Disconnect the LED TV from the power source before disassembly.1.
Follow these directions carefully; never use metal instruments to pry apart the cabinet.2.
CAUTION
Carefully place the TV on the Curved
1
Cushion (or any material that will prevent
damage to the screen) so that the screen is
facing downwards.
Recommend Torque : 22.0 ~ 26.5lbf -
A strength of Torque can be changed depending on the situation.•
DescriptionPicture Description
3. Disassembly and Reassemble
Remove 4 Screws on the TV Stand Guide,
2
and then remove the Stand in the order
marked as 1~2.
Screws
BN61-09494D (M4,L14)
x 4EA
TORQUE : 22.0 ~ 26.5lbf
2
1
3-1
Page 6
3-2
3. Disassembly and Reassemble
DescriptionPicture Description
Remove the screws for the Rear Cover.
3
Then carefully remove it.
Screws
6001-002755 (M3,L6)
x 14 EA
- C/R+PANEL: 13EA
- C/R+MAIN: 1EA
TORQUE : 22.0 ~ 26.5lbf
Remove the Speakers and Speaker Cable.
4
AlsoRemovetheBT/Wimodule,Function
module and Cable of each module.
emove the Harness Cable (Main B'd
5
Power), (BLU Power) and the FFC Cable
(Main-Source B'd).
BT/Wimodule
Function module
(Main B'd Power)
Harness Cable
Speaker
Harness Cable
(BLU Power)
FFC Cable
(Main-Source B'd)
Page 7
3-3
3. Disassembly and Reassemble
DescriptionPicture Description
Remove 5 Screws on SMPS Board, and
6
then remove the board. (Power Cables
were already removed.)
Screws
6001-003016 5EA
TORQUE : 22.0 ~ 26.5lbf
Removing Main board.
7
Gently lift the top right corner of the •
board out to release the lock.
Use both hands to hold the board and •
slide to the left to release it.
CAUTION
When installing the Main board, verify
the board is properly positioned in all 4
mounting slots.
Lift out of locks (top right corners) to release
2
Slide it out toward the left side to remove the board
1
Page 8
3-4
3. Disassembly and Reassemble
DescriptionPicture Description
* Panel
- Rear Side
Always remember to disconnect the Power Cord before assembling or disassembling the LED TV.1.
Always take precautions and follow the steps properly. Remember to take a picture before 2.
disassembling if possible.
CAUTION
Recommeded screwdriver torque : 22.0 ~ 26.5lbf3.
The torque may need to be adjusted accordingly. -
NOTE
Reassembly procedures are in the reverse order of disassembly procedures.
Page 9
3-5
3. Disassembly and Reassemble
3-1-2. 49KU6179
Disconnect the LED TV from the power source before disassembly.1.
Follow these directions carefully; never use metal instruments to pry apart the cabinet.2.
CAUTION
Carefully place the TV on the Curved
1
Cushion (or any material that will prevent
damage to the screen) so that the screen is
facing downwards.
Recommend Torque : 22.0 ~ 26.5lbf -
DescriptionPicture Description
A strength of Torque can be changed depending on the situation.•
Remove 4 Screws on the TV Stand Guide,
2
and then remove the Stand in the order
marked as 1~2.
Screws
BN61-09494D (M4,L14)
x 4EA
TORQUE : 22.0 ~ 26.5lbf
Remove the 3 screws on the bottom center
3
of the Rear Cover.
Screws
6001-002755 (M3,L6)
x 3EA
TORQUE : 22.0 ~ 26.5lbf
2
1
Page 10
3-6
3. Disassembly and Reassemble
DescriptionPicture Description
Insert the Samsung Service Jig at the
4
indicated positions (Holes) to release
bottom corners of the rear cover.
After pushing on coloured points of the
5
rear cover (in weight less than 10kg) and
inserting a Samsung service jig at holes
of Rear cover's bottom corners, lift up the
rear cover from bottom corners using the
service jig to release the hooks along both
sides of the rear cover.
Then, holding both sides of the rear cover
by hand and releasing the rest hooks on
the upper side of the rear cover, remove it.
All hooks' locations are indicated by Yellow
Circles in the picture.
(Side:8 points / Top:6 points
Example
BN81-12884A (SVC-JIG)
CAUTION
When you remove the rear cover, hooks
on the upper side of the Chassis Front
can be released. you should check it
before reassembling.
JigJig
Page 11
3-7
3. Disassembly and Reassemble
DescriptionPicture Description
Remove the Speakers and Speaker Cable.
6
AlsoRemovetheBT/Wimodule,Function
module and Cable of each module.
emove the Harness Cable (Main B'd
7
Power), (BLU Power) and the FFC Cable
(Main-Source B'd).
BT/Wimodule
Function module
Harness Cable
(Main B'd Power)
Speaker
Harness Cable
(BLU Power)
FFC Cable
(Main-Source B'd)
Page 12
3-8
3. Disassembly and Reassemble
DescriptionPicture Description
Remove 5 Screws on SMPS Board, and
8
then remove the board. (Power Cables
were already removed.)
Screws
6001-003016 5EA
TORQUE : 22.0 ~ 26.5lbf
Removing Main board.
9
Gently lift the top right corner of the •
board out to release the lock.
Use both hands to hold the board and •
slide to the left to release it.
CAUTION
When installing the Main board, verify
the board is properly positioned in all 4
mounting slots
Lift out of locks (top right corners) to release
2
Slide it out toward the left side to remove the board
1
Page 13
3-9
3. Disassembly and Reassemble
DescriptionPicture Description
* Panel
- Rear Side
Page 14
3-10
3. Disassembly and Reassemble
3-1-3. 55KU6179
Disconnect the LED TV from the power source before disassembly.1.
Follow these directions carefully; never use metal instruments to pry apart the cabinet.2.
CAUTION
Carefully place the TV on the Curved
1
Cushion (or any material that will prevent
damage to the screen) so that the screen is
facing downwards.
Recommend Torque : 22.0 ~ 26.5lbf -
A strength of Torque can be changed depending on the situation.•
DescriptionPicture Description
Remove 4 Screws on the TV Stand Guide,
2
and then remove the Stand in the order
marked as 1~2.
Screws
BN61-09494D (M4,L14)
x 4EA
TORQUE : 22.0 ~ 26.5lbf
Remove the screws for the Rear Cover.
3
Then carefully remove it.
Screws
6001-002755 (M3,L6)
x 17EA
C/R+PANEL: 16EA
C/R+MAIN: 1EA
TORQUE : 22.0 ~ 26.5lbf
CAUTION
2
1
When opening the cabinet, hooks at
the upper side of Front Chassis can be
released easily! If it is released after
removing the rear cover, you should
hook it to the bottom chassis before
closing.
Page 15
3-11
3. Disassembly and Reassemble
DescriptionPicture Description
Remove the Filament tape shown on the
4
image.
CAUTION
WhenassemblingtheTV,thelament
tape must be applied on the same
location. Please remember where the
tapewasrstapplied.
Remove the Speakers and Speaker Cable.
5
AlsoRemovetheBT/Wimodule,Function
module and Cable of each module.
Filament tape
BT/Wimodule
Function module
Speaker
Page 16
3-12
3. Disassembly and Reassemble
DescriptionPicture Description
emove the Harness Cable (Main B'd
6
Power), (BLU Power) and the FFC Cable
(Main-Source B'd).
Remove 5 Screws on SMPS Board, and
7
then remove the board. (Power Cables
were already removed.)
Screws
Harness Cable
(Main B'd Power)
FFC Cable
(Main-Source B'd)
Harness Cable
(BLU Power)
6001-003016 5EA
TORQUE : 22.0 ~ 26.5lbf
Page 17
3-13
3. Disassembly and Reassemble
Removing Main board.
8
Gently lift the top right corner of the •
board out to release the lock.
Use both hands to hold the board and •
slide to the left to release it.
CAUTION
When installing the Main board, verify
the board is properly positioned in all 4
mounting slots
DescriptionPicture Description
Lift out of locks (top right corners) to release
2
Slide it out toward the left side to remove the board
1
* Panel
- Rear Side
Always remember to disconnect the Power Cord before assembling or disassembling the LED TV.1.
Always take precautions and follow the steps properly. Remember to take a picture before 2.
disassembling if possible.
CAUTION
NOTE
Reassembly procedures are in the reverse order of disassembly procedures.
Recommeded screwdriver torque : 22.0 ~ 26.5lbf3.
The torque may need to be adjusted accordingly. -
Page 18
3-14
3. Disassembly and Reassemble
3-1-4. 65KU6179
Disconnect the LED TV from the power source before disassembly.1.
Follow these directions carefully; never use metal instruments to pry apart the cabinet.2.
CAUTION
Carefully place the TV on the Curved
1
Cushion (or any material that will prevent
damage to the screen) so that the screen is
facing downwards.
Recommend Torque : 22.0 ~ 26.5lbf -
A strength of Torque can be changed depending on the situation.•
DescriptionPicture Description
Remove 4 Screws on the TV Stand Guide,
2
and then remove the Stand in the order
marked as 1~2.
Screws
BN61-09494D (M4,L14)
x 4EA
TORQUE : 22.0 ~ 26.5lbf
Remove the screws for the Rear Cover.
3
Then carefully remove it.
Screws
6001-002755 (M3,L6)
x 21EA
C/R+PANEL: 20EA
C/R+MAIN: 1EA
TORQUE : 22.0 ~ 26.5lbf
2
1
6003-000003 (M4,L10)
x 1EA
C/R+SMPS: 1EA
TORQUE : 22.0 ~ 26.5lbf
Page 19
3-15
3. Disassembly and Reassemble
DescriptionPicture Description
Remove the Filament tape shown on the
4
image.
CAUTION
WhenassemblingtheTV,thelament
tape must be applied on the same
location. Please remember where the
tapewasrstapplied.
Remove 4 Screws on the Bracket (Stand
5
Link), and then remove it.
Filament tapeFilament tape
Remove the Speakers and Speaker Cable.
6
AlsoRemovetheBT/Wimodule,Function
module and Cable of each module.
BT/Wimodule
Function module
Speaker
Page 20
3-16
3. Disassembly and Reassemble
DescriptionPicture Description
emove the Harness Cable (Main B'd
7
Power), (BLU Power) and the FFC Cable
(Main-Source B'd).
Remove 5 Screws on SMPS Board, and
8
then remove the board. (Power Cables
were already removed.)
Screws
6001-003016 5EA
TORQUE : 22.0 ~ 26.5lbf
Harness Cable
(Main B'd Power)
FFC Cable
(Main-Source B'd)
Harness Cable
(BLU Power)
Page 21
3-17
3. Disassembly and Reassemble
Removing Main board.
9
Gently lift the top right corner of the •
board out to release the lock.
Use both hands to hold the board and •
slide to the left to release it.
CAUTION
When installing the Main board, verify
the board is properly positioned in all 4
mounting slots
DescriptionPicture Description
Lift out of locks (top right corners) to release
2
Slide it out toward the left side to remove the board
1
* Panel
- Rear Side
Always remember to disconnect the Power Cord before assembling or disassembling the LED TV.1.
Always take precautions and follow the steps properly. Remember to take a picture before 2.
disassembling if possible.
CAUTION
NOTE
Reassembly procedures are in the reverse order of disassembly procedures.
Recommeded screwdriver torque : 22.0 ~ 26.5lbf3.
The torque may need to be adjusted accordingly. -
Page 22
ANNEX. Exploded View & Part List
ANNEX. Exploded View & Part List [UE40KU6100WXXH FA01]
Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as
electrical shock.
1-1-1. Warnings
For continued safety, do not attempt to modify the circuit board.
WARNING
1-1-2. Servicing the LED TV
When servicing the LED TV, Disconnect the AC line cord from the AC outlet.1.
It is essential that service technicians have an accurate voltage meter available at all times. Check the calibration of this 2.
meter periodically.
1-1-3. Fire and Shock Hazard
Before returning the monitor to the user, perform the following safety checks:
Inspect each lead dress to make certain that the leads are not pinched or that hardware is not lodged between the 1.
chassis and other metal parts in the monitor.
Inspect all protective devices such as nonmetallic control knobs, insulating materials, cabinet backs, adjustment and 2.
compartment covers or shields, isolation resistorcapacitor networks, mechanical insulators, etc.
Leakage Current Hot Check:3.
Disconnect the AC power and DC power jack before servicing.
(READING SHOULD)
DEVICE
UNDER
TEST
ALSO TEST WITH
PLUG REVERSED
(USING AC ADAPTER
PLUG AS REQUIRED)
NOT BE ABOVE 0.5mA
2-WIRE CORD
TEST ALL
EXPOSED METAL
SURFACES
LEAKAGE
CURRENT
TESTER
EARTH
GROUND
Do not use an isolation transformer during this test.
Use a leakage current tester or a metering system that complies with American National Standards
WARNING
Institute (ANSI C101.1, Leakage Current for Appliances), and Underwriters Laboratories (UL
Publication UL1410, 59.7).
With the unit completely reassembled, plug the AC line cord directly into a 120V AC outlet. With the unit’s AC switch rst 4.
in the ON position and then OFF, measure the current between a known earth ground (metal water pipe, conduit, etc.)
and all exposed metal parts, including: metal cabinets, screwheads and control shafts.
The current measured should not exceed 0.5 milliamp.
Reverse the power-plug prongs in the AC outlet and repeat the test.
1-1
Page 63
1-2
1. Precautions
1-1-4. Product Safety Notices
Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual
inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage,
wattage, etc. Parts that have special safety characteristics are identied by on schematics and parts lists. A substitute
replacement that does not have the same safety characteristics as the recommended replacement part might create
shock, re and/or other hazards. Product safety is under review continuously and new instructions are issued whenever
appropriate.
Page 64
1-3
1. Precautions
1-2. Servicing Precautions
An electrolytic capacitor installed with the wrong polarity might explode.
WARNING
Before servicing units covered by this service manual, read and follow the Safety Precautions section of
CAUTION
NOTE
1-2-1. General Servicing Precautions
Always unplug the unit’s AC power cord from the AC power source and disconnect the DC Power Jack before 1.
attempting to: (a) remove or reinstall any component or assembly, (b) disconnect PCB plugs or connectors, (c) connect
a test component in parallel with an electrolytic capacitor.
Some components are raised above the printed circuit board for safety. An insulation tube or tape is sometimes used. 2.
The internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements
to their original position.
After servicing, always check that the screws, components and wiring have been correctly reinstalled. Make sure that 3.
the area around the serviced part has not been damaged.
Check the insulation between the blades of the AC plug and accessible conductive parts (examples: metal panels, input 4.
terminals and earphone jacks).
Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch ON. Connect 5.
an insulation resistance meter (500 V) to theblades of the AC plug. The insulation resistance between each blade of the
AC plug and accessible conductive parts (see above) should be greater than 1 megohm.
Always connect a test instrument’s ground lead to the instrument chassis ground before connecting the positive lead; 6.
always remove the instrument’s ground lead last.
this manual.
If unforeseen circumstances create conict between the following servicing precautions and any of the
safety precautions, always follow the safety precautions.
Page 65
1-4
1. Precautions
1-3. Static Electricity Precautions
Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly
called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some eld-effect
transistors. The following techniques will reduce the incidence of component damage caused by static electricity.
Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your 1.
body by touching a known earth ground. Alternatively, wear a discharging wrist-strap device. To avoid a shock hazard,
be sure to remove the wrist strap before applying power to the monitor.
After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent 2.
accumulation of an electrostatic charge.
Do not use freon-propelled chemicals. These can generate electrical charges sufcient to damage ESDs.3.
Use only a grounded-tip soldering iron to solder or desolder ESDs.4.
Use only an anti-static solder removal device. Some solder removal devices not classied as “anti-static” can generate 5.
electrical charges sufcient to damage ESDs.
Do not remove a replacement ESD from its protective package until you are ready to install it. Most replacement ESDs 6.
are packaged with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive
materials.
Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material 7.
to the chassis or circuit assembly into which the device will be installed.
Be sure no power is applied to the chassis or circuit and observe all other safety precautions.
CAUTION
Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or 8.
lifting your foot from a carpeted oor can generate enough static electricity to damage an ESD.
Page 66
1-5
1. Precautions
1-4. Installation Precautions
For safety reasons, more than a people are required for carrying the product.1.
Keep the power cord away from any heat emitting devices, as a melted covering may cause re or electric shock.2.
Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature 3.
may cause re.
Bend the external antenna cable when connecting it to the product. This is a measure to protect it from being exposed 4.
to moisture. Otherwise, it may cause a re or electric shock.
Make sure to turn the power off and unplug the power cord from the outlet before repositioning the product. Also check 5.
the antenna cable or the external connectors if they are fully unplugged. Damage to the cord may cause re or electric
shock.
Keep the antenna far away from any high-voltage cables and install it rmly. Contact with the highvoltage cable or the 6.
antenna falling over may cause re or electric shock.
When installing the product, leave enough space (0.4m) between the product and the wall for ventilation purposes. 7.
A rise in temperature within the product may cause re.
If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an 8.
explosion (for example, with some lithium batteries), the following applies:
Risk of explosion if battery is replaced by an incorrect type dispose of used batteries according to •
the instructions.
Do not dispose of batteries in a re.•
Do not short circuit, disassemble or overheat the batteries.•
CAUTION
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent •
type.
Do not be exposed to excessive heat such as sunshine, re or the like.•
Page 67
2. Product Specications
2-1. Product information
ModelUE**KU6100W
2. Product specications
W
Front View
Detail View
Front ColorFront Color : Black / Stand Type : V-Shape (Silver SMT)
40"
49"
Dimension (WxHxD)
55"
H
* W : Width H : High D : Depth
Body918.5 x 536.4 x 104.2 mm
With stand918.5 x 599.5 x 288.0 mm
Body1104.1 x 639.9 x 119.1 mm
With stand1104.1 x 701.0 x 310.2 mm
Body1241.7 x 718.6 x 111.9 mm
With stand1241.7 x 779.3 x 310.5 mm
D
Weight
65"
Body1460.3 x 845.8 x 131.1 mm
With stand1460.3 x 907.2 x 369.1 mm
Without Stand8.1 kg
40"
With Stand9 kg
Without Stand12.3 kg
49"
With Stand13.5 kg
Without Stand16.2 kg
55"
With Stand17.2 kg
Without Stand25.5 kg
65"
With Stand28.1 kg
2-1
Page 68
2-2
2. Product specications
2-2. Detail Specication
ItemUE40KU6100WXXH
General Information
Display
Video
ProductLED
Series6
CountryHUNGARY
Platform(TV)SoC | Jazz-L
Screen Size40"
Screen Size (cm)101 cm
Resolution3,840 × 2,160
Quantum Dot DisplayN/A
Ultra BlackN/A
Screen Curvature3000R
10 bit SupportN/A
Picture EngineUHD Up-Scaling
Motion RateN/A
PQI (Picture Quality Index)1400
HDR (High Dynamic Range)HDR
Dynamic Contrast RatioMega Contrast
Micro DimmingUHD Dimming
Audio
Precision Black (Local Dimming)N/A
Quantum Dot ColorN/A
Active Crystal ColorN/A
Wide Color Enhancer (Plus)N/A
PurColorYes
Auto Depth EnhancerYes
Contrast EnhancerN/A
Auto Motion PlusYes
Film ModeYes
Peak IlluminatorN/A
Dolby Digital PlusYes
DTS CodecYes
Sound Output (RMS)20W
Speaker Type2CH(Down Firing w/Bass Reex)
WooferN/A
Wallmount Sound ModeYes
Multiroom LinkYes
TV SoundConnectN/A
BT Headset SupportN/A
Page 69
2-3
2. Product specications
ItemUE40KU6100WXXH
Smart TV
Smart Interaction
Convergence
IoT Service
Tuner/Broadcasting
Samsung SMART TVYes
AppsYes
GamesN/A
Cloud GameYes(NL,BE,LU,PL,HU)
BillingYes(NL,BE,LU,PL,HU,GR,RO,BG)
Automated Content Recognition (ACR)N/A
Web BrowserYes
Voice RecognitionN/A
TV to Mobile - MirroringYes
Mobile to TV - Mirroring, DLNAYes
Samsung SMART ViewYes
Bluetooth Low EnergyN/A
RVUN/A
WiFi DirectYes
TV as Hub SupportN/A
TV as Things SupportN/A
IoT Client ApplicationN/A
Digital BroadcastingDVB-TC(T2 Ready)
Connectivity
Analog TunerYes
2 TunerN/A
CI (Common Interface)CI+(1.3)
Data Broadcasting
HDMI3
USB2
Component In (Y/Pb/Pr)1
Composite In (AV)1(Common Use for Component Y)
Ethernet (LAN)Yes
HeadphoneN/A
Audio Out (Mini Jack)N/A
Digital Audio Out (Optical)1
RF In (Terrestrial / Cable input / Satellite input)1/1(Common Use for Terrestrial)/0
Ex-Link ( RS-232C )N/A
CI Slot1
ScartN/A
HDMI A / Return Ch. SupportYes
HDMI Quick SwitchYes
Wireless LAN Adapter SupportN/A
Wireless LAN Built-inYes
Anynet+ (HDMI-CEC)Yes
Page 70
2-4
2. Product specications
ItemUE40KU6100WXXH
Design
Additional Feature
DesignJU6700
Bezel TypeVNB
Slim TypeSlim
Front ColorBlack
Light Effect (Deco)N/A
Stand TypeV-Shape (Silver SMT)
Swivel (Left/Right)N/A
Instant OnYes
ProcessorQuad-Core
Accessibility
Digital Clean ViewYes
One Connect (Jack)N/A
Auto Channel SearchYes
Auto Power OffYes
BD Wise PlusN/A
Caption (Subtitle)Yes
Channel List USB-CloneYes
Voice guide(EU 17 countries)/ Enlarge/
High contrast
Eco Feature
Connect Share™ (HDD)Yes
ConnectShare™ (USB 2.0)Yes
Embeded POPYes
EPGYes
Extended PVRYes
Game ModeYes
OSD Language27 European Languages
Picture-In-PictureYes
BT HID Built-inN/A
USB HID SupportYes
Time ShiftYes
MBR SupportN/A
Ultra Clean ViewYes
Eco SensorYes
Energy Efciency ClassA
Page 71
2-5
2. Product specications
ItemUE49KU6100WXXH
General Information
Display
Video
ProductLED
Series6
CountryHUNGARY
Platform(TV)SoC | Jazz-L
Screen Size49"
Screen Size (cm)123 cm
Resolution3,840 × 2,160
Quantum Dot DisplayN/A
Ultra BlackN/A
Screen Curvature3000R
10 bit SupportN/A
Picture EngineUHD Up-Scaling
Motion RateN/A
PQI (Picture Quality Index)1400
HDR (High Dynamic Range)HDR
Dynamic Contrast RatioMega Contrast
Micro DimmingUHD Dimming
Audio
Precision Black (Local Dimming)N/A
Quantum Dot ColorN/A
Active Crystal ColorN/A
Wide Color Enhancer (Plus)N/A
PurColorYes
Auto Depth EnhancerYes
Contrast EnhancerN/A
Auto Motion PlusYes
Film ModeYes
Peak IlluminatorN/A
Dolby Digital PlusYes
DTS CodecYes
Sound Output (RMS)20W
Speaker Type2CH(Down Firing w/Bass Reex)
WooferN/A
Wallmount Sound ModeYes
Multiroom LinkYes
TV SoundConnectN/A
BT Headset SupportN/A
Page 72
2-6
2. Product specications
ItemUE49KU6100WXXH
Smart TV
Smart Interaction
Convergence
IoT Service
Tuner/Broadcasting
Samsung SMART TVYes
AppsYes
GamesN/A
Cloud GameYes(NL,BE,LU,PL,HU)
BillingYes(NL,BE,LU,PL,HU,GR,RO,BG)
Automated Content Recognition (ACR)N/A
Web BrowserYes
Voice RecognitionN/A
TV to Mobile - MirroringYes
Mobile to TV - Mirroring, DLNAYes
Samsung SMART ViewYes
Bluetooth Low EnergyN/A
RVUN/A
WiFi DirectYes
TV as Hub SupportN/A
TV as Things SupportN/A
IoT Client ApplicationN/A
Digital BroadcastingDVB-TC(T2 Ready)
Connectivity
Analog TunerYes
2 TunerN/A
CI (Common Interface)CI+(1.3)
Data Broadcasting
HDMI3
USB2
Component In (Y/Pb/Pr)1
Composite In (AV)1(Common Use for Component Y)
Ethernet (LAN)Yes
HeadphoneN/A
Audio Out (Mini Jack)N/A
Digital Audio Out (Optical)1
RF In (Terrestrial / Cable input / Satellite input)1/1(Common Use for Terrestrial)/0
Ex-Link ( RS-232C )N/A
CI Slot1
ScartN/A
HDMI A / Return Ch. SupportYes
HDMI Quick SwitchYes
Wireless LAN Adapter SupportN/A
Wireless LAN Built-inYes
Anynet+ (HDMI-CEC)Yes
Page 73
2-7
2. Product specications
ItemUE49KU6100WXXH
Design
Additional Feature
DesignJU6700
Bezel TypeVNB
Slim TypeSlim
Front ColorBlack
Light Effect (Deco)N/A
Stand TypeV-Shape (Silver SMT)
Swivel (Left/Right)N/A
Instant OnYes
ProcessorQuad-Core
Accessibility
Digital Clean ViewYes
One Connect (Jack)N/A
Auto Channel SearchYes
Auto Power OffYes
BD Wise PlusN/A
Caption (Subtitle)Yes
Channel List USB-CloneYes
Voice guide(EU 17 countries)/ Enlarge/
High contrast
Eco Feature
Connect Share™ (HDD)Yes
ConnectShare™ (USB 2.0)Yes
Embeded POPYes
EPGYes
Extended PVRYes
Game ModeYes
OSD Language27 European Languages
Picture-In-PictureYes
BT HID Built-inN/A
USB HID SupportYes
Time ShiftYes
MBR SupportN/A
Ultra Clean ViewYes
Eco SensorYes
Energy Efciency ClassA
Page 74
2-8
2. Product specications
ItemUE55KU6100WXXH
General Information
Display
Video
ProductLED
Series6
CountryHUNGARY
Platform(TV)SoC | Jazz-L
Screen Size55"
Screen Size (cm)138 cm
Resolution3,840 × 2,160
Quantum Dot DisplayN/A
Ultra BlackN/A
Screen Curvature4200R
10 bit SupportN/A
Picture EngineUHD Up-Scaling
Motion RateN/A
PQI (Picture Quality Index)1400
HDR (High Dynamic Range)HDR
Dynamic Contrast RatioMega Contrast
Micro DimmingUHD Dimming
Audio
Precision Black (Local Dimming)N/A
Quantum Dot ColorN/A
Active Crystal ColorN/A
Wide Color Enhancer (Plus)N/A
PurColorYes
Auto Depth EnhancerYes
Contrast EnhancerN/A
Auto Motion PlusYes
Film ModeYes
Peak IlluminatorN/A
Dolby Digital PlusYes
DTS CodecYes
Sound Output (RMS)20W
Speaker Type2CH(Down Firing w/Bass Reex)
WooferN/A
Wallmount Sound ModeYes
Multiroom LinkYes
TV SoundConnectN/A
BT Headset SupportN/A
Page 75
2-9
2. Product specications
ItemUE55KU6100WXXH
Smart TV
Smart Interaction
Convergence
IoT Service
Tuner/Broadcasting
Samsung SMART TVYes
AppsYes
GamesN/A
Cloud GameYes(NL,BE,LU,PL,HU)
BillingYes(NL,BE,LU,PL,HU,GR,RO,BG)
Automated Content Recognition (ACR)N/A
Web BrowserYes
Voice RecognitionN/A
TV to Mobile - MirroringYes
Mobile to TV - Mirroring, DLNAYes
Samsung SMART ViewYes
Bluetooth Low EnergyN/A
RVUN/A
WiFi DirectYes
TV as Hub SupportN/A
TV as Things SupportN/A
IoT Client ApplicationN/A
Digital BroadcastingDVB-TC(T2 Ready)
Connectivity
Analog TunerYes
2 TunerN/A
CI (Common Interface)CI+(1.3)
Data Broadcasting
HDMI3
USB2
Component In (Y/Pb/Pr)1
Composite In (AV)1(Common Use for Component Y)
Ethernet (LAN)Yes
HeadphoneN/A
Audio Out (Mini Jack)N/A
Digital Audio Out (Optical)1
RF In (Terrestrial / Cable input / Satellite input)1/1(Common Use for Terrestrial)/0
Ex-Link ( RS-232C )N/A
CI Slot1
ScartN/A
HDMI A / Return Ch. SupportYes
HDMI Quick SwitchYes
Wireless LAN Adapter SupportN/A
Wireless LAN Built-inYes
Anynet+ (HDMI-CEC)Yes
Page 76
2-10
2. Product specications
ItemUE55KU6100WXXH
Design
Additional Feature
DesignJU6700
Bezel TypeVNB
Slim TypeSlim
Front ColorBlack
Light Effect (Deco)N/A
Stand TypeV-Shape (Silver SMT)
Swivel (Left/Right)N/A
Instant OnYes
ProcessorQuad-Core
Accessibility
Digital Clean ViewYes
One Connect (Jack)N/A
Auto Channel SearchYes
Auto Power OffYes
BD Wise PlusN/A
Caption (Subtitle)Yes
Channel List USB-CloneYes
Voice guide(EU 17 countries)/ Enlarge/
High contrast
Eco Feature
Connect Share™ (HDD)Yes
ConnectShare™ (USB 2.0)Yes
Embeded POPYes
EPGYes
Extended PVRYes
Game ModeYes
OSD Language27 European Languages
Picture-In-PictureYes
BT HID Built-inN/A
USB HID SupportYes
Time ShiftYes
MBR SupportN/A
Ultra Clean ViewYes
Eco SensorYes
Energy Efciency ClassA
Page 77
2-11
2. Product specications
ItemUE65KU6100WXXH
General Information
Display
Video
ProductLED
Series6
CountryHUNGARY
Platform(TV)SoC | Jazz-L
Screen Size65"
Screen Size (cm)163 cm
Resolution3,840 × 2,160
Quantum Dot DisplayN/A
Ultra BlackN/A
Screen Curvature4200R
10 bit SupportN/A
Picture EngineUHD Up-Scaling
Motion RateN/A
PQI (Picture Quality Index)1400
HDR (High Dynamic Range)HDR
Dynamic Contrast RatioMega Contrast
Micro DimmingUHD Dimming
Audio
Precision Black (Local Dimming)N/A
Quantum Dot ColorN/A
Active Crystal ColorN/A
Wide Color Enhancer (Plus)N/A
PurColorYes
Auto Depth EnhancerYes
Contrast EnhancerN/A
Auto Motion PlusYes
Film ModeYes
Peak IlluminatorN/A
Dolby Digital PlusYes
DTS CodecYes
Sound Output (RMS)20W
Speaker Type2CH(Down Firing w/Bass Reex)
WooferN/A
Wallmount Sound ModeYes
Multiroom LinkYes
TV SoundConnectN/A
BT Headset SupportN/A
Page 78
2-12
2. Product specications
ItemUE65KU6100WXXH
Smart TV
Smart Interaction
Convergence
IoT Service
Tuner/Broadcasting
Samsung SMART TVYes
AppsYes
GamesN/A
Cloud GameYes(NL,BE,LU,PL,HU)
BillingYes(NL,BE,LU,PL,HU,GR,RO,BG)
Automated Content Recognition (ACR)N/A
Web BrowserYes
Voice RecognitionN/A
TV to Mobile - MirroringYes
Mobile to TV - Mirroring, DLNAYes
Samsung SMART ViewYes
Bluetooth Low EnergyN/A
RVUN/A
WiFi DirectYes
TV as Hub SupportN/A
TV as Things SupportN/A
IoT Client ApplicationN/A
Digital BroadcastingDVB-TC(T2 Ready)
Connectivity
Analog TunerYes
2 TunerN/A
CI (Common Interface)CI+(1.3)
Data Broadcasting
HDMI3
USB2
Component In (Y/Pb/Pr)1
Composite In (AV)1(Common Use for Component Y)
Ethernet (LAN)Yes
HeadphoneN/A
Audio Out (Mini Jack)N/A
Digital Audio Out (Optical)1
RF In (Terrestrial / Cable input / Satellite input)1/1(Common Use for Terrestrial)/0
Ex-Link ( RS-232C )N/A
CI Slot1
ScartN/A
HDMI A / Return Ch. SupportYes
HDMI Quick SwitchYes
Wireless LAN Adapter SupportN/A
Wireless LAN Built-inYes
Anynet+ (HDMI-CEC)Yes
Page 79
2-13
2. Product specications
ItemUE65KU6100WXXH
Design
Additional Feature
DesignJU6700
Bezel TypeVNB
Slim TypeSlim
Front ColorBlack
Light Effect (Deco)N/A
Stand TypeV-Shape (Silver SMT)
Swivel (Left/Right)N/A
Instant OnYes
ProcessorQuad-Core
Accessibility
Digital Clean ViewYes
One Connect (Jack)N/A
Auto Channel SearchYes
Auto Power OffYes
BD Wise PlusN/A
Caption (Subtitle)Yes
Channel List USB-CloneYes
Voice guide(EU 17 countries)/ Enlarge/
High contrast
Eco Feature
Connect Share™ (HDD)Yes
ConnectShare™ (USB 2.0)Yes
Embeded POPYes
EPGYes
Extended PVRYes
Game ModeYes
OSD Language27 European Languages
Picture-In-PictureYes
BT HID Built-inN/A
USB HID SupportYes
Time ShiftYes
MBR SupportN/A
Ultra Clean ViewYes
Eco SensorYes
Energy Efciency ClassA
Page 80
2-14
2. Product specications
2-3. NEW Key Features
2-3-1. 16" New UI
Smart Hub
APPS Service
Page 81
2-15
2. Product specications
2-4. Remote Control
The Remote Control
- This remote control has Braille points on the Power, Channel, Volume and Enter buttons and can be used by visually
impaired persons.
y
: Adjusts the volume.
MUTE: Turns the sound on/off.
z
: Changes the current channel.
CH LIST: Launches the Channel List.
SPORTS: Turns the Sports Mode on or off.
(Smart Hub): Launches Home Screen.
GUIDE: Displays the Electronic Programme Guide (EPG).
Number: Gives direct access to channels.
TTX/MIX: Alternately selects Teletext ON, Double, Mix or OFF.
PRE-CH: Returns to the previous channel.
Use these buttons according to the directions on the TV screen.
EXTRA: Displays related information about the current programme.
INFO: Displays information about the current programme or content.
(Enter): Selects or runs a focused item.
u d l r
: Moves the cursor, selects the on-screen menu items, and changes the
values seen on the TV's menu.
RETURN: Returns to the previous menu or channel.
EXIT: Exits the menu.
(Power): Turns the TV on and off.
SOURCE: Displays and selects available video sources.
SETTINGS: Sets the Quick Settings the menu on the Settings of the home screen.
AD/SUBT.: Displays the Accessibility Shortcuts.
REC: Records whatever you are currently watching.
'
: Stops playing content.
Use these buttons with specific features. Use these buttons according to the
directions on the TV screen.
- The button names above may be differ from the actual names.
English
Page 82
2-16
2. Product specications
2-4-1. 123 Key
2-4-2. EXTRA Key
Page 83
2-17
2. Product specications
2-5. HDMI Color
2-5-1. HDMI UHD Color
When you set the HDMI connection to On, the TV turns off and then on automatically.•
The HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while the •
HDMI connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals. For
more information, refer to "Supported Resolutions for UHD Input Signals."
For the SUHD models, each HDMI connection can be individually optimized for HDMI UHD Color. For the UHD •
models, make sure to connect to the HDMI IN 1 port of the TV.
When you connect the TV to an external device that supports only the UHD 24 or 30 Hz frequency or any FHD •
frequency, the HDMI UHD Color function may not be available. In this case, set HDMI UHD Color to Off.
2-5-2. HDMI Black Level
This function is only available when the input signal, connected to the TV via an HDMI connector, is set to RGB444.•
Batteries (AAA x 2)• 4301-000121Regulatory Guide• BN68-04972E
Power Cord• 3903-001118Warranty Card• BN68-03548J
ImageProductCode. No
Component In• BN39-02190A
AV IN Adapter• BN39-02189A
Wall mount Adapter x 4ea• BN61-11938A
CI Card Adapter• 3709-001791
2-20
Page 87
4. Troubleshooting
4-1. How to Check Fault Symptom
4-1-1. Power
TV POWER STANDBY
TV in Standby1.
Standby LED Indicator √
If Not Lit:2.
AC 120Vac Line √
If missing:3.
120Vac Source and Power Cord √
If OK:4.
Resistance on SMPS √Fuse after rst removing AC power cord.
If fusses are open replace SMPS.5.
If fuses are OK:6.
√Standby: A13V (Always On) to Main Board. Should all be approx. 9 VDC
If any missing remove the SMPS connector to Main Board .7.
Standby A13V again for 9VDC. √
If OK replace -Main Board.
If still missing replace -SMPS.
4. Troubleshooting
4-1
Page 88
4-2
4. Troubleshooting
FUNCTION/IR Control
TV in Standby 1.
LED Status √
If 2. LED is OFF
LED 1.7Vdc (pin 8)and VCC for 3.3Vdc √
If missing suspect Function Assy/Cable/Main board.•
If 3. LED is ON
Switch Operation activates on screen display. √
<On Screen Selections with Function Control>
If missing:
Check the STBY voltage from SMPS to Main Board. If STBY is OK suspect 1. Main Board.
Check Jog Shuttle 5 SW Operation (2. Key 1 & Key 2) for command changes. If incorrect suspect a stuck Jog switch
which also holds data to Main preventing operation.
Check 3. SDA, SCL for effective 3.3Vdc (after power on)
Check 4. IR with Standard Remote command changes. (3.3V to 2.5V effective DC)
<Function/IR>
<Jog Function Switch>
CN1101 (FUNCTION/IR)
1IR 3.3Vdc to 2.5Vdc (Effective DC)2GND
3A3.3V_PW4
AMP_SDA_I2C 3.3 Vdc (effective
5
KEY_INPUT2 1.8Vdc to command
7
9N/C10N/C
11N/C12N/C
PCMDSignalDC Voltage
1CenterKey 11.8V to 0 Vdc
2Vol+Key 21.8V to 1.0 Vdc
2Vol-Key 21.8V to 1.5 Vdc
2CH+Key 21.8V to 0 Vdc
2CH-Key 21.8V to 0.6 Vdc
3GND
DC)
Voltage
AMP_SCL_I2C 3.3Vdc (effective
DC)
KEY_INPUT1 1.8dc to 0V with
6
8LED_STB_OUT 1.7Vdc STBY
PWR On command
Page 89
SMPS POWER
4-3
4. Troubleshooting
Power TV On.1.
PS_ON √. 2Vdc (when off) changes to 3.3Vdc (on)
May already be On if IoT USB is loaded or TV Smart Things Hub mode is active. -
if voltage error or no change.2.
Jog Function Control Test. √
If OK replace Main Board.3.
All √A13Vsupplies to full voltage level 12.7VDC.
If any wrong voltage, remove the SMPS connector to Main Board.4.
A13V again for 12.7VDC. √
If OK replace Main Board.5.
If still wrong voltage replace SMPS.6.
OD √ (Over Voltage Detect) : 3.3Vdc (Operating Normal)
If 0V or changing, an SMPS or Panel error exists. Perform Backlight Test.7.
BLU_PWM √0V- Off to approx 1 – 3.3 V pending Backlight dim level
Disconnect Lead Cable from Main Board to Power Supply. (CN202) -
TV Screen for active backlight LEDs. √
If NO BACKLIGHTS2.
Plus (+) & Minus (-) pin voltages on the Panel Connector. √
If no pin voltages replace SMPS. -
If voltages exist but no backlight: -
The highest pin voltage (BL Drive Supply ) √
Remove Panel connector and measure again to compare. -
If the voltage was high and stays the same high reading a string of Panel LEDs are open. Replace the Panel. -
If the v -oltage was low and remains low the SMPS is defective.
If the voltage was low and goes high a string of panel LEDs are shorted replace the -Panel.
For BACKLIGHT DIMMING PROBLEMS:
Go to • Menu →Picture →Backlight and vary level (0 – 20)
If no backlight changes observed:•
Panel Connector pin voltages and BLU_PWM voltages (CNM803) while changing backlight level. √
If Panel voltages don’t change, and BLU_PWM changes, replace • SMPS.
If BLU_PWM doesn’t change replace • Main/T-Con Board.
Page 91
4-1-2. Video
4-5
4. Troubleshooting
MAIN / T-CON Board
Main Board Section1.
1 Start Up Logo2 Customer Picture Test 13 Mute - 147 - Mute
Video Operation : Generated on Main Section.
If OK:1.
Source & Input Cables. √
Other inputs. √
One Connect Cable/Box. √
If Noisy:2.
T-CON Section Test Patterns. √
PRE FRC of T-CON Section2.
Customer Picture Test 2
Video Operation : Generated at Pre FRC, of T-CON Section.
If OK:1.
Main Section. √
If Noisy:2.
Post FRC Pattern. √
POST FRC of T-CON Section3.
Customer Picture Test 3
Video Operation : Generated at Post FRC of T-CON Section.
If OK:1.
Main / T-CON Board (defective). √
If Noisy:2.
Mute - 369 - Mute.√
Page 92
4-6
4. Troubleshooting
T-CON Section4.
Mute - 369 - Mute
NOTE
May not be available for Larger models over 70 inches.
Video Operation : Generated at T-CON Section.
If OK:1.
Main / T-CON Board (defective). √
If Noisy:2.
Main / T-CON Board. √
Page 93
4-7
4. Troubleshooting
PANEL
If Noisy:1.
Panel (defective). √
Page 94
4-8
4. Troubleshooting
4-1-3. Audio
AUDIO
Source
No TV Sound•
Menu → Audio → Speaker Settings set to √TV Speaker
Noisy / Distorted TV Audio•
Customer Menu → Support → √Sound Test
If • Sound Test FAILS : (Missing / Noisy Audio)
Speakers (compare resistance/quality) √
Compare audio level out to speakers with multi meter.•
Replace defective Speakers or Main Board or Cable. √
IF • Sound Test OK :
Audio Source & External Cables. √
With external Audio Generator (device or App). √
Other Inputs. √
One Connect Mini. √
Optical Digital Out Errors•
Red light from Optical Digital Out. √
If missing replace One Connect Mini•
No HDMI Audio •
Source / HDMI Cable & One Connect Mini Connectors. √
Swap with other HDMI Inputs/Sources.•
Perform • EDID Write in Factory Mode (Can restore missing HDMI Audio).
Bulletins and Latest rmware on TV. √
If not restored replace One Connect Mini/Main.•
Check Audio Format PCM/Dolby based on external Receiver.•
ARC Issues•
HDMI Cable is input to the ARC Designated HDMI port. √
ARC (HDMI Control) is enabled on the external Receiver. √
Bluetooth Audio "• Sound Share" Connection Issues
Sound Bar is in TV Mode. √
To Connect, Press & Hold Play Button until Sound Bar pairing mode begins. •
Page 95
4-1-4. Network
4-9
4. Troubleshooting
<TV><Router><Internet>
TV to Router "Failure"
Check Network Status (TV Router Internet)
Wired & Wireless MAC Address• in Customer Support Menu.
No Wired MAC Address √: Replace Main Board.
No Wireless MAC Address √: Module cabling & voltages from Main Board.
If operating voltages are OK but signal missing. √
Replace WiFi Module (WiFi/Bluetooth Module).•
Proper • security passcode
Check Wi-Fi signal strength at TV (use WiFi Analyzer or similar App). √
Try another source (Hot spot or Test Router).•
Check related Bulletins. √
Check √Factory Mode → SVC → Info → WiFi Error Count (replace module for high error counts).
Router to Network "Failure"
Check Network Status (TV Router Internet)
Instruct the customer the TV has proper connection to the router and is likely OK.•
Check other devices using network are OK. If they test OK this does not mean the TV should be working. √
Try another source (Hotspot) to test/show TV Network operation. •
Page 96
4-10
4. Troubleshooting
4-1-5. Smart Hub
Go to Menu > Support > Self Diagnosis > Smart Hub Connection Test
<TV><Samsung Server><Router><Internet>
Network / Gateway 1. If it Fails:•
TV to Router Connection Test in " √Network Trouble shooting"
DNS Test2. If it Fails:•
DNS setting in " √Network Settings"
If DNS is set manually:•
Settings are correct (may be set to 8.8.8.8 to prevent Netix issues) √
If it still fails:•
DNS Test with setting to Auto Mode √
If it fails both Manual & Auto problem is ISP or Router.•
ISP Blocking3. If it Fails:•
Samsung Server Test4. If it Fails:•
Samsung Apps5. If it Fails:•
Internet Service Provider is Active. √
With DNS setting at 8888. √
With Hot Spot. √
Network Status. √
If OK:•
Reset Smart Hub. √
Terms of Agreement are accepted. √
Reset Smart Hub. √
Samsung Apps load correctly. √Perform " √Apps Reset" in Factory Mode.
Go to Smart Hub and complete Terms of Agreement and set up information. √
Samsung Apps load correctly. √
Before selecting an App, allow Apps to load or failure wilre-occur. √
Page 97
For Netix Operation/Connection Issues:
4-11
4. Troubleshooting
Check Certicate & Netix ESN Status in Factory Mode.•
If Certicate and ESN exists, " -CO", "NfO", change the DNS to 8.8.8.8
If Certicate is missing, " -C/" replace the TV’s Main Board.
If ESN number is missing: -NF/ do not replace the Main Board.
Reset TV Clock and check for correct Time & Date. Netix relies on correct settings.•
Reset Smart Hub. / Reset Apps In Factory Mode.•
For Streaming Issues:
Go to TV Web Browser / Go to speedof.me / testmy.net•
Check Speed √for at least 5 Mbps(HD streaming) / 25 Mbps (4K Streaming).
Check Latency √for less than 50ms.
Page 98
4-12
4. Troubleshooting
4-1-6. WiFi Module
Pins123456
Standby03Vdc0
Power
ON
0.02V
0
eff.dc
Wi Sig.
(DP)
0.5Vp-p
0.02V
eff.dc
Wi Sig.
(DM)
0.5Vp-p
5Vdc
VCC
5Vdc
VCC
3.3VdcN.C
3.3Vdc
Pins # Pin NameDescriptionType
1
2
3
4
5
6
GNDGroundG
USB_DPUSB InterfaceI/O
USB_DNUSB InterfaceI/O
B+_5V
Wake upSleep/OFF to ONI/O
NC--
+5V DC power supply for
SWL-R55
V
1 2 3 4 5 6
Go to Menu >Support >Contact Samsung
Contact Samsung
<
- Wired MAC Address : xx:xx:xx:xx:xx:xx
- Wireless MAC Address : xx:xx:xx:xx:xx:xx
- Bluetooth Address : xx:xx:xx:xx:xx:xx
Wired MAC Address (Missing or Error : Replace • Main Board.
Wireless MAC Address•
Bluetooth Address•
If • Bluetooth Address or Wireless MAC Address are missing or errors exist.
BT & Wi-Fi Connector Voltages• .
If Voltages are OK but no BT or Wi-Fi Signals voltage(s), replace defective Module. -
Page 99
WI-FI VDDO OFF/ON reset timing
4-13
4. Troubleshooting
WI-FI VDD33 ON reset timing
Page 100
4-14
4. Troubleshooting
4-2. Factory Mode Adjustments
4-2-1. Entering Factory Mode
To enter ‘Service Mode’ Press the remote-control keys in this sequence :
Factory Remote
Power TV ON.1.
Select TV Source.2.
Info3. → Factory.
Use 4. MENU for return.
Samsung IR Remote (Limited Operation)
TV Power Standby.1.
Press as follows. 2.
Remote Button :• Power OFF INFOMENUMUTEPower ON
Option• (must set Option Bytes when replacing Main Board.)
Option → • Factory Reset (returns TV to out of box condition. Does not reset Apps.)
SVC → • Test Patterns
SVC → Info → • ER Count(Important to check for errors.)
Resets to 0 with Factory Reset. -
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