SAMSUNG SPH-m230 User Guide
SPH-m230
PORTABLE Tri-Mode
TELEPHONE
User Guide
Please read this manual before operating your phone,
and keep it for future reference.
BMC_UG_m230_03242009_D6
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the
property of Samsung or its respective suppliers relating to the SAMSUNG Phone,
including but not limited to, accessories, parts, or software relating thereto (the
“Phone System”), is proprietary to Samsung and protected under federal laws,
provincial laws, and international treaty provisions. Intellectual Property includes,
but is not limited to, inventions (patentable or unpatentable), patents, trade secrets,
copyrights, software, computer programs, and related documentation and other
works of authorship. You may not infringe or otherwise violate the rights secured
by the Intellectual Property. Moreover, you agree that you will not (and will not
attempt to) modify, prepare derivative works of, reverse engineer, decompile,
disassemble, or otherwise attempt to create source code from the software. No title
to or ownership in the Intellectual Property is transferred to you. All applicable
rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Copyright
© 2009 Samsung Electronics Canada, Inc. SAMSUNG is a registered trademark of
Samsung Electronics Co., Ltd. and its related entities.
Licensed by Qualcomm Incorporated under one or more of the following patents:
U.S. Patent No. 4, 901, 307; 5, 056, 109; 5, 099, 204; 5, 101, 501; 5, 103, 459; 5,
107, 225; 5, 109, 390.
Printed in South Korea
Openwave® is a registered Trademark of Openwave, Inc.
RSA® is a registered Trademark of RSA Security, Inc.
Post-it® is a registered Trademark of Minnesota Mining and Manufacturing
Company AKA 3M CORPORATION DELAWARE.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and
any use of such marks by Samsung Electronics Canada, Inc. is under license. Other
trademarks and trade names are those of their respective owners.
Disclaimer of Warranties; Exclusion of Liability
Except as set forth in the express warranty contained on the warranty page enclosed
with the product, the purchaser takes the product "as is", and Samsung makes no
express or implied warranty of any kind whatsoever with respect to the product,
including but not limited to the merchantability of the product or its fitness for any
particular purpose or use; the design, condition or quality of the product; the
performance of the product; the workmanship of the product or the components
contained therein; or compliance of the product with the requirements of any law,
rule, specification or contract pertaining thereto. Nothing contained in the
instruction manual shall be construed to create an express or implied warranty of
any kind whatsoever with respect to the product. In addition, Samsung shall not be
liable for any damages of any kind resulting from the purchase or use of the product
or arising from the breach of the express warranty, including incidental, special or
consequential damages, or loss of anticipated profits or benefits.
Privacy
The privacy and copyright laws of Canada govern the disclosure, reproduction and
distribution of data, media and other content, including music and video content.
Certain activities, including downloads or transfer by any means (including, via
cable, Bluetooth® or otherwise) of such content may be an infringement of privacy
or copyright law. Neither Samsung Electronics Canada Inc. nor any of its affiliates
shall be liable or responsible for any data or content disclosed, reproduced,
downloaded or distributed by the user of this equipment.
Service Offering
Network services and capabilities described within this manual are subject to the
availability as provided by your service provider. Please consult your service
provider for the availability and specifics related to any network services or
capabilities.
Table of Contents
Getting Started............................................................................. 1
Open View of Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Closed View of Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Viewing the Display Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Features of Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . 8
Phone Basics............................................................................. 12
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Making and Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Responding to Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
TTY Use With Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Roaming.................................................................................... 23
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting Your Phone’s System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Menus........................................................................................ 24
Menu Styles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Voice Kit .................................................................................... 31
Voice Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Messaging ................................................................................. 34
Text Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Tools.......................................................................................... 44
Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Today and Scheduler. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Task List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Countdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Memo Pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
World Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Updating Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using the Alarm Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Call History ................................................................................ 52
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Call History Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Saving a Phone Number From Call History. . . . . . . . . . . . . . . . . . . . . 53
Prepending a Phone Number From Call History . . . . . . . . . . . . . . . . . 53
Erasing Call History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Air Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Web ........................................................................................... 55
The Wireless Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Settings ..................................................................................... 58
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Text Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Call Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Launch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Phone Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
More . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
My Downloads........................................................................... 75
Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Ringers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Screen Savers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Contacts .................................................................................... 79
Finding Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Adding a New Contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Editing a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Speed Dial #s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Group Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
My Name Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Phone Security .......................................................................... 83
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Using Your Phone’s Lock Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Using Special Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Erasing Phone Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Default Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Bluetooth ................................................................................... 87
Enable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Visibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Device Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Trusted Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Safety ........................................................................................ 91
Getting the Most Out of Your Reception . . . . . . . . . . . . . . . . . . . . . . . 91
Maintaining Safe Use of and Access to Your Phone. . . . . . . . . . . . . . 92
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Owner’s Record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
User Guide Proprietary Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Manufacturer’s Warranty ........................................................... 98
Index........................................................................................ 101
Getting Started
6. MENU/OK
7. TALK Key
8. BACK Key
9. Keypad
5. Softkey (Left)
4. Navigation Key
13. Battery Strength
Indicator
12. Softkey (Right)
3. Main LCD
(Display)
2. Signal Strength
Indicator
1. Earpiece
11. END/POWER Key
10. Microphone
Open View of Phone
1 Getting Started
Closed View of Phone
16. Headset Jack
14. Volume Button
17. Charger/Accessories Jack
15. Sub LCD
Getting Started
Getting Started 2
Key Functions
1. Earpiece: Allows you to hear the other caller and the different ring tones
and sounds offered by your phone.
2. Signal Strength Indicator: Displays the current signal strength.
3. Main LCD (Display): Displays all of the information needed to operate
your phone.
4. Navigation Key: Allows you to scroll through the phone menu options
and provides a shortcut to phone functions from standby mode.
5. Softkey (Left): Can be used in several different ways.
• In standby mode, press to access the Menu.
• When using other features, such as the Web Browser, the Left softkey
performs a context-sensitive action. This action is shown in the bottom
left corner of the Main LCD.
6. MENU/OK: Can be used in several different ways.
• In standby mode, press to access the Menu.
• Press when navigating through a menu to accept the highlighted
choice in the menu.
7. Talk Key: Can be used in several different ways.
• Allows you to place or receive a call.
• In standby mode, press the key once to access the Recent Calls log.
• If you press and hold the key down, you will initiate the Voice
Recognition feature.
8. Back Key: Deletes characters from the display when you are in text
entry mode. When in a menu, press to return to the previous menu.
9. Keypad: Use these keys to enter numbers, letters, and characters.
10. Microphone: Allows the other caller to hear you clearly when you are
speaking to them.
11. END/POWER Key: Used in several different ways.
• During a call, press to end the call.
• When you receive an incoming call, press to enter silent mode and
mute the ringer.
• When the phone is off or in standby mode, press and hold this key for a
few seconds to turn your phone On or Off.
3 Getting Started
• When in the main menu, press to return the phone to standby mode
1x
and cancel your input.
12. Softkey (Right): Can be used in several different ways.
• In standby mode, press to access your Contacts.
• In text entry mode, press to change the character input type.
• When using other features, such as the Web Browser, the Right
softkey performs a context-sensitive action. This action is shown in
the bottom right corner of the Main LCD.
13. Battery Strength Indicator: Displays the current battery strength.
14. Volume Button: Can be used in several different ways.
• Adjust the ringer volume in standby mode (with the flip open) or to
adjust the voice volume during a call.
• Scroll up or down to navigate through the different menu options.
• To mute the ringer during an incoming call, press the volume key up or
down.
15. Sub LCD: Allows you to see caller information and the phone’s status
without opening the phone.
16. Headset Jack: Allows the other caller to hear you clearly when you are
speaking to them.
17. Charger/Accessories Jack: Used to connect any available accessory
cables to your phone.
Viewing the Display Screens
Your phone’s Main and Sub LCD display screens provide a wealth of information
about your phone’s status and options. This list identifies the symbols you’ll see on
your phone’s display screens:
Indicates that your phone is receiving 3G service.
Indicates that your phone is receiving digital service.
D
Indicates that your web connection is active and data is being
transferred. Incoming voice calls go directly to voicemail. Outgoing
voice calls can be made, but the web connection will terminate.
Indicates that your web connection is not active.
Getting Started
Getting Started 4
Indicates that position location is active.
Indicates that position location is inactive.
Indicates that your phone is in web security mode.
Indicates that your phone is roaming.
Indicates that you have Voicemail, text, picture messages or video
messages waiting.
• Press and hold to dial your Voicemail box.
Indicates that there is an Urgent Message in your inbox.
Indicates that the message is locked. A locked message is not deleted
when Erase All or Auto Delete are used.
Indicates that your phone is in vibrate mode.
Indicates that the TTY option is On.
Indicates that your phone is set to high ringer plus vibrate mode.
Indicates that the ringer is set at a level between 1-8 or that 1-Beep is
selected.
Indicates Ringer Off + Vibrate mode; the ringer is off and vibrate is on.
Indicates Silence All mode; all sound is turned off when ringer is off.
Indicates Mute mode; the microphone turned off.
Indicates Speaker mode.
5 Getting Started
Indicates Whisper mode.
Indicates Key Mute mode.
Indicates that an alarm is set on your phone.
Tells you a call is in progress.
Means there is no service, as your phone cannot find a signal.
Displays your current signal strength. When you are receiving
maximum signal strength, six bars are shown.
Displays your current battery strength at full.
Displays your current battery strength at empty.
Indicates that Bluetooth technology is hidden.
Indicates that Bluetooth technology is enabled.
Indicates that Bluetooth technology is connected.
Features of Your Phone
Congratulations on the purchase of your Samsung SPH-m230 phone. This phone
is lightweight, easy-to-use, reliable, and offers many significant features and
service options:
• Dual-band/Tri-Mode capability provides access to other Digital Networks
where roaming agreements are established. See "Roaming" on page 23.
• Wireless Web
See "Web" on page 55.
TM
provides access to the wireless Internet in digital mode.
• Messaging provides quick and convenient text messaging capabilities. See
"Messaging" on page 34.
Getting Started
Getting Started 6
• Downloadable games, ringers, screen savers, and applications allow you to
turn down time into fun time and to personalize your phone. See "My
Downloads" on page 75.
• The built-in organizer lets you schedule alerts to remind you of important
events. See "Today and Scheduler" on page 44.
• Three hundred phone numbers and each Contact entry can store up to five
phone numbers each. See "Contacts" on page 79.
• Voice Signal/Voice Command lets you access commands by saying a
command name. See "Voice Kit" on page 31.
• English or French Language Menus. See "Language" on page 63.
Turning Your Phone On and Off
To turn your phone on:
• Press to turn your phone on.
Once your phone is on, it displays ”Looking for Service”, which indicates that your
phone is searching for a signal. When your phone finds a signal, it automatically
enters standby mode – the phone’s standby mode. At this point, you are ready to
begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of searching, the Power
Save mode is automatically activated. When a signal is found, your phone
automatically returns to standby mode.
In Power Save mode, your phone periodically searches for a signal without your
intervention. You can also initiate a search for service by pressing any key (when
your phone is turned on).
Tip: The Power Save mode helps to conserve battery power when you are in an
area without a signal.
To turn your phone off:
• Press and hold for two seconds until you see the powering down
animation on the display screen.
Your screen remains blank while your phone is off (unless the battery is charging).
7 Getting Started
Using Your Phone’s Battery and Charger
Battery Capacity
Your phone is equipped with a Lithium Ion (LiIon) battery. It allows you to
recharge your battery before it is fully drained.
When the battery reaches a low capacity, the battery icon will blink, followed
eventually by an audible alert and then power off.
Note: Long backlight settings, searching for service, vibrate mode, playing games,
or using the web affect the battery’s talk and standby times.
Tip: Be sure to watch your phone’s battery level indicator and charge the battery
before it runs out of power.
Installing or Removing the Battery
To install or remove the LiIon battery:
1. Make sure the power is off so that you don’t lose any stored numbers
or messages.
2. To remove the cover plate, push on the thumb tab (1) and slide the
cover plate away from the handset (2).
Getting Started
Getting Started 8
• To remove the battery, pull the top of the battery away from the
phone (1) and disconnect it (2).
• To insert the battery, insert the battery into the opening on the back of the
phone at an angle (3), making sure the metal contacts on the battery
connect with the matching connectors in the phone. Press down un til the
battery snaps into place (4).
9 Getting Started
3. To replace the cover plate, push down on the handset (1) and and slide
on the thumb tab (2).
Charging the Battery
Your phone’s LiIon battery is rechargeable and should be charged as soon as
possible so you can begin using your phone.
Keeping track of your battery’s charge is important. If your battery level becomes
too low, your phone automatically turns off and you lose all of the information you
were working on. For a quick check of your phone’s battery level, glance at the
battery charge indicator located in the upper-right corner of either of your phone’s
display screens. indicates that the battery is full. If the battery charge is
getting too low, the battery icon blinks and the phone sounds a warning
tone. A “Low Battery Recharge Soon” message appears on the phone’s display
screen.
Always use a Samsung-approved desktop charger, travel adapter, or vehicle power
adapter to charge your battery.
Warning! FOR CONNECTION TO AN ELECTRICAL SUPPLY NOT LOCATED IN
NORTH AMERICA, YOU MUST USE AN ADAPTOR OF THE PROPER
CONFIGURATION FOR THE POWER OUTLET. USE OF THE WRONG ADAPTER
COULD DAMAGE YOUR PHONE AND VOID YOUR WARRANTY.
IMPORTANT SAFETY INSTRUCTIONS - TO REDUCE THE RISK OF FIRE OR
ELECTRIC SHOCK, CAREFULLY FOLLOW THESE INSTRUCTIONS.
THIS POWER UNIT IS INTENDED TO BE CORRECTLY ORIENTED IN A VERTICAL,
HORIZONTAL, OR FLOOR-MOUNTED POSITION.
Getting Started
Getting Started 10
It takes approximately 4 hours to fully recharge a completely drained standard
Incorrect
Correct
battery. With the Samsung approved LiIon battery, you can recharge the battery
before it drains completely.
An animated battery icon is displayed on both the Main LCD screen and the Sub
LCD screen. The icon indicates whether the battery is being charged or is fully
charged.
11 Getting Started
Phone Basics
Note: Your phone can display the various features and options in one of two
different menu styles, 3x3 Black and List style. By default, your phone is set to
the 3x3 Black style and this user guide corresponds to the 3x3 Black style. The
List style uses a different numbering scheme for the top-level menus. For more
information, see "Menu Styles" on page 24.
Displaying Your Phone Number
If you forget your phone number, your phone can remind you.
To display your phone number:
• Press for Menu, followed by to display Phone
Number.
Note: To access the phone’s main Menu, press the left softkey from standby
mode. Menu items may be selected by highlighting them with the navigation key
and pressing . You can also press the number corresponding to the menu item
on your keypad.
Making and Answering Calls
Making Calls
Placing a call from your phone is as easy as making a call from any land-line
phone. Just enter the number and press and you’re on your way to clear calls.
To make a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number. (If you make a mistake while dialing, press
to erase one digit at a time. Press and hold to erase the
entire number.)
Phone Basics
Tip: Based on the number entered, the phone will display the province or state
underneath the number dialed. This feature works for numbers in Canada and the
U.S.A. only. This can help you determine whether you are making a long distance
Phone Basics 12
call. Toll free numbers are not location specific and no province or state name will
be displayed.
3. Press to call.
4. Press or close the phone when you are finished.
Tip: To redial your last recent call, press twice.
You can also place calls from your phone using Voice Dial (page 31), Speed Dialing
numbers from your Contacts (page 17), or using your Call History listings (page
52).
Answering Calls
To answer an incoming call:
1. Make sure your phone is on. (If your phone is off, incoming calls go to
voicemail.)
2. Press to answer an incoming call. (Depending on your phone’s
settings, you can also answer incoming calls by opening the phone or
by pressing any number key. See "Call Answer" on page 70 for more
information.)
Your phone notifies you of incoming calls in the following ways:
• The phone rings or vibrates (unless set to Silence All).
• The backlight illuminates.
• The screen displays an incoming call message.
If the incoming call is from a number stored in your Contacts, the Contacts entry’s
name is displayed. The caller’s phone number may also be displayed, if available.
The following options are also available to handle an incoming call:
• Press or the volume key to quiet the ringer.
• Press the volume key to send the incoming call to your voicemail box.
Note: When your phone is off, incoming calls go to voicemail.
13 Phone Basics
Ending a Call
To disconnect a call when you are finished:
• Close the phone or press .
Missed Call Notification
When an incoming call is not answered, a Missed Call message is displayed on
your screen.
• To dial a missed call press .
Calling Emergency Numbers
You can place calls to 911 (dial and press ), even if your
phone is locked or your account is restricted.
Warning: After initiating a 911 call, you must end the call by pressing .
This notifies the phone that the 911 call was terminated intentionally by the user.
No other calls can be made before terminating the 911 call.
Warning: You can make 911 calls when the phone is in airplane mode and the icon
"Phone off" is displayed. Turn the phone back on by disabling airplane mode. For
more details, see "Accessibility" on page 71.
In-Call Options
Select actions by pressing the right softkey for Options during a call. A list of
options is displayed that allows you to perform different actions during the course
of a call. The following options are available: (To select an option, press the
corresponding keypad number or highlight the option and press .)
• (1) Key Mute or Key UnMute: Allows you to mute or reactivate your phone’s
key tones.
• (2) Turn Speaker On/Off: Allows you to activate/deactivate the speaker so
that other people can listen to the conversation.
• (3) Set Whisper/Cancel Whisper: Increases the volume of the transmitted
audio allowing the other person to hear you, even if you are whispering.
• (4) Call History: Allows you to check your Recent History and Air Time.
• (5) Contacts: Accesses the Contacts menu options.
• (6) 3-Way Call: Allows you to talk to two different people at the same time.
(For more information, see "Making a Three-Way Call" on page 21.)
Phone Basics 14
Phone Basics
• (7) Messaging: Allows you to use the messaging menu and to send text
messages.
• (8) Tools: Accesses the Tools menu options.
• (9) Phone Info: Displays the phone number, icon glossary, hardware/
software version, and Advanced menu options.
End-of-Call Options
After receiving a call from or making a call to a phone number that is not in your
Contacts, the phone number and duration of the call are displayed. Press the right
softkey for Next followed by to Save the new number in your Contacts.
(See “Saving a Phone Number” below for more information.)
Note: The End-of-Call options are not displayed for calls identified as Unknown ID
or Restricted number.
Saving a Phone Number
Your phone can store up to 500 phone numbers. Contacts entries can store up to a
total of five phone numbers, and each entry’s name can contain up to 20
characters. (For more information, see "Adding a New Contact" on page 79.)
To save a number from standby mode:
1. Enter a phone number and press .
2. Highlight New Entry and press . If your Contacts list is empty, skip
this step and proceed to step 3.
3. Select the Ty pe using the navigation key and press .
4. Enter the Name using the keypad and press .
5. Press the left softkey for Done.
After you have saved the number, the new Contacts entry is displayed.
To find a phone number:
1. Enter one to four digits of the last four digits of a phone number, press
the right softkey for Options, and select Find. (A list of possible
matches is displayed.)
2. Use your navigation key to display the desired entry.
3. To dial the number, highlight it and press the left softkey for Call.
15 Phone Basics
Dialing and Saving Phone Numbers With Pauses
You can dial or save phone numbers with pauses for use with automated systems,
such as voicemail or credit card billing numbers.
There are two types of pauses available on your phone:
• Hard Pause sends the next set of numbers when you press .
• 2-Second Pause automatically sends the next set of numbers after two
seconds.
Note: You can have multiple pauses in a phone number and combine
2-second and hard pauses.
To dial or save phone numbers with pauses:
1. Enter a phone number from standby mode.
2. Press the right softkey for Options and select Hard Pause or 2sec
Pause. Hard pauses are displayed as a “P” and 2-second pauses as a
“T”.
3. Enter additional numbers.
4. Press to dial the number.
— or—
Press the right softkey for Options and select Save to save the
number in your Contacts.
When dialing a number with a hard pause, press to send the next set of
numbers.
Abbreviated Dialing
Abbreviated dialing allows you to set a five or six digit prefix for commonly used
phone numbers. When abbreviated dialing is On, you can enter the last four or five
digits of any phone number that only matches the five or six digit prefix. The
number is dialed using the prefix numbers plus the last four or five digits entered.
To set up abbreviated dialing:
1. Press for Menu.
2. Press for Settings.
3. Press for Call Setup.
4. Press for Abbrev. Dial.
Phone Basics
Phone Basics 16
5. Press the navigation key up or down to select On and press .
6. Input the five or six digit prefix and press to Save.
Making an Abbreviated Dial Call
To make a call:
1. Enter the last four or five digits of the prefix phone number.
2. Press the right softkey for Options, followed by for Abbrev.
Dial.
Dialing From Contacts
To dial directly from a Contacts entry:
1. Press the right softkey for Contacts.
2. Enter the first few letters of the entry’s name to locate the desired entry.
-orScroll down to highlight the desired entry.
3. Press to make the call.
Tip: If the desired entry contains more than one phone number, scroll left or right
to display the number you wish to call and press to make the call.
Using One-Touch or Two-Touch Speed Dialing
You can store up to 98 numbers in your phone’s speed dial memory to make
contacting friends and family as easy as pressing a few buttons. With this feature,
you can dial Speed Dial entries using one key press for locations 2-9, and two key
presses for locations 10-99.
To use One-Touch Dialing for Speed Dial locations 2-9:
• Press and hold the appropriate key for approximately two seconds. (The
display confirms that the number has been dialed when it shows “Speed
Dial # ...”.)
Note: Location 1 is reserved for voice mail and cannot be changed.
To use Two-Touch Dialing for Speed Dial locations 10-99:
1. Press the first digit.
17 Phone Basics
2. Press and hold the second digit for approximately two seconds. (The
display confirms that the number has been dialed when it shows
“Speed Dial # ...”.)
Entering Text
Selecting a Character Input Mode
Your phone provides convenient ways to enter words, letters, punctuation,
symbols, and numbers whenever you are prompted to enter text (for example,
when adding a Contacts entry or when sending text messages).
To change the character input mode:
1. When you display a screen where you can enter text, press the right
softkey for Options.
2. Select a character input mode:
• T9 (English) to enter characters using predictive T9 Text Input (see
page 18).
• Alpha to enter characters by tapping the keypad (see page 19).
• Symbol to enter symbols (see page 20).
• Number to enter numbers (see page 20).
Entering Characters Using T9 Text Input
T9 Text Input lets you enter text in your phone by pressing keys once per letter. (To
select the mode when entering text, see "Selecting a Character Input Mode" on
page 18.)
T9 Text Input analyzes the letters you enter using an intuitive word database and
creates a suitable word. (The word may change as you type.) If the word you want
does not display after you have entered all the letters, press to scroll through
additional word selections. To accept a word and insert a space, press .
If you make a mistake, press to erase a single character. Press and hold
To enter text using T9 Text Input:
T9Word
to delete an entire entry.
1. From the text entry screen (for example, a new event in scheduler),
press the right softkey for Options and select T9 (English).
2. Use your keypad to enter the new event. (For example, to enter
“Meeting”, press once, twice, once, once,
once, and once.)
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Phone Basics 18
Entering Characters Using Alpha mode
Abc
To enter characters by tapping the keypad, select the Alpha mode (see “Selecting a
Character Input Mode” on page 18). Press the corresponding key repeatedly until
the desired character appears. When the icon is shown, the first letter of the
first word is capitalized and the following letters are lowercase. The key can
be used to select the required case.
To enter text using Alpha:
1. From a text entry screen (for example, when composing a text
message), press the right softkey for Options and select Alpha.
2. Use your keypad to enter the contact's name. (For example, to enter
"Bill", press twice, three times, three times, and then
after a brief pause three times again.)
Characters scroll in the following order:
. , @ 1 ? ! * # / P Q R S 7
(p q r s 7 b)
A B C 2 Ç À Â Á Ä
(a b c 2 ç à â á ä)
D E F 3 É È Ê Ë
(d e f 3 é è ê ë)
G H I 4 Î Ï Í
(g h i 4 î ï í)
J K L 5
(j k l 5)
M N O 6 Ô Ó Ö Ñ
(m n o 6 ô ó ö ñ)
After a character is entered, the cursor automatically advances to the next space
after two seconds or when you enter a character on a different key.
19 Phone Basics
T U V 8 Ù Û Ú Ü
(t u v 8 ù û ú ü)
W X Y Z 9
(w x y z 9)
0
Space
Change case
Note: The complete character set is provided to show which key is to be used to
enter the characters. The French and special characters are only available when
the phone is in French mode. If you need to compose a text message that contains
the French characters, please refer to "Language" on page 63 and change the
phone to French mode.
Entering Numbers and Symbols
To enter numbers:
• Select the Number mode and press the appropriate key. (See “Selecting a
Character Input Mode” on page 18.)
To enter symbols:
• Select the Symbol mode. (See “Selecting a Character Input Mode” on page
18.) To enter a symbol, press the appropriate key indicated on the display.
Use the navigation key to scroll up or down to see additional symbols.
Using Voicemail
All unanswered calls to your phone are automatically transferred to your voicemail,
even if your phone is in use or turned off. For information on configuring and
retrieving your voice mail, see "Voicemail" on page 36.
Using Caller ID
Caller ID allows people to identify a caller before answering the phone by displaying
the number of the incoming call. If you do not want your number displayed when
you make a call, just follow these easy steps.
To block your phone number from being displayed for a specific outgoing call:
1. Press .
2. Enter the number you want to call.
3. Press .
To permanently block your number, call the Customer Service department of your
network service provider.
Phone Basics
Note: If you have not subscribed to Caller ID, and the backlight is set to turn off
after a period of time, pressing will switch the backlight back on. Either press
and hold or press twice to answer the second call when the LCD is turned
Phone Basics 20
off. To avoid this problem, set the backlight to "flip open". For more information,
see "Changing the Backlight Time Length" on page 61.
Responding to Call Waiting
When you’re on a call, Call Waiting alerts you of incoming calls by sounding two
beeps. Your phone’s screen informs you that another call is coming in and displays
the caller’s phone number (if it is available and you are in digital mode).
To respond to an incoming call while you’re on a call:
• Press . (This puts the first caller on hold and answers the second call.)
To switch back to the first caller:
• Press again.
Making a Three-Way Call
With Three-Way Calling, you can talk to two people at the same time. When using
this feature, the normal airtime rates will be charged for each of the two calls.
To make a Three-Way Call:
1. Enter a number you wish to call and press .
2. Once you have established the connection, press the right softkey for
Options, followed by for 3-Way Call.
3. Dial the second number and press .
4. When you’re connected to the second party, press again to begin
your three-way call.
If one of the people you called hangs up during the call, you and the remaining
caller stay connected. If you initiated the call and are the first to hang up, all three
callers are disconnected.
Tip: You can also begin a Three-Way Call by displaying a phone number stored in
your Contacts, Call History, or Messaging. To call the third party, press .
Note: Call Waiting and Three-Way Calling are not available while roaming off the
network.
21 Phone Basics
TTY Use With Handset
A TTY (also known as a TDD or Text Telephone), is a telecommunications device
that allows people who are deaf, hard of hearing, or have speech or language
disabilities to communicate by telephone.
Your phone is compatible with select TTY devices. Please check with the
manufacturer of your TTY device to ensure that it supports digital wireless
transmission. Your phone and TTY device will connect via a special cable that
plugs into your phone's headset jack. If this cable was not provided with your TTY
device, contact your TTY device manufacturer to purchase the connector cable.
To turn TTY Mode on or off:
1. Press for Menu.
2. Press for Settings.
3. Press for More.
4. Press for Accessibility.
5. Press for TTY. (A brief explanation of TTY will display.)
6. Press again to continue.
7. Press the navigation key up or down to select TTY Off or TTY On and
press to save and exit.
Note: In TTY Mode when your headset is plugged in, your phone will display the
TTY access icon. If TTY mode is enabled, the headset cannot be used.
IMPORTANT 911 Emergency Calling: We recommend that TTY users make
emergency calls by other means, including Telecommunications Relay Services
(TRS), analog cellular, and land line communications. Wireless TTY calls to 911
may be corrupted when received by public safety answering points (PSAPs)
rendering some communications unintelligible. The problem encountered appears
related to TTY equipment or software used by PSAPs. This matter has been
brought to the attention of the FCC, and the wireless industry and PSAP community
are currently working to resolve it.
Phone Basics
Phone Basics 22
Roaming
Understanding Roaming
Recognizing Icons on the Display Screen
Your phone’s display screen always lets you know when you’re off the network. The
following chart indicates what you’ll see depending on where you’re using your
phone.
Roaming Indicator
Network
Other Digital Networks
Note: You will pay a higher per-minute rate for roaming calls.
Roaming on Other Digital Networks
When you’re roaming, your call quality and security will be similar to the quality
you receive when making calls on your home network. However, you might not be
able to access certain features, such as web services.
Setting Your Phone’s System
Your phone allows you to control your ability to roam. Using the Roaming menu
option, you can determine which signals your phone accepts.
Choose from two different settings on your phone to control your roaming
experience:
1. Press for Menu.
2. Press for Settings.
3. Press for More.
4. Press for Roaming.
5. Press for Set Mode.
6. To select an option, highlight it and press .
• Automatic: This setting seeks service. When service is unavailable,
the phone searches for an alternate system.
• Home Only: This setting allows you to access the home network only
preventing roaming on other networks.
23 Roaming
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