Samsung SPH-M360ZBAXAR User Manual
© 2009 Sprint. Sprint and the logo are trademarks of Sprint.
SPH-M360
Other marks are the property of their respective owners.
11 / 8 / 10
User Guide
www.sprint.com
Consejo: Para encontrar esta guía para usuarios en español,
por favor visita a
Support > Phones & Devices.
To find this user guide in Spanish, please visit
www.sprint.com and click Support > Phones &
Devices
Important Privacy Message – Sprint’s policies often do no
apply to third-party applications. Third-party applications may
access your personal information or require Sprint to disclose
your customer information to the third-party application
provider. To find out how a third-party application will collect,
access, use, or disclose your personal information, check the
application provider’s policies, which can usually be found on
their website. If you aren’t comfortable with the third-party
application’s policies, don’t use the application.
SPH-M360_UG_DI18_LH_110810_F8
www.sprint.com y haz clic en
.
Table of Contents
Tip: Looking for something? If you don’t see it in the headings
listed here, try the Index on page 111.
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . i
Section 1: Getting Started . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . 2
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . 2
Activating Your Phone . . . . . . . . . . . . . . . . . . . . . . . 3
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . 4
Sprint Account Passwords . . . . . . . . . . . . . . . . . . . 4
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Section 2: Your Phone . . . . . . . . . . . . . . . . . . . . 7
2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . 8
Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Viewing the Display Screen . . . . . . . . . . . . . . . . . 10
Turning Your Phone On and Off . . . . . . . . . . . . . 14
Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . 14
Navigating Through the Menus . . . . . . . . . . . . . . 16
Displaying Your Phone Number . . . . . . . . . . . . . 17
Making and Answering Calls . . . . . . . . . . . . . . . 17
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2B. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . 34
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
TTY Use With Sprint Service . . . . . . . . . . . . . . . . 35
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . 37
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 38
2C. History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Making a Call From History . . . . . . . . . . . . . . . . . 42
Saving a Number From History . . . . . . . . . . . . . 43
Prepending a Number From History . . . . . . . . . 43
Erasing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
2D. Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Adding a New Contacts Entry . . . . . . . . . . . . . . 44
Saving a Phone Number . . . . . . . . . . . . . . . . . . 45
Contacts Entry Options . . . . . . . . . . . . . . . . . . . . 45
Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . 46
Adding a Number to a Contacts Entry . . . . . . . . 47
Editing a Contacts Entry’s Numbers . . . . . . . . . . 47
Assigning Speed Dial Numbers . . . . . . . . . . . . . 47
Selecting a Ringer Type for an Entry . . . . . . . . 49
Assigning a Picture to an Entry . . . . . . . . . . . . . 49
Finding Contacts Entries . . . . . . . . . . . . . . . . . . . 50
Secret Contacts Entries . . . . . . . . . . . . . . . . . . . . 50
Dialing Sprint Services . . . . . . . . . . . . . . . . . . . . . 51
2E. Calendar & Tools . . . . . . . . . . . . . . . . . . . . 52
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Tip Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Eco Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
World Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Updating Your Phone . . . . . . . . . . . . . . . . . . . . . 56
2F. Voice Services . . . . . . . . . . . . . . . . . . . . . . 57
Automatic Speech Recognition (ASR) . . . . . . . . 57
Managing Voice Memos . . . . . . . . . . . . . . . . . . . 59
2G. Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Erasing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Sending a Picture . . . . . . . . . . . . . . . . . . . . . . . . . 66
Assigning Photos . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Managing My Places . . . . . . . . . . . . . . . . . . . . . . 67
2H. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Turning Bluetooth On and Off . . . . . . . . . . . . . . . 69
Using the Bluetooth Settings Menu . . . . . . . . . . 69
Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . . 70
Section 3: Sprint Service . . . . . . . . . . . . . . . . . 71
3A. Sprint Service: The Basics . . . . . . . . . . . 72
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Making a 3-Way Call . . . . . . . . . . . . . . . . . . . . . . . 78
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
3B. Web and Data Services . . . . . . . . . . . . . . 82
Getting Started With Data Services . . . . . . . . . . 82
Browser Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Downloading Games, Ringers, and More . . . . . 86
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Data Services FAQs . . . . . . . . . . . . . . . . . . . . . . . . 90
3C. Sprint Family Locator . . . . . . . . . . . . . . . . 92
GPS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Sprint Family Locator . . . . . . . . . . . . . . . . . . . . . . 92
Section 4:
Safety and Warranty Information. . . . . . . . . . 93
4A. Important Safety Information . . . . . . . . . 94
General Precautions . . . . . . . . . . . . . . . . . . . . . . . 94
Maintaining Safe Use of and
Access to Your Phone . . . . . . . . . . . . . . . . . . . . . 95
Using Your Phone With a
Hearing Aid Device . . . . . . . . . . . . . . . . . . . . . . . . 97
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . 98
Radio Frequency (RF) Energy . . . . . . . . . . . . . . . 99
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . 101
User Guide Proprietary Notice . . . . . . . . . . . . . 101
4B. Manufacturer’s Warranty . . . . . . . . . . . 102
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . 102
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Introduction
Your Phone’s Menu
This User Guide introduces you to Sprint® service and
all the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Phone
⽧ Section 3: Sprint Service Features
⽧ Section 4: Safety and Warranty Information
Note: Because of updates in phone software, this printed
guide may not be the most current version for your
phone. Visit
to access the most recent version of the user guide.
WARNING: Please refer to the Important Safety Information
www.sprint.com and sign on to My Sprint
section on page 94 to learn about information
that will help you safely use your phone. Failure to
read and follow the Important Safety Information
in this phone guide may result in serious bodily
injury, death, or property damage.
The following table outlines your phone’s main menu
structure. For more information about using your
phone’s menus, see “Navigating Through the Menus”
on page 16.
Web
Messages
1: Voicemail
1: Call Voicemail 2: Clear Envelope
2: Send Message
1: Go to Contacts
3: Messages
4: Settings
1: Notification 2: Callback Number
3: Preset Messages 4: Signature
5: Reset Envelope
My Stuff
1: Application Manager
i
2: Games
1: Get New Games 2: My Stuff Manager Games
3: Ringers
1: Get New Ringers 2: My Stuff Manager Ringers
4: Screen Savers
1: Get New Screen Savers
2: My Stuff Manager Screen Savers
5: Applications
1: Get New Applications
2: My Stuff Manager Applications
6: Call Tones
History
Missed Alerts
Contacts
Photos
1: Camera 2: My Photos
3: My Places
Settings/Tools
1: Settings
ii
1: Display
1: Main Screen 2: Outer Screen
3: Picture ID 4: Backlight Control
5: Brightness 6: PowerSave Mode
2: Volume
1: Incoming Ringer Volume
2: Playback Volume 3: Key Beeps
3: Ringers
1: Incoming Calls 2: Voicemail
3: Text Message 4: Alarm/Calendar
5: Power Up/Down 6: Battery Alert
4: Text Entry
1: Auto-Capital 2: Auto-Space
3: Dual Language 4: Personal Dictionary
5: Word Choice List 6: Next Word Complete
7: Word Complete 8: Use My Words
9: Help
5: Phone Information
1: Phone Number/User ID
2: Memory Status 3: Icon Glossary
4: Version 5: Advanced
6: My Account
6: Lock Phone
7: Location
8: Parental Controls
1: On /Of f
2: Change Parental Control Code
3: Restrictions
9: Reset/Delete
1: Reset Settings 2: Reset Phone
3: Delete Stuff 4: Change Lock Code
0: Others
1: Abbreviated Dialing
2: Call Answer 3: Accessibility
4: Airplane Mode 5: Data
6: Contact Match 7: Roaming
8: Language 9: Contacts
0: TTY Options *: Navigation Keys
2: Tools
1: Alar m
2: Calendar
1: Today 2: Scheduler
3: Task List 4: Countdown
3: Bluetooth
1: On/Off 2: Visibility
3: Add a New 4: Trusted Devices
5: My Bluetooth Info
4: Update Phone
1: Update Firmware 2: Update PRL
5: Voice Service
6: Calculator
1: Calculator 2: Tip Calculator
3: Eco Calculator
7: Device Self Service
8: World Time
9: Memo Pad
10: Voic e Mem o
1: Record 2: Review
Shopping
iii
Section 1
Getting Started
⽧ Setting Up Your Phone (page 2)
1A. Setting Up Service
4
3
1
2
⽧ Activating Your Phone (page 3)
⽧ Setting Up Your Voicemail (page 4)
⽧ Sprint Account Passwords (page 4)
⽧ Getting Help (page 5)
Setting Up Your Phone
1. Install the battery.
䡲 Remove the battery from its packaging.
䡲 Insert the battery into the opening in the back of
the phone, making sure the connectors align.
Gently press down to secure the battery.
䡲 Position the battery cover over the battery
compartment and press down until you hear a
click.
2 1A. Setting Up Service
2. Press to turn the phone on.
䡲 If your phone is activated, it will turn on, search for
Sprint service, and enter standby mode.
䡲 If your phone is not yet activated, see “Activating
Your Phone” on page 3 for more information.
3. Make your first call.
䡲 Use your keypad to enter a phone number.
䡲 Press .
Note: Your phone’s battery should have enough charge for
your phone to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge
your battery as soon as possible. See “Charging the
Battery” on page 15 for details.
Activating Your Phone
䢇 If you purchased your phone at a Sprint Store, it is
probably activated and ready to use.
䢇 If you received your phone in the mail and it is for a new
Sprint account or a new line of service, it is designed to
activate automatically. To confirm your activation,
make a phone call.
䢇 If you received your phone in the mail and you are
activating a new phone for an existing number on your
account, you can activate on your computer online or
directly on your phone.
To activate on your computer:
䡲 Go to ww w.sprint.com/activate and follow the
instructions.
To activate on your phone:
Note: For security reasons, you will need your Sprint phone
number and PIN to use this activation method.
1. Turn on your new phone. (Make sure the old one is
turned off.) Your phone will automatically attempt
Hands-Free Activation.
Note: Your phone will need to complete one hands-free
activation attempt before you can continue.
2. Press ACTIVATE (left softkey) to override auto-
activation and start the manual activation wizard.
Note: If you don't override Hands-Free Activation, your phone
will attempt to auto-activate five times. Wait for RETRY
to appear on your screen.
3. Press RETRY (left softkey).
4. Press ACTIVATE (left softkey).
5. Follow the on-screen prompts to complete the
activation process.
6. After you have completed the wizard, make a
phone call to confirm your activation.
If your phone is still not activated or you do not have
access to the Internet, contact Sprint Customer
Service at
Tip: Do not press while the phone is being activated.
1-888 -211-4727 for assistance.
Pressing cancels the activation process.
1A. Setting Up Service 3
Setting Up Service
Note: If you are having difficulty with activation, contact Sprint
Customer Service by dialing
other phone.
1-888-211-4727 from any
Setting Up Your Voicemail
Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or
turned off. You should set up your Sprint Voicemail and
personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized
access.
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your password.
䡲 Record your name announcement.
䡲 Record your greeting.
Note: Voicemail Password
Sprint strongly recommends that you create a
passcode when setting up your voicemail to protect
against unauthorized access. Without a password,
anyone who has access to your phone is able to
access your voicemail messages.
4 1A. Setting Up Service
For more information about using your voicemail, see
“Voicemail” on page 72.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data services account. To ensure
that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account Username and Password
If you are the account owner, you will create an account
username and password when you sign on to
www.sprint.com. (Click Need to register for access? to get
started.) If you are not the account owner (if someone
else receives the bill for your Sprint service), you can
get a sub-account password at
Voicemail Password
You’ll create your voicemail password (or passcode)
when you set up your voicemail. See “Setting Up Your
Voicemail” on page 4 for more information on your
voicemail password.
www.sprint.com.
Data Services Password
With your Sprint phone, you may elect to set up an
optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords,
sign on to
Service at
www.sprint.com or call Sprint Customer
1-888 -211-4727.
Getting Help
Managing Your Account
Online: www.sprint.com
䢇 Access your account information.
䢇 Check your minutes used (depending on your Sprint
service plan).
䢇 View and pay your bill.
䢇 Enroll in Sprint online billing and automatic payment.
䢇 Purchase accessories.
䢇 Shop for the latest Sprint phones.
䢇 View available Sprint service plans and options.
䢇 Learn more about data services and other products
like Sprint Picture Mail, games, ringers, screen
savers, and more.
From Your Sprint Phone
䢇 Press to check minute usage and
account balance.
䢇 Press to make a payment.
䢇 Press to access a summary of your
Sprint service plan or get answers to other questions.
䢇 Press to add a new line of service,
upgrade your phone, purchase accessories, or
access other account services.
From Any Other Phone
䢇 Sprint Customer Service: 1-88 8-211-4727.
䢇 Business Customer Service: 1-800-927-2199.
1A. Setting Up Service 5
Setting Up Service
Sprint 411
Sprint 411 gives you access to a variety of services and
information, including residential, business, and
government listings; movie listings or showtimes;
driving directions, restaurant reservations, and major
local event information. You can get up to three pieces
of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you
will be billed for airtime.
䊳 Press .
Sprint Operator Services
Sprint Operator Services provides assistance when you
place collect calls or when you place calls billed to a
local telephone calling card or third party.
䊳 Press .
For more information or to see the latest in products
and services, visit us online at
6 1A. Setting Up Service
www.sprint.com.
Section 2
Your P hone
⽧ Your Phone (page 8)
2A. Phone Basics
4. Softkey (right)
11. Earpiece/Speaker
8. BACK/Clear Key
10. MENU/OK
9. END/POWER Key
7. Microphone
6. Keypad
5. TALK Key
4. Softkey (left)
3. Navigation Key
2. Display Screen
1. Status Bar
Icons
⽧ Viewing the Display Screen (page 10)
⽧ Turning Your Phone On and Off (page 14)
⽧ Battery and Charger (page 14)
⽧ Navigating Through the Menus (page 16)
⽧ Displaying Your Phone Number (page 17)
⽧ Making and Answering Calls (page 17)
⽧ Entering Text (page 24)
Tip: Phone Software Upgrades – Updates to your phone’s
software may become available from time to time. Sprint
will automatically upload critical updates to your phone.
You can also use the menu to check for and download
updates. Press
Phone
to search for and download available updates.
> Settings/Tools > Tools > Update
Your Phone
8 2A. Phone Basics
13. Camera
14. Headset
Jack
12. Volume
Buttons
15. Camera
Button
16. Charger/Accessory
Jack
Key Functions
1. Status Bar Icons provide information about your
phone’s status and options, such as signal
strength, roaming, ringer setting, messaging, and
battery charge.
2. Display Screen displays all the information needed
to operate your phone, such as the call status, the
Contacts list, the date and time, and the greeting.
3. Navigation Key scrolls through the phone’s menu
options and acts as a shortcut key from standby
mode.
4. Softkeys let you select softkey actions or menu
items corresponding to the bottom left and bottom
right lines on the Display Screen.
5. TALK Key allows you to place or receive calls,
answer Call Waiting, use 3-Way Calling, or activate
Voice Dial.
6. Keypad lets you enter numbers, letters, and
characters, and select menu items. Press and hold
keys for speed dialing.
7. Microphone allows other callers to hear you clearly
when you are speaking to them.
8. BACK/Clear Key deletes characters and numbers
from the display in text entry mode. When in a
menu, pressing the Back key returns you to the
previous menu. This key also allows you to return
to the previous screen in a data session.
2A. Phone Basics 9
Phone Basics
9.
END/POWER Key lets you turn the phone on or off,
end a call, or return to standby mode. While in the
main menu, it returns the phone to standby mode
and cancels your input. When you receive an
incoming call, press to mute the ringer or ignore
the call.
10. MENU/OK lets you access the phone’s menus and
selects the highlighted choice when navigating
through a menu.
11. Earpiece/Speaker lets you hear the caller and
automated prompts.
12. Volume Buttons allows you to adjust the ringer
volume in standby mode (with the phone open) or
adjust the voice volume during a call. The volume
button can also be used to scroll up or down to
navigate through the different menu options.
13. Camera contains the hardware enabling you to
capture pictures.
14 . Headset Jack allows you to plug in either a stereo
headset (included) or an optional headset for
convenient, hands-free conversations.
WARNING: Inserting an accessory into the incorrect jack may
damage the phone.
10 2A. Phone Basics
15. Camera Button lets you activate the camera.
16. Charger/Accessory Jack allows you to connect the
phone charger or an optional USB cable
(included).
Viewing the Display Screen
Your phone’s display screen provides information
about your phone’s status and options. This list
identifies the symbols you’ll see on your phone’s
display screen:
Tip: To view a list of your phone’s icons and descriptions, from
the main menu select
Phone Information > Icon Glossary
Settings/Tools > Settings >
.
Status Bar – Service Icons
Signal Strength – Shows your current signal
strength. (More bars = stronger signal.)
No Service – Your phone cannot find a usable
signal.
Roaming – Your phone is “roaming” off the
Nationwide Sprint Network.
1X 2G Data Status – 1xRTT data service is
available. When active, the icon is animated.
1X 2G Data Sending – 1xRTT data service is
transmitting data.
1X 2G Data Receiving – 1xRTT data service is
receiving data.
1X 2G Data Dormant – Data service is currently
dormant.
Battery – Shows your current battery charge
level. (Icon shown is fully charged.)
Low battery – Shows your current battery
charge level is low.
Status Bar – Status Icons
Location On – Your phone’s location feature is
on and available for location-based services
such as GPS Navigation.
Location Off – Your phone’s location feature is
off. Your location is available only for 911 (see
page page 33).
Key Mute – Your phone’s key tones are muted.
This icon appears during a call.
Speaker – Your phone’s speakerphone feature
is enabled.
Vibrate – The ringer is set to vibrate only.
Ringer and Vibrate – Your phone has the ringer
volume set and the vibrate option checked
(enabled).
Ringer – Your phone has the ringer volume set
at a level between 1 - 8 is selected.
Ringer Off – Ringer is turned off and vibrate
mode is disabled.
Ringer Off and Vibrate – Your phone has the
ringer deactivated and the vibrate option
checked (enabled).
2A. Phone Basics 11
Phone Basics
Status Bar – Status Icons
Silence All – Your phone has the ringer
deactivated and the vibrate option unchecked
(disabled). No sound is made by the phone.
1 Beep – Your phone is set to beep when you
receive an incoming call.
1 Beep and Vibrate – Your phone is set to beep
and vibrate when you receive an incoming call.
TTY – Your phone is operating in TTY mode.
Alarm – An alarm has been set on your phone.
Missed Alarm – You have missed an alarm
event.
Camera – The camera is enabled and you are in
Camera Mode.
Calendar Event – You have a pending event
scheduled.
Multiple Alerts – You have multiple alert
messages.
Self Timer – The self-timer function is enabled.
12 2A. Phone Basics
Status Bar – Status Icons
Auto – The white balance has been set to
Automatic. Use this for taking pictures indoors or
outdoors using automatic white balance
settings.
Sunny – The white balance has been set to
Sunny. Use this for taking pictures or movies
outdoors on bright sunny days.
Cloudy – The white balance has been set to
Cloudy. Use this for taking pictures or movies
outdoors under cloudy conditions.
Incandescent – The white balance has been set
to Tungsten. Use this for taking pictures or
movies indoors under normal lighting
conditions.
Fluorescent – The white balance has been set
to Fluorescent. Use this for taking pictures or
movies indoors under fluorescent lighting
conditions.
Manual – The white balance has been set to
Manual. Use this for taking pictures indoors or
outdoors using your own custom settings.
Record - A voice memo is recording.
Status Bar – Status Icons
Pause – A voice memo is paused.
Status Bar – Messaging Icons
Text Message – You have new text messages.
Play – A voice memo is playing.
BG application + 1 – Indicates that more than
one application is currently running and one has
been minimized and placed in the background.
Bluetooth Enable – The Bluetooth technology is
active and enabled.
Device Connected– The Bluetooth device is
connected.
BT Headset Connected– The Bluetooth Headset
is connected and visible.
BT Stereo Connected– The Bluetooth stereo
device is connected and visible.
Bluetooth Hidden– The device is hidden to other
Bluetooth devices and not transmitting its
information.
Voicemail – You have new voicemail messages.
Missed Call – You have missed an incoming
call.
Missed Text Message – You have new unread
text or email messages.
Missed Voicemail – You have new unheard
voicemail messages.
Missed Scheduler – You have missed a
scheduled event.
Locked Message – You have new text messages
that must be unlocked using your PIN code.
Urgent Message – You have new messages
marked as Urgent.
Missed Call Alert – You have missed a call alert.
2A. Phone Basics 13
Phone Basics
Turning Your Phone On and Off
Turning Your Phone On
䊳 Press .
Once your phone is on, it may display “Searching...”
When your phone finds a signal, it enters standby
mode – the phone’s idle state. At this point, you are
ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes
of searching, a Power Save feature is automatically
activated. When a signal is found, your phone
automatically returns to standby mode.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also
initiate a search for Sprint service by pressing any key
(when your phone is turned on).
Tip: The Power Save feature conserves your battery power
when you are in an area where there is no signal.
14 2A. Phone Basics
Turning Your Phone Off
䊳 Press and hold for two seconds until you see
the powering-down animation on the display
screen.
Your screen remains blank while your phone is off
(unless the battery is charging).
Battery and Charger
WARNING: Use only Sprint-approved or Samsung-approved
Sprint-approved or Samsung-approved batteries and
accessories can be found at Sprint Stores or through
Samsung; or call 1-866-866-7509 to order. They’re also
available at
batteries and chargers with your phone. The
failure to use a Sprint-approved or Samsungapproved battery and charger may increase the
risk that your phone will overheat, catch fire, or
explode, resulting in serious bodily injury, death,
or property damage.
www.sprint.com.
Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion)
battery. It allows you to recharge your battery before it is
fully drained. The battery provides up to 6.2 hours of
continuous digital talk time.
When the battery reaches 5% of its capacity, the battery
icon blinks. When there are approximately two minutes
of talk time left, the phone sounds an audible alert and
then turns off.
Note: Long backlight settings, searching for service, vibrate
mode, browser use, and other variables may reduce
the battery’s talk and standby times.
Tip: Watch your phone’s battery level indicator and charge the
battery before it runs out of power.
Installing the Battery
䊳 See “Setting Up Your Phone” on page 2.
Removing the Battery
1. Make sure the power is off so that you don’t lose
any stored numbers or messages.
2. Press the battery release latch up and remove the
battery from the phone.
WARNING: Do not handle a damaged or leaking Li-Ion
battery as you can be burned.
Charging the Battery
Keeping track of your battery’s charge is important. If
your battery level becomes too low, your phone
automatically turns off, and you will lose any
information you were just working on.
Always use a Sprint-approved or Samsung-approved
desktop charger, travel charger, or vehicle power
adapter to charge your battery.
䊳 Plug the flat end of the charger into the phone’s
charger jack and the other end into an electrical
outlet.
䡲 A red indicator light means the battery is charging.
䡲 A green indicator light means the battery is at
least 90 percent charged.
With the Sprint-approved Li-Ion battery, you can
recharge the battery before it becomes completely run
down.
2A. Phone Basics 15
Phone Basics
Navigating Through the Menus
The navigation key on your phone lets you scroll
through onscreen items. Many menus feature a scroll
bar on the right to help you keep track of your position
in the menu.
To navigate through a menu, press the navigation key
up or down. If you are in a first-level menu, such as
Settings, you may also navigate to the next or previous
first-level menu by pressing the navigation key left or
right.
For a diagram of your phone’s menu, please see “Your
Phone’s Menu” on page i.
Selecting Menu Items
As you navigate through the menu, menu options are
highlighted. Select any option by highlighting it and
pressing . If the option is numbered, you can select
it by pressing the corresponding number on the
phone’s keypad.
For example, to view your text messages:
1. From standby mode, press to access the main
menu.
16 2A. Phone Basics
2. Select Messages by highlighting it and
pressing .
3. Select Messages on the next screen by highlighting
it and pressing .
4. Select a message by highlighting it and pressing
. (If you have any text messages, they are
displayed.)
For the purposes of this guide, the above steps
condense into:
䊳 Press > Messages > Messages.
Backing Up Within a Menu
To go to the previous menu:
䊳 Press .
To return to standby mode:
䊳 Press .
Displaying Your Phone Number
䊳 Press > Settings/Tools > Settings > Phone
Information > Phone Number/ User ID. (Your phone
number and other information about your phone
and account will be displayed.)
Making and Answering Calls
Making Calls
1. Enter a phone number from standby mode. (If you
make a mistake while dialing, press to erase
the numbers.)
2. Press . (To make a call when you are roaming
and Call Guard is enabled, highlight
and press . See “Call Guard” on page 80.)
3. Press or close the phone when you are
finished.
Roam Call
Tip: To redial your last outgoing call, press twice.
To redial other recent numbers, press , highlight a
number, and press again.
You can also place calls from your phone by speed
dialing numbers from your Contacts (page 23), using
your History listings (page 42) and Voice Services
(page 57).
Dialing Options
When you enter numbers in standby mode, you will
see a variety of dialing options displayed as softkeys on
the phone’s screen.
To initiate an option:
䊳 Press OPTIONS (right softkey).
䡲 Save: Enter a seven-digit or ten-digit number
(phone number and area code) and press
OPTIONS (right softkey) > Save to save the phone
number in your Contacts. (See “Saving a Phone
Number” on page 21.)
2A. Phone Basics 17
Phone Basics
䡲 Hard Pause: Enter a seven-digit or ten-digit
number (phone number and area code) and
OPTIONS (right softkey) > Hard Pause. This
press
inserts a pause between the dialed phone
number and the next entered digits.
Note: Use this feature to navigate through automated menus.
If you know the number sequence required to connect
you to the right destination, enter a Hard Pause
between each number. A Hard Pause entry displays a
“p”.
Example: (214) 555-7777p1p2p3
䡲 2-Sec Pause: Enter a seven-digit or ten-digit
number (phone number and area code) and
OPTIONS (right softkey) > 2-Sec Pause. This
press
inserts a longer pause between the dialed phone
number and the next entered digits.
Note: Use this feature to navigate through automated menus.
If you know the number sequence required to connect
you to the right destination and the menu prompts
require more time to accept your number choice, enter
a 2-Sec Pause between each number. A 2-Sec
Pause entry displays a “t”.
Example: (214) 555-7777t5t6t7
18 2A. Phone Basics
Answering Calls
1. Make sure your phone is on. (If your phone is off,
incoming calls go to voicemail.)
2. Press to answer an incoming call. (Depending
on your settings, you may also answer incoming
calls by opening the phone or by pressing any
number key. See “Call Answer Mode” on page 37
for more information.)
Your phone notifies you of incoming calls in the
following ways:
䢇 The phone rings or vibrates.
䢇 The indicator light flashes.
䢇 The backlight illuminates.
䢇 The screen displays an incoming call message.
If the incoming call is from a number stored in your
Contacts, the entry’s name is displayed. You may also
see the caller’s phone number, if available.
If you set
following options. To select an option, press the
corresponding softkey.
䢇 Answer to answer the incoming call.
CALL ANSWER to Talk Key, you also see the
䢇 Silence to mute the ringer.
䢇 Send to VoiceMail to send the call directly to your
voicemail.
䢇 Ignore with Text to immediately send the caller a text
message.
Answering a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your
roaming charges when making or receiving calls while
outside the Nationwide Sprint Network. Please see
“Roaming” on page 79 for more information about
roaming.
䊳 Select Answer to answer the call. (See “Call Guard”
on page 80 for additional information.)
Note: When your phone is off, calls go directly to voicemail
Ending a Call
䊳 Close the phone or press .
Missed Call Notification
When you do not answer an incoming call, your screen
displays the Missed Call log.
To display the Missed Call entry from the notification
screen:
䊳 Highlight the entry and press . (To dial the
phone number, press .)
To display a Missed Call entry from standby mode:
1. Press > History.
2. Highlight an entry and press .
Calling Emergency Numbers
You can place calls to 911 (dial ), even
if your phone is locked or your account is restricted.
Note: When you place an emergency call, your phone
automatically enters Emergency mode.
To view options during an emergency call:
䊳 Press OPTIONS (right softkey) to view the following:
䡲 My Phone # (left softkey) to display your MSID and
device phone number during an emergency call.
Note: You must highlight MSID and press to view the
your MSID number.
2A. Phone Basics 19
Phone Basics
䡲 Unlock (right softkey) to unlock your phone
(appears only if the phone is locked).
To exit Emergency mode:
1. Press to end a 911 call.
2. Press and to exit.
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning
System (GPS) chip necessary for utilizing E911
emergency location services where available.
When you place an emergency 911 call, the GPS
feature of your phone seeks information to calculate
your approximate location. Depending on several
variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to
determine and report your approximate location.
Important: Always report your location to the 911 operator
20 2A. Phone Basics
when placing an emergency call.
designated emergency call takers, known as
Public Safety Answering Points (PSAPs) may not
be equipped to receive GPS location information
from your phone.
Some
In-Call Options
Pressing OPTIONS (right softkey) during a call displays
a list of available in-call features. To select an option,
press the corresponding keypad number or highlight
the option and press . The following options may be
available through the Options menu:
䢇 Speaker On to route the phone’s audio through the
speaker or through the earpiece.
Note: After selecting this option, the menu item changes to
Speaker Off. Select this option to disable the speaker.
䢇 Save to add the incoming caller’s number to an
existing contact or save it as a new one.
䢇 3-Way Call to initiate a 3-way call.
䢇 Contacts to display your Contacts list.
䢇 Voice Memo to record the current call.
䢇 Phone Info to display your phone information.
䢇 Key Mute to silence the key tones.
Note: After selecting this option, the menu item changes to
Key Unmute. Select this option to unmute the keys.
䢇 Messages to display your current messages
(Voicemail, text messages, etc.).
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