Samsung SPHA780 Users Manual

 

 

 

 

 

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PCS Service

www.sprintpcs.com

Copyright © 2004 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part allowed without prior written approval. Sprint, the diamond logo and all other trademarks listed herein are registered trade marks of Sprint Communications Company, L.P., used under license.

Printed in South Korea

WJ10.06_LMAA760_010804F5

Table of Contents

 

How to Use This Guide .........................................................

i

Getting Advanced Phone and Service Information ...........

ii

Getting Started......................................................................

1

Basics of Your PCS Phone................................................

15

Your New PCS Phone ...........................................................................

16

Open View............................................................................................................

16

Your Phone’s Features .......................................................................................

17

Closed View..........................................................................................................

19

Viewing the Display Screen ...............................................................................

20

Turning Your Phone On and Off .........................................................

22

Turning Your Phone ON...................................................................................

22

Turning Your Phone OFF.................................................................................

22

Setting the Language ...........................................................................................

22

Using the Battery and Charger ............................................................

23

Installing and Removing the Battery ................................................................

23

Charging the Battery ...........................................................................................

24

Making and Answering Calls ...............................................................

25

Making Calls .........................................................................................................

25

Answering Calls ...................................................................................................

25

Signal Strength .....................................................................................................

25

Controlling Your Roaming Experience ...............................................

26

Setting Your Phone’s Roam Mode ...................................................................

26

Call Guard.............................................................................................................

27

Internal Phone Book .............................................................................

28

Saving Phone Numbers......................................................................................

28

Finding Phone Numbers....................................................................................

30

Changing Your Phone’s Settings ........................................................

31

Airplane Mode .....................................................................................................

31

Changing the Greeting........................................................................................

32

Adjusting the Ringer and Key Beep Volume ..................................................

32

Adjusting Volume During a Conversation......................................................

32

TTY Use With PCS Service From Sprint........................................................

33

1

Messages ...............................................................................................

34

Receiving Voicemail Messages .........................................................................

34

Reading Messages ...............................................................................................

34

Writing Messages ................................................................................................

35

Camera ...................................................................................................

37

Taking a Photo....................................................................................................

37

Viewing a Photo..................................................................................................

37

Recording a Video ..............................................................................................

38

Viewing a Video..................................................................................................

38

PCS Service Features ...........................................................................

39

Call Waiting .........................................................................................................

39

Call Forwarding...................................................................................................

39

Three-Way Calling ..............................................................................................

40

PCS Voice CommandSM ..................................................................................

41

PCS VisionSM ........................................................................................

42

Getting Started With PCS Vision.....................................................................

42

PCS Vision Services ...........................................................................................

43

Accessing PCS Vision Services.........................................................................

44

PCS Vision Symbols on Your Screen..............................................................

44

PCS Vision Billing Information........................................................................

44

Downloading Content With PCS Vision ..............................................

45

Downloading Games, Ringers, Screen Savers, and Applications................

45

Assigning Downloaded Ringers and Screen Savers ......................................

46

Your Phone’s Special Features ...........................................................

48

PCS Ready LinkSM ............................................................................................

48

Voice Dial ............................................................................................................

54

Additional Features ............................................................................................

55

Accessories for Your Phone ................................................................

56

How to Order......................................................................................................

57

Performance and Safety .......................................................................

58

Important Information About Your Phone and Service..............................

58

Maintaining Safe Use of and Access to Your Phone ....................................

59

Caring for the Battery ........................................................................................

62

Acknowledging Special Precautions and the FCC Notice ...........................

63

2

Terms and Conditions

 

& Warranty Information ........................................................................

64

Terms and Conditions of Services....................................................................

64

Manufacturer’s Warranty....................................................................................

79

Manufacturer’s Warranty....................................................................................

88

3

5

6

How to Use This Guide

Welcome - you’ve made the right choice

The advantages of Sprint are as clear as each wireless call you make. With PCS Service, we give you what you really want from a wireless service provider - clear calls, easy-to- understand service plans, and self-servicing options for managing your account. All this is designed to make your life easier and worry free.

We know you’re eager to start using your phone right away, and the two sections of this guide are designed to help you do just that.

1

The first section will guide you through the steps

required to set up your PCS Service. Blank spaces

are provided so you can write down important information that you’ll want to remember. Things like your new PCS Phone Number, information about your service plan, and your first invoice.

2

The second section will guide you through the

basics of your phone and service with quick,

easy-to-follow instructions.

i

Getting Advanced Phone and

Service Information

This guide covers your phone’s basic features and services. To learn how to use all the advanced features of your phone and service, visit www.sprintpcs.com and sign on to your account management page with your PCS Phone Number and password. There, under the “My Phone” section, you’ll have access to your complete phone User’s Guide.

Your online phone User’s Guide provides information on basic and advanced features and services, such as:

Learning Advanced Dialing Options Managing Your Call History

Using Advanced Messaging

Using Advanced Internal Phone Book Options Using Your Phone’s Advanced Settings Setting Your Phone’s Security

Using Your Personal Organizer

Using Advanced Features of PCS VisionSM

Understanding Your Phone’s Internal Menu And more

ii

Getting Started

Activating and Using PCS Service

1

Getting Started

1

Havethesethingsreadybeforeyou call to activate

Your PCS Phone (Make sure it’s fully charged) Your Social Security number

Your driver’s license number

Your Electronic Serial Number (also known as ESN; refer to step 5 to locate the number)

The city and state where your phone will be primarily used

A pen

2

Setting up your service - You choose the way

From your PCS Phone, press . - or -

Use a phone other than your PCS Phone - dial

1-888-715-4588.

2

3

PCS Service Areas

Interested in where you can use your new phone? Check out the most up-to-date coverage maps at

www.sprintpcs.com.

4

Your PCS Account Password

My Account Password is:

You’ll use this password when managing your account on www.sprintpcs.com and with PCS Customer Solutions. Your default password is the last four digits of your Social Security number.

Started Getting

3

Getting Started

5

Finding Your Phone’s ESN

If you set up service using your PCS Phone, the network automatically communicates the ESN to us. You’ll only need this number when you’re setting up service by calling us from a phone other than your new PCS Phone. The ESN, or Electronic Serial Number, is an 11-digit number written on the barcode sticker attached to the phone. To find it, remove the phone’s battery.

ESN:

After writing down the ESN, replace the battery and turn on your phone by pressing for a few seconds.

4

6

(This section may not apply to you. If not, skip to section 7.)

You are on the PCS Clear Pay Program.

Easy steps to follow to help keep you enjoying your new PCS Service

Dial from your PCS Phone (normal airtime usage will apply) or sign on to www.sprintpcs.com to find out how many minutes you

have currently used within your service plan. If you have exceeded the minutes in your plan or you have a past due balance, you should make a payment to keep your service turned on.

There are two easy payment options:

Make a payment at any Western Union location using the Swiftpay form. To find the nearest location, dial from your PCS Phone. (Transaction fee applies; payment is credited to your account within 12 hours.)

- or -

Dial from your PCS Phone (posting time is 12 hours).

Started Getting

How we will help you keep your service turned on:

In the event that your service has been turned off, you will receive a text message stating: “Your PCS Service has been turned off. Please make a payment to restore service.”

5

Getting Started

The first time your service has been turned off you will be given the option of speaking with a PCS Customer Solutions Specialist. You may also choose instead to be connected directly to our automated payment process to make a payment to have your service turned back on. (In either instance, payment will be credited and service turned back on within 12 hours.)

For any additional times that your service has been turned off, you will be connected to our automated payment process. You will have to make a payment to have your service turned back on (payment will be credited and service turned back on within 12 hours).

Note: Until you speak with a specialist, you will be given the option to speak with a PCS Customer Solutions Specialist each time your service has been turned off. Once you speak with a specialist, you will thereafter automatically be connected to our automated payment process.

6

7

Understanding Your PCS Service

Plan

PCS Free & Clear Plans With Vision

Monthly Service Charge . . . . . . . . . . . . . . . . . . . . . . . .$

Anytime Minutes . . . . . . . . . . . . . . . . . . . . . . . .

Unlimited Night & Weekend Minutes

(Mon.-Thur. 9pm-7am, Fri. 9pm-Mon. 7am) . . . . . Yes

No

Each additional voice minute (overage)

 

 

¢

Nationwide Long Distance Included . . . Yes

No

Unlimited PCS VisionSM . . . . . . . . . . . . . . . Yes

No

Options (monthly charges)

 

 

Unlimited Night & Weekend Minutes

(if not included with plan) . . . . . . . . . . . . . . .$

Unlimited PCS-to-PCS CallingSM. . . . . . . . . $

PCS Voice CommandSM. . . . . . . . . . . . . . . . . .$

PCS Business ConnectionSM . . . . . . . . . . . . . .$

PCS Add-a-PhoneSM . . . . . . . . . . . . . . . . . . . . .$

Off-Network Minutes . . . . . . . . . . . . . . . . . . .$

PCS Equipment Replacement . . . . . . . . . . . .$

Roadside Rescue . . . . . . . . . . . . . . . . . . . . . . . .$

Other/PCS Ready LinkSM . . . . . . . . . . . . . . . .$

Started Getting

7

Getting Started

PCS Free & Clear Plans

Monthly Service Charge. . . . . . . . . . . . . . . . . . . . . . . . $

Anytime Minutes. . . . . . . . . . . . . . . . . . . . . . . .

Unlimited Night & Weekend Minutes

(Mon.-Thur. 9pm-7am, Fri. 9pm-Mon. 7am) . . . . . Yes

No

Each additional voice minute (overage)

 

¢

Nationwide Long Distance Included . . . . Yes

No

Options (monthly charges)

 

 

Unlimited Night & Weekend Minutes

(if not included with plan) . . . . . . . . . . . . . .$

Unlimited PCS-to-PCS CallingSM . . . . . . . . . $

PCS Voice CommandSM . . . . . . . . . . . . . . . . . $

PCS Business ConnectionSM . . . . . . . . . . . . . $

PCS Add-a-PhoneSM . . . . . . . . . . . . . . . . . . . . $

Off-Network Minutes. . . . . . . . . . . . . . . . . . . $

PCS Equipment Replacement. . . . . . . . . . . . $

Roadside Rescue. . . . . . . . . . . . . . . . . . . . . . . . $

Other/PCS Ready LinkSM . . . . . . . . . . . . . . . $

8

PCS Advantage AgreementSM

I have agreed to a PCS Advantage Agreement.

1Year

2Year

I have opted not to sign a PCS Advantage Agreement.

$

 

Monthly fee

Note: Your agreement for wireless service with Sprint is made up of the Service Plan you choose and the Terms and Conditions of Service which can be found on page 64 of this guide.

Started Getting

9

Getting Started

8

Your New PCS Phone Number and

User Name

PCS Phone Number

PCS User Number

Your user name is automatically assigned to you.

Your user name, which resembles an email address (for example, name@sprintpcs.com), is used with PCS Mail and text messaging services.

10

9

Understanding Your PCS Invoice

Your first invoice will arrive within a few days and reflect the following charges:

Your first full month of service, which is your monthly service charge of $

Additional charges such as taxes, roaming, or overages

Charges for additional options you opt to subscribe to: $

Your one-time non-refundable activation fee of $

The approximate total of your first invoice will be

$

Started Getting

11

Getting Started

10

Quick, easy options to manage your account

With PCS Customer Solutions, there are two convenient options for managing your account.

Manage it online - visit www.sprintpcs.com

Once you sign on, you can:

View the details of your PCS Service Plan

Find out how many minutes you have used and how many minutes are remaining in your plan

View your current and previous three months invoices, including the call detail

Make a payment

Find out about PCS Products and Services Learn how to set up your voicemail and more

12

Once Connected you can:

Use your PCS Phone - press Access a summary of your rate plan

Find out the number of minutes remaining in your plan for the current invoice cycle

Access information about your most recent invoice

Find out when your last payment was received Make a payment

Note: Normal airtime charges will apply when calling .

Welcome and thank you for choosing Sprint.

Started Getting

13

Basics of Your PCS Phone

15

Samsung SPHA780 Users Manual

Basics

Your New PCS Phone

Open View

1.Earpiece/Speaker 24.Position Indicator

2.Signal Strength 23.Battery Indicator Indicator

22.Ringer Indicator

3.Display Screen

MSG

Menu

21.Soft Key Indicators

4.Headset Jack

 

5.Ready Link Key

20.Speakerphone Key

6.Left Soft Key

19.Right Soft Key

7.OK/One-touch

18.Navigation Key

Internet Access Key

17.END Key

8.Volume Key

 

9.TALK Key

16.BACK Key

 

10.Numeric Keypad

 

11.Shift/Asterisk Key

15.Space/Pound Key

 

14.Microphone

12.Accessory Interface

13. Power Interface Connector

Connector

 

16

Your Phone’s Features

1. Earpiece/Speaker: The speaker allows you to hear the other caller and the different ring tones and sounds offered by your phone.

2. Signal Strength Indicator: This icon represents the signal strength by displaying bars. The more bars displayed, the better the signal strength.

3. Display Screen: The display screen displays all the information needed to operate your phone.

4. Headset Jack: (on the left side of the phone) Allows you to plug in an optional headset for safe, convenient hands-free conversations.

5. Ready Link Key: This key allows you to access the PCS Ready Link List.

6. Left soft Key: This key performs the command labeled on the left soft key indicator.

7. OK/One-touch Internet Access Key: Pressing this key when navigating through a menu accepts the highlighted choice in the menu. Press and hold this key to automatically launch the Web browser.

8. Volume Key: This key allows you to adjust the ringer volume in standby mode (with the flip open) or adjust the voice volume during a call. The volume key can also be used to scroll up or down to navigate through the different menu options. To mute the ringer during an incoming call, press the volume key up or down.

9. TALK Key: This key allows you to place or receive a call. In standby mode, press the key once to access the Outgoing call log. If you press and hold the key down, you will initiate the Voice Recognition feature.

Basics

17

Basics

10. Numeric Keypad: Use these keys to enter numbers, letters, and characters.

11. Shift/Asterisk Key: Enters the asterisk [*] character for calling features. In text entry mode, press to change the character input type.

12. Accessory Interface Connector: This connector is used to connect any available accessory cables to your phone.

13. Power Interface Connector: The power interface connector is used to plug in the charging accessories.

14. Microphone: The Microphone allows the other caller to hear you clearly when you are speaking to them.

15. Space/Pound Key: This key enters the pound [#] character for calling features. In text entry mode, press to enter a space.

16. BACK Key: This key deletes characters from the display. When in a menu, press to return to the previous menu. This key also allows you to return to the previous screen in a PCS Vision session.

17. END Key: This key ends a call. Press and hold this key for a few seconds to turn your phone On or Off. While in the main menu, it returns the phone to standby mode and cancels your input. When you receive an incoming call, press to enter silent mode and mute the ringer.

18. Navigation Key: This key allows you to scroll through the phone menu options, and provides a shortcut to phone functions from standby mode.

19. Right soft Key: This key performs the command labeled on the right soft key indicator.

18

20. Speakerphone Key: This key allows you to make and receive calls in speakerphone mode.

21. Soft Key Indicators: These indicators show the current functions assigned to the two soft keys.

22. Ringer Indicator: This icon indicates that a ringer is set.

23. Battery Indicator: The battery indicator displays the amount of remaining battery charge currently available in your phone. When all bars are displayed in the battery icon, the phone’s battery is fully charged. When no bars are displayed, the phone’s battery is completely discharged or empty.

24. Position Indicator: This icon indicates that the position location feature is active.

Closed View

1.Front Speaker

2.Flash 5. Service LED

4.Camera

3.Front LCD

Basics

1. Front Speaker: When you press the speakerphone key during a call, you can hear the other caller through this speaker.

19

Basics

2. Flash: Allows you to turn on or off the flash when you take a photo.

3. Front LCD: Allows you to see indicators for incoming calls, messages, and alarms without opening the phone.

4.Camera: Allows you to take a photo.

5.Service LED: This LED shows your phone’s

connection status and flashes when the battery is charged.

Viewing the Display Screen

This list identifies the symbols you’ll see on your main LCD screen.

displays your current signal strength. The more lines you have, the stronger your signal.

means your phone cannot find a signal.

tells you a call is in progress.

indicates that you have voicemail, text, numeric pages, or PCS Web Alert messages waiting. Press briefly to see a list of pending messages or press and hold to dial your voicemail box.

indicates that your PCS Vision connection is active.

indicates that your PCS Vision connection is dormant or inactive.

indicates that you are receiving information.

20

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