This guide will familiarize you with wireless srvice and your new phone
through simple, easy-to-follow instuctions. It’s all right here – from setting
up your account passwords and voicemail to using the most advanced
features of your phone.
®
Welcome and thank you for choosing Qwest®.
i
Introduction
This Phone Guide introduces you to wireless service and all the features
of your new phone. It’s divided into four sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Phone
⽧ Section 3: Qwest
⽧ Section 4: Safety and Warranty Information
Throughout this guide, you’ll find tips that highlight special shortcuts and
timely reminders to help you make the most of your new phone and
service. The Table of Contents and Index will also help you quickly locate
specific information.
You’ll get the most out of your phone if you read each section. However, if
you’d like to get right to a specific feature, simply locate that section in the
Table of Contents and go directly to that page. Follow the instructions in
that section, and you’ll be ready to use your phone in no time.
®
Service Features
Phone
Guide Note:
WARNING
ii
Due to updates in phone software, this printed guide may not be
the most current version for your phone. Visit www.qwest.com
and sign on to My PCS to access the most recent version of the
phone guide.
Please refer to the Important Safety Information section on page
215 to learn about information that will help you safely use your
phone. Failure to read and follow the Important Safety Information
in this phone guide may result in serious bodily injury, death, or
property damage.
Your Phone’s Menu
The following list outlines your phone’s menu structure. For more
information about navigating through the menus, please see “Navigating
Through Phone Menus” on page 25.
Press Menu>Options to display the following:
OPTIONS (RIGHT SOFTKEY)
1: Menu Style
1: 3x4 Black2: 3x4 White3: List White
WEB
CALL HISTORY
1: Outgoing Calls
2: Incoming Calls
3: Missed Calls
4: Recent Calls
MEDIA PLAYER
1: Channel Listing
2: Memory Card
3: Play List
ON DEMAND
MISSED ALERTS
MUSIC
MY CONTENT
1: Games
1: Get New Games2: My Content Manager Games
3: Midnight Pool4: PAC-MAN / Ms. PAC-MAN DEMO
5: Tetris Demo6: World Poker Tour Demo
7: ZUMA Demo
2: Themes
iii
1: Get New Themes2: My Content Manager Themes
3: Classic View4: Tropical
3: Ringers
1: Get New Ringers2: My Content Manager Ringers
4: Screen Savers
1: Get New Screen Savers2: My Content Manager Screen Savers
5: Applications
1: Get New Applications2: My Content Manager Applications
3: ToneMaker DJ-Create4: Zagat Trial
Music Tones
6: IM & Email
1: Get New IM & Email2: My Content Manager IM & Email
3: Yahoo! Mail download
MESSAGING
1: Send Message
1: Text2: Picture Mail
3: Hand.Msg
2: Text Message
1: Inbox2: Outbox
3: Drafts4: Send Text
3: Picture Mail
1: Inbox2: Sent Mail
3: Saved Mail4: Pending
4: IM & Email
1: Yahoo! Mail download2: I3: AOL
3: MSN4: Yahoo!
5: Earthlink6: Other
5: Voicemail
1: Call Voicemail2: Clear Envelope
6: Chat & Dating
7: Settings
1: General
1: Notification
1: Message & Icon2: Icon only
2: Preset Messages
iv
1: Can’t talk right now. Send me a message.2: Call me
3: Where are you?4: Can you pick up5: Meet me at
6: Let’s get lunch.7: The meeting has been cancelled.
8: I’ll be there at9: What time does it start?
10: I love you!11: [Empty]12: [Empty]
13: [Empty]14: [Empty]15: [Empty]
16: [Empty]17: [Empty]18: [Empty]
19: [Empty]20: [Empty]
3: Message Alert
1: VOLUME
1: Voicemail2: Text Message3: Picture Mail
2: TYPE
1: Voicemail2: Text Message3: Picture Mail
3: REMINDER
1: Off2: Once3: Every 2 min
4: Auto-Erase (Yes/No)
2: Text Message
1: Save in Outbox (Yes/No)2: Priority (Normal/Urgent)
3: Call Back # (None/xxxxxxxxxx/Other)4: Edit Signature (On/Off)
TOOLS
1: Mass Storage
1: Connect to PC
2: File Manager
3: Format
4: Memory Info.
2: Voice Service
3: Voice Memo
1: Record2: Review
3: Erase All
4: Bluetooth
5: Dictionary
1: Search word2: Wordbook (English wordbook/Spanish wordbook
3: Review test (English wordbook/Spanish workbook )
4: Set color (Theme 1-4)
6: Planner
v
1: Today2: Scheduler
3: Task List4: Countdown
7: Memo Pad
8: World Time
1: Set DST
9: Alarm Clock
1: Alarm #12: Alarm #2
3: Alarm #3
0: Calculator
*: Set Time (displayed when there is no time information)
PICTURES
1: Camera
Press the right softkey to view the following options:
1: Self-Timer
1: Off2: 5 Seconds3: 10 Seconds
2: Fun Tools..
1: Fun Frames
1: Off2: Pattern3: Top Secret
4: White5: Drop6: Microphone
7: X-mas8: Sushi9: Bean
10: Birthday11: Big Mouth
1: Use Ringer Volume2: Separate Volume3: Always Vibrate
2: PICTURE MAIL
1: Use Ringer Volume2: Separate Volume3: Always Vibrate
3: VOICE MAIL
1: Use Ringer Volume2: Separate Volume3: Always Vibrate
4: ALARMS
1: Use Ringer Volume2: Separate Volume3: Always Vibrate
5: APP. VOLUME
1: Sound
1: Use Ringer Volume2: Separate Volume
2: Game Vibrate (On/Off)
3: Alerts
1: Minute Beep (On/Off)2: Service (On/Off)3: Connec t (On/Off)
4: Sig. Fade Tone (On/Off)5: Power On (Off/Mystery/Crystal/Exciting)
6: Power Off (Off/Mystery/Crystal/Exciting)
4: Key Tone
1: Tone Type
1: DTMF2: Xylophone3: Voice
2: Key Tone Level
1: Key Tone Off2: Level 1 - 8
3: Tone Length
1: Short2: Long
3: Power Vision
1: Enable/Disable Vision2: Net Guard (On/Off)3: Update Profile
4: Voice Service
1: Choice Lists
1: Automatic2: Always On3: Always Off
2: Sensitivity
xi
1: Reject More2: Recommended3: Reject Less
3: Digit Dialing
1: Adapt Digits2: Reset Digits
4: Sound
1: Prompts (On/Off)
2: Digits (On/Off)
3: Names (On/Off)
4: Name Settings
1: SPEED
1: Faster2: Recommended3: Slower
2: VOLUME
1: Louder2: Recommended3: Softer
5: VoiceMode
1: ADAPT VOICEMODE
2: RESET VOICEMODE
3: TUTORIAL
6: Voice Launch
1: Talk Key2: Talk Key and Flip Open
7: About
5: Security
1: Lock Phone
1: Unlocked2: On Power-Up3: Lock Now
2: Lock Pic/Video (On/Off)
3: Change Lock
4: Special #
1: Empty2: Empty3: Empty
5: Erase
1: Erase Contacts (Yes/No)
2: Erase My Content (Yes/No)
3: Erase Pic/Video (Yes/No)
4: Erase Voice Memo (Yes/No)
xii
5: Erase Messages (Yes/No)
6: Default Settings (Yes/No)
7: Reset Favorites(Yes/No)
8: Reset Phone (Yes/No)
9: Lock Services
1: Voice: Lock/Unlock2: Power Vision: Lock/Unlock
6: Roaming
1: Set Mode
1: Automatic2: Roaming only3: Qwest
2: Call Guard (On/Off)
3: Data Roam Guard (Always Ask/Never Ask)
7: Launch Pad
1: Up Key
1: Contacts2: Voice Memo3: Scheduler
4: Messaging5: Voice Service6: Ringer Type
7: My Content8: Display9: Alarms
10: Calculator11: Media Player12: Web
13: Inbox14: Send Text15: Missed Alerts
16: On Demand
2: Down Key
1: Contacts2: Voice Memo3: Scheduler
4: Messaging5: Voice Service6: Ringer Type
7: My Content8: Display9: Alarms
10: Calculator11: Media Player12: Web
13: Inbox14: Send Text15: Missed Alerts
16: On Demand
3: Left Key
1: Contacts2: Voice Memo3: Scheduler
4: Messaging5: Voice Service6: Ringer Type
7: My Content8: Display9: Alarms
10: Calculator11: Media Player12: Web
13: Inbox14: Send Text15: Missed Alerts
16: On Demand
xiii
4: Right Key
1: Contacts2: Voice Memo3: Scheduler
4: Messaging5: Voice Service6: Ringer Type
7: My Content8: Display9: Alarms
10: Calculator11: Media Player12: Web
13: Inbox14: Send Text15: Missed Alerts
16: On Demand
8: Others
1: Call Setup
1: Abbrev. Dial (On/Off)
2: Contacts Match (On/Off)
3: Restriction
4: Call Answer
1: Any Key2: Talk Key3: Flip Open
5: Auto Answer (CarKit/Headset) (Yes/No)
2: Language
1: English2: Español
3: Airplane Mode (On/Off/On Power Up)
4: Location (On/Off)
5: Key Guard
1: Flip-closed2: After 5 Seconds3: Off
6: Audio Routing
1: Normal2: Headset Only
7: TTY Options
1: TTY Off2: TTY Full3: TTY + Hear
4: TTY + Talk
8: Update Phone SW
9: Phone Info
1: Phone Number2: Icon Glossary3: Version
4: Advanced
0: Bluetooth
1: Enable (On/Off)
2: Visibility
1: Always visible2: Visible for 3min3: Hidden
xiv
3: Device name
4: Exchange FTP Folder
5: Device Info
IN USE MENU
Press Options (right softkey) to display the following options:
1: Turn Speaker On/Off2: Key Mute/Unmute3: Contacts
4: Messaging5: 3-Way Call6: Call History
7:Voice Memo8: Tools9: Phone Info
xv
xvi
Getting Started
Section 1
2
Section 1A
Setting Up Service
In This Section
⽧ Getting Started
⽧ Setting Up Your Voicemail
⽧ Account Passwords
⽧ Getting Help
Setting up service on your new phone is quick and easy. This
section walks you through the necessary steps to unlock your phone, set
up your voicemail, establish passwords, and contact Qwest for assistance
with your wireless service.
Setting Up Service
Section 1A: Setting Up Service3
Getting Started
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Press Unlock ().
To select a softkey, press the softkey button directly below the softkey
Note:
text that appears at the bottom left and bottom right of your phone’s
display screen. Softkey actions change according to the screen you’re
viewing and will not appear if there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes, the code is
not visible as you type.)
If you can’t recall your lock code, try using the last four digits of your
Tip:
wireless phone number or try 0000. If neither of these work, call Qwest
Wireless™ Repair at 1-888-879-0611.
4Section 1A: Setting Up Service
Setting Up Your Voicemail
All unanswered calls to your phone are automatically transferred to your
voicemail, even if your phone is in use or turned off. Therefore, you will
want to set up your voicemail and personal greeting as soon as your phone
is activated.
To set up your voicemail:
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your passcode
䡲 Record your name announcement
䡲 Record your greeting
䡲 Choose whether or not to activate One-Touch Message Access
(a feature that lets you access messages simply by pressing
and holding , bypassing the need for you to enter your
passcode)
Voicemail Passcode
Note:
If you are concerned about unauthorized access to your voicemail
account, Qwest recommends you enable your voicemail passcode.
For more information about using your voicemail, see “Using Voicemail” on
page 172.
Setting Up Service
Section 1A: Setting Up Service5
Account Passwords
As a Qwest customer, you enjoy unlimited access to your personal account
information, your voicemail account, and your Sprint PCS Vision
Power Vision
information, you will need to create passwords to protect your privacy.
SM
account. To ensure that no one else has access to your
®
or Sprint
Account Password
If you are the account owner, you’ll have an account password to sign on to
www.qwest.com and to use when calling Qwest Wireless Customer
Service.
Voicemail Password
You’ll create your voicemail password (or passcode) when you set up your
voicemail. See “Setting Up Your Voicemail” on page 172 for more information
on your voicemail password.
Sprint PCS Vision or Sprint Power Vision Password
With your M500 by Samsung, you may elect to set up a
Sprint PCS Vision or Sprint Power Vision password. This optional password
may be used to authorize purchase of Premium Services content and to
protect personal information on multi-phone accounts.
For more information, or to change your passwords, sign on to
www.qwest.com or call Qwest Wireless™ Repair Service at
1-888-879-0611.
6Section 1A: Setting Up Service
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