Samsung SPH-L900 User Manual
User Guide
©2012 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their
respective owners.
Table of Contents
Get Started .................................................................................................................................... 1
Your Phone at a Glance ........................................................................................................ 1
Set Up Your Phone ................................................................................................................ 1
Activate Your Phone .............................................................................................................. 3
Complete the Setup Screens ................................................................................................. 4
Set Up Voicemail ................................................................................................................... 6
Sprint Account Information and Help ..................................................................................... 7
Sprint Account Passwords ............................................................................................. 7
Manage Your Account .................................................................................................... 7
Sprint Support Services .................................................................................................. 8
Phone Basics .............................................................................................................................. 10
Your Phone’s Layout ........................................................................................................... 10
Key Functions ............................................................................................................... 11
S Pen Overview ................................................................................................................... 12
Understanding the S Pen ............................................................................................. 12
Removing the S Pen from your Phone ......................................................................... 13
Using the S Pen ........................................................................................................... 13
Screen Capture ............................................................................................................ 16
Air View ........................................................................................................................ 17
Turn Your Phone On and Off ............................................................................................... 17
Turn Your Screen On and Off .............................................................................................. 17
Multi Window Overview ....................................................................................................... 18
Enable Multi Window .................................................................................................... 18
Display Multi Window ................................................................................................... 18
Work With Multi Window .............................................................................................. 18
Touchscreen Navigation ...................................................................................................... 19
Your Home Screen .............................................................................................................. 23
Home Screen Overview ............................................................................................... 24
Creating Shortcuts ........................................................................................................ 24
Adding and Removing Primary Shortcuts .................................................................... 25
TOC i
Adding and Removing Widgets .................................................................................... 26
Extended Home Screens ............................................................................................. 26
Recently Used Applications .......................................................................................... 27
Status Bar ............................................................................................................................ 28
Enter Text ............................................................................................................................ 30
Touchscreen Keyboards .............................................................................................. 30
Text Input Methods ....................................................................................................... 31
Google Voice Typing .................................................................................................... 32
Samsung Keyboard Input Options ............................................................................... 33
Samsung Keyboard Options ........................................................................................ 34
Swype Input Options .................................................................................................... 36
Swype Text Entry Options ............................................................................................ 37
Tips for Editing Text ..................................................................................................... 39
Phone Calls ................................................................................................................................. 40
Make Phone Calls ................................................................................................................ 40
Call Using the Keypad .................................................................................................. 40
Call from Logs .............................................................................................................. 41
Call from Contacts ........................................................................................................ 41
Call a Number in a Text Message ................................................................................ 42
Call a Number in an Email Message ............................................................................ 42
Call Emergency Numbers ............................................................................................ 42
Receive Phone Calls ........................................................................................................... 43
Answer an Incoming Call .............................................................................................. 43
Mute the Ringing Sound ............................................................................................... 43
Reject an Incoming Call ............................................................................................... 44
Reject a Call with a Text Message ............................................................................... 44
Voicemail (Traditional) ......................................................................................................... 44
Set Up Voicemail Through the Phone App ................................................................... 44
Retrieve Your Voicemail Messages ............................................................................. 45
Voicemail Notification ................................................................................................... 45
Visual Voicemail ..................................................................................................................
Set Up Visual Voicemail ............................................................................................... 46
Review Visual Voicemail .............................................................................................. 46
TOC ii
45
Listen to Multiple Voicemail Messages ........................................................................ 47
Configure Visual Voicemail Options ............................................................................. 47
Configure Visual Voicemail Settings ............................................................................ 48
Automatically Enable the Speakerphone ..................................................................... 49
Change Your Main Greeting via the Voicemail Menu .................................................. 49
Edit the From Name via the Voicemail Menu ............................................................... 50
Record a Visual Voicemail Message ............................................................................ 50
Phone Call Options .............................................................................................................. 50
Dialing Options ............................................................................................................. 51
Caller ID ....................................................................................................................... 51
Call Waiting .................................................................................................................. 51
3-way Calling ................................................................................................................ 52
Call Forwarding ............................................................................................................ 52
In-call Options .............................................................................................................. 53
Speed Dialing ............................................................................................................... 54
Logs ..................................................................................................................................... 55
View Logs ..................................................................................................................... 55
Logs Options ................................................................................................................ 55
Clear Logs .................................................................................................................... 56
Settings ....................................................................................................................................... 57
Wi-Fi Settings ...................................................................................................................... 58
Advanced Wi-Fi Settings .............................................................................................. 58
Wi-Fi Direct ................................................................................................................... 59
Hotspot Settings .................................................................................................................. 59
Bluetooth Settings................................................................................................................ 60
Data Usage Settings ............................................................................................................ 60
More Settings....................................................................................................................... 61
Airplane Mode .............................................................................................................. 61
Mobile Networks ........................................................................................................... 62
Tethering ...................................................................................................................... 63
VPN ..............................................................................................................................
Roaming ....................................................................................................................... 64
NFC .............................................................................................................................. 65
TOC iii
63
S Beam ......................................................................................................................... 65
Nearby Devices ............................................................................................................ 66
AllShare Cast ............................................................................................................... 66
Kies via Wi-Fi
®
.............................................................................................................. 67
Call Settings......................................................................................................................... 69
Call Rejection ............................................................................................................... 70
Set Reject Messages ................................................................................................... 70
Ringtones and Keypad Tones ...................................................................................... 70
Call Alert ....................................................................................................................... 71
Call Answering/Ending ................................................................................................. 71
Auto Screen Off During Calls ....................................................................................... 71
Accessory Settings for Call .......................................................................................... 72
My Call Sound .............................................................................................................. 72
Use Extra Volume for Calls .......................................................................................... 72
Increase Volume in Pocket ........................................................................................... 72
Additional Settings ........................................................................................................ 73
US Dialing .................................................................................................................... 73
International Dialing ...................................................................................................... 73
TTY Mode ..................................................................................................................... 73
DTMF Tones ................................................................................................................ 74
Voicemail Settings ........................................................................................................ 75
Voice Privacy ................................................................................................................ 76
Home Screen Mode ............................................................................................................. 76
Blocking mode ..................................................................................................................... 76
Sound Settings .................................................................................................................... 77
Volume ......................................................................................................................... 77
Vibration Intensity ......................................................................................................... 77
Device Ringtone ........................................................................................................... 78
Device Vibration ........................................................................................................... 78
Defaul
t Notifications ..................................................................................................... 78
Sound and Vibration ..................................................................................................... 78
System Sound Settings ................................................................................................ 79
Display Settings ................................................................................................................... 79
TOC iv
Wallpaper ..................................................................................................................... 80
LED Indicator ................................................................................................................ 81
Page Buddy .................................................................................................................. 81
Screen Mode ................................................................................................................ 82
Brightness .................................................................................................................... 82
Auto-Rotate Screen ...................................................................................................... 82
Screen Timeout ............................................................................................................ 82
Smart Rotation ............................................................................................................. 83
Smart Stay .................................................................................................................... 83
Font Style ..................................................................................................................... 83
Font Size ...................................................................................................................... 83
Touch Key Light Duration ............................................................................................. 83
Display Battery Percentage .......................................................................................... 84
Auto Adjust Screen Tone ............................................................................................. 84
Storage Settings .................................................................................................................. 84
Device Memory ............................................................................................................ 84
SD Card ........................................................................................................................ 85
Power Saving Settings ......................................................................................................... 86
Battery Settings ................................................................................................................... 87
Battery Use ................................................................................................................... 87
Application Manager ............................................................................................................ 88
Manage Applications .................................................................................................... 88
Running Services ......................................................................................................... 88
Memory Use ................................................................................................................. 89
Location Services Settings .................................................................................................. 89
Use Wireless Networks ................................................................................................ 89
Use GPS Satellites ....................................................................................................... 89
Location and Google Search ........................................................................................ 90
Lock Screen ......................................................................................................................... 90
reen Lock ................................................................................................................. 90
Sc
Screen Lock: Swipe ...................................................................................................... 91
Screen Lock: Motion ..................................................................................................... 91
Screen Lock: Face Unlock ........................................................................................... 91
TOC v
Screen Lock: Face and Voice Unlock .......................................................................... 92
Screen Lock: Pattern .................................................................................................... 92
What if I Forget My Pattern? ........................................................................................ 93
Screen Lock: PIN ......................................................................................................... 93
Screen Lock: Password ................................................................................................ 93
Disable the Screen Lock .............................................................................................. 94
Lock Screen Options .................................................................................................... 94
Popup Note on Lock Screen ........................................................................................ 95
Owner Information ........................................................................................................ 95
Security Settings .................................................................................................................. 95
Encrypt Device ............................................................................................................. 96
Encrypt SD card ........................................................................................................... 96
Make Passwords Visible .............................................................................................. 96
Device Administrators .................................................................................................. 97
Unknown Sources ........................................................................................................ 97
Trusted Credentials ...................................................................................................... 97
Install from Device Storage .......................................................................................... 98
Clear Credentials .......................................................................................................... 98
One-Handed Operation Settings ......................................................................................... 98
Language and Input Settings ............................................................................................... 99
Language ..................................................................................................................... 99
Default Input Method .................................................................................................... 99
Google Voice Typing Settings .................................................................................... 100
Samsung Keyboard Settings ...................................................................................... 100
Swype Settings ........................................................................................................... 100
Voice Search .............................................................................................................. 100
Text-to-Speech Output ............................................................................................... 101
Pointer Speed ............................................................................................................. 101
Cloud ................................................................................................................................. 102
Backup and Reset Settings ............................................................................................... 102
ccount Settings ........................................................................................................ 103
Add A
Motion Settings .................................................................................................................. 104
S Pen Settings ................................................................................................................... 105
TOC vi
Accessory Settings ............................................................................................................ 106
Date and Time Settings ..................................................................................................... 106
Accessibility Settings ......................................................................................................... 107
TalkBack Settings ....................................................................................................... 108
Developer Options Settings ............................................................................................... 109
Activate this Device ........................................................................................................... 111
System Update Settings .................................................................................................... 111
Update PRL ................................................................................................................ 111
Update Profile ............................................................................................................. 111
Update Samsung Software ........................................................................................ 111
Update Firmware ........................................................................................................ 112
About Device ..................................................................................................................... 112
Contacts .................................................................................................................................... 114
Get Started With Contacts ................................................................................................. 114
Access Contacts ......................................................................................................... 115
The Contacts List ....................................................................................................... 115
Add a Contact .................................................................................................................... 116
Save a Phone Number ...................................................................................................... 118
Edit a Contact .................................................................................................................... 120
Add or Edit Information for a Contact ......................................................................... 120
Assign a Stored Picture to a Contact ......................................................................... 120
Assign a New Picture to a Contact ............................................................................. 121
Assign a Ringtone to a Contact .................................................................................. 121
Join a Contact ............................................................................................................ 122
Delete a Contact ......................................................................................................... 122
Synchronize Contacts ........................................................................................................ 122
Add Entries to Your Favorites ............................................................................................ 124
Add Facebook Content to Your Contacts .......................................................................... 124
Add Your Facebook Friends to Your Contacts ........................................................... 124
Create Groups ................................................................................................................... 125
Share a Contact ................................................................................................................. 126
Ac
counts and Messaging .......................................................................................................... 127
Gmail / Google ................................................................................................................... 127
TOC vii
Create a Google Account ........................................................................................... 127
Sign In to Your Google Account ................................................................................. 128
Access Gmail ............................................................................................................. 128
Send a Gmail Message .............................................................................................. 129
Read Gmail Messages ............................................................................................... 129
Reply to Gmail Messages .......................................................................................... 130
Email .................................................................................................................................. 131
Add an Email Account ................................................................................................ 131
Add a Corporate Email Account ................................................................................. 132
Compose and Send Email .......................................................................................... 133
View and Reply to Email ............................................................................................ 134
Manage Your Email Inbox .......................................................................................... 135
Corporate Email Features .......................................................................................... 136
Edit Email Account Settings ....................................................................................... 137
Edit Corporate Email Account Settings ...................................................................... 138
Delete an Email Account ............................................................................................ 140
Add the Mail Widget ................................................................................................... 141
Text Messaging and MMS ................................................................................................. 141
Compose Text Messages ........................................................................................... 141
Send a Multimedia Message (MMS) .......................................................................... 142
Save and Resume a Draft Message .......................................................................... 143
New Messages Notification ........................................................................................ 143
Managing Message Conversations ............................................................................ 144
Text and MMS Options ............................................................................................... 146
Social Networking Accounts .............................................................................................. 149
Facebook .................................................................................................................... 149
YouTube ..................................................................................................................... 150
Google Talk ................................................................................................................ 150
Google+ ...................................................................................................................... 151
Google Messenger ..................................................................................................... 151
Applications and Entertainment ................................................................................................ 153
DivX ................................................................................................................................... 153
vX Legal Information ............................................................................................... 153
Di
TOC viii
Locating Your VOD Registration Number .................................................................. 154
Register Your DivX Device for VOD Playback of Purchased Movies ......................... 154
Google Play Store App ...................................................................................................... 155
Find and Install an App ............................................................................................... 156
Create a Google Checkout Account ........................................................................... 157
Request a Refund for a Paid App ............................................................................... 157
Open an Installed App ................................................................................................ 157
Uninstall an App ......................................................................................................... 158
Get Help with Google Play ......................................................................................... 158
Navigation .......................................................................................................................... 158
Google Maps .............................................................................................................. 158
Telenav GPS Navigation ............................................................................................ 160
Installing TeleNav GPS Navigator .............................................................................. 160
Registering TeleNav GPS Navigator .......................................................................... 160
Using TeleNav GPS Navigator ................................................................................... 160
TeleNav: Getting Driving Directions ........................................................................... 161
TeleNav: Creating a Favorites Location ..................................................................... 162
TeleNav: Sharing a Recent Location with Others ...................................................... 163
TeleNav: Configuring Your Navigation Preferences ................................................... 163
Google Navigation ...................................................................................................... 164
Music ................................................................................................................................. 165
Sprint Music Plus ........................................................................................................ 165
Music Player ............................................................................................................... 166
Google Play Music ..................................................................................................... 166
Google Play Movies & TV .................................................................................................. 170
Sprint TV & Movies ............................................................................................................ 170
AllShare Play ..................................................................................................................... 171
Accessing AllShare Play ............................................................................................ 171
Configuring AllShare Play Settings ............................................................................ 172
Setting Up Web Storage ............................................................................................. 173
Sharing Files via Web Storage ................................................................................... 173
Shar
ing Media via AllShare Play to a Target Device .................................................. 174
AllShare Play Screen Sharing via Group Cast ........................................................... 175
TOC ix
Group Cast ........................................................................................................................ 175
Starting a Group Cast Session ................................................................................... 175
Flipboard ............................................................................................................................ 177
Media Hub ......................................................................................................................... 178
Creating a New Media Hub Account .......................................................................... 178
Using Media Hub ........................................................................................................ 179
Media Hub Notices ..................................................................................................... 179
NASCAR Sprint Cup Mobile .............................................................................................. 180
Paper Artist ........................................................................................................................ 181
Google Play Magazines ..................................................................................................... 182
Web and Data ........................................................................................................................... 183
Wi-Fi .................................................................................................................................. 183
Turn Wi-Fi On and Connect to a Wireless Network ................................................... 183
Check the Wireless Network Status ........................................................................... 185
Connect to a Different Wi-Fi Network ......................................................................... 185
Sprint Connections Optimizer ..................................................................................... 185
Data Services (Sprint 3G) .................................................................................................. 186
Your Data Services User Name ................................................................................. 186
Launch a Web Connection ......................................................................................... 187
4G Services ....................................................................................................................... 187
Virtual Private Networks (VPN) .......................................................................................... 188
Prepare Your Phone for VPN Connection .................................................................. 188
Set Up Trusted Credential Storage ............................................................................ 188
Add a VPN Connection .............................................................................................. 189
Connect to a VPN ....................................................................................................... 189
Disconnect from a VPN .............................................................................................. 189
Browser.............................................................................................................................. 190
Learn to Navigate the Browser ................................................................................... 190
Browser Menu ............................................................................................................ 191
Select Text on a Web Page ........................................................................................ 192
Go to a Specific Website ............................................................................................ 193
Adj
ust Browser Settings ............................................................................................. 193
Reset the Browser to Default ..................................................................................... 196
TOC x
Set the Browser Home Page ...................................................................................... 196
Create Bookmarks ...................................................................................................... 196
Create a New Homepage ........................................................................................... 197
Add Bookmarks to Your Home Screen ...................................................................... 197
Camera and Video .................................................................................................................... 198
Take Pictures ..................................................................................................................... 198
Open the Camera ....................................................................................................... 198
Viewfinder Screen ...................................................................................................... 198
Take a Picture ............................................................................................................ 200
Review Screen ........................................................................................................... 200
Close the Camera ...................................................................................................... 202
Record Videos ................................................................................................................... 202
Camera Settings ................................................................................................................ 203
Camcorder Settings ........................................................................................................... 205
View Pictures and Videos Using Gallery ........................................................................... 207
Open Gallery .............................................................................................................. 207
View Photos and Videos ............................................................................................ 208
Zoom In or Out on a Photo ......................................................................................... 208
Watch Video ............................................................................................................... 208
Working with Photos .......................................................................................................... 209
Photo Editor ....................................................................................................................... 209
Installing the Application from Samsung Apps ........................................................... 210
Using Photo Editor ..................................................................................................... 210
Share Photos and Videos .................................................................................................. 211
Send Photos or Videos by Email ................................................................................ 211
Send a Photo or Video by Multimedia Message ........................................................ 212
Send Photos or Videos Using Bluetooth .................................................................... 212
Share Photos or Videos on Google+ .......................................................................... 213
Share Photos on Picasa ............................................................................................. 213
Share Videos on YouTube ......................................................................................... 213
Tools and Calendar ................................................................................................................... 215
Cal
endar ............................................................................................................................ 215
Add an Event to the Calendar .................................................................................... 215
TOC xi
Event Alerts ................................................................................................................ 217
View Events ................................................................................................................ 218
Erase Events .............................................................................................................. 219
Alarm & Timer .................................................................................................................... 220
Calculator........................................................................................................................... 221
S Note ................................................................................................................................ 221
S Suggest .......................................................................................................................... 222
Transfer Files Between Your Phone and a Computer ....................................................... 222
My Files ............................................................................................................................. 223
Dropbox ............................................................................................................................. 223
Download the Dropbox Desktop Application .............................................................. 223
Accessing Dropbox on Your Phone ........................................................................... 224
Manually Uploading a Picture to Dropbox .................................................................. 225
Voice Services ................................................................................................................... 225
S Voice ....................................................................................................................... 225
Voice Recorder ........................................................................................................... 226
Bluetooth ........................................................................................................................... 226
Turn Bluetooth On or Off ............................................................................................ 227
The Bluetooth Settings Menu ..................................................................................... 227
Change the Phone Name ........................................................................................... 227
Connect a Bluetooth Headset or Car Kit .................................................................... 228
Reconnect a Headset or Car Kit ................................................................................. 228
Disconnect or Unpair from a Bluetooth Device .......................................................... 229
Send Information Using Bluetooth .............................................................................. 229
Receive Information Using Bluetooth ......................................................................... 231
Kies Air .............................................................................................................................. 232
microSD Card .................................................................................................................... 233
Insert a microSD Card ................................................................................................ 233
Remove the microSD Card ........................................................................................ 234
View the microSD Card Memory ................................................................................ 234
Format the microSD Card .......................................................................................... 234
Unm
ount the microSD Card ....................................................................................... 235
Update Your Phone ........................................................................................................... 235
TOC xii
Update Your Phone Firmware .................................................................................... 235
Update Your Android Operating System .................................................................... 237
Update Your Profile .................................................................................................... 237
Update Your PRL ....................................................................................................... 237
Sprint Worldwide Wireless Service ........................................................................................... 239
Activate Sprint Worldwide Service on Your Account ......................................................... 239
Enable Global Roaming Mode ........................................................................................... 239
Make and Receive Worldwide Calls .................................................................................. 240
Sprint Voicemail Service .................................................................................................... 240
Set Up Your Voicemail Access Number ..................................................................... 241
Access Your Voicemail ............................................................................................... 241
Voicemail Troubleshooting ......................................................................................... 242
International Data Roaming ............................................................................................... 242
Get Started With Data Services ................................................................................. 242
Access Email and Data Services on GSM/UMTS Networks ...................................... 242
Access Email and Data Services on CDMA Networks ............................................... 243
Status Messages ............................................................................................................... 243
Contact Sprint for Assistance ............................................................................................ 244
Index ......................................................................................................................................... 246
TOC xiii
Get Started
The following topics give you all the information you need to set up your phone and Sprint
service the first time.
Your Phone at a Glance
Set Up Your Phone
Activate Your Phone
Complete the Setup Screens
Set Up Voicemail
Sprint Account Information and Help
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and buttons.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
Install the battery 1.
Insert your fingernail or other flat object into the slot on the top left side of the battery
compartment cover and lift the cover up gently.
Get Started 1
Insert the battery, contacts end first, and gently press the battery into place.
Replace the battery compartment cover, making sure all the tabs are secure and
there are no gaps around the cover.
Note: When you insert the battery, your phone may power on automatically.
Insert the USB cable into the power adapter. 2.
Plug the USB connector into the charger/accessory jack on the bottom of your phone. 3.
Get Started 2
Warning! While the phone is charging, if the touchscreen does not function due to an
unstable power supply, unplug the USB power adapter from the power outlet or
unplug the USB cable from the phone.
Plug the AC adapter into an electrical outlet and charge your battery. Fully charging a 4.
battery may take up to three hours.
Note: Your phone’s battery should have enough charge for the phone to turn on and find a
signal, run the setup application, set up voicemail, and make a call. You should fully
charge the battery as soon as possible.
Press and hold the Power button to turn the phone on. 5.
If your phone is activated, it will turn on, search for Sprint service, and begin the
setup application.
If your phone is not yet activated, see Activate Your Phone for more information.
Activate Your Phone
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
Get Started 3
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the onscreen prompts to complete the activation process.
● To confirm activation, make a phone call. If your phone is still not activated or you do not
have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for
assistance.
Tip: Do not press the Power button while the phone is being activated. Pressing the Power
button cancels the activation process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your
phone has been turned on and activated, you will see a Welcome message. You can then
complete the setup screens.
Note: You may be able to complete the setup process before your phone has been activated
on your Sprint account.
Note: During or after setup, you may see a Sprint Connections Optimizer notice. Read the
notice and tap I Agree to allow your device to connect automatically to the best available
data network, including Wi-Fi. To turn Sprint Connections Optimizer off at any time, tap
> > Settings > More settings > Mobile networks > Connections
Get Started 4
optimizer and uncheck the box. For more information, see Sprint Connections
Optimizer.
Once your phone is turned on, you will see the Welcome screen. Select a language (if 1.
needed) and tap Next to get started.
Note: On the Welcome screen, you will also see an Accessibility button. If you are visually
impaired or hard of hearing, tap Accessibility to change the accessibility settings.
Follow the onscreen instructions to complete each section. For each topic, you will have 2.
an option to skip it and continue to the next screen.
Wi-Fi network – If prompted, connect to an active Wi-Fi network. For more
information, see Turn Wi-Fi On and Connect to a Wireless Network.
Samsung Account – Complete the setup process to either create or sign into an
existing Samsung Account.
• Create new account - Tap I accept all the terms above and then tap Agree to
accept the Terms and Conditions. Follow the instructions to sign up for a new
Samsung Account. And then tap Sign up. A verification email will be sent to the
email address you provided during the setup process. Follow the directions within
that email to complete your activation. After completion, tap Next on your phone.
Enter any additional preferences.
• Sign in – Enter the email address you used to create your Samsung Account
and enter the associated password. Once signed in, select your backup and
restore options and tap Next.
Got Google? - Tap either Yes to sign into your existing Google account, or No to
create a new one.
Note: If you select No, you can either create a new account or choose Not now to continue
the setup process without an account.
• If prompted, read the Google Terms of Service agreement and tap OK.
• Sign in - Enter your Gmail address and password and tap Sign in to sign in to
your current Google account.
• Get an account - Follow the instructions to sign up for a new Google account.
There will be screens to enter your first and last names, create an email address
(Gmail), create a password, enter recovery information (including a backup email
address and a recovery question in case you forget your Google account sign-in
information), an option to join Google+, and an option to enable purchases from
the Google Play Store app. Tap Next between each screen.
Get Started 5
• Backup or Backup and restore - Select your Google account backup settings. If
you're signing in with an existing Google account, you can elect to restore your
Google account information, such as apps, bookmarks, Wi-Fi passwords, and
contacts, to your new Samsung GALAXY Note II. Tap to continue.
• Use Google location - Select your Google location options and tap Next.
This phone belongs to... - If applicable, enter your first and last name and tap Next.
This information is used by the phone to personalize some apps.
Dropbox - Select an option and follow the onscreen instructions.
• Create a new Dropbox account - Tap to set up a Dropbox account to save your
photos and videos to associated computers and to a Web-based storage area.
• I already have an account - Tap to sign in to your current Dropbox account.
• No thanks - Tap to skip the Dropbox setup screens.
Tap Finish.Your setup is now complete. Follow the onscreen instructions to learn about 3.
basic touch/tap menu navigation.
Set Up Voicemail
You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off.
1. Press
2. Touch and hold
3. Follow the system prompts to:
Note: Voicemail Password – Sprint strongly recommends that you create a password when
(Power button) to turn on the display and then swipe your screen in any direction.) See
Turn Your Screen On and Off.
Create your password.
Record your name announcement.
Record your greeting.
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
and tap > Keypad tab. (If your screen is locked, press
to dial your voicemail number.
Get Started 6
Tip: You can also use your phone's Visual Voicemail app to set up and access your Sprint
voicemail. See Visual Voicemail for details.
Sprint Account Information and Hel p
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
Manage Your Account
Sprint Support Services
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your
voicemail account, and your data services account. To ensure that no one else has access to
your information, you will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com. (Click Sign in/Register and then click Sign up now! to get started.) If
you are not the account owner (if someone else receives the bill for your Sprint service), you
can get a sub-account password at sprint.com.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com or call Sprint
Customer Service at 1-888-211-4727.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
Get Started 7
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ring tones, screen
savers, and more.
From Your Sprint Phone
Press
Do any of the following: 2.
From Any Other Phone
● Sprint Customer Service: 1-888-211-4727.
● Business Customer Service: 1-888-788-4727.
Tap
Tap
Tap
plan or to get answers to other questions.
and tap > Keypad tab. 1.
to check minute usage and account balance.
to make a payment.
to access Sprint Zone and a summary of your Sprint service
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or showtimes; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
Get Started 8
► Press
and tap > Keypad tab, and then tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
► Press
For more information or to see the latest in products and services, visit us online at
sprint.com.
and tap > Keypad tab, and then tap .
Get Started 9
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Phone’s Layout
S Pen Overview
Turn Your Phone On and Off
Turn Your Screen On and Off
Touchscreen Navigation
Your Home Screen
Status Bar
Enter Text
Your Phone’s Layout
The following illustrations outline your phone’s basic layout.
Device Basics 10
Key Functions
The following list defines the features listed in the above illustrations.
● Status light displays red when charging, green when fully charged, blue when powering
off, and blue when a notification has arrived.
● Earpiece allows you to hear the caller.
● Touchscreen displays all the information needed to operate your phone, such as the
call status, the Contacts list, and the date and time. Also provides one-touch access to
all of your features and applications.
● Menu Key allows you to access your phone’s main functions menu: Add apps and
widgets, Create folder, Set wallpaper, Search, and Settings. While in a menu, press
to open a list of actions available from the current screen or onscreen option.
● Home Key returns you to the Home screen. Press and hold to open the recently used
applications window.
● Back Key lets you return to the previous screen, or close a dialog box, options menu,
the Notifications panel, or onscreen keyboard.
● Self Camera Lens allows you to take pictures and videos of yourself when you set the
camera shooting mode to Self shot.
● Proximity and Light Sensors use the ambient light level to adjust keypad access. If the
light path is blocked, for example, when holding the phone close to your ear, the
touchscreen will turn off.
While talking on the phone, the sensor detects talk activity and locks the keypad to
prevent accidental key presses.
● Power/Lock Button lets you turn the phone on or off, turn the screen on or off, enable
or disable data network mode or airplane mode, or restart the phone.
Camera lets you take pictures and videos.
Speaker lets you hear the different ringtones and sounds. The speaker also lets you
hear the caller’s voice in speakerphone mode.
● S Pen (Stylus) allows you to store your S Pen within the phone for safe keeping.
● Mic allows other callers to hear you when you are using the Mic is used for a general
call as well as speakerphone call.
● Charger/Accessory Jack allows you to connect the phone charger/USB cable
(included).
Device Basics 11
● Volume Buttons allow you to adjust the ringtone or media volume or adjust the voice
volume during a call.
● Flash helps illuminate subjects in low-light environments when the camera is focusing
and capturing a photo or video.
● 3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional
headset for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
S Pen Overview
The S Pen is an intuitive stylus that can minimize the amount of time necessary to switch
between touch and pen input. It integrates seamlessly into the Samsung GALAXY Note II phone
functionality, allowing you to perform a host of operations.
Understanding the S Pen
Removing the S Pen from your Phone
Using the S Pen
Screen Capture
Air View
Understanding the S Pen
Below is a brief overview of the S Pen capabilities, allowing you to:
● Write directly into an email.
● Write directly onto the calendar.
● Annotate documents (Word, Excel, PPT, PDF).
● Write a note on the back of a picture.
● Access S-Note quickly from the lock screen.
Device Basics 12
The following list defines the features listed in the above illustrations.
● Pen Button: by pressing the Pen button, you can add functionality to the S Pen.
● Stylus Tip: the tip of the S Pen is used for tapping or writing and drawing on the screen.
Removing the S Pen from your Phone
The S Pen is stored in your phone to keep it protected and easy to locate.
Use your fingernail to pull the end of the S Pen out of the phone. 1.
Slide the S Pen out of the phone. 2.
Using the S Pen
There are several different functions you can perform by using the S Pen.
Device Basics 13
Back Button
To move to a previous screen, hold the S Pen button and touch and drag the screen as shown
in the illustration below. The previous screen displays.
Menu Button
To display the menu from any screen, hold the S Pen button and touch and drag the screen as
shown in the illustration below. The menu displays.
Device Basics 14
Launch S Note Lite
S Note Lite is an application that you can launch from any screen to take quick notes or jot
down ideas. To open S Note Lite, hold the S Pen button and double-tap the screen.
Device Basics 15
Screen Capture
To take a screen capture, hold the S Pen button and press and hold the S Pen anywhere on the
screen.
Write on Any Screen After Capture
To write on a screen capture, use the pen to draw or write.
Device Basics 16
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