Samsung SMTI5343 User Manual

http://www.emc2000.co.kr

EMC compliance Ltd.

480-5 SHIN-DONG, YEONGTONG-GU, SUWON-CITY, GYEONGGI-DO, KOREA 443-390
82 31 336 9919 (Main) 0505 299 8311 (Fax)

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User manual

SMT-i5343

User Guide

This guide is propr iet ary t o SAMSUNG Electroni cs Co. , Ltd. and is protected

duplicated for any com mer ci al purposes or disc los ed to the third party in

Product names menti one d i n this manual may be tra dem ar ks a nd/or registered

This guide may be c han ged f or p roduct improvement , s ta ndar diz ation or other

For further informa tio n o n the updated guide o r t he co nten ts contained in th e

COPYRIGHT

by copyright.

No information cont ain ed he rein may be copied, tr ans la ted, transcribed or

TRADEMARKS

trademarks of their re spe ct ive companies.

technical reasons
without prior notic e.

guide,
please contact your Au tho ri zed Samsung Reselle r.

©2013 SAMSUNG Electronics Co., Ltd. All rights reserved.

SAFETY CONCERNS

The purpose of the Safety Concerns section is to ensure the safety of users and
prevent property damage. Please read this document carefully for proper use.

Conventions

Warning
Provides information or instructions that you should follow in order to avoid

personal injury or fatality.

Caution
Provides information or instructions that you should follow in order to avoid a

service failure or damage to your phone.

Note
Indicates additional information for referrence.

Checks
Provides the operator with checkpoints for stable system operation.

Symbols

Caution

Indication of a general caution

Restriction
Indication for prohibiting an action for a product

Instruction
Indication for commanding a specifically required action

SMT-i5343 User Guide _1

Warning

WARNING

Power

wiping, contact the service center.

service center.

Installation/Maintenance

Do not us
loose outlets.

Do not pull
force, and do not touch the power
plug with wet hand.

When the phone i
long time, leave the plug pulled out
of the outlet.

Do not pla
location with a lot of dust, in a
location that is subject to severe
changes in temperature, or near a
heating device (cigarette heat,
heater, etc.)

Do not us
spray or materials near the phone.

e damaged power cord or

or bend the cord by

s out of use for a

ce the phone in a

e or store flammable

For the pow
the phone, use the provided
optional power adapter. Use of a
power adapter that does not meet
the specifications may cause the
product to become damaged, to
overheat, or to explode.

If there is dirt or moisture on the pin
contact surface of a power plug,
pull out the plug and wipe it away
with a cloth. If dirt or moisture
remains on the product even after

If an abnormal sound, smell or
smoke is emitted from the phone,
pull out the power plug
immediately, and then contact the

Do not pla
water such as vases, flowerpots,
cups, cosmetics, or medicines near
your phone. Humidity or liquid may
damage the parts and circuits of
this product.

er connection port of

ce objects containing

- This device shell be used indoors only in 5150~5250Mhz frequency range.

- the device must be used and installed at least 20cm separation from device to human
body.

NON-MODIFICATION STATEMENT

Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment. This device is
limited to operation on permissible Part 15 frequencies, and is does not have the
ability to be configured by end users or professional installers to operate outside the
authorized bands.

2_ © SAMSUNG Electronics Co., Ltd.

Caution

CAUTION

Power

General

detergent, etc.

Do not pow

The LAN
should be connected to the LAN
port of a phone, NOT to the PC
connection port.

Do not pl
of the phone.

Do not dr
impact on the product. It may
damage product screen or exterior
and its internal parts.

Do not i
direct sunlight.

er off the phone while upgrading a program.

cable to the network

ace a heavy object on top

op the product or apply

nstall the phone under

is not guaranteed if

Safety
expendable items or additional
goods are used unauthorized by
Samsung.

Do not at
or rebuild the phone yourself.

Use a soft and dry cloth when
cleaning the phone. Do not spray
water directly onto the product; and
do not use chemicals such as wax,
benzene, alcohol, thinner, mosquito
killer, perfume spray, lubricant,

Listeni
earphone at high volume may
damage your hearing.

tempt to disassemble, fix,

ng with a headset or

FCC Compliance Statement

This device c

omplies with
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received,
including interference that may cause undesired operation.

Caution: Any changes or modifications
responsible for compliance could void user’s authority to operate the equipment.

part

15 of

the FCC Rules.

to the equipment not expressly approved by the party

Industry Canada Statement

This device complies with RSS-210 of the Industry Canada Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired operation.

SMT-i5343 User Guide _3

TABLE OF CONTENTS

SAFETY CO NCE RNS 1

Conventions .............................................................................. 1

Symbols .................................................................................... 1

Warning ..................................................................................... 2

Caution ...................................................................................... 3

BEFORE USE 10

Checking Parts in the Package ............................................. 10

Phone Installation ................................................................... 11

Connection to Back Ports ............................................................ 11

Assembling the Cradle for Desk .................................................. 13

Assembling the Wall-Mount Bracket ........................................... 14

Detachment from the Wall-Mount Bracket .................................. 15

THINGS YOU SHOULD KNOW 16

Key Functions ......................................................................... 16

Part Names and Functions .................................................... 18

Front Configuration ...................................................................... 18

Name and Function ..................................................................... 19

Phone Information Display .................................................... 21

Phone Status Indicator................................................................. 21

LED Indicator ............................................................................... 21

Phone Status Icons ...................................................................... 22

Call Status Information ................................................................. 23

4

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Supplementary Functions Menu ........................................... 24

Usage of Supplementary Functions Menu ................................. 24

T ext Input Method ................................................................... 25

BASIC FUNCTIONS 26

E33sy Install ati on ................................................................... 26

Main Screen ............................................................................ 30

3333Main screen type setup ....................................................... 30

Program Key ................................................................................ 31

List of incoming calls during absent ............................................ 34

Dialing........................................................................................... 35

Dialing an Extension Number ...................................................... 35

Dialing a Outbound Call ............................................................... 36

Dialing via Speaker Phone .......................................................... 37

Quick Search Function ................................................................ 38

Dialing the Last Call Number ....................................................... 38

Answering Incoming Calls ..................................................... 39

Receiving a Call via the Handset ................................................ 39

Receiving a Call via Speaker Phone ........................................... 39

Video Call ................................................................................ 40

Sending a Video Call ................................................................... 40

Receiving a Video Call ................................................................. 41

Functions Available during Call ............................................. 42

Call Park ....................................................................................... 42

Mute ............................................................................................. 43

Call Transfer ................................................................................. 44

Conference Function ................................................................... 45

Details ........................................................................................... 46

Call Record .................................................................................. 46

Under Video Call function ............................................................ 47

SMT-i5343 User Guide _5

Call Transfer ................................................................................. 49

Volume Control ....................................................................... 50

Volume Control of a Handset ...................................................... 50

Volume Control of a Speaker....................................................... 50

Volume Control of Ringing Sound ............................................... 51

HOW TO USE MENUS 52

Menu Structure ....................................................................... 52

Contacts .................................................................................. 55

History ..................................................................................... 60

Message ................................................................................. 61

News & Notice ........................................................................ 66

Browser ................................................................................... 67

Presence Setting .................................................................... 68

Call Service ............................................................................. 74

Auto Answer ................................................................................. 74

Call Waiting .................................................................................. 75

Absence ....................................................................................... 75

Outbound Call Lock ..................................................................... 76

Wake-Up Call ............................................................................... 76

Call Forward ................................................................................. 77

DND .............................................................................................. 78

Follow Me ..................................................................................... 78

AOM ........................................................................................ 79

Settings ................................................................................... 83

Sound ........................................................................................... 83

Screen .......................................................................................... 85

Time Zone .................................................................................... 88

Security ........................................................................................ 89

Alarm ............................................................................................ 90

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6

Bluetooth & Headset .................................................................... 91

Deskphone Manager Connection Information ............................ 96

Network information ..................................................................... 97

Phone Information ....................................................................... 97

Video Call ..................................................................................... 98

Easy Installation ........................................................................... 98

User Information Initialization ...................................................... 99

Phone restart ................................................................................ 99

Administrator ................................................................................ 99

Logout ........................................................................................100

Login ...........................................................................................100

uReady setup ....................................................................... 101

INTEROPERATION SERVICE 102

Web Interoperation ............................................................... 102

System Configuration Diagram .................................................102

How to Use Menus ....................................................................103

Key Functions ............................................................................104

Phone Information .....................................................................105

Call Service ................................................................................106

Network Setting ..........................................................................109

Advanced ................................................................................... 111

Contacts ..................................................................................... 115

Call History ................................................................................. 116

Phone Settings ........................................................................... 117

Programmable Key ....................................................................121

AOM ...........................................................................................130

Phone Management ..................................................................131

Smart Phone Interoperation (SDM) .................................... 134

System Configuration Diagram .................................................134

Key Functions ............................................................................134

SMT-i5343 User Guide _7

Registration Methods .................................................................135

Deregistration .............................................................................148

Dashboard..................................................................................149

Contacts .....................................................................................150

Call Log ......................................................................................160

Program Key ..............................................................................162

Settings ......................................................................................165

SUBSCRIBER SERVICE 171

Call related service ............................................................... 172

Call Forward ...............................................................................172

Call Park .....................................................................................174

Auto Answer ...............................................................................175

Call Pickup .................................................................................175

Outbound Call Lock ...................................................................176

Call Transfer ...............................................................................176

Call Waiting ................................................................................177

Callback ......................................................................................177

DND ............................................................................................178

Auto Retry ..................................................................................179

Last Call Redial ..........................................................................179

Barge In ......................................................................................180

No Ring ......................................................................................180

Multi-Ring ...................................................................................181

Mobile Extension (MOBEX) ......................................................182

Intercom .....................................................................................182

Malicious Call Tracking ..............................................................182

Extension Announcement..........................................................183

CLI Control .................................................................................183

Conference Features ........................................................... 184

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8

Voi ce mail I nt erope ration ...................................................... 185

Answering Machine Emulation (AME) ......................................185

Call Recording ...........................................................................186

Deflect to Voicemail ...................................................................186

Transfer to Voicemail .................................................................186

Other ..................................................................................... 187

Function Allocation Initialization .................................................187

Changing Password ..................................................................187

Hot Desking................................................................................187

Extension Group Login/Logout ..................................................188

Absence .....................................................................................188

Account Code ............................................................................188

Wake-Up Call .............................................................................189

Language Selection ...................................................................189

TROUBLESHOOTING 190

ANNEX 192

Product Specifications .......................................................... 192

SMT-i5343 User Guide _9

BEFORE USE

Checking Parts in the Package

Handset

Quick Guide

- If any components are damaged or missing, contact the dealer.

- The camera and power adaptor are options. If necessary, contact the dealer.

Phone Body

LAN Cable

Camera (option)

Wall-Mount Bracket (option)

Power Adaptor (option)

Phone Cradle

10_ © SAMSUNG Electronics Co., Ltd.

Connect the other end to the PC network port.

connection.

Phone Installation

Connection to Back Ports

If a headset is used, connect it to the headset port.

1

Connect a handset to the handset port of the phone.

2

Connect one end of the PC connection LAN cable, which was provided

3

with the phone, to the PC connection port of the phone.

Connect the LAN cable connected to the network to the LAN

4

connection port of the phone.

- When power is supplied from the LAN port (PoE), the phone is booted upon LAN

SMT-i5343 User Guide _11

cradle.

If PoE is not supported, connect the power ada pter to the power

5

connection port. When the plug of the connected power adapter is
plugged into the outlet, the phone is booted up. (The power adapter is
purchased separately.)

- When connecting the power cable, make it go through the center hole of phone

For video call, connect a camera to the camera connection port.

6

If a USB is used, connect a USB to the USB connection port.

7

12_ © SAMSUNG Electronics Co., Ltd.

Assembling the Cradle for Desk

The installation angle of a phone can be changed depending on the assembly
direction of the cradle.

Fix one latch of the cradle to the top or bottom groove of the phone.

1

Push the remaining latch into the remaining groove on the opposite side.

2

Place the phone on the installation location and check whether it shakes.

3

SMT-i5343 User Guide _13

location on the wall.

Assembling the Wall-Mount Bracket

Assemble the wall-mount bracket where you want to use the phone.
The wall-mount bracket is an optional item. If necessary, please contact your dealer.

First, choose the location where you want to install the phone, and then

1

determine the positions of the screws by placing the phone at the target

Remove the desk cradle of the phone.

2

Insert the wall-mount bracket as shown in

3

the figure.

Pull off the handset rack, and then insert it

4

in the opposite direction, as shown in the
figure.

- Only the up-down direction changes. The front­back remains unchanged.

Install the phone onto the wall.

5

14_ © SAMSUNG Electronics Co., Ltd.

Detachment from the Wall-Mount Bracket

This section describes how to detach the phone from the wall-mount bracket.

You can detach the phone from the bracket

1

by pressing the [Push] section at the
bottom of the bracket.

- Detach the phone more easily by pulling the
entire bottom of the bracket instead of only the
[Push] section.

Remove the handset hook and insert it

2

again by changing its direction.

SMT-i5343 User Guide _15

IP Network

international phone calls frequently.

Screen

Program Key

Bluetooth Headset

Bluetooth Smart Phone Mode

can also use the call move function.

THINGS YOU SHOULD
KNOW

Key Functions

The SMT-i5343 phone enables voice telecommunication through an
already-installed data network, without requiring the installation of an
additional telephone line. Therefore, it does not require the additional
expense of maintaining telephone numbers, and can save on
telephone costs for the businesses, and people, that use

The SMT-i5343 phone displays various functions on the LCD screen.
You can enjoy the functions easily using the navigation button, [OK]

button, or the soft buttons that is on the right and bottom of the
screen.

You can assign a frequently used function to each button.
For details about how to set up the function, contact the

administrator.

A user can talk to a counterpart by connecting a wireless Bluetooth
headset to the phone.

Connect the phone and a smartphone via Bluetooth, then you can
use the phone to take the call received to the smartphone and you

16_ © SAMSUNG Electronics Co., Ltd.

Video Call

video calls with other video-call enabled people.

Call Park

Conference

Call Forward

DND

USB Charging

By connecting USB camera to the phone, you can make and receive

If you must interrupt a call, you can put the call on hold or transfer it
to another person using the Call Park or Call transferring function.

During a call, you can have a conference call with others by pressing
the [Conference] button.

A call can be forwarded to another number when the call cannot be
received.

If this function is selected, the phone does not ring even when a call
is placed to the phone.

With a phone t o which a power adaptor is connected, you can use
the USB charging function. (When PoE is connected, the USB
charging function is not available during call.)

SMT-i5343 User Guide _17

Part Names and Functions

Front Configuration

The color or image of the product in this manual may be different from the actual
ones.

18_ © SAMSUNG Electronics Co., Ltd.

Button

Function

Indicator

internal message, etc.).

between menu items.

Unit

with the smart phone.

Back button

This button moves to a previous item.

Menu button

This button displays menu items.

Headset button

Mute button

This button silences the voice of the user to the called party.

Dial button

the administrator.

subscribers during call.

Message button

Contacts button

This button displays the contact menu.

Name and Function

Phone Status

Right Program key This button is used to select desired function from the menus

Soft button This button is used to select desired function from the menus

Direction key This button is used to edit the contents on the screen or move

NFC

Communication

OK button This button is used to select/save an item where a cursor is

Volume button This button is used to control the volume of the handset,

Speaker button This button is used to converse via a speaker phone instead of

Program button You can assign a frequently used function to each button.

A LED shows the phone status (busy, ringing, receiving an

displayed on the LCD screen.

displayed on the LCD screen.

If a smart phone is connected to the NFC communication
through tagging, non-contact LAN communication is possible

located in the menu status or to check the caller information
from an outbound line while receiving an incoming call.

This button is used to talk using a headset

speaker, key tone, etc.

a handset.
This button is used to enter numbers and characters.

When you press a specified button, the assigned function is
executed. For details about how to set this function, contact

Conference button This button is used to make a conference call by calling other

This button displays the message menu.

Hold button This button is used to hold a call temporary without hanging up.
Transfer button This button is used to transfer a call to someone else.

SMT-i5343 User Guide _19

displayed on the LCD screen.

from an outbound line during receiving.

Status Screen

Main Screen

Soft Menu Screen

Direction key

OK button

Button Function

Move button If a UE is connected to a smartphone via FMC subscriber,

NFC or Bluetooth (smartphone mode), a call can be switched
between connected devices using the Move button.

Redial button This button is used to call a previous number.
LCD screen The configuration of LCD screen is as follows:

- On the top of the screen, the icons representing phone
function settings are displayed.

- On the main screen, selectable menus, the call processing
status, or various messages are displayed.

Left Program key This button is used to select desired function from the menus

Handset Handset transfers the caller’s voice.

Navigation button

The SMT-i5343 phone has navigation buttons that allow users to use its functions
easily.

Button Function

Navigation Direction

key
OK - This button is used to select or save the item where a cursor

20_ © SAMSUNG Electronics Co., Ltd.

This button is used to edit the contents on the screen or move
between menu items.

is placed in a menu mode.

- This button is used to check the caller information received

Situation

Indicator status

Button LED

LED Status

Description

incoming call.

function is enabled

Phone Information Display

Phone Status Indicator

Indicator light is turned on or off depending on the phone status.

In a call Red indicator light stays on.
When there is an incoming ringing Red indicator light blinks.
When a voice message is left Red indicator light blinks.

LED Indicator

The below button LED is turned on or off depending on status.

Speaker Red indicator light turns on When a speaker phone is used.
Mute Red indicator light turns on When all voice sending is blocked.
Headset Red indicator light turns on When a call is made via a headset.
Program Key Blinks fast in red (0.3 sec.) When the user is receiving an

Blinks slowly in red (1.5 sec.) When the user is on hold.
Red indicator light turns on A user is busy or the corresponding

SMT-i5343 User Guide _21

Icon

Description

(video-enabled/video-disabled)

Phone Status Icons

Icon shows the phone setting status, bein g disp lay ed on the r ight top sid e.

Signal intensity of wireless network

Types of headset in use (general/ear jack)

Bluetooth headset (connected/not connected)

Bluetooth mobile phone (connected/not connected)

Smart phone connection status

AOM connection status (Galaxy Tab 10.1)

PC client connection status

Communication setup status when a USB camera is connected,

Lock status

22_ © SAMSUNG Electronics Co., Ltd.

System Update Notification

VPN connection status

Animation image

Description

Call St atus Information

This section describes the images displayed beside the line depending on the
phone communication service setup status and communication status.

General status (registered)

Auto Answer status

DND status

Call Forward status

Absent status

Hot Line status

Intercom statu s

Not Registered status

A call is being made

A call is being received

In a call

Under a private call

Under a hot line call

On hold

Under a conference call

SMT-i5343 User Guide _23

Supplementary Functions Menu

Supplementary functions menu is a user convenience function available per phone
conditions.
It is provided via interworking with the system, and displayed as a menu on the right
side of a screen.

Supplementary functions menu varies depending on system version.

Usage of Supplementary Functions Menu

While pressing the [Function] soft button at the bottom of screen, press the right
selection button of the menu you want to use.

Supplementary Functions Menu of Waiting Screen

Supplementary Functions Menu of Communication Status

24_ © SAMSUNG Electronics Co., Ltd.

an icon in the status area of the top-right corner of the LCD.

mode, and select characters using the navigation button to input or modify them.

Text Input Method

Using the dial buttons and navigation buttons on the phone, the user can easily
enter or modify the Korean, English, numbers, and special characters.

Whenever the user presses the dial button [*] on a text input screen, the

1

input mode is changed in sequence. The input mo de st at u s is displayed as

: Korean input mode
: Alphabet input mode-uppercase
: Alphabet input mode-lowercase
: Number input

Korean characters, the English alphabet and numbers can be input using

2

the dial buttons.

- Inputting special characters: Press the [#] button to select the special character input

Navigation button Dial button

SMT-i5343 User Guide _25

server.

language is English.

BASIC FUNCTIONS

Easy Installation

In the phone initialization status, a user can easily register to the system.

If incorrect information is entered during easy installation, the phone may not be
properly registered or there may be a network fault. Make sure to enter the
information provided by the system administrator.

The SMT-i5343 phone supports 3 types of phone registration.

Settings Description

General A user directly enters the system information and phone registration

Server A phone is registered by using the information from the environment

information for registration.

- SIP server information

- SIP registration information

- Time server information

PnP
(Plug &

Play)

1

26_ © SAMSUNG Electronics Co., Ltd.

A phone is automatically registered if the system supports PnP.

- To use the PnP function, a system administrator must configure an
environment for PnP in advance. Contact the administrator to check
whether the PnP environment is configured.

When the power is connected during
initialization status, the [Easy Install] soft
menu is displayed at the bottom of
screen. Start easy installation by pressing
the soft button.
After connecting the LAN cable, press the
[>] soft button to go to the next step.

- In the phone initialization status, the default

setup step is omitted.

Press the [>] soft button.

After selecting a language to use for the

2

phone, press the [>] soft button.

- When the phone is connected to the system
after easy installation, the language may be
changed depending on the administrator’s
settings.

After selecting the setup method, press

3

the [>] soft button. Depending on the
selected setup method, the easy
installation step is change d.

- Select one out of General/Server/PnP.

When the setup method is [Server]

4

- An ID or password is not required for phone
registration using a MAC address.

- Contact the system administrator about
whether to use an ID or password and
regarding environment server address.

When the setup method is [PnP]

- If the setup method is PnP, the network
connection type is fixed to DHCP and network

When the setup method is [General]

- SIP registration server setup: Enter the SIP
server information.

- SIP registration information setup: Enter the
phone registration information.

- Time server setup: Enter the address and
update interval of time server.

SMT-i5343 User Guide _27