of this washer.
STEP 1
Selecting a Location
Before you install your washer, make sure the location:
• Has a hard, level surface without carpeting or flooring that may obstruct ventilation.
• Has no dust, oil and detergent etc.
• Is away from direct sunlight
• Has adequate ventilation
• Will not freeze (tempuratures never below 32°F or 0°C)
• Is away from heat sources such as oil or gas
• Has enough room for the power cord.
• Doesn’t have any carpeting that will obstruct ventilation openings.
STEP 2
Removing the Shipping Bolts
Before using your washer, you must remove all shipping bolts
from the back of the unit.
1. Loosen all the bolts with the supplied wrench.
2. Slide the bolt and spacer up and remove the bolt with the
spacer through the hole in the rear wall of your washer.
Repeat for each bolt.
Cover the holes with the supplied Bolt Hole Covers (See page 12).
3.
4. Keep the shipping bolts and spacers for future use.
STEP 3
Installing your Washer
1. If you use a stand pipe, make sure the
connection between the drain hose and the
standpipe is NOT airtight. The standpipe
must be at least 18 in or 46 cm high.
You must always exercise caution to
avoid collapsing or damaging the drain
hose. For best results, the drain hose
should not be restricted in any way – by
elbows, couplings, or excessive length.For
situations where the drain hose cannot be
conveniently elevated to at least 18 in or
46 cm, the drain hose must be supported.
Do not insert the drain hose too far into
the stand pipe: 6 - 8 inches, and no more.
2. Check the inlet hose to ensure a washer is inside each fill
hose.
Thread the inlet hoses to the HOT and COLD faucet
connections.
On the other end of the hose, check for one rubber washer
per hose and attach each fill hose to the water valve. Make
sure the hose with Hot printed on it is attached to the HOT
faucet. Tighten by hand until snug, then two-thirds of a turn
with pliers.
For correct water use, connect both HOT and COLD water
valves. If either or both are not connected, an “nF” (no fill)
error can occur.
3. Turn on the “HOT” and “COLD “water supply and check the
water valve and the water supply connections for leaks.
4. Plug the power cord into a 3-Prong, well grounded 120 volt
60 Hz approved electrical outlet protected by a 15-amp
fuse or comparable circuit breaker.
Your washer is grounded through the third prong of the
power cord when plugged into a three-prong grounded
receptacle.
5. Slide your washer into position.
6. Level your washer by turning the leveling legs in or out as
necessary by hand or by using the wrench included with
your washer.
When your washer is level, tighten the locking nuts using
the wrench or (-) flathead screwdriver.
ColdHot
Rubber Washer
Cold printed Hot printed
Locking Nut
Levelling Leg
01 installing your washer
Your washer must be leveled on all four sides. A
carpenter’s level should be used on all four corners of
your washer. We recommend you recheck your washer
after a dozen or so washes to makesure it’s sitll level.
Avoid damage to the legs. Do not move
the Washer unless the Locking-nuts are
fastened to the bottom of the Washer.
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
INSTRUCTIONS before operating this appliance.
WARNING
LOADING YOUR WASHER
• You can fill the tub with dry, unfolded clothes, but DO NOT OVERLOAD the tub. No more than 3/4 full.
• Overloading may reduce washing efficiency, cause excess wear, and possibly cause creasing or
wrinkling of the load.
• Wash delicate items such as bras, hosiery, and other lingerie in the Delicates cycle with similar
lightweight items.
• When washing big bulky items or a few smaller items that don’t fill the tub completely – a rug, a pillow,
stuffed toys, or one or two sweaters, for example – add a few towels to improve tumbling and spin
performance.
During the spin cycle, the washer may add additional water to redistribute the clothes and correct an
inbalance inside the drum.
• When washing heavily soiled loads, do not overload your washer to ensure good cleaning results.
• To add a forgotten item:
1. Press the Start/Pause Button.
2. Wait for the Door Lock light to go out (5 seconds).
3. Add the item, close the door, and press the Start/Pause Button.
After a 10-second pause, the cycle will resume.
GETTING STARTED
1. Load your Washer.
2. Close the door.
Push the laundry into the drum completely to prevent the laundry from being caught in the door or
from falling out of the drum.
CAUTION
3. Add detergent and additives to the dispenser (see pages 26~27).
4. Select the appropriate cycle and options for the load (see pages 19~21).
5. Press the Start/Pause Button.
6. The Wash Indicator light will illuminate.
7. The estimated cycle time will appear in the display.
The time may fluctuate to indicate the time remaining in the cycle better.
The actual time required for a cycle may differ from the estimated time in the display depending on the
water pressure, water temperature, detergent, and laundry.
8. Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a
quick drain.
• When the cycle is complete, the Door Lock light will go out and “End” will appear in the display.
• DO NOT attempt to open the door until the Door Lock light is off. To add a forgotten item, see
“Loading your Washer” section. (page 18)
• When your Washer is restarted after a pause, expect a delay of up to 15 seconds before the cycle
continues.
• Pressing the Power button cancels the cycle and stops your washer.
• The Pre Wash, Wash, Rinse, and Spin indicator lights will illuminate during those portions of the
cycle.
Do not place anything on top of your washer while it is running.
Select the appropriate cycle for the type of load.
This will determine the tumble pattern and spin speed for the cycle.
To minimize wrinkling of laundry, select the Perm Press cycle.
Normal - For most fabrics including cottons, linens, and normally soiled garments.
Heavy Duty - For sturdy, colorfast fabrics and heavily soiled garments.
Perm Press - For wash-and-wear, synthetic fabrics, and lightly to normally
soiled garments.
Sanitize - For heavily soiled, colorfast garments. This cycle heats the water to
150°F to eliminate bacteria.
If you select pause during the heating portion of the Sanitize Cycle, your
Washer door will remain locked for your safety.
Bedding PLUS - For bulky items such as blankets, comforters and sheets.
When you are washing bulky items, use liquid detergent
Deep Steam - For heavily soiled, colorfast garments, this cycle provides a
high washing temperature and steam and is efficient in cleaning stains.
Eco Cold - Provides useful,gentle, and energy saving daily care for normally and
lightly soiled laundry by using only cold water.
This cylce cleans as effectively as the warm wash setting on the conventional*
Normal cycle under Normal and Light Soil level options. (Cleaning performance
of Eco Cold cycle may not be equal to conventional Normal cycle under the
heavy soil level option) For best result, we recommend using for loads of 8
pounds or less.
* conventional Normal cycle - Normal cycle on previous and existing Samsung
front loading washers released until 2009 without PowerFoam
Stain Away - For stained clothes. The Stain Away cycle provides outstanding stain removal
performance, with the utmost gentle care, avoiding the need for pre-treatment of stains.
For Best stain removal performance, we recommend using the hot
temperature option in this cycle, in which the wash temperature is increased
using the internal heater, for overall cleaning of the different stains.
Active Wear - Use this cycle to wash exercise wear such as sports jersey,
training pants, shirts/tops and other performance clothing. This cycle
provides effective soil removal with gentle action for special fabric care.
Delicates/Hand Wash - For sheer fabrics, bras, lingerie silk, and other
handwash-only fabrics. For best results, use liquid detergent.
Wool - For machine-washable wool. Loads should be under 8 pounds. For
best results, we recommend a load of 4.4 pounds or less.
• The Wool cycle washes laundry by moving the wash drum horizontally
to maintain the characteristics of the wool fibers and to prevent damage
to the cloth. It then stops for a while to allow the laundry to soak in the
water. This pause in the operation of the Wool cycle is normal.
• We recommend you use a neutral detergent to prevent damage to the
cloth and to improve the washing results.
2
Digital display
Temperature
3
selection button
Spin selection
4
button
Soil Level
5
selection button
The wool wash cycle of this machine has been approved by
Quick Wash - For lightly soiled garments needed quickly.
Rinse + Spin - Use for loads that need rinsing only or to add rinse-added
fabric softener to a load.
The large Digital Display is easy to use. It provides instructions and
diagnostics while keeping you updated on the cycle status and time
remaining.
Press the button repeatedly to cycle through the different water temperature
options.
Extra Hot - Heavily soiled, colorfast items. Only available with the Sanitize
cycle.
Hot - Whites and heavily soiled, colorfast items.
Warm - Colorfast items. When you select warm rinse, only the final rinse will
be warm.
The other rinses will be cold to conserve energy.
Eco Warm - Moderately soiled, colorfast items, most wrinkle-free items.
Cold - Brightly colored, very lightly soiled items.
Press the button repeatedly to cycle through the different spin speed options.
Extra High - Removes more water from loads during spin.
To minimize wrinkling of wrinkle-free and no-iron fabrics, DO NOT use
the Extra High spin option for these loads, nor overload your washer.
High - Use for underwear, t-shirts, jeans, and sturdy cottons.
Medium - Use for jeans, wrinkle-free, or wash-and-wear items and synthetics.
Low - Use for delicate items needing a slow spin speed.
No Spin - Drains your washer without spinning. Use for extremely delicate
items that cannot tolerate any spin.
Press the button to select the soil level/washing time.
(Heavy
Heavy - For heavily soiled loads.
Normal - For moderately soiled loads. This setting is best for most loads.
Woolmark for the washing of machine washable Woolmark
products, provided that the products are washed according
to the instructions on the garment label and those issued by
the manufacturer of this washing machine, M1003.
Press these buttons to select different cycle options.
Pre Wash - To use this feature, add detergent to the pre wash section of the
detergent compartment. When turned on, the washer fills with cold water and
detergent, tumbles, then drains and advances to the selected wash cycle.
Some cycles cannot be selected with with this option (See pages 26~27).
You cannot select the prewash option in the Delicate, Wool, Quick Wash,Delicates/Handwash, Rinse+Spin, and Spin Only cycles.
Extra Rinse - Add an additional rinse at the end of the cycle to remove
laundry additives and perfumes more thoroughly.
Extra Spin - Add additional time to remove more water from loads.
Signal On/Off - Press the Signal button to turn the signal (chime) on or off.
My Cycle - Choose your favorite cycle including temperature, spin, soil level,
option, etc.
Delay Start -
Any cycle can be delayed for up to 24 hours in one-hour
increments. Displayed hour indicates the time at which the wash will be started.
Pure CycleTM - Use to clean dirt and bacteria from the drum. Regular use
(after every 40 washes) is recommended. No detergent or bleach is needed
(see page 32).
Steam - Press this button to use the Steam Wash function. Steam Wash is
available with the Heavy Duty, Normal, Perm Press, Sanitize and Bedding
PLUS cycles. For heavily soiled, colorfast garments, Steam Wash improves
stain treatment and uses less water (See page 24).
The steam may not be visible during the Steam cycle, and may also not
always be visible while the total steam cycle is being performed.
Press to pause and restart programs.
03 washing a load of laundry
8
Power button
Press once to turn your washer on, press again to turn your washer off. If
the washer is left on for more than 10 minutes without any buttons being
touched, the power automatically turns off.
Child Lock prevents children from playing with your washer.
Once you have activated the Child Lock function, the control panel cannot be activated,
preventing children from playing with the washer.
Activating the Child Lock function
Press and hold both the Spin and Soil Level buttons simultaneously for approximately 3 seconds.
• When you activate the Child Lock function, the door locks and the “Child Lock [
illuminates.
• If you press the Start/Pause button after you have activated the Child Lock function , none
of the buttons will work except for the Power button.
• If you press a button when the buttons are locked, the “Child Lock [
Pausing the Child Lock function
When the door is locked or the buttons are locked by the Child Lock function, you can pause the
Child Lock operation for 1 minute by pressing and holding both the Spin and Soil Level buttons
simultaneously for approximately 3 seconds.
• If you pause the Child Lock mode temporarily, the door lock is released for 1 minute for user
convenience. During this period, the “Child Lock [
• If you open the door after the minute is over, an alarm sounds for up to 2 minutes.
• If you close the door within the 2 minutes, the door is locked and the Child Lock function is
reactivated. If you close the door after the 2 minutes, the door is not locked automatically
and no alarm sounds.
]” lamp blinks.
Deactivating the Child Lock function
Press and hold both the Spin and Soil Level buttons simultaneously for approximately 6
seconds.
• When you deactivate the Child Lock function, the door is unlocked and the “Child Lock [
is turned off.
• The Child Lock function prevents children or the infirm from accidently operating the
WARNING
CAUTION
washer and injuring themselves.
• If a child enters the washing machine, the child may become trapped and suffocate.
• Once you have activated the Child Lock function, it continues working even if the power
is turned off.
• Opening the door by force can result in injury due to damage to the product.
To add laundry after you have activated the Child Lock function, you must first pause or
deactivate the Child Lock function.
If you want to open the door of the washing machine when the Child Lock function is
activated:
If you press the Power button and then press and hold the Spin button for 2 seconds, the spin
time will be displayed on the display panel.
Then, press the Spin button repeatedly until the required spin level is selected, and then press
the Start/Pause button.
Before pressing the Spin Only button, you can select a cycle with the Cycle Selector. If you
have selected a cycle, you can only select the corresponding spin level.
Interior Lamp
1. If the door is opened when the power is on, the Interior Lamp is automatically turned on.
2. If the door is closed when the power is on, the Interior Lamp is automatically turned off.
3. Press the Temp and the Spin buttons simultaneously when the power is on to turn the
Interior Lamp on or off.
4. If 4 minutes have passed after the Interior Lamp is turned on, the Interior Lamp is
automatically turned off.
Garment+
You can add or take out laundry items even after the wash has started, as long as the
“Garment+” light is on. Pushing the Start/Pause button unlocks the door, unless the water is
too hot or if there is too much water in your washer. If you are able to unlock the door and wish
to continue the wash cycle, close the door, and then press the Start/Pause button.
Allows you to activate your custom wash (temperature, spin, soil level, etc.) with one–button
convenience.
By pushing the My Cycle button, you activate the settings used during the My Cycle mode.
The “My Cycle” light goes on, indicating activation.
You can select all options as follows in “My Cycle” mode.
1. Select the cycle using the Cycle Selector dial.
2. After cycle selection, set each option.
See page 38 for available option settings with each cycle.
3. Start “My Cycle” by pushing the Start/Pause button in “My Cycle” mode.
The washer will display the cycle and options you selected the next time you choose “My Cycle”.
You can change the “My Cycle” settings by repeating the same process above.
The washer displays the last settings used the next time you choose “My Cycle”.
To program “My Cycle” settings into your washer, the washer needs to complete an entire
wash cycle. If for any reason the wash cycle is interrupted and the washer does not finish
the cycle, it will not program in the settings for later use.
Steam
If you select steam, the steam acts at the most effective times for the detected amount of
laundry, maximizing the effect of the steam, increasing the wash temperature, enhancing the
Soak effect, and improving wash performance.
1. Load the washer.
2. Press the Power button.
3. Turn the Cycle Selector and select a steam cycle. (The Deep Steam cycle automatically
selects the Steam Wash function.)
4. Press the Steam button.
5. Add detergent to the dispenser tray and add fabric softener up to the marked line.
6. Press the Start/Pause button.
: The washer automatically selects the optimal wash conditions by sensing the weight of the
laundry.
Steam may not necessarily be visible during the steam cycles. Steam may not be present
during the entire steam wash cycle.
Your new washing machine makes washing clothes easy, using Samsung’s “Fuzzy Control”
automatic control system. When you select a wash program, the machine will set the correct
temperature, washing time, and washing speed.
1. Press the Power button.
2. Open the door.
3. Load the articles of clothing one at a time loosely into the drum, without overfilling it.
4. Close the door.
5. Add detergent, softener, and pre-wash detergent (if necessary) into the appropriate
compartments.
Pre-wash is only available when selecting the Normal, Perm Press, Sanitize, Bedding PLUS,
Deep Steam and Heavy Duty cycles. It is only necessary if your clothing is heavily soiled.
6. Use the Cycle Selector to select the appropriate cycle according to the type of material:
Normal, Heavy Duty, Perm Press, Sanitize, Bedding PLUS, Deep Steam, Eco Cold, Stain
Away, Active Wear, Delicates/Hand Wash, Wool, Quick Wash, Rinse + Spin and Spin Only.
The relevant indicators will illuminate on the control panel.
7. At this time, you can control the wash temperature, the number of rinse cycles, the spinning
speed, and the delay time by pressing the appropriate option button.
8. Press the Start/Pause button on the Cycle Selector and the wash will begin. The process
indicator will light up and the remaining time for the cycle will appear in the display.
Pause Option
1. When the “Garment+” light is ON, you can add or remove laundry items.
2. Press the Start/Pause button to unlock the door.
You cannot open the door when the water is too HOT or the water level is too HIGH.
4. After closing the door, press the Start/Pause button to restart the wash.
Your Washer is designed to use high efficiency (HE) detergents.
• For best cleaning results, use a high efficiency detergents such as
Tide HE, Wisk HE, Cheer HE, or Gain HE*. High efficiency detergents
contain suds suppressors that reduce or eliminate suds. When fewer
suds are produced, the load tumbles more efficiently and cleaning is
maximized.
Regular detergent is NOT recommended. Please use HE detergents only.
WARNING
Reducing the amount of detergent may reduce the quality of cleaning. It is important to pre–treat
stains, sort carefully by color and soil level, and avoid overloading.
* Brand names are trademarks of their respective manufacturers.
FEATURES
Automatic dispenser
Your Washer has separate compartments for dispensing
detergent and color-safe bleach, chlorine bleach, and
fabric softener. Add all laundry additives to their respective
compartments before starting your Washer.
The automatic dispenser MUST ALWAYS be in place before
starting your Washer.
DO NOT open the automatic dispenser when your washer is running.
To use:
• Never exceed the manufacturer’s recommendations when
adding detergent.
• This compartment holds liquid detergent for the main wash
cycle, which is added to the load at the beginning of the
cycle.
Before using powdered detergent, remove the Detegent
Liquid holder from the compartment. Powdered detergent
will not dispense from the Detegent Liquid holder.
Liquid detergent
compartment
Detergent compartment
1. Pour the recommended amount of laundry detergent directly into the detergent compartment
before starting your Washer.
2. If you are using color-safe bleach, add it with the detergent to the detergent compartment.
When adding color-safe bleach with detergent, it is best if both laundry products are in the
same form – granular or liquid.
Pre wash compartment
When using the Pre Wash option, add detergent to both the Pre Wash compartment and the
detergent compartment. The washer will automatically dispense the detergent during Pre Wash.
• If you use a high efficiency (HE) detergent, add 1/3 of the recommended amount to the Pre
Wash compartment and 2/3 of the recommended amount to the detergent compartment.
2. Avoid splashing or over–filling the compartment.
3. Your washer automatically dispenses bleach into the tub
at the appropriate time.
4. The dispenser automatically dilutes liquid chlorine bleach
before it reaches the wash load.
• Never pour undiluted liquid chlorine bleach directly
onto the load or into the tub. It is a powerful
chemical and can cause fabric damage, such as
weakening of the fibers or color loss, if not used
properly.
• Oxi-type boosters or color-safe bleach can be added
to the drum prior to adding laundry.
• Put the laundry into the drum only after confirming
that the oxi-type boosters or color-safe bleach has
completely entered the hole of the drum.
• To use powdered detergent and powder oxi-type
boosters or powdered color-safe bleach at the
same time, it is more effective to put them in the
drum together before adding the laundry. When
you use powdered detergent, remember to remove
the Liquid Detergent holder from the detergent
compartment.
Fabric Softener
compartment
Bleach
compartment
Fabric softener compartment
1. Pour the recommended amount of liquid fabric softener into the softener compartment.
For smaller loads, use less than one capful.
2. Dilute the fabric softener with water until it reaches MAX FILL in the compartment.
3. The dispenser automatically releases liquid fabric softener at the proper time during the rinse
cycle.
• Use the softener compartment ONLY for liquid fabric softeners.
• DO NOT use a Downy Ball* in the Fabric softener compartment of this washer. It will not
be added at the appropriate time.
Use the detergent compartment.
• It is not recommended using liquid fabric softener that is too sticky as it may not mix
with the water sufficiently.
* Brand names are trademarks of their respective manufacturers.
If you overfill the detergent, bleach, or softener compartments, the contents of the
compartment will automatically be released into the washer. This could damage any
garments that are in the drum.
Turn off the water faucets after finishing the day’s washing.
This will shut off the water supply to your washer and prevent the unlikely possibility of damage from
escaping water. Leave the door open to allow the inside of your washer to dry out.
Use a soft cloth to wipe up all detergent, bleach or other spills as they occur.
Clean the following as recommended below:
Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray
cleaners directly on the panel.
Cabinet – Clean with soap and water.
CLEANING THE INTERIOR
Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial
residue that may remain in your washer as a result of washing clothes.
Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent
stains on your w asher or laundry.
Hard water deposits may be removed, if needed. Use a cleaner labeled “Washer safe”.
We recommend cleaning the debris filter when water does not drain well or the “nd” error message is displayed.
1. Open the filter cover by pressing and pulling the handle
of the filter cover with your finger.
Filter cover
2. Holding the drain cap, pull the drain tube that
is hooked on the guide hook to the front.Do
not pull the drain tube with excessive force.
3. Place a bowl under the washing machine
to catch any remaining water. Then, hold
the drain tube with one hand, and turn the
emergency drain cap counter clockwise with
the other hand to separate it from the drain
tube.
4. Drain the remaining water completely.
5. Pull out the debris cap and debris filter assembly.
Debris filter cap
6. Wash any dirt or other material from the
debris filter. Make sure the drain pump
propeller behind the debris filter is not
blocked.
7. When you have finished cleaning the filter, insert the debris
cap and filter assembly back into the washer. Turn the
debris filter cap clockwise until the indicator on the debris
filter cap is in the 12 o’clock position, pointing to the
indicator on the washer.
8. Re-attach the emergency drain cap to the drain tube, and