SAMSUNG VC-6714H, VC-6713 Service Manual Troubleshooting

Problem Check Remedy

Motor does not run

when turned on

Check that the plug is securely

inserted into outlet

Check that the carbon-brush is not

severely worn

Check that the hook in the carbon-brush in

separated

Check that the power switch is truned on

Check that the contact at the cord-reel area

is ok

Plug in firmly

Push it completely into the

brush holder or replace it

Replace if motor does not run

when turned on

Replace it if broken

Slide control does not

adjust

Check that the slide switch is not broken

Check that the triac is not shorted

Check that the base plate is not broken

Replace

Cord does not rewind

fully

Check that the cord is not twisted or

wound unevenly

Check that the spring is not weak or broken

Pull the cord ou 2~3m and push

down the rewinding button

Replace

Replace the power cord if it does

not fully rewind

Cord rewinds by itself

Check that the lever is not broken

Check that the rubber is not separated

Replace

Reassemble the rubber

Suction power is week

See if the floor nozzle or the hose

is clogged with a large object

Check that the cover is attached firmly

to the body

Check that the hose is firmly inserted

Remove the object

Attach the cover properly

Insert the hose firmly

The needle of the dust

indicator is in the red position.

Check that the floor nozzle or the hose

is not clogged with a large object

Check that the spring of the dust

indicator is ok

Check that the filter sponge is clean

Remove the object

Replace the spring

Clean the sponge

5. Troubleshooting

SAMSUNG ELECTRONICS., LTD

5-1

Problem Check Remedy

Motor does not run

when turned on

Check that the plug is securely

inserted into outlet

Check that the carbon-brush is not

severely worn

Check that the hook in the carbon-brush in

separated

Check that the power switch is truned on

Check that the contact at the cord-reel area

is ok

Plug in firmly

Push it completely into the

brush holder or replace it

Replace if motor does not run

when turned on

Replace it if broken

Slide control does not

adjust

Check that the slide switch is not broken

Check that the triac is not shorted

Check that the base plate is not broken

Replace

Cord does not rewind

fully

Check that the cord is not twisted or

wound unevenly

Check that the spring is not weak or broken

Pull the cord ou 2~3m and push

down the rewinding button

Replace

Replace the power cord if it does

not fully rewind

Cord rewinds by itself

Check that the lever is not broken

Check that the rubber is not separated

Replace

Reassemble the rubber

Suction power is week

See if the floor nozzle or the hose

is clogged with a large object

Check that the cover is attached firmly

to the body

Check that the hose is firmly inserted

Remove the object

Attach the cover properly

Insert the hose firmly

The needle of the dust

indicator is in the red position.

Check that the floor nozzle or the hose

is not clogged with a large object

Check that the spring of the dust

indicator is ok

Check that the filter sponge is clean

Remove the object

Replace the spring

Clean the sponge

5. Troubleshooting

SAMSUNG ELECTRONICS., LTD

5-1

Problem Check Remedy

Motor does not run

when turned on

Check that the plug is securely

inserted into outlet

Check that the carbon-brush is not

severely worn

Check that the hook in the carbon-brush in

separated

Check that the power switch is truned on

Check that the contact at the cord-reel area

is ok

Plug in firmly

Push it completely into the

brush holder or replace it

Replace if motor does not run

when turned on

Replace it if broken

Slide control does not

adjust

Check that the slide switch is not broken

Check that the triac is not shorted

Check that the base plate is not broken

Replace

Cord does not rewind

fully

Check that the cord is not twisted or

wound unevenly

Check that the spring is not weak or broken

Pull the cord ou 2~3m and push

down the rewinding button

Replace

Replace the power cord if it does

not fully rewind

Cord rewinds by itself

Check that the lever is not broken

Check that the rubber is not separated

Replace

Reassemble the rubber

Suction power is week

See if the floor nozzle or the hose

is clogged with a large object

Check that the cover is attached firmly

to the body

Check that the hose is firmly inserted

Remove the object

Attach the cover properly

Insert the hose firmly

The needle of the dust

indicator is in the red position.

Check that the floor nozzle or the hose

is not clogged with a large object

Check that the spring of the dust

indicator is ok

Check that the filter sponge is clean

Remove the object

Replace the spring

Clean the sponge

5. Troubleshooting

SAMSUNG ELECTRONICS., LTD

5-1

Problem Check Remedy

Motor does not run

when turned on

Check that the plug is securely

inserted into outlet

Check that the carbon-brush is not

severely worn

Check that the hook in the carbon-brush in

separated

Check that the power switch is truned on

Check that the contact at the cord-reel area

is ok

Plug in firmly

Push it completely into the

brush holder or replace it

Replace if motor does not run

when turned on

Replace it if broken

Slide control does not

adjust

Check that the slide switch is not broken

Check that the triac is not shorted

Check that the base plate is not broken

Replace

Cord does not rewind

fully

Check that the cord is not twisted or

wound unevenly

Check that the spring is not weak or broken

Pull the cord ou 2~3m and push

down the rewinding button

Replace

Replace the power cord if it does

not fully rewind

Cord rewinds by itself

Check that the lever is not broken

Check that the rubber is not separated

Replace

Reassemble the rubber

Suction power is week

See if the floor nozzle or the hose

is clogged with a large object

Check that the cover is attached firmly

to the body

Check that the hose is firmly inserted

Remove the object

Attach the cover properly

Insert the hose firmly

The needle of the dust

indicator is in the red position.

Check that the floor nozzle or the hose

is not clogged with a large object

Check that the spring of the dust

indicator is ok

Check that the filter sponge is clean

Remove the object

Replace the spring

Clean the sponge

5. Troubleshooting

SAMSUNG ELECTRONICS., LTD

5-1

Problem Check Remedy

Motor does not run

when turned on

Check that the plug is securely

inserted into outlet

Check that the carbon-brush is not

severely worn

Check that the hook in the carbon-brush in

separated

Check that the power switch is truned on

Check that the contact at the cord-reel area

is ok

Plug in firmly

Push it completely into the

brush holder or replace it

Replace if motor does not run

when turned on

Replace it if broken

Slide control does not

adjust

Check that the slide switch is not broken

Check that the triac is not shorted

Check that the base plate is not broken

Replace

Cord does not rewind

fully

Check that the cord is not twisted or

wound unevenly

Check that the spring is not weak or broken

Pull the cord ou 2~3m and push

down the rewinding button

Replace

Replace the power cord if it does

not fully rewind

Cord rewinds by itself

Check that the lever is not broken

Check that the rubber is not separated

Replace

Reassemble the rubber

Suction power is week

See if the floor nozzle or the hose

is clogged with a large object

Check that the cover is attached firmly

to the body

Check that the hose is firmly inserted

Remove the object

Attach the cover properly

Insert the hose firmly

The needle of the dust

indicator is in the red position.

Check that the floor nozzle or the hose

is not clogged with a large object

Check that the spring of the dust

indicator is ok

Check that the filter sponge is clean

Remove the object

Replace the spring

Clean the sponge

5. Troubleshooting

SAMSUNG ELECTRONICS., LTD

5-1

Problem Check Remedy

Motor does not run

when turned on

Check that the plug is securely

inserted into outlet

Check that the carbon-brush is not

severely worn

Check that the hook in the carbon-brush in

separated

Check that the power switch is truned on

Check that the contact at the cord-reel area

is ok

Plug in firmly

Push it completely into the

brush holder or replace it

Replace if motor does not run

when turned on

Replace it if broken

Slide control does not

adjust

Check that the slide switch is not broken

Check that the triac is not shorted

Check that the base plate is not broken

Replace

Cord does not rewind

fully

Check that the cord is not twisted or

wound unevenly

Check that the spring is not weak or broken

Pull the cord ou 2~3m and push

down the rewinding button

Replace

Replace the power cord if it does

not fully rewind

Cord rewinds by itself

Check that the lever is not broken

Check that the rubber is not separated

Replace

Reassemble the rubber

Suction power is week

See if the floor nozzle or the hose

is clogged with a large object

Check that the cover is attached firmly

to the body

Check that the hose is firmly inserted

Remove the object

Attach the cover properly

Insert the hose firmly

The needle of the dust

indicator is in the red position.

Check that the floor nozzle or the hose

is not clogged with a large object

Check that the spring of the dust

indicator is ok

Check that the filter sponge is clean

Remove the object

Replace the spring

Clean the sponge

5. Troubleshooting

SAMSUNG ELECTRONICS., LTD

5-1

Problem Check Remedy

Motor does not run

when turned on

Check that the plug is securely

inserted into outlet

Check that the carbon-brush is not

severely worn

Check that the hook in the carbon-brush in

separated

Check that the power switch is truned on

Check that the contact at the cord-reel area

is ok

Plug in firmly

Push it completely into the

brush holder or replace it

Replace if motor does not run

when turned on

Replace it if broken

Slide control does not

adjust

Check that the slide switch is not broken

Check that the triac is not shorted

Check that the base plate is not broken

Replace

Cord does not rewind

fully

Check that the cord is not twisted or

wound unevenly

Check that the spring is not weak or broken

Pull the cord ou 2~3m and push

down the rewinding button

Replace

Replace the power cord if it does

not fully rewind

Cord rewinds by itself

Check that the lever is not broken

Check that the rubber is not separated

Replace

Reassemble the rubber

Suction power is week

See if the floor nozzle or the hose

is clogged with a large object

Check that the cover is attached firmly

to the body

Check that the hose is firmly inserted

Remove the object

Attach the cover properly

Insert the hose firmly

The needle of the dust

indicator is in the red position.

Check that the floor nozzle or the hose

is not clogged with a large object

Check that the spring of the dust

indicator is ok

Check that the filter sponge is clean

Remove the object

Replace the spring

Clean the sponge

5. Troubleshooting

SAMSUNG ELECTRONICS., LTD

5-1

Problem Check Remedy

Motor does not run

when turned on

Check that the plug is securely

inserted into outlet

Check that the carbon-brush is not

severely worn

Check that the hook in the carbon-brush in

separated

Check that the power switch is truned on

Check that the contact at the cord-reel area

is ok

Plug in firmly

Push it completely into the

brush holder or replace it

Replace if motor does not run

when turned on

Replace it if broken

Slide control does not

adjust

Check that the slide switch is not broken

Check that the triac is not shorted

Check that the base plate is not broken

Replace

Cord does not rewind

fully

Check that the cord is not twisted or

wound unevenly

Check that the spring is not weak or broken

Pull the cord ou 2~3m and push

down the rewinding button

Replace

Replace the power cord if it does

not fully rewind

Cord rewinds by itself

Check that the lever is not broken

Check that the rubber is not separated

Replace

Reassemble the rubber

Suction power is week

See if the floor nozzle or the hose

is clogged with a large object

Check that the cover is attached firmly

to the body

Check that the hose is firmly inserted

Remove the object

Attach the cover properly

Insert the hose firmly

The needle of the dust

indicator is in the red position.

Check that the floor nozzle or the hose

is not clogged with a large object

Check that the spring of the dust

indicator is ok

Check that the filter sponge is clean

Remove the object

Replace the spring

Clean the sponge

5. Troubleshooting

SAMSUNG ELECTRONICS., LTD

5-1