Samsung WF50K7500A User Manual

Washer
User manual
WF50K7500A*
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Contents
Contents
What you need to know about the safety instructions 4 Important safety symbols 4 Important safety precautions 5 Critical installation warnings 6 Installation cautions 8 Critical usage warnings 8 Usage cautions 10 Critical cleaning warnings 13
Installation 14
What’s included 14 Installation requirements 16 Step-by-step installation 21
Before you start 30
Initial settings 30 Laundry guidelines 30 Detergent drawer guidelines 32
Operations 35
Feature panel 35 Simple steps to start 37 Cycle overview 38 Special features 48
Maintenance 51
Self Clean+ 51 Smart Care 52 Emergency drain 53 Cleaning 54 Recovery from freezing 58 Care against an extended time of disuse 58 Cleaning the exterior 59 Cleaning the interior 59
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Troubleshooting 60
Checkpoints 60 Samsung Smart Home 64 Information codes 65
Specications 67
Fabric care chart 67 Protecting the environment 68 Declaration of conformity 68 Specication sheet 69 Cycle chart 70
Contents
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Safety information
Congratulations on your new Samsung washer. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washer’s many benets and features.
Safety information
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efciently operate the extensive features and functions of your new appliance. Please store the manual in a safe location close to the appliance for future reference. Use this appliance only for its intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining and operating your washer.
Because the following operating instructions cover various models, the characteristics of your washer may differ slightly from those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact your nearest service center or nd help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist.
To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.
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Important safety precautions
WARNING
To reduce the risk of re, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:
1. Read all instructions before using the appliance.
2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked
in, or spotted with gasoline, dry-cleaning solvents, other ammable or explosive substances as they give off vapors that could ignite or explode.
3. Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children.
4. Before the appliance is removed from service or discarded, remove the door to the washing or drying compartment.
5. Do not reach into the appliance if the drum is moving.
6. Do not install or store this appliance where it will be exposed to the weather.
7. Do not tamper with controls.
8. Do not repair or replace any part of the appliance or attempt any servicing unless
specically recommended in the user-maintenance instructions or in published user repair instructions that you understand and have the skills to carry out.
9. Do not add gasoline, dry-cleaning solvents, or other ammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
10. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washer or combination washer-dryer, turn on all hot water faucets and let the water ow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is ammable, do not smoke or use an open ame during this time.
Safety information
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Safety information
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Critical installation warnings
Safety information
State of California Proposition 65 Warning (US only)
This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
The installation of this appliance must be performed by a qualied technician or service company.
• Failure to do so may result in electric shock, re, an explosion, problems with the product, or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into a wall socket that meets local electrical specications. Use the socket for this appliance only, and do not use an extension cord.
• Sharing a wall socket with other appliances, using a power strip, or extending the power cord may result in electric shock or re.
• Ensure that the voltage, frequency, and current supplied to the washer matches those listed in the product specications. Failure to do so may result in electric shock or re. Plug the power plug into the wall socket rmly.
Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or re.
Plug the power plug into the wall socket so that the cord is running towards the oor.
• If you plug the power plug into the socket in the opposite direction, the electric wires within the cable may be damaged and this may result in electric shock or re.
Keep all packaging materials out of the reach of children as these may be dangerous.
• If a child places a plastic bag over his or her head, he or she can suffocate.
If the appliance, power plug, or power cord is damaged, contact your nearest Samsung service center for service.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, re, an explosion, or problems with the product.
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• Never plug the power cord into a socket that is not grounded correctly. Make sure that the socket is in accord with local and national regulations.
Do not install this appliance near a heater or any ammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or re.
Do not use an electric transformer to power the washer.
• This may result in electric shock or re.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or re.
Do not pull or bend the power cord excessively.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.
• This may result in electric shock or re.
Safety information
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by pulling the plug.
• Failure to do so may result in electric shock or re.
This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible.
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Safety information
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Installation cautions
Safety information
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock or re due to electric leakage.
Install your appliance on a solid, level oor that can support its weight.
• Failure to do so may result in abnormal vibrations, movement, noise, or problems with the product.
Critical usage warnings
WARNING
If the appliance is ooded, turn off the water and power supplies immediately and contact your nearest Samsung service center.
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest Samsung service center.
• Failure to do so may result in electric shock or re.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate the room immediately without touching the power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan. Do not turn on a light.
• A spark may result in an explosion or re.
Do not let children play in or on the washer. In addition, when disposing of the appliance, remove the washer door lever.
• Children can suffocate to death if trapped inside the product.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washer before using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other inammable or explosive substances in the washer.
• This may result in electric shock, re, or an explosion.
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Do not open the washer door by force while it is operating (high-temperature washing/ drying/spinning).
• Water owing out of the washer may result in burns or cause the oor to be slippery. This may result in injury.
• Opening the door by force may result in damage to the product or injury.
Do not insert your hand under the washer while an operation is in progress.
• This may result in injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while an operation is in progress.
• Plugging the power plug into the wall socket again may cause a spark and result in electric shock or re.
Do not let children or the inrm use this washer without proper supervision. Do not let children climb in or onto the appliance.
• This may result in electric shock, burns, or injury.
Do not insert your hand or a metal object under the washer while it is operating.
• This may result in injury.
Safety information
Do not unplug the appliance by pulling the power cord. Always grip the plug rmly and pull it straight out of the outlet.
• Damage to the power cord may cause a short-circuit, re, and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• If the appliance needs to be repaired or reinstalled, contact your nearest Samsung
service center.
• Failure to do so may result in electric shock, re, problems with the product, or injury.
If the water supply hose comes loose from the faucet and oods the appliance, unplug the power plug.
• Failure to do so may result in electric shock or re.
Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or lightning storm.
• Failure to do so may result in electric shock or re.
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Safety information
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If any foreign substance enters the appliance, unplug the power plug and contact your
Safety information
nearest Samsung service center.
• This may result in electric shock or re. Do not let children (or pets) play in or on your washer. The washer door does not open
easily from the inside and children may be seriously injured if trapped inside.
Usage cautions
CAUTION
If the washer is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washer using a damp, soft cloth.
• Failure to do so may result in discoloration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washer.
• If the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the faucet slowly.
Open the faucet slowly after a long period of non-use.
• The air pressure in the water supply hose or the water pipe may damage a product part or result in a water leak.
If a draining error occurs during an operation, check if there is a draining problem.
• If the washer is used when it is ooded because of a draining problem, it may result in electric shock or re.
Insert the laundry into the washer completely so that the laundry does not get caught in the door.
• If laundry gets caught in the door, it may result in damage to the laundry or the washer, or result in a water leak.
Turn the water supply off when the washer is not being used.
• Ensure that the water supply hose connectors are properly tightened.
Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g. waste, thread, hair, etc.).
• If a foreign substance is caught in the door or the door is not completely closed, it may cause a water leak.
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Open the faucet and check if the water supply hose connectors are rmly tightened and that there are no water leaks before using the product.
• If the connectors on the water supply hoses connector are loose, it may result in a water leak.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualies as product misuse. If the product is used for business purposes, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, re, problems with the product, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, this may result in electric shock, re, or problems with the product.
Do not place objects that generate electromagnetic elds near the washer.
• This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.
• This may result in burns or injury.
Safety information
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle for washing these items.
(*): Woollen bedding, rain covers, shing vests, ski pants, sleeping bags, diaper covers, sweat suits, and bicycle, motor cycle and car covers, etc.
• Do not wash thick or hard mats even if the washer mark is on the care label. This may result in injury or damage to the washer, walls, oor, or clothing due to abnormal vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to inside the drum, and this may result in a malfunction such as a drainage error.
Do not operate the washer when the detergent drawer is removed.
• This may result in electric shock or injury due to a water leak.
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Safety information
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Do not touch the insides of the drum during or just after drying as it is hot.
Safety information
• This may result in burns.
Do not insert your hand into the detergent drawer.
• This may result in injury as your hand may be caught by the detergent input device.
• Do not use the liquid detergent container (on applicable models only) for powdered
detergent. Remove the container and put powdered detergent directly into the Main wash compartment.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the washer.
• This may result in damage to the washer, or injury and death in the case of pets due to abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, ngernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams, or lotions usually found in skincare shops or massage clinics.
• This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins or hair pins in the drum for long periods of time. Do not leave bleach in the drum for long periods of time.
• Doing either may cause the drum to rust.
• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to
the surface and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry cleaning detergent.
• This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil.
Do not use water from water cooling/heating devices.
• This may result in problems with the washer.
Do not use natural hand-washing soap in the washer.
• If it hardens and accumulates inside the washer, it may result in problems with the product, discoloration, rust, or bad odors.
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Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.
• Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
• If it accumulates inside the washer, it may result in a water leak.
Make sure that the pockets of all the clothing items to be washed are empty.
• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive damage to the appliance.
Do not wash clothing with large buckles, buttons, or other heavy metal objects in the washer.
Sort the laundry by color on the basis of its colorfastness and select the recommended cycle, water temperature, and additional functions.
• Failure to do this may result in discoloration or fabric damage.
Take care that children’s ngers are not caught in the door when you close it.
• Failure to do so may result in injury.
Critical cleaning warnings
WARNING
Safety information
Do not clean the appliance by spraying water directly onto it.
Do not use a strong acidic cleaning agent.
Do not use benzene, thinner, or alcohol to clean the appliance.
• This may result in discoloration, deformation, damage, electric shock, or re.
Before cleaning the washer or performing maintenance, unplug it from the wall socket.
• Failure to do so may result in electric shock or re.
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Installation
Follow these instructions carefully to ensure proper installation of the washer and to prevent accidents when doing laundry.
What’s included
Make sure all the parts are included in the product package. If you have a problem with the washer or the parts, contact a local Samsung customer center or your retailer.
Installation
01
02
03
04
13
08
09
10
11
05
06
12
07
01 Release lever 02 Detergent drawer 03 Door
04 Drum 05 Filter cover 06 Pump lter
07 Emergency drain tube 08 Worktop 09 Control panel
10 Power plug 11 Drain hose 12 Levelling feet
13 Smart Home Adapter
Port
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Wrench Bolt caps Hose guide
Installation
Tie straps Water hoses (sold
separately)
Anti-slip pads (sold
separately)
Smart Home Adapter (sold
separately)
NOTE
• Bolt caps: The provided number (3 to 6) of bolt caps depends on the model.
• The appearance of the machine and provided accessories may differ with the model.
• To purchase an accessory or lost part, contact a local Samsung service center, Samsung
Customer Care, or your retailer.
• The Smart Home Adapter is available for purchase only on the Samsung website (www. samsung.com).
CAUTION
• Do not reuse old water hoses, which may leak or burst, causing ooding and/or property damage.
• Make sure rubber washers are inserted in each coupling of the water hose.
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Installation
Installation requirements
Electrical supply and grounding
• AC 120 V / 60 Hz fuse or circuit breaker
• Use an individual branch circuit.
Installation
To ensure proper grounding, the washer comes with a power cord featuring a three-prong grounding plug for use in a properly installed and grounded outlet.
Check with a qualied electrician or service person if you are not sure about the grounding.
Do not modify the provided plug. If it does not t the outlet, call a qualied electrician to install a proper outlet.
• Do NOT use an extension cord.
• Use only the power cord that comes
• Do NOT connect the ground wire to
• Improperly connected grounding
• To prevent unnecessary risk of re,
is required.
Connect only the washer to the circuit.
WARNING
with the washer.
plastic plumbing, gas lines, or hot water pipes.
conductors may cause electric shock.
electrical shock, or personal injury, all wiring and grounding must be done in accordance with local codes, or in the absence of local codes, in accordance with the National Electrical Code, ANSI/ NFPA No. 70-Latest Revision (for the U.S.) or the Canadian Electrical Code CSA C22.1 – Latest Revisions and local codes and ordinances. It is your responsibility to provide adequate electrical service for your washer.
Water supply
Proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure less than 20 psi (137 kPa) may cause the water valve not to close completely. Or, it may take longer to ll the drum, causing the washer to turn off. Faucets must be within 4 feet (122 cm) from the rear of the washer so that the provided inlet hoses reach the washer.
To reduce the risk of leaks:
• Make sure faucets are easily accessible.
• Turn off the faucets when the washer is
not in use.
• Check for any leaks at the water inlet hose ttings on a regular basis.
CAUTION
Before using the washer for the rst time, check all connections at the water valve and taps for any leaks.
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Drain
Samsung recommends a standpipe 18 in (46 cm) high. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
Flooring
For best performance, the washer must be installed on a solid oor. Wood oors may need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft tile surfaces do not provide good resistance to vibrations and may cause the washer to move slightly during the spin cycle.
CAUTION
Do NOT install the washer on a platform or a poorly supported structure.
Water temperature
Do not install the washer in areas where water may freeze as the washer always retains some water in its water valves, pumps, and/or hoses. Frozen water left in the connection parts may cause damage to belts, the pump, and other components of the washer.
Alcove or closet installation
Minimum clearance for stable operation:
Sides 1 in. (25 mm) Top 17 in. (432 mm) Rear 5.9 in. (150 mm) Front 2 in. (51 mm)
If both the washer and a dryer are installed in the same location, the front of the alcove or closet must have at least a 72 in² (465 cm²) unobstructed air opening. Your washer alone does not require a specic air opening.
Installation
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Installation
Undercounter installation
Installation
A
A 39.6 in. (1006 mm) C 27 in. (686 mm) B 1 in. (25 mm) D 1 in. (25 mm)
Installation on a pedestal
A 54.6 in. (1386 mm) D 27 in. (686 mm) B 34 in. (864 mm) E 38.7 in. (984 mm) C 5.9 in. (150 mm) F 53.4 in. (1356 mm)
B
A
B
C
C
D
E
F
D
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Side by side installation
A
A
B B
C
A
A* 1 in. (25 mm) D 34 in. (864 mm) B 27 in. (686 mm) E 2 in. (50 mm) C 17 in. (432 mm) F 5.9 in. (150 mm)
*This clearance is not applicable to standalone washers.
Stacked installation (Model: SKK-7A)
D
Installation
E
F
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Installation
Installation
A
B
F
C
D
E
H J K
I
LG
A 3 in. (76 mm) G 1 in. (25 mm) B 48 in². (3100 mm²) H 27 in. (686 mm) C 24 in². (1550 mm²) I 5 in. (127 mm) D 3 in. (76 mm) J 3 in. (76 mm) E 6 in. (152 mm) K 34 in. (864 mm) F 78.5 in. (1994 mm) L 8 in. (203 mm)
WARNING
• Samsung’s washers and dryers can be stacked to maximize usable space.
• The dryer legs need to be removed to stack the washer and dryer. You can purchase an
optional stacking kit from your Samsung retailer.
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Step-by-step installation
STEP 1 Select a location
Location requirements:
• A solid, level surface without carpeting or ooring that may obstruct ventilation
• No direct sunlight
• Adequate room for ventilation and wiring
• Ambient temperature always higher than the freezing point (32 ˚F/0 ˚C)
• Away from heat sources
STEP 2 Remove the shipping bolts
Unpack the product package and remove all shipping bolts.
1. Loosen all shipping bolts on the rear of the machine using the supplied wrench.
NOTE
An adjustable wrench or 10 mm open­end wrench is required for removing the shipping bolts.
Installation
2. Fill the holes with the supplied plastic
bolt caps. Keep the shipping bolts for future use.
WARNING
Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children’s reach.
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Installation
STEP 3 Adjust the levelling feet
Installation
STEP 4 Connect the water hose
1. Gently slide the washer into position.
Excessive force may damage the levelling feet.
2. Level the washer by manually adjusting the levelling feet.
3. When levelling is complete, tighten the nuts using the wrench.
NOTE
An adjustable wrench or 17 mm open­end wrench is required to loosen or tighten the leveling feet.
CAUTION
• Make sure you use a new water hose, and there are rubber gaskets (B) inside the couplings (A) at either end of the water hose. A water hose without the gasket may leak.
• If there is a water leak, stop using the washer and contact a local Samsung
B
A
service center. A water leak may cause electric shock.
• Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.
• To prevent leaks, make sure both water hoses are not bent or kinked. A water leak may cause electric shock.
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To connect the water hoses to the faucets:
BA
1. Connect one end of each water hose to the Hot (B) or Cold (A) tap.
2. Turn the ttings by hand until they are tight, and then tighten them by just an additional two-thirds of a turn with a wrench. Do not overtighten the ttings.
Installation
You can damage them.
3. When done, pull the water hoses up and down to check if they are properly connected.
4. Put the other ends of the hoses into a bucket and open the taps for 10-15 seconds to remove impurities. When done, close the taps.
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Installation
Installation
5. Connect the other ends of the water
hoses to the corresponding inlets on the rear of the machine as specied. Make sure the hot water hose is connected to the hot inlet, and the cold water hose to the cold inlet.
6. Repeat step 2 above on the other ttings. Make sure both water hoses are connected properly. See the ‘4C’ information code for troubleshooting.
7. Open both faucets, and check if there is a leak.
NOTE
If you do not want to use the hot water hose, insert the inlet cap into the hot water inlet. In this case, you must select Tap Cold for the water temperature. All other water indicators turn off.
CAUTION
To prevent water hoses from being bent or kinked, make sure there is at least a 6 inch (150 mm) space between the washer and the rear wall.
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