Samsung SUR40 User Manual
Samsung SUR40 for Microsoft® Surface
User Manual
The color and the appearance may differ depending on the product, and the specications are subject to
change without prior notice to improve the performance.
®
BN46-00030A-05
Chapter. 1
Before Using the Product
Copyright
The contents of this manual are subject to change without notice to improve quality.
© 2011 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
The SAMSUNG and SyncMaster logos are registered trademarks of Samsung Electronics.
®
Microsoft
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Surface® and Windows are registered trademarks of Microsoft Corporation.
Ownership of all other trademarks is attributed to their due owner.
• An administration fee may be charged if either.
◦ (a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
◦ (b) you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).
• The amount of such administration charge will be advised to you before any work or
home visit is carried out.
2
Table of
Chapter. 1
BEFORE USING THE
Chapter. 3
CONNECTING AND USING A
Contents
PRODUCT
2 Copyright
5 Safety Precautions
5 Symbols
5 Electricity and Safety
6 Installation and Safety
7 Operation and Safety
9 Cleaning
Chapter. 2
PREPARATION
10 Checking the Contents
10 Removing the Packaging
11 Checking the Components
11 Parts
11 Side View
12 Rear View
12 Tidy-up the Wires
13 Samsung SUR40 for Microsoft®
Surface® Venue Readiness Guide
13 Introduction
13 Technical specications
14 Unit placement
19 Location optimization
20 Preparing for delivery
21 Checklist: Before your unit arrives
22 Installing the Wall Mount
22 Preparing before installing Wall-Mount
22 Installing the Wall Mount Kit
22 Wall Mount Kit Specications (VESA)
SOURCE DEVICE
23 Checklist before Connecting to
Source Devices
23 Pre-connection Checkpoints
24 Before using the product
25 Connecting to an External Display
26 Connecting to a Source Device
Chapter. 4
USING THE PRODUCT
28 About the Product
28 Windows and Surface Mode
29 Conguring the system
29 Creating a Windows user account
30 Selecting the system language
31 Using Bing™ for Microsoft® Surface
33 Re-installing Windows 7
34 Using the On Screen Display (OSD) Menu
®
Chapter. 5
USING THE CALIBRATION
TOOL
35 To run calibration
3
Chapter. 6
TROUBLESHOOTING GUIDE
36 Requirements Before Contacting
Samsung Customer Service Center
36 Check the following.
Chapter. 7
SPECIFICATIONS
38 General
39 Power Consumption
39 Screen Water Ingress Conditions
40 Dimensions
Chapter. 8
APPENDIX
41 Contact SAMSUNG WORLDWIDE
44 Correct Disposal
45 Responsibility for the Pay Service
(Cost to Customers)
46 Optimum Picture Quality and
Afterimage Burn-in Prevention
46 Optimum Picture Quality
46 Prevention of Afterimage Burn-in
4
Safety Precautions
!
!
Caution
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
Symbols
Electricity and Safety
The following images are for reference only. Real-life situations may differ from what is
shown in the images.
Warning
Do not use a damaged power cable or plug, or a loose power socket.
- An electric shock or re may result.
Warning
Caution
A serious or fatal injury may result if instructions are not followed.
Personal injury or damage to properties may result if instructions are not
followed.
Activities marked by this symbol are prohibited.
Instructions marked by this symbol must be followed.
Do not use multiple products with a single power socket.
- Overheated power sockets may cause a re.
Do not touch the power cable with wet hands. Otherwise, an electric shock
may result.
Insert the power cable all the way in so it is not loose.
- An unsecure connection may cause a re.
Ensure you connect the power cable to a grounded power socket.(type 1
insulated devices only)
- An electric shock or injury may result.
Do not bend or pull the power cable with force. Be careful not to leave the
power cord under a heavy object.
- Damage to the cord may result in a re or electric shock.
5
Do not place the power cable or product near heat sources.
!
!
!
!
!
!
!
- A re or electric shock may result.
Installation and Safety
The following images are for reference only. Real-life situations may differ from what is
shown in the images.
Caution
Clean any dust around the pins of the power cable or the power outlet
using a dry cloth.
- A re may result.
Do not disconnect the power cable while the product is being used.
- The product may become damaged by an electric shock.
Only use the power cable provided with your product by Samsung. Do not
use the power cord with other products.
- A re or electric shock may result.
Keep the power socket where the power cable is connected unobstructed.
- The power cable must be disconnected to cut off power to the product
when an issue occurs.
Hold the plug when disconnecting the power cable from the power socket.
- A re or electric shock may result.
Warning
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP
OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
- A re may result.
Have a technician install the wall-mount hanger.
- Installation by an unqualied person can result in an injury.
- Ensure you use the wall mounts kit of specied VESA size.
Do not install the product in poorly ventilated spaces such as a bookcase or
closet.
- An increased internal temperature may cause a re.
Install the product at least 10 cm (4 inches) away from the wall to allow
ventilation.
- An increased internal temperature may cause a re.
Keep the plastic packaging out of the reach of children.
- Children may suffocate.
Do not install the product on an unstable or vibrating surface (insecure
shelf, sloped surface, etc.)
- The product may fall and become damaged and/or cause an injury.
- Using the product in an area with excess vibration may damage the
product or cause a re.
6
!
Do not install the product in a vehicle or a place exposed to dust, moisture
!
!
SAMSUNG
!
!
!
(water drips, etc.), oil, or smoke.
- A re or electric shock may result.
Do not expose the product to direct sunlight, heat, or a hot object such as
a stove.
- The product lifespan may be reduced or a re may result.
Installing the product in an unusual place (a place exposed to a lot of ne
particles, chemical substances or extreme temperatures where the product
should operate continuously for an extended period of time) may seriously
affect its performance.
- Be sure to consult Samsung Customer Service Center if you want to
install the product at such a place.
Caution
Edible oil, such as soybean oil, can damage or deform the product.
Do not install the product in a kitchen or near a kitchen counter.
Do not drop the product while moving.
- Product failure or personal injury may result.
Do not set down the product on its front.
- The screen may become damaged.
Set down the product gently
- Product failure or personal injury may result.
Operation and Safety
The following images are for reference only. Real-life situations may differ from what is
shown in the images.
Warning
There is a high voltage inside the product. Never disassemble, repair or
modify the product yourself.
- A re or electric shock may result.
- Contact Samsung Customer Service Center for repairs.
Before moving the product, turn off the power switch and disconnect the
power cable and all other connected cables.
- Damage to the cord may result in a re or electric shock.
If the product generates abnormal sounds, a burning smell or smoke,
disconnect the power cable immediately and contact Samsung Customer
Service Center.
- An electric shock or re may result.
Do not let children hang from the product or climb on top of it.
- Children may become injured or seriously harmed.
7
If the product is dropped or the outer case is damaged, turn off the power
!
!
!
GAS
!
100
switch and disconnect the power cable. Then contact Samsung Customer
Service Center.
- Continued use can result in a re or electric shock.
Do not use or keep combustible spray or an inammable substance near
the product.
- An explosion or re may result.
Do not leave heavy objects or items that children like (toys, sweets, etc.)
on top of the product.
- The product or heavy objects may fall as children try to reach for the toys
or sweets resulting in a serious injury.
During a lightning or thunderstorm, power off the product and remove the
power cable.
- A re or electric shock may result.
Do not drop or throw objects on the product.
- A re or electric shock may result.
Do not move the product by pulling the power cable or any cable.
- Product failure, an electric shock or re may result from a damaged
cable.
If a gas leakage is found, do not touch the product or power cable. Also,
ventilate the area immediately.
- Sparks can cause an explosion or re.
Do not lift or move the product by pulling the power cable or any cable.
- Product failure, an electric shock or re may result from a damaged
cable.
Ensure the vents are not blocked by tablecloths or curtains.
- An increased internal temperature may cause a re.
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects
that burn easily (paper, matches, etc) into the product (via the vent or
input/output ports, etc).
- Be sure to power off the product and disconnect the power cable when
water or other foreign substances have entered the product. Then
contact Samsung Customer Service Center.
- Product failure, an electric shock or re may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic
objects on top of the product. When liquid (water, etc.) is spilled, wipe it off
immediately with a soft dry cloth to prevent the liquid from seeping into the
product.
- Be sure to power off the product and disconnect the power cable when
water or other foreign substances have entered the product. Then
contact Samsung Customer Service Center.
- Product failure, an electric shock or re may result.
Do not climb on the product.
- You may fall from the product and hurt yourself or damage the product
while descending.
Do not put food or an object hotter than 40 degrees Celsius on top of the
product.
- Product failure, electric shock or re may result.
8
!
Caution
-_-
!
!
!
!
!
Ensure at least two persons help when moving the product as a safety
precaution.
- The product is heavy and may cause personal injury.
Cleaning
The following images are for reference only. Real-life situations may differ from what is
shown in the images.
The panel and exterior of the cutting-edge LCD product scratch easily and require careful
attention. Clean the product according to the following steps:
Disconnect the power cable from the power socket if you do not plan on
using the product for an extended period of time (vacation, etc.).
- Dust accumulation combined with heat can cause a re, electric shock or
electric leakage.
Use the product at the recommended resolution and frequency.
- Your eyesight may deteriorate.
Do not use humidiers or stoves around the product.
- A re or electric shock may result.
Rest your eyes for more than 5 minutes for every 1 hour of product use.
- Eye fatigue will be relieved.
Store small accessories out of the reach of children.
Do not place heavy objects on the product.
- Product failure or personal injury may result.
1. Power off the product.
2. Remove the power cable from the product.
NOTE
Hold the power cable by the plug and do not touch the cable with wet
hands. Otherwise, an electric shock may result.
3. Wipe the product screen using a clean, soft and dry cloth.
- Do not use detergents that contain alcohol or solvent.
- Do not spray water or detergent directly on the product.
4. To clean the exterior of the product, use a moist soft cloth and wring
thoroughly before wiping the exterior.
5. After cleaning the product, connect the power cable to the product.
6. Power on the product to use it.
NOTE
During use, the screen can be cleaned with a soft and dry cloth to remove nger prints or
smudges.
Storage
Due to the characteristics of high-glossy products, using a ultrasonic humidier nearby may
create white-colored stains on the product.
9
Chapter. 2
Preparation
Checking the Contents
Removing the Packaging
NOTE
The appearance of actual components may differ from the images shown.
1. Remove the black locking device at the bottom of the box.
2. Using the grooves in the box, lift and remove the top of the box.
3. Check the components and remove the styrofoam and plastic bag.
32
10
SD
Prepara t i o n
Checking the Components
NOTE
• Contact the vendor where you purchased the product if any components are missing.
• The appearance of the components and items sold separately may differ from the image
shown.
Components
NOTE
Components may vary depending on the country.
Quick setup guide Warranty card User manual and
Administrator Guides
for CD
Power cable Jack cover Calibration board
Items sold separately
Cleaning cloth
Parts
Side View
NOTE
• The color and shape of parts may differ from what is shown. Specications are subject to
change without notice to improve quality.
• The table legs are sold separately.
• To locate the buttons and ports, detach the jack cover from the product.
SD
BUTTONS AND PORTS FUNCTIONS
NOTE
The following items can be purchased at your nearest retailer.
HDMI cable HDMI-DVI cable RCA stereo cable Optical cable
LAN cable Table legs VESA mount
SD
Power on the product.
NOTE
Pressing this button very briey when the product is turned
on will display the OSD(On-screen display) menu.
Connect to headphones.
Connect to a microphone.
Connect to a USB device (keyboard, mouse, etc.).
Connect to a memory card.
11
Prepara t i o n
Rear View
NOTE
The color and shape of parts may differ from what is shown. Specications are subject to
change without notice to improve quality.
A
HDMI OUT
POWER INPOWER S/W
LAN
ON
USB
A
AUDIO OUT
- AUDIO -
AUDIO OUT
(OPTICAL)
PORTS FUNCTIONS
[POWER IN] Connect to the power cable.
[POWER S/W] Power switch
HDMI INDIGITAL
Tidy-up the Wires
NOTE
The table legs are sold separately.
[AUDIO OUT] Connect to external speakers.
[DIGITAL AUDIO OUT
(OPTICAL)]
[HDMI IN]
Connect to an audio output device to produce higher-quality
audio output (optical).
Connects to a source device using a HDMI cable or HDMI-DVI
cable.
[HDMI OUT] Connect to another display using the HDMI or HDMI-DVI cable.
[LAN] Connect to a network using the LAN cable.
[USB
] Connect to a USB device (keyboard, mouse, etc.).
A
Speakers
12
Prepara t i o n
Samsung SUR40 for Microsoft®
Surface® Venue Readiness Guide
Introduction
The Samsung SUR40 for Microsoft® Surface® (“SUR40”) unit enables people to communicate,
collaborate and connect by easily interacting with digital content using touch and physical
objects. This guide helps you choose the best location for your unit within your venue and
helps you prepare your site before your unit is delivered.
This guide includes the following sections:
• Technical specications describe the basic technical capabilities, dimensions and weight of
SUR40 so you can choose a location that will support the unit.
• Unit placement describes how to assess the physical area around the device, including the
types and levels of light, air circulation, and the availability of power and other connections.
• Location optimization describes how to stage the area around SUR40 to attract people to
the unit and enhance their experience with it, including comfort and creating visual interest.
• Preparing for delivery describes what to expect when a unit is delivered, including where to
unpack a SUR40 and what you need to have ready for the installation to proceed efciently
and successfully.
• Checklist: Before your unit arrives lists the information and preparations you should have
ready when your SUR40 is delivered, including choosing the unpacking and staged locations
and creating the appropriate passwords.
For more information on the Samsung SUR40 for Microsoft Surface and Microsoft Surface 2.0
documentation and guidelines, please see the Samsung and Microsoft Surface websites.
Technical specications
Make sure that you have the right people and enough space to move a SUR40 unit around
your venue (for example, from a moving truck or loading dock through hallways, doorways,
and elevators to its nal location).
Physical and administrative technical specications
Audio out
Brightness 300 CD/m
Communications 1 Gb Ethernet / 802.11 b/g/n / Bluetooth
HDMI in / out Yes
I/O ports 4 USB, SD card reader
Operating temperature Max ambient 30° C / 86° F
Display size 40” diagonal
Power
System management
tools
HDMI / stereo RCA / SPDIF optical audio / 3.5mm audio
out jack
2
Power Supply: Max 400W SMPS / Power Consumption:
300W(Max – On Mode) / 220W (Typ – On Mode) /
3W (Standby Mode) / 0W (Off Mode)
DASH / PowerShell / Active Directory
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Prepara t i o n
Physical dimensions
Item Width Height Depth Weight
SUR40 unit
SUR40 legs
SUR40 unit + legs
SUR40 package
SUR40 legs
package
1095 mm /
43.1 inches
642.2 mm /
25.28 inches
1095 mm /
43.1 inches
1214 mm /
47.79 inches
981 mm /
38.6 inches
707.4 mm /
27.85 inches
736.6 mm /
29 inches
707.4 mm /
27.85 inches
832 mm /
32.75 inches
213 mm /
8.38 inches
103 mm /
4.05 inches
74.7 mm /
2.94 inches
728 mm /
28.66 inches
299 mm /
11.77 inches
906 mm /
35.67 inches
36.8 kg /
81.1 lbs
13.6 kg /
29.9 lbs
50.4 kg /
111.11 lbs
42.5 kg /
93.69 lbs
19.9 kg /
48.8 lbs
Unit placement
As you prepare your venue for a SUR40 unit, you should choose an indoor area that provides
the best experience for people and enables the unit to operate safely and reliably.
The area should meet the following qualications:
• Provides enough room for people to comfortably interact with the SUR40 on all sides. For
more information, see the Space section.
• Includes indirect lighting and avoids direct light, that does not cause glare, reection, or
interferes with the SUR40 display. For more information, see the following Lighting section.
• Is near electrical outlets and other connections (such as network) that you need.
For more information, see the following Connections and electrical power section.
• Keeps cables out of the way of people and correctly routes cables through and around the
unit.
Space
The SUR40 location must provide enough space for the unit and for people. You should
address the following questions:
• Will the area accommodate the size of the SUR40?
• Will people be able to approach the unit from all four sides? Will people be able to approach
the unit from the front and stand side-by-side if vertically mounted?
• Will people have enough space to interact with the unit from any point around the display
without impeding nearby trafc ow when horizontally mounted?
• Will the SUR40 be at the right height for people to use when vertically mounted?
NOTE
You must not place a SUR40 near, or over, any heat sources such as radiators, heat ducts,
registers, stoves, or heating appliances.
Space for people around the SUR40
Make sure that the space around a SUR40 is large enough so that people can comfortably
interact with the display on all four sides, when horizontal, or in front of the unit, when
vertical.
Many people approach a horizontal SUR40 unit in groups of two or more. You should provide
enough space for more than one person to approach and use the device. If you want to
provide seating, you should also choose a location that has enough space for the SUR40 and
the seats (if you are using them) without impeding the normal ow of people trafc. (For more
information about seating, see the Seating section later in this guide.) People can interact with
horizontal SUR40 units from any side equally, so you should provide enough space for people
to walk completely around the unit.
Whether horizontal or vertical, other people might also want to watch people interact with the
Surface experience, so we recommend that you provide space for onlookers to watch people
interact with the unit.
14
Prepara t i o n
Environmental space around the unit
Make sure that there are no heating or air conditioning ducts immediately around the SUR40
so that people don’t experience sudden temperature changes and so they can remain
comfortable in the location.
The SUR40 device requires air to circulate through its interior, so make sure that the air intake
vents and the air exhaust vents are not blocked or impeded, whether deployed horizontally or
vertically.
Lighting considerations
You should set up the proper type and level of lighting around the unit because lighting can
affect how well the unit can detect input and how well people can see images on the SUR40
screen.
NOTE
Evaluate and plan the environment lighting for your Samsung SUR40 for Microsoft Surface
deployment.
Lighting type, intensity and direction can impact the performance of the SUR40 unit. Before
deployment, always verify lighting conditions by using the Environment Lighting Optimizer tool.
The SUR40 uses an amazing new technology called PixelSense™ to sense ngers and objects
touching the screen. This exciting capability is possible because it sees and reacts to light –
taking sixty pictures every second in a way that is similar to a movie camera or the human
eye. Those pictures are rapidly analyzed to provide the incredible interactions that are
available on SUR40.
Like anything, or anyone, that sees and reacts to light, it’s important to follow a few
guidelines to make sure that it works well. Just as you wouldn’t shine a light into a person’s
eyes, or stare at the sun without eye protection; SUR40 works best when given the similar
consideration.
Basic lighting considerations
1. Ensure that no light sources shine directly onto, above, or across the SUR40 display.
Shining a light directly into people’s eyes makes it difcult for them to see. Similarly, light
shining directly on the SUR40 display makes it difcult for the device to see the touches
and objects placed on the screen. Avoid using direct lighting, and use caution when
diffused lights are pointed at the display. Indirect lighting should be used, as it is the best
option.
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