1
Unpack
Taking the TV Out of the Box
• Warning:
Do not touch the TV’s
screen when you take
it out of the box. Hold it
by its edges only. If you
touch the screen, you
can cause the TV panel
to crack.
Included in this Box
Remote Control
Remote Control Batteries (2 AAA)
Also included
• User manual
• Regulatory guide
• Recommendation 1:
Two people should
remove the TV from the
box as shown above.
When removing the
TV, hold it by its edges
only. Do not touch the
screen.
Stand Parts and Cables
Stand Screws (x4)
Power Cord IR Extender Cable
Cable Holder (x2)
• Recommendation 2:
If only one person is
available to remove
the TV from the box,
remove it as shown in
the illustration above.
Hold the TV by its
edges. Do not touch
the screen.
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2
Assemble
1 Locate the Stand and Screws in the
box and set them aside.
3 Insert the Stand into the stand hole on the back of the TV.
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2 Place the TV on a soft surface,
screen side down. Use the
packing material to protect the
screen.
4 Insert 4 screws and secure the stand to the TV.
X 4 (M4 X L12)
5 Set the TV upright on its stand. Confirm that the TV is level and stable.
You are now ready to connect external devices to the TV.
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3
Connect
After you have connected all your external devices, plug the
TV’s power cord into the back of the TV. DO NOT plug it into a
wall outlet until you have reached Section 6, Initial Setup.
Connection panel on the back of the TV
Internet
Connect here with an Ethernet cable or
wirelessly later during the Initial Setup.
* Recommended Connections
TV signal
Connect your
coaxial cable to the
Antenna In port.
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Cable/Satellite/DVR
Connect your Cable box or
digital video recorder with an
HDMI cable.
4
Gear
Blu-ray/DVD/Home Theater
Connect your video player using an
HDMI cable.
Game console
Connect your game console
or DVR using an HDMI cable.
* Recommended Connections
Audio
Connect a receiver/home theater
using an optical audio cable.
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5
You can control your cable or satellite box with the Remote Control. To establish
control, you must first set up the IR extender cable. If you don’t have an cable or
satellite box, skip this section.
1 Connect the IR extender cable to the TV’s IR output connector.
✎
To help hold the IR extender in place, set the extender
cable under your satellite or cable box. Position the
transmitter in front of the box.
2 Position the transmitter end within 4 inches (10 cm) of the cable or satellite box’s
remote control sensor, pointing in the direction of the sensor.
Make sure there are no obstacles between the transmitter end of the IR
✎
extender cable and the cable or satellite box. Any obstacles will interfere
with the transmission of the remote control signals.
Cable/SAT box
(Cable or Satellite box)
TV’s IR Out
Connect the IR extender cable to the back of the TV.
Cable or satellite box
Position the transmitter end 4
inches in front of the cable or
satellite box.
4 inches
IR extender
3 Finalize control of your cable or satellite box when you run Initial Setup.
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6
When you turn on your TV for the first time, it immediately starts the Initial Setup.
During Initial Setup, connects to your home network, implements Smart Hub
agreements, links to the source of your live TV signal, and sets up control of your Cable
or Satellite box.
Initial Setup
Information You Need
Have the following information on hand
before you turn on your TV for the first
time:
• Your wireless network’s password.
(Make sure your network is on.)
• Your Postal or Zip code.
• The name and location of your cable
or satellite provider (if you use one).
Internet Access
The TV must be connected to the Internet
to use the Smart Features. If you have
a wireless network, confirm that your
network router is working before you
start the initial setup. If you have a wired
network, connect the TV to the network
with an Ethernet cable before you begin
(CAT 7 cable preferred).
Running Initial Setup
1 Plug your TV into a wall outlet.
2 Aim the Remote Control at the TV.
To learn more about operating your TV and its Smart Features, see your TV’s user‘s
manual or launch the TV’s built in e-Manual. Congratulations on the purchase of your
new Smart TV!
3 Press the TV button on the Remote
Control to turn on the TV, and then
follow the directions on the screen.
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Common issues
Can’t Connect to Network or
Apps (For Internet supported
models only)
•
Make sure the TV has a network
connection (MENU > Network >
Network Status).
• Contact your Internet service provider.
No Picture/Sound or Distorted
Picture/Sound from an External
Device
•
Make sure your connection to the
device is correct.
• Perform a TV Self Diagnosis to identify
the problem (MENU > Support > Self
Diagnosis > Sound or Picture Test).
• Change the picture size (MENU >
Picture > Picture Size > Picture
Size).
Poor Picture Quality
Select High Definition (HD) channels
•
or programs.
Your Settings are Lost after 5
Minutes
Change to Home Mode (MENU >
•
Support > Use Mode > Home Use).
“Weak or No Signal” Displayed in
TV Mode/Cannot Find Channel
Press the SOURCE button on your
•
remote.
• If the TV is not connected to a cable
or satellite box, run Auto Program
to search for channels (MENU >
Broadcasting > Auto Program).
Can’t See All Apps or Apps Not
Working
Reset Smart Hub (MENU > Smart
•
Hub > Smart Hub Reset).
The stand is wobbly or crooked
Make sure the indicator arrows on the
•
stand and stand holder are properly
aligned.
The TV won’t turn on
Make sure all cables are fully inserted
•
and that the remote has batteries
installed.
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More help
REQUIRE ASSISTANCE
WITH YOUR PRODUCT?
Purchase any Samsung TV and you’ll
enjoy the convenience of Samsung
Service. If you require any assistance with
your TV, first try any of Samsung’s helpful
support options listed here.
Troubleshooting
For more quick solutions to common
•
issues, see Troubleshooting and
Maintenance in the user’s manual.
Built-in user manual
A complete guide to your TV is
•
available by pressing the E-MANUAL
button. You can also select Support >
e-Manual in the TV’s menu.
Scan the QR code to view our
helpful How-to Videos
Scan this with your
smart phone to see
helpful videos.
Tech Support and Chat
www.samsung.com/support
•
Remote Support
Samsung Remote Support service
•
offers you one-on-one support with
a Samsung Technician who can
remotely diagnose your TV.
For Remote Support:
1 Call the Samsung Contact Center
at 1-800-SAMSUNG and ask for
remote support.
2 Open the menu on your TV and go to
the Support section.
3 Select Remote Management, and
then read and agree to the service
agreements. When the PIN screen
appears, provide the PIN number to
the agent.
4 The agent accesses your TV.
If you experience issues, please do not take the TV back to the store.
In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or
visit us at www.samsung.com or www.samsung.com/spsn for support and warranty
service.
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Samsung
Smart TV
Setup Guide
BN68-05943C-02
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