What you need to know about the safety instructions 4
Important safety symbols 4
Important safety precautions 5
Critical installation warnings 6
Installation cautions 8
Critical usage warnings 8
Usage cautions 10
Critical cleaning warnings 13
Installation 14
Unpacking your washer 14
What’s included 15
Installation requirements 17
Step-by-step installation 22
Self Clean+ 43
Smart Care 44
Emergency drain 45
Cleaning 46
Recovery from freezing 49
Care against an extended time of disuse 49
Cleaning the exterior 50
Cleaning the interior 50
Congratulations on your new Samsung washer. This manual contains important
information on the installation, use and care of your appliance. Please take some time to
read this manual to take full advantage of your washer’s many benets and features.
What you need to know about the safety instructions
Safety information
Please read this manual thoroughly to ensure that you know how to safely and efciently
operate the extensive features and functions of your new appliance. Please store the
manual in a safe location close to the appliance for future reference. Use this appliance
only for its intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution and care when installing, maintaining and operating your washer.
Because the following operating instructions cover various models, the characteristics of
your washer may differ slightly from those described in this manual and not all warning
signs may be applicable. If you have any questions or concerns, contact your nearest
service center or nd help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or
property damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist.
To safely operate this appliance, familiarize yourself with its operation and exercise care
when using it.
To reduce the risk of re, electric shock, or injury to persons
when using your appliance, follow basic precautions, including the
following:
1. Read all instructions before using the appliance.
2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked
in, or spotted with gasoline, dry-cleaning solvents, other ammable or explosive
substances as they give off vapors that could ignite or explode.
3. Do not allow children to play on or in the appliance. Close supervision of children is
necessary when the appliance is used near children.
4. Before the appliance is removed from service or discarded, remove the door to the
washing or drying compartment.
5. Do not reach into the appliance if the drum is moving.
6. Do not install or store this appliance where it will be exposed to the weather.
7. Do not tamper with controls.
8. Do not repair or replace any part of the appliance or attempt any servicing unless
specically recommended in the user-maintenance instructions or in published user
repair instructions that you understand and have the skills to carry out.
9. Do not add gasoline, dry-cleaning solvents, or other ammable or explosive substances
to the wash water. These substances give off vapors that could ignite or explode.
10. Under certain conditions, hydrogen gas may be produced in a hot water system
that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the
hot water system has not been used for such a period, before using a washer or
combination washer-dryer, turn on all hot water faucets and let the water ow from
each for several minutes. This will release any accumulated hydrogen gas. As the gas is
ammable, do not smoke or use an open ame during this time.
State of California Proposition 65 Warning (US only)
This product contains chemicals known to the State of California to
Safety information
cause cancer and birth defects or other reproductive harm.
The installation of this appliance must be performed by a qualied technician or service
company.
• Failure to do so may result in electric shock, re, an explosion, problems with the
product, or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into a wall socket that meets local electrical specications. Use the
socket for this appliance only, and do not use an extension cord.
• Sharing a wall socket with other appliances, using a power strip, or extending the
power cord may result in electric shock or re.
• Ensure that the voltage, frequency, and current supplied to the washer matches those
listed in the product specications. Failure to do so may result in electric shock or re.
Plug the power plug into the wall socket rmly.
Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or re.
Plug the power plug into the wall socket so that the cord is running towards the oor.
• If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or re.
Keep all packaging materials out of the reach of children as these may be dangerous.
• If a child places a plastic bag over his or her head, he or she can suffocate.
If the appliance, power plug, or power cord is damaged, contact your nearest service
center.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, re, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly. Make sure that
the socket is in accord with local and national regulations.
Do not install this appliance near a heater or any ammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to
direct sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or re.
Do not use an electric transformer to power the washer.
• This may result in electric shock or re.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or re.
Do not pull or bend the power cord excessively.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.
• This may result in electric shock or re.
Safety information
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by pulling the plug.
• Failure to do so may result in electric shock or re.
This appliance should be positioned so that the power plug, the water supply taps, and the
drain pipes are accessible.
This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock or re due to electric leakage.
Safety information
Install your appliance on a solid, level oor that can support its weight.
• Failure to do so may result in abnormal vibrations, movement, noise, or problems with
the product.
Critical usage warnings
WARNING
If the appliance is ooded, turn off the water & power supplies immediately and contact
your nearest service center.
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power
plug immediately and contact your nearest service center.
• Failure to do so may result in electric shock or re.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately
without touching the power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan.
• A spark may result in an explosion or re.
Do not let children play in or on the washer. In addition, when disposing of the appliance,
remove the washer door lever.
• Children can suffocate to death if trapped inside the product.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washer before using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol,
or other inammable or explosive substances in the washer.
• This may result in electric shock, re, or an explosion.
If any foreign substance enters the appliance, unplug the power plug and contact your
nearest Samsung Customer Service.
• This may result in electric shock or re.
Do not let children (or pets) play in or on your washer. The washer door does not open
easily from the inside and children may be seriously injured if trapped inside.
Safety information
Usage cautions
CAUTION
If the washer is contaminated by a foreign substance such as detergent, dirt, food waste,
etc., unplug the power plug and clean the washer using a damp, soft cloth.
• Failure to do so may result in discoloration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washer.
• If the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the faucet
slowly.
Open the faucet slowly after a long period of non-use.
• The air pressure in the water supply hose or the water pipe may damage a product
part or result in a water leak.
If a draining error occurs during an operation, check if there is a draining problem.
• If the washer is used when it is ooded because of a draining problem, it may result in
electric shock or re.
Insert the laundry into the washer completely so that the laundry does not get caught in
the door.
• If laundry gets caught in the door, it may result in damage to the laundry or the
washer, or result in a water leak.
Turn the water supply off when the washer is not being used.
• Ensure that the water supply hose connectors are properly tightened.
Ensure that the rubber seal and front door glass are not contaminated by a foreign
substance (e.g. waste, thread, hair, etc.).
• If a foreign substance is caught in the door or the door is not completely closed, it may
cause a water leak.
Open the faucet and check if the water supply hose connectors are rmly tightened and
that there are no water leaks before using the product.
• If the connectors on the water supply hoses are loose, it may result in a water leak.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualies as a product misuse. If the product is
used for business purposes, it will not be covered by the standard warranty provided by
Samsung and no responsibility can be attributed to Samsung for malfunctions or damages
resulting from such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted
cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, re, problems with the product, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, this may result in electric shock, re, or problems
with the product.
Do not place objects that generate electromagnetic elds near the washer.
• This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the
water.
• This may result in burns or injury.
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has
a special cycle for washing these items.
(*): Woollen bedding, rain covers, shing vests, ski pants, sleeping bags, diaper covers,
sweat suits, and bicycle, motor cycle and car covers, etc.
• Do not wash thick or hard mats even if the washer mark is on the care label. This may
result in injury or damage to the washer, walls, oor, or clothing due to abnormal
vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may
come off and stick to inside the drum, and this may result in malfunction such as a
drainage error.
Safety information
Do not operate the washer when the detergent drawer is removed.
• This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
• This may result in burns.
Do not insert your hand into the detergent drawer.
• This may result in injury as your hand may be caught by the detergent input device.
Safety information
• Do not use the liquid detergent container (on applicable models only) for powdered
detergent. Remove the container and put powdered detergent directly into the Main
wash compartment.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the
washer.
• This may result in damage to the washer, or injury and death in the case of pets, due to
the abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, ngernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams, or lotions usually found in skincare
shops or massage clinics.
• This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long
periods of time.
• Doing either may cause the drum to rust.
• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to
the surface and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry
contaminated by dry cleaning detergent.
• This may result in spontaneous combustion or ignition due to the heat from the
oxidation of the oil.
Do not use water from water cooling/heating devices.
• This may result in problems with the washer.
Do not use natural hand-washing soap for the washer.
• If it hardens and accumulates inside the washer, it may result in problems with the
product, discoloration, rust, or bad odors.
Follow these instructions carefully to ensure proper installation of your washer and to
prevent accidents when doing laundry.
Control board, heat sink, motor, inlet valve and pump are intentionally not grounded and
may present a risk of electric shock only during servicing.
Unpacking your washer
Unpack your washer and inspect it for shipping damage. Make sure you have received all
the items shown below. If your washer was damaged during shipping, or you do not have
all of the items, call 1-800-SAMSUNG (1-800-726-7864). To prevent personal injury or
strain, wear protective gloves whenever lifting or carrying the unit.
Installation
Packing materials can be dangerous to children; Keep all packing material (plastic bags,
polystyrene, etc.) well out of children’s reach.
WARNING
WARNING
CAUTION
When unpacking the washer, a 2 person
collaboration is needed. To remove the
cushion bottom of the packing materials,
do not tip the washer over on its front
side.
When you lay the washer down to remove
the carton base, protect the side of the
washer and lay it down carefully. Never
lay your washer on its back or front.
Make sure all the parts are included in the product package. If you have a problem with
the washer or the parts, contact a local Samsung customer center or the retailer.
• AC 120 V / 60 Hz fuse or circuit breaker
is required.
• Use an individual branch circuit.
Connect only the washer to the circuit.
To ensure proper grounding, the washer
comes with a power cord featuring a
three-prong grounding plug for use in a
properly installed and grounded outlet.
Check with a qualied electrician or
service person if you are not sure about
the grounding.
Do not modify the provided plug. If it does
not t the outlet, call a qualied electrician
to install a proper outlet.
WARNING
• Do NOT use an extension cord.
• Use only the power cord that comes
with the washer.
• Do NOT connect the ground wire to
plastic plumbing, gas lines, or hot water
pipes.
• Improperly connected grounding
conductors may cause electric shock.
• To prevent unnecessary risk of re,
electrical shock, or personal injury, all
wiring and grounding must be done in
accordance with local codes, or in the
absence of local codes, in accordance
with the National Electrical Code, ANSI/
NFPA No. 70-Latest Revision (for the
U.S.) or the Canadian Electrical Code CSA
C22.1 – Latest Revisions and local codes
and ordinances. It is your responsibility
to provide adequate electrical service
for your washer.
Water supply
Proper water pressure for this washer is
between 20-116 psi (137-800 kPa).
Water pressure less than 20 psi (137 kPa)
may cause the water valve not to close
completely. Or, it may take longer to ll
the drum, causing the washer to turn off.
Faucets must be within 4 feet (122 cm)
from the rear of the washer so that the
provided inlet hoses reach the washer.
To reduce the risk of leaks:
• Make sure faucets are easily accessible.
• Turn off the taps when the washer is
not in use.
• Check for any leaks at the water inlet
hose ttings on a regular basis.
CAUTION
Before using the washer for the rst time,
check all connections at the water valve
and taps for any leaks.
Samsung recommends a standpipe 18 in
(46 cm) high. The drain hose must be
connected through the hose clip to the
standpipe, and the standpipe must fully
cover the drain hose.
Flooring
For best performance, the washer must
be installed on a solid oor. Wood oors
may need to be reinforced to minimize
Installation
vibration and/or unbalanced loads.
Carpeting and soft tile surfaces do not
provide good resistance to vibrations and
may cause the washer to move slightly
during the spin cycle.
Do NOT install the washer on a platform or
a poorly supported structure.
Water temperature
Do not install the washer in areas where
water may freeze as the washer always
retains some water in its water valves,
pumps, and/or hoses. Frozen water left in
the connection parts may cause damage to
belts, the pump, and other components of
the washer.
Alcove or closet installation
Minimum clearance for stable operation:
Sides1 in. (25 mm)
Top17 in. (432 mm)
Rear5.9 in. (150 mm)
Front2 in. (51 mm)
If both the washer and a dryer are
installed in the same location, the front of
the alcove or closet must have at least a
72 in² (465 cm²) unobstructed air opening.
Your washer alone does not require a
specic air opening.
A3 in. (76 mm)G1 in. (25 mm)
B48 in². (31000 mm²)H27 in. (686 mm)
C24 in². (15500 mm²)I5 in. (127 mm)
D3 in. (76 mm)J3 in. (76 mm)
E6 in. (152 mm)K34 in. (864 mm)
F78.5 in. (1994 mm)L8 in. (203 mm)
WARNING
• Samsung’s washers and dryers can be stacked to maximize usable space.
• The dryer legs need to be removed to stack the washer and dryer. You can purchase an
optional stacking kit from your Samsung retailer.
2. Level the washer by manually adjusting
the levelling feet.
3. When levelling is complete, tighten the
nuts using the spanner.
STEP 4 Connect the water hose
A
NOTE
Installation
An adjustable wrench or 17 mm openend wrench is required to loosen or
tighten the leveling feet.
CAUTION
• Make sure you use a new water hoses,
and there are rubber gaskets (B) inside
the couplings (A) at either end of each
water hose. A water hose without the
gasket may leak.
• If there is a water leak, stop using the
washer and contact a local Samsung
B
service center. A water leak may cause
electric shock.
• Do not stretch the water hoses by force.
If a hose is too short, replace the hose
with a longer, high-pressure hose.
• To prevent leaks, make sure both water
hoses are not bent or kinked. A water
leak may cause electric shock.
1. Connect one end of each water hose to
the Hot or Cold tap.
2. Turn the ttings by hand until they are
tight, and then tighten them by just an
additional two-thirds of a turn with a
pliers. Do not overtighten the ttings.
You can damage them.
3. When done, pull the water hoses up
and down to check if they are properly
connected.
4. Put the other ends of the hoses into
a bucket and open the taps for 10-15
seconds to remove impurities. When
done, close the taps.
5. Connect the other ends of the water
hoses to the corresponding inlets on the
rear of the machine as specied. Make
sure the hot water hose is connected to
the hot inlet, and the cold water hose to
the cold inlet.
6. Repeat step 2 above on the other
ttings. Make sure both water hoses
are connected properly. See the “4C”
information code for troubleshooting.
7. Open both faucets, and check if there is
a leak.
NOTE
If you do not want to use the hot water
hose, insert the inlet cap into the hot water
inlet. In this case, you must select Tap Cold
for the water temperature. All other water
indicators turn off.
CAUTION
To prevent water hoses from being bent or
kinked, make sure there is at least a 6 inch
(150 mm) space between the washer and
the rear wall.
The drain hose must be placed at a height
of between 24 in. (60 cm) and 35 in.
(90 cm) from the oor. To keep the spout
of the drain hose bent, use the supplied
plastic hose guide (A). Secure the guide
to the wall using a hook to ensure stable
drainage.
ln a standpipe or laundry tub
BC
D
*
E
The laundry tub (B) or standpipe (C) must
be no shorter than 18 in. (46 cm) and no
higher or longer than 96 inches (245 cm).
Make sure the drain hose and the
standpipe are not airtight.
NOTE
D: Hose retainer / E: Tie straps
CAUTION
• Connect the hose guide (A) within 6 in.
(15 cm)* of the end of the drain hose.
If the drain hose is extended beyond
the end of the hose guide, mold or
microorganisms could spread inside the
washer.
• The drain hose can be installed up to
96 in. (245 cm) high, but the draining
capability can be reduced at the
maximum height. Water remaining in
the drain system may cause an odor.
• If the drain hose is installed less than
18 in. (46 cm) high, water can be
drained during the process due to a
siphon phenomenon. If this happens, a
“4C” information code appears on the
display.
The drain hose must be placed into a wall
standpipe drain system. To keep the end of
the drain hose bent, use the supplied hose guide (A). Secure the guide to the wall
using a hook to ensure stable drainage.
STEP 6 Remove the lm inside the door
Remove the small circle lm (B) above the
door latch before use.
STEP 7 Power on
Plug the power cord into an AC 120 V / 60 Hz approved electrical outlet protected by a
fuse or circuit breaker. Then, press POWER to turn on the washer.
Select the Prewash option for the selected
cycle if the laundry is heavily soiled. Do
not use the Prewash option if you will be
adding detergent manually to the drum.
STEP 5 Determine the load capacity
Do not overload the washer. Overloading
may cause the washer to wash improperly.
NOTE
When washing bedding or bedding covers,
the wash time may be lengthened or the
spin efciency may be reduced.
For bedding or bedding covers, the
recommended maximum spin level is “Low
or Medium Spin”, and the load capacity is
3.0 kg or less.
CAUTION
If the laundry is unbalanced and the “UB”
information code is displayed, redistribute
the load. Unbalanced laundry may reduce
the spinning performance.
STEP 6 Add the correct detergent type
The type of detergent depends on the
type of fabric (cotton, synthetic, delicate
items, wool), color, wash temperature, and
degree of soiling. Always use “low suds”
HE laundry detergent which is designed
for automatic washers.
NOTE
• Follow the detergent manufacturer’s
recommendations based on the weight
of the laundry, the degree of soiling,
and the hardness of the water in your
local area. If you are not sure about the
water hardness, contact a local water
authority.
• Do not use detergent that tends to
harden or solidify. This detergent may
remain after the rinse cycle, blocking
the drain outlet.
CAUTION
When washing wool using the WOOL
cycle, use only a neutral liquid detergent.
Powdered detergent used with the WOOL
cycle can remain on the laundry and
discolor it.
Use HE detergent only
Before you start
Your washer is designed to use high
efciency (HE) detergents.
• For the best cleaning results, use a high
efciency detergent such as Tide HE,
Wisk HE, Cheer HE or Gain HE*. High
efciency detergents contain suds
suppressors that reduce or eliminate
suds. When fewer suds are produced,
the load tumbles more efciently and
cleaning is maximized. (* Brand names
are trademarks of their respective
manufacturers.)
WARNING
Regular detergent is not recommended.
Use HE detergents only.
The washer provides a four-compartment dispenser: the front-left compartment for the
main wash, the rear-left for pre-wash, the front-right for fabric softeners, and the rearright for the liquid chlorine bleach.
Before you start
CAUTION
• Do not open the detergent drawer while the washer is operating.
• Do not use the following types of detergent:
- Tablet or capsule types
- Ball or net types
• To prevent the compartment from clogging, concentrated or highly-enriched agents
(fabric softener or detergent) must be diluted with water before being added.