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Date and Time ................................................................................................................. 170
Activate This Device ........................................................................................................ 171
System Update ................................................................................................................ 171
About Device ................................................................................................................... 171
Index ....................................................................................................................................... 173
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Get Started
The following topics give you all the information you need to set up your phone and Sprint
service the first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary features.
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Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
1. Install the battery.
Using the slot provided, gently lift the cover off the phone.
Insert the battery, aligning the gold contacts on the battery with the gold contacts on
the phone, and gently press the battery into place.
Replace the battery compartment cover, making sure all the tabs are secure and
there are no gaps around the cover.
2. Plug the USB cable into the Charger/Accessory Jack on the bottom of the phone.
3. Plug the other end of the USB cable into the Charging Head, and then plug the Charging
Head into an electrical outlet to charge your battery. Fully charging a battery may take
up to three hours.
Note: Your phone’s battery should have enough charge to turn the phone on and find a signal,
run the setup application, set up voicemail, and make a call. You should fully charge the
battery as soon as possible.
4. Press and hold the Power/Lock Key to turn the phone on.
If your phone is activated, it will turn on, search for Sprint service, and begin the
setup application.
If your phone is not yet activated, see Activate Your Phone for more information.
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Activate Your Phone
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
•Go to sprint.com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
•Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
•Follow the onscreen prompts to complete the activation process.
● To confirm activation, make a phone call. If your phone is still not activated or you do not
have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for
assistance.
Tip: Do not press the Power/Lock Key while the phone is being activated. Pressing the
Power/Lock Key cancels the activation process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
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Complete the Setup
After you turn on your phone and activate it, your phone displays a Welcome screen. From the
Welcome screen follow the prompts to set up features and preferences on your phone.
Note: In some cases, you may be able to complete the setup process before your phone has
been activated on your Sprint account.
During setup and activation, you may see Sprint Connections Optimizer notice. Read the
notice and tap I Agree to use Sprint Connections Optimizer, or tap Settings and
uncheck option if you do not wish to use the Sprint Connections Optimizer.
1. At the Welcome screen, follow the onscreen instructions to complete setup for each
topic. Tap Next, or the right arrow, to move through the steps. You can skip topics to
continue to the next one.
Language: Choose the default language for your phone’s operation, and then tap
Next.
Wi-Fi: By default, your phone prompts you to use Wi-Fi when accessing data
services. Tap a Wi-Fi access point, or tap Next to continue setup using your phone’s
connection to the network.
Date and time: By default, your phone uses the date and time provided by the
wireless network. Configure options, or tap Next to use the defaults and continue.
Samsung account: Your Samsung account is used with some apps and features.
Tap Sign in to sign in to your Samsung account, or tap Create new account to sign
up for a new Samsung account.
Got Google?: Complete the steps to sign in to your current Google account, or sign
up for a new Google account right from your phone.
•Yes: Enter your Gmail address and password and tap the right arrow to sign in to
your current Google account.
•No: Tap Get an account, and then follow the instructions to sign up for a new
Google account, or tap Not now to continue without setting up a Google account
on your phone. You can always set up a Google account later. Tap the right
arrow to move to the next screen.
Google & location: Select Google location options, and then tap the right arrow to
continue.
This phone belongs to: Enter your First and Last name, and then tap the right
arrow to continue.
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Dropbox: Dropbox allows you to save your photos and videos to associated
computers and to a Web-based storage area. Tap Create a new Dropbox account
or I already have an account, or tap Next to skip the step and continue.
Learn about key features: Tap features to view details, and tap the ON/OFF switch
to turn the feature On or Off.
Device name: Your device name is how you and other devices identify your device,
such as when sharing via Bluetooth or Wi-Fi Direct. If you want to use a different
name, tap the field and enter a name.
2. Tap Finish to complete setup. Follow the onscreen instructions to learn about basic
touch/tap navigation.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to voicemail, even if your phone is in
use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as
your phone is activated. Always use a password to protect against unauthorized access.
1. Press Home
If your screen is locked, press the Power/Lock Key to turn on the display and then
swipe your screen in any direction. See Turn Your Screen On and Off.
2. Touch and hold
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password – Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
and tap Phone.
to dial your voicemail number.
Get Started 5
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Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your
voicemail account, and your data services account. To ensure that no one else has access to
your information, you will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com. (Click Sign in/Sign up and then click Sign up now! to get started.) If you
are not the account owner (if someone else receives the bill for your Sprint service), you can get
a sub-account password at sprint.com.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com or call Sprint
Customer Service at 1-888-211-4727.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
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● View available Sprint service plans and options.
● Learn more about data services and other products like games, ring tones, screen
savers, and more.
From Your Sprint Phone
1. Press and then tap Phone.
2. Do any of the following:
Tap
Tap
plan or to get answers to other questions.
Note: You can also access Sprint Zone app from your device. Press and then tap
Sprint Zone.
From Any Other Phone
● Sprint Customer Service: 1-888-211-4727.
● Business Customer Service: 1-888-788-4727.
to make a payment.
to access Sprint Zone and a summary of your Sprint service
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or show times; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
►Press Home
Get Started 7
and tap Phone, and then tap .
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Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
►Press Home
For more information or to see the latest in products and services, visit us online at
sprint.com.
and tap Phone, and then tap .
Get Started 8
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Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Phone’s Layout
This illustration outlines your phone’s basic layout.
Key Functions
The following list defines the features listed in the above illustrations.
●LED indicator displays red when charging, green when fully charged, blue when
powering up, and orange when a notification has arrived.
●Light Sensor detects the ambient light level, such as when setting screen brightness
when Automatic brightness is enabled, and when using the Camera.
● Earpiece lets you hear the caller and automated prompts during calls.
● Proximity and Gesture Sensors detect the presence of objects near the phone, such
as when using motion settings. For example, while talking on the phone the sensor
detects when it’s near your ear and turns off the screen to prevent accidental key
presses.
●Front Camera allows you to take pictures and videos of yourself.
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●Power/Lock Key lets you turn the phone on or off, turn the screen on or off, or lock the
screen. Press and hold for a Device options menu, where you can turn the phone off or
restart it, or for easy access to Airplane mode, and to Mute, Vibrate, and Sound modes.
●Back Key lets you return to the previous screen, or close a dialog box, options menu,
the Notifications panel, or onscreen keyboard.
●Home Key returns you to the Home screen. Press and hold to open the recently used
applications window, and access Task Manager and Google Search.
●Menu Key allows you to access a menu from most of your phone’s screens.
●Volume Key adjusts the volume of your phone’s sounds. From the Home screen, press
to adjust master volume. During calls or playback, press to adjust volume. Press to mute
the ringtone of an incoming call.
● Cover Release allows you to lift the cover from the back of your phone.
● Infrared Transmitter allows you to control other devices, such as a TV, in conjunction
with apps like WatchON.
● Camera lets you take pictures and record videos.
● Flash helps illuminate subjects in low-light environments when the camera is focusing
and capturing a photo or video.
●Microphones allow other callers to hear you when you are using the speakerphone, and
captures sound during recording.
●3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional
headset for convenient, hands-free conversations.
●Speakerplays ringtones and sounds. The speaker also lets you hear the caller’s voice
in speakerphone mode.
●USB Charger/Accessory Port allows you to connect the phone charger/USB cable
(included) and other optional accessories (not included).
CAUTION!Inserting an accessory into the incorrect jack may damage the phone.
Phone Basics 10
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Turn Your Phone On and Off
Use the Power/Lock Key to turn the phone On or Off.
Turn Your Phone On or Off
►Press and hold the Power/Lock Key.
The screen remains blank while your phone is off. If the phone is off during charging, the screen
displays a charging animation.
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and
unlock it when you need it.
Turn the Screen Off When Not in Use
►To quickly turn the screen off, press the Power/Lock Key. Pressing the Power/Lock
Key again will turn on the screen and display the lock screen.
To save battery power, the phone automatically turns off the screen (times out) after a certain
period of time when you leave it idle. You will still be able to receive messages and calls while
the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Screen
Timeout.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock Key.
2. Unlock the screen:
If you are using the default screen lock, swipe the screen in any direction to unlock it.
If you have set up a screen lock, use your screen lock. See Screen lock.
Phone Basics 11
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Features
Your phone offers new features for using gestures to interact with your phone.
Motions and Gestures
Interact with your phone using motions of the phone itself, or with gestures you make with your
hands.
Motion
Control your phone with natural movements, like putting the device to your ear to call a contact
displayed on the screen.
Motions include:
●Direct call: When On, you can lift the device to your ear while viewing a contact to call
the contact.
●Smart alert: When On, you can lift the phone to receive notifications of missed calls and
notifications that occurred while the device was stationary.
●Zoom: When On, you can tilt the phone to zoom in or out when viewing pictures in
Gallery.
●Move an icon: When On, you can move the phone left or right while touching an icon to
reposition it to another page.
●Browse an image: When On, you can move the phone in a side-to-side motion to pan
from side to side while viewing an image.
●Mute/pause: When On, you can mute incoming calls and pause playback by turning the
phone screen-side down.
●Palm motion: When On, you can control your device by touching the screen with the
palm of your hand.
•Mute/pause: When On, you can mute incoming calls and pause playback by
covering the screen with your hand.
To enable Motion gestures:
► Press and tap > Settings > MyDevice > Motions and gestures > Motion.
For more information, see Motions and Gestures.
Phone Basics 12
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Smart Screen
Smart screen features allow you to have your phone automatically detect when you are looking
at the screen.
Smart screen features include:
●Smart stay: The screen will not time out as long as you are looking at it.
Smart screen uses the front camera to detect when you are facing the screen. Some factors
that may affect the ability of the front camera to detect your face are:
● When the phone is not docked or held upright, for example when placed on a table.
● When the front camera cannot detect your face and eyes.
● When the front camera is being used for the current application.
● When the source of light is behind you, or when using the phone in the dark.
Configure Smart Screen
Enable Smart screen features, and learn about using them.
► Press and tap > Settings > MyDevice > Smart screen.
Voice Control
Use spoken commands to control and interact with your phone, such as:
● Incoming calls: When enabled, you can answer or reject calls with the voice commands
“Answer” and “Reject”. When you answer a call with the voice command, the Speaker
will automatically be turned on for hands-free talking.
● Alarm: When enabled, you can stop or snooze alarms with the voice commands “Stop”
and “Snooze”.
● Camera: When enabled, you can take pictures with the voice commands “Smile”,
“Cheese”, “Capture” and “Shoot”.
● Music: When enabled, you can control the music player with the voice commands
“Next”, “Previous”, “Pause”, “Play”, “Volume Up”, and “Volume Down”.
Configure Voice Control
Enable Voice control features, and learn about using them.
► Press and tap > Settings > MyDevice > Voice control.
Phone Basics 13
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Touchscreen Navigation
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the onscreen keyboard, select items onscreen such as application
and settings icons, or press onscreen buttons, simply tap them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch
and hold the item.
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Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, touch and hold your finger with some pressure before you start to move your finger.
While dragging, do not release your finger until you have reached the target position.
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Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick
strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts
or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to
landscape by turning the phone sideways. When entering text, you can turn the phone sideways
to bring up a bigger keyboard.
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Note: You can control screen rotation with the Auto-rotate screen setting. To make this
selection, press and then tap > Settings > My Device > Display > Auto-rotate screen. See Auto-rotate screen for more information.
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoomout or “spread” the screen to zoom
in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to
zoom in.)
Tip: Pinching any Home screen will let you see thumbnails of all seven Home screens. Tap a
thumbnail to go straight to another Home screen.
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Your Home Screen
The home screen is the starting point for your phone’s applications, functions, and menus. You
can customize your home screen by adding application icons, shortcuts, folders, widgets, and
more. Your home screen extends beyond the initial screen. Swipe the screen left or right to
display additional screens.
Note: You can keep swiping in one direction to move through all the home screens, back to the
home screen. The small circles toward the bottom of the screen let you know your
current screen position.
Tip: Press to return to the main Home screen from any other screen.
Create Shortcuts
Learn how to add, move, or remove items from the home screen.
Add Shortcuts from the Applications Menu
1. Press to display the main Home screen, and then navigate to the desired screen.
2. Tap Apps to display applications, then scroll to locate your desired application.
3. Touch and hold the application icon, and then drag it to a position on the home screen.
4. Release the shortcut to place it on the screen.
Phone Basics 18
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