Samsung WF231 Series, WF241 Series User Manual

Washer

user manual

imagine the possibilities

Thank you for purchasing this Samsung product.
To receive more complete service or accessory

parts, please register your product at or contact

www.samsung.com/register

1-800-SAMSUNG (726-7864)

WF231*
WF241*

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2_ features of your new washer

features of your new washer

1. Extra Large Capacity

Even bulky garments and blankets get super clean. The large capacity leaves enough room
for a more thorough, cleaner wash.

2. VRT™ (Vibration Reduction Technology)

This Samsung washer performs smoothly at top spin speeds, minimizing noise and vibration.

3. Direct Drive Inverter Motor

The power to handle anything! Our direct-drive inverter motor delivers power right to the
washer tub from a variable speed, reversible motor. A beltless direct-drive motor generates
a higher spin speed of 1,150rpms for more effective, quiet operation. The washer also has
fewer moving parts, meaning fewer repairs.

4. Woolmark Certified

The machine wash wool cycle on the Samsung machines has been tested and passed the
required Woolmark Company specification for machine washable wool products. Fabrics
should be washed according to the instructions on the garment label as specified by
Woolmark and Samsung.

5. Sanitize

When you select the NSF certified Sanitize cycle, the water heats to an extra high
temperature and removes 99.9% of certain bacteria typically found on clothing, bedding, or
towels. This certification is awarded by NSF International, an independent third-party testing
and certification organization. Please check the garment care label to avoid garment
damage. Only sanitizing cycles have been designed to meet the requirements of this protocol
for sanitization efficacy.

6. Pure Cycle

TM

Using the Pure Cycle drum cleaning process helps to keep your washing machine clean even
without any chemical detergent or bleach. Keep your drum cleansed and odourless with this
specialized cleaning program.

7. Child Lock

The Child Lock function ensures that curious little hands are kept out of your washing
machine.

This safety feature stops your children from playing with the operation of the washing
machine, and alerts you when it is activated.

8. Delay Start

Delay a cycle for up to 19 hours in one-hour increments and increase the convenience of
using your washing machine especially when you have to go out.

NSF Protocol P172
Sanitization Performance of Residential and
Commercial, Family-Sized Clothes Washers

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features of your new washer _3

9.

Pedestal with Storage Drawers (Model No : WE357*)

An optional 15” pedestal is available to raise the washer for easier loading and unloading.
The pedestal also offers a built-in storage drawer that can hold a 100 oz. bottle of detergent.

10. Stacking (Model No : SK-3A1/XAA , SK-4A/XAA , SK-5A/XAA)

Samsung washers and dryers can be stacked to maximize usable space. An optional
stacking kit is available for purchase from your Samsung retailer.

<Pedestal with Storage Drawers> <Stacking>

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4_ safety information

safety information

Congratulations on your new Samsung washer. This manual contains important
information on the installation, use, and care of your appliance. Please take time
to read this manual to take full advantage of your washer’s many benefits and
features.

WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS

Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution, and care when installing,
maintaining, and operating your washer.

IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS

What the icons and signs in this user manual mean:

WARNING

Hazards or unsafe practices that may result in severe personal injury
or death.

CAUTION

Hazards or unsafe practices that may result in minor personal injury or
property damage.

CAUTION

To reduce the risk of fire, explosion, electric shock, or personal injury
when using your washer, follow these basic safety precautions:

Do NOT attempt.

Do NOT disassemble.

Do NOT touch.

Follow directions explicitly.

Unplug the power plug from the wall socket.

Make sure the machine is grounded to prevent electric shock.

Call the service center for help.

Note

These warning signs are here to prevent injury to you and others.
Please follow them explicitly.
After reading this section, keep it in a safe place for future reference.

Read all instructions before using the appliance.

SAVE THESE INSTRUCTIONS

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safety information _5

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using your

appliance, follow basic precautions, including the following:

1. Read all instructions before using the appliance.

2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in,
or spotted with gasoline, dry-cleaning solvents, other flammable or explosive substances
as they give off vapors that could ignite or explode.

3. Do not allow children to play on or in the appliance. Close supervision of children is
necessary when the appliance is used near children.

4. Before the appliance is removed from service or discarded, remove the door to the
washing or drying compartment.

5. Do not reach into the appliance if the drum is moving.

6. Do not install or store this appliance where it will be exposed to the weather.

7. Do not tamper with controls.

8. Do not repair or replace any part of the appliance or attempt any servicing unless
specifically recommended in the user-maintenance instructions or in published user­repair instructions that you understand and have the skills to carry out.

9. Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances
to the wash water. These substances give off vapors that could ignite or explode.

10.Under certain conditions, hydrogen gas may be produced in a hot water system
that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If
the hot water system has not been used for such a period, before using a washer or
combination washer-dryer, turn on all hot water faucets and let the water flow from
each for several minutes. This will release any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during this time.

SAVE THESE INSTRUCTIONS

WARNING

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6_ safety information

safety information

CRITICAL INSTALLATION WARNINGS

Plug the power cord into an AC 120V/60Hz/15A wall socket or higher and use the socket
for this appliance only. In addition, do not use an extension cord.

- Sharing a wall socket with other appliances using a power strip or extending the power
cord may result in electric shock or fire.

- Do not use an electric transformer. It may result in electric shock or fire.

- Ensure that the power voltage, frequency and current are the same as those listed in the
product specifications. Failing to do so may result in electric shock or fire.

Have this appliance installed by a qualified technician or service company.

- Failing to do so may result in electric shock, fire, an explosion, problems with the
product, or injury.

Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.

- Unplug the power plug and clean it with a dry cloth.

- Failing to do so may result in electric shock or fire.

Plug the power plug into the wall socket in the right direction so that the cord runs towards
the floor.

- If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or fire.

This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

- Failure to ground properly may result in electric shock, fire, an explosion, or problems
with the product

- Never plug the power cord into a socket that is not grounded correctly. Make sure the
outlet is in compliance with local and national codes.

Do not install this appliance near a heater, inflammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to
direct sunlight and water (rain drops).
Do not install this appliance in a location where gas may leak.

- This may result in electric shock or fire.

Plug the power plug into the wall socket firmly. Do not use a damaged power plug,
damaged power cord, or loose wall socket.

- This may result in electric shock or fire.

Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.

- This may result in electric shock or fire.

Do not pull the power cord when unplugging the power plug.

- Unplug the power plug by holding the plug.

- Failing to do so may result in electric shock or fire.

If the power plug or power cord is damaged, contact your nearest service center.

WARNING

SAVE THESE INSTRUCTIONS

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safety information _7

INSTALLATION CAUTIONS

Position the appliance so that the power plug is easily accessible.

- Failing to do so may result in electric shock or fire due to electric leakage.

Install your appliance on a level and hard floor that can support its weight.

- Failing to do so may result in abnormal vibrations, noise, or problems with the product.

Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder/lightning storm.

- Failing to do so may result in electric shock or fire.

CRITICAL USAGE WARNINGS

If the appliance is flooded, cut the power immediately and contact your nearest service
center.
If the appliance produces a strange noise, a burning smell or smoke, unplug the power plug
immediately and contact your nearest service center.

- Failing to do so may result in electric shock or fire.

In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without
touching the power plug. Do not touch the appliance or power cord.

- Do not use a ventilating fan.

- A spark may result in an explosion or fire.

Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or
other flammable or explosive substances.

- This may result in electric shock, fire, or an explosion.

Do not open the washer door by force while it is operating (high-temperature washing/
drying/spinning).

- Water flowing out of the washer may result in burns or cause the floor to be slippery.
This may result in injury.

- Opening the door by force may result in damage to the product or injury.

Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washer before using it.

Do not insert your hand under the washer.

- This may result in injury.

WARNING

CAUTION

SAVE THESE INSTRUCTIONS

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8_ safety information

safety information

Do not touch the power plug with wet hands.

- This may result in electric shock.

Do not turn the appliance off by unplugging the power plug while the washer is in operation.

- Plugging the power plug into the wall socket again may cause a spark and result in
electric shock or fire.

Keep all packaging materials well out of the reach of children, as packaging materials can
be dangerous to children.

- If a child places a bag over its head, it may result in suffocation.

Do not let children or infirm persons use this washer unsupervised.

- Failing to do so may result in electric shock, burns, or injury.

Do not insert your hand or a metal object under the washer while it is operating.

- This may result in injury.

Make sure the detergent drawer is closed before you put laundry into the washer or remove
laundry from the washer.

- If the detergent drawer is open, you could strike the drawer with your head and injure yourself.

Do not attempt to repair, disassemble, or modify the appliance yourself.

- Do not use any fuse (such as cooper, steel wire, etc.) other than the standard fuse.

- If you need to repair or reinstall the appliance, contact your nearest service center.

- Failing to do so may result in electric shock, fire, problems with the product, or injury.

If any foreign substance such as water has entered the appliance in any area other than the
tub, unplug the power plug and contact your nearest service center.

- Failing to do so may result in electric shock or fire.

If the water supply hose comes loose from the faucet and floods the appliance, unplug the
power plug.

- Failing to do so may result in electric shock or fire.

USAGE CAUTIONS

When the washer is contaminated by a foreign substance such as detergent, dirt, food
waste, etc., unplug the power plug and clean the washer using a damp and soft cloth.

- Failing to do so may result in discoloration, deformation, damage, or rust.

The front glass may be broken by a strong impact. Take care when using the washer.

- If the glass is broken, it may result in injury.

After a water supply failure or when reconnecting the water supply hose, open the faucet
slowly.
Open the faucet slowly after a long period of non-use.

- The air pressure in the water supply hose or the water pipe may result in damage to a
part or in water leakage.

If a drain error occurs during an operation, check if there is a draining problem.

- If you use the washer when it is flooded because of a draining problem, it may result in
electric shock or fire due to electric leakage.

CAUTION

SAVE THESE INSTRUCTIONS

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safety information _9

Insert the laundry into the washer completely so that laundry does not get caught in the
door.

- If laundry gets caught in the door, it may result in damage to the laundry or the washer,
or result in water leakage.

Ensure that the faucet is turned off when the washer is not being used.

- Ensure that the screw on the water supply hose connector is properly tightened.

- Failing to do so may result in property damage or injury.

Take care that the Rubber Seal and the Front Door Glass are not contaminated by a foreign
substance (e.g. waste, thread, hair, etc.)

- If a foreign substance is caught in the door or the door is not completely closed, it may
cause a water leakage.

Open the faucet and check if the water supply hose connector is firmly tightened and that
there is no water leaking before using the product.

- If the water supply hose connectors are loose, it may result in water leakage.

Do not stand on top of the appliance or place objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

- This may result in electric shock, fire, problems with the product, or injury.

Do not operate the appliance with wet hands.

- This may result in electric shock.

Do not spray volatile material such as insecticide onto the surface of the appliance.

- As well as being harmful to humans, it may also result in electric shock, fire or problems
with the product.

Do not place an object that generates a electromagnetic field near the washer.

- This may result in injury due to a malfunction.

Since the water drained during a high-temperature wash or drying cycle is hot, do not
touch the water.

- This may result in burns or injury.

Do not wash, spin, or dry water-proof seats, mats, or clothing *.

- Do not wash thick, hard mats even if the washer mark is on the care label. This may
result in injury or damage to the washer, walls, floor, or clothing due to abnormal
vibrations.

* Items not to wash: Woolen bedding, rain covers, fishing vests, ski pants, sleeping bags,

diaper covers, sweat suits, and bicycle, motor cycle, car covers, etc.

Do not operate the washer if the detergent drawer is removed.

- This may result in electric shock or injury due to water leakage.

Do not touch the inside of the tub during or just after drying. It will be hot.

- This may result in burns.

Do not insert your hand into the detergent drawer after opening it.

- This may result in injury as your hand may be caught by the detergent input device.

SAVE THESE INSTRUCTIONS

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10_ safety information

Do not place any non-laundry objects, such as shoes, food waste, or animals, into the
washer.

- This can cause abnormal vibrations that can damage the washer, and, in the case of
pets, cause severe injury or death.

Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.

- This may result in electric shock or injury.

Do not wash laundry contaminated by oils, creams, or lotions usually found in skincare
shops or massage clinics.

- This may result in the rubber seal becoming deformed and water leakage.

Do not leave metal objects (safety pins or hair pins, etc.) or bleach in the tub for long
periods of time.

- This may cause the tub to rust.

- If rust starts appearing on the surface of the tub, apply a neutral cleansing agent to the
surface and use a sponge to clean it. Never use a metal brush.

Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry
contaminated by dry cleaning detergent.

- This may result in spontaneous combustion or ignition due to the heat from the oxidation
of the oil.

Do not use hot water from water cooling/heating devices.

- This may result in problems with the washer.

Do not use natural hand-washing soap in the washer.

- If it hardens and accumulates inside the washer, it may result in problems with the
product, discoloration, rust, or bad odors.

Do not wash large laundry items such as bedding in the washing net.

- Place socks and brassieres into the washing net and wash them with the other laundry.

- Failing to do so may result in injury due to abnormal vibrations.

Do not use hardened detergent.

- If it accumulates inside the washer, it may result in water leakage.

Do not wash throw rugs or doormats.

- If you wash throw rug or doormat, the sand will accumulate inside the washer. It may
result in error such as not draining.

CRITICAL CLEANING INSTRUCTIONS

Do not clean the appliance by spraying water directly onto it.
Do not use benzene, thinner, or alcohol alcohol to clean the appliance.

- This may result in discoloration, deformation, damage, electric shock or fire.

Before cleaning or performing maintenance, unplug the appliance from the wall socket.

- Failing to do so may result in electric shock or fire.

safety information

WARNING

SAVE THESE INSTRUCTIONS

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contents _11

contents

SETTING UP YOUR WASHER

12

12 Checking the parts
13 Meeting installation requirements

13 Electrical supply
13 Grounding
13 Water
13 Drain facility
14 Flooring
14 Location considerations
14 Alcove or closet installation
14 Undercounter installation(washer only)
15 With optional pedestal base or stacking kit

16 Installing your washer

WASHING A LOAD OF LAUNDRY

18

18 Loading your washer
19 Getting started
20 Overview of the control panel

22 Child Lock
23 Spin Only

23 Garment+

23 Using steam wash (WF241*)
24 Detergent use
24 Features

CLEANING AND MAINTAINING YOUR

WASHER

26

26 Cleaning the exterior
26 Cleaning the interior
26 Cleaning the dispensers
26 Storing your washer
27 Cleaning the debris filter
28 Cleaning the door seal/bellow
28 Preserving the top cover and the front frame

TROUBLESHOOTING AND

INFORMATION CODES

29

29 Check these solutions if your washer…
31 Information codes

APPENDIX

33

33 Fabric care chart
34 Helping the environment
34 Declaration of conformity
34 Specifications
35 Cycle chart

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12_ setting up your washer

setting up your washer

CHECKING THE PARTS

Unpack your Washer and inspect it for shipping damage. Make sure you have received all of the items
shown below. If your Washer was damaged during shipping, or you do not have all of the items, contact
1-800-SAMSUNG (1-800-726-7864).

To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit.

Packing materials can be dangerous to children; Keep all packing material (plastic bags, polystyrene,
etc.) well out of childrens’ reach.

- If a child places a plastic bag over his or her head, the child may sufficate.

Parts supplied

Wrench Bolt hole covers Water supply hoses

Hose guide Manual book

Tools needed

Pliers Flat screwdriver

WARNING

Cold water supply hose

Hot water supply hose

Drain Hose

Adjustable legs

Detergent drawer

Control panel

Door

Emergency

drain tube

Tub

Debris filter

Filter Cover

Plug

Work top

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setting up your washer _13

MEETING INSTALLATION REQUIREMENTS

Electrical supply

• 120 Volt 60 Hz 15 AMP fuse or circuit breaker

• Individual branch circuit serving only your Washer is recommended.

• Your Washer is equipped with a power cord.

Never use an extension cord.

Grounding

ELECTRICAL GROUNDING IS REQUIRED FOR THIS APPLIANCE.

This appliance must be grounded. In the event of malfunction or breakdown, grounding will
reduce the risk of electric shock by providing a path of least resistance for electric current.

This appliance is equipped with a power cord having a three-prong grounding plug for use in a
properly installed and grounded outlet.

The plug must be plugged into an appropriate outlet that is properly installed and grounded in
accordance with all local codes and ordinances.

Improper connection of the equipment-grounding conductor can result in a risk of electrical
shock. Check with a qualified electrician or serviceman if you are not sure whether the
appliance is properly grounded. Do not modify the plug provided with the appliance. If it
does not fit the outlet, have a proper outlet installed by a qualified electrician.

IMPORTANT SAFETY PRECAUTIONS

• To prevent unnecessary risk of fire, electrical shock, or personal injury, all wiring and

grounding must be done in accordance with the National Electrical Code ANSI/FNPA, No.
70 Latest Revision and local codes and ordinances. It is the personal responsibility of the
appliance owner to provide adequate electrical service for this appliance.

Never connect the ground wire to plastic plumbing lines, gas lines, or hot water pipes.

Water

To correctly fill your washer in the proper amount of time, water pressure of 20-116psi (137­800kPa) is required.

Water pressure less than 20 psi (137kPa) may cause water valve failure, may not allow the water
valve to shut off completely, or may extend the fill time beyond what your washer controls allow,
resulting in your washer turning off. A time limit is built into the controls to prevent flooding if a
hose becomes loose.

The water faucets must be within 4 ft. (122cm) of the back of your washer to match the inlet
hose provided with your washer.

Accessory inlet hoses are available in various lengths up to 10 ft. (305cm) for faucets that
are further away from the back of your washer.

To avoid the possibility of water damage:

• Have water faucets easily accessible.

• Turn off faucets when the washer is not in use.

• Periodically check that there is no leakage from the water inlet hose fittings.

Check all connections at the water valve and faucet for leaks.

Drain facility

If you use a standpipe, the recommended height of the standpipe is 18 in (46 cm). The drain hose
must be routed through the drain hose clip to the standpipe. The standpipe must be large enough to
accept the outside diameter of the drain hose. The drain hose is attached at the factory.

01 SETTING UP YOUR WASHER

CAUTION

CAUTION

WARNING

WARNING

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14_ setting up your washer

setting up your washer

Flooring

For best performance, your washer must be installed on a solidly constructed floor. Wood floors
may need to be reinforced to minimize vibration and/or unbalanced load situations. Carpeting
and soft tile surfaces are contributing factors in vibration and may cause your washer to move
slightly during the spin cycle.

Never install your washer on a platform or weakly supported structure.

Location considerations

Do not install your washer in areas where water may freeze, since your washer will always
maintain some water in its water valve, pump, and hose areas. This can cause damage to the
pump, hoses and other components.

Alcove or closet installation

MINIMUM CLEARANCES FOR CLOSET AND ALCOVE INSTALLATIONS:

Sides - 1 In.(2.5 cm)
Rear - 4 In. (10.2 cm)

Top - 17 In. (43.2 cm)
Closet Front - 2 In. (5.1 cm)

If the washer and a dryer are installed together, the closet front must have at least a 72 in²
(465cm²) unobstructed air opening. Your washer alone does not require a specific air opening.

A. Recessed area
B. Side view - closet or confined area

Undercounter installation(washer only)

CAUTION

1 in.

(2.5 cm)

1 in.

(2.5 cm)

27 in.

(68.6 cm)

39 in.

(99 cm)

1 in.

(2.5 cm)

1 in.

(2.5 cm)

1 in.

(2.5 cm)

27 in.

(68.6 cm)

27 in.

(68.6 cm)

A

2 in.

(5 cm)

4 in.

(10.2 cm)

31,1 in.
(80 cm)

17 in.

(43.2 cm)

B

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setting up your washer _15

With optional pedestal base or stacking kit

Required Dimensions for Installation With Pedestal

Required Dimensions for Installation With Stacking Kit

* Required spacing
** External exhaust elbow requires additional space.

01 SETTING UP YOUR WASHER

1 in.

(2.5 cm)

27 in.

(68.6 cm)

76 in.

(193 cm)

6 in. *

(15.2 cm)

Closet or Door

48 in.² *

(310 cm²)

24 in.² *

(155 cm²)

3 in.

(7.6 cm)

3 in.

(7.6 cm)

1 in.

(2.5 cm)

31.1 in.

(80 cm)

5.5 in.**
(14 cm)

2.5 in.

(6.3 cm)

27 in.

(68.6 cm)

38 in.

(96.5 cm)

53 in.

(134.6 cm)

4 in.

(10 cm)

31.1 in.
(80 cm)

50.8 in. (129 cm) to clear open door

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16_ setting up your washer

INSTALLING YOUR WASHER

STEP 1

Selecting a location

Before you install the washer, make sure the location:

• Has a hard, level surface without carpeting or flooring that may obstruct ventilation.

• Has no dust, oil, detergent etc.

• Is away from direct sunlight.

• Has adequate ventilation.

• Will not be freezing (below 32 ˚F or 0 ˚C).

• Is away from heat sources such as oil or gas.

• Has enough space so that the washer doesn’t stand on its power cord.

STEP 2

Removing the Shipping Bolts

Before using your Washer, you must remove the

three

shipping bolts from the back of the unit.

1. Loosen all the bolts with the supplied wrench.

2. Slide the bolt and spacer up and remove the bolt with

the spacer through the hole in the rear wall of your
washer. Repeat for each bolt.

3. Fill the holes with the supplied plastic covers.

4. Keep the shipping bolts and spacers for future use.

STEP 3

Installing your Washer

1. Place the drain hose in the drain facility (tub,

sink, or standpipe.) If you connect the drain
hose to a standpipe, be sure an airtight
connection is NOT made between the drain
hose and the standpipe. The standpipe
must be at least 18 inches or 46 cm high
and no higher than 96 inches.

You must always exercise caution to avoid
collapsing or damaging the drain hose.
For best results, the drain hose should
not be restricted in any way – by elbows,
couplings, or excessive lengths. For
situations where the drain hose cannot be
conveniently elevated to at least 18 in or
46 cm, the drain hose must be supported.

Do not insert the drain hose too far into
the stand pipe: 6 - 8 inches, and no more.

setting up your washer

96” Max

18” Min

96” Max
18” Min

Hose

retainer

Tie strap

Laundry tub Stand pipe

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setting up your washer _17

2. Before connecting the inlet hoses to the water faucets,

make sure a washer is inside each coupling on both ends.

3. Thread the inlet hoses onto the HOT and COLD faucet

connections on the washer.
Attach the other end of each fill hose to a water valve. Make
sure the hose with Hot printed on it is attached to the HOT
faucet. Tighten by hand until snug, then tighten two-thirds of
a turn with pliers.

For correct water use, connect both HOT and COLD water
valves. If either or both are not connected, an “nF” (no fill)
error can occur.

4. Turn on the HOT and COLD water supply and check all

connections at the water valve and the faucet for leaks.

5. Plug the power cord into a 3-prong, well grounded 120 volt

60 Hz approved electrical outlet protected by a 15-amp fuse
or comparable circuit breaker.
Your washer is grounded through the third prong of the power
cord when plugged into a three-prong grounded receptacle.

6. Slide your washer into position.

7. Level your washer by turning the leveling legs in or out as

necessary by hand or by using the wrench included with your
washer.
When your washer is level, tighten the locking nuts using the
wrench or (-) flathead screwdriver.

Your washer must be leveled on all four sides. Use a
carpenter’s level on all four corners of your washer to ensure
it’s level. It’s also a good idea to recheck the leveling after
the first dozen washes.

Avoid damage to the legs. Do not
move the washer unless the locking­nuts are fastened to the bottom of the
washer.

01 SETTING UP YOUR WASHER

Rubber
Washer

Coupling

Cold Hot

Cold printed Hot printed

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18_ washing a load of laundry

washing a load of laundry

LOADING YOUR WASHER

• You can fill the tub with dry, unfolded clothes, but DO NOT OVERLOAD the tub.

• Overloading may reduce washing efficiency, cause excess wear, and possibly cause creasing or

wrinkling of the load.

• Wash delicate items such as bras, hosiery, and other lingerie in the Delicates cycle with similar

lightweight items.

• When washing big bulky items or a few smaller items that don’t fill the tub completely – a rug, a pillow, stuffed

toys, or one or two sweaters, for example – add a few towels to improve tumbling and spin performance.

During the spin cycle, the washer may add water to redistribute any unbalance inside the drum.

• To ensure good cleaning results when washing heavily soiled loads, do not overload your Washer.

• To add a forgotten item:

1. Press the Power button.

2. Press the Start/Pause Button.

3. Wait for the Door Lock light to go out (5 seconds).

4. Add the item, close the door, and press the Start/Pause Button.

After a 10-second pause, the cycle resumes.

To ensure thorough cleaning, add items within five minutes of starting the wash cycle.

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washing a load of laundry _19

GETTING STARTED

1. Load your Washer.

2. Close the door.

3. Press the Power button.

4. Add detergent and additives to the dispenser (see pages 23~24).

5. Select the appropriate cycle and options for the load (see pages 19-20).

6. Press the Start/Pause Button.

7. The Wash Indicator light illuminates.

8. The estimated cycle time appears in the display.

The time may fluctuate to indicate the time remaining in the cycle better.

The actual time required for a cycle may differ from the estimated time in the display depending on the
water pressure, water temperature, detergent, and laundry.

9. Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a

quick drain.

• When the cycle is complete, the Door Lock light goes out and “End” appears in the display.

• DO NOT attempt to open the door until the Door Lock light is off. To add a forgotten item, see

“Loading your Washer” section. (page 18)

• When you restart your Washer after a pause, expect a delay of up to 15 seconds before the cycle

continues.

• Pressing Power cancels the cycle and stops your washer.

• The Wash, Rinse, and Spin indicator lights illuminate during those portions of the cycle.

Do not place anything on top of your washer while it is running.

02 WASHING A LOAD OF LAUNDRY

WARNING

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20_ washing a load of laundry

OVERVIEW OF THE CONTROL PANEL

Cycle Selector

Select the appropriate cycle for the type of load.
This will determine the tumble pattern and spin speed for the cycle.
Normal - For most fabrics including cottons, linens, and normally soiled

garments.

Heavy Duty - For sturdy, colorfast fabrics, and heavily soiled garments.
Perm Press - For wash-and-wear, synthetic fabrics, and lightly to normally

soiled garments.

To minimize wrinkling of laundry, select the Perm Press cycle.

Sanitize - For heavily soiled, colorfast garments. This cycle heats the water to
150°F to eliminate bacteria.

If you select Pause during the heating portion of the Sanitize Cycle, your
Washer door will remain locked for your safety.

Pure Cycle

TM

- Use for drum cleaning. It cleanses the drum of dirt and
bacteria. Regular use (after every 40 washes) is recommended. No detergent
or bleach needed.

Delicates/Hand Wash - For sheer fabrics, bras, lingerie silk, and other
handwash-only fabrics. For best results, use liquid detergent.

washing a load of laundry

1

6

5

2 4

73

10

8

9

1

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washing a load of laundry _21

Wool - For machine-washable wool. Loads should be under 8 pounds. For
best resultes we recommend a load of 4.4 pounds or less.

• The Wool cycle washes laundry by moving the wash drum horizontally

to maintain the characteristics of the wool fibers and to prevent damage
to the cloth. It then stops for a while to allow the laundry to soak in the
water. This pause in the operation of the Wool cycle is normal.

• We recommend you use a neutral detergent to prevent damage to the

cloth and to improve the washing results.

The wool wash cycle of this machine has been approved by

Woolmark for the washing of machine washable Woolmark
products provided that the products are washed according
to the instructions on the garment label and those issued
by the manufacturer of this washing machine. M0914:
Woolmark approval number.

Quick Wash - For lightly soiled garments needed quickly.
Rinse + Spin - Use for loads that need rinsing only or to add rinse-added

fabric softener to a load.

Digital graphic
display

Displays the remaining cycle time, all cycle information, and error messages.

Extra Rinse
button (WF231*)

Add an additional rinse at the end of the cycle to more thoroughly remove
laundry additives and perfumes.

Temperature
selection button

Press the Temp button repeatedly to cycle through the different water
temperature options.

Hot - Whites and heavily soiled, colorfast items.
Warm - Colorfast items. When you select warm rinse, only the final rinse will

be warm.
The other rinses will be cold to conserve energy.

Eco Warm - Moderately soiled, colorfast items; most wrinkle-free items.
Cold- Brightly colored, very lightly soiled items.

Spin selection
button

Press the Spin button repeatedly to cycle through the different spin speed options.

High - Use for underwear, t-shirts, jeans, and sturdy cottons.
Medium - Use for jeans, wrinkle-free or wash-and-wear items, and

synthetics.

Low - Use for delicate items needing a slow spin speed.
No Spin - Drains your Washer without spinning. Use for extremely delicate

items that cannot tolerate any spin.
Spin Only – Only the spin cycle is performed.

Soil Level
selection button

Press the Soil Level button to select the Soil Level/washing time.

Heavy - For heavily soiled loads.
Normal - For moderately soiled loads. This setting is best for most loads.
Light - For lightly soiled loads.

Delay Start
button

You can delay any cycle for up to 19 hours in one-hour i

ncrements. Displayed

hour indicates the time at which the wash will be started.

Start/Pause
selection button

Press to pause and restart programs.

Power button

Press once to turn your washer on. Press again to turn your washer off. If
the washer is left on for more than 10 minutes without any buttons being
touched, the power automatically turns off.

Steam button
(WF241*)

Press this button to use the steam wash function.
Steam wash is available with Normal, Heavy Duty, Perm Press, Sanitize cycles.
For heavily soiled, colorfast garments, Steam wash improves stain treatment
and use less water of each cycle (See page 35).

02 WASHING A LOAD OF LAUNDRY

4

7

8

9

6

5

3

2

10

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22_ washing a load of laundry

washing a load of laundry

Child Lock

Child Lock prevents children from playing with your washer.

Activating the Child Lock function

Press and hold both the Spin and Soil Level buttons simultaneously for approximately 3 seconds.

• When you activate the Child Lock function, the door locks and the “Child Lock [

]” lamp

illuminates.

• If you press the Start/Pause button after you have activated the Child Lock function, none of
the buttons will work except for the Power button.

• If you press a button when the buttons are locked, the “Child Lock [

]” lamp blinks.

Pausing the Child Lock function

When the door is locked or the buttons are locked by the Child Lock function, you can pause the
Child Lock operation for 1 minute by pressing and holding both the Spin and Soil Level buttons
simultaneously for approximately 3 seconds.

• If you pause the Child Lock mode temporarily, the door lock is released for 1 minute for user
convenience. During this period, the “Child Lock [

]” lamp blinks.

• If you open the door after the minute is over, an alarm sounds for up to 2 minutes.

• If you close the door within the 2 minutes, the door is locked and the Child Lock function is

reactivated. If you close the door after the 2 minutes, the door is not locked automatically
and no alarm sounds.

Deactivating the Child Lock function

Press and hold both the Spin and Soil Level buttons simultaneously for approximately 6
seconds.

• When you deactivate the Child Lock function, the door is unlocked and the “Child Lock [

]”

is turned off.

• The Child Lock function prevents children or the infirm from accidently operating the

washer and injuring themselves.

• If a child enters the washing machine, the child may become trapped and suffocate.

• Once you have activated the Child Lock function, it continues working even if the power

is turned off.

• Opening the door by force can result in injury or damage to the product.

To add laundry after you have activated the Child Lock function, you must first pause or
deactivate the Child Lock function.

If you want to open the door of the washing machine when the Child Lock function is
activated:

• Pause or deactivate the Child Lock function.

• Turn the washing machine off and then on again.

CAUTION

WARNING

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washing a load of laundry _23

Spin Only

If you press the Power button and then press and hold the Spin button for 2 seconds, the spin
time will be displayed on the display panel.

Then, press the Spin button repeatedly until the required spin level is selected, and then press
the Start/Pause button.

Before pressing the Spin Only button to use the Spin Only function, you can select a cycle
with the Cycle Selector. If you have selected a cycle, you can only select the spin level
corresponding to the selected cycle.

Garment+

You can add or take out laundry items even after the wash has started, as long as the
“Garment+ ” light is turned on. Pressing the Start/Pause button unlocks the door, unless the
water is too hot or if there is too much water in your washer. If you are able to unlock the door
and wish to continue the wash cycle, close the door, and then press the Start/Pause button.

USING STEAM WASH (WF241*)

The Steam Wash function injects steam directly into the laundry in the wash tub to increase the wash
temperature and enhance the soak effect, thus improving the wash performance.

1. Load the washer.

2. Press the Power button.

3. Turn the Cycle Selector and select a steam cycle.

4. Press the Steam button.

5. Add detergent into the dispenser tray for a wash, and add fabric softener up to the marked line.

6. Press the Start/Pause button.

: The washer automatically selects the optimal wash conditions by sensing the weight of the laundry

02 WASHING A LOAD OF LAUNDRY

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24_ washing a load of laundry

DETERGENT USE

Your Washer is designed to use high efficiency (HE) detergents.

• For best cleaning results, use high efficiency detergents such as Tide

HE, Wisk HE, Cheer HE or Gain HE*. High efficiency detergents contain
suds suppressors that reduce or eliminate suds. When fewer suds are
produced, the load tumbles more efficiently and cleaning is maximized.

Regular detergent is NOT recommended. Please use only HE
detergents.

Reducing the amount of detergent may reduce the quality of cleaning. It is important to pre–treat
stains, sort carefully by color and soil level, and avoid overloading.
* Brand names are trademarks of their respective manufacturers.

FEATURES

Automatic dispenser

Your Washer has separate compartments for dispensing
detergent and color-safe bleach, chlorine bleach, and
fabric softener. Add all laundry additives to their respective
compartments before starting your Washer.

The automatic dispenser MUST ALWAYS be in place before
starting your Washer.

• DO NOT open the automatic dispenser when your washer is
running.

• Never exceed the manufacturer’s recommendations when
adding detergent.

• This compartment holds liquid detergent for the main wash
cycle, which is added to the load at the beginning of the
cycle.

When using powdered detergent, remove the liquid
detergent compartment from the detergent drawer. The
washer will not dispense powdered detergent from the
liquid detergent compartment.

washing a load of laundry

WARNING

Liquid detergent
compartment

CAUTION

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washing a load of laundry _25

Detergent compartment

1. Pour the recommended amount of laundry detergent directly into the detergent compartment

before starting your Washer.

2. If you are using color-safe bleach, add it with the detergent to the detergent compartment.

When adding color-safe bleach with detergent, it is best if both laundry products are in the
same form – granular or liquid.

Bleach compartment

(Liquid chlorine bleach only)

1. Add chlorine bleach to the bleach compartment.

DO NOT exceed the MAX FILL line.

2. Avoid splashing or over–filling the compartment.

3. Your Washer automatically dispenses bleach into the tub

at the appropriate time.

4. The dispenser automatically dilutes liquid chlorine bleach

before it reaches the wash load.

• Never pour undiluted liquid chlorine bleach directly

onto the load or into the tub. It is a powerful
chemical and can cause fabric damage, such as
weakening of the fibers or color loss, if not used
properly.

• If you prefer to use color–safe, non–chlorine bleach,

add it to the appropriate detergent compartment.
DO NOT pour color–safe bleach into the Bleach
compartment.

Fabric softener compartment

1. Pour the recommended amount of liquid fabric softener into the softener compartment.

For smaller loads, use less than one capful.

2. The dispenser automatically releases liquid fabric softener at the proper time during the rinse

cycle.

• Use the softener compartment ONLY for liquid fabric softeners.

• If the Fabric Softener is highly concentrated, (thick) it could remain in the Fabric Softener

compartment after the wash cycle is completed. If the Fabric Softener being used is
highly concentrated, dilute it with water. Then, add the diluted mixture up to the MAX
FILL line in the Fabric Softener compartment.

• DO NOT use the Downy Ball* in the fabric softener compartment with this Washer. It will

not add fabric softener at the appropriate time.
Use the detergent Compartment.

• Do not use liquid fabric softener that is too sticky as it may not mix with the water

sufficiently.

* Brand names are trademarks of their respective manufacturers.

Fabric Softener

compartment

Bleach
compartment

02 WASHING A LOAD OF LAUNDRY

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26_ cleaning and maintaining your washer

cleaning and maintaining your
washer

Keeping your washer clean improves its performance, wards off unnecessary
repairs, and lengthens its life.

CLEANING THE EXTERIOR

Turn off the water faucets after finishing the day’s washing.
This will shut off the water supply to your Washer and prevent the unlikely possibility of damage from

escaping water. Leave the door open to allow the inside of your Washer to dry out.
Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur.
Clean the following as recommended:
Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray

cleaners directly on the panel.
Cabinet – Clean with soap and water.

CLEANING THE INTERIOR

Clean the interior of your Washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial
residue that may remain in your Washer as a result of washing clothes.

Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent
stains on your Washer or laundry.

Hard water deposits may be removed, if needed. Use a cleanser labeled “Washer safe”.

CLEANING THE DISPENSERS

The Automatic Dispenser may need to be cleaned periodically due to laundry additive buildup.

1. Pull the detergent liquid holder out of the detergent compartment.

2. Remove the Siphon Cap from the fabric softener and bleach

compartments.

3. Wash all of the parts under running water.

4. Clean the dispenser recess with a soft brush.

5. Reinsert the Siphon Cap, and push it firmly into place.

6. Push the dispenser back into place.

7. Run a Rinse + Spin cycle without any load in your Washer.

STORING YOUR WASHER

Washers can be damaged if water is not removed from hoses and internal components before storage. To
prepare your washer for storage, follow these steps:

1. Select the Quick Wash cycle and add bleach to the automatic dispenser. Run your washer through the

cycle without a load.

2. Turn the water faucets off and disconnect the inlet hoses.

3. Unplug your washer from the electrical outlet and leave your washer door open to let air circulate inside

the tumbler.

If you store your washer in below–freezing temperatures, allow time for any leftover water in your
washer to thaw out before use.

1

2

Siphon cap

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cleaning and maintaining your washer _27

CLEANING THE DEBRIS FILTER

We recommend cleaning the debris filter when water does not drain well or the “nd” error message is displayed.

1. Open the filter cover by pressing and pulling the handle

of the filter cover with your finger.

2. Holding the drain cap, pull the drain tube that

is hooked on the guide hook to the front. Do
not pull the drain tube with excessive force.

3. Place a bowl under the washing machine

to catch any remaining water. Then, hold
the drain tube with one hand, and turn the
emergency drain cap counter clockwise with
the other hand to separate it from the drain
tube.

4. Drain the remaining water completely.

5. Pull out the debris cap and debris filter assembly.

6. Wash any dirt or other material from the

debris filter. Make sure the drain pump
propeller behind the debris filter is not
blocked.

7. When you have finished cleaning the filter, insert the debris

cap and filter assembly back into the washer. Turn the
debris filter cap clockwise until the indicator on the debris
filter cap is in the 12 o’clock position, pointing to the
indicator on the washer.

8. Re-attach the emergency drain cap to the drain tube, and

then hook the tube to the hook guide.

9. Re-install the filter cover.

Debris filter cap

Filter cover

Step 2Step 1

Drain cap

Debris filter

cap

Debris filter

03 CLEANING AND MAINTAINING

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28_ cleaning and maintaining your washer

cleaning and maintaining your
washer

CLEANING THE DOOR SEAL/BELLOW

1. Open the washer door and remove any clothing or items from the washer.

2. Inspect the gray colored seal/bellow between the door

opening and the basket for stained areas. Pull back the
seal/bellow to inspect all areas under the seal/bellow and to
check for foreign objects.

3. If you find stained areas , wipe down these areas of the seal/bellow using the procedure
below:

a) Mix a dilute solution containing ¾ cup (177 mL) of liquid chlorine bleach and 1 gal. (3.8

L) of warm tap water.

b) Wipe the seal/bellow area with the dilute solution using a damp cloth.
c) Let stand 5 minutes.
d) Wipe down the area thoroughly with a dry cloth and let the washer interior air dry with

the door open.

IMPORTANT:

• Wear rubber gloves when cleaning for prolonged periods.

• Refer to the bleach manufacturer’s instructions for proper use.

PRESERVING THE TOP COVER AND THE FRONT FRAME

Do not place any heavy or sharp objects or a detergent box on the washer. Keep them on the purchased
pedestal or in a separate storage box.

Objects may scratch or damage the top cover or fall off the washer.

Since the entire washer has a high-gloss finish, the surface can be scratched or damaged. Avoid
scratching or damaging the surface when using the washer.

seal/bellow

CAUTION

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troubleshooting and information codes _29

troubleshooting and
information codes

CHECK THESE SOLUTIONS IF YOUR WASHER…

PROBLEM SOLUTION

will not start..

• Make sure the door is firmly closed.

• Make sure your Washer is plugged in.

• Make sure the water source faucets are open.

• Make sure to press the Start/Pause Button to start your Washer.

• Make sure the Child Lock is not activated. See page 21.

• Before your Washer starts to fill, it will make a series of clicking noises

as it checks the door lock and does a quick drain.

• Check the fuse or reset the circuit breaker

has no water or not enough
water..

• Turn both faucets on fully.

• Make sure the door is tightly closed.

• Straighten the water inlet hoses.

•

The hose filter screens may be plugged. Disconnect the hoses and clean
the screens.

• Open and close the door, then press the Start/Pause Button.

has detergent remains in
the automatic dispenser
after the wash cycle is
complete.

• Make sure your Washer is running with sufficient water pressure.

• Make sure the Detergent Selector dial is in the upper position when

using granular detergent.

vibrates or is too noisy.

• Make sure your Washer is set on a level surface. If the surface is not

level, adjust your Washer feet to level the appliance.

• Make sure that the shipping bolts are removed.

• Make sure your Washer is not touching any other object.

• Make sure the laundry load is balanced.

stops

• Plug the power cord into a live electrical outlet.

• Check the fuse or reset the circuit breaker.

• Close the door and press the Start/Pause Button to start your

Washer.
For your safety, your Washer will not tumble or spin unless the door is
closed.

• Before your Washer starts to fill, it will make a series of clicking noises

as it checks the door lock and does a quick drain.

• There may be a pause or soak period in the cycle. Wait and it may

start.

• Check the screens on the inlet hoses at the faucets for obstructions.

Clean the screens periodically.

04 TROUBLESHOOTING

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30_ troubleshooting and information codes

troubleshooting and
information codes

CHECK THESE SOLUTIONS IF YOUR WASHER…

PROBLEM SOLUTION

fills with the wrong
temperature water.

• Turn both faucets on fully.

• Make sure the temperature selection is correct.

• Make sure the hoses are connected to the correct faucets.

Flush the water lines.

• Check your water heater. It should be set to deliver a minimum 120° F (49° C) hot

water at the tap. Also check the water heater capacity and recovery rate.

• Disconnect the hoses and clean the screens. The hose filter screens may be plugged.

• As your Washer is filling, the water temperature may change as the automatic

temperature control feature checks incoming water temperature. This is normal.

• While your Washer is filling, you may notice just hot and/or just cold water going

through the dispenser when cold or warm wash temperatures are selected. This
is a normal function of the automatic temperature control feature as your Washer
determines the temperature of the water.

door locked or will not
open.

• Press the Start/Pause Button to stop your Washer.

• Your Washer door will remain locked during the heating portion of the Sanitize Cycle

• It may take a few moments for the door lock mechanism to disengage.

does not drain and/or spin.

• Check the fuse or reset the circuit breaker.

• Straighten the drain hoses. Eliminate kinked hoses. If there is a drain

restriction, call for service.

• Close the door and press the Start/Pause Button. For your safety,

your Washer will not tumble or spin unless the door is closed.

• Make sure the debris filter is not clogged.

load is too wet at the end of
the cycle.

• Use the High or Extra High spin speed.

• Use high efficiency detergent to reduce over–sudsing.

• The load is too small. Very small loads (one or two items) may

become unbalanced and not spin out completely.

leaks water.

• Make sure the door is firmly closed.

• Make sure all hose connections are tight.

• Make sure the end of the drain hose is correctly inserted and secured

to the drainage system.

• Avoid overloading.

• Use high efficiency detergent to prevent over–sudsing.

has excessive suds.

• Use high efficiency detergent to prevent over-sudsing.

• Reduce the detergent amount for soft water, small or lightly soiled loads.

• Make sure you are using HE detergent.

There appears to be an
insufficient amount of
water.

• The Front Loading Washer provides maximum performance using a

small amount of water.

• Since the water fill not completed at the beginning of the wash, the

amount of water may appear to be small.

• Because the amount of time that water is supplied differs depending on

the type of laundry, the amount of water may seem small.

• Since water is supplied from the bottom of the tub and the supplied

water is absorbed by the laundry, the amount of water may seem small.

WF241ANW-02832E_EN_v1.indd Sec10:30WF241ANW-02832E_EN_v1.indd Sec10:30 2011-08-10  4:20:532011-08-10  4:20:53