Samsung SPHL500 User Manual

MOBILE PHONE

SPH-L500

This document is watermarked because certain important information in the document has not yet been verified.This document has been sent to you as a draft and for informational purposes only.The document should only be used for internal purposes and may not be distributed outside of Samsung, except to Samsung's carrier customer for testing purposes. Distributing the document outside of Samsung, except to Samsung's carrier customer for testing purposes could result in legal exposure to the company if the preliminary, unverified information in the draft turns out to be inaccurate.

DRAFT - Internal Use Only

Basics Guide

Please read this manual before operating your

phone and keep it for future reference.

GH68XXXXXX Printed in Korea

Intellectual Property

DRAFT - Internal Use Only

All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.

Open Source Software

Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit:

http://opensource.samsung.com

Disclaimer of Warranties; Exclusion of Liability

EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM

VMU_SPH-L500_BG_Eng_MA2_CH_010213_D1

THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL

DRAFT - Internal Use Only

DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS. SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING

OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE. USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK

IMPROPERLY.

Samsung Telecommunications America (STA), LLC

Headquarters: 1301 E. Lookout Drive Richardson, TX 75082

Customer Care Center: 1000 Klein Rd. Plano, TX 75074 Toll Free Tel: 1.888.987.HELP (4357)

Internet Address:

http://www.samsung.com

2013 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung

Electronics Co., Ltd. Do you have questions about your Samsung Mobile Phone?

For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System)

www.samsung.com/us/support

at:

The Bluetooth® word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word

DRAFT - Internal Use Only

mark and “B Design”) are registered trademarks and are wholly owned by the Bluetooth SIG. Nuance®, VSuite

Nuance Communications, Inc., or its affiliates in the United States and/or other countries. microSD™, microSDHC™ and the microSD logo are Trademarks of the SD Card Association. Wi-Fi® , the Wi-Fi CERTIFIED logo, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. DivX®, DivX Certified® and associated logos are trademarks of Rovi Corporation or its subsidiaries and

are used under license. DivX Certified® to play DivX® video up to HD 720p, including premium content. ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, LLC, a subsidiary of Rovi Corporation.

This is an official DivX Certified® device that plays DivX video. Visit divx.com for more information and software tools to convert your files into DivX videos.

ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certified® device must be registered in order to play purchased DivX Video-on-Demand (VOD) movies. To obtain your registration code, locate the DivX VOD section in your device setup menu (From the Home screen, touch Applications > Settings > About phone > Legal information > License settings > DivX® VOD > Register). Go to on how to complete your registration.

Electronics Co., Ltd. All product and brand names are trademarks or registered trademarks of their respective companies. Screen images simulated. Appearance of the device may vary.

VIRGIN used under license.

™, XT9® Text Input, and the Nuance logo are trademarks or registered trademarks of

vod.divx.com

and the Virgin signature logo are registered trademarks of Virgin Enterprises Limited and are

for more information

Table of Contents

DRAFT - Internal Use Only

Section 1: Getting Started ................3

Installing the Battery . . . . . . . . . . . . . . .3

Removing the Battery . . . . . . . . . . . . . . .3

Charging the Battery . . . . . . . . . . . . . . .3

Turning the Phone On or Off . . . . . . . . . .4

Securing your Phone . . . . . . . . . . . . . . .4

Section 2: My Account ......................5

Create your Account and Pick Your Plan .5

Activating Your Device . . . . . . . . . . . . . .5

Managing Your Account . . . . . . . . . . . . .6

Section 3: Understanding Your Phone 7

Front View . . . . . . . . . . . . . . . . . . . . . . .7

Back View . . . . . . . . . . . . . . . . . . . . . . .7

Side Views . . . . . . . . . . . . . . . . . . . . . . .8

Navigation . . . . . . . . . . . . . . . . . . . . . . .8

Home Screen . . . . . . . . . . . . . . . . . . . . .9

Notifications . . . . . . . . . . . . . . . . . . . . .10

Entering Text . . . . . . . . . . . . . . . . . . . .10

Memory Card . . . . . . . . . . . . . . . . . . . .11

Section 4: Calling ............................13

Making a Call . . . . . . . . . . . . . . . . . . . .13

Ending a Call . . . . . . . . . . . . . . . . . . . .13

Answering Calls . . . . . . . . . . . . . . . . . .13

Options During a Call . . . . . . . . . . . . . .13

Options After a Call Ends . . . . . . . . . . .14

Sending Calls to Voicemail . . . . . . . . . .14

Using Speakerphone . . . . . . . . . . . . . .14

Section 5: Contacts and Accounts . 15

Adding a New Contact . . . . . . . . . . . . . 15

Saving a Phone Number . . . . . . . . . . . 15

Setting up Accounts . . . . . . . . . . . . . . . 15

Section 6: Messaging .....................17

Text and Multimedia Messages . . . . . . 17

Voicemail . . . . . . . . . . . . . . . . . . . . . . . 18

Email . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Gmail . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Section 7: Apps ...............................20

Camera . . . . . . . . . . . . . . . . . . . . . . . . 22

Internet . . . . . . . . . . . . . . . . . . . . . . . . 23

Section 8: Connections ..................25

Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . 26

Section 9: Settings .........................27

Display . . . . . . . . . . . . . . . . . . . . . . . . 27

Sound . . . . . . . . . . . . . . . . . . . . . . . . . 28

Security . . . . . . . . . . . . . . . . . . . . . . . . 28

Section 10: Health and Safety

Information ......................................30

Exposure to Radio Frequency

(RF) Signals . . . . . . . . . . . . . . . . . . . 30

Specific Absorption Rate (SAR)

Certification Information . . . . . . . . . . 34

FCC Part 15 Information to User . . . . . . 36

Commercial Mobile Alerting

System (CMAS) . . . . . . . . . . . . . . . . 36

Smart Practices While Driving . . . . . . . 36

DRAFT - Internal Use Only

Battery Use and Safety . . . . . . . . . . . . 38

Samsung Mobile Products

and Recycling . . . . . . . . . . . . . . . . . 39

UL Certified Travel Charger . . . . . . . . . 40

Display / Touch-Screen . . . . . . . . . . . . 41

GPS & AGPS . . . . . . . . . . . . . . . . . . . . 41

Emergency Calls . . . . . . . . . . . . . . . . . 42

Care and Maintenance . . . . . . . . . . . . 43

Responsible Listening . . . . . . . . . . . . . 43

Operating Environment . . . . . . . . . . . . 45

FCC Hearing Aid Compatibility (HAC)

Regulations for Wireless Devices . . . 47 Restricting Children's Access to

Your Mobile Device . . . . . . . . . . . . . 48

FCC Notice and Cautions . . . . . . . . . . . 49

Other Important Safety Information . . . 49

Section 11: Warranty Information ..51

Standard Limited Warranty . . . . . . . . . 51

End User License Agreement

for Software . . . . . . . . . . . . . . . . . . 55

Index ...................................................1

Section 1: Getting Started

DRAFT - Internal Use Only

Installing the Battery

1. Remove the battery cover by pulling up on

the slot provided.

2. Insert the battery into the back of the

phone, making sure to align the gold contacts.

3. Replace the battery cover by aligning the

cover and pressing it gently into place.

Removing the Battery

1. Turn the phone off. Removing the battery

when the device is on may cause loss of stored numbers or messages.

2. Remove the battery cover by pulling up on

the slot provided.

3. Lift the battery out of the device using the

slot provided.

4. Replace the battery cover by aligning the

cover and pressing gently until it clicks into place.

Charging the Battery

Keeping track of your battery’s power level is important. If the power level becomes too low, the phone turns off automatically, and you can lose any unsaved information.

With the Virgin Mobile-approved Li-Ion battery, you can recharge the battery before it completely runs down.

Note:

The battery comes partially charged, but you should fully charge the battery before using your phone. After the first charge, you can use the phone while charging.

Getting Started 3



DRAFT - Internal Use Only

Connect the charger to the USB/Accessory port, then plug the Charger into an electrical outlet.

Turning the Phone On or Off

Turning the Phone On



Press and hold the the phone starts up.

Turning the phone Off

1. Press and hold the Power/Lock Key until

the Device Options menu displays.

2. On the Device Options menu, touch Power off

Lock/Power Key

until

Securing your Phone

Use your phone’s screen lock features to secure your phone.

To set a personal screen lock, and for other settings related to securing your phone, refer to

Settings

➔

Security

Locking the phone



By default, the phone locks automatically when the screen times out. – or –

Press the

Tip:

When the phone is locked, the Emergency call

feature is available on the lock screen, to allow you to make emergency calls even while the phone is locked.

Unlocking the phone

Unlock the phone using one of the default unlock screens, or use Screen lock options for increased security.



Press the drag your finger across the screen.

Tip:

Special notification icons display for missed calls or new messages. Drag a missed call or message icon to view the message or call log.

Power/Lock Key

, then touch and

Section 2: My Account

DRAFT - Internal Use Only

Before using your device, you must activate your service with Virgin Mobile. You will need your phone’s serial number, printed on a sticker inside the battery compartment.

Create your Account and Pick Your Plan

1. From your computer, visit

virginmobileusa.com

2. Choose an activation option and click

then enter your ZIP code and click

3. When prompted, enter the

printed on a sticker inside the

(MEID)

battery compartment.

4. Follow the instructions to choose your plan

and select a payment method.

5. Follow the

instructions after creating your account in order to start using your phone.

and click

Activating Your Device

Activate

serial number

Activating Your Device

After setting up your account on virginmobileusa.com, simply turn your device on. Your device is designed to activate automatically.

If you are swapping from another Virgin Mobile device to a new one, be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn on the new device and the programming

information will be pushed to your device automatically.

You can also start the activation process manually.



From the Home screen, touch

Settings ➔ System Update ➔Update

Profile

Note:

Do not press the activation. Pressing the cancels the activation process.

Power/Lock Key

during

My Account 5

Managing Your Account

DRAFT - Internal Use Only

Access your account, where you can:

•

Check your minutes

•

Add money (Top-Up)

•

Change plans, and a lot more...

From your Phone



Dial *86.

From Your Computer

virginmobileusa.com

at everything above, and a lot more.

Auto Payment

Registering a credit or debit card is the easiest way to keep your service working. Set it up to pay your monthly service fee automatically so you can keep emailing, IMing, surfing, and talking. No interruptions, no sweat.

Advance Payment

If you want to pay for next month so you don't have to worry, use our Advance Payment option.

Activate Auto Payment by adjusting your payment settings or use Advance Pay anytime by logging in at virginmobileusa.com. Follow the prompts to enter payment information and complete the process.

, where you can do

Manual Top-Ups

From Your Computer

If you don’t want to register a credit or debit card, you can still log in at whenever you need a quick Top-Up.

From Your Phone



Dial *729.

virginmobileusa.com

Additional Informaiton

For more information about your Virgin Mobile account, as well as other Virgin Mobile services, visit us at:

Or, call Virgin Mobile At Your Service: 1-800-322-1122.

virginmobileusa.com

Section 3: Understanding Your Phone

DRAFT - Internal Use Only

Front View Back View

Understanding Your Phone 7

Side Views Navigation

DRAFT - Internal Use Only

Navigate your phone’s features using the command keys and the touch screen.

Warning!

Warning! Please note that a touch screen responds best to a light touch from the pad of your finger or a nonmetallic stylus. Using excessive force or a metallic object when pressing on the touch screen may damage the tempered glass surface and void the warranty.

Command Keys

Tou ch menu for the current app or feature.

Home

Tou ch

Back

Tou ch or step.

Home

Back

to display a context-sensitive

to display the Home screen.

to return to the previous screen

Finger Gestures

DRAFT - Internal Use Only

Tou c h

Touch items to select or launch them. For example:3

•

Touch the onscreen keyboard to enter characters or

text.

•

Touch an item to select it.

•

Touch an app’s icon to launch the application.

Touch and Hold

Activate items by a touch and hold gesture. For example:

•

Touch and hold a widget on the Home screen to

move it.

•

Touch and hold on a field to display a pop-up menu

of options.

Swipe

Swipe your finger across the screen. For example:

•

Unlocking the screen

•

Scrolling the Home screen or a menu

•

Combine touch and hold with swipe to drag an item.

Pinch

Using two fingers, make a pinch motion on the screen. For example:

•

Pinch in to zoom in on pictures or screens.

•

Pinch out to zoom out on pictures or screens.

Home Screen

The Home screen is the starting point for using your phone.

•

Status Bar

battery power, and connection details.

•

Primary Shortcuts

phone’s common apps.

•

Shortcuts

shortcuts are on the Home screen by default, plus you can add your own by touching and holding on the screen for options.

•

Widgets

widgets are on the Home screen by default, plus you can add your own by touching and holding on the screen for options.

: Presents icons to show network status,

: Provides access to your

: Shortcuts to favorite apps. These

: Apps that run on the Home screen. These

Understanding Your Phone 9

Customizing the Home Screen

DRAFT - Internal Use Only

Customize the Home screen to your preferences:

•

Edit a Home page

panels. Touch

•

Display Settings: Refer to

Settings

•

Wallpaper

options for setting wallpaper for the Home and Lock screens.

: Add and remove Home screen

Menu ➔

Edit page

Apps

➔

Display

: Touch and hold on the Home screen for

Notifications

Notifications shows details about connections, alerts and other items.

1. Touch and drag downward from the top of the screen to display notifications.

2. Touch an item to open it, or to launch the related app or feature.

Entering Text

Enter text using your phone’s virtual QWERTY keyboard, or speak your entries.

Configuring Text Entry

Configure text entry options to your preferences.



From the Home screen, touch

Settings

➔

Language and input

– or – While entering text, touch and hold on the

multi-feature key until the options menu pops-up, then touch .

Using Samsung Keyboard

Samsung keyboard is a custom virtual QWERTY keyboard, featuring optional predictive text. Input characters by tapping the on-screen keys with your finger, or use speech recognition.

Enable predictive text, to have the Samsung keyboard match your key touches to common words and display them. Select a word from the display to insert it into your text.

Apps

➔

Using Google Voice Typing

DRAFT - Internal Use Only

Use your voice to enter text using the Google Voice typing feature.

1. While entering text, touch and drag

downward from the top of the screen to display Notifications, then touch

➔

input method

2. At the

As you speak, the text displays in the text field.

Google voice typing

Listening

prompt, speak your text.

Choose

Memory Card

Your phone supports optional microSD™ or microSDHC™ memory cards (not included), for storage of music, pictures, and other files.

Installing a Memory Card

1. Turn the phone off.

2. Remove the battery cover by pulling up on

the slot provided.

3. Lift the battery out of the device using the

slot provided.

4. Using your thumbnail, slide the memory

card into the slot, gold contacts face down until the card clicks securly.

5. Insert the battery into the back of the

phone, making sure to align the gold contacts.

6. Replace the battery cover by aligning the

cover and pressing gently until it clicks into place.

Understanding Your Phone 11

Removing a Memory Card

DRAFT - Internal Use Only

Important!

To prevent damage to data stored on the memory card, unmount the card before removing it from the phone.

1. From the Home screen, touch

Settings

➔

Storage

➔

Unmount SD

card

2. At the prompt, read the warning and select OK

to continue. Wait for

to display in the Status bar and

remove

Notifications before removing the card.

3. Open the memory card cover, turning the cover to the side to expose the card slot.

4. Gently press the memory card to release the lock, then carefully pull the card out.

5. Close the memory card cover.

SD card safe to

Section 4: Calling

DRAFT - Internal Use Only

Making a Call

1. From the Home screen, touch

2. Touch the digits of the telephone number

on the Keypad, then touch .

Phone

Ending a Call

•

Tou c h .

Answering Calls

The phone alerts you to incoming calls. Depending on the phone’s status and the type of call, you may see a combination of:

•

Playing the ringer and/or vibrating.

•

Illuminating the backlight.

•

Displaying an incoming call message. If the call is from a number stored in Contacts, the name displays. You may also see the caller’s phone number, if available based on their preferences.

To answer a call:

•

Touch and drag toward the middle of the screen.

Muting an Incoming Call Ringer

When an incoming call’s ringer plays, you can quickly mute the ringer by pressing the

Key

Options During a Call

During a call, press an option key options:

•

Add call

•

Keypad

: Display a keypad to enter numbers.

•

End call

: End the phone call.

•

Speaker

: Enable or disable Speakerphone.

•

Mute

: Control whether your side of the call is heard.

•

Headset

: Switch the call’s audio to an optional Bluetooth headset (not included). The phone and headset must already be paired.

•

To uch

– – – – –

Contacts

: Launch Contacts.

Message

: Launch Messaging.

Memo

: Launch Memo.

Noise reduction off My call sound

: Adjusts sound quality for this call.

for:

: Adjusts sound quality.

Volume

Calling 13

Options After a Call Ends

DRAFT - Internal Use Only

After a call, you can use these options:

•

Create Contact

contact record.

•

Update existing

a contact.

•

Call

: Redial the call.

•

Message

phone number.

: Save the phone number as a new

: Save the phone number to update

: Create a new message, addressed to the

Sending Calls to Voicemail

Rejecting a call sends the caller directly to voicemail, and stops the incoming call ringer. You can also choose to reject the call and send a text message to the caller.

•

Touch and drag toward the middle of the screen.

•

Touch and drag the middle of the screen, then select an existing message, or

Reject call with message

Create new message

toward

Using Speakerphone

To use your phone hands-free, or to share a call

Speaker

with others, touch On or Off.

Caution!

Due to increased volume, do not place

the phone near your ear when

Speakerphone is On.

to turn Speakerphone

Section 5: Contacts and Accounts

DRAFT - Internal Use Only

Adding a New Contact

1. From the Home screen, touch Contacts

➔

2. At the prompt, select a save option for the

contact (options depend on accounts set up).

3. Touch contact fields to enter information.

Touch to choose a label, and touch

to add new field:

• Contact photo

•Phone

: Enter a phone number.

•Name

: Enter a name for the contact.

•Groups

: Assign the contact to a group.

• Ringtone

: Choose a ringtone for the contact.

• Message alert

• Vibration pattern

play along with the ringtone when this contact calls or sends a message.

•Add another field

Phonetic Name, Organization, IM, Notes, Nickname, Website, Internet call, or Relationship.

4. When you finish entering information,

touch

Save

Create contact

: Touch to select a picture.

: Choose a vibration pattern to

: Add more fields, including

Saving a Phone Number

1. From the Home screen, touch

2. Touch the digits of the telephone number

on the Keypad.

3. Touch

Create contact or Update existing.

4. Continue entering contact information.

Add to contacts

Phone

, then select

Setting up Accounts

Your phone provides the ability to synchronize information, from a variety of accounts, including Email, Google, and Microsoft Exchange. Depending on the account, you can choose to synchronize your calendar, contacts, and other types of content.

Contacts from your accounts appear in your phone’s Contacts, and you can save new contacts to an account.

With synchronization, you can ensure that information on your phone is updated with any information that changes in your accounts.

Contacts and Accounts 15

Adding accounts

DRAFT - Internal Use Only

1. From the Home screen, touch Settings

➔

2. Select an account provider, then follow the

prompts to enter your credentials and sign in. The phone communicates with the provider’s server to set up your account on the phone.

Add account

Apps

Synchronization

➔

You can choose to have your phone automatically sync with your accounts, or manually synchronize each account when you want to check messages.

You may also choose to limit automatic or background synchronization to extend battery life, or to control when your phone uses data services.

1. From the Home screen, touch

2. Tou ch Menu

3. Touch Auto synch app data and touch OK

to synchronize all accounts.

and touch

??Contacts

Accounts

Section 6: Messaging

DRAFT - Internal Use Only

Text and Multimedia Messages

Sending Messages

1. From the Home screen, touch Messaging

2. Tou ch

phone number or email address, or touch

to add recipients from Contacts. As you enter text, matching contacts appear. Touch a contact to add it to the list.

3. Tou ch

message. While entering the message, use these options (available options depend on attachment):

•

Touch Attach the message (converts the message to MMS).

•

Touch

–

Insert smiley

message.

–

Add text

Location, Contacts or Text templates to add to the message.

–

Add slide/Remove slide

slide. Slides hold pictures or other media, and adding a slide converts the message to MMS.

➔

New message

Enter recipient

Enter message

and enter a name,

, then enter the

to add media or content to

for options:

: Add an emoticon to the

: Select text from Memo, S Planner,

: Add or remove a

–

Add subject

message to MMS.)

–

Scheduled message

this message to send.

–

Discard

4. Touch to send the message.

: Add a subject field (converts the

: Set the time and date for

: Discards the message draft.

Messaging 17

+ 47 hidden pages