Samsung SPH-a660 User Manual
WJ23.06_LMa660_111203_F1
PCS Vision Phone
(SPH-a660)
User’s Guide
Table of Contents
Welcome to Sprint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . 1
1A.Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Getting Started With PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
PCS Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Section 2: Your PCS Vision Phone . . . . . . . . . . . . . . . . . 8
2A.Your PCS Vision Phone: The Basics . . . . . . . . . . . . . . . . . . . . 9
Front View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Key Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Features of Your PCS Vision Phone Samsung SPH-a660 . . . . . . . . . . . . . .14
Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Using Your Phone’s Battery and Charger. . . . . . . . . . . . . . . . . . . . . . . . . .16
Displaying Your Phone Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Making and Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Missed Call Notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Finding a Phone Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Dialing and Saving Phone Numbers With Pauses . . . . . . . . . . . . . . . . . .23
Abbreviated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Dialing From the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Using One-Touch/Two-Touch/Three-Touch Speed Dialing. . . . . . . . . .25
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Selecting a Character Input Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Entering Characters Using T9 Text Input . . . . . . . . . . . . . . . . . . . . . . . .26
Entering Characters by Tapping the Keypad . . . . . . . . . . . . . . . . . . . . .27
Entering Numbers and Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
2B.Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . 28
Sound Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Ringer Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Selecting a Key Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Selecting Tone Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Adjusting the Phone’s Volume Settings. . . . . . . . . . . . . . . . . . . . . . . . . .32
Alert Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Silence All. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Display Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Changing the Text Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Changing the Backlight Time Length . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Changing the Display Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Changing the Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Changing the Phone’s Menu Style. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Location Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Airplane Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
TTY Use With PCS Service From Sprint . . . . . . . . . . . . . . . . . . . . . . . . . .38
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Shortcut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Call Answer Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Auto-Answer Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Display Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
2C.Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . . . . 42
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Locking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Changing the Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Calling in Lock Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Erasing the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Erase Downloads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Resetting Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Security Features for PCS Vision
SM
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Enabling and Disabling PCS Vision Services . . . . . . . . . . . . . . . . . . . . . .47
Net Guard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Update Data Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
2D.Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . 49
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Controlling Roaming Charges Using Call Guard . . . . . . . . . . . . . . . . . . . .54
2E.Navigating Through Menus . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Menu Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
2F.Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . . . . . . . .71
Prepending a Phone Number From Call History . . . . . . . . . . . . . . . . . . . .71
Erasing Call History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
2G.Using the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Adding a New Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Finding Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Adding a Phone Number to a Phone Book Entry. . . . . . . . . . . . . . . . . . . .75
Editing a Phone Book Entry’s Phone Number . . . . . . . . . . . . . . . . . . . . . .76
Assigning Speed Dial Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Secret Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Dialing PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
2H.Personal Organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Using Your Phone’s Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Adding an Event to the Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Event Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Viewing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Erasing a Day’s Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Erasing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Erasing All Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Using Your Phone’s Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Using Your Phone’s Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Playing Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
World Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Countdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
2I. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . . . . . . 87
Activating Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Using Digit Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Enabling/Disabling Digit Dial Choice Lists . . . . . . . . . . . . . . . . . . . . . . .90
Adapting Digit Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Using Name Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Enabling/Disabling Name Dial Choice Lists . . . . . . . . . . . . . . . . . . . . . .93
Using Name Lookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Enabling/Disabling Name Lookup Choice Lists . . . . . . . . . . . . . . . . . . .95
Managing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Recording Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Reviewing and Erasing Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Section 3: PCS Service Features . . . . . . . . . . . . . . . . . 98
3A.PCS Service Features: The Basics . . . . . . . . . . . . . . . . . . . . . 99
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Voicemail Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
New Voicemail Message Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Retrieving Your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . .101
Voicemail Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Clearing the Message Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Voicemail Menu Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
3B.PCS VisionSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Getting Started With PCS Vision. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Your User Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Launching a PCS Vision Connection . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Net Guard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
PCS Vision Connection Status and Indicators . . . . . . . . . . . . . . . . . . . .113
Navigating the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Understanding Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Message Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Erasing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Signing Up for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Using PCS Short Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Composing PCS Short Mail Messages . . . . . . . . . . . . . . . . . . . . . . . . . .118
Accessing PCS Short Mail Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Downloading Premium Services Content . . . . . . . . . . . . . . . . . . . . . . . .120
Accessing Games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Game Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Accessing Ringers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Accessing Screen Savers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Using the Browser Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Using PCS Business Connection Personal Edition . . . . . . . . . . . . . . . . . .134
PCS Vision FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
3C.PCS Voice CommandSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Getting Started With PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . .137
Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Making a Call With PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . .138
Accessing Information Using PCS Voice Command . . . . . . . . . . . . . . . .139
Section 4: Safety and Warranty Information . . . . . . 140
4A.Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Getting the Most Out of Your Reception. . . . . . . . . . . . . . . . . . . . . . . . .142
Maintaining Safe Use of and Access to Your Phone. . . . . . . . . . . . . . . . .143
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . .146
Consumer Information on Wireless Phones . . . . . . . . . . . . . . . . . . . . . .148
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
User’s Guide Proprietary Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
4B.Terms & Conditions and Manufacturer’s Warranty . . . . . . 163
Terms and Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Welcome to Sprint
Sprint has the most complete, all-digital wireless network in the
nation. Depend on it. We are committed to bringing you the best
wireless technology available. With Sprint, you get the most
complete, all-digital wireless network in the nation so all your
services work the same wherever you go on the network. We built
our network right from the start, so no matter where you are on
the enhanced Sprint Nationwide PCS Network, all your services –
whether it’s Voicemail, Caller ID, email, or Picture Mail – will
work the same.
This guide will familiarize you with our technology and your new
PCS Vision Phone through simple, easy-to-follow instructions. If
you have already reviewed the Start Here to Activate guide that was
packaged with your new phone, then you're ready to explore the
advanced features outlined in this guide.
If you have not read your Start Here to Activate guide, go to
Section One – Getting Started. This section provides all the
info rmat ion yo u n eed to un lo ck yo ur phone, set up your voicemail,
and much more. It also contains information on how to contact
Sprint if you have any questions about your service, wish to check
your account balance, or want to purchase additional products or
services.
Sprint is different. All your services work the same wherever you
go on the most complete, all-digital wireless network in the nation.
Welcome and thank you for choosing Sprint.
i
Introduction
This User’s Guide introduces you to PCS Service and all the
features of your new phone. It’s divided into four sections:
⽧ Section 1: Getting Started
⽧ Section 2: Understanding Your PCS Vision Phone
⽧ Section 3: Using PCS Service Features
⽧ Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of your
new phone and service. The Table of Contents and Index will also
help you quickly locate specific information.
You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply
locate that section in the Table of Contents and click on the page
number to go directly to that page. Follow the instructions in that
section, and you'll be ready to use your phone in no time.
Note:
You can view this guide online or print it to keep it on hand. If you're
viewing it online, simply click on a topic in the Table of Contents or Index
or on any page reference. The PDF will automatically display the
appropriate page.
ii
Getting Started
Section 1
Section 1A
Setting Up Service
In This Section
⽧ Getting Started With PCS Service
⽧ Setting Up Your Voicemail
⽧ PCS Account Passwords
⽧ Getting Help
Setting up service on your new PCS Vision Phone is quick and easy.
This section walks you through the necessary steps to set up your
phone, unlock your phone, set up your voicemail, establish passwords,
and contact Sprint for assistance with your PCS Service.
Section 1A: Setting Up Service 2
Getting Started With PCS Service
Determining if Your Phone is Already Activated
If you received your phone in the mail or purchased it at a Sprint
Store, it probably has already been activated. All you need to do is
unlock your phone.
If your phone is not activated, please refer to the Start Here Guide
included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Select Unlock (right softkey).
Note:
To select a softkey, press the softkey button directly below the softkey
text that appears at the bottom left and bottom right of your phone’s
display screen. Softkey actions change according to the screen you’re
viewing and will not appear if there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes, the
code is not visible as you type.)
Tip:
If you can’t recall your lock code, try using the last four digits of either
your Social Security number or PCS Phone Number or try 0000. If none
of these work, call PCS Customer Solutions at 1-888-211-4PCS (4727).
Section 1A: Setting Up Service 3
Setting Up Your Voicemail
All unanswered calls to your PCS Vision Phone are automatically
transferred to your voicemail, even if your phone is in use or turned
off. Therefore, you will want to set up your voicemail and personal
greeting as soon as your PCS Vision Phone is activated.
To set up your voicemail:
1. Press and hold .
2. Follow the system prompts to:
䡲 Create your pass code
䡲 Record your greeting
䡲 Record your name announcement
䡲 Choose whether or not to activate One-Touch Message
Access (a feature that lets you access messages simply by
pressing and holding , bypassing the need for you to
enter your pass code)
Note:
The voicemail setup process may vary in certain Affiliate areas.
For more information about using your voicemail, see
“Using Voicemail” on page 100.
Section 1A: Setting Up Service 4
PCS Account Passwords
As a PCS customer, you enjoy unlimited access to your personal
account information, your voicemail account, and your PCS Vision
account. To ensure that no one else has access to your information,
you will need to create passwords to protect your privacy.
Account Password
If you are the account owner, you'll have an account password to
sign on to
Solutions. Your default account password is the last four digits of
your Social Security number. If you are not the account owner (if
someone else pays for your PCS Service), you can get a sub-account
password at
Voicemail Password
You'll create your voicemail password (or pass code) when you set
up your voicemail. See “Setting Up Your Voicemail” on
more information on your voicemail password.
PCS Vision Password
If you have a PCS Vision Phone, you can set up a PCS Vision
Password. This optional password may be used to authorize
purchase of Premium Services content and to protect personal
information on multi-phone accounts.
For more information or to change your passwords, sign on to
www.sprintpcs.com or call PCS Customer Solutions at 1-888-211-4PCS
(4727).
www.sprintpcs.com and to use when calling PCS Customer
www.sprintpcs.com.
page 4 for
Section 1A: Setting Up Service 5
Getting Help
Visit Our Website
You can get up-to-date information on PCS Services and Options by
signing onto our Website at www.sprintpcs.com.
When you visit us online, you can
䢇 Review coverage maps
䢇 Learn how to use voicemail
䢇 Access your account information
䢇 Purchase accessories
䢇 Add additional options to your service plan
䢇 Check out frequently asked questions
䢇 And more
Reaching PCS Customer Solutions
You can reach PCS Customer Solutions many different ways:
䢇 Dial on your PCS Phone
䢇 Sign on to your account at www.sprintpcs.com
䢇 Call us toll-free at 1-888-211-4727 (Consumer customers),
1-877-CLEARPY (253-2779) (PCS Clear PaySM customers), or
1-888-788-4727 (Business customers)
䢇 Write to us at PCS Customer Solutions, P.O. Box 8077,
London, KY 40742
SM
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to invoicing
information on your PCS Account. This information includes
balance due, payment received, invoicing cycle, and the number of
minutes used since your last invoicing cycle. (Normal airtime usage
will apply.)
To access automated invoicing information:
䊳 Press .
Note:
This service may not be available in all Affiliate areas.
Section 1A: Setting Up Service 6
PCS Directory Assistance
You have access to a variety of services and information through
PCS Directory Assistance, including residential, business, and
government listings; assistance with local or long-distance calls;
movie listings; and hotel, restaurant, shopping, and major local
event information. There is a per-call charge and you will be billed
for airtime.
To call PCS Directory Assistance:
䊳 Press .
PCS Operator Services
PCS Operator Services provides assistance when placing collect calls
or when placing calls billed to a local telephone calling card or third
party.
To access PCS Operator Services:
䊳 Press .
For more information or to see the latest in products and services,
visit us online at www.sprintpcs.com.
Note:
Section 1A: Setting Up Service 7
PCS Operator Services may not be available in all Affiliate areas.
Section 2
Your PCS Vision Phone
Section 2A
Your PCS Vision Phone: The Basics
In This Section
⽧ Front View of Your Phone
⽧ Viewing the Display Screen
⽧ Features of Your PCS Vision Phone
⽧ Turning Your Phone On and Off
⽧ Using Your Phone’s Battery and Charger
⽧ Displaying Your Phone Number
⽧ Making and Answering Calls
⽧ Entering Text
Your PCS Vision Phone is packed with features that simplify your life and
expand your ability to stay connected to the people and information that
are important to you. This section will guide you through the basic
functions and calling features of your phone.
Section 2A: Your PCS Vision Phone - The Basics 9
Front View of Your Phone
Section 2A: Your PCS Vision Phone - The Basics 10
Key Functions
1. Speaker: The speaker allows you to hear the other caller and
the different ring tones and sounds offered by your phone.
2. Signal Strength Indicator: This icon represents the signal strength
by displaying bars. The more bars displayed, the better the
signal strength.
3. Display Screen: The display screen displays all the information
needed to operate your phone.
4. Headset Jack: Allows you to plug in an optional headset for
safe, convenient hands-free conversations.
5. OK/Voicemail Key: Pressing when navigating through a
menu accepts the highlighted choice in the menu. Pressing
for two seconds automatically dials your voicemail.
6. One Touch Internet Access: Allows you to access the Web with the
press of a button. Press and hold to automatically launch the
Web b r o w s er.
7. Volume Key: Allows you to adjust the ringer volume in standby
mode (with the flip open) or adjust the voice volume during a
call. The volume key can also be used to scroll up or down to
navigate through the different menu options. To mute the
ringer during an incoming call, press the volume key up
or down.
8. TALK Key: Allows you to place or receive a call. In standby
mode, press the key once to access the Outgoing call log. If
you press and hold the key down, you will initiate the Voice
Recognition feature.
9. Numeric Keypad: Use these keys to enter numbers, letters, and
characters.
10. Shift/Asterisk Key: Enters the asterisk [*] character for calling
features. In text entry mode, press to change the character
input type.
11. Accessory Interface Connector: This connector is used to connect
any available accessory cables to your phone.
12. Power Interface Connector: The power interface connector is used
to plug in the charging accessories.
Section 2A: Your PCS Vision Phone - The Basics 11
13. Microphone: The microphone allows the other caller to hear you
clearly when you are speaking to them.
14. Space/Pound Key: Enters the pound [#] character for calling
features. In text entry mode, press to enter a space.
15. BACK Key: Deletes characters from the display. When in a
menu, press to return to the previous menu. This key also
allows you to return to the previous screen in a PCS Vision
session.
16. END Key: Ends a call. Press and hold this key for a few seconds
to turn your phone On or Off. While in the main menu, it
returns the phone to standby mode and cancels your input.
17. Navigation Key: This key allows you to scroll through the phone
menu options, and provides a shortcut to phone functions
from standby mode.
18. MENU Key: Displays the first level or Main Menu of options.
Press again to view the next menu page.
19. Ringer Indicator: This icon indicates that a ringer is set.
20. Battery Indicator: The battery indicator displays the amount of
remaining battery charge currently available in your phone.
When all bars are displayed in the battery icon, the phone’s
battery is fully charged. When no bars are displayed, the
phone’s battery is completely discharged or empty.
21. Position Location: This icon indicates that the position location
feature is active.
Section 2A: Your PCS Vision Phone - The Basics 12
Viewing the Display Screen
Your phone’s display screen provides a wealth of information about
your phone’s status and options. This list identifies the symbols
you’ll see on your phone’s display screen:
shows your current signal strength. (The more
lines you have, the stronger your signal.)
means your phone cannot find a signal.
tells you a call is in progress.
indicates that you have voicemail and text
messages waiting. Press briefly to see a list of
pending messages or press and hold to dial
voicemail box.
indicates that data connection is active.
indicates that data connection is dormant or
inactive.
indicates that you are receiving information.
indicates that you are sending information.
indicates that your phone is in vibrate mode.
shows your current battery charge strength.
(Icon shown fully charged.)
indicates that position location is active.
indicates that position location is inactive.
indicates that the phone’s TTY option is on.
indicates that your phone is roaming.
indicates that your phone is in security mode.
indicates that an alarm is set on your phone.
indicates that the ringer is set at a level
between 1-8 or 1-Beep is selected.
indicates that the ringer is turned off.
indicates that something has been
downloaded to your phone.
Section 2A: Your PCS Vision Phone - The Basics 13
Note:
Display indicators help you manage your roaming charges by letting you
know when you’re off the Sprint Nationwide PCS Network and whether
you’re operating in digital or analog mode. (For more information, see
Section 2D: Controlling Your Roaming Experience on page 49.)
Features of Your PCS Vision Phone Samsung SPH-a660
Congratulations on the purchase of your PCS Vision Phone
(SPH-a660). This phone is lightweight, easy-to-use, and reliable, and it
also offers many significant features and service options. The
following list previews some of those features and options and
provides page numbers where you can find out more:
䢇 Dual-band/tri mode capability allows you to make and receive
calls while on the Sprint Nationwide PCS Network and to roam
on other analog and 800 and 1900 MHz digital networks where
Sprint has implemented roaming agreements (
䢇 PCS Vision
SM
provides access to the wireless Internet in digital
mode (page 110).
䢇 PCS Mail and PCS Short Mail provide quick and convenient text
messaging capabilities (
䢇 PCS Voice Command
page 117).
SM
lets you dial phone numbers by speaking
someone’s name or the digits in their phone number (
䢇 Games, ringers, screen savers, and other applications can be
downloaded to your phone to make your PCS Vision Phone as
unique as you are (
䢇 The built-in organizer lets you schedule alerts to remind you of
page 120).
important events (page 79).
䢇 The Phone Book allows you to store 300 entries, with up to six
phone numbers per entry (page 73).
page 49).
page 136).
Section 2A: Your PCS Vision Phone - The Basics 14
Turning Your Phone On and Off
Turning Your Phone On
To turn your phone on:
䊳 Press .
Once your phone is On, it displays “Looking for Service” which
indicates that your phone is searching for a signal. When your
phone finds a signal, it automatically enters standby mode – the
phone’s idle state. At this point, you are ready to begin making and
receiving calls.
If your phone is unable to find a signal after 15 minutes of searching,
a Power Save feature is automatically activated. When a signal is
found, your phone automatically returns to standby mode.
In Power Save mode, your phone searches for a signal periodically
without your intervention. You can also initiate a search for
PCS Service by pressing any key (when your phone is turned On).
Tip:
The Power Save feature helps to conserve your battery power when you
are in an area where there is no signal.
Turning Your Phone Off
To turn your phone off:
䊳 Press and hold for two seconds until you see the powering
down animation on the display screen.
Your screen remains blank while your phone is off (unless the
battery is charging).
Section 2A: Your PCS Vision Phone - The Basics 15
Using Your Phone’s Battery and Charger
Battery Capacity
Your PCS Vision Phone is equipped with a Lithium Ion (LiIon)
battery. It allows you to recharge your battery before it is fully
drained. The battery provides approximately 3.4 hours of
continuous digital talk time (1.6 hours in analog) or approximately
168 hours of continuous digital standby time (16 hours in analog).
When the battery reaches 5% of its capacity, the battery icon blinks.
When there are approximately two minutes of talk time left, the
phone sounds an audible alert and then powers down.
Note:
Tip:
Long backlight settings, searching for service, vibrate mode, and
browser use affect the battery’s talk and standby times.
Be sure to watch your phone’s battery level indicator and charge the
battery before it runs out of power.
Installing the Battery
To install the LiIon battery:
1. Insert the battery into the opening on the back of the phone at
an angle, making sure the plastic tab on the bottom of the
battery is inserted into the matching slot in the phone.
2. Press down until the battery snaps into place.
Section 2A: Your PCS Vision Phone - The Basics 16
Removing the Battery
To remove your battery:
1. Make sure the power is off so that you don’t lose any stored
numbers or messages.
2. Push the battery release latch up completely.
3. Pull the top of the battery away from the phone and remove.
Charging the Battery
Your PCS Vision Phone’s LiIon battery is rechargeable and should be
charged as soon as possible so you can begin using your phone.
Keeping track of your battery’s charge is important. If your battery
level becomes too low, your phone automatically turns off and you
will lose all the information you were just working on. For a quick
check of your phone’s battery level, glance at the battery charge
indicator located in the upper-right corner of your phone’s display
screen. If the battery charge is getting too low, the battery icon
) blinks and the phone sounds a warning tone.
(
Always use a Sprint-approved desktop charger, travel adapter, or
vehicle power adapter to charge your battery.
Warning!
Section 2A: Your PCS Vision Phone - The Basics 17
Using the wrong battery charger could cause damage to your phone
and void the warranty.
Using the Travel Adapter
To use the travel adapter provided with your phone:
1. Plug the round end of the AC adapter into your phone and the
other end into the electrical outlet.
䡲 A red light on the phone lets you know the battery is
charging.
䡲 A green light indicates that the battery is at least
90 percent charged.
It takes approximately 4 hours to fully recharge a completely
rundown battery. With the Sprint-approved LiIon battery,
you can recharge the battery before it becomes completely
run down.
When the flip is open, an animated battery icon is displayed on the
screen. When the battery is completely charged, a green light is
displayed continuously.
Displaying Your Phone Number
Just in case you forget your phone number, your PCS Vision Phone
can remind you.
To display your phone number:
䊳 Press to access Phone Info. Your phone number
and other information about your phone and account will
be displayed.
Note:
Section 2A: Your PCS Vision Phone - The Basics 18
To access the phone’s main menu, press (Menu) from standby mode.
Menu items may be selected by highlighting them with the navigation
key and pressing OK, or you can press the number corresponding to the
menu item on your keypad.
Making and Answering Calls
Making Calls
Placing a call from your PCS Phone is as easy as making a call from
any land line phone. Just enter the number and press and
you’re on your way to clear calls.
To make a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number. (If you make a mistake while dialing,
press to erase one digit at a time. Press and hold to
erase the entire number.)
3. Press . (To make a call when you are roaming and
Call Guard is enabled, press and then . See “Call
Guard” on page 54.)
4. Press or close the phone when you are finished.
Tip:
To redial your last outgoing call, press TALK twice.
When making calls off the Sprint Nationwide PCS Network, always dial
using 11 digits (1 + area code + phone number).
You can also place calls from your PCS Phone by using PCS Voice
CommandSM (page 136), Speed Dialing numbers from your Phone
Book (page 25), and using your Call History listings (page 70).
Tip:
Section 2A: Your PCS Vision Phone - The Basics 19
To speed dial a phone number from standby mode, press and hold the
speed dial number. If the speed dial number is two digits, enter the first
digit, then press and hold the second digit. (For information on setting up
speed dial numbers, see “Assigning Speed Dial Numbers” on page 76.)
(This feature will not work when you are roaming off the Sprint
Nationwide PCS Network; when roaming you must dial using eleven
digits [1 + the area code + the seven-digit phone number.])
Answering Calls
To answer an incoming call:
1. Make sure your phone is on. (If your phone is off, incoming
calls go to voicemail.)
2. Press to answer an incoming call. (Depending on your
phone’s settings, you may also answer incoming calls by
opening the phone or by pressing any number key. See “Call
Answer Mode” on
Your PCS Vision Phone notifies you of incoming calls in the
following ways:
䢇 The phone rings or vibrates.
䢇 The LED flashes.
䢇 The backlight illuminates.
䢇 The screen displays an incoming call message.
If the incoming call is from a number stored in your Phone Book, the
phone book entry’s name is displayed. The caller’s phone number
may also be displayed, if available.
The following options are also available:
䢇 Press to quiet the ringer.
䢇 Press and hold the volume key to send the call to your
voicemail box.
Answering a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your roaming charges
when making or receiving calls while outside the Sprint Nationwide
PCS Network. Please see Section 2D: Controlling Your Roaming
Experience for more information about roaming.
To answer a call when you are roaming and Call Guard is enabled:
page 41 for more information.)
䊳 Press to acknowledge roaming and then to answer
the incoming call. (See “Call Guard” on page 54 for additional
information.)
Note:
When your phone is off, incoming calls go directly to voicemail.
Section 2A: Your PCS Vision Phone - The Basics 20
Ending a Call
To disconnect a call when you are finished:
䊳 Close the phone or press .
Missed Call Notification
When an incoming call is not answered, the Missed Call log is
displayed on your screen.
To display the Missed Call entry:
䊳 Highlight the entry and press . (To dial the phone number,
press .)
Calling Emergency Numbers
You can place calls to 911 (dial and press ), even
if your phone is locked or your account is restricted.
In-Call Options
Select actions by pressing during a call. A list of features is
displayed that allows you to perform different actions during the
course of a call. The following options are available: (To select an
option, press the corresponding keypad number or highlight the
option and press
䢇 (1) Mute or UnMute allows you to mute or reactivate your phone’s
microphone.
䢇 (2) Call History checks your call log for Missed, Outgoing, and
Incoming calls. You can also erase the logs from this menu.
䢇 (3) Phone Book accesses the Phone Book menu options.
䢇 (4) 3-Way Call allows you to talk to two different people at the
same time. (For more information, see "Making a Three-Way Call"
on page 119.)
䢇 (5) Messaging allows you to check for voicemail and
notifications.
䢇 (6) Voice Memo allows you to record the current conversation.
(For more information, see
page 97.)
䢇 (7) Tools accesses the Tools menu options.
.)
"Reviewing and Erasing Memos" on
Section 2A: Your PCS Vision Phone - The Basics 21
䢇 (8) Phone Info displays the hardware/software version, Vision
Username, and PRL being used.
End-of-Call Options
After receiving a call from or making a call to a phone number that is
not in your Phone Book, the phone number and the duration of the
call are displayed. The right softkey displays the Save option. Select
this option if you wish to add the new number to your Phone Book.
(See below for more information on“Saving a Phone Number”.)
Note:
The End-of-Call options are not displayed for calls identified as
No ID or Restricted.
Saving a Phone Number
Your PCS Vision Phone can store up to six phone numbers in each
of 300 Phone Book entries. Each entry’s name can contain 20
characters. Your phone automatically sorts the Phone Book entries
alphabetically. (For more information, see Section 2G: Using the
Phone Book on
To save a number from standby mode:
1. Enter a phone number.
2. Press .
3. Press again for Add New Entry.
— or—
Scroll through the phone book to select an existing name and
press
4. Use your navigation key to select a label (Home, Work, Mobile,
Pager, Fax, or No Label) and press
5. Enter a name for the entry using the numeric keys. Press to
change the entry method between T9 (English), Alpha, Symbol,
and Number. (See "Entering Text" on page 26.)
6. When finished entering the name, press to return to the
phone book entry.
7. Press to save the entry.
page 73.)
to add the additional number to the selected entry.
.
Section 2A: Your PCS Vision Phone - The Basics 22
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