Samsung SUR40 User Manual

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Samsung SUR40 for Microsoft® Surface

User Manual

The color and the appearance may differ depending on the product, and the specications are subject to

change without prior notice to improve the performance.

BN46-00030A-05

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Chapter. 1

Before Using the Product

The contents of this manual are subject to change without notice to improve quality.

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.

The SAMSUNG and SyncMaster logos are registered trademarks of Samsung Electronics.

Microsoft

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Surface® and Windows are registered trademarks of Microsoft Corporation.

Ownership of all other trademarks is attributed to their due owner.

• An administration fee may be charged if either.

◦ (a) an engineer is called out at your request and there is no defect in the product

(i.e. where you have failed to read this user manual).

◦ (b) you bring the unit to a repair center and there is no defect in the product

(i.e. where you have failed to read this user manual).

• The amount of such administration charge will be advised to you before any work or

home visit is carried out.

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Table of

Chapter. 1

BEFORE USING THE

Chapter. 3

CONNECTING AND USING A

Contents

PRODUCT

2 Copyright 5 Safety Precautions

5 Symbols

5 Electricity and Safety 6 Installation and Safety 7 Operation and Safety

9 Cleaning

Chapter. 2

PREPARATION

10 Checking the Contents

10 Removing the Packaging 11 Checking the Components

11 Parts

11 Side View 12 Rear View 12 Tidy-up the Wires

13 Samsung SUR40 for Microsoft®

Surface® Venue Readiness Guide

13 Introduction

13 Technical specications

14 Unit placement 19 Location optimization 20 Preparing for delivery 21 Checklist: Before your unit arrives

22 Installing the Wall Mount

22 Preparing before installing Wall-Mount

22 Installing the Wall Mount Kit

22 Wall Mount Kit Specications (VESA)

SOURCE DEVICE

23 Checklist before Connecting to

Source Devices

23 Pre-connection Checkpoints 24 Before using the product 25 Connecting to an External Display 26 Connecting to a Source Device

Chapter. 4

USING THE PRODUCT

28 About the Product

28 Windows and Surface Mode

29 Conguring the system

29 Creating a Windows user account 30 Selecting the system language

31 Using Bing™ for Microsoft® Surface 33 Re-installing Windows 7

34 Using the On Screen Display (OSD) Menu

Chapter. 5

USING THE CALIBRATION TOOL

35 To run calibration

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Chapter. 6

TROUBLESHOOTING GUIDE

36 Requirements Before Contacting

Samsung Customer Service Center

36 Check the following.

Chapter. 7

SPECIFICATIONS

38 General

39 Power Consumption 39 Screen Water Ingress Conditions 40 Dimensions

Chapter. 8

APPENDIX

41 Contact SAMSUNG WORLDWIDE 44 Correct Disposal 45 Responsibility for the Pay Service

(Cost to Customers)

46 Optimum Picture Quality and

Afterimage Burn-in Prevention

46 Optimum Picture Quality 46 Prevention of Afterimage Burn-in

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Safety Precautions

Caution

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

Symbols

Electricity and Safety

The following images are for reference only. Real-life situations may differ from what is shown in the images.

Warning

Do not use a damaged power cable or plug, or a loose power socket.

- An electric shock or re may result.

Warning

Caution

A serious or fatal injury may result if instructions are not followed.

Personal injury or damage to properties may result if instructions are not

followed.

Activities marked by this symbol are prohibited.

Instructions marked by this symbol must be followed.

Do not use multiple products with a single power socket.

- Overheated power sockets may cause a re.

Do not touch the power cable with wet hands. Otherwise, an electric shock

may result.

Insert the power cable all the way in so it is not loose.

- An unsecure connection may cause a re.

Ensure you connect the power cable to a grounded power socket.(type 1

insulated devices only)

- An electric shock or injury may result.

Do not bend or pull the power cable with force. Be careful not to leave the power cord under a heavy object.

- Damage to the cord may result in a re or electric shock.

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Do not place the power cable or product near heat sources.

- A re or electric shock may result.

Installation and Safety

The following images are for reference only. Real-life situations may differ from what is shown in the images.

Caution

Clean any dust around the pins of the power cable or the power outlet

using a dry cloth.

- A re may result.

Do not disconnect the power cable while the product is being used.

- The product may become damaged by an electric shock.

Only use the power cable provided with your product by Samsung. Do not

use the power cord with other products.

- A re or electric shock may result.

Keep the power socket where the power cable is connected unobstructed.

- The power cable must be disconnected to cut off power to the product when an issue occurs.

Hold the plug when disconnecting the power cable from the power socket.

- A re or electric shock may result.

Warning

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

- A re may result.

Have a technician install the wall-mount hanger.

- Installation by an unqualied person can result in an injury.

- Ensure you use the wall mounts kit of specied VESA size.

Do not install the product in poorly ventilated spaces such as a bookcase or

closet.

- An increased internal temperature may cause a re.

Install the product at least 10 cm (4 inches) away from the wall to allow ventilation.

- An increased internal temperature may cause a re.

Keep the plastic packaging out of the reach of children.

- Children may suffocate.

Do not install the product on an unstable or vibrating surface (insecure

shelf, sloped surface, etc.)

- The product may fall and become damaged and/or cause an injury.

- Using the product in an area with excess vibration may damage the

product or cause a re.

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Do not install the product in a vehicle or a place exposed to dust, moisture

SAMSUNG

(water drips, etc.), oil, or smoke.

- A re or electric shock may result.

Do not expose the product to direct sunlight, heat, or a hot object such as

a stove.

- The product lifespan may be reduced or a re may result.

Installing the product in an unusual place (a place exposed to a lot of ne particles, chemical substances or extreme temperatures where the product

should operate continuously for an extended period of time) may seriously affect its performance.

- Be sure to consult Samsung Customer Service Center if you want to install the product at such a place.

Caution

Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a kitchen or near a kitchen counter.

Do not drop the product while moving.

- Product failure or personal injury may result.

Do not set down the product on its front.

- The screen may become damaged.

Set down the product gently

- Product failure or personal injury may result.

Operation and Safety

The following images are for reference only. Real-life situations may differ from what is shown in the images.

Warning

There is a high voltage inside the product. Never disassemble, repair or

modify the product yourself.

- A re or electric shock may result.

- Contact Samsung Customer Service Center for repairs.

Before moving the product, turn off the power switch and disconnect the

power cable and all other connected cables.

- Damage to the cord may result in a re or electric shock.

If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cable immediately and contact Samsung Customer

Service Center.

- An electric shock or re may result.

Do not let children hang from the product or climb on top of it.

- Children may become injured or seriously harmed.

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If the product is dropped or the outer case is damaged, turn off the power

GAS

100

switch and disconnect the power cable. Then contact Samsung Customer

Service Center.

- Continued use can result in a re or electric shock.

Do not use or keep combustible spray or an inammable substance near

the product.

- An explosion or re may result.

Do not leave heavy objects or items that children like (toys, sweets, etc.)

on top of the product.

- The product or heavy objects may fall as children try to reach for the toys

or sweets resulting in a serious injury.

During a lightning or thunderstorm, power off the product and remove the

power cable.

- A re or electric shock may result.

Do not drop or throw objects on the product.

- A re or electric shock may result.

Do not move the product by pulling the power cable or any cable.

- Product failure, an electric shock or re may result from a damaged cable.

If a gas leakage is found, do not touch the product or power cable. Also,

ventilate the area immediately.

- Sparks can cause an explosion or re.

Do not lift or move the product by pulling the power cable or any cable.

- Product failure, an electric shock or re may result from a damaged cable.

Ensure the vents are not blocked by tablecloths or curtains.

- An increased internal temperature may cause a re.

Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).

- Be sure to power off the product and disconnect the power cable when water or other foreign substances have entered the product. Then

contact Samsung Customer Service Center.

- Product failure, an electric shock or re may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product. When liquid (water, etc.) is spilled, wipe it off immediately with a soft dry cloth to prevent the liquid from seeping into the

product.

- Be sure to power off the product and disconnect the power cable when

water or other foreign substances have entered the product. Then

contact Samsung Customer Service Center.

- Product failure, an electric shock or re may result.

Do not climb on the product.

- You may fall from the product and hurt yourself or damage the product while descending.

Do not put food or an object hotter than 40 degrees Celsius on top of the

product.

- Product failure, electric shock or re may result.

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Caution

-_-

Ensure at least two persons help when moving the product as a safety precaution.

- The product is heavy and may cause personal injury.

Cleaning

The following images are for reference only. Real-life situations may differ from what is shown in the images.

The panel and exterior of the cutting-edge LCD product scratch easily and require careful

attention. Clean the product according to the following steps:

Disconnect the power cable from the power socket if you do not plan on

using the product for an extended period of time (vacation, etc.).

- Dust accumulation combined with heat can cause a re, electric shock or electric leakage.

Use the product at the recommended resolution and frequency.

- Your eyesight may deteriorate.

Do not use humidiers or stoves around the product.

- A re or electric shock may result.

Rest your eyes for more than 5 minutes for every 1 hour of product use.

- Eye fatigue will be relieved.

Store small accessories out of the reach of children.

Do not place heavy objects on the product.

- Product failure or personal injury may result.

1. Power off the product.

2. Remove the power cable from the product.

NOTE

Hold the power cable by the plug and do not touch the cable with wet

hands. Otherwise, an electric shock may result.

3. Wipe the product screen using a clean, soft and dry cloth.

- Do not use detergents that contain alcohol or solvent.

- Do not spray water or detergent directly on the product.

4. To clean the exterior of the product, use a moist soft cloth and wring

thoroughly before wiping the exterior.

5. After cleaning the product, connect the power cable to the product.

6. Power on the product to use it.

NOTE

During use, the screen can be cleaned with a soft and dry cloth to remove nger prints or

smudges.

Storage

Due to the characteristics of high-glossy products, using a ultrasonic humidier nearby may

create white-colored stains on the product.

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Chapter. 2

Preparation

Checking the Contents

Removing the Packaging

NOTE

The appearance of actual components may differ from the images shown.

1. Remove the black locking device at the bottom of the box.

2. Using the grooves in the box, lift and remove the top of the box.

3. Check the components and remove the styrofoam and plastic bag.

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Prepara t i o n

Checking the Components

NOTE

• Contact the vendor where you purchased the product if any components are missing.

• The appearance of the components and items sold separately may differ from the image

shown.

Components

NOTE

Components may vary depending on the country.

Quick setup guide Warranty card User manual and

Administrator Guides

for CD

Power cable Jack cover Calibration board

Items sold separately

Cleaning cloth

Parts

Side View

NOTE

• The color and shape of parts may differ from what is shown. Specications are subject to change without notice to improve quality.

• The table legs are sold separately.

• To locate the buttons and ports, detach the jack cover from the product.

BUTTONS AND PORTS FUNCTIONS

NOTE

The following items can be purchased at your nearest retailer.

HDMI cable HDMI-DVI cable RCA stereo cable Optical cable

LAN cable Table legs VESA mount

Power on the product.

NOTE

Pressing this button very briey when the product is turned

on will display the OSD(On-screen display) menu.

Connect to headphones.

Connect to a microphone.

Connect to a USB device (keyboard, mouse, etc.).

Connect to a memory card.

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Prepara t i o n

Rear View

NOTE

The color and shape of parts may differ from what is shown. Specications are subject to change without notice to improve quality.

HDMI OUT

POWER INPOWER S/W

LAN

USB

AUDIO OUT

- AUDIO -

AUDIO OUT

(OPTICAL)

PORTS FUNCTIONS

[POWER IN] Connect to the power cable.

[POWER S/W] Power switch

HDMI INDIGITAL

Tidy-up the Wires

NOTE

The table legs are sold separately.

[AUDIO OUT] Connect to external speakers.

[DIGITAL AUDIO OUT

(OPTICAL)]

[HDMI IN]

Connect to an audio output device to produce higher-quality

audio output (optical).

Connects to a source device using a HDMI cable or HDMI-DVI cable.

[HDMI OUT] Connect to another display using the HDMI or HDMI-DVI cable.

[LAN] Connect to a network using the LAN cable.

[USB

] Connect to a USB device (keyboard, mouse, etc.).

Speakers

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Prepara t i o n

Samsung SUR40 for Microsoft® Surface® Venue Readiness Guide

Introduction

The Samsung SUR40 for Microsoft® Surface® (“SUR40”) unit enables people to communicate,

collaborate and connect by easily interacting with digital content using touch and physical objects. This guide helps you choose the best location for your unit within your venue and helps you prepare your site before your unit is delivered.

This guide includes the following sections:

• Technical specications describe the basic technical capabilities, dimensions and weight of

SUR40 so you can choose a location that will support the unit.

• Unit placement describes how to assess the physical area around the device, including the types and levels of light, air circulation, and the availability of power and other connections.

• Location optimization describes how to stage the area around SUR40 to attract people to

the unit and enhance their experience with it, including comfort and creating visual interest.

• Preparing for delivery describes what to expect when a unit is delivered, including where to unpack a SUR40 and what you need to have ready for the installation to proceed efciently

and successfully.

• Checklist: Before your unit arrives lists the information and preparations you should have ready when your SUR40 is delivered, including choosing the unpacking and staged locations and creating the appropriate passwords.

For more information on the Samsung SUR40 for Microsoft Surface and Microsoft Surface 2.0

documentation and guidelines, please see the Samsung and Microsoft Surface websites.

Technical specications

Make sure that you have the right people and enough space to move a SUR40 unit around your venue (for example, from a moving truck or loading dock through hallways, doorways,

and elevators to its nal location).

Physical and administrative technical specications

Audio out

Brightness 300 CD/m

Communications 1 Gb Ethernet / 802.11 b/g/n / Bluetooth

HDMI in / out Yes

I/O ports 4 USB, SD card reader

Operating temperature Max ambient 30° C / 86° F

Display size 40” diagonal

Power

System management tools

HDMI / stereo RCA / SPDIF optical audio / 3.5mm audio out jack

Power Supply: Max 400W SMPS / Power Consumption: 300W(Max – On Mode) / 220W (Typ – On Mode) / 3W (Standby Mode) / 0W (Off Mode)

DASH / PowerShell / Active Directory

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Prepara t i o n

Physical dimensions

Item Width Height Depth Weight

SUR40 unit

SUR40 legs

SUR40 unit + legs

SUR40 package

SUR40 legs

package

1095 mm /

43.1 inches

642.2 mm /

25.28 inches

1095 mm /

43.1 inches

1214 mm /

47.79 inches

981 mm /

38.6 inches

707.4 mm /

27.85 inches

736.6 mm /

29 inches

707.4 mm /

27.85 inches

832 mm /

32.75 inches

213 mm /

8.38 inches

103 mm /

4.05 inches

74.7 mm /

2.94 inches

728 mm /

28.66 inches

299 mm /

11.77 inches

906 mm /

35.67 inches

36.8 kg /

81.1 lbs

13.6 kg /

29.9 lbs

50.4 kg /

111.11 lbs

42.5 kg /

93.69 lbs

19.9 kg /

48.8 lbs

Unit placement

As you prepare your venue for a SUR40 unit, you should choose an indoor area that provides

the best experience for people and enables the unit to operate safely and reliably. The area should meet the following qualications:

• Provides enough room for people to comfortably interact with the SUR40 on all sides. For

more information, see the Space section.

• Includes indirect lighting and avoids direct light, that does not cause glare, reection, or

interferes with the SUR40 display. For more information, see the following Lighting section.

• Is near electrical outlets and other connections (such as network) that you need. For more information, see the following Connections and electrical power section.

• Keeps cables out of the way of people and correctly routes cables through and around the

unit.

Space

The SUR40 location must provide enough space for the unit and for people. You should

address the following questions:

• Will the area accommodate the size of the SUR40?

• Will people be able to approach the unit from all four sides? Will people be able to approach the unit from the front and stand side-by-side if vertically mounted?

• Will people have enough space to interact with the unit from any point around the display without impeding nearby trafc ow when horizontally mounted?

• Will the SUR40 be at the right height for people to use when vertically mounted?

NOTE

You must not place a SUR40 near, or over, any heat sources such as radiators, heat ducts, registers, stoves, or heating appliances.

Space for people around the SUR40

Make sure that the space around a SUR40 is large enough so that people can comfortably

interact with the display on all four sides, when horizontal, or in front of the unit, when vertical.

Many people approach a horizontal SUR40 unit in groups of two or more. You should provide enough space for more than one person to approach and use the device. If you want to provide seating, you should also choose a location that has enough space for the SUR40 and

the seats (if you are using them) without impeding the normal ow of people trafc. (For more information about seating, see the Seating section later in this guide.) People can interact with horizontal SUR40 units from any side equally, so you should provide enough space for people

to walk completely around the unit.

Whether horizontal or vertical, other people might also want to watch people interact with the Surface experience, so we recommend that you provide space for onlookers to watch people interact with the unit.

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Prepara t i o n

Environmental space around the unit

Make sure that there are no heating or air conditioning ducts immediately around the SUR40 so that people don’t experience sudden temperature changes and so they can remain

comfortable in the location.

The SUR40 device requires air to circulate through its interior, so make sure that the air intake vents and the air exhaust vents are not blocked or impeded, whether deployed horizontally or

vertically.

Lighting considerations

You should set up the proper type and level of lighting around the unit because lighting can

affect how well the unit can detect input and how well people can see images on the SUR40 screen.

NOTE

Evaluate and plan the environment lighting for your Samsung SUR40 for Microsoft Surface deployment. Lighting type, intensity and direction can impact the performance of the SUR40 unit. Before

deployment, always verify lighting conditions by using the Environment Lighting Optimizer tool.

The SUR40 uses an amazing new technology called PixelSense™ to sense ngers and objects touching the screen. This exciting capability is possible because it sees and reacts to light –

taking sixty pictures every second in a way that is similar to a movie camera or the human

eye. Those pictures are rapidly analyzed to provide the incredible interactions that are available on SUR40.

Like anything, or anyone, that sees and reacts to light, it’s important to follow a few guidelines to make sure that it works well. Just as you wouldn’t shine a light into a person’s

eyes, or stare at the sun without eye protection; SUR40 works best when given the similar

consideration.

Basic lighting considerations

1. Ensure that no light sources shine directly onto, above, or across the SUR40 display.

Shining a light directly into people’s eyes makes it difcult for them to see. Similarly, light shining directly on the SUR40 display makes it difcult for the device to see the touches and objects placed on the screen. Avoid using direct lighting, and use caution when diffused lights are pointed at the display. Indirect lighting should be used, as it is the best

option.

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Prepara t i o n

2. Ensure the SUR40 display does not have a direct line of sight to exterior windows. Sunlight

can be several thousand times brighter than indoor lighting and can easily overpower a room, making electronic displays difcult to read. The Sun’s position and intensity changes throughout the year, day, and often minute to minute – making it ne one second and not the next. If the SUR40 is near windows, the best approach is to use shades and screens to directly block all incoming exterior light. Also, check for objects and décor that may

redirect sunlight onto the SUR40 display, negatively impacting performance.

3. Keep lighting levels within target thresholds. Lower lighting levels are more conducive

to using the SUR40. Lighting is not always constant. Make sure you consider how light

around a SUR40 changes during the day. Many venues are open between 8 and 24 hours a day. Natural and articial lighting in such venues can change radically from morning to

afternoon to evening, and vary with season.

Even if you design light specically for a SUR40, you may have to change or modify the

light during the day or throughout the year. For example, natural or indirect light might

darken during the evening, requiring you to turn up uorescent lighting that is installed specically for the unit. Evaluate changing lighting conditions over time to provide a better sense of how lighting

levels may vary. (See Evaluating lighting conditions data for threshold values.)

4. Use diffused energy efcient compact uorescent lights (CFLs) or LEDS to light the

surrounding area. Not all lights are created equal. Compact uorescent lights are widely available, cost effective and efcient means to light an environment. That efciency also makes them the best choice for lighting the areas around the SUR40. Tube style uorescent lights can also work, but it’s often harder to make sure they don’t shine directly on the display. LED lights with a cool color temperature are the next best choice. They are the most energy efcient and increasingly cost effective lighting source available – and they can easily replace a wider range of older style light sources. Less efcient light sources like incandescent bulbs, metal halide, vapor lamps and halogens are not

recommended as the emitted energy can impact SUR40 performance.

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Prepara t i o n

Measuring environment lighting conditions

Before receiving your SUR40 you should measure the lighting conditions with a commercially

available light meter. This is the kind of device that photographers use to know how much light is shining on something. They measure light in quantities called lux – without getting too technical you can think of lux as the brightness at a particular point in the room.

There are a few simple things that will help you make sure your measurements are as easy

and accurate as possible.

1. Always take the light readings from the same position, angle, and height as where the

SUR40 will be placed. Light readings can vary greatly based on where the measurement is

taken. A slight change in position can sometimes produce very different results.

Evaluating lighting condition data

When you have the readings it is important to know which lighting types you have. You may

need to consult your facilities management team to get accurate data on specic lighting and bulb types in a particular venue. Then, match the lux value with the lighting type in the chart below. Lower numbers indicate better expected device performance in those lighting conditions. Aim to keep your lighting levels in the “best performance” range.

Lighting type Target performance and lux thresholds

Best performance: <600 lux

Compact Fluorescent Light (CFL)

Cool White LED (4900K)

Vapor Lamps

Reduced performance: 600-1000 lux

Poor performance: >1000 lux

Best performance: <560 lux

Reduced performance: 560-800 lux

Poor performance: >800 lux

Best performance: <530 lux

Reduced performance: 530-900 lux

Poor performance: >900 lux

2. Improve accuracy by isolating different lighting types when operating in mixed

environments. Many places do not have a single type of light – often mixing two or more

different types. Try to take separate measurement for each light type (e.g. turn off all but one type of light source, take readings, then switch light sources). It’s not always possible, but it will help improve accuracy.

3. Make sure to correctly note the type of lighting you are measuring. As noted earlier, some

lights are better than others. Knowing the exact kind of light you are using will help you

determine if the environment lighting conditions exceed the maximum safe lux values.

Sunlight

(through ltered window)

Metal Halide

Best performance: <400 lux

Reduced performance: 400-600 lux

Poor performance: >600 lux

Best performance: <370 lux

Reduced performance: 370-550 lux

Poor performance: >550 lux

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Prepara t i o n

Lighting type Target performance and lux thresholds

Best performance: <300 lux

Warm White LED (3000K)

Sunlight (unltered)

Halogen

Incandescent

Reduced performance: 300-460 lux

Poor performance: >460 lux

Best performance: <160 lux

Reduced performance: 160-250 lux

Poor performance: >250 lux

Best performance: <60 lux

Reduced performance: 60-90 lux

Poor performance: >90 lux

Best performance: <50 lux

Reduced performance: 50-80 lux

Poor performance: >80 lux

Fine tuning lighting after setup

Once you have a SUR40 you should use the Environment Lighting Optimizer tool found on the

device to ne tune lighting. It is a helpful utility that will provide immediate feedback about the exact lighting conditions and help you make environmental adjustments when necessary

or if lighting conditions change.

A simple green, yellow, red indication system lets you know which part of the display is being impacted by light. Using the four lighting considerations you should be able to optimize your environment for a great experience that your customers will enjoy. For more information on

the Environmental Lighting Optimizer please see the Microsoft Surface 2.0 Administration Guide.

Connections and electrical power

At a minimum, a SUR40 requires a connection to electrical power. Your applications might also require a connection to a network or accessories. Make sure that you have all the appropriate cables and connections available and conveniently located so that you can route all the cables efciently and safely around the SUR40 device.

NOTE

SUR40 includes a power cord, but it does not include any other connection cables.

Electrical power

SUR40 includes an AC power cord that is 300 cm / 118.1 in. Choose a location for your unit

that is close enough for this cord to plug in to an electrical outlet.

You must take appropriate precautions to avoid serious injury to people or damage to the

SUR40. These precautions include the following:

• Do not place the power cord in an area where it could become a tripping hazard or be exposed to possible damage.

• Use only the AC power cord that is included with a SUR40 to connect to the AC power

connector.

• Do not use non-standard power sources, such as generators or inverters, even if the voltage and frequency appear acceptable. Use only AC power that a standard wall outlet provides.

• Conrm that your electrical outlet provides the type of power that is required for the device. If you are not sure of the type of power that is supplied to your venue, consult a qualied

electrician.

Electrical outlet placement

If you have the opportunity to congure the electrical outlet and other connections for

your site, consider the location carefully and consider a custom installation that provides all connections that you need now or might want in the future.

The ideal electrical outlet for a SUR40 when the unit is deployed horizontally is a recessed

outlet in the oor immediately adjacent to the device.

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Prepara t i o n

Data and other connections

If your software applications require a network connection to run (for example, to access data on a shared network drive), you may ensure that there is an available network connection

near the SUR40 device.

If you are doing a custom outlet installation, consider adding other types of connections that you need now or that you might want in the future in the same location.

NOTE

The Samsung SUR40 also supports a wireless network connection.

Location optimization

After you’ve chosen where to place SUR40 you can optimize the area around the device to highlight the unit and enhance the experience. These types of changes can affect whether people notice the SUR40 and how long they interact with it.

This section describes how to change the general staging, manage people trafc, and arrange

seating to optimize SUR40 location.

General staging

A well-staged setting highlights a SUR40 in its surroundings and attracts people to the unit.

The staging can increase how people perceive the quality and appeal of the device and

increase how many people interact using the Surface experience.

You can change the architecture and general décor around SUR40 to dene stage settings.

For example, you can add furnishings or dividers to invite people towards the SUR40 and clarify how they should approach and orient themselves around the unit.

Easily moveable furniture, such as stools and chairs, can enable people to arrange things to individual taste and give them a level of privacy. Subtle changes (such as to the lighting or color) and less tangible changes (such as different levels of complexity in the environment or

different decor styles) can help draw attention to the device.

Publicity is a common reason for people to want to interact with a SUR40 for the rst time. Consider adding descriptive signs to help attract rst-time users.

Make sure you also consider the visibility and cleanliness of the SUR40 and what other

attractions or noise might impact whether people are attracted to a SUR40 device.

Visibility

A clearly dened area separates a SUR40 from its surroundings, highlights it as a centerpiece,

and attracts people to come closer and interact with the unit.

But before people can approach a SUR40 they must rst know that it exists. You should place the unit in a location where people who are passing by can see the device and see other people interacting with the experience. This sight will encourage rst-time users to approach

and try interacting with the SUR40. You can also add descriptive signs to help attract people.

Clutter and cleanliness

Clutter around a SUR40 makes people think that the device is not working or that it is simply

a table where they can temporarily place bags or boxes. Make sure that clutter does not

accumulate on, or around, the SUR40.

The cables and cords that are connected to a SUR40 might also appear to be clutter around the unit if they are visible to people. These cables and cords might be tripping hazards and might decrease the unit’s perceived quality.

Carefully consider how you will connect electricity and other accessories (such as a network

cable) to the device.

Poor cleanliness (such as dust, scrap paper, pen marks, used napkins, or food residue) also deters potential users. People are less likely to approach or use a SUR40 if it is clearly dirty. Make sure that someone regularly cleans the display and clears the surrounding area. Consider also using this cleaning time to check device operation.

Nearby attractions

Other attractions around a SUR40 (such as a TV or arcade game) will likely compete with the SUR40 for people’s attention, especially if the other attractions are loud or moving. These attractions might prevent people from being attracted to and using the device. Make sure that the area around a SUR40 is free of competing attractions, or consider moving

obvious competing attractions away from the device.

Page 20

Prepara t i o n

Noise

SUR40 includes speakers that play sounds when people interact with it, so ambient noise can interfere with the Surface experience. Also, ambient noise from nearby attractions (such as a

TV or arcade game) will compete with application sounds for people’s attention, especially if

the attractions include loud noises, ashing lights, and so on. These types of distractions can quickly divert potential users from the device.

Consider eliminating or reducing the volume of any background noise so that people can hear

the application audio.

NOTE

SUR40 includes 10W x 2 speakers. You can change the volume level by using the On Screen Display (accessed through the power button) or in Windows Mode.

People trafc

People can interact with SUR40 from any side, so make sure that when deployed horizontally

that the unit is located away from walls or other obstructions that might prevent people from

getting close to the display on all four sides.

Also, make sure that the SUR40 is near people trafc without impeding the people. If a unit is

placed far away from where people typically walk, they are less likely to notice the device and less likely to approach it.

Seating

Seating around SUR40 can help improve people’s comfort while they interact with the application experience.

The best seating height depends on how long you expect people to interact with the SUR40,

from only a few minutes to 20 minutes or longer:

• If you expect people to interact with the SUR40 for short durations, people can stand next to the device while they interact.

Seating might help them be more comfortable while they interact with the unit.

• If you expect people to interact with the SUR40 for longer durations, you should provide seating to make the experience more comfortable for people.

You should choose seats that are lower than the height of the display (when horizontal).

This height reduces how much people have to bend from the waist and provides a more comfortable experience.

If you provide seats, you should also consider the following factors:

• Provide enough seats for the number of people that you expect. People tend to approach a SUR40 in groups of two or more, so multiple seats enables people to interact together.

• You can articially limit the number people you want to interact with a SUR40 at one time by how you choose the number and placement of seats. To avoid large crowds, you should minimize the number of seats around the SUR40.

• Choose seats that enable people to keep their knees under the edge of the SUR40 (when horizontal). This position enables people to get close to the unit and reduces the amount of bending and twisting required.

Preparing for delivery

To prepare for your SUR40, please address the following:

• Are all the doorways, thresholds, hallways, and elevators in your venue wide enough and strong enough to accommodate the SUR40? Are any sharp corners wide enough to

accommodate the shipping box as it is pivoted around the corner?

• Do you want your technician to unpack the SUR40 in full view of customers? If not, you

might want the technician to unpack the SUR40 away from customers. In this case, you need to choose a separate unpacking location and make sure that the

device can be easily moved from the unpacking location to its nal destination.

If you choose to unpack the SUR40 in a separate location, the technician can start to set up the device in the unpacking location.

But the technician cannot completely set up the device until the unit is moved to its nal location (because of the required connections and lighting adjustments).

For more information about how to prepare your site for a SUR40, see the following checklist.

Most people want to sit on the edge of their seats (also known as perch seating) to get closer to the SUR40.

You should choose seats that have a rm front edge to enable this type of sitting and to make

sure that people don’t fall or tip off the seats.

Page 21

Prepara t i o n

Checklist: Before your unit arrives

Personnel

Choose the technical people who will set up the SUR40. The people must provide the appropriate information from this checklist and accept the Software License Agreement.

Locations

• Choose a nal destination for the SUR40 that can support the device and that provides

enough room for people to interact with device from all sides.

• Finish any optimizations to the area around the SUR40 (such as staging or seating).

• Choose an unpacking location and make sure that the SUR40 can easily move from the unpacking location to the nal destination.

• Make sure there is ventilation in the Surface location to expel heat away from the unit.

• Prepare security measures to keep the SUR40 safe in the venue.

Lighting

• Ensure that no light sources shine directly onto, above, or across the surface display.

• Ensure the Surface display does not have a direct line of sight to exterior windows.

• Keep lighting levels within target thresholds.

• Use diffused energy efcient compact uorescent lights (CFLs) or cool white LEDs to light

the surrounding area.

Administration

• Prepare an administrator account name and password to use when the technician sets up the SUR40.

• Prepare a machine name for each unit.

Connections

• Make sure an electrical outlet and any other connections are prepared and ready. If you are not able to use a oor-recessed receptacle, be sure you have a cable protector or other solution so that cables are not a tripping hazard.

• Prepare network or accessory connections and have the cables ready to attach to the

SUR40.

Software and hardware

• Prepare your applications (and any additional software that they require) for installation.

• Prepare any security or network software that is required for your company (for example,

antivirus software or settings to connect the SUR40 to your Wi-Fi network, domain or workgroup).

• Review the SUR40 Quick Start Guide and Microsoft Surface 2.0 Administration Guide (http:// technet.microsoft.com/en-us/library/ee692162.aspx) for more information regarding setup.

• Measure and evaluate environmental lighting conditions.

• Fine tune lighting with the Environment Lighting Optimizer after deploying SUR40.

Page 22

Prepara t i o n

Installing the Wall Mount

Preparing before installing Wall-Mount

To install a wall-mount from another manufacturer, use the Holder-Ring.

Installing the Wall Mount Kit

The wall mount kit (sold separately) allows you to mount the product on the wall. For detailed information on installing the wall mount, see the instructions provided with the wall mount. We recommend you contact a technician for assistance when installing the wall

mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or

others if you elect to install the wall mount on your own.

Wall Mount Kit Specications (VESA)

NOTE

Install your wall mount on a solid wall perpendicular to the oor. Before attaching the wall mount to surfaces other than plaster board, please contact your nearest dealer for additional

information. If you install the product on a ceiling or slanted wall, it may fall and result in

severe personal injury.

NOTE

• Standard dimensions for wall mount kits are shown in the table below.

• Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.

• Do not use screws that do not comply with the VESA standard screw specications.

• Do not use screws that are longer than the standard length or do not comply with the VESA standard screw specications.

Screws that are too long may cause damage to the inside of the product.

• For wall mounts that do not comply with the VESA standard screw specications, the length of the screws may differ depending on the wall mount specications.

• Do not fasten the screws too rmly.

This may damage the product or cause the product to fall,

leading to personal injury. Samsung is not liable for these kinds of accidents.

• Samsung is not liable for product damage or personal injury when a non-VESA or non-specied wall mount is used or the

consumer fails to follow the product installation instructions.

• Do not mount the product at more than a 15 degree tilt.

• Always have two people mount the product on a wall.

VESA SCREW HOLE SPECS

(A * B) IN MILLIMETERS

600 X 400 M8 4

Do not install your Wall Mount Kit while your product is turned on.

It may result in personal injury due to electric shock.

When the product is installed vertically, do not use portrait orientation.

STANDARD SCREW QUANTITY

Page 23

Chapter. 3

Connecting and Using a Source Device

Checklist before Connecting to Source Devices

Check the following before you connect this product with other devices. The product can connect to a camcorder, audio player, set-top box, DVD player, etc. (Note that the optimal performance can be achieved when the resolution of the source device

is Full HD 1080p.)

Pre-connection Checkpoints

- Check the available ports on the back of the source device.

- Refer to the user manual for the source device when connecting it to the product.

The number and locations of ports can vary depending on the source device.

- Do not connect the power cable until all connections are completed. Connecting the power cable during connection may damage the product.

Page 24

Connecting and Using a Source Device

Before using the product

Connecting the Power

POWER S/W POWER IN

1. Connect the power cable to the product and power outlet. Next, turn on the power switch.

Connecting USB Devices

USB

1. Connect a USB device (keyboard, mouse, etc.) to a [USB ] port on the product.

NOTE

USB 2.0 devices are supported.

USB

Page 25

Connecting and Using a Source Device

Connecting to an External Display

Connection Using an HDMI-HDMI Cable

HDMI OUT

HDMI IN

1. Connect the HDMI cable to [HDMI OUT] on the product and HDMI IN on the external

display.

2. Connect the power cable to the product, and turn on the power switch. Next, power on

the external display.

3. After connecting the HDMI cable, set the input source for the product to HDMI.

- Press the button on the product. Go to Input source on the on-screen display menu. Next, select HDMI.

Connection Using an HDMI-DVI Cable

HDMI OUT

AUDIO IN

1. Connect the HDMI-DVI cable to [HDMI OUT] on the product and DVI IN on the external

display.

2. Connect the RCA cable to [AUDIO OUT] on the product and AUDIO IN on the external

display.

3. Connect the power cable to the product, and turn on the power switch. Next, power on

the external display.

NOTE

The HDMI-DVI cable does not support audio. To enable the audio, connect the stereo cable.

DVI IN

Page 26

Connecting and Using a Source Device

Connecting to a Source Device

Choose an appropriate connection method to connect to the source device.

Connection Using an HDMI-HDMI Cable

HDMI IN

HDMI OUT

Connecting to an Amplier

DIGITAL

AUDIO OUT

(OPTICAL)

OPTICAL

1. Connect the [DIGITAL AUDIO OUT(OPTICAL)] port on the product to the digital audio

input port on the digital amplier using the optical cable.

1. Connect the HDMI cable to [HDMI IN] on the product and HDMI OUT on the source

device.

2. Connect the power cable to the product and power outlet. Next, turn on the power switch

on the source device.

NOTE

• The picture may not display colors properly and/or the audio may not be available if a

source device using an older version of HDMI is connected to the product using a later version of HDMI.

If such a problem occurs, ask the manufacturer of the source device for the HDMI version. If it is an older version, request an upgrade.

• This product does not support the Ethernet function via HDMI.

This product supports HDMI version 1.3.

• Audio output will not be supported if the audio content is protected.

NOTE

For further details on how to connect to speakers or an amplier, refer to the user manual for the speakers (or amplier).

Page 27

Connecting and Using a Source Device

Connecting to Headphones or a Microphone

1. Connect the headphones and microphone to [ ] and [ ] on the product respectively.

SD (HC) Card Slot Connection

Connection Using the LAN Cable

LAN

1. Connect the LAN cable to [LAN] on the product.

NOTE

• It is not supported when the network speed is below 10 Mbps.

• Ensure you use the CAT 5 (*STP type) cable.

*Shielded Twist Pair

HUB

1. Insert the memory card into [

] on the product.

NOTE

The maximum external memory capacity may vary depending on the memory card.

Page 28

Chapter. 4

Using the Product

About the Product

The Samsung SUR40 for Microsoft® Surface® includes the Windows 7 operating system, Surface 2.0 with PixelSense™ technology, and the Bing™ for Microsoft Other applications and custom solutions come from the many, worldwide Surface development

partners. You can nd a Surface partner and applications on www.surface.com or use the

Surface 2.0 software development Kit (SDK) to create your own applications.

Download the Surface 2.0 SDK from www.msdn.com/windows/surface.

With this product, you can use it in a variety of ways including as a table, mounted on the wall (satises VESA mount standards), or in a custom enclosure. Multiple people can use the device at the same time with 52 simultaneous inputs. Objects using Surface tags (8-bit optical

tags) can trigger digital content and control an application experience.

Learn more about the unique features of Surface computing and this device at www.

samsunglfd.com or www.surface.com.

Windows and Surface Mode

NOTE

• In Surface mode, the product can only be controlled by touch input.

• Windows mode is the standard Windows 7 desktop which is used for product conguration and administration. Surface mode is the user-facing experience that is controlled by touch and tagged objects. Enter Surface mode for deployment using the instructions next.

Surface® application.

Entering the Surface Mode

1. On the Windows desktop, click the Enter Surface Mode icon.

2. When the Surface Application screen is displayed, tap the Surface icon in the middle of the

screen.

3. A list of applications available will be displayed as shown below.

4. Move left or right on the screen then tap to select the desired application.

Page 29

Using the product

Closing an Application

Touch and drag an Access Point in the corner diagonally towards the center of the screen.

The display will return to the screen showing the applications available.

Exiting the Surface Mode

NOTE

To close the product, you must close Surface mode to return to Windows mode.

Exiting the mode using the OSD menu

1. Press the button on the product.

Conguring the system

Please follow the instructions provided in the Microsoft® Surface® 2.0 Administrators Guide

which can be found on the CD that was included with this product, via the Start Menu in

Windows Mode, or on www.surface.com.

Creating a Windows user account

NOTE

To use the product, you must create a Windows user account during installation.

The Windows user account creation screen appears when the product powers on for the rst

time after purchase.

Create an account following the instructions on the screen before using the product.

Ensure you set the language for Windows properly when using the product for the rst time after purchase. The language cannot be changed after initial settings are congured.

Please see the Microsoft Microsoft com or www.surface.com.

Surface® 2.0 Administrator Guide can also be downloaded from www.samsunglfd.

Surface® 2.0 Administrator Guide for further instruction.

2. In the OSD menu displayed, select Exit Surface Mode.

3. Enter your Windows administrator login and password, and select Exit Surface Mode.

If you don’t establish password, Exit Surface Mode can’t run.

Exiting the mode using a shortcut key

1. Connect your keyboard to a USB port on the product.

2. Press Ctrl + Alt + Delete on the keyboard.

3. Select Log off on the screen.

NOTE

You can not log back into Surface Mode from the Windows login screen.

Page 30

Using the product

Selecting the system language

Ensure you set the language for Windows properly when using the product for the rst time

after purchase.

NOTE

The Windows language cannot be changed after initial settings are congured. Surface language can be changed in the Surface Conguration Editor.

1. The following screen will appear when you turn on the product for the rst time after

purchase. Specify the OS language you want to install. Then, click Next.

5. Proceed to the rest of the installation process following the on-screen instructions.

A user account will be created when the installation is complete.

6. Click the user account icon created as shown below.

7. The Windows desktop will be displayed shortly.

Windows has successfully been installed.

2. Congure the country, time and keyboard settings (Country or region, Time and currency,

Keyboard layout). Then, click Next.

3. Enter your user and computer names. Then, click Next.

4. Enter your password, and click Next.

Page 31

Using the product

Using Bing™ for Microsoft® Surface

You can use the Bing™ for Microsoft® Surface® application to search for images and maps

with local category information (where available). As an administrator, you can modify some

of the settings of the application using the Bing Conguration Tool.

To open the application, on the Start menu, click All Programs, click Bing™ for Microsoft

Surface

, and then click Bing Conguration Tool.

The Bing Conguration Tool

Default Location

The default location that is displayed on map searches as a star icon.

To change the default location, type the location you are interested in, click the search

icon, and then select the radio button that best reects the location you are interested in.

Map Default Location Label

This location is displayed when you click the star icon that shows your current location.

The following map shows an example of the

location and label of a customized map.

You can use the Bing Conguration Tool to modify the variables described in the following sections.

Safe Search

By default, safe search is turned on. When this lter is turned on, any queries sent to the Bing

Search APIs are set with the Adult.Strict option.

When the lter is turned off, any queries sent return unltered results. Turning the lter off is not recommended.

Page 32

Using the product

Location Categories

You can use the conguration tool to modify the categories shown in the Show Nearby section.

You can also use the conguration tool to remove, edit, and add new categories. To add a new category, click Add a new category. Type the category name as you want it to appear in the application, then click the Subcategory

Searches eld. This will bring up a tree view that allows you to select the Bing Categories that

will be queries for the category you created. For example, the Food & Dining category in the application groups the Bing Categories as shown below:

Predened Searches

You can use the Bing Conguration Tool to register predened searches with tagged objects.

When a tagged object that matches the series and value specied in the conguration tool is placed on the display, a Search button will appear that will allow a user to search for the registered term without having to type it. Both Image and Map searches can be done as predened searches by entering a tag series, tag value, search type and search query as shown in the example below. For instructions on producing byte tags, please see www.msdn.com/windows/surface.

NOTE

You must enter the tag value as it appears on the center of the tag. For byte tags, the only tag

supported in this release, the tag series is always 0.

For example, the following registration value will result in the following search experience.

When you are done using the Bing Conguration Tool, to save your changes, click Save.

That way, the next time you use Bing™ for Microsoft you made.

Surface®, it will maintain the changes

Page 33

Using the product

Re-installing Windows 7

If the need arises, you can reinstall the Windows 7 operating system using the restore function.

NOTE

Ensure you back up important data to a memory device (USB memory or external hard drive) before initializing Windows 7.

1. Go to Start Control Panel System and Security Backup and Restore, and click

Recover system settings or your computer.

3. Click Reinstall Windows.

4. You will be prompted to conrm that you want to back up les as shown below. Back up

your important data. After backup, restart the system. Re-installation of Windows 7 will

start.

2. Click Advanced recovery methods.

NOTE

You can also use recovery mode on the following method.

- When boot up, press [F1] before Windows booted.

- When boot up, press [F8] and select Repair Your Computer.

Page 34

Using the product

Using the On Screen Display (OSD) Menu

NOTE

The OSD menu of this product can only be controlled by touch input.

1. Press the button on the product.

2. Select a language and menu.

Conguring the OSD Menu Settings

English

Français Deutsch

Nederlands Dansk Italiano Norsk Español Svenska

한국어

Brightness

: You can adjust the general brightness of the picture. (Range: 0~100)

Brightness

Volume

Input source

HDMI PC/Surface

Reset

Version: ㅤMCU : M-SU40MWWAC-****.* ㅤFPGA: *.*.*****.** ㅤUSB:*.*.*****.**

Exit Surface Mode

Exit

A higher value will make the picture appear brighter.

Volume : Adjust the audio volume.

Input source : Select an input source.

Reset : Reset the menu properties to factory default value.

Exit Surface Mode : Switch from Surface mode to Windows mode (Windows 7 desktop).

Exit : Close the OSD menu.

Page 35

Chapter. 5

Using the Calibration Tool

When you observe touch performance starting to degrade, under consistent environmental

lighting conditions, the Samsung SUR40 for Microsoft

Surface® may need to be recalibrated.

To run calibration

1. Preparing Samsung SUR40 for calibration:

- To ensure optimal calibration, allow Samsung SUR40 to be powered on for at least one hour, allowing the device to warm to normal operating temperatures.

- Clean the screen of the device. Follow the user manual for cleaning instructions. (p.09)

- Be sure to have the calibration board ready that you receive when You purchase SUR40.

If the package does not contain a calibration board, contact your dealer or a Samsung

Customer Service Center.

- Connect a keyboard to the USB port.

- Turn up the speaker volume.

Take care to ensure that the On Screen Display (the device menu activated by pressing the device power button) does not appear during the calibration process. This will affect the calibration accuracy; it may cause problems in the touch performance

and also display artifacts in the user interface.

2. To perform a calibration, locate the shortcut for the calibration tool on the Windows

desktop or in the Program Menu. The tool is located in the Surface folder: C:\Program Files (x86)\Microsoft Surface\v2.0\

SUR40CalibrationTool.exe

NOTE

If a User Account Control window appears, click Allow. If the tool detects that the operating

temperature is low (less than 32°C), you will receive a warning message. To exit the tool without running calibration, press Alt+F4.

3. Remove all items from on top of Samsung SUR40 for Microsoft

side of the calibration board so that it completely covers the screen and press Enter on the keyboard. This step may take 30-90 seconds. When this step is complete, you will hear a

sound.

Once calibration has started, you should not exit the tool. Do not exiting the tool during the calibration process. If you exit, it could cause touch function poorly.

4. Place the black side of the calibration board so that it completely covers the screen, press

Enter on the keyboard. This step may take 5-15 seconds. When this step is complete, you

will hear a sound.

5. Remove the calibration board. Calibration data is then analyzed and saved. You will see a

message indicating that calibration completed successfully.

6. Press Enter on the keyboard to close the tool. You have completed calibration.

In the event an error occurs during calibration, you should receive an error message. If calibration fails more than three times, or if a catastrophic event is detected, you will be

directed to contact the SAMSUNG customer care center.

Surface®, place the white

Page 36

Chapter. 6

Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Center

Before calling Samsung Customer Service Center, test your product as follows.

If the problem persists, contact Samsung Customer Service Center.

Check the following.

Screen issue

TROUBLESHOOTING GUIDE

The Power LED is turned off.

The screen is blank.

The images on the screen look distorted.

The screen is not clear.

The screen is blurry.

Make sure that the power cord is connected.

Check the cable connection to the product

Set the resolution and frequency to the recommended level.

TROUBLESHOOTING GUIDE

The screen appears

unstable and shaky.

There are shadows or ghost images left on the screen.

The screen is too bright. The screen is too dark.

Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product. Then, change the screen settings if required by

referring to the Additional Information on the product menu.

Adjust the Brightness in the OSD.

Audio issues

TROUBLESHOOTING GUIDE

There is no sound. Check the connection of the stereo cable or adjust the volume.

Check that the device connected to the product is powered on.

The volume is too low. Adjust the volume.

If the volume is still low after turning it up to the maximum

level, adjust the volume on your PC sound card or software

program.

Page 37

Troubleshooting Guide

Touch input issues

TROUBLESHOOTING GUIDE

Touch input is not working properly.

Adjust the light intensity to be as dark as possible in the area

where you are using the product.

In Windows mode, use the Environmental Lighting Optimizer (ELO) tool to see if lighting is affecting product performance.

If necessary, adjust lighting conditions.

Power the product off and on again.

Page 38

Chapter. 7

Specications

General

Model Name SUR40

Panel

Synchronization

Display Color 16.7 M

Resolution

Maximum Pixel Clock 148.5 MHz (Digital)

Power Supply

Ports

Connectivity WiFi 802.11b/g/n, Bluetooth 3.0+HS

Size 40 inches (101 cm)

Display area 885.6 mm (H) x 498.15 mm (V)

HDMI Input

Optimum Resolution

Maximum Resolution

Side Headphone, MIC In, USB(2DOWN), SD card

Rear View

Horizontal: VESA timing is not supported

Vertical: VESA timing is not supported

1920 x 1080 60 Hz

This product uses 100 to 240V.

Refer to the label at the back of the product as the

standard voltage can vary in different countries.

HDMI OUT, LAN, USB(2DOWN), HDMI IN, DIGITAL AUDIO OUT(OPTICAL), AUDIO OUT(L,R)

1080p 50/60 Hz, 720p 50/60 Hz, 576p 50 Hz, 480p 50/60 Hz

- Interlace mode is not available.

HDMI Input Resolution

HDMI Input Audio Format 2-channel L-PCM

Dimensions (W x H x D) / Weight

Operating

Environmental conditions

Storage

Panel Dots (Pixels)

The above specications are subject to change without notice to improve quality.

This device is a Class A digital apparatus.

- PC Timing is not available.

- The deep color feature is not available.

- Only RGB444 mode is available. (YCbCr444 and YCbCr422 are not available.)

1095.0 x 103.0 x 707.4 mm / 36.8 Kg

43.11 x 4.06 x 27.85 inches / 81.1 lbs

Temperature : 41 °F - 86 °F (5 °C - 30 °C)

Humidity : 8 % - 85 %, non-liqueed, an altitude of

2000m or lower

Temperature : -4°F - 113°F (-20°C - 45°C)

Humidity : 5 % - 95 %, non-liqueed, an altitude of

3000m or lower

Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may

be brighter or darker on the LCD panel. This does not

affect product performance.

Page 39

Specifications

(USA Only)

Dispose unwanted electronics through an approved recycler.

To nd the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278 - 0799

CALIFORNIA USA ONLY (Applicable for networking models only.)

This Perchlorate warning applies only to primary CR(Manganese Dioxide) Lithium coin cells

in the product sold or distributed ONLY in California USA “Perchloate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/

perchlorate.”

FCC / IC Compliance Information

This device complies with Part 15 of FCC Rules and Industry Canada ICES-003.

Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received including interference that may cause

undesired operation.

Warnings

This equipment has been tested and found to comply with limits for a class A digital device,

pursuant to Part 15 of the FCC Rules and Industry Canada ICES-003.

These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environmental. This equipment can generates, uses, and radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications.

Operation of this equipment in residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Power Consumption

NORMAL

OPERATION

Power Indicator On (white) Off Off

Power Consumption 220 Watts Less than 3 Watts 0 Watts

The power consumption level can vary in different operating conditions or when settings are changed.

To reduce the power consumption to 0, turn off the switch at the back or disconnect the power cord. Disconnect the power cable if you will not be using the product for an

extended period of time (during vacation, etc.).

POWER OFF

(Windows is closed)

POWER OFF

(Mechanical switch off)

Screen Water Ingress Conditions

Conditions Acceptable level

Amount of liquid 16 oz. (0.5L)

Type of liquid Water, or liquid with less than 25% ethanol concentration

Guaranteed maximum safe

hours of exposure to liquid

2 hours

[ Recommendation - EU Only ]

Hereby, Samsung Electronics, declares that this [Monitor] is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

The ofcial Declaration of Conformity may be found at http://www.

samsung.com, go to Support > Search Product Support and enter the model name.

In France, this equipment may only be used indoors.

This equipment may be operated in all EU countries.

Page 40

Specifications

Dimensions

1095.0 mm

887.7 mm

mm 707.4 mm

500.2

103.0

NOTE

All drawings are not necessarily to scale. Some dimensions are subject to change without prior

notice. Refer to the dimensions prior to performing installation of your product.

Not responsible for typographical or printed errors.

Page 41

Chapter. 8

Appendix

Contact SAMSUNG WORLDWIDE

NOTE

If you have any questions or comments relating to Samsung products, please contact the

SAMSUNG customer care Center.

NORTH AMERICA

U.S.A

CANADA

MEXICO 01-800-SAMSUNG (726-7864) http://www.samsung.com

ARGENTINA 0800-333-3733 http://www.samsung.com

BRAZIL

BOLIVIA 800-10-7260 http://www.samsung.com

1-800-SAMSUNG (726-7864)

1-866-SAM4BIZ (726-4249)

1-800-313-8513

1-800-SAMSUNG (726-7864)

LATIN AMERICA

0800-124-421

4004-0000

http://www.samsung.com

http://www.samsung.com/ca

http://www.samsung.com/ca_fr (French)

http://www.samsung.com

COSTA RICA 0-800-507-7267 http://www.samsung.com

DOMINICA 1-800-751-2676 http://www.samsung.com

ECUADOR 1-800-10-7267 http://www.samsung.com

EL SALVADOR 800-6225 http://www.samsung.com

GUATEMALA 1-800-299-0013 http://www.samsung.com

HONDURAS 800-27919267 http://www.samsung.com

JAMAICA 1-800-234-7267 http://www.samsung.com

NICARAGUA 00-1800-5077267 http://www.samsung.com

PANAMA 800-7267 http://www.samsung.com

PERU 0-800-777-08 http://www.samsung.com

PUERTO RICO 1-800-682-3180 http://www.samsung.com

TRINIDAD &

TO-BAGO

VENEZUELA 0-800-100-5303 http://www.samsung.com

1-800-SAMSUNG (726-7864) http://www.samsung.com

CHILE

COLOMBIA 01-8000112112 http://www.samsung.com

800-SAMSUNG (726-7864)

From mobile 02-482 82 00

http://www.samsung.com

Page 42

Appendix

EUROPE

ALBANIA 42 27 5755 http://www.samsung.co

AUSTRIA

BELGIUM 02-201-24-18

BOSNIA 05 133 1999 http://www.samsung.com

BULGARIA 07001 33 11 http://www.samsung.com

CROATIA 062 SAMSUNG (062 726 7864) http://www.samsung.com

CZECH

DENMARK 70 70 19 70 http://www.samsung.com

FINLAND 030 - 6227 515 http://www.samsung.com

FRANCE 01 48 63 00 00 http://www.samsung.com

GERMANY

CYPRUS From landline : 8009 4000 http://www.samsung.com

GREECE

HUNGARY 06-80-SAMSUNG (726-7864) http://www.samsung.com

ITALIA 800-SAMSUNG (726-7864) http://www.samsung.com

0810 - SAMSUNG

(7267864,€ 0.07/min)

800-SAMSUNG(800-726786) http://www.samsung.com

Samsung Electronics Czech and Slovak, s.r.o., Oasis Florenc, Sokolovská

394/17, 180 00, Praha 8

01805 - SAMSUNG

(726-7864, € 0,14/Min)

From landline : 80111-SAM-SUNG

(7267864)

From landline & mobile : (+30)

210 6897691

http://www.samsung.com

http://www.samsung.com/be (Dutch)

http://www.samsung.com/be_fr

(French)

http://www.samsung.com

KOSOVO +381 0113216899 http://www.samsung.com

LUXEMBURG 261 03 710 http://www.samsung.com

MACEDONIA 023 207 777 http://www.samsung.com

MONTENEGRO 020 405 888 http://www.samsung.com

NETHERLANDS

NORWAY 815-56 480 http://www.samsung.com

POLAND

PORTUGAL 808 20-SAMSUNG (808 20 7267) http://www.samsung.com

RUMANIA

SERBIA 0700 SAMSUNG (0700 726 7864) http://www.samsung.com

SLOVAKIA 0800 - SAMSUNG (0800-726786) http://www.samsung.com

SPAIN

SWEDEN 0771 726 7864 (SAMSUNG) http://www.samsung.com

SWITZERLAND

U.K 0330 SAMSUNG (7267864) http://www.samsung.com

EIRE 0818 717100 http://www.samsung.com

LITHUANIA 8-800-77777 http://www.samsung.com

0900-SAMSUNG

(0900-7267864) (€ 0,10/Min)

0 801-1SAMSUNG(172-678)

+48 22 607-93-33

From landline : 08010-SAM-SUNG

(7267864)

From landline & mobile : (+40)

21 206 01 10

902 - 1 - SAMSUNG (902 172

678)

0848 - SAMSUNG

(7267864, CHF 0.08/min)

http://www.samsung.com

http://www.samsung.com/ch_fr/

(French)

Page 43

Appendix

LATVIA 8000-7267 http://www.samsung.com

ESTONIA 800-7267 http://www.samsung.com

TURKEY 444 77 11 http://www.samsung.com

CIS

RUSSIA 8-800-555-55-55 http://www.samsung.com

GEORGIA 8-800-555-555 http://www.samsung.com

ARMENIA 0-800-05-555 http://www.samsung.com

AZERBAIJAN 088-55-55-555 http://www.samsung.com

KAZAKHSTAN

UZBEKISTAN 8-10-800-500-55-500 http://www.samsung.com

KYRGYZSTAN 00-800-500-55-500 http://www.samsung.com

TADJIKISTAN 8-10-800-500-55-500 http://www.samsung.com

MONGOLIA - http://www.samsung.com

UKRAINE 0-800-502-000

BELARUS 810-800-500-55-500 http://www.samsung.com

MOLDOVA 00-800-500-55-500 http://www.samsung.com

8-10-800-500-55-500

(GSM:7799)

http://www.samsung.com

http://www.samsung.com/ua

http://www.samsung.com/ua_ru

ASIA PACIFIC

AUSTRALIA 1300 362 603 http://www.samsung.com

NEW ZEALAND 0800 SAMSUNG (0800 726 786) http://www.samsung.com

CHINA 400-810-5858 http://www.samsung.com

HONG KONG (852) 3698 - 4698

1800 1100 11

INDIA

INDONESIA

JAPAN 0120-327-527 http://www.samsung.com

MALAYSIA 1800-88-9999 http://www.samsung.com

PHILIPPINES

SINGAPORE 1800-SAMSUNG (726-7864) http://www.samsung.com

3030 8282

1800 3000 8282

1800 266 8282

0800-112-8888

021-5699-7777

1-800-10-SAMSUNG (726-7864)

for PLDT

1-800-3-SAMSUNG (726-7864)

for Digitel

1-800-8-SAMSUNG (726-7864)

for Globe

02-5805777

http://www.samsung.com/hk

http://www.samsung.com/hk_en/

http://www.samsung.com

THAILAND

TAIWAN

VIETNAM 1 800 588 889 http://www.samsung.com

1800-29-3232

02-689-3232

0800-329-999

0266-026-066

http://www.samsung.com

Page 44

Appendix

MIDDLE EAST

IRAN 021-8255 http://www.samsung.com

OMAN 800-SAMSUNG (726-7864) http://www.samsung.com

KUWAIT 183-2255 http://www.samsung.com

BAHRAIN 8000-4726 http://www.samsung.com

EGYPT 08000-726786 http://www.samsung.com

JORDAN 800-22273 http://www.samsung.com

MOROCCO 080 100 2255 http://www.samsung.com

SAUDI ARABIA 9200-21230 http://www.samsung.com

U.A.E 800-SAMSUNG (726-7864) http://www.samsung.com

AFRICA

CAMEROON 7095- 0077 http://www.samsung.com

COTE D’LVOIRE 8000 0077 http://www.samsung.com

GHANA

KENYA 0800 724 000 http://www.samsung.com

NIGERIA 0800-726-7864 http://www.samsung.com

SENEGAL 800-00-0077 http://www.samsung.com

SOUTH AFRICA 0860-SAMSUNG (726-7864) http://www.samsung.com

TANZANIA 0685 88 99 00 http://www.samsung.com

UGANDA 0800 300 300 http://www.samsung.com

0800-10077

0302-200077

http://www.samsung.com

Correct Disposal

Correct Disposal of This Product

(Applicable in the European Union and other European countries with separate

collection systems)

This marking on the product, accessories or literature indicates that the product

and its electronic accessories (e.g. charger, headset, USB cable) should not be

disposed of with other household waste at the end of their working life. To prevent

possible harm to the environment or human health from uncontrolled waste

disposal, please separate these items from other types of waste and recycle them

responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this

product, or their local government ofce, for details of where and how they can

take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions

of the purchase contract. This product and its electronic accessories should not be

mixed with other commercial wastes for disposal.

Correct disposal of batteries in this product

(Applicable in the European Union and other European countries with separate battery return systems.)

The marking on the battery, manual or packaging indicates that the battery in this product should not be disposed of with other household waste. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66.

The battery incorporated in this product is not user replaceable. For information on

its replacement, please contact your service provider. Do not attempt to remove the

battery or dispose it in a re. Do not disassemble, crush, or puncture the battery. If

you intend to discard the product, the waste collection site will take the appropriate

measures for the recycling and treatment of the product, including the battery.

Page 45

Appendix

Responsibility for the Pay Service (Cost to Customers)

When the service is requested, in spite of in warranty, we may charge you for a visit from a

service technician in the following cases.

Not a product defect

Cleaning of the product, Adjustment, Explanation, Re-installation and etc.

- If a service technician gives instructions on how to use TV or simply adjusts options without disassembling product.

- If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.).

- If a product is reinstalled or devices are connected additionally after installing the purchased

product for the rst time.

- If a product is reinstalled to move to a different spot or to move to a different house.

- If customer requests instructions on how to use because of another company’s product.

- If customer requests instructions on how to use the network or another company’s program.

- If customer requests software installation and setup for the product.

- If a service technician removes/cleans dusts or foreign materials inside of the product.

- If customer requests an installation additionally after purchasing a product through home- shopping or online.

A Product damage caused by customer’s fault

Product damage caused by customer’s mishandling or wrong repair.

If a product damage is caused by;

- external impact or drop.

- use of supplies or separatly sold product unspecied by Samsung.

- repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd.

- remodeling or repairing the product by customer.

- using it with incorrect voltage or non-authorised electrical connections.

- not following the “cautions” in User Manual.

Others

- If product fails by natural disaster (lightning, re, earthquake, ood damage, etc).

- If consumable components are all used up (Battery, Toner, Fluorescent lights, Head, Vibrator,

Lamp, Filter, Ribbon, etc.).

If customer requests a service in case the product has no defect, service fee may be charged. So please read User Manual rst.

Page 46

Appendix

Black Matrix

Source Drain

Data Bus-Line

TFT

Gate

Pixel Electrode (ITO)

Storage Capaccitor (Cs)

Color-Filter

Common Electrode (ITO)

Optimum Picture Quality and Afterimage Burn-in Prevention

Optimum Picture Quality

- To enjoy the optimum picture quality, go to the Control Panel in Windows Mode and adjust the resolution and refresh rate as shown below. The picture quality of TFT-LCDs may

degrade if the optimum resolution is not selected.

RESOLUTION VERTICAL FREQUENCY

1920 x 1080 60 Hz

- Due to the nature of the manufacturing of this product, approximately 1 pixel per million

(1ppm) may be brighter or darker on the LCD panel. This does not affect product

performance.

THE NUMBER OF SUB-PIXELS BY LCD PANEL TYPE

6,220,800

- Unlike CDT monitors, TFT-LCD monitors (due to the nature of the panel) can be set to

only one resolution to obtain the optimum picture quality. Therefore, setting a resolution other than the specied resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specied for your monitor.

- Light leakage could be on the edge of *SIP panel caused by functionality of SIP Panel, but it does not affect performance of the product. (*SIP : Sensor in Pixel)

- It is likely to be seen at low contrast and black screen. To minimize the effect of light

leakage, it is recommended to use a color higher than 20-grey contrast level for background

of the screen.

Prevention of Afterimage Burn-in

What is afterimage burn-in?

Such a voltage difference between electrodes increases with time and makes the liquid

crystals thinner. When this occurs, a previous image can remain on the screen when the

pattern changes. To prevent this, the accumulated voltage difference should be reduced.

Page 47

Appendix

FLIGHT

TIME

TIME OZ348 UA102

21:10

20:30

OZ348 UA102

21:10

20:30

Type 1 Type 2

- Powering Off, Screen Saver and Power Saving Mode

Ensure the product is powered off for 16 hours after it is used for 8 hours.

Set the product to power off according to the power supply specications in the display

properties of the product.

- Regular Color Change

NOTE

Switch between 2 colors every 30 minutes as shown above.

- Avoid combinations of a text color and background color of contrasting brightness. Avoid using grey as it may contribute to afterimage burn-in. Avoid using colors of contrasting brightness (black and white; grey).

FLIGHT

OZ348

TIME

20:30

FLIGHT

OZ348

: :

TIME

20:30

Move and change text every 30 minutes as shown below.

FLIGHT

OZ348

Regularly display a moving image along with a logo. Interval: Display a moving image along with a logo for 60 seconds after using for 4 hours.

The best way to protect the product from ghost image (image burn-in on the screen) is to turn the power off or enable a screensaver when the product or system is not in use. Also, Warranty service may be limited depending on instruction guide.

TIME

20:30

[ Step 1 ] [ Step 2 ] [ Step 3 ]

FLIGHT

OZ348

: :

TIME 20:30

PIXEL FUNCTION BAR FUNCTION ERASER FUNCTION

Black pixels move vertically.

Two black bars move

vertically and horizontally.

FLIGHT

Horizontal bar

OZ348 UA102

TIME 20:30 21:10

A black bar moves

horizontally.

- Regular Text Color Change

Use bright colors of similar brightness. Interval: Change text color and background color every 30 minutes

: :

TIME 20:30

FLIGHT OZ348

FLIGHT

OZ348

: :

TIME 20:30

FLIGHT TIME

OZ348

: :

20:30

FLIGHT OZ348

: :

TIME 20:30

Page 48

Index

Afterimage 46

Brightness 34

Components 11 Creating a Windows user account 29

Items sold separately 11 Input source 34

Memory card 27

On Screen Display Menu 34

Rear View 12 Re-installing Windows 7 33 Reset (menu properties) 34

Screen resolution 38 Size 38 Sound 36 Surface Mode 28

Troubleshooting 36

Touch 37

Volume 34