Samsung SPHL520 Users Manual

This document is watermarked because certain important information in the document has not yet been verified. This document has been sent to you as a draft and for informational purposes only.

The document should only be used for internal purposes and may not be distributed outside of the company. Distributing the document outside of the company could result in legal exposure to the company if the preliminary, unverified information in the draft turns out to be inaccurate.

FPO

User Guide

©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their respective owners.

(Sprint UG template version 12c)

SPT_L520_UG_Eng_ME7_TE_070913_D1

DRAFT

FOR INTERNAL USE ONLY

 

Table of Contents

Get Started ................................................................................................................................

1

Your Phone at a Glance......................................................................................................

1

Set Up Your Phone.............................................................................................................

2

Activate Your Phone ...........................................................................................................

3

Complete the Setup ............................................................................................................

4

Set Up Voicemail ................................................................................................................

5

Sprint Account Information and Help...................................................................................

6

 

Sprint Account Passwords ...........................................................................................

6

 

Manage Your Account .................................................................................................

6

 

Sprint Support Services ...............................................................................................

7

Phone Basics.............................................................................................................................

9

Your Phone’s Layout...........................................................................................................

9

 

Key Functions..............................................................................................................

9

Turn Your Screen On and Off ............................................................................................

11

Features ............................................................................................................................

12

 

Motions and Gestures.................................................................................................

12

 

Smart Screen..............................................................................................................

13

 

Voice Control..............................................................................................................

13

Touchscreen Navigation ....................................................................................................

14

 

Tap .............................................................................................................................

14

 

Touch and Hold ..........................................................................................................

14

 

Swipe or Slide.............................................................................................................

15

 

Drag ...........................................................................................................................

15

 

Flick............................................................................................................................

16

 

Rotate.........................................................................................................................

16

 

Pinch and Spread .......................................................................................................

17

Your Home Screen ............................................................................................................

18

 

Create Shortcuts.........................................................................................................

18

 

Add and Remove Primary Shortcuts...........................................................................

19

 

Add and Remove Widgets ..........................................................................................

20

 

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i

 

Extended Home Screens............................................................................................

 

20

 

Recent Applications ....................................................................................................

 

20

Status Bar..........................................................................................................................

 

21

Enter Text ..........................................................................................................................

 

22

 

Text Input Methods .....................................................................................................

 

22

 

Google Voice Typing ..................................................................................................

 

23

 

Samsung Keyboard ....................................................................................................

 

24

 

Swype.........................................................................................................................

 

25

 

Tips for Editing Text....................................................................................................

 

26

Phone Calls ..............................................................................................................................

 

27

Make Phone Calls..............................................................................................................

 

27

 

Call Using the Keypad ................................................................................................

 

27

 

Call from Logs ............................................................................................................

 

27

 

Call from Contacts ......................................................................................................

 

28

 

Call a Number in a Text Message...............................................................................

 

28

 

Call a Number in an Email Message...........................................................................

 

28

 

Call Emergency Numbers ...........................................................................................

 

28

Receive Phone Calls..........................................................................................................

 

29

 

Answer an Incoming Call ............................................................................................

 

29

 

Mute the Ringing Sound .............................................................................................

 

29

 

Reject an Incoming Call..............................................................................................

 

29

 

Reject a Call with a Text Message..............................................................................

 

30

Phone Call Options............................................................................................................

 

30

 

Dialing Options ...........................................................................................................

 

30

 

Caller ID .....................................................................................................................

 

31

 

Call Waiting ................................................................................................................

 

31

 

3-Way Calling .............................................................................................................

 

31

 

Call Forwarding ..........................................................................................................

 

32

 

In-call Options.............................................................................................................

 

32

 

Speed Dials ................................................................................................................

 

33

Voicemail ...........................................................................................................................

 

34

 

Set Up Voicemail ........................................................................................................

 

34

 

Retrieve Your Voicemail Messages ............................................................................

 

35

 

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Voicemail Notification .................................................................................................

 

35

Visual Voicemail ................................................................................................................

 

36

Logs...................................................................................................................................

 

36

 

View Logs...................................................................................................................

 

36

 

Logs Options ..............................................................................................................

 

37

 

Clear Logs ..................................................................................................................

 

37

Contacts....................................................................................................................................

 

 

38

Get Started With Contacts .................................................................................................

 

38

 

Access Contacts.........................................................................................................

 

38

 

Contacts Options ........................................................................................................

 

39

Add a Contact....................................................................................................................

 

40

Save a Phone Number.......................................................................................................

 

41

Edit a Contact ....................................................................................................................

 

41

 

Add or Edit Information for a Contact..........................................................................

41

 

Assign a Picture to a Contact......................................................................................

 

42

 

Assign a Ringtone to a Contact...................................................................................

42

 

Join a Contact.............................................................................................................

 

42

 

Delete a Contact.........................................................................................................

 

43

Add Entries to Your Favorites ............................................................................................

 

43

Create Groups ...................................................................................................................

 

43

Share a Contact.................................................................................................................

 

44

Accounts and Messaging ..........................................................................................................

 

46

Google Account .................................................................................................................

 

46

 

Create a Google Account............................................................................................

 

46

 

Sign In to Your Google Account..................................................................................

47

 

Access Gmail..............................................................................................................

 

47

 

Send a Gmail Message ..............................................................................................

 

47

 

Read and Reply to Gmail Messages...........................................................................

48

Samsung Account..............................................................................................................

 

48

Email .................................................................................................................................

 

48

 

Add an Email Account ................................................................................................

 

49

 

Add a Microsoft Exchange ActiveSync Account..........................................................

50

 

Compose and Send Email ..........................................................................................

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51

 

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iii

 

 

Reply or Forward Email ..............................................................................................

 

52

 

Manage Your Email Inbox...........................................................................................

 

52

 

Edit Email Settings......................................................................................................

 

53

 

Delete an Email Account.............................................................................................

 

56

Text and Multimedia Messaging.........................................................................................

 

56

 

Send a Text Message (SMS)......................................................................................

 

56

 

Send a Multimedia Message (MMS) ...........................................................................

 

57

 

Save and Resume a Draft Message ...........................................................................

 

58

 

New Messages Notification.........................................................................................

 

58

 

Managing Message Conversations.............................................................................

 

58

 

Text and MMS Settings ..............................................................................................

 

60

Social Networking Accounts...............................................................................................

 

62

 

Flipboard ....................................................................................................................

 

62

 

Google Messenger .....................................................................................................

 

62

 

Google+......................................................................................................................

 

63

 

Google Talk ................................................................................................................

 

64

 

YouTube.....................................................................................................................

 

64

Apps and Entertainment............................................................................................................

 

65

DivX...................................................................................................................................

 

65

 

DivX Legal Information ...............................................................................................

 

65

 

Locate Your VOD Registration Number ......................................................................

65

 

Register Your DivX Device for VOD Playback of Purchased Movies...........................

65

Google Play Store..............................................................................................................

 

66

 

Find and Install an App ...............................................................................................

 

66

 

Create a Google Wallet Account.................................................................................

 

67

 

Open an Installed App ................................................................................................

 

67

 

Uninstall an App .........................................................................................................

 

68

Navigation..........................................................................................................................

 

68

 

Google Maps ..............................................................................................................

 

68

 

Google Local ..............................................................................................................

 

68

 

Google Navigation ......................................................................................................

 

69

TripAdvisor ........................................................................................................................

 

69

 

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iv

 

Get assistance finding hotels, restaurants, and attractions in any destination. See millions

of reviews, opinions and candid photos from travelers just like you....................................

69

Samsung Apps ..................................................................................................................

 

69

Music .................................................................................................................................

 

69

 

FM Radio....................................................................................................................

 

69

 

Google Play Music......................................................................................................

 

69

 

Music ..........................................................................................................................

 

70

Google Play Movies & TV ..................................................................................................

 

72

Google Play Books ............................................................................................................

 

73

Google Play Magazines .....................................................................................................

 

73

Group Play.........................................................................................................................

 

73

Samsung Link ....................................................................................................................

 

74

 

Configure Samsung Link Settings...............................................................................

 

75

 

Use Samsung Link to Share Media with Another Device ............................................

76

Web and Data...........................................................................................................................

 

77

Wi-Fi ..................................................................................................................................

 

77

 

Turn Wi-Fi On and Connect to a Wireless Network.....................................................

77

 

Connect to a Different Wi-Fi Network..........................................................................

 

78

Data Services (Sprint 3G and 4G)......................................................................................

 

79

 

Your Data Services User Name..................................................................................

 

79

 

Launch the Browser....................................................................................................

 

79

4G Services .......................................................................................................................

 

80

Virtual Private Networks (VPN) ..........................................................................................

 

80

 

Prepare Your Phone for VPN Connection...................................................................

80

 

Add a VPN..................................................................................................................

 

81

 

Connect to a VPN.......................................................................................................

 

81

 

Disconnect from a VPN ..............................................................................................

 

82

Chrome..............................................................................................................................

 

82

Internet ..............................................................................................................................

 

82

Pictures and Video....................................................................................................................

 

83

Camera..............................................................................................................................

 

83

 

Open the Camera .......................................................................................................

 

83

 

Take a Pictures...........................................................................................................

 

84

 

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v

 

 

Record Videos ............................................................................................................

 

 

84

 

Camera Options .........................................................................................................

 

 

85

 

Quick Camera Settings...............................................................................................

 

 

86

 

Advanced Camera Settings ........................................................................................

 

 

86

Gallery ...............................................................................................................................

 

 

87

 

View Photos and Videos.............................................................................................

 

 

89

 

Zoom In or Out on a Photo .........................................................................................

 

 

90

 

Working with Photos ...................................................................................................

 

 

91

 

Share Photos and Videos ...........................................................................................

 

 

92

Samsung Hub....................................................................................................................

 

 

94

 

Use Samsung Hub......................................................................................................

 

 

94

WatchON ...........................................................................................................................

 

 

96

Story Album .......................................................................................................................

 

 

97

Video .................................................................................................................................

 

 

97

Tools and Calendar.................................................................................................................

 

 

100

Calendar ..........................................................................................................................

 

 

100

 

Add an Event to the Calendar...................................................................................

 

 

100

 

Event Alerts ..............................................................................................................

 

 

101

 

View Events..............................................................................................................

 

 

102

 

Erase Events ............................................................................................................

 

 

103

Alarm and Timer ..............................................................................................................

 

 

104

Calculator ........................................................................................................................

 

 

104

Dropbox...........................................................................................................................

 

 

105

 

Download the Desktop Application ...........................................................................

 

105

 

Accessing Dropbox on Your Device..........................................................................

 

105

 

Manually Uploading a Picture to Dropbox .................................................................

106

Google Now.....................................................................................................................

 

 

106

Google Settings ...............................................................................................................

 

 

106

Help .................................................................................................................................

 

 

106

S Memo ...........................................................................................................................

 

 

107

My Files ...........................................................................................................................

 

 

109

Voice Services .................................................................................................................

 

 

109

 

S Translator..............................................................................................................

 

 

109

 

 

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S Voice .....................................................................................................................

 

109

 

Voice Recorder.........................................................................................................

 

110

 

Voice Search ............................................................................................................

 

111

Bluetooth .........................................................................................................................

 

111

 

Turn Bluetooth On or Off...........................................................................................

 

111

 

The Bluetooth Settings Menu....................................................................................

 

111

 

Connect a Bluetooth Headset or Car Kit ...................................................................

111

 

Reconnect a Headset or Car Kit ...............................................................................

 

112

 

Disconnect or Unpair from a Bluetooth Device..........................................................

112

 

Send Information Using Bluetooth ............................................................................

 

113

 

Receive Information Using Bluetooth........................................................................

 

115

microSD Card ..................................................................................................................

 

116

 

Remove a microSD Card..........................................................................................

 

116

 

View microSD Card Memory.....................................................................................

 

116

 

Format a microSD Card............................................................................................

 

116

 

Unmount a microSD Card.........................................................................................

 

117

Transfer Files Between Your Phone and a Computer ......................................................

117

Update Your Phone .........................................................................................................

 

118

 

Before Updating Your Firmware................................................................................

 

118

 

Update your Phone...................................................................................................

 

119

Sprint Worldwide Wireless Service..........................................................................................

 

120

Activate Sprint Worldwide Service on Your Account ........................................................

120

Your SIM Card .................................................................................................................

 

120

Enable Global Roaming Mode .........................................................................................

 

121

Make and Receive Worldwide Calls.................................................................................

 

122

Sprint Voicemail Service ..................................................................................................

 

123

 

Set Up Your Voicemail Access Number....................................................................

123

 

Access Your Voicemail .............................................................................................

 

123

 

Voicemail Troubleshooting........................................................................................

 

124

International Data Roaming .............................................................................................

 

124

 

Get Started With Data Services ................................................................................

 

124

 

Access Email and Data Services on GSM/UMTS Networks......................................

125

 

Access Email and Data Services on CDMA Networks ..............................................

125

 

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Status Messages .............................................................................................................

 

126

Contact Sprint for Assistance...........................................................................................

 

127

Settings

...................................................................................................................................

 

129

Wi-Fi ..................................................................................................................Settings

 

129

.................................................................................................

Turn Wi - Fi On or Off

 

129

...........................................................................................

Configure Wi - Fi Settings

 

130

.................................................................................................

Other Wi - Fi Settings

 

130

...............................................................................................................

Wi - Fi Direct

 

131

Bluetooth .........................................................................................................................

 

131

...........................................................................................

Turn Bluetooth On or Off

 

132

.....................................................................................................

Bluetooth Settings

 

132

Data ......................................................................................................................Usage

 

133

More ...................................................................................................Networks Settings

 

134

..........................................................................................................

Airplane Mode

 

134

.......................................................................................................

Mobile Networks

 

134

..........................................................................................................................

VPN

 

135

...................................................................................................................

Roaming

 

135

NFC .................................................................................................................................

 

136

..................................................................................................

Turn NFC On or Off

 

136

...........................................................................................................

Android Beam

 

136

S Beam............................................................................................................................

 

136

.............................................................................................

Turn S Beam On or Off

 

137

Nearby ...............................................................................................................Devices

 

137

Screen ..............................................................................................................Mirroring

 

138

Kies ...................................................................................................................via Wi-Fi

 

138

Lock .....................................................................................................................Screen

 

138

..............................................................................................................

Screen Lock

 

138

................................................................................................

Lock Screen Options

 

139

Display.............................................................................................................................

 

142

.................................................................................................................

Wallpaper

 

142

......................................................................................................

Notification Panel

 

142

............................................................................................................

Screen Mode

 

143

................................................................................................................

Brightness

 

143

 

 

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Auto-rotate Screen....................................................................................................

 

 

143

 

Screen Timeout ........................................................................................................

 

 

143

 

Daydream.................................................................................................................

 

 

143

 

Font Style .................................................................................................................

 

 

144

 

Font Size ..................................................................................................................

 

 

144

 

Touch Key Light Duration .........................................................................................

 

 

145

 

Show Battery Percentage .........................................................................................

 

 

145

 

Edit After Screen Capture .........................................................................................

 

 

145

 

Auto Adjust Screen Tone..........................................................................................

 

 

145

LED Indicator...................................................................................................................

 

 

146

Sound ..............................................................................................................................

 

 

146

 

Volume .....................................................................................................................

 

 

146

 

Ringtones .................................................................................................................

 

 

147

 

Vibrations .................................................................................................................

 

 

147

 

Notifications..............................................................................................................

 

 

147

 

Vibrate When Ringing...............................................................................................

 

 

148

 

Dialing Keypad Tone ................................................................................................

 

 

148

 

Touch Sounds ..........................................................................................................

 

 

148

 

Screen Lock Sound ..................................................................................................

 

 

148

 

Emergency Tone ......................................................................................................

 

 

149

 

Adapt Sound.............................................................................................................

 

 

149

Home Screen Mode .........................................................................................................

 

 

149

Call Settings ....................................................................................................................

 

 

150

 

Set Up Call Rejection Messages

...............................................................................

150

 

Answering/Ending Calls............................................................................................

 

 

150

 

Turn Off Screen During Calls....................................................................................

 

 

150

 

Call Alerts .................................................................................................................

 

 

150

 

Call Accessories .......................................................................................................

 

 

151

 

Ringtones And Keypad Tones ..................................................................................

 

 

152

 

Personalize Call Sound ............................................................................................

 

 

152

 

Noise Reduction .......................................................................................................

 

 

153

 

Increase Volume In Pocket .......................................................................................

 

 

153

 

Us Dialing .................................................................................................................

 

 

153

 

 

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International Dialing ..................................................................................................

 

153

 

TTY Mode.................................................................................................................

 

154

 

DTMF Tones.............................................................................................................

 

154

 

Voicemail Settings ....................................................................................................

 

154

 

Voice Privacy............................................................................................................

 

154

Blocking Mode .................................................................................................................

 

155

Power Saving Mode.........................................................................................................

 

156

Accessory ........................................................................................................................

 

156

Accessibility .....................................................................................................................

 

157

Language and Input.........................................................................................................

 

159

 

Choose a Default Language .....................................................................................

 

159

 

Set a Default Input Method .......................................................................................

 

159

 

Google Voice Typing Settings...................................................................................

 

159

 

Samsung Keyboard Settings ....................................................................................

 

160

 

Swype Settings.........................................................................................................

 

161

 

Voice Search Settings ..............................................................................................

 

162

 

Text-To-Speech Options...........................................................................................

 

163

 

Pointer Speed...........................................................................................................

 

163

Motions and Gestures......................................................................................................

 

163

Smart Screen...................................................................................................................

 

164

 

Smart Stay................................................................................................................

 

164

Voice Control ...................................................................................................................

 

165

Accounts..........................................................................................................................

 

165

 

Add an Account ........................................................................................................

 

165

 

Backup Options ........................................................................................................

 

166

Location Services ............................................................................................................

 

166

Security............................................................................................................................

 

167

 

Encryption ................................................................................................................

 

168

 

Passwords................................................................................................................

 

168

 

Device Administration ...............................................................................................

 

168

 

Credential Storage....................................................................................................

 

169

Application Manager ........................................................................................................

 

169

Battery .............................................................................................................................

 

169

 

 

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Storage............................................................................................................................

170

Date and Time .................................................................................................................

170

Activate This Device ........................................................................................................

171

System Update ................................................................................................................

171

About Device ...................................................................................................................

171

Index.......................................................................................................................................

173

 

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xi

Get Started

The following topics give you all the information you need to set up your phone and Sprint service the first time.

Your Phone at a Glance

The following illustration outlines your phone’s primary features.

 

DRAFT

Get Started

FOR INTERNAL USE ONLY

1

Set Up Your Phone

You must first install and charge the battery to begin setting up your phone.

1.Install the battery.

Using the slot provided, gently lift the cover off the phone.

Insert the battery, aligning the gold contacts on the battery with the gold contacts on the phone, and gently press the battery into place.

Replace the battery compartment cover, making sure all the tabs are secure and there are no gaps around the cover.

2.Plug the USB cable into the Charger/Accessory Jack on the bottom of the phone.

3.Plug the other end of the USB cable into the Charging Head, and then plug the Charging Head into an electrical outlet to charge your battery. Fully charging a battery may take up to three hours.

Note: Your phone’s battery should have enough charge to turn the phone on and find a signal, run the setup application, set up voicemail, and make a call. You should fully charge the battery as soon as possible.

4.Press and hold the Power/Lock Key to turn the phone on.

If your phone is activated, it will turn on, search for Sprint service, and begin the setup application.

If your phone is not yet activated, see Activate Your Phone for more information.

 

DRAFT

Get Started

FOR INTERNAL USE ONLY

2

Activate Your Phone

Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.

If you purchased your phone at a Sprint Store, it is probably activated and ready to use.

If you received your phone in the mail and it is for a new Sprint account or a new line of service, it is designed to activate automatically.

When you turn the phone on for the first time, you should see a Hands Free Activation screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the onscreen instructions to continue.

If you received your phone in the mail and you are activating a new phone for an existing number on your account (you’re swapping phones), you can activate on your computer online or directly on your phone.

Activate on your computer:

Go to sprint.com/activate and complete the online instructions to activate your phone.

Activate on your phone:

Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation.

Follow the onscreen prompts to complete the activation process.

To confirm activation, make a phone call. If your phone is still not activated or you do not have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for assistance.

Tip: Do not press the Power/Lock Key while the phone is being activated. Pressing the Power/Lock Key cancels the activation process.

Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling 1-888-211-4727 from any other phone.

 

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3

Complete the Setup

After you turn on your phone and activate it, your phone displays a Welcome screen. From the Welcome screen follow the prompts to set up features and preferences on your phone.

Note: In some cases, you may be able to complete the setup process before your phone has been activated on your Sprint account.

During setup and activation, you may see Sprint Connections Optimizer notice. Read the notice and tap I Agree to use Sprint Connections Optimizer, or tap Settings and uncheck option if you do not wish to use the Sprint Connections Optimizer.

1.At the Welcome screen, follow the onscreen instructions to complete setup for each topic. Tap Next, or the right arrow, to move through the steps. You can skip topics to continue to the next one.

Language: Choose the default language for your phone’s operation, and then tap

Next.

Wi-Fi: By default, your phone prompts you to use Wi-Fi when accessing data services. Tap a Wi-Fi access point, or tap Next to continue setup using your phone’s connection to the network.

Date and time: By default, your phone uses the date and time provided by the wireless network. Configure options, or tap Next to use the defaults and continue.

Samsung account: Your Samsung account is used with some apps and features. Tap Sign in to sign in to your Samsung account, or tap Create new account to sign up for a new Samsung account.

Got Google?: Complete the steps to sign in to your current Google account, or sign up for a new Google account right from your phone.

Yes: Enter your Gmail address and password and tap the right arrow to sign in to your current Google account.

No: Tap Get an account, and then follow the instructions to sign up for a new Google account, or tap Not now to continue without setting up a Google account on your phone. You can always set up a Google account later. Tap the right arrow to move to the next screen.

Google & location: Select Google location options, and then tap the right arrow to continue.

This phone belongs to: Enter your First and Last name, and then tap the right arrow to continue.

 

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4

Dropbox: Dropbox allows you to save your photos and videos to associated computers and to a Web-based storage area. Tap Create a new Dropbox account or I already have an account, or tap Next to skip the step and continue.

Learn about key features: Tap features to view details, and tap the ON/OFF switch to turn the feature On or Off.

Device name: Your device name is how you and other devices identify your device, such as when sharing via Bluetooth or Wi-Fi Direct. If you want to use a different name, tap the field and enter a name.

2.Tap Finish to complete setup. Follow the onscreen instructions to learn about basic touch/tap navigation.

Set Up Voicemail

Your phone automatically transfers all unanswered calls to voicemail, even if your phone is in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access.

1.Press Home and tap Phone.

If your screen is locked, press the Power/Lock Key to turn on the display and then swipe your screen in any direction. See Turn Your Screen On and Off.

2.Touch and hold to dial your voicemail number.

3.Follow the system prompts to:

Create your password.

Record your name announcement.

Record your greeting.

Note: Voicemail Password – Sprint strongly recommends that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.

 

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FOR INTERNAL USE ONLY

5

Sprint Account Information and Help

Find out about account passwords and information about managing your account and finding help.

Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.

Account User Name and Password

If you are the account owner, you will create an account user name and password when you sign on to sprint.com. (Click Sign in/Sign up and then click Sign up now! to get started.) If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at sprint.com.

Voicemail Password

You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail for more information on your voicemail password.

Data Services Password

With your Sprint phone, you may elect to set up an optional data services password to control access and authorize Premium Service purchases.

For more information, or to change your passwords, sign on to sprint.com or call Sprint Customer Service at 1-888-211-4727.

Manage Your Account

Manage your Sprint account from your computer, your Sprint phone, or any other phone.

Online: sprint.com

Access your account information.

Check your minutes used (depending on your Sprint service plan).

View and pay your bill.

Enroll in Sprint online billing and automatic payment.

Purchase accessories.

Shop for the latest Sprint phones.

 

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View available Sprint service plans and options.

Learn more about data services and other products like games, ring tones, screen savers, and more.

From Your Sprint Phone

1.Press and then tap Phone.

2.Do any of the following:

Tap to make a payment.

Tap to access Sprint Zone and a summary of your Sprint service plan or to get answers to other questions.

Note: You can also access Sprint Zone app from your device. Press and then tap

Sprint Zone.

From Any Other Phone

Sprint Customer Service: 1-888-211-4727.

Business Customer Service: 1-888-788-4727.

Sprint Support Services

Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from your Sprint phone.

Sprint 411

Sprint 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.

There is a per-call charge to use Sprint 411, and you will be billed for airtime.

Press Home and tap Phone, and then tap .

 

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Sprint Operator Services

Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party.

Press Home and tap Phone, and then tap .

For more information or to see the latest in products and services, visit us online at sprint.com.

 

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Phone Basics

Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The following topics will introduce the basic functions and features of your phone.

Your Phone’s Layout

This illustration outlines your phone’s basic layout.

Key Functions

The following list defines the features listed in the above illustrations.

LED indicator displays red when charging, green when fully charged, blue when powering up, and orange when a notification has arrived.

Light Sensor detects the ambient light level, such as when setting screen brightness when Automatic brightness is enabled, and when using the Camera.

Earpiece lets you hear the caller and automated prompts during calls.

Proximity and Gesture Sensors detect the presence of objects near the phone, such as when using motion settings. For example, while talking on the phone the sensor detects when it’s near your ear and turns off the screen to prevent accidental key presses.

Front Camera allows you to take pictures and videos of yourself.

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Power/Lock Key lets you turn the phone on or off, turn the screen on or off, or lock the screen. Press and hold for a Device options menu, where you can turn the phone off or restart it, or for easy access to Airplane mode, and to Mute, Vibrate, and Sound modes.

Back Key lets you return to the previous screen, or close a dialog box, options menu, the Notifications panel, or onscreen keyboard.

Home Key returns you to the Home screen. Press and hold to open the recently used applications window, and access Task Manager and Google Search.

Menu Key allows you to access a menu from most of your phone’s screens.

Volume Key adjusts the volume of your phone’s sounds. From the Home screen, press to adjust master volume. During calls or playback, press to adjust volume. Press to mute the ringtone of an incoming call.

Cover Release allows you to lift the cover from the back of your phone.

Infrared Transmitter allows you to control other devices, such as a TV, in conjunction with apps like WatchON.

Camera lets you take pictures and record videos.

Flash helps illuminate subjects in low-light environments when the camera is focusing and capturing a photo or video.

Microphones allow other callers to hear you when you are using the speakerphone, and captures sound during recording.

3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional headset for convenient, hands-free conversations.

Speaker plays ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode.

USB Charger/Accessory Port allows you to connect the phone charger/USB cable (included) and other optional accessories (not included).

CAUTION! Inserting an accessory into the incorrect jack may damage the phone.

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Turn Your Phone On and Off

Use the Power/Lock Key to turn the phone On or Off.

Turn Your Phone On or Off

Press and hold the Power/Lock Key.

The screen remains blank while your phone is off. If the phone is off during charging, the screen displays a charging animation.

Turn Your Screen On and Off

Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.

Turn the Screen Off When Not in Use

To quickly turn the screen off, press the Power/Lock Key. Pressing the Power/Lock Key again will turn on the screen and display the lock screen.

To save battery power, the phone automatically turns off the screen (times out) after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.

Note: For information on how to adjust the time before the screen turns off, see Screen Timeout.

Turn the Screen On and Unlock It

1.To turn the screen on, press the Power/Lock Key.

2.Unlock the screen:

If you are using the default screen lock, swipe the screen in any direction to unlock it.

If you have set up a screen lock, use your screen lock. See Screen lock.

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Features

Your phone offers new features for using gestures to interact with your phone.

Motions and Gestures

Interact with your phone using motions of the phone itself, or with gestures you make with your hands.

Motion

Control your phone with natural movements, like putting the device to your ear to call a contact displayed on the screen.

Motions include:

Direct call: When On, you can lift the device to your ear while viewing a contact to call the contact.

Smart alert: When On, you can lift the phone to receive notifications of missed calls and notifications that occurred while the device was stationary.

Zoom: When On, you can tilt the phone to zoom in or out when viewing pictures in Gallery.

Move an icon: When On, you can move the phone left or right while touching an icon to reposition it to another page.

Browse an image: When On, you can move the phone in a side-to-side motion to pan from side to side while viewing an image.

Mute/pause: When On, you can mute incoming calls and pause playback by turning the phone screen-side down.

Palm motion: When On, you can control your device by touching the screen with the palm of your hand.

Mute/pause: When On, you can mute incoming calls and pause playback by covering the screen with your hand.

To enable Motion gestures:

Press and tap > Settings > My Device > Motions and gestures > Motion. For more information, see Motions and Gestures.

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Smart Screen

Smart screen features allow you to have your phone automatically detect when you are looking at the screen.

Smart screen features include:

Smart stay: The screen will not time out as long as you are looking at it.

Smart screen uses the front camera to detect when you are facing the screen. Some factors that may affect the ability of the front camera to detect your face are:

When the phone is not docked or held upright, for example when placed on a table.

When the front camera cannot detect your face and eyes.

When the front camera is being used for the current application.

When the source of light is behind you, or when using the phone in the dark.

Configure Smart Screen

Enable Smart screen features, and learn about using them.

► Press and tap > Settings > My Device > Smart screen.

Voice Control

Use spoken commands to control and interact with your phone, such as:

Incoming calls: When enabled, you can answer or reject calls with the voice commands

“Answer” and “Reject”. When you answer a call with the voice command, the Speaker will automatically be turned on for hands-free talking.

Alarm: When enabled, you can stop or snooze alarms with the voice commands “Stop” and “Snooze”.

Camera: When enabled, you can take pictures with the voice commands “Smile”, “Cheese”, “Capture” and “Shoot”.

Music: When enabled, you can control the music player with the voice commands

“Next”, “Previous”, “Pause”, “Play”, “Volume Up”, and “Volume Down”.

Configure Voice Control

Enable Voice control features, and learn about using them.

► Press and tap > Settings > My Device > Voice control.

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Touchscreen Navigation

Your phone’s touchscreen lets you control actions through a variety of touch gestures.

Tap

When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap them with your finger.

Touch and Hold

To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.

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Swipe or Slide

To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.

Drag

To drag, touch and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.

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Samsung SPHL520 Users Manual

Flick

Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.

Rotate

For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard.

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Note: You can control screen rotation with the Auto-rotate screen setting. To make this selection, press and then tap > Settings > My Device > Display > Autorotate screen. See Auto-rotate screen for more information.

Pinch and Spread

“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)

Tip: Pinching any Home screen will let you see thumbnails of all seven Home screens. Tap a thumbnail to go straight to another Home screen.

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Your Home Screen

The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens.

Note: You can keep swiping in one direction to move through all the home screens, back to the home screen. The small circles toward the bottom of the screen let you know your current screen position.

Tip: Press to return to the main Home screen from any other screen.

Create Shortcuts

Learn how to add, move, or remove items from the home screen.

Add Shortcuts from the Applications Menu

1.Press to display the main Home screen, and then navigate to the desired screen.

2.Tap Apps to display applications, then scroll to locate your desired application.

3.Touch and hold the application icon, and then drag it to a position on the home screen.

4.Release the shortcut to place it on the screen.

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