This Samsung washer performs smoothly at top spin speeds, minimizing noise and vibration.
2. The Largest Capacity
Samsung’s extra-large capacity laundry machine can wash a full set of your bedding, a kingsize comforter, or up to 28 bath towels in a single load. Since you don’t have to do as many
loads, you save time, money, water and energy.
3. PowerFoam™
Samsung’s effective PowerForm delivers improved cleanliness with advanced fabric care.
PowerFoam allows detergent to disperse evenly and penetrate fabrics faster and deeper.
4. PureCycle™(Tub Cleaning cycle)
Clean your drum with one button! This Pure Cycle is specially designed to remove detergent
residue and dirt buildup in the tub, diaphragm, and on the door glass without the need for
special chemical detergents.
5. Deep steam
The Deep Steam feature boosts cleaning performance and loosens grime and dirt, thus
providing superior cleaning results.
6. Diamond drum™
Takes gentle care of your fabrics. With inside holes 36% smaller than those of conventional
drums,the diamond drum prevents fabrics from sticking out through the holes and
consequently being damaged.
7. Woolmark Certifi ed
The machine wash wool cycle on Samsung machines have been tested and have passed
the required Woolmark Company specifi cation for machine washable wool products.
Fabrics should be washed according to the instructions on the garment label as specifi ed by
Woolmark and Samsung.
8. Digital display & Center jog dial
The jog dial enables you to select cycles in both directions with ease, and the display is easy
to use and understand.
9. DD Motor
The power to handle anything! Our direct-drive inverter motor delivers power right to the
washer tub from a variable speed, reversible motor. A beltless direct-drive motor generates
a higher spin speed of 1,300rpms for more effective, quiet operation. The washer also has
fewer moving parts, meaning fewer repairs.
10. Sanitize
When you select the NSF certifi ed Sanitize cycle, the water heats to an extra high
temperature and removes 99.9% of certain bacteria typically found on clothing, bedding, or
towels. This certifi cation is awarded by NSF International, an independent third-party testing
and certifi cation organization.
Please check the garment care label to avoid garment damage. Only sanitizing cycles have
been designed to meet the requirements of this protocol for sanitization effi cacy.
NSF Protocol P172
Sanitization Performance of Residential and
Commercial, Family-Sized Clothes Washers
11. Pedestal with Storage Drawers (Model No : WE357*)
An optional 15” pedestal is available to raise the washer for easier loading and unloading.
It also offers a built-in storage drawer that can hold a 100 oz. bottle of detergent
12. Stacking (Model No : SK-3A1/XAA, SK-4A/XAA, SK-5A/XAA)
Samsung washers and dryers can be stacked to maximize usable space. An optional
stacking kit is available for purchase from your Samsung retailer.
Congratulations on your new Samsung Washer. This manual contains important
information on the installation, use, and care of your appliance. Please take time
to read this manual to take full advantage of your Washer’s many benefi ts and
features.
WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution, and care when installing,
maintaining, and operating your Washer.
IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS
Hazards or unsafe practices that may result in severe personal injury or
WARNING
CAUTION
CAUTION
death.
Hazards or unsafe practices that may result in minor personal injury or
property damage.
To reduce the risk of fi re, explosion, electric shock, or personal injury when
using your washer, follow these basic safety precautions:
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions explicity.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric shock.
Call the service center for help.
Notice
Read all instructions before using the appliance.
With any equipment using electricity and moving parts, potential hazards exist.
To safely operate this appliance, become familiar with its operation and be careful when
using it.
Install and store your washer inside, away from exposure to weather.
Install and level your washer on a fl oor that can support its weight.
Your washer must be properly grounded. Never plug it into an ungrounded outlet. See page
8 for more information on grounding your washer.
• Do not wash items that have been washed, soaked, or treated with gasoline, dry
cleaning solvents, or other fl ammable or explosive substances. They give off vapors that
could ignite or explode. Rinse by hand any material that has been exposed to cleaning
solvent or other fl ammable liquids or solids before putting in your washer. Be sure that
all traces of such liquids, solids, and fumes have been removed. Dangerous substances
include acetone, denatured alcohol, gasoline, kerosene, certain liquid household
cleaners and spot removers, turpentine, waxes, and wax removers.
• Do not put gasoline, dry cleaning solvents, or other fl ammable or explosive substances
into the washer.
• Under certain conditions, hydrogen gas may be produced in a hot water system–such
as your hot water heater-- that has not been used for two weeks or more. HYDROGEN
GAS IS EXPLOSIVE. If your hot water system has not been used for two weeks or
more, turn on all hot water faucets in your home, and let the water fl ow for several
minutes before using your washer. This will release any hydrogen gas build–up. Since
hydrogen gas is fl ammable, do not smoke or light an open fl ame during this time.
Unplug the power cord before servicing your washer.
Do not reach into the appliance when the tumbler is moving.
Do not let children play on or in your washer. The washer door isn’t easily opened from the
WARNING
inside, and a child could be seriously injured if trapped inside.
Do not tamper with the controls.
Do not repair, replace, or service any part of your washer yourself unless you fully
understand the recommended user–repair instructions and have the skills to carry them
out. Work done by an unauthorized person may void your warranty.
Store laundry detergents and other laundry supplies in a cool, dry place out of children’s reach.
Do not wash or dry items that are soiled with vegetable or cooking oil. These items may contain
some oil after laundering. Due to the remaining oil, the fabric may smoke or catch fi re by itself.
Do not use chlorine bleach, ammonia, or acids (such as vinegar or rust remover) in the
same wash. Hazardous fumes can form.
Do not wash fi berglass materials. Small particles can stick to fabrics washed in subsequent
loads and cause skin irritation.
WARNING
Before disposing of your washer, remove the door so that children or small animals cannot
get trapped inside.
Do not sit on top of your washer.
WARNING
Inlet hoses are subject to damage and deterioration over time. Check the hoses periodically
for bulges, kinks, cuts, wear or leaks, and replace them every fi ve years.
Ensure pockets are free from small irregularly shaped hard objects, foreign materials such
as coins, knives, pins, etc. These objects could damage your washer.
Do not wash clothing with large buckles, buttons, or other heavy pieces of metal in the washer.
Do not wash a throw rug or doormat in the washer.
• If you wash throw rug or doormat, the sand will accumulate inside the washer.
Accumulated sand can prevent the washer from draining.
Make sure the detergent drawer is closed before you put laundry into the washer or remove
laundry from the washer.
• If the detergent drawer is open, you could strike the drawer with your head and injure yourself.
8 Electrical
8 Grounding
8 Water
9 Drain facility
9 Flooring
9 Location considerations
9 Alcove or closet installation
9 Undercounter installation(washer only)
10 With optional pedestal base or stacking kit
11 Important note to installer
13 Loading your washer
13 Getting started
14 Overview of the control panel
17 Child lock
18 Interior Lamp
18 Garment+
18 My cycle
19 Washing clothes using the cycle selector
19 Using steam wash
20 Detergent use
20 Features
MAINTAINING YOUR WASHER
22
TROUBLESHOOTING
22 Cleaning the exterior
22 Cleaning the interior
22 Cleaning the dispensers
22 Storing your washer
23 Cleaning the debris fi lter
24 Cleaning the door seal/bellow
24 Preserving the top cover and the front frame
25 Check these solutions if your washer…
27 Information codes
29 Fabric care chart
30 Cycle chart
31 Helping the environment
31 Declaration of conformity
31 Specifi cation
installing your washer
UNPACKING YOUR WASHER
Unpack your washer and inspect it for shipping damage. Make sure you have received all the items shown
below. If your washer was damaged during shipping, or you do not have all of the items, contact 1-800SAMSUNG(726-7864).
To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit.
Packing materials can be dangerous to children. Keep all packing material (plastic bags, polystyrene,
• Individual branch circuit serving only your Washer is recommended.
• Your Washer is equipped with a power cord.
NEVER USE AN EXTENSION CORD.
CAUTION
Grounding
ELECTRICAL GROUNDING IS REQUIRED FOR THIS APPLIANCE.
This appliance must be grounded. In the event of malfunction or breakdown, grounding will
reduce the risk of electric shock by providing a path of least resistance for electric current.
This appliance is equipped with a power cord having a three-prong grounding plug for use in a
properly installed and grounded three-prong outlet.
An improperly connected equipment-grounding conductor can increase the risk of electrical
WARNING
shock. Check with a qualifi ed electrician or serviceman if you are not sure whether the
appliance is properly grounded. Do not modify the plug provided with the appliance – if it
does not fi t the outlet, have a proper outlet installed by a qualifi ed electrician.
IMPORTANT SAFETY PRECAUTIONS
• To prevent unnecessary risk of fi re, electrical shock or personal injury, all wiring and
grounding must be done in accordance with the National Electrical Code ANSI/FNPA, No.
70 Latest Revision and local codes and ordinances. It is the personal responsibility of the
appliance owner to provide adequate electrical service for this appliance.
NEVER CONNECT THE GROUND WIRE TO PLASTIC PLUMBING LINES, GAS LINES, OR
CAUTION
HOT WATER PIPES.
Water
To correctly fi ll your Washer in the proper amount of time, water pressure of 20-116psi (137800kPa) is required.
Water pressure less than 20 psi may cause water valve failure, may not allow the water valve to
shut off completely, or may extend the fi ll time beyond what your washer controls allow, causing
your washer turning off. A time limit is built into the controls to prevent extensive fl ooding in your
home if an internal hose becomes loose.
The water faucets must be within 4 feet/122cm of the back of your washer to match the inlet
hoses provided with your Washer.
Accessory inlet hoses are available in various lengths up to 10 feet/305cm for faucets that
are further away from the back of your washer.
To avoid the possibility of water damage:
• Have water faucets easily accessible
• Turn off faucets when the washer is not in use.
• Periodically check that there is no leakage from the water inlet hose fi ttings.
CHECK ALL CONNECTIONS AT THE WATER VALVE AND FAUCET FOR LEAKS.
The recommended height of the standpipe is 18 in/46 cm. The drain hose must be routed
through the drain hose clip to the standpipe. The standpipe must be large enough to accept the
outside diameter of the drain hose. The drain hose is attached at the factory.
Flooring
For best performance, you must install your washer on a solidly constructed fl oor. Wood fl oors
may need to be reinforced to minimize vibration and/or unbalanced load situations. Carpeting
and soft tile surfaces are contributing factors to vibration which can cause your washer to move
slightly during the spin cycle.
Never install your washer on a platform or weakly supported structure.
Location considerations
Do not install your washer in areas where water may freeze, since your washer will always retain
some water in its water valve, pump, and hose areas. Freezing water can damage the belts,the
pump, hoses and other components.
Alcove or closet installation
MINIMUM CLEARANCES FOR CLOSET AND ALCOVE INSTALLATIONS:
Sides – 1 in / 25 mm
Rear – 4 in / 102 mm
If the washer and dryer are installed together, the closet front must have at least a 72 in² (465
cm²) unobstructed air opening. Your washer alone does not require a specifi c air opening.
A
1 in.
(2.5 cm)
Top – 17 in / 432 mm
Closet Front – 2 in / 51 mm
B
17 in.
(43.2 cm)
01 Installing your washer
1 in.
(2.5 cm)
27 in.
(68.6 cm)
27 in.
(68.6 cm)
1 in.
(2.5 cm)
2 in.
(5 cm)
31.9 in.
(81.1 cm)
4 in.
(10.2 cm)
A. Recessed area
B. Side view - closet or confi ned area
Please read the following instructions carefully before installing the washer.
These instructions should be retained for future reference.
We recommend you hire a professional for installation of this washer.
STEP 1
Removing the Shipping Bolts
Before using your washer, you must remove the four shipping
bolts from the back of the unit.
1. Loosen all the bolts with the supplied wrench.
2. Slide the bolt and spacer up and remove the bolt with the
spacer through the hole in the rear wall of your washer.
Repeat for each bolt.
3. Cover the holes with the supplied Bolt Hole Covers (See page 7).
4. Keep the shipping bolts and spacers for future use.
STEP 2
Selecting a Location
Before you install your washer, make sure the location:
• Has a hard, level surface
• Is away from direct sunlight
• Has adequate ventilation
• Will not freeze (tempuratures never below 32°F or 0°C)
• Is away from heat sources such as oil or gas
• Has enough room for the power cord.
• Doesn’t have any carpeting that will obstruct ventilation openings.
01 Installing your washer
STEP 3
Installing your Washer
1. If you use a stand pipe, make sure the
connection between the drain hose and the
standpipe is NOT airtight. The standpipe
must be at least 18 in or 46 cm high.
You must always exercise caution to avoid
collapsing or damaging the drain hose.
For best results, the drain hose should
not be restricted in any way – by elbows,
couplings, or excessive length. For
situations where the drain hose cannot be
conveniently elevated to at least 18 in or
46 cm, the drain hose must be supported.
Do not insert the drain hose too far into
the stand pipe: 6 - 8 inches, and no more.
2. Check the inlet hose to ensure a washer is inside each fi ll
hose.
Thread the inlet hoses to the HOT and COLD faucet
connections.
On the other end of the hose, check for one rubber washer
per hose and attach each fi ll hose to the water valve. Make
sure the hose with Hot printed on it is attached to the HOT
faucet. Tighten by hand until snug, then two-thirds of a turn
with pliers.
For correct water use, connect both HOT and COLD water
valves. If either or both are not connected, an “nF” (no fi ll)
error can occur.
3. Turn on the “HOT” and “COLD “water supply and check the
water valve and the water supply connections for leaks.
4. Plug the power cord into a 3-Prong, well grounded 120
volt 60 Hz approved electrical outlet protected by a 15amp fuse or comparable circuit breaker.
Your washer is grounded through the third prong of the
power cord when plugged into a three-prong grounded
receptacle.
5. Slide your washer into position.
6. Level your washer by turning the leveling legs in or out as
necessary by hand or by using the wrench included with
your washer.
When your washer is level, tighten the locking nuts using
the wrench or (-) fl athead screwdriver.
Your washer must be leveled on all four sides. A
carpenter’s level should be used on all four corners of
your washer. We recommend you recheck your washer
after a dozen or so washes to make sure it’s sitll level.
ColdHot
Rubber Washer
Cold printed Hot printed
Locking Nut
Levelling Leg
Avoid damage to the legs. Do not move
the Washer unless the Locking-nuts are
fastened to the bottom of the Washer.
• You can fi ll the tub with dry, unfolded clothes, but DO NOT OVERLOAD the tub. No more than 3/4 full.
• Overloading may reduce washing effi ciency, cause excess wear, and possibly cause creasing or
wrinkling of the load.
• Wash delicate items such as bras, hosiery, and other lingerie in the Delicates cycle with similar
lightweight items.
• When washing big bulky items or a few smaller items that don’t fi ll the tub completely – a rug, a pillow,
stuffed toys, or one or two sweaters, for example – add a few towels to improve tumbling and spin
performance.
During the spin cycle, the washer may add additional water to redistribute the clothes and correct an
inbalance inside the drum.
• When washing heavily soiled loads, do not overload your washer to ensure good cleaning results.
• To add a forgotten item:
1. Press the Start/Pause Button.
2. Wait for the Door Lock light to go out (5 seconds).
3. Add the item, close the door, and press the Start/Pause Button.
After a 10-second pause, the cycle will resume.
To ensure thorough cleaning, add items within fi ve minutes of starting the wash cycle.
GETTING STARTED
1. Load your Washer.
2. Close the door.
Push the laundry into the drum completely to prevent the laundry from being caught in the door or
from falling out of the drum.
CAUTION
3. Add detergent and additives to the dispenser (see pages 20~21).
4. Select the appropriate cycle and options for the load (see pages 14~16).
5. Press the Start/Pause Button.
6. The Wash Indicator light will illuminate.
7. The estimated cycle time will appear in the display.
The time may fl uctuate to indicate the time remaining in the cycle better.
The actual time required for a cycle may differ from the estimated time in the display depending on the
water pressure, water temperature, detergent, and laundry.
8. Before your washer starts to fi ll, it will make a series of clicking noises to check the door lock and do a
quick drain.
• When the cycle is complete, the Door Lock light will go out and “End” will appear in the display.
• DO NOT attempt to open the door until the Door Lock light is off. To add a forgotten item, see
“Loading your Washer” section. (page 13)
• When your Washer is restarted after a pause, expect a delay of up to 15 seconds before the cycle
continues.
• Pressing the Power button cancels the cycle and stops your washer.
•
The Pre Wash, Wash, Rinse, and Spin indicator lights will illuminate during those portions of the
cycle.
Do not place anything on top of your washer while it is running.
Select the appropriate cycle for the type of load.
This will determine the tumble pattern and spin speed for the cycle.
To minimize wrinkling of laundry, select the Perm Press cycle.
Normal - For most fabrics including cottons, linens, and normally soiled
garments.
Heavy Duty - For sturdy, colorfast fabrics and heavily soiled garments.
Perm Press - For wash-and-wear, synthetic fabrics, and lightly to normally
soiled garments.
Sanitize - For heavily soiled, colorfast garments. This cycle heats the water to
150°F to eliminate bacteria.
If you select pause during the heating portion of the Sanitize Cycle, your
Washer door will remain locked for your safety.
Bedding PLUS - For bulky items such as blankets, comforters and sheets.
When you are washing bulky items, use liquid detergent
Deep Steam - For heavily soiled, colorfast garments, this cycle provides high
washing temperature and steam and is effi cient in cleaning stains.
Eco Cold - Provides useful, gentle, and energy saving daily care for normally
and lightly soiled laundry by using only cold water.
This cylce cleans as effectively as the warm wash setting on the conventional Normal* cycle under Normal and Light Soil level options. (Cleaning
performance of Eco Cold cycle may not be equal to conventional Normal cycle
under the heavy soil level option) For best result, we recommend using for
loads of 8 pounds or less.
* conventional Normal cycle - Normal cycle on previous and existing Samsung front
loading washers released until 2009 without PowerFoam
Stain Away - For stained clothes. The Stain Away cycle provides outstanding
stain removal performance, with the utmost gentle care, avoiding the need for
pre-treatment of stains.
For Best stain removal performance, we recommend using the hot
temperature option in this cycle, in which the wash temperature is increased
using the internal heater, for overall cleaning of a wide variety of stains.
Active Wear - Use this cycle to wash exercise wear such as sports jerseys,
training pants, shirts/tops and other performance clothing. This cycle
provides effective soil removal with gentle action for special fabric care.
Delicates/Hand Wash - For sheer fabrics, bras, lingerie silk, and other
handwash-only fabrics. For best results, use liquid detergent.
Wool - For machine-washable wool. Loads should be under 8 pounds. For
best results, we recommend a load of 4.4 pounds or less.
• The Wool cycle washes laundry by moving the wash drum horizontally
to maintain the characteristics of the wool fi bers and to prevent damage
to the cloth. It then stops for a while to allow the laundry to soak in the
water. This pause in the operation of the Wool cycle is normal.
• We recommend you use a neutral detergent to prevent damage to the
cloth and to improve the washing results.
The wool wash cycle of this machine has been approved by
Woolmark for the washing of machine washable Woolmark
products, provided that the products are washed according
to the instructions on the garment label and those issued by
the manufacturer of this washing machine, M1101.
Quick Wash - For lightly soiled garments needed quickly.
Rinse + Spin - Use for loads that need rinsing only or to add rinse-added
fabric softener to a load.
Night Wash - A small load of laundry (2.5lb) is washed and ready to wear in 6
hours without your transferring the load from the washer to the dryer.
- For best result, wash 2.5lb of clothing or the equivalent: e.g 1 pair of
pants and 2 shirts, 4 dress shirts, 1 sets of training suits)
Avoid washing the following items in Night Wash cycle
• Items with “Do not tumble dry” symbol (
) on care label.
• Sensitive clothes or stuffs made of leather, mink, fur, silk, latex,
napping etc.
• Bulky bedding items
• Underwear trimmed with lace, ‘glued’ doll cushions, and dress
suits may have their decorations loosened.
- Some clothes may require ironing after a Night Wash cycle (e.g.
cotton 100% items).
- Some of clothes may require extra drying with vent dryer for about
5~10 minutes after Night Wash cycle (e.g. cotton 100% items)
- To prevent wrinkles, the Nigh Wash cycle keeps tumbling regularly
for 2 hours after the main process ends.
You can take the load from the washer anytime during this tumbling
process. (The LED light will be on “End” in the process indicator.
Tumbling stops when you open the door)
- Lint may accumulate inside washer after Night Wash, clean it and
use washer.
The large Digital Display is easy to use. It provides instructions and diagnostics
while keeping you updated on the cycle status and time remaining.
Press these buttons to select different cycle options.
Pure Cycle
(after every 40 washes) is recommended. No detergent or bleach is needed.
Steam - Press this button to use the Steam Wash function. Steam Wash is
available with the Heavy Duty, Normal, Perm Press, Sanitize, Bedding PLUS
and Night Wash cycles. For heavily soiled, colorfast garments, Steam Wash
improves stain treatment and uses less water (See page 19).
The steam may not be visible during the Steam cycle, and may also not
always be visible while the total steam cycle is being performed.
Delay Start - Any cycle can be delayed for up to 24 hours in one-hour
increments. Displayed hour indicates the time at which the wash will be started.
Pre Wash - To use this feature, add detergent to the pre wash section of the
detergent compartment. When turned on, the washer fi lls with cold water and
detergent, tumbles, then drains and advances to the selected wash cycle.
Some cycles cannot be selected with with this option (See pages 30).
You cannot select the prewash option in the Wool, Quick Wash, Delicates/
Handwash and Rinse+Spin cycles.
Extra Rinse - Add an additional rinse at the end of the cycle to remove
laundry additives and perfumes more thoroughly.
Extra Spin - Add additional time to remove more water from loads.
My Cycle - Choose your favorite cycle including temperature, spin, soil level, option, etc.
Press the button repeatedly to cycle through the different water temperature options.
Extra Hot - Heavily soiled, colorfast items.
Hot - Whites and heavily soiled, colorfast items.
Warm - Colorfast items. When you select warm rinse, only the fi nal rinse will be warm.
The other rinses will be cold to conserve energy.
Eco Warm - Moderately soiled, colorfast items, most wrinkle-free items.
Cold - Brightly colored, very lightly soiled items.
Press the button repeatedly to cycle through the different spin speed options.
Extra High - Removes more water from loads during spin.
High - Use for underwear, t-shirts, jeans, and sturdy cottons.
Medium - Use for jeans, wrinkle-free, or wash-and-wear items and synthetics.
Low - Use for delicate items needing a slow spin speed.
No Spin - Drains your washer without spinning. Use for extremely delicate
items that cannot tolerate any spin.
Press the button to select the soil level/washing time.
(Heavy Æ▲Æ Normal Æ▼Æ Light)
Heavy - For heavily soiled loads.
▲
Normal - For moderately soiled loads. This setting is best for most loads.
▼
Light - For lightly soiled loads.
Press the button to select the signal level.
(Louder Æ▲Æ Softer Æ▼Æ Off)
Press to pause and restart programs.
Press once to turn your washer on, press again to turn your washer off. If
the washer is left on for more than 10 minutes without any buttons being
touched, the power automatically turns off.
TM
- Use to clean dirt and bacteria from the drum. Regular use
To minimize wrinkling of wrinkle-free and no-iron fabrics, DO NOT use
the Extra High spin option for these loads, nor overload your washer.
Child Lock prevents children from playing with your washer.
Once you have activated the Child Lock function, the control panel cannot be activated,
preventing children from playing with the washer.
ACTIVATING/DEACTIVATING
Press and hold both the Soil Level and Signal buttons simultaneously for approximately 3 seconds.
• When you activate the Child Lock function, the door locks and the “Child Lock [
illuminates.
• If you press the Start/Pause button after you have activated the Child Lock function , none
of the buttons will work except for the Power button.
• If you press a button when the buttons are locked, the “Child Lock [
]” lamp blinks.
Pausing the Child Lock function
When the door is locked or the buttons are locked by the Child Lock function, you can pause the
Child Lock operation for 1 minute by pressing and holding both the Soil Level and Signal buttons
simultaneously for approximately 3 seconds.
• If you pause the Child Lock mode temporarily, the door lock is released for 1 minute for user
convenience. During this period, the “Child Lock [
]” lamp blinks.
• If you open the door after the minute is over, an alarm sounds for up to 2 minutes.
• If you close the door within the 2 minutes, the door is locked and the Child Lock function is
reactivated. If you close the door after the 2 minutes, the door is not locked automatically and
no alarm sounds.
Deactivating the Child Lock function
Press and hold both the Spin and Soil Level buttons simultaneously for approximately 6 seconds.
• When you deactivate the Child Lock function, the door is unlocked and the “Child Lock [
is turned off.
• The Child Lock function prevents children or the infi rm from accidently operating the
washer and injuring themselves.
WARNING
• If a child enters the washing machine, the child may become trapped and suffocate.
• Once you have activated the Child Lock function, it continues working even if the power
is turned off.
CAUTION
• Opening the door by force can result in injury due to damage to the product.
To add laundry after you have activated the Child Lock function, you must fi rst pause or
deactivate the Child Lock function.
If you want to open the door of the washing machine when the Child Lock function is
activated:
1. If the door is opened when the power is on, the Interior Lamp is automatically turned on.
2. If the door is closed when the power is on, the Interior Lamp is automatically turned off.
3. Press the Temp and the Spin buttons simultaneously when the power is on to turn the
Interior Lamp on or off.
4. If 5 minutes have passed after the Interior Lamp is turned on, the Interior Lamp is
automatically turned off.
Garment+
You can add or take out laundry items even after the wash has started, as long as the
“Garment+” light is on. Pushing the Start/Pause button unlocks the door, unless the water is
too hot or if there is too much water in your washer. If you are able to unlock the door and wish
to continue the wash cycle, close the door, and then press the Start/Pause button.
My cycle
Allows you to activate your custom wash (temperature, spin, soil level, etc.) with one–button convenience.
By pushing the My Cycle button, you activate the settings used during the My Cycle mode. The “My
Cycle” light goes on, indicating activation. You can select all options as follows in “My Cycle” mode.
1. Select the cycle using the Cycle Selector dial.
2. After cycle selection, set each option.
See page 30 for available option settings with each cycle.
3. Start “My Cycle” by pushing the Start/Pause button in “My Cycle” mode.
The washer will display the cycle and options you selected the next time you choose “My Cycle”.
You can change the “My Cycle” settings by repeating the same process above.
The washer displays the last settings used the next time you choose “My Cycle”.
To program “My Cycle” settings into your washer, the washer needs to complete an entire
wash cycle. If for any reason the wash cycle is interrupted and the washer does not fi nish
the cycle, it will not program in the settings for later use.
Your new washing machine makes washing clothes easy, using Samsung’s “Fuzzy Control”
automatic control system. When you select a wash program, the machine will set the correct
temperature, washing time, and washing speed.
1. Turn on your sink’s water tap.
2. Press the Power button.
3. Open the door.
4. Load the articles of clothing one at a time loosely into the drum, without overfi lling it.
5. Close the door.
6. Add detergent, softener, and pre-wash detergent (if necessary) into the appropriate compartments.
Pre-wash is only available when selecting the Normal, Heavy Duty, Perm Press, Stain Away,
Active Wear and Bedding PLUS cycles. It is only necessary if your clothing is heavily soiled.
7. Use the Cycle Selector to select the appropriate cycle according to the type of material: Normal, Heavy
Duty, Perm Press, Sanitize, Bedding PLUS, Deep Steam, Stain Away, Active Wear, Delicates/Hand Wash,
Wool, Quick Wash, Rinse+Spin, Spin Only. The relevant indicators will illuminate on the control panel.
8. At this time, you can control the wash temperature, the number of rinse cycles, the spinning
speed, and the delay time by pressing the appropriate option button.
9. Press the Start/Pause button on the Cycle Selector and the wash will begin. The process
indicator will light up and the remaining time for the cycle will appear in the display.
Pause Option
1. When the “Garment+” light is ON, you can add or remove laundry items.
2. Press the Start/Pause button to unlock the door.
You cannot open the door when the water is too HOT or the water level is too HIGH.
3. After closing the door, press the Start/Pause button to restart the wash.
USING STEAM WASH
The Steam Wash function injects steam directly into the laundry in the wash tub to increase the wash
temperature and enhance the Soak effect, thus improving wash performance.
1. Load the washer.
2. Press the Power button.
3. Turn the Cycle Selector and select a Steam Cycle. (The Deep Steam course automatically selects Steam.)
4. Press the Steam button.
5. Add detergent to the dispenser tray and add fabric softener up to the marked line.
6. Press the Start/Pause button.
: The washer automatically selects the optimal wash conditions by sensing the weight of the laundry.
Steam may not necessarily be visible during the steam cycles. Steam may not be present during entire
steam wash cycle.
Your Washer is designed to use high effi ciency (HE) detergents.
• For best cleaning results, use a high effi ciency detergents such as
Tide HE, Wisk HE, Cheer HE, or Gain HE*. High effi ciency detergents
contain suds suppressors that reduce or eliminate suds. When fewer
suds are produced, the load tumbles more effi ciently and cleaning is
maximized.
Regular detergent is NOT recommended. Please use HE detergents
only.
WARNING
Reducing the amount of detergent may reduce the quality of cleaning. It is important to pre–treat
stains, sort carefully by color and soil level, and avoid overloading.
* Brand names are trademarks of their respective manufacturers.
FEATURES
Automatic dispenser
Your Washer has separate compartments for dispensing
detergent and color-safe bleach, chlorine bleach, and
fabric softener. Add all laundry additives to their respective
compartments before starting your Washer.
The automatic dispenser MUST ALWAYS be in place before
you start your Washer.
DO NOT open the automatic dispenser when your washer is
running.
To use:
• Never exceed the manufacturer’s recommendations when
adding detergent.
• This compartment holds liquid detergent for the main wash
cycle, which the washer adds to the load at the beginning
of the cycle.
Before using powdered detergent, remove the Detegent
Liquid holder from the compartment. Powdered
detergent will not dispense from the Detegent Liquid holder.
Detergent Liquid
Pre wash
compartment
Detergent compartment
1. Pour the recommended amount of laundry detergent directly into the detergent compartment
before starting your washer.
2. If you are using color-safe bleach, add it with the detergent to the detergent compartment.
When adding color-safe bleach with detergent, it is best if both laundry products are in the
same form – granular or liquid.
When using the Pre Wash option, add detergent to both the Pre Wash compartment and the
detergent compartment. The washer will automatically dispense the detergent during Pre Wash.
• If you use a high effi ciency (HE) detergent, add 1/3 of the recommended amount to the Pre
Wash compartment and 2/3 of the recommended amount to the detergent compartment.
Bleach compartment
(Liquid chlorine bleach only)
1. Add chlorine bleach to the bleach compartment.
DO NOT exceed the MAX FILL line.
2. Avoid splashing or over–fi lling the compartment.
3. Your washer automatically dispenses bleach into the tub at
the appropriate time.
4. The dispenser automatically dilutes liquid chlorine bleach
before it reaches the wash load.
• Never pour undiluted liquid chlorine bleach directly onto
the load or into the tub. It is a powerful chemical and
can cause fabric damage, such as weakening of the
fi bers or color loss, if not used properly.
• If you prefer to use color–safe, non–chlorine bleach,
add it to the appropriate detergent compartment.
DO NOT pour color–safe bleach into the Bleach
compartment.
Fabric Softener
compartment
Bleach
compartment
Fabric softener compartment
1. Pour the recommended amount of liquid fabric softener into the softener compartment.
For smaller loads, use less than one capful.
2. Dilute the fabric softener with water until it reaches MAX FILL in the compartment.
3. The dispenser automatically releases liquid fabric softener at the proper time during the rinse
cycle.
• Use the softener compartment ONLY for liquid fabric softeners.
• DO NOT use a Downy Ball* in the Fabric softener compartment of this washer. It will not
be added at the appropriate time.
Use the detergent compartment.
* Brand names are trademarks of their respective manufacturers.
If you overfi ll the detergent, bleach, or softener compartments, the contents of the
compartment will automatically be released into the washer. This could damage any
garments that are in the drum.
Turn off the water faucets after fi nishing the day’s washing.
This will shut off the water supply to your washer and prevent the unlikely possibility of damage from
escaping water. Leave the door open to allow the inside of your washer to dry out.
Use a soft cloth to wipe up all detergent, bleach or other spills as they occur.
Clean the following as recommended below:
Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray
cleaners directly on the panel.
Cabinet – Clean with soap and water.
CLEANING THE INTERIOR
Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial
residue that may remain in your washer as a result of washing clothes.
Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent
stains on your washer or laundry.
Hard water deposits may be removed, if needed. Use a cleaner labeled “Washer safe”.
CLEANING THE DISPENSERS
You may need to clean the automatic dispenser periodically due to laundry
additive buildup.
1. Pull out the detergent liquid holder from the detergent compartment.
2. Remove the siphon cap from the fabric softener and bleach
compartments.
3. Wash all of the parts under running water.
4. Clean the dispenser recess with a soft brush.
5. Reinsert the siphon cap and push it fi rmly into place.
6. Push the dispenser back into place.
7. Run a Rinse+Spin cycle without any load in your washer.
Siphon cap
STORING YOUR WASHER
Washers can be damaged if water is not removed from hoses and internal components before storage.
Prepare your Washer for storage as follows:
• Select the Quick Wash cycle and add bleach to the automatic dispenser. Run your washer through the
cycle without a load.
• Turn the water faucets off and disconnect the inlet hoses.
• Unplug your washer from the electrical outlet and leave your washer door open to let air circulate inside
the tumbler.
• If your washer has been stored in below–freezing temperatures, allow time for any leftover water in your
We recommend cleaning the debris fi lter when water does not drain well or the “nd” error message is displayed.
1. Open the fi lter cover by pressing and pulling the handle of the
fi lter cover with your fi nger.
04 maintaining your washer
2. Holding the drain cap, pull the drain tube that
is hooked on the guide hook to the front.Do
not pull the drain tube with excessive force.
3. Place a bowl under the washing machine
to catch any remaining water. Then, hold
the drain tube with one hand, and turn the
emergency drain cap counter clockwise with
the other hand to separate it from the drain
tube.
4. Drain the remaining water completely.
5. Pull out the debris cap and debris fi lter assembly.
Debris fi lter cap
6. Wash any dirt or other material from the
debris fi lter. Make sure the drain pump
propeller behind the debris fi lter is not
blocked.
7. When you have fi nished cleaning the fi lter, insert the debris
cap and fi lter assembly back into the washer. Turn the
debris fi lter cap clockwise until the indicator on the debris
fi lter cap is in the 12 o’clock position, pointing to the
indicator on the washer.
8. Re-attach the emergency drain cap to the drain tube, and
1. Open the washer door and remove any clothing or items from the washer.
2. Inspect the gray colored seal/bellow between the door
opening and the basket for stained areas. Pull back the
seal/bellow to inspect all areas under the seal/bellow and to
check for foreign objects.
seal/bellow
3. If you fi nd stained areas, wipe them down using the procedure below:
a) Carefully combine ¾ cup (177 mL) of liquid chlorine bleach with 1 gal. (3.8 L) of warm
tap water.
b) Wipe the seal/bellow area with the dilute solution using a damp cloth.
c) Let stand 5 minutes.
d) Wipe down the area thoroughly with a dry cloth and let the washer interior air dry with
the door open.
IMPORTANT:
• Wear rubber gloves when cleaning for prolonged periods.
• Refer to the bleach manufacturer’s instructions for proper use.
PRESERVING THE TOP COVER AND THE FRONT FRAME
Do not place any heavy or sharp objects or a detergent box on the washing machine. They can scratch or
damage the top cover of the washing machine. Keep them on the pedestal (if purchased) or in a separate
storage box.
Since the entire washing machine has a high-gloss fi nish, the surface can be scratched or damaged.
Avoid scratching or damaging the surface when using the washing machine.
• Make sure the hoses are connected to the correct faucets.
Flush water lines.
• Check the water heater. It should be set to deliver a minimum 120°
F (49° C) hot water at the tap. Also check the water heater capacity
and recovery rate.
• Disconnect the hoses and clean the screens. The hose fi lter screens
may be plugged.
• As your washer is fi lling, the water temperature may change as
the automatic temperature control feature checks incoming water
temperature. This is normal.
• While your washer is fi lling, you may notice just hot and/or just
cold water going through the dispenser when you have selected
cold or warm wash temperatures. This is a normal function of the
automatic temperature control feature as your washer determines the
temperature of the water.
• Press the Start/Pause Button to stop your washer.
• Your washer door will remain locked during the heating portion of the
Sanitize Cycle
• It may take a few moments for the door lock mechanism to
disengage.
• Check the fuse or reset the circuit breaker.
• Straighten the drain hoses. Eliminate kinked hoses. If there is a drain
restriction, call for service.
• Close the door and press the Start/Pause Button. For your safety,
your washer will not tumble or spin unless the door is closed.
• Make sure the debris fi lter is not clogged.
• Use the High or Extra High spin speed.
• Use high effi ciency detergent to reduce over–sudsing.
• The load is too small. Very small loads (one or two items) may
become unbalanced and not spin out completely.
• Make sure the door is fi rmly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured
to the drainage system.
• Avoid overloading.
• Use high effi ciency detergent to prevent over–sudsing.
• Use high effi ciency detergent to prevent over-sudsing.
• Reduce the detergent amount for soft water, small or lightly soiled
The washer may display information codes to help you better understand what is occurring with your
washer.
CODE SYMBOLMEANINGSOLUTION
dc
dL
dS
FL
Hr
LE
LE(1E)
LO
nd
nF
Unbalanced load prevented your
washer from spinning.
Door is unlocked when washer is
running.
Door is open when washer is running.
Your washer failed to lock the door.Close the door tightly and restart the
Water temperature control problem.
(Heater control problem)
Your washer has tried to fi ll, but has not
reached the proper water level.
Leak problem or Waterlevel Sensor is
not normal conditon.
The door will not unlock.Make sure the door is fi rmly closed.
Your washer is not draining.
It can also mean that the unit senses a
small clog while draining.
Your washer has tried to fi ll but was
unsuccessful.
Check if the hot water supply hose is
connected.
Redistribute the load, press the Start/
Pause button.
Press the Power button to turn off your
washer, then restart the cycle. If the
code reappears, call for service.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
cycle.
If the code reappears, call for service.
Call for service.
Call for service.
Call for service.
Press the Power button to turn off your
washer, then turn it on again. If the
code reappears, call for service.
Clean the drain fi lter. Then, clean the
debris fi lter (See page 23).
If you are in the middle of a wash you
can try this fi rst:
1. Turn off the unit for 10 seconds and
then turn it on again.
2. Select the Spin Only cycle (See page
16).
3. Press the Start/Pause to drain the
water.
If it still does not drain, call for service.
Make sure the water faucets are open all
the way. Check for kinked hoses.
Check the inlet screens on the fi ll hoses.
If you use a Flood Safety Device, then
please remove the device and connect
the water hoses directly to the unit.
You must connect the hot water supply
hose because hot water is supplied by
the Auto Temperature Control (A.T.C.)
function if the temperature of the cold
water is lower than 59°F.
The following symbols provide garment care direction. The Clothing care labels include symbols for
washing, bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures
consistency among garment manufacturers of domestic and imported items. Follow care label directions to
maximize garment life and reduce laundering problems.
Wash CycleSpecial Instructions
NormalLine Dry/ Hang to DryDo Not Wash
Permanent Press /
Wrinkle Resistant /
Wrinkle Control
Gentle/DelicatesDry FlatDo Not Bleach
Drip DryDo Not Wring
Warning Symbols for
Laundering
06 Appendix
Hand Wash
Water Temperature**
HotMediumDo Not Iron
WarmLow
ColdAny HeatDry Clean
Bleach
Any Bleach (when
needed)
Only Non-Chlorine
(color-safe)
Bleach (when needed)
Tumble Dry CycleMediumDry Flat
Normal
Permanent Press/
Wrinkle Resistant/
Wrinkle Control
Gentle/ Delicates
** The dot symbols represent appropriate wash water temperatures for various items. The temperature
range for Hot is 105° - 125° F/ 41° - 52°C, for Warm 85° - 105° F/29° - 41° C and for Cold 60° - 85° F/16°
- 29° C. (Wash water temperature must be a minimum of 60° F/16°C for detergent activation and effective
cleaning.) The clothes washer can not ensure these temperatures because the actual temperature of the
water entering your washer is dependent on water heater settings and regional water supply temperatures.
For example, cold water entering the home in the northern states during winter may be 40° F/4° C which is
too cold for effective cleaning. The water temperature in this situation will need to be adjusted by selecting
a warm setting, adding some hot water to the MAX FILL line or using your washer’s heating option, if
available.
Heat Setting
High
Dryclean
No Heat/AirDo Not Dry Clean
Iron-Dry or Steam
Temperatures
HighDrip Dry
Low
Do Not Tumble Dry
No Steam (added to
iron)
Line Dry/ Hang to Dry
For machine-washable
wool. Loads should be
under 8 pounds.