This guide will familiarize you with wireless technology and
your new wireless phone through simple, easy-to-follow
instructions. It’s all right here – from setting up your account
passwords and voicemail to using the most advanced
features of your phone.
Welcome and thank you for choosing Qwest®.
i
Introduction
This Phone Guide introduces you to wireless service and all
the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Phone
⽧ Section 3: Qwest Service Features
⽧ Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of
your new phone and service. The Table of Contents and Index
will also help you quickly locate specific information.
You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you'll
be ready to use your phone in no time.
ii
Phone
Guide
Note:
Due to updates in phone software, this printed guide
may not be the most current version for your phone.
Visit www.qwestwireless.com to access the most recent
version of the phone guide.
Getting Started
Section 1
2
Section 1A
Setting Up Service
In This Section
⽧ Getting Started
⽧ Setting Up Your Voicemail
⽧ Account Passwords
⽧ Getting Help
Setting up service on SPH-a880 by Samsung is quick and easy.
This section walks you through the necessary steps to unlock
your phone, set up your voicemail, and contact Qwest for
assistance with your wireless service.
Setting Up Service
Section 1A: Setting Up Service3
Getting Started
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Press Unlock ().
To select a softkey, press the softkey button directly below the
Note:
softkey text that appears at the bottom left and bottom right
of your phone’s display screen. Softkey actions change
according to the screen you’re viewing and will not appear if
there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
If you can’t recall your lock code, try using the last four digits
Tip:
of your wireless phone number or try 0000. If neither of these
work, call Qwest WirelessTM Repair at 1-888-879-0611.
4Section 1A: Setting Up Service
Setting Up Your Voicemail
All unanswered calls to your wireless phone are automatically
transferred to your voicemail, even if your phone is in use or
turned off. Therefore, you will want to set up your voicemail
and personal greeting as soon as your phone is activated.
To set up your voicemail:
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your passcode
䡲 Record your name announcement
䡲 Record your greeting
䡲 Choose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding ,
bypassing the need for you to enter your passcode)
If you are concerned about unauthorized access to your
Note:
voicemail account, Qwest recommends you enable your
voicemail passcode.
For more information about using your voicemail, see “Using
Voicemail” on page 190.
Setting Up Service
Section 1A: Setting Up Service5
Account Passwords
As a Qwest customer, you enjoy unlimited access to your
personal account information, your voicemail account, and
your Sprint PCS Vision account. To ensure that no one else has
access to your information, you will need to create passwords
to protect your privacy.
Account Password
If you are the account owner, you'll have an account password
to sign on to
Qwest Wireless Customer Service.
Voicemail Password
You'll create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up Your Voicemail” on
page 190 for more information on your voicemail password.
Sprint PCS Vision Password
If your service plan includes Sprint PCS VisionSM, you can set up a
Sprint PCS Vision Password. This optional password may be
used to authorize purchase of Premium Services content and
to protect personal information on multi-phone accounts.
For more information, or to change your passwords, sign on
to
www.qwestwireless.com or call Qwest Wireless
1-888-879-0611.
www.qwestwireless.com and to use when calling
TM
Repair at
6Section 1A: Setting Up Service
Getting Help
Visit Our Website
You can get up-do-date information on your wireless service and
options by signing on to our Website at
When you visit us online, you can:
䢇 Review coverage maps
䢇 Learn how to use voicemail
䢇 Access your account information
䢇 Check out frequently asked questions
䢇 And more
Reaching Qwest Wireless Customer Service
You can reach Qwest online or by phone:
䢇 Sign on to your account atwww.qwestwireless.com
䢇 Call us toll-free at 1-888-879-0611
Directory Assistance
You have access to a variety of services and information
through Directory Assistance, including residential, business,
and government listings. There is a per-call charge, and you
will be billed for airtime.
To call Directory Assistance:
䊳 Press .
www.qwestwireless.com.
Setting Up Service
Section 1A: Setting Up Service7
Operator Services
Operator Services provides assistance when placing collect
calls or when placing calls billed to a local telephone calling
card or third party.
To access Operator Services:
䊳 Press .
For more information or to see the latest in products and
services, visit us online at
www.qwestwireless.com.
8Section 1A: Setting Up Service
Your Phone
Section 2
10
Section 2A
Your Phone: The Basics
In This Section
⽧ Front View of Your Phone
⽧ Viewing the Display Screen
⽧ Features of Your Wireless Phone
⽧ Turning Your Phone On and Off
⽧ Using Your Phone’s Battery and Charger
⽧ Displaying Your Phone Number
⽧ Making and Answering Calls
⽧ Entering Text
Your SPH-a880 by Samsung is packed with features that
simplify your life and expand your ability to stay connected to
the people and information that are important to you. This
section will guide you through the basic functions and calling
features of your phone.
Phone Basics
Section 2A: Your Phone: The Basics11
Front View of Your Phone
1. Speaker
2. Display Screen
3. Headset Jack
4. Left Softkey
5. OK Key
6. TALK Key
7. Volume Key
8. Voicemail Key
9. Numeric Keypad
10. Shift/Asterisk Key
11. Microphone
21. VOD Key
20. Navigation Key
19. Right Softkey
18. Side Camera Key
17. END Key
16. BACK Key
15. Space/Pound Key
14. Plus Code
Dialing Key
12. Accessory Interface
Connector
13. Power Interface
Connector
12Section 2A: Your Phone: The Basics
Key Functions
1. Speaker: The speaker allows you to hear the other caller
and the different ring tones and sounds offered by your
phone.
2. Display Screen: This screen displays all the information
needed to operate your phone.
3. Headset Jack: Allows you to plug in an optional headset
for convenient, hands-free conversations.
4. Left Softkey: This key is used to navigate through menus
and applications by selecting the choice available in the
Left Softkey Option on your display screen.
5. OK Key: Pressing () when navigating through a
menu accepts the highlighted choice in the menu. If you
press once in standby mode, the Picture & Video menu
is displayed. If you press and hold, the camera is
launched.
6. TAL K K ey: Allows you to place or receive a call. In standby
mode, press the key once to access the Recent call log. If
you press and hold the key down, you will initiate the
Voice Recognition feature.
7. Vol ume Key: Allows you to adjust the ringer volume in
standby mode (with the flip open) or adjust the voice
volume during a call. The volume key can also be used to
scroll up or down to navigate through the different
menu options. To mute the ringer during an incoming
call, press the volume key up or down.
8. Voicemail Key: Press and hold to automatically dial your
voicemail.
9. Numeric Keypad: Use these keys to enter numbers,
letters, and characters.
Phone Basics
Section 2A: Your Phone: The Basics13
10. Shift/Asterisk Key: Enters the asterisk [*] character for
calling features. In text entry mode, press to change the
capitalization mode.
11. Microphone: The Microphone allows the other caller to
hear you clearly when you are speaking to them.
12. Accessory Interface Connector: This connector is used to
connect any available accessory cables to your phone.
13. Power Interface Connector: This connector is used to plug
in the charging accessories.
14. Plus Code Dialing Key: Automatically dials the
international access code for the country in which you
are located (for instance, 011 for international calls
placed from the United States).
15. Space/Pound Key: Enters the pound [#] character for
calling features. In text entry mode, press to enter a
space.
16. BACK Key: Deletes characters from the display when you
are in text entry mode. When in a menu, press to return
to the previous menu. This key also allows you to return
to the previous screen in a Sprint PCS Vision session.
17. END Key: Ends a call. Press and hold this key for a few
seconds to turn your phone on or off. While in the main
menu, it returns the phone to standby mode and
cancels your input. When you receive an incoming call,
press to enter silent mode and mute the ringer.
18. Side Camera Key: Allows you to launch the Camera with
the press of a button when the flip is open. When the
flip is closed, you can press and hold to launch the
camera using the external LCD as a viewfinder.
14Section 2A: Your Phone: The Basics
19. Right Softkey: This key is used to navigate through
menus and applications by selecting the choice
available in the Right Softkey Option on your display
screen.
20. Navigation Key: This key allows you to scroll through the
phone menu options and provides a shortcut to phone
functions from standby mode.
21. VOD Ke y: Press to automatically launch the browser and
connect to the Media Player.
Phone Basics
Section 2A: Your Phone: The Basics15
Viewing the Display Screen
Your phone’s display screen provides a wealth of information
about your phone’s status and options. This list identifies the
symbols you’ll see on your phone’s display screen:
To view a list of your phone’s icons and descriptions, from the
Tip:
main menu select Settings > Phone Info > Icon Glossary.
displays your current signal strength. The more
lines you have, the stronger your signal.
means your phone cannot find a signal.
tells you a call is in progress.
indicates that you have voicemail, text, numeric
pages, picture messages, or video messages
waiting. Press briefly to see a list of
pending messages or press and hold to dial your
voicemail box.
indicates that there is an unread message in
your inbox.
indicates that the text message has been read.
indicates that there is an unread urgent message
in your inbox.
indicates that you have read the urgent message.
indicates that you have new picture mail waiting
in your inbox.
indicates that you have new voicemail.
indicates that you have a new text message.
indicates that the message was sent.
16Section 2A: Your Phone: The Basics
indicates that the message failed to send.
indicates that you have a pending message.
indicates that the message is a draft.
indicates that there is URL text contained in the
text message.
indicates that your Sprint PCS Vision connection
is active.
indicates that your Sprint PCS Vision connection is
dormant or inactive.
indicates that you are receiving information.
indicates that you are sending information.
indicates that your phone is in vibrate all mode.
indicates that your phone is in ringer+vibrate
mode.
indicates that the ringer is set at a level between
1-8 or that 1-Beep is selected.
indicates that the ringer is turned off.
shows your current battery charge strength. (Icon
shown fully charged in idle mode and completely
empty.)
indicates that position location is active.
Phone Basics
indicates that position location is inactive.
indicates that the TTY option is on.
indicates that your phone is roaming.
indicates that your message is locked.
Section 2A: Your Phone: The Basics17
indicates that your phone is in Web security
mode.
indicates that an alarm is set on your phone.
indicates that a file (ringer, game, screen saver,
java app, etc.) has been downloaded to your phone.
indicates that the camera is enabled.
indicates that the camcorder is enabled.
indicates that the self-timer function is enabled.
With the self-timer enabled, a set amount of time
is required prior to taking a picture.
indicates that the movie light is turned on when
recording video clips.
indicates that the white balance has been set to
Sunny. This is used for taking pictures or movies
outdoors on bright sunny days.
indicates that the white balance has been set to
Cloudy. This is used for taking pictures or movies
outdoors under cloudy conditions.
indicates that the white balance has been set to
Tungsten. This is used for taking pictures or movies
indoors under normal lighting conditions.
indicates that the white balance has been set to
Fluorescent. This is used for taking pictures or
movies indoors under fluorescent lighting
conditions.
indicates that the white balance has been set to
Manual. This is used for taking pictures indoors or
outdoors using your own custom settings.
indicates that a video or voice memo is recording.
18Section 2A: Your Phone: The Basics
indicates that a video or voice memo has been
paused.
indicates that a video or voice memo is playing.
indicates that a picture has been assigned a
function. An example may be Picture ID, Screen
Saver, or Incoming Call.
indicates that media has been uploaded to an
online album or folder.
indicates that there is a voice message attached
to an image or video clip.
indicates that the image or video clip has been
saved to the phone.
Phone Basics
Section 2A: Your Phone: The Basics19
Features of Your Wireless Phone
Congratulations on the purchase of your wireless phone. The
SPH-a880 by Samsung is lightweight, easy-to-use, and
reliable, and it also offers many significant features and
service options. The following list previews some of those
features and provides page numbers where you can find out
more:
䢇 Digital dual-band capability allows you to make and
receive calls while on the network available to you and to
roam on other 1900 and 800 MHz digital networks where
roaming agreements have been implemented with other
carriers (page 75).
䢇 Built-in 1.03 Megapixel Camera with up to five zoom
levels (page 147).
䢇 Supports PictBridge technology to print pictures on a
photo printer directly from your phone (page 161).
䢇 Media Player allows you to play various types of music
files (page 179).
䢇 Missed events displayed on-screen in standby mode
(page 131).
䢇 Sprint PCS Vision
Internet (page 207).
䢇 Email and SMS Text Messaging provide quick and
convenient messaging capabilities (page 215 and page
198, respectively).
䢇 3D Games, ringers, screen savers, and other applications
can be downloaded to make your phone as unique as you
are (page 218). Additional charges may apply.
䢇 The Contact List allows you to store up to 500 phone
numbers or email addresses (page 105).
SM
provides access to the wireless
20Section 2A: Your Phone: The Basics
䢇 The built-in Calendar offers several personal information
management features to help you manage your busy
lifestyle (page 115).
䢇 Your phone is equipped with a Location feature for use in
connection with location-based services that may be
available in the future (page 55).
䢇 Features large color screen.
䢇 Speed dial lets you dial phone numbers with one or two
key presses (page 37).
Phone Basics
Section 2A: Your Phone: The Basics21
Turning Your Phone On and Off
Turning Your Phone On
To turn yo ur ph on e o n:
䊳 Flip the phone open, then press and release .
Once your phone is on, it may display “Looking for Service,”
which indicates that your phone is searching for a signal.
When your phone finds a signal, it automatically enters
standby mode – the phone’s idle state. At this point, you are
ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
When a signal is found, your phone automatically returns to
standby mode.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also initiate a
search forservice by pressing any key (when your phone is
turned on).
The Power Save feature helps to conserve your battery
Note:
power when you are in an area where there is no signal.
Turning Your Phon e Off
To turn yo ur ph on e o ff :
䊳 Press and hold until you see the powering down
animation on the display screen.
Your screen remains blank while your phone is off (unless the
battery is charging).
22Section 2A: Your Phone: The Basics
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