The advantages of Sprint are as clear as each wireless call
you make. With PCS Service, we give you what you really
want from a wireless service provider - clear calls, easy-tounderstand service plans, and self-servicing options for
managing your account. All this is designed to make your
life easier and worry free.
We know you’re eager to start using your phone right
away, and the two sections of this guide are designed to
help you do just that.
The first section will guide you through the steps
required to set up your PCS Service. Blank spaces
are provided so you can write down important
information that you’ll want to remember. Things like
your new PCS Phone Number, information about your
service plan, and your first invoice.
The second section will guide you through the
2
basics of your phone and service with quick,
easy-to-follow instructions.
Getting Advanced Phone and
Service Information
This guide covers your phone’s basic features and
services. To learn how to use all the advanced features of
your phone and service, visit
to your account management page with your PCS Phone
Number and password. There, under the “My Phone”
section, you’ll have access to your complete phone User’s
Guide.
Your online phone User’s Guide provides information on
basic and advanced features and services, such as:
Learning Advanced Dialing Options
Managing Your Call History
Using Advanced Messaging
Using Advanced Internal Phone Book Options
Using Your Phone’s Advanced Settings
Setting Your Phone’s Security
Using Your Personal Organizer
Using Advanced Features of PCS Vision
Understanding Your Phone’s Internal Menu
And more
www.sprintpcs.com
and sign on
SM
ii
Getting Started
Activating and Using PCS Service
1
Getting Started
1
Have these things ready before you
call to activate
Your PCS Phone (Make sure it’s fully charged)
Your Social Security number
Your driver’s license number
Your Electronic Serial Number (also known as ESN;
refer to step 5 to locate the number)
The city and state where your phone will be primarily
used
A pen
2
Setting up your service - You
choose the way
From your PCS Phone, press .
-
or -
Use a phone other than your PCS Phone - dial
1-888-715-4588
2
.
3
PCS Service Areas
Interested in where you can use your new phone?
Check out the most up-to-date coverage maps at
www.sprintpcs.com
.
4
Your PCS Account Password
My Account Password is:
You’ll use this password when managing your account on
www.sprintpcs.com
default password is the last four digits of your Social
Security number.
and with PCS Customer Solutions. Your
Getting Started
3
Getting Started
5
Finding Your Phone’s ESN
If you set up service using your PCS Phone, the network
automatically communicates the ESN to us. You’ll only
need this number when you’re setting up service by calling
us from a phone other than your new PCS Phone. The
ESN, or Electronic Serial Number, is an 11-digit number
written on the barcode sticker attached to the phone. To
find it, remove the phone’s battery.
ESN:
After writing down the ESN, replace the battery and turn
on your phone by pressing for a few seconds.
4
6
(This section may not apply to you. If not, skip to section 7.)
You are on the PCS Clear Pay Program.
Easy steps to follow to help keep you enjoying your new PCS
Service
Dial from your PCS Phone
(normal airtime usage will apply) or sign on to
www.sprintpcs.com
have currently used within your service plan. If you
have exceeded the minutes in your plan or you have a
past due balance, you should make a payment to keep
your service turned on.
There are two easy payment options:
Make a payment at any Western Union location using
the Swiftpay form. To find the nearest location, dial
from your PCS Phone.
(Transaction fee applies; payment is credited to your
account within 12 hours.)
-
or
-
Dial from your PCS Phone (posting time
is 12 hours).
to find out how many minutes you
Getting Started
How we will help you keep your service turned on:
In the event that your service has been turned off, you
will receive a text message stating: “Your PCS Service
has been turned off. Please make a payment to restore
service.”
5
Getting Started
The first time your service has been turned off you will
be given the option of speaking with a PCS Customer
Solutions Specialist. You may also choose instead to
be connected directly to our automated payment
process to make a payment to have your service
turned back on. (In either instance, payment will be
credited and service turned back on within 12 hours.)
For any additional times that your service has been
turned off, you will be connected to our automated
payment process. You will have to make a payment to
have your service turned back on (payment will be
credited and service turned back on within 12 hours).
Note:
Until you speak with a specialist, you will be given the option to
speak with a PCS Customer Solutions Specialist each time your
service has been turned off. Once you speak with a specialist, you will
thereafter automatically be connected to our automated payment
process.
I have opted not to sign a PCS Advantage Agreement.
$
Monthly fee
Note:
Your agreement for wireless service with Sprint is made up of the
Service Plan you choose and the Terms and Conditions of Service which
can be found on page 64 of this guide.
SM
Getting Started
9
Getting Started
8
Your New PCS Phone Number and
User Name
PCS Phone Number
PCS User Number
Your user name is automatically assigned to you.
Your user name, which resembles an email address (for
example,
messaging services.
name@sprintpcs.com
), is used with PCS Mail and text
10
9
Understanding Your PCS Invoice
Your first invoice will arrive within a few days and reflect
the following charges:
Your first full month of service, which is your monthly
service charge of
Additional charges such as taxes, roaming, or
overages
Charges for additional options you opt to
subscribe to:
Your one-time non-refundable activation
fee of
$
The approximate total of your first invoice will be
$
$
$
Getting Started
11
Getting Started
10
Quick, easy options to manage
your account
With PCS Customer Solutions, there are two convenient
options for managing your account.
•
Manage it online - visit www.sprintpcs.com
Once you sign on, you can:
View the details of your PCS Service Plan
Find out how many minutes you have used and
how many minutes are remaining in your plan
View your current and previous three months
invoices, including the call detail
Make a payment
Find out about PCS Products and Services
Learn how to set up your voicemail and more
12
Once Connected you can:
Use your PCS Phone - press
Access a summary of your rate plan
Find out the number of minutes remaining in your
plan for the current invoice cycle
Access information about your most recent
invoice
Find out when your last payment was received
Make a payment
Note:
Normal airtime charges will apply when calling
Welcome and thank you for choosing Sprint.
.
Getting Started
13
Basics of Your PCS Phone
15
Basics
y
Your New PCS Phone
Open View
1.Earpiece/Speaker
2.Signal Strength
Indicator
3.Display Screen
4.Headset Jack
5.Ready Link Key
6.Left Soft Key
7.OK/One-touch
Internet Access Key
8.Volume Key
9.TALK Key
10.Numeric Keypad
11.Shift/Asterisk Key
12.Accessory Interface
MSG Menu
Connector
24.Position Indicator
23.Battery Indicator
22.Ringer Indicator
21.Soft Key Indicators
20.Speakerphone Ke
19.Right Soft Key
18.Navigation Key
17.END Key
16.BACK Key
15.Space/Pound Key
14.Microphone
13. Power Interface Connector
16
Your Phone’s Features
1.
Earpiece/Speaker:
other caller and the different ring tones and sounds
offered by your phone.
2.
Signal Strength Indicator:
signal strength by displaying bars. The more bars
displayed, the better the signal strength.
3.
Display Screen:
information needed to operate your phone.
4.
Headset Jack:
you to plug in an optional headset for safe,
convenient hands-free conversations.
5.
Ready Link Key
PCS Ready Link List.
6.
Left soft Key:
labeled on the left soft key indicator.
7.
OK/One-touch Internet Access Key:
when navigating through a menu accepts the
highlighted choice in the menu. Press and hold this
key to automatically launch the Web browser.
8.
Volume Key:
volume in standby mode (with the flip open) or
adjust the voice volume during a call. The volume
key can also be used to scroll up or down to navigate
through the different menu options. To mute the
ringer during an incoming call, press the volume key
up or down.
9.
TALK K e y :
call. In standby mode, press the key once to access
the Outgoing call log. If you press and hold the key
down, you will initiate the Voice Recognition feature.
The speaker allows you to hear the
This icon represents the
The display screen displays all the
(on the left side of the phone) Allows
: This key allows you to access the
This key performs the command
Pressing this key
This key allows you to adjust the ringer
This key allows you to place or receive a
Basics
17
Basics
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
Numeric Keypad:
Use these keys to enter numbers,
letters, and characters.
Shift/Asterisk Key:
Enters the asterisk [*] character
for calling features. In text entry mode, press to
change the character input type.
Accessory Interface Connector:
This connector is
used to connect any available accessory cables to
your phone.
Power Interface Connector:
The power interface
connector is used to plug in the charging
accessories.
Microphone:
The Microphone allows the other caller
to hear you clearly when you are speaking to them.
Space/Pound Key:
This key enters the pound [#]
character for calling features. In text entry mode,
press to enter a space.
BACK Key:
This key deletes characters from the
display. When in a menu, press to return to the
previous menu. This key also allows you to return to
the previous screen in a PCS Vision session.
END Key:
This key ends a call. Press and hold this
key for a few seconds to turn your phone On or
Off. While in the main menu, it returns the phone to
standby mode and cancels your input. When you
receive an incoming call, press to enter silent mode
and mute the ringer.
Navigation Key:
This key allows you to scroll through
the phone menu options, and provides a shortcut to
phone functions from standby mode.
Right soft Key:
This key performs the command
labeled on the right soft key indicator.
18
20.
Speakerphone Key:
This key allows you to make and
receive calls in speakerphone mode.
21.
Soft Key Indicators:
These indicators show the
current functions assigned to the two soft keys.
22.
Ringer Indicator:
This icon indicates that a ringer is
set.
23.
Battery Indicator:
The battery indicator displays the
amount of remaining battery charge currently
available in your phone. When all bars are displayed
in the battery icon, the phone’s battery is fully
charged. When no bars are displayed, the phone’s
battery is completely discharged or empty.
24.
Position Indicator:
This icon indicates that the
position location feature is active.
Closed View
1. Front Speaker
Basics
2. Flash
1.
Front Speaker:
When you press the speakerphone key
5. Service LED
4. Camera
3. Front LCD
during a call, you can hear the other caller through
this speaker.
19
Basics
2.
Flash:
Allows you to turn on or off the flash when
you take a photo.
3.
Front LCD:
Allows you to see indicators for incoming
calls, messages, and alarms without opening the
phone.
4.
Camera:
5.
Service LED:
Allows you to take a photo.
This LED shows your phone’s
connection status and flashes when the battery is
charged.
Viewing the Display Screen
This list identifies the symbols you’ll see on your main
LCD screen.
displays your current signal strength. The
more lines you have, the stronger your signal.
means your phone cannot find a signal.
tells you a call is in progress.
indicates that you have voicemail, text,
numeric pages, or PCS Web Alert messages
waiting. Press briefly to see a list of
pending messages or press and hold to dial
your voicemail box.
indicates that your PCS Vision connection is
active.
indicates that your PCS Vision connection is
dormant or inactive.
20
indicates that you are receiving information.
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