Samsung SM-T330 Operating Instructions

User Manual
SM-T330
www.samsung.com
About this manual
This device provides high quality mobile communication and entertainment using Samsung’s high standards and technological expertise. This user manual is specially designed to detail the device’s functions and features.
Please read this manual before using the device to ensure safe and proper use.
Descriptions are based on the device’s default settings.
Images and screenshots may differ in appearance from the actual product.
Content may differ from the final product, or from software provided by service providers or carriers, and is subject to change without prior notice. For the latest version of the manual, refer to the Samsung website,
Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Applications related to the content may not work properly depending on the device’s specifications and the environment that it is used in.
Available features and additional services may vary by device, software, or service provider.
Applications and their functions may vary by country, region, or hardware specifications. Samsung is not liable for performance issues caused by applications from any provider other than Samsung.
Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or applications to work improperly.
Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal
www.samsung.com
.
use of media.
Default applications that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an application provided with the device, contact a Samsung Service Centre. For user-installed applications, contact service providers.
Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.
2
About this manual
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Note: notes, usage tips, or additional information
Copyright
Copyright © 2015 Samsung Electronics
This guide is protected under international copyright laws.
No part of this guide may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics.
3
About this manual
Trademarks
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.
All other trademarks and copyrights are the property of their respective owners.
4
Table of Contents
Getting started
7 Device layout
8 Buttons
9 Package contents
10 Charging the battery
12 Inserting a memory card
14 Turning the device on and off
15 Holding the device
15 Locking and unlocking the device
15 Adjusting the volume
15 Switching to silent mode
Basics
16 Indicator icons
33 Connecting to a Wi-Fi network
34 Setting up accounts
35 Multiple users
37 Transferring files
38 Securing the device
39 Upgrading the device
Communication
40 Contacts
44 Email
46 Gmail
48 Hangouts
48 Google+
49 Photos
17 Using the touch screen
20 Control motions
22 Using Multi Window
26 Notifications
27 Home screen
29 Applications screen
30 Using applications
31 Help
31 Entering text
Web & network
50 Internet
51 Chrome
52 Bluetooth
53 Screen Mirroring
5
Table of Contents
Media
54 Music
56 Camera
62 Gallery
65 Video
66 YouTube
Application & media stores
67 Play Store
68 Galaxy Apps
68 Play Books
69 Play Movies & TV
69 Play Music
Travel & local
84 Maps
Settings
85 About Settings
85 CONNECTIONS
88 DEVICE
92 CONTROLS
94 GENERAL
97 Google Settings
Troubleshooting
69 Play Games
69 Play Newsstand
Utilities
70 Memo
71 S Planner
73 Dropbox
74 Cloud
75 Drive
75 Hancom Office Viewer
78 Alarm
79 World clock
79 Calculator
80 S Voice
81 Google
81 Voice Search
82 My Files
6

Getting started

GPS antenna
Headset jack

Device layout

Microphone
Front camera
Touch screen
Home button
Recent apps button
Power button
Volume button
Back button
Memory card slot
Multipurpose jack
Rear camera
Speaker
7
Getting started
Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery.
Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
Do not allow water to contact the touch screen. The touch screen may malfunction in humid conditions or when exposed to water.

Buttons

Button Function
Press and hold to turn the device on or off.
Power
Recent apps
Home
Back
Volume
Press and hold for more than 7 seconds to reset the device if it has fatal errors or hang-ups, or freezes.
Press to lock or unlock the device. The device goes into lock mode when the touch screen turns off.
Tap to open the list of recent applications.
Press to return to the Home screen.
Press and hold to launch Google search.
Tap to return to the previous screen.
Press to adjust the device volume.
8
Getting started

Package contents

Check the product box for the following items:
Device
Quick start guide
The items supplied with the device and any available accessories may vary depending on the region or service provider.
The supplied items are designed only for this device and may not be compatible with other devices.
Appearances and specifications are subject to change without prior notice.
You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.
Other accessories may not be compatible with your device.
Use only Samsung-approved accessories. Malfunctions caused by using unapproved accessories are not covered by the warranty service.
Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.
9
Getting started

Charging the battery

Use the charger to charge the battery before using it for the first time.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
When the battery power is low, the battery icon appears empty.
If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.
If you use multiple applications at once, network applications, or applications that need a connection to another device, the battery will drain quickly. To avoid disconnecting from the network or losing power during a data transfer, always use these applications after fully charging the battery.
Charging with the charger
Connect the USB cable to the USB power adaptor and then plug the end of the USB cable into the multipurpose jack.
Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.
10
Getting started
The device can be used while it is charging, but it may take longer to fully charge the battery.
If the device receives an unstable power supply while charging, the touch screen may not function. If this happens, unplug the charger from the device.
While charging, the device may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.
If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.
To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.
Checking the battery charge status
When you charge the battery while the device is off, the following icons will show the current battery charge status:
Charging Fully charged
11
Getting started
Reducing the battery consumption
Your device provides options that help you save battery power. By customising these options and deactivating features in the background, you can use the device longer between charges:
When you are not using the device, switch to sleep mode by pressing the Power button.
Close unnecessary applications with the task manager.
Deactivate the Bluetooth feature.
Deactivate the Wi-Fi feature.
Deactivate auto-syncing of applications.
Decrease the backlight time.
Decrease the brightness of the display.

Inserting a memory card

Your device accepts memory cards with maximum capacities of 64 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device.
Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Use caution to insert the memory card right-side up.
The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device asks to reformat the memory card.
Frequent writing and erasing of data shortens the lifespan of memory cards.
When inserting a memory card into the device, the memory card’s file directory appears in the
SD card
folder.
12
Getting started
Open the cover of the memory card slot.
1
Insert a memory card with the gold-coloured contacts facing downwards.
2
Push the memory card into the slot until it locks in place.
3
Close the cover of the memory card slot.
4
Removing the memory card
Before removing the memory card, first unmount it for safe removal. On the Home screen, tap
Settings
Open the cover of the memory card slot.
1
Push the memory card until it disengages from the device, and then pull it out.
2
Close the cover of the memory card slot.
3
Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
GENERAL
Storage
Unmount SD card
.
13
Getting started
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.
On the Home screen, tap
FORMAT SD CARD
Before formatting the memory card, remember to make backup copies of all important data stored on the device. The manufacturer’s warranty does not cover loss of data resulting from user actions.
Settings
ERASE EVERYTHING
GENERAL
.
Storage
Format SD card

Turning the device on and off

When turning on the device for the first time, follow the on-screen instructions to set up your device.
Press and hold the Power button for a few seconds to turn on the device.
Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.
Press and hold the Power button and tap features.
To turn off the device, press and hold the Power button, and then tap
14
Flight mode
to disable the wireless
Power off
.
Getting started

Holding the device

Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery.

Locking and unlocking the device

When not in use, lock the device to prevent unwanted operation. Pressing the Power button turns off the screen and puts the device into lock mode. The device automatically gets locked if it is not used for a specified period.
To unlock the device, press the Power button or the Home button when the touch screen is turned off, tap anywhere on the screen, and then flick your finger in any direction.

Adjusting the volume

Press the Volume button up or down to adjust the ringtone volume, or to adjust the sound volume when playing music or video.

Switching to silent mode

Use one of the following methods:
Press and hold the Volume button down until it switches to silent mode.
Open the notifications panel at the top of the screen, and then tap
Sound
.
15

Basics

Indicator icons

The icons displayed at the top of the screen provide information about the status of the device. The icons listed in the table below are most common.
Icon Meaning
Wi-Fi connected
Bluetooth feature activated
GPS activated
Synced with the web
Alarm activated
Mute mode activated
Flight mode activated
Error occurred or caution required
Battery power level
16
Basics

Using the touch screen

Use only fingers to use the touch screen.
Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction.
To avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.
Leaving the touch screen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touch screen when you do not use the device.
Finger gestures
Tapping
To open an application, to select a menu item, to press an on-screen button, or to enter a character using the on-screen keyboard, tap it with a finger.
17
Basics
Tapping and holding
Tap and hold an item for more than 2 seconds to access available options.
Dragging
To move an icon, thumbnail, or preview to a new location, tap and hold it and drag it to the target position.
18
Basics
Double-tapping
Double-tap on a webpage or image to zoom in a part. Double-tap again to return.
Flicking
Flick left or right on the Home screen or the Applications screen to see another panel. Flick up or down to scroll through a webpage or a list, such as contacts.
Pinching
Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
19
Basics

Control motions

Simple motions allow easy control of the device.
Before using motions, make sure the motion feature is activated. On the Home screen, tap
Settings
right.
CONTROLS
Excessive shaking or impact to the device may result in unintended inputs. Control motions properly.
Palm motion
, and then drag the
Palm motion
switch to the
Rotating the screen
Many applications allow display in either portrait or landscape orientation. Rotating the device causes the display to automatically adjust to fit the new screen orientation.
To prevent the display from rotating automatically, open the notifications panel and deselect
Screen rotation
Some applications do not allow screen rotation.
Some applications display a different screen depending on the orientation.
.
20
Basics
Sweeping
Sweep your hand across the screen to capture a screenshot. The image is saved in
Screenshots
. It is not possible to capture a screenshot while using some applications.
Covering
Cover the screen with a palm to pause media playback.
Gallery
21
Basics

Using Multi Window

Use this feature to run multiple applications on the screen at the same time.
Only applications on the Multi Window tray can run.
This feature may not be available depending on the region or service provider.
To use Multi Window, on the Home screen, tap and then drag the
Multi window
switch to the right.
Settings
DEVICE
Multi window
Using a split screen Multi Window
Use this feature to run applications in a split screen.
Launching applications in a split screen Multi Window
Drag your finger from the right edge of the screen towards the middle of the screen.
1
Alternatively, tap and hold
The Multi Window tray appears at the right side of the screen.
.
,
Multi Window tray
22
Basics
Tap and hold an application icon on the Multi Window tray, and then drag it to the screen.
2
Release the application icon when the screen turns blue.
Tap and hold another application icon on the Multi Window tray, and then drag it to a
3
new location.
23
Basics
Sharing content between applications
You can easily share content between applications, such as and dropping them.
Some applications may not support this feature.
1
Launch
Email
and
Internet
in a split screen Multi Window.
Email
and
Internet
Access the Multi Window options.
, by dragging
Tap the circle between the application windows, and then tap .
2
Tap the circle between application windows to access the following options:
: Switch locations between Multi Window applications.
: Share items, such as images, text, or links, between application windows by
dragging and dropping them.
: Maximise the window.
: Close the application.
24
Basics
Tap and hold an item in the Internet window and drag it to a location in the Email
3
window.
25
Basics

Notifications

Notification icons appear on the status bar at the top of the screen to report new messages, calendar events, device status, and more. Drag down from the status bar to open the notifications panel. Scroll the list to see additional alerts. To close the notifications panel, drag up the bar that is at the bottom of the screen.
From the notifications panel, you can view your device’s current settings. Drag down from the status bar, and then tap
Wi-Fi
: Activate or deactivate the Wi-Fi feature.
Location
Sound
Screen rotation
Bluetooth
Multi window
Screen Mirroring
Sync
Smart stay
Power saving
Flight mode
: Activate or deactivate the GPS feature.
: Activate or deactivate silent mode.
: Allow or prevent the interface from rotating when you rotate the device.
: Activate or deactivate the Bluetooth feature.
: Set the device to use Multi Window.
: Activate or deactivate the screen mirroring feature.
: Activate or deactivate auto-syncing of applications.
: Activate or deactivate the smart stay feature.
: Activate or deactivate power-saving mode.
: Activate or deactivate flight mode.
The available options may vary depending on the region or service provider.
to use the following options:
To rearrange the options on the notifications panel, open the notifications panel, tap tap and hold an item, and then drag the item to another location.
,
26
Basics

Home screen

The Home screen is the starting point to access all of the device’s features. It displays indicator icons, widgets, shortcuts to applications, and others.
The Home screen can have multiple panels. To view other panels, scroll left or right.
Rearranging items
Adding an application icon
On the Home screen, tap , tap and hold an application icon, and then drag it into a panel preview.
Moving an item
Tap and hold an item and drag it to a new location. To move it to another panel, drag it to the side of the screen.
Removing an item
Tap and hold an item, and drag it to the rubbish bin that appears at the top of the Home screen. When the rubbish bin turns red, release the item.
Rearranging panels
Adding a new panel
Pinch on the screen and tap .
Moving a panel
Pinch on the screen, tap and hold a panel preview, and then drag it to a new location.
Removing a panel
Pinch on the screen, tap and hold a panel preview, and then drag it to the rubbish bin at the top of the screen.
27
Basics
Setting wallpaper
Set an image or photo stored in the device as wallpaper for the Home screen.
On the Home screen, tap and hold an empty area, and then tap
1
screen
Scroll left or right and select from images displayed at the bottom of the screen.
2
To select photos taken by the device’s camera or other images, tap
Tap
3
.
SET AS WALLPAPER
or
DONE
.
Wallpapers
From Gallery
Home
.
Using widgets
Widgets are small applications that provide convenient functions and information on your Home screen. To use them, add widgets from the widgets panel to the Home screen.
Some widgets connect to web services. Using a web-based widget may result in additional charges.
The widgets available may vary depending on the region or service provider.
To add widgets, open the Home screen, tap and hold an empty area, tap hold a widget, and then drag it to the Home screen. Put it on a location you want, resize it by dragging the frame if necessary, and then tap anywhere on the screen to save the location of the widget.
Widgets
, tap and
28
Basics

Applications screen

The Applications screen displays icons for all applications, including any new applications installed.
On the Home screen, tap
To view other panels, scroll left or right.
to open the Applications screen.
Rearranging applications
This feature is available only in the customisable grid view.
Tap
Edit
, tap and hold an application, and then drag it to a new location. To move it to
another panel, drag it to the side of the screen.
Organising with folders
Put related applications together in a folder for convenience.
Tap
Edit
, tap and hold an application, and then drag it to
name. Tap
The new folder is added to the folder panel of the Applications screen.
, select the applications to move to the folder, and then tap
Create folder
. Enter a folder
DONE
.
Rearranging panels
Pinch on the screen, tap and hold a panel preview, and then drag it to a new location.
Installing applications
Use application stores, such as
Galaxy Apps
, to download and install applications.
Uninstalling applications
Tap →
Uninstall/disable apps
Default applications that come with the device cannot be uninstalled.
, and then select an application to uninstall it.
29
Basics
Disabling applications
Tap →
To enable the application, on the Applications screen, tap the applications, and then tap
Uninstall/disable apps
Downloaded applications and some default applications that come with the device cannot be disabled.
When you use this feature, disabled applications disappear from the Applications screen but are still stored in the device.
, and then select an application to disable it.
Show disabled apps
DONE
.
, select

Using applications

This device can run many different types of applications, ranging from media to Internet applications.
Opening an application
On the Home screen or the Applications screen, select an application icon to open it.
Opening from recently-used applications
Tap to open the list of recently-used applications.
Select an application icon to open.
Closing an application
Close applications not in use to save battery power and maintain device performance.
Tap running applications, tap
Active apps
, and then tap
END ALL
. Alternatively, tap
END
next to an application to close it. To close all
Close all
.
30
Basics

Help

Access help information to learn how to use the device and applications or configure important settings.
Tap
Help
on the Applications screen. Select a category to view tips.
To sort categories by an alphabetical order, tap
To search for keywords, tap
.
Sort by name

Entering text

Use the Samsung keyboard or the voice input feature to enter text.
Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.
Changing the keyboard type
Tap any text field, open the notifications panel, tap of keyboard to use.
Select keyboard
.
, and then select the type
Using the Samsung keyboard
Break to the next line.
Enter uppercase.
Enter punctuation marks.
Set options for the Samsung
keyboard.
Delete a preceding character.
Enter uppercase.
Move the cursor.
Enter a space.
31
Basics
Entering uppercase
Tap before entering a character. For all caps, tap it twice.
Changing the keyboard type
Tap and hold , and then tap to change the keyboard type.
You can move the keyboard to another location by dragging the tab.
Changing language keyboards
Add languages to the keyboard, and then slide the space key left or right to change language keyboards.
Handwriting
Tap and hold , tap , and then write a word with a finger. Suggested words appear as characters are entered. Select a suggested word.
Use handwriting gestures to perform actions, such as editing or deleting characters and inserting spaces. To view the gesture guides, tap and hold
Using handwriting gestures
This feature may not be available depending on the region or service provider.
.
, and then tap → →
Help
32
Basics
Entering text by voice
Activate the voice input feature and then speak into the microphone. The device displays what you speak.
If the device does not recognise your words correctly, tap the underlined text and select an alternative word or phrase from the dropdown list.
To change the language or add languages for the voice recognition, tap
.
Copying and pasting
Tap and hold over text, drag or to select more or less text, and then tap
Cut
to cut. The selected text is copied to the clipboard.
To paste it into a text entry field, tap and hold at the point where it should be inserted, and then tap
Paste
.
Copy
to copy or

Connecting to a Wi-Fi network

Connect the device to a Wi-Fi network to use the Internet or share media files with other devices. (p. 85)
Ensure that the Wi-Fi connection is active before using Internet applications.
Turning Wi-Fi on and off
Open the notifications panel, and then tap
Your device uses a non-harmonised frequency and is intended for use in all European countries. The WLAN can be operated in the EU without restriction indoors, but cannot be operated outdoors.
Turn off Wi-Fi to save the battery when not in use.
Wi-Fi
to turn it on or off.
33
Basics
Joining Wi-Fi networks
On the Applications screen, tap switch to the right.
Select a network from the list of detected Wi-Fi networks, enter a password if necessary, and then tap device connects to a Wi-Fi network, the device will automatically connect to it any time it is available.
CONNECT
. Networks that require a password appear with a lock icon. After the
Settings
CONNECTIONS
Wi-Fi
, and then drag the
Wi-Fi
Adding Wi-Fi networks
If the desired network does not appear in the networks list, tap bottom of the networks list. Enter the network name in type and enter the password if it is not an open network, and then tap
Network SSID
Add Wi-Fi network
, select the security
CONNECT
.
at the
Forgetting Wi-Fi networks
Any network that has ever been used, including the current network, can be forgotten so the device will not automatically connect to it. Select the network in the networks list, and then tap
FORGET
.

Setting up accounts

Google applications, such as a Samsung account. Create Google and Samsung accounts to have the best experience with the device.
Adding accounts
Follow the instructions that appear when opening a Google application without signing in to set up a Google account.
To sign in with or sign up for a Google account, on the Applications screen, tap
GENERAL
to complete the account setup. More than one Google account can be used on the device.
Accounts
Play Store
Add account
, require a Google account, and
Google
. Then, follow the on-screen instructions
Galaxy Apps
Settings
requires
Set up a Samsung account as well.
34
Basics
Removing accounts
On the Applications screen, tap under
My accounts
, select the account to remove, and then tap →
Settings
GENERAL
Accounts
, select an account name
Remove account
.

Multiple users

Set up additional user accounts for other users to use the device with personalised settings, such as email accounts, wallpaper preferences, and more. Following types of user accounts are available.
Owner
time, and cannot be created more than one. This account has full control of the device including user account management.
User
customise the device settings that affect all accounts.
Restricted profile
allowed by the owner account, and cannot use the services that require logging in.
: The owner account is created only when setting up the device for the first
: This account allows users to access their own applications and content, and
: A restricted account can only access the applications and content
Adding users
On the Applications screen, tap
1
Tap
2 3
Add user or profile
Follow the on-screen instructions to complete the account setup.
User
Settings
→ OK →
GENERAL
SET UP NOW
Users
.
.
Adding restricted profiles
On the Applications screen, tap
1
Tap
2 3
Add user or profile
Set an unlock code, and then select the applications and content that restricted users are allowed to access.
Settings
Restricted profile
GENERAL
.
Users
.
35
Basics
A user account
Switching users
Tap at the top of the locked screen. Select the account to switch to, and then unlock the device.
Managing users
When using the owner account, you can delete accounts or change the settings for restricted accounts.
To change the settings, on the Applications screen, tap and tap restrict the account’s access to them.
To delete the account, tap
next to an account. Then, select or deselect applications and content to allow or
. To delete the restricted account, tap .
Settings
GENERAL
Users
36
Basics

Transferring files

Move audio, video, image, or other types of files from the device to the computer, or vice versa.
Connecting with Samsung Kies
Samsung Kies is a computer application that manages media contents and personal information with Samsung devices. Download the latest Samsung Kies from the Samsung website.
Connect the device to the computer using the USB cable.
1
Samsung Kies launches on the computer automatically. If Samsung Kies does not launch, double-click the Samsung Kies icon on the computer.
Transfer files between your device and the computer.
2
Refer to the Samsung Kies help for more information.
Connecting with Windows Media Player
Ensure that Windows Media Player is installed on the computer.
Connect the device to the computer using the USB cable.
1
Open Windows Media Player and sync music files.
2
Connecting as a media device
Connect the device to the computer using the USB cable.
1
Open the notifications panel, and then tap
2
device (MTP)
.
Connected as a media device
Media
Camera (PTP)
Tap not have any appropriate driver installed.
Transfer files between your device and the computer.
3
if your computer does not support Media Transfer Protocol (MTP) or
37
Basics

Securing the device

Prevent others from using or accessing personal data and information stored in the device by using the security features. The device requires an unlock code whenever unlocking it.
Setting a pattern
On the Applications screen, tap
Pattern
Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it. Set a backup unlock PIN to unlock the screen when you forget the pattern.
.
Settings
DEVICE
Lock screen
Screen lock
Setting a PIN
On the Applications screen, tap
Enter at least four numbers, and then enter the password again to verify it.
Settings
DEVICE
Lock screen
Screen lock
PIN
Setting a password
On the Applications screen, tap
Password
Enter at least four characters including numbers and symbols, and then enter the password again to verify it.
.
Settings
DEVICE
Lock screen
Screen lock
.
38
Basics
Unlocking the device
Turn on the screen by pressing the Power button or the Home button, and enter the unlock code.
If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it.

Upgrading the device

The device can be upgraded to the latest software.
This feature may not be available depending on the region or service provider.
Upgrading with Samsung Kies
Launch Samsung Kies and connect the device to the computer. Samsung Kies automatically recognises the device and shows available updates in a dialogue box, if any. Click the Update button in the dialogue box to start upgrading. Refer to the Samsung Kies help for details on how to upgrade.
Do not turn off the computer or disconnect the USB cable while the device is upgrading.
While upgrading the device, do not connect other media devices to the computer. Doing so may interfere with the update process.
Upgrading over the air
The device can be directly upgraded to the latest software by the firmware over-the-air (FOTA) service.
On the Applications screen, tap
Settings
GENERAL
About device
Software
updates
Update now
.
39

Communication

Contacts

Use this application to manage contacts, including phone numbers, email addresses, and others.
Tap
Contacts
Managing contacts
Tap
CONTACTS
Creating a contact
Tap and enter contact information.
on the Applications screen.
.
: Add an image.
/ : Add or delete a contact field.
Editing a contact
Select a contact to edit, and then tap .
Deleting a contact
Tap →
Delete contacts
, select a contact, and then tap
DONE
.
40
Communication
Searching for contacts
Tap
CONTACTS
Use one of the following search methods:
Scroll up or down the contacts list.
Use the index at the left side of the contacts list for quick scrolling, by dragging a finger along it.
Tap the search field at the top of the contacts list and enter search criteria.
Once a contact is selected, take one of the following actions:
: Add to favourite contacts.
.
: Compose an email.
Displaying contacts
Tap
CONTACTS
By default, the device shows all saved contacts.
Tap
Settings
saved.
.
Contacts to display
, and then select a location where contacts are
Moving contacts
Tap
CONTACTS
Moving contacts to Google
Tap →
Contacts moved to Google Contacts appear with
Move device contacts to
.
Google
.
in the contacts list.
Moving contacts to Samsung
Tap →
Contacts moved to Samsung Contacts appear with
Move device contacts to
Samsung account
41
.
in the contacts list.
Communication
Importing and exporting contacts
Tap
CONTACTS
Importing contacts
.
Tap →
Settings
Import/Export contacts
Exporting contacts
Tap →
Settings
Import/Export contacts
Sharing contacts
Tap →
Select
, select contacts, tap , and then select a sharing method.
Favourite contacts
Tap
FAVOURITES
Tap
Tap
to add contacts to favourites.
, and then take one of the following actions:
Remove from Favourites
Help
: Access help information about using contacts.
.
: Remove contacts from favourites.
, and then select an import option.
, and then select an export option.
Contact groups
Tap
GROUPS
Creating a group
Tap , set details for the group, add contacts, and then tap
Adding contacts to a group
Select a group, and then tap →
.
Add member
. Select contacts to add, and then tap
SAVE
.
DONE
.
42
Communication
Managing groups
Tap , and then take one of the following actions:
Delete groups
deleted.
Edit group
Add member
Remove from group
Send email
Change order
: Select user-added groups, and then tap
: Change the group settings.
: Add members to the group.
: Remove members from the group.
: Send an email to a group’s members.
: Tap and hold next to the group name, drag it up or down to another
DONE
. Default groups cannot be
position, and then tap
Help
: Access help information about using contacts.
DONE
.
Sending an email to a group’s members
Select a group, tap →
Send email
, select members, and then tap
Business card
Tap
CONTACTS
Create a business card and send it to others.
Tap
Set up my profile
address, and then tap select the business card, and then tap
Tap
Share name card via
.
, enter details, such as phone number, email address, and postal
SAVE
. If user information has been saved when you set up the device,
to edit.
, and then select a sharing method.
DONE
.
43
Communication

Email

Use this application to send or view email messages.
Tap
Email
Setting up email accounts
on the Applications screen.
Set up an email account when opening
Enter the email address and password. Tap Mail, or tap instructions to complete the setup.
To set up another email account, tap
MANUAL SETUP
for a company email account. After that, follow the on-screen
Email
Settings
for the first time.
NEXT
for a private email account, such as Google
Add account
.
Sending messages
Tap the email account to use, and then tap at the top of the screen. Enter recipients, subject, and message, and then tap
Tap
Tap
Tap message.
to add a recipient from the contacts list.
to attach images, videos, contacts, events, and others.
to insert images, events, contacts, location information, and others into the
.
Sending scheduled messages
While composing a message, tap → and date, and then tap date.
If the device is turned off at the scheduled time, is not connected to the network, or the network is unstable, the message will not be sent.
This feature is based on the time and date set on the device. The time and date may be incorrect if you move across time zones and the network does not update the information.
DONE
. The device will send the message at the specified time and
Schedule sending
. Tick
Schedule sending
, set a time
44
Communication
Reply to the message.
Forward the message.
Reading messages
Select an email account to use, and new messages are retrieved. To manually retrieve new messages, tap
.
Tap a message to read.
Compose a message.
Add this email address to the
contacts list.
Delete the message.
Access additional options.
Mark the message as a reminder.
Open attachments.
Go to the previous or next
message.
Tap the attachment tab to open attachments, and then tap
SAVE
to save it.
45
Communication

Gmail

Use this application to quickly and directly access the Google Mail service.
Tap
Gmail
Sending messages
In any mailbox, tap , enter recipients, a subject, and a message, and then tap .
on the Applications screen.
This application may not be available depending on the region or service provider.
This application may be labelled differently depending on the region or service provider.
Tap
Tap
Tap
Tap
Tap opinions for application development.
to attach images, videos, music, and others.
Save draft
Discard
Settings
Help & feedback
to save the message for later delivery.
to start over.
to change the Google Mail settings.
to access help information for the Google Mail or report your
46
Communication
Delete the message.
Reading messages
Mark the message as unread.
Keep the message for long-term
storage.
Add this email address to the
contacts list.
Preview attachment.
Move the message to another mailbox.
Access additional options.
Mark the message as a reminder.
Reply to all recipients or print the message.
Forward the message to others.
Reply to the message.
Labels
Google Mail does not use actual folders, but uses labels instead. When Google Mail is launched, it displays messages labelled Inbox.
Tap
To add a label to a message, select the message, tap label to assign.
to view messages in other labels.
Change labels
, and then select the
47
Communication

Hangouts

Use this application to chat with others.
Tap
Hangouts
This application may not be available depending on the region or service provider.
Select a friend from the friends list or enter data to search and select a friend from the results to start chatting.
on the Applications screen.

Google+

Use this application to stay connected with people via Google’s social network service.
Tap
Tap
Google+
Home
on the Applications screen.
This application may not be available depending on the region or service provider.
to change the category, and then scroll up or down to view posts from your circles.
48
Communication

Photos

Use this application to view and share images or videos via Google’s social network services.
Tap
Photos
Select one of the following categories:
ALL
HIGHLIGHTS
images or videos in the group.
Then, select an image or video.
While viewing it, use one of the following icons:
on the Applications screen.
This application may not be available depending on the region or service provider.
: View all the images or videos that are taken or downloaded to the device.
: View images or videos grouped by date or album. Tap to view all of the
: Modify the image.
: Share the image or video with others.
: Delete the image or video.
49

Web & network

Internet

Use this application to browse the Internet.
Tap
Internet
Viewing webpages
Tap the address field, enter the web address, and then tap Go.
Tap
to access additional options while viewing a webpage.
Opening a new page
Tap .
on the Applications screen.
To go to another webpage, scroll left or right on the title field, and then tap the title to select it.
Searching the web by voice
Tap the address field, tap , and then speak a keyword.
This feature may not be available depending on the region or service provider.
Bookmarks
To bookmark the current webpage, tap
To open a bookmarked webpage, tap
ADD
.
, and then select one.
50
Web & network
History
Tap → history, tap
HISTORY
MORE
to open a webpage from the list of recently-visited webpages. To clear the
Clear history
.
Saved pages
To view saved webpages, tap
SAVED PAGES
.
Links
Tap and hold a link on the webpage to open it in a new page, save, or copy.
To view saved links, on the Applications screen, tap
Download
.
My Files
Device storage
Sharing webpages
To share a webpage address with others, tap →
To share a part of a webpage, tap and hold the desired text, and then tap
Share
.
Share
.

Chrome

Use this application to search for information and browse webpages.
Tap
Chrome
Viewing webpages
Tap the address field, and then enter a web address or search criteria.
Opening a new page
Tap →
To go to another webpage, scroll left or right on the title field, and tap the title to select it.
on the Applications screen.
This application may not be available depending on the region or service provider.
New tab
.
51
Web & network
Bookmarks
To bookmark the current webpage, tap
To open a bookmarked webpage, tap
Save
.
Bookmarks
, and then select one.
Searching the web by voice
Tap , and then speak a keyword.
Syncing with other devices
Sync open tabs and bookmarks to use with Chrome on another device, when you are logged in with the same Google account.
To view open tabs on other devices, tap
Recent tabs
. Select a webpage to open.

Bluetooth

Bluetooth creates a direct wireless connection between two devices over short distances. Use Bluetooth to exchange data or media files with other devices.
Samsung is not responsible for the loss, interception, or misuse of data sent or received via the Bluetooth feature.
Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your device.
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
To activate Bluetooth, on the Applications screen, tap
Bluetooth
, and then drag the
Bluetooth
switch to the right.
Settings
CONNECTIONS
52
Web & network
Pairing with other Bluetooth devices
On the Applications screen, tap detected devices are listed. Select the device you want to pair with, and then accept the auto­generated passkey on both devices to confirm.
Settings
CONNECTIONS
Bluetooth
SCAN
, and
Sending and receiving data
Many applications support data transfer via Bluetooth. An example is
select an image, tap accept the Bluetooth authorisation request on the other device to receive the image.
When another device sends you data, accept the Bluetooth authorisation request made by another device. Received files are saved in the added to the contacts list automatically.
Bluetooth
, and then select one of the Bluetooth devices. After that,
Download
folder. If a contact is received, it is
Gallery
. Open
Gallery
,

Screen Mirroring

Use this feature to connect your device to a large screen with an AllShare Cast dongle or HomeSync and then share your contents.
This feature may not be available depending on the region or service provider.
Some files may be buffered during playback, depending on the network connection.
To save energy, deactivate this feature when not in use.
If you specify a Wi-Fi frequency, AllShare Cast dongles or HomeSync may not be discovered or connected.
If you play videos or games on a TV, select an appropriate TV mode to get the best experience.
On the Applications screen, tap detected devices are listed. Select a device, open or play a file, and then control the display with the keys on your device. To connect to a device using a PIN, tap and hold the device name to enter the PIN.
Settings
CONNECTIONS
Screen Mirroring
. The
53

Media

Search for other devices to play

Music

Use this application to listen to music.
Tap
Music
Playing music
Select a music category, and then select a song to play.
Tap the album image at the bottom of the screen to open the music player screen.
on the Applications screen.
Access additional options.
the file.
Adjust the volume.
Set the file as your favourite
Turn on shuffle.
Open the playlist.
Restart the currently-playing
song or skip to the previous song. Tap and hold to move
backwards quickly.
song.
Change the repeat mode.
Skip to the next song. Tap and hold to move forwards quickly.
Pause and resume playback.
54
Media
To listen to songs at equal volume levels, tap →
When volume level. Use caution to avoid long-term exposure to loud sounds to prevent damage to your hearing.
Smart volume
To set a personalised sound while listening to songs with a headset, tap
Advanced
adapt sound option is not applied to music playback. If you turn the volume down to level 13 or lower, the option is reapplied.
Smart volume
Adapt Sound
is activated, the volume may end up louder than the device
may not be activated for some files.
→ On. When you turn the volume up to level 14 or higher, the
Settings
Advanced
Smart volume
Settings
.
Setting a song as alarm ringtone
To use the currently-playing song as alarm ringtone, tap →
Set as
DONE
.
Creating playlists
Make an own selection of songs.
Tap
PLAYLISTS
songs to include, and then tap
To add the currently-playing song to a playlist, tap
, and then tap →
DONE
Create playlist
.
. Enter a title and tap OK. Tap , select
Add to playlist
.
Playing music by mood
Play music grouped by mood. The playlist is automatically created by the device.
Tap
MUSIC SQUARE
finger.
, and select a cell of mood. Or select multiple cells by dragging your
55
Media
Display current mode.

Camera

Use this application to take photos or videos.
Use
Gallery
Tap
Camera
Camera etiquette
Do not take photos or videos of other people without their permission.
Do not take photos or videos where legally prohibited.
to view photos and videos taken with the device’s camera. (p. 62)
on the Applications screen.
The camera automatically shuts off when unused.
Make sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions.
Do not take photos or videos in places where you may violate other people’s privacy.
Taking photos
Taking a photo
Tap to take a photo.
Change the camera
settings.
Switch between still
Switch between the
front and rear camera.
View more options.
and video mode.
Change the shooting mode.
View photos and
videos you have taken.
Select among various effects that are available.
56
Media
Shooting mode
Several photo effects are available.
Tap
MODE
Auto
mode for the photo.
Beauty face
Sound & shot
, and then scroll up or down the screen at the right side of the screen.
: Use this to allow the camera to evaluate the surroundings and determine the ideal
: Take a photo with lightened faces for gentler images.
: Use this to take a photo with sound.
Tap
Panorama
To get the best shot, follow these tips.
Sports
Night
to take a photo. The device records a few seconds of audio after taking a photo.
While taking photos in this mode, sound is recorded by the internal microphone.
: Take a photo composed of many photos strung together.
Move the camera slowly in one direction.
Keep the camera’s viewfinder within the guide frame.
Avoid taking photos of a subject in front of unrecognisable backgrounds, such as empty skies or plain walls.
: Use this setting for fast-moving subjects.
: Use this setting for images taken in darker conditions.
57
Media
Panoramic photos
A panoramic photo is a wide landscape image consisting of multiple shots.
Tap
MODE
Panorama
.
Tap the camera automatically takes another shot in a panoramic sequence. To stop shooting, tap
If the viewfinder is out of the direction, the device stops shooting.
and move the camera in one direction. When two panorama guide frames are aligned,
.
Applying filter effects
Use the filter effects to take unique photos or videos.
Tap
and select a filter effect. The available options vary by mode.
Taking videos
Taking a video
Slide the still-video switch to the video icon, and then tap to take a video. To pause recording, tap
. To stop recording, tap .
Manual focus is not available in video mode.
The zoom function may not be available when recording at the highest resolution.
58
Media
Display current mode.
Recording mode
Change the camera
settings.
Switch between the
front and rear camera.
View more options.
Switch between still and video mode.
View photos and
videos you have taken.
Tap → to change the recording mode.
Normal
Limit for email
: Use this mode for normal quality.
: Use this mode to lower the recording quality for sending via email.
Zooming in and out
Select among various effects that are available.
Use one of the following methods:
Use the Volume button to zoom in or out.
Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
The zoom in/out effect is available when using the zoom feature while shooting video.
59
Media
Share shot
Tap → , and then select one of the following:
Share shot
Buddy photo share
photo and send it to that person.
Remote viewfinder
: Send a photo directly to another device via Wi-Fi Direct.
: Set the device to recognise a person’s face that you have tagged in a
: Set a device to control the camera remotely.
Controlling the camera remotely
Set a device as a viewfinder to control the camera remotely.
Tap Direct. Tap
to take a photo remotely using the device as a viewfinder.
Remote viewfinder
, and then connect the device and the camera using Wi-Fi
Configuring settings for Camera
Tap to configure settings for Camera. Not all of the following options are available in both still camera and video camera modes. The available options vary depending on the mode used.
Photo size
takes up more memory.
Metering modes
calculated. measures the light value at a specific location.
Location tag
/
Video size
: Select a metering method. This determines how light values are
Centre-weighted
: Attach a GPS location tag to the photo.
To improve GPS signals, avoid shooting in locations where the signal may be obstructed, such as between buildings or in low-lying areas, or in poor weather
: Select a resolution. Use higher resolution for higher quality. But it
measures background light in the centre of the scene.
Matrix
averages the entire scene.
Spot
conditions.
Your location may appear on your photos when you upload them to the Internet. To avoid this, deactivate the GPS tag setting.
60
Media
Review pics/videos
Volume key
function.
Timer
White balance
range. The settings are designed for specific lighting situations. These settings are similar to the heat range for white-balance exposure in professional cameras.
Brightness
Guidelines
Voice control
Contextual filename
: Use this for delayed-time shots.
: Set the device to use the Volume button to control the shutter or zoom
: Change the brightness.
: Display viewfinder guides to help composition when selecting subjects.
: Set the camera to take photos with voice commands.
: Set the device to show photos or videos after taking them.
: Select an appropriate white balance, so images have a true-to-life colour
: Set the camera to display contextual tags. Activate this to use Tag
Buddy in
Save as flipped
Storage
Reset
Help
Gallery
: Select the memory location for storage.
: Reset the camera settings.
: Access help information for using the camera.
.
: Invert the image to create a mirror-image of the original scene.
Shortcuts
Reorganise shortcuts for easy access to the camera’s various options.
Tap
Tap and hold an option and drag it to a slot at the top of the screen.
and tap and hold a shortcut icon.
61
Media

Gallery

Use this application to view images and videos.
Tap
Gallery
Viewing images
on the Applications screen.
Launching an image, the capturing a screenshot automatically creates the it.
In a folder, images are displayed by creation date. Select an image to view it in full screen.
Scroll left or right to view the next or previous image.
Gallery
Download
displays available folders. When another application, such as
folder is automatically created to contain the image. Likewise,
Screenshots
folder. Select a folder to open
Email
, saves
Zooming in and out
Use one of the following methods to zoom in an image:
Double-tap anywhere to zoom in.
Spread two fingers apart on any place to zoom in. Pinch to zoom out, or double-tap to return.
Playing videos
Video files show the icon on the preview. Select a video to watch it and tap .
Trimming segments of a video
Select a video and tap . Move the start bracket to the desired starting point, move the end bracket to the desired ending point, and then save the video.
62
Media
Editing images
When viewing an image, tap and use the following functions:
Favourite
Slideshow
Photo frame
: Add to the favourites list.
: Start a slideshow with the images in the current folder.
: Use this to add a frame and a note to an image. The edited image is saved
in the
Write on image
Print
compatible with the device.
Rename
Buddy photo share
Rotate left
Rotate right
Crop
Set as
Details
Settings
Photo frame
: Print the image by connecting the device to a printer. Some printers may not be
: Rename the file.
: Rotate anticlockwise.
: Rotate clockwise.
: Resize the blue frame to crop and save the image in it.
: Set the image as wallpaper or a contact image.
: View image details.
: Change the Gallery settings.
folder.
: Use this to write a note on the back of the image. Tap to edit the note.
: Send the image to a person whose face is tagged in the image.
Favourite images
When viewing an image, tap →
Favourite
Deleting images
Use one of the following methods:
In a folder, tap →
When viewing an image, tap .
Select item
to add the image to the favourites list.
, select images, and then tap .
63
Media
Sharing images
Use one of the following methods:
In a folder, tap → share them via social network services.
When viewing an image, tap to send it to others or share it via social network services.
Select item
, select images, and then tap to send them to others or
Setting as wallpaper
When viewing an image, tap → contact.
Set as
to set the image as wallpaper or to assign it to a
Tagging faces
When viewing an image, tap → appears around the recognised face. Tap the face, tap contact.
When the face tag appears on an image, tap the face tag and use available options, such as sending messages.
Face recognition may fail depending on the face angle, face size, skin colour, facial expression, light conditions, or accessories the subject is wearing.
Settings
Tags
, and then tick
Add name
Face tag
, and then select or add a
. A yellow frame
Using Tag buddy
Tap →
Settings
Tags
Tag buddy
, and then drag the
Tag buddy
switch to the right to
display a contextual tag (weather, location, date, and person’s name) when opening an image.
Organising with folders
Create a folder to organise images or videos stored in the device. You can copy or move files from one folder to another.
To create a new folder, tap videos. Tap and hold any selected image or video, drag it to the new folder, and then tap
DONE
. Tap
COPY
to copy or
. Enter a name for the folder, tap OK, and then tick images or
MOVE
to move.
64
Media
Search for other
Adjust the volume.

Video

Use this application to play video files.
Tap
Video
Playing videos
Select a video to play.
devices to play the file.
on the Applications screen.
Switch to floating
screen mode.
Access additional options.
Move forwards or
backwards by dragging
the bar.
Move the control panel
to the left.
Open the playlist.
Restart the current
video or skip to the
previous video. Tap and
hold to move
backwards quickly.
Deleting videos
Tap →
Delete
, select videos, and then tap
DONE
Skip to the next video. Tap and hold to move forwards quickly.
Move the control panel to the right.
Change screen ratio.
Pause and resume playback.
.
65
Media
Sharing videos
Tap →
Select
, select videos, tap , and then select a sharing method.
Using Popup Video player
Use this feature to use other applications without closing the video player. While watching videos, tap
Spread two fingers apart on the screen to enlarge the player or pinch to reduce it. To move the player, drag the player to another location.
to use the pop-up player.

YouTube

Use this application to watch videos from the YouTube website.
Tap
YouTube
on the Applications screen.
This application may not be available depending on the region or service provider.
Watching videos
Tap , and then enter a keyword. Select one of the returned search results to watch a video.
Tap the screen, tap screen.
, and then rotate the device to landscape orientation to display full
Sharing videos
Select the video to view, tap , and then select a sharing method.
Uploading videos
Tap
UPLOAD
Uploads
.
, select a video, enter information for the video, and then tap
66

Application & media stores

Play Store

Use this application to purchase and download applications and games that are able to run on the device.
Tap
Play Store
This application may not be available depending on the region or service provider.
Installing applications
Browse applications by category, or tap to search with a keyword.
on the Applications screen.
Select an application to view information. To download it, tap the application, tap the price, and follow the on-screen instructions to complete the purchase process.
When a new version is available for any installed application, an update icon appears at the top of the screen to alert you to the update. Open the notifications panel and tap the icon to update the application.
INSTALL
. If there is a charge for
Uninstalling applications
Uninstall the applications purchased from
Tap then tap
My apps
UNINSTALL
, select an application to delete in the list of installed applications, and
.
Play Store
.
67
Application & media stores

Galaxy Apps

Use this application to purchase and download dedicated Samsung applications. For more information, visit
Tap
Galaxy Apps
This application may not be available depending on the region or service provider.
apps.samsung.com
on the Applications screen.
.
Installing applications
Browse applications by category. Tap
To search for an application, tap in the search field.
Select an application to view information. To download it, tap the application, tap the price, and follow the on-screen instructions to complete the purchase process.
When a new version is available for any installed application, an update icon appears at the top of the screen to alert you to the update. Open the notifications panel and
CATEGORY
SEARCH
to select a category.
at the top of the screen, and then enter a keyword
INSTALL
. If there is a charge for
tap the icon to update the application.

Play Books

Use this application to read and download book files.
Tap
Play Books
This application may not be available depending on the region or service provider.
on the Applications screen.
68
Application & media stores

Play Movies & TV

Use this application to watch, download, and rent movies or TV shows.
Tap
Play Movies & TV
This application may not be available depending on the region or service provider.
on the Applications screen.

Play Music

Use this application to listen to music from the device or stream music from the Google cloud service.
Tap
Play Music
on the Applications screen.
This application may not be available depending on the region or service provider.

Play Games

Use this application to download and play games.
Tap
Play Games
This application may not be available depending on the region or service provider.
on the Applications screen.

Play Newsstand

Use this application to read the latest news articles.
Tap
Play Newsstand
on the Applications screen.
This application may not be available depending on the region or service provider.
69

Utilities

Memo

Use this application to record important information to save and view at a later date.
Tap
Memo
Adding and managing categories
Create categories to sort and manage your memos.
on the Applications screen.
To add a new category, tap
OK
and then tap
To delete a category, tap
To rename a category, select a category, tap category, and then tap
To change the category order, tap category and drag it up or down to another position.
.
RENAME
MANAGE CATEGORIES
MANAGE CATEGORIES
.
MANAGE CATEGORIES
ADD
, and then tap next to the category.
Rename category
, and then tap next to a
, enter a category name,
, enter a new name for the
Composing memos
Tap on the memos list and enter a memo. While composing a memo, use the following options:
: Create or set a category.
: Insert images.
: Make a voice recording to insert.
To save the memo, tap
To edit a memo, tap a memo, and then tap the content of the memo.
SAVE
.
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Utilities
Browsing memos
Browse memo thumbnails by scrolling up or down.
To search for a memo, tap
To send a memo to others, tap
To print memos by connecting the device to a printer, tap then tap
To delete memos, tap
. Some printers may not be compatible with the device.
.
Select
Select
, select memos, and then tap .
, select a memo, and then tap .
Viewing a memo
Tap a memo thumbnail to open it.
To delete the memo, tap
To send the memo to others, tap
To print the memo by connecting the device to a printer, tap compatible with the device.
.
.
Select
, select memos, and
. Some printers may not be

S Planner

Use this application to manage events and tasks.
Tap
S Planner
Creating events or tasks
Tap , and then use one of the following methods:
EVENT
TASK
on the Applications screen.
: Enter an event with an optional repeat setting.
: Enter a task with an optional priority setting.
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Utilities
To add an event or task more briefly, tap a date to select it and tap it again.
Enter a title and specify which calendar to use or sync with. Then tap to add more details, such as how often the event repeats, when it has an advance alert, or where it takes place.
Attach a map showing the location of the event. Enter the location in the
next to the field, and then pinpoint the precise location by tapping and holding on the
map that appears.
VIEW MORE OPTIONS
Location
field, tap
Syncing with Google Calendar
On the Applications screen, tap
accounts
To manually sync for updating, on the Applications screen, tap
To display synced events or tasks, tap
, select the Google account, and then tick
Settings
GENERAL
Calendars
Accounts
Sync Calendar
, and then tick the Google account.
Google
.
S Planner
under
→ →
Sync now
My
Changing calendar type
.
Tap the top left of the screen, and then select one from among different types of calendars including year, month, week, and others.
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Utilities
Searching for events or tasks
Tap , and then enter a keyword to search for.
To view today’s events or tasks, tap
TODAY
at the top of the screen.
Deleting events or tasks
Select an event or task, and then tap →
Delete
.
Sharing events or tasks
Select an event or task, tap →
Share via
, and then select a sharing method.

Dropbox

Use this application to save and share files with others via the Dropbox cloud storage. When you save files to Dropbox, your device automatically syncs with the web server and any other computers that have Dropbox installed.
Tap
Dropbox
on the Applications screen.
This application may not be available depending on the region or service provider.
Sign in to your Dropbox account. If you do not have it, create a Dropbox account.
Once Dropbox is activated, tap with the device’s camera to Dropbox automatically. To view the uploaded photos or videos, tap
To upload files to Dropbox, tap open files in Dropbox, select a file.
While viewing images or videos, tap favourites list, tap
. To share or delete files or create albums, tap , and then select files.
.
Turn on Camera Upload
→ →
Upload here
to add it to the favourites list. To open files in the
to upload photos and videos taken
Photos or videos
or
Other files
. To
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Utilities

Cloud

Use this feature to sync files or back up application data with your Samsung account or Dropbox.
On the Applications screen, tap
This feature may not be available depending on the region or service provider.
Settings
GENERAL
Syncing with the Samsung account
Tap your Samsung account or
Sync settings
to sync files.
Backing up or restoring data
Tap
Backup
or
Restore
to back up or restore data with your Samsung account.
Syncing with Dropbox
Tap
Link Dropbox account
instructions to complete the setup.
, and then enter the Dropbox account. Follow the on-screen
Cloud
.
Once you sign in, tap you make some changes.
Allow
and the device automatically syncs files with Dropbox whenever
74
Utilities

Drive

Use this application to create and edit documents and share them with others via Google Drive storage. When you create documents or upload files to Google Drive, your device automatically syncs with the web server and any other computer with Google Drive installed. Access your files without transferring or downloading.
Tap
Drive
on the Applications screen.
This application may not be available depending on the region or service provider.

Hancom Office Viewer

Use this application to view documents in various formats, including spreadsheets and presentations.
Tap
Hancom Office Viewer
This application may not be available depending on the region or service provider.
Searching documents
on the Applications screen.
Tap
Open
While browsing a document, use one of the following options:
To search for recently-used documents, tap
to browse a document.
: Create a folder.
: Retrieve new documents.
: Sort documents and folders.
: Change the view mode.
: Select documents or folders.
Recent Documents
.
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Utilities
Reading documents
Tap a document in
Tap
or , and then use one of the following functions:
Word processor
Find
: Search for text.
Zoom
Document Info
Print
be compatible with the device.
Send
About
Presentation
Find
Zoom
Document Info
: Change the view size.
: Print the document by connecting the device to a printer. Some printers may not
: Send the document to others or share it.
: View information about Hancom Viewer.
: Search for text.
: Change the view size.
Recent Documents
: View document details such as title, date, and author.
: View document details such as title, date, and author.
or in a folder.
Slide Show
From Current Slide
Show Presenter View
an external monitor.
Print
: Print the document by connecting the device to a printer. Some printers may not
be compatible with the device.
Send
: Send the document to others or share it.
Edit
: Edit the document. To use this feature, you need to download and install the
required application.
About
: Start a slideshow from the first page.
: Start a slideshow from the current page.
: Display presentation tools on the device when it is connected to
: View information about Hancom Viewer.
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Utilities
Spreadsheet
Find
: Search for text.
Zoom
Document Info
Sort
Show Formulas
Freeze Panes
Gridlines
Show All Comments
Print Area
Print
: Change the view size.
: Sort cells by specific criteria.
: Hide or show gridlines.
: Select an area to print.
: Print the document by connecting the device to a printer. Some printers may not
: View document details such as title, date, and author.
: View the formulas inside cells instead of their calculated results.
: Keep the selected row in place.
: Hide or show memos on the document.
be compatible with the device.
Send
: Send the document to others or share it.
Edit
: Edit the document. To use this feature, you need to download and install the
required application.
About
PDF
Search
Send
Properties
Zoom
Hide comments
Vertical page scrolling
mode.
Reading view
: View information about Hancom Viewer.
: Search for text.
: Send the document to others or share it.
: View document details such as title, date, and author.
: Change the view size.
: Hide or show comments on the document.
: View the document contents only, without margins.
/
Continuous view
/
Horizontal page scrolling
: Change the view
Go to page
Bookmarks
Print
: Print the document by connecting the device to a printer. Some printers may not
be compatible with the device.
: Move to a specified page.
: View bookmarks on the document.
77
Utilities

Alarm

Use this application to set alarms for important events.
Tap
Alarm
on the Applications screen.
Turn this alarm on or off.
Setting alarms
Tap , set a time for the alarm to go off, select days for the alarm to repeat, and then tap
SAVE
.
Snooze
time.
Smart alarm
: Set an interval and the number of times for the alarm to repeat after the preset
: Set a time for the alarm to go off before the preset time.
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Utilities
Stopping alarms
Drag outside the large circle to stop an alarm. Drag outside the large circle to repeat the alarm after a specified length of time.
Deleting alarms
Tap →
Delete
, select alarms, and then tap .

World clock

Use this application to check the time of many major cities in the world.
Tap
World clock
Creating clocks
Tap and enter a city name or select a city from the cities list.
To apply summer time, tap
Deleting clocks
Tap →
Select
on the Applications screen.
Select
, select clocks, and then tap .
, select a clock, and then tap .

Calculator

Use this application for simple or complex calculations.
Tap
Calculator
You can see the calculation history at the upper part of the screen.
To clear the history, tap
on the Applications screen.
CLEAR HISTORY
.
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Utilities

S Voice

Use this application to command the device by voice to perform various features.
Tap
S Voice
Here are several examples of spoken commands:
Open music
Launch calculator
Check schedule
on the Applications screen. Alternatively, press the Home button twice.
This application may not be available depending on the region or service provider.
This application is not supported in some languages.
Tips for better voice recognition
Speak clearly.
Speak in quiet places.
Do not use offensive or slang words.
Avoid speaking in dialectal accents.
The device may not recognise your commands or may perform unwanted commands depending on your surroundings or how you speak.
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Utilities

Google

Use this application to search not only the Internet, but also applications and their contents on the device as well.
Tap
Google
Searching the device
Tap the search field, and then enter a keyword. Alternatively, tap , and then speak a keyword.
on the Applications screen.
This application may not be available depending on the region or service provider.
Google Now
Launch Google search to view Google Now cards that show the current weather, public transit info, your next appointment, and more when you are most likely to need it.
Join Google Now when opening Google search for the first time. To change Google Now
settings, tap
Settings
Now cards
, and then tap the
Show cards
switch to activate it.

Voice Search

Use this application to search webpages by speaking.
Tap
Voice Search
This application may not be available depending on the region or service provider.
Speak a keyword or phrase when
on the Applications screen.
Listening...
appears on the screen.
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Utilities

My Files

Use this application to access all kinds of files stored in the device, including images, videos, songs, and sound clips.
Tap
My Files
Viewing files
Files stored in the device are sorted by criteria. From the left pane of the screen, select one of the following categories:
Timeline
Favourite folders
Folders
on the Applications screen.
: View files that are grouped by date.
: View shortcuts to folders.
: View files stored in the internal memory or a memory card, and shortcuts to FTP
servers.
Categories
Apps
: View files stored or created in specific applications.
Select a category, and then select a file or folder to open it.
After selecting a category, tap
Select
Sort by
Add to favourite folders
Add shortcut to home
Add FTP
Scan for nearby devices
Display options
Tap
Select
: Send files to others or share them.
: View files sorted by their types.
, and then use one of the following options:
: Select files or folders.
: Sort files or folders.
: Add a shortcut to the folder in
: Add a shortcut to a file or folder to the Home screen.
: Add an FTP server shortcut in
: Search for devices that have media sharing activated.
: Change the file display options.
, select a file or folder, and then use one of the following functions:
Folders
.
Favourite folders
.
: Delete files or folders.
: Move files or folders to another folder.
: Copy files or folders to another folder.
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Utilities
Rename
Add to favourite folders
Add shortcut to home
Zip
Details
: Rename a file or folder.
: Compress files or folders to create a zip file.
: View file or folder details.
Creating folders
: Add a shortcut to the folder in
: Add a shortcut to a file or folder to the Home screen.
Favourite folders
.
Tap , enter a name for the folder, and then tap
CREATE
.
Changing the view mode
Tap to change the view mode.
Viewing storage information
Tap to view memory information for your device and memory card.
Searching for a file
Tap , and then enter search criteria.
Adding shortcuts to folders
Add a shortcut to frequently-used folders in
Favourite folders
. Select a folder and tap →
Add to favourite folders
.
Adding FTP server shortcuts to the device
Add an FTP server shortcut in then tap
DONE
.
Folders
. Tap →
83
Add FTP
, enter details for the FTP server, and

Travel & local

Maps

Use this application to pinpoint the location of the device, search for places, or get directions.
Tap
Maps
Searching for locations
Search for locations by entering an address or a keyword. Once the location is found, select a location to view the detailed information. Refer to the help for more information.
on the Applications screen.
This application may not be available depending on the region or service provider.
Getting directions for a destination
Tap to set starting and ending locations, and then select a travel method. The device shows the routes to get to the destination.
84

Settings

About Settings

Use this application to configure the device, set application options, and add accounts.
Tap
Settings

CONNECTIONS

Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
on the Applications screen.
To use options, tap
Advanced
WPS push button
WPS PIN entry
Help
: Access help information for Wi-Fi.
: Customise Wi-Fi settings.
.
: Connect to a secured Wi-Fi network with a WPS button.
: Connect to a secured Wi-Fi network with a WPS PIN.
Setting Wi-Fi sleep policy
On the Settings screen, tap
during sleep
.
CONNECTIONS
Wi-Fi
→ →
Advanced
Keep Wi-Fi on
85
Settings
Setting Network notification
The device can detect open Wi-Fi networks and display an icon on the status bar to notify when available.
On the Settings screen, tap
notification
to activate this feature.
CONNECTIONS
Wi-Fi
→ →
Advanced
and tick
Network
Wi-Fi Direct
Wi-Fi Direct connects two devices directly via a Wi-Fi network without requiring an access point.
On the Settings screen, tap
CONNECTIONS
Wi-Fi
→ →
Wi-Fi Direct
.
Bluetooth
Activate the Bluetooth feature to exchange information over short distances.
To use more options, tap
Visibility timeout
Received files
Rename device
: View received files via the Bluetooth feature.
: Change the device name.
.
: Set duration that the device is visible.
Help
: Access help information for Bluetooth.
Flight mode
This disables all wireless functions on your device. You can use only non-network services.
Data usage
Keep track of your data usage amount.
To use more options, tap
Mobile hotspots
background from using them.
.
: Select mobile hotspots to prevent applications that are running in the
86
Settings
Location
Change settings for location information permissions.
Mode
Recent location requests
information and their battery usage.
Location services
My places
or Bluetooth features to find your current location.
: Select a method to collect your location data.
: View which applications request your current location
: View the location services your device is using.
: Set up profiles that will be used for specific locations when you use GPS, Wi-Fi,
More networks
Customise settings to control connections with other devices or networks.
Printing
Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files via Wi-Fi or cloud services.
VPN
Set up and connect to virtual private networks (VPNs).
Nearby devices
Device name
Content to share
Allowed devices
Denied devices
Download to
Receive files from other devices
: View the device name.
: Set the device to share your content with other devices.
: View the list of devices that can access your device.
: View the list of devices that are blocked from accessing your device.
: Select a memory location for saving media files.
: Set the device to accept uploads from other devices.
Screen Mirroring
Activate the screen mirroring feature and share your display with others.
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Settings

DEVICE

Sounds and notifications
Change settings for various sounds on the device.
Notification ringtone
App notifications
Adapt Sound
: Personalise the sound for the ear you use most while listening to music.
Display
Change the settings for the display.
: Select a ringtone for events, such as incoming messages.
: Change the notification settings for each application.
Brightness
Screen timeout
backlight.
Daydream
desktop dock or charging.
Auto rotate screen
Display battery percentage
: Set the brightness of the display.
: Set the length of time the device waits before turning off the display’s
: Set the device to launch a screensaver when your device is connected to a
: Set the interface to rotate automatically when you rotate the device.
: Set the device to display the remaining battery life.
Multi window
Activate the Multi Window feature to run multiple applications on the screen at the same time.
Open in multi window view
you open files from
My Files
: Set the device to activate the Multi Window feature when
or
Video
.
88
Settings
Lock screen
Change settings for the locked screen.
Screen lock
on the screen lock feature selected.
Clock widget options
Clock size
Show date
Personal message
Owner information
Unlock effect
Help text
: Activate the screen lock feature. The following options may vary depending
: Configure settings for the clock widget.
: Change the size of the clock.
: Set the device to show the date with the clock.
: Edit the personal message.
: Enter your information that is shown with the clock.
: Select an effect when you unlock the screen.
: Set the device to show the help text on the locked screen.
Wallpaper
Change the wallpaper settings.
Home screen
Lock screen
Home and lock screen
screen.
: Select a background image for the Home screen.
: Select a background image for the locked screen.
: Select a background image for the Home screen and the locked
Font
Change the settings for the font.
Font style
Font size
: Change the font type for display text.
: Change the font size.
89
Settings
Notification panel
Customise the items that appear on the notifications panel.
Brightness adjustment
notifications panel.
Recommended apps
the notifications panel based on your actions, such as connecting a headset to the device.
Set quick setting buttons
notifications panel.
: Set the device to display the brightness adjustment bar on the
: Set the device to display a list of recommended applications on
: Rearrange the quick setting buttons displayed on the
Accessibility
Accessibility services are special features for those with certain physical disabilities. Access and alert the following settings to improve accessibility to the device.
Vision
: Customise the settings to improve accessibility for visually impaired users.
TalkBack
Speak passwords
Font size
Magnification gestures
Notification reminder
and set an interval for repeating the alert.
Negative colours
Colour adjustment
determines that you are colour blind or having difficulty reading content.
Accessibility shortcut
the Power button, and then tap and hold the screen with two fingers.
Text-to-speech options
TalkBack is activated, such as languages, speed, and more.
: Activate TalkBack, which provides voice feedback.
: Set the device to read aloud passwords you enter with TalkBack.
: Change the font size.
: Set the device to zoom in and out with finger gestures.
: Set the device to alert you when you have missed notifications
: Reverse the display colours to improve visibility.
: Adjust the colour scheme for the screen when the device
: Set the device to activate TalkBack when you press and hold
: Change the settings for text-to-speech features used when
90
Settings
Hearing
impairment.
Dexterity and interaction
have reduced dexterity.
: Customise the settings to improve accessibility for users with hearing
Turn off all sounds
Samsung subtitles (CC)
supported by Samsung and to change the closed caption settings.
Google subtitles (CC)
by Google and to change the closed caption settings.
Sound balance
Mono audio
Assistant menu
: Enable mono sound when listening to audio with one earbud.
: Mute all device sounds.
: Set the device to display closed captions on content
: Set the device to display closed captions on content supported
: Adjust the sound balance when using a dual headset.
: Customise the settings to improve accessibility for users who
: Set the device to show the assistive shortcut icon that helps you access functions supported by external buttons or features on the notifications panel. You can also edit the menu on the shortcut icon.
Tap and hold delay
Interaction control
device for inputs in an application.
Single tap mode
dragging it.
Manage accessibility
other devices.
: Set the recognition time for tapping and holding the screen.
: Activate interaction control mode to restrict the reaction of the
: Set the device to control notifications by tapping the button instead of
: Export or import the accessibility settings to share them with
91
Settings

CONTROLS

Language and input
Change the settings for text input. Some options may not be available depending on the selected language.
Language
Select a display language for all menus and applications.
Default
Select a default keyboard type for text input.
Samsung keyboard
The available options may vary depending on the region or service provider.
Select input languages
Predictive text
show word suggestions. You can also customise the word prediction settings.
Auto replace
space bar or punctuation mark.
Auto capitalise
punctuation mark, such as a full stop, question mark, or exclamation mark.
Auto spacing
Auto punctuate
Keyboard swipe
Sound
: Set the device to sound when a key is touched.
: Activate predictive text mode to predict words based on your input and
: Set the device to correct misspelled and incomplete words by tapping the
: Set the device to automatically capitalise the first character after a final
: Set the device to automatically insert a space between words.
: Set the device to insert a full stop when you double-tap the space bar.
: Change the settings for the keyboard swipe feature.
: Select languages for text input.
Character preview
Reset settings
: Set the device to display a large image of each character tapped.
: Reset Samsung keyboard settings.
92
Settings
Google voice typing
Language
Offline speech recognition
Block offensive words
words in voice inputs.
: Select input languages for text input.
: Download and install language data for offline voice input.
: Set the device to prevent the device from recognising offensive
Voice input
Select a default voice input service. You can also change settings for each service.
Text-to-speech options
Preferred TTS engine
: Select a speech synthesis engine. To change the settings for
speech synthesis engines, tap
Speech rate
Listen to an example
Default language status
feature.
: Select a speed for the text-to-speech feature.
: Listen to the spoken text for an example.
: View the status of the default language for the text-to-speech
.
Pointer speed
Adjust the pointer speed for the mouse or trackpad connected to your device.
Palm motion
Activate the palm motion feature to control the device by touching the screen.
Capture screen
hand to the left or right across the screen.
Mute/pause
: Set the device to capture an image of the screen when you sweep your
: Set the device to pause media playback when you touch the screen with
your palm.
Smart screen
Smart stay
looking at the display.
: Set the device to prevent the display backlight from turning off while you are
93
Settings

GENERAL

Accounts
Add email or SNS accounts.
Cloud
Change settings for syncing data or files with your Samsung account or Dropbox cloud storage.
Backup and reset
Change the settings for managing settings and data.
Back up my data
server.
Backup account
Automatic restore
applications are reinstalled on the device.
Factory data reset
: Set the device to back up settings and application data to the Google
: Set up or edit your Google backup account.
: Set the device to restore settings and application data when the
: Reset settings to the factory default values and delete all data.
Date and time
Access and alter the following settings to control how the device displays the time and date.
If the battery remains fully discharged or removed from the device, the time and date is reset.
Automatic date and time
time zones.
: Automatically update the time and date when moving across
Set date
Set time
Select time zone
Use 24-hour format
: Set the current date manually.
: Set the current time manually.
: Set the home time zone.
: Display time in 24-hour format.
94
Settings
Accessories
Change the accessory settings.
Dock sound
removed from a desktop dock.
Audio output mode
connected to a desktop dock.
Automatic unlock
open.
: Set the device to play a sound when your device is connected to or
: Set the device to use the dock speaker when your device is
: Set the device to unlock automatically when the cover is flipped
Application manager
View and manage the applications on your device.
Default applications
Select a default setting for using applications.
Users
Set up and manage user profiles for personalised settings.
Battery
View the amount of battery power consumed by your device.
Display battery percentage
: Set the device to display the remaining battery life.
Power saving mode
Activate power-saving mode and change the settings for power-saving mode.
CPU performance
: Set the device to limit some system resource usage.
Screen output
Learn about Power saving
: Set the device to decrease the brightness of the display.
: Discover how to reduce battery consumption.
95
Settings
Storage
View memory information for your device and memory card, or format a memory card.
Formatting a memory card permanently deletes all data from it.
The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device.
Security
Change settings for securing the device.
Device administrators
: View device administrators installed on the device. You can allow
device administrators to apply new policies to the device.
Unknown sources
sources.
Encrypt device
password each time you turn on the device.
Charge the battery before enabling this setting because it may take more than an hour to encrypt your data.
Encrypt external SD card
If you reset your device to the factory defaults with this setting enabled, the device will not be able to read your encrypted files. Disable this setting before resetting the device.
Remote controls
via the Internet. To use this feature, you must sign in to your Samsung account.
Account registration
: Set the device to allow the installation of applications from unknown
: Set a password to encrypt data saved on the device. You must enter the
: Set the device to encrypt files on a memory card.
: Set the device to allow control of your lost or stolen device remotely
: Add or view your Samsung account.
Google location service
determine the location of your lost or stolen device via Wi-Fi.
Go to website
can track and control your lost or stolen device on the Find my mobile website.
: Access the Find my mobile website (
: Set the device to allow location data collection or to
findmymobile.samsung.com
96
). You
Settings
Make passwords visible
Security policy updates
Automatic updates
automatically.
Check for updates
Send security reports
device is connected to a Wi-Fi network.
Storage type
Trusted credentials
applications.
Install from device storage
Clear credentials
: Set a storage type for credential files.
: Erase the credential contents from the device and reset the password.
: Set the device to display passwords as they are entered.
:
: Set the device to check and download security updates
: Check for security updates.
: Set the device to send security reports automatically when the
: Use certificates and credentials to ensure secure use of various
: Install encrypted certificates stored on the USB storage.
About device
Access device information, edit the device name, or update device software.

Google Settings

Use this application to configure settings for some features provided by Google.
Tap
Google Settings
on the Applications screen.
97

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.
When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:
Password: When the device lock feature is enabled, you must enter the password you set for the device.
PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.
Your device displays network or service error messages
When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.
You cannot access some options without a subscription. Contact your service provider for more details.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device.
The battery may not be inserted properly. Insert the battery again.
Wipe both gold-coloured contacts and insert the battery again.
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Troubleshooting
The touch screen responds slowly or improperly
If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.
If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.
The touch screen may malfunction in humid conditions or when exposed to water.
Restart your device to clear any temporary software bugs.
Ensure that your device software is upgraded to the latest version.
If the touch screen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close applications or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button for more than 7 seconds to reboot.
If this does not solve the problem, perform a factory data reset. On the Applications screen,
Settings
tap
ERASE EVERYTHING
copies of all important data stored on the device.
If the problem is still not resolved, contact a Samsung Service Centre.
GENERAL
Backup and reset
. Before performing the factory data reset, remember to make backup
Factory data reset
RESET DEVICE
Calls are not connected
Ensure that you have accessed the right cellular network.
Ensure that you have not set call barring for the phone number you are dialling.
Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
Ensure that you are not covering the built-in microphone.
Ensure that the microphone is close to your mouth.
If using a headset, ensure that it is properly connected.
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Troubleshooting
Sound echoes during a call
Adjust the volume by pressing the Volume button or move to another area.
A cellular network or the Internet is often disconnected or audio quality is poor
Ensure that you are not blocking the device’s internal antenna.
When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again.
When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network.
The battery icon is empty
Your battery is low. Recharge or replace the battery.
The battery does not charge properly (For Samsung-approved chargers)
Ensure that the charger is connected properly.
If the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-coloured contacts and try charging the battery again.
The batteries in some devices are not user-replaceable. To have the battery replaced, visit a Samsung Service Centre.
The battery depletes faster than when first purchased
When you expose the battery to very cold or very hot temperatures, the useful charge may be reduced.
Battery consumption increases when you use messaging features or some applications, such as games or the Internet.
The battery is consumable and the useful charge will get shorter over time.
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