Samsung SM-N976B-DS, SM-N976B, SM-N975F-DS, SM-N975F, SM-N970F User Manual

USER MANUAL

SM-N970F
SM-N970F/DS
SM-N975F
SM-N975F/DS
SM-N976B
SM-N976B/DS

English. 08/2019. Rev.1.0

www.samsung.com

Table of Contents

Basics

4 Read me first

7 Device overheating situations and

solutions

10 Device layout and functions

17 Battery

22 SIM or USIM card (nano-SIM card)

26 Memory card (microSD card)

(Galaxy Note10+ 5G, Note10+)

29 Turning the device on and off

30 Initial setup

31 Samsung account

32 Transferring data from your previous

device (Smart Switch)

35 Understanding the screen

46 Notification panel

48 Screen capture and screen record

50 Entering text

85 Reminder

89 Phone

94 Contacts

98 Messages

100 Internet

102 Camera

122 Gallery

127 AR Emoji

134 AR Doodle

135 Always On Display

137 Edge screen

141 Multi window

144 Samsung Pay

147 Samsung Health

150 Samsung Members

150 Samsung Notes

157 PENUP

161 Galaxy Wearable

Apps and features

53 Installing or uninstalling apps

55 Finder

55 S Pen features

73 Bixby

77 Bixby Vision

80 Bixby Home

83 Bixby Routines

161 Calendar

162 Voice Recorder

164 My Files

165 Clock

166 Calculator

167 Game Launcher

168 Game Booster

170 Kids Home

171 SmartThings

176 Sharing content

2

Table of Contents

177 Samsung DeX

183 Samsung Global Goals

183 Google apps

Settings

185 Introduction

185 Connections

186 Wi-Fi

188 Bluetooth

190 NFC and payment

192 Data saver

192 Mobile data only apps

193 SIM card manager (dual SIM

models)

205 Biometrics and security

207 Face recognition

210 Fingerprint recognition

213 Samsung Pass

216 Secure Folder

220 Accounts and backup

221 Samsung Cloud

222 Google

223 Advanced features

224 Link to Windows

225 Motions and gestures

226 Dual Messenger

227 Digital wellbeing

229 Device care

229 Optimising your device
193 Mobile Hotspot and Tethering

195 More connection settings

198 Sounds and vibration

198 Dolby Atmos (surround sound)

199 Separate app sound

199 Notifications

200 Display

201 Blue light filter

201 Night mode

202 Changing the screen mode or

adjusting the display colour

203 Screen resolution

(Galaxy Note10+ 5G, Note10+)

203 Screensaver

204 Wallpapers and themes

204 Lock screen

230 Battery

231 Storage

231 Memory

232 Security

232 Apps

232 General management

233 Accessibility

234 Software update

234 About phone

Appendix

235 Accessibility

251 Troubleshooting

257 Removing the battery

205 Smart Lock

3

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.

•

Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.

•

You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.

•

Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.

4

Basics

•

Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.

•

Depending on the region or service provider, a screen protector is attached for protection
during production and distribution. Damage to the attached screen protector is not
covered by the warranty.

•

You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.

–

It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device.

–

You can set the touchscreen to turn off automatically when you are not using it.
Launch the
of time you want the device to wait before turning off the touchscreen.

–

To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the

Adaptive brightness

•

Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, launch the

About phone

tap

•

Depending on the region, you can view the regulatory information on the device. To
view the information, launch the

information

Settings

→

.

app, tap

switch to activate it.

Status

Display

.

Settings

→

Screen timeout

Settings

app and tap

app, tap

, and then select the length

Display

About phone

, and then tap the

Settings

→

Regulatory

app and

5

Basics

Maintaining water and dust resistance

Your device supports water- and dust-resistance. Follow these tips carefully to maintain the
water- and dust-resistance of your device. Failure to do so may result in damage to your
device.

•

Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for
more than 30 minutes. If you immerse the device in any liquid other than fresh water,
such as salt water, ionised water, or alcoholic beverage, liquid will enter the device faster.

•

Do not expose the device to water moving with force.

•

If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the
device is exposed to other liquids, such as salt water, swimming pool water, soapy water,
oil, perfume, sunscreen, hand cleaner, or chemical products such as cosmetics, rinse it
with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow these
instructions, the device’s performance and appearance may be affected.

•

If the device has been immersed in water or the microphone or speaker is wet, sound
may not be heard clearly during a call. After wiping the device with a dry cloth, dry it
thoroughly before using it.

•

The touchscreen and other features may not work properly if the device is used in water.

•

If the device is dropped or receives an impact, the water- and dust-resistant features of
the device may be damaged.

•

Your device has been tested in a controlled environment and certified to be water­and dust-resistant in specific situations (meets requirements of classification IP68 as
described by the international standard IEC 60529-Degrees of Protection provided by
Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1.5 metre, 30
minutes). Despite this classification, it is still possible for your device to be damaged in
certain situations.

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

6

Basics

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.

Do the following when the device heats up:

•

Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.

•

If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.

•

When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

When the device heats up during use

When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.

•

During the initial setup after purchase or when restoring data

•

When downloading large files

7

Basics

•

When using apps that require more power or using apps for extended periods

–

When playing high-quality games for extended periods

–

When recording videos for extended periods

–

When streaming videos while using the maximum brightness setting

–

When connecting to a TV

•

While multitasking (or, when running many apps in the background)

–

When using Multi window

–

When updating or installing apps while recording videos

–

When downloading large files during a video call

–

When recording videos while using a navigation app

•

When using large amount of data for syncing with the cloud, email, or other accounts

•

When using a navigation app in a car while the device is placed in direct sunlight

•

When using the mobile hotspot and tethering feature

•

When using the device in areas with weak signals or no reception

•

When charging the battery with a damaged USB cable

•

When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead

•

When you are roaming

Do the following when the device heats up:

•

Keep the device updated with the latest software.

•

Conflicts between running apps may cause the device to heat up. Restart the device.

•

Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

•

Close apps that increase battery consumption or that run in the background when
not in use.

•

Delete unnecessary files or unused apps.

•

Decrease the screen brightness.

•

If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.

8

Basics

Precautions for device overheating

If you begin to feel uncomfortable due to the device overheating, stop using the device.

When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.

•

If the device overheats and reaches a certain temperature, a warning massage will appear
to prevent device failure, skin irritations and damages, and battery leakage. To lower the
device’s temperature, the screen brightness and the performance speed will be limited
and battery charging will stop. Running apps will be closed and all calling and other
features will be limited, except for emergency calls, until the device cools down.

•

If the second message appears due to a further increase of the device’s temperature, the
device will turn off. Do not use the device until the device’s temperature drops below the
specified level. If the second warning message appears during an emergency call, the call
will not be disconnected by a forced shut down.

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

•

Do not store your device in very cold or very hot temperatures.

•

Do not expose your device to direct sunlight for extended periods.

•

Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.

•

Do not place the device in any areas that may overheat, such as on an electric heating
mat.

•

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.

•

Do not use a cable whose covering is peeled off or damaged, and do not use any charger
or battery that is damaged or malfunctioning.

9

Basics

Device layout and functions

Package contents

Refer to the quick start guide for package contents.

•

The items supplied with the device and any available accessories may vary
depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible
with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

A case is supplied to protect your device. It is recommended to attach it to your
device from the top corners and detach it from the bottom corners. (Whether a
case is supplied may vary by region or service provider.)

•

You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.

•

The supplied earphones (USB Type-C) which support digital output are designed
only for this device. They may not be compatible with other devices that use
different audio output method.

10

Basics

Speaker

Microphone

Device layout

►

Galaxy Note10+ 5G, Note10+:

SIM card /

Memory card tray

Volume key

Side key (Power/Bixby)

Edge screen

Earphone jack /

Multipurpose jack

(USB Type-C)

Proximity/Light sensor

Front camera

Touchscreen

Edge screen

Fingerprint recognition
sensor

S Pen

Flash

Rear camera

(Quadruple)

NFC antenna /

MST antenna /

Wireless charging coil

Speaker

GPS antenna

Speaker

Main antenna

Microphone

11

Basics

Speaker

Microphone

Speaker

►

Galaxy Note10:

SIM card tray

Volume key

Side key (Power/Bixby)

Edge screen

Earphone jack /

Multipurpose jack

(USB Type-C)

Proximity/Light sensor

Front camera

Touchscreen

Edge screen

Fingerprint recognition
sensor

S Pen

Rear camera (Triple)

NFC antenna /

MST antenna /

Wireless charging coil

Speaker

GPS antenna

Flash

Main antenna

Microphone

12

Basics

•

When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.

•

Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct
sunlight, the camera image sensor may be damaged. A damaged image sensor is
irreparable and will cause dots or spots in pictures.

•

If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.

•

Connectivity problems and battery drain may occur in the following situations:

–

If you attach metallic stickers on the antenna area of the device

–

If you attach a device cover made with metallic material to the device

–

If you cover the device’s antenna area with your hands or other objects while

•

Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.

•

Do not cover the proximity/light sensor area with screen accessories, such
as a screen protector, stickers, or a cover. Doing so may cause the sensor to
malfunction.

•

The colours on the Edge screen may look different depending on your viewing
position.

Hard keys

using certain features, such as calls or the mobile data connection

Volume key

Side key (Power/Bixby)

13

Basics

Home button

Key Function

•

Volume key

Press to adjust the device volume.

•

When the device is off, press and hold to turn it on.

•

Press to turn on or lock the screen.

Side key

Side key +
Volume Down key

•

Press and hold to start a conversation with Bixby. Refer to Using

Bixby for more information.

•

Press twice or press and hold to launch the app or feature you set.

•

Press simultaneously to capture a screenshot.

•

Press and hold simultaneously to turn off the device.

Setting the Side key

Select an app or feature to launch by pressing the Side key twice or pressing and holding the
Side key.

Launch the
want.

Settings

app, tap

Advanced features

→

Side key

, and then select an option you

Soft buttons

Recents button

When you turn on the screen, the soft buttons will appear at the bottom of the screen. The
soft buttons are set to the Recents button, Home button, and Back button by default. Refer to

Navigation bar (soft buttons) for more information.

Back button

14

Basics

S Pen nib

1

S Pen

S Pen button

Name Functions

•

Use the S Pen to write, draw, or perform touch actions on the screen.

S Pen nib

•

Hover the S Pen over items on the screen to access additional S Pen
features, such as the Air view feature.

•

Press and hold the S Pen button to launch the preset app. While
using apps, press the S Pen button or move the S Pen with the
button pressed to launch certain features. Refer to Air actions for
more information.

S Pen button

•

Hover the S Pen over the screen and press the S Pen button to
display the Air command features.

•

While pressing and holding the S Pen button, drag the S Pen over
items to select them.

Detaching the S Pen

Press the end of the S Pen to disengage it. Then, pull the S Pen from the slot. To store the
S Pen, reinsert it into the slot and push it until it clicks into place.

2

15

Basics

21

Charging the S Pen

The S Pen must be charged before you can control apps remotely by using the S Pen button.

When you insert the S Pen into the slot, charging will start.

•

If the back of your device comes into contact with a magnet, the device may not
recognise the S Pen and it will fail to charge the S Pen.

•

Even if the S Pen has been fully discharged, you can use other S Pen features, such
as tapping the touchscreen or the Air command features.

Replacing the S Pen nib

If the nib is dull, replace it with a new one.

Firmly hold the nib with the tweezers and remove it.

1

Insert a new nib into the S Pen.

2

Be careful not to pinch your fingers with the tweezers.

•

Do not reuse old nibs. Doing so may cause the S Pen to malfunction.

•

Do not press the nib excessively when inserting the nib into the S Pen.

•

Do not insert the round end of the nib into the S Pen. Doing so may cause damage
to the S Pen or your device.

•

Do not bend or apply excessive pressure with the S Pen while using it. The S Pen
may be damaged or the nib may be deformed.

•

Do not hard press on the screen with the S Pen. The pen nib may be deformed.

•

If you use the S Pen at sharp angles on the screen, the device may not recognise
the S Pen actions.

•

If water enters the S Pen slot, gently shake the device to remove the water from the
slot before using it.

•

If the S Pen is not working properly, take it to a Samsung Service Centre.

16

Basics

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended
periods.

Use only Samsung-approved battery, charger, and cable specifically designed for your
device. Incompatible battery, charger, and cable can cause serious injuries or damage
to your device.

•

Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.

•

Use only USB Type-C cable supplied with the device. The device may be damaged
if you use Micro USB cable.

To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.

Connect the USB cable to the USB power adaptor.

1

Plug the USB cable into the device’s multipurpose jack.

2

Plug the USB power adaptor into an electric socket.

3

After fully charging, disconnect the charger from the device. Then, unplug the charger

4

from the electric socket.

17

Basics

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•

Optimise the device using the device care feature.

•

When you are not using the device, turn off the screen by pressing the Side key.

•

Activate power saving mode.

•

Close unnecessary apps.

•

Deactivate the Bluetooth feature when not in use.

•

Deactivate auto-syncing of apps that need to be synced.

•

Decrease the backlight time.

•

Decrease the screen brightness.

Battery charging tips and precautions

•

When the battery power is low, the battery icon appears empty.

•

If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.

•

If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.

•

Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.

•

The device can be used while it is charging, but it may take longer to fully charge the
battery.

•

If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.

•

While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging. If this occurs during wireless charging, disconnect the device
from the charger to let it cool down, then charge the device again later.

•

If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.

•

If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.

18

Basics

Fast charging

The device has a built-in fast charging feature. You can charge the battery more quickly while
the device or its screen is turned off.

Increasing the charging speed

To increase the charging speed, turn the device or its screen off when you charge the battery.

If the fast charging feature is not activated, launch the

Battery

→ →

•

•

•

Settings

While charging, you cannot activate or deactivate this feature.

You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.

If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.

, and then tap the

Fast cable charging

Settings

app, tap
switch to activate it.

Device care

→

Wireless charging

The device has a built-in wireless charging coil. You can charge the battery using a wireless
charger (sold separately).

Fast wireless charging

You can charge your device faster using the fast wireless charging feature. To use this feature,
you must use a charger and components that support the fast wireless charging feature.

If the fast wireless charging feature is not activated, launch the

→

Battery

→ →

•

The on/off option will be added in your device’s settings menu when you first place
it on the charger.

•

While charging, you cannot activate or deactivate this feature.

•

A fan inside the charger may produce noise during fast wireless charging.

Settings

, and then tap the

Fast wireless charging

Settings

switch to activate it.

app, tap

Device care

19

Basics

Charging the battery

Place the centre of the device’s back on the centre of the wireless charger.

1

The estimated charging time will appear on the notification panel. The actual charging
time may vary depending on the charging conditions.

After fully charging, disconnect the device from the wireless charger.

2

Precautions for wireless charging

•

Do not place the device on the wireless charger with a credit card or radio­frequency identification (RFID) card (such as a transportation card or a key card)
placed between the back of the device and the device cover.

•

Do not place the device on the wireless charger when conductive materials, such
as metal objects and magnets, are placed between the device and the wireless
charger.

The device may not charge properly or may overheat, or the device and the cards
may be damaged.

•

If you use the wireless charger in areas with weak network signals, you may lose
network reception.

•

Use Samsung-approved wireless chargers. If you use other wireless chargers, the
battery may not charge properly.

20

Basics

Wireless PowerShare

You can charge another device with your device’s battery. You can still charge another device
even while charging your device. Depending on the type of accessories or cover being used,
the Wireless PowerShare feature may not work properly. It is recommended to remove any
accessories and cover being used before using this feature.

Do not use earphones while sharing power. Doing so may affect nearby devices.

Open the notification panel, swipe downwards, and then tap (

1

to activate it.

Place the other device on the centre of your device, with their backs facing.

2

•

When charging starts, a notification sound or vibration will occur.

•

The location of the wireless charging coil may vary by device model. Adjust the
devices to connect with each other properly.

•

Some features are not available while sharing power.

Wireless PowerShare

)

Smartphone Galaxy Watch

21

Galaxy Buds

Basics

When you are finished charging, disconnect the other device from your device.

3

•

Only devices that support the wireless charging feature can be charged using
this feature. Some devices may not be charged. To see devices that support the
Wireless PowerShare feature, visit www.samsung.com.

•

To charge properly, do not move or use either device while charging.

•

The power charged to the other device may be less than the amount shared to it
by your device.

•

If you charge the other device while charging your device, the charging speed may
decrease or the device may not charge properly depending on the charger type.

•

The charging speed or efficiency may vary depending on the device’s condition or
the surrounding environment.

•

If the remaining battery power drops below a certain level, power sharing will stop.

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

For dual SIM models, you can insert two SIM or USIM cards so you can have two phone
numbers or service providers for a single device. In some areas, data transfer speeds may be
slower if two SIM cards are inserted in the device than when one SIM card is inserted.

•

Use only a nano-SIM card.

•

Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.

Some services that require a network connection may not be available depending on
the service provider.

22

Basics

21 3

21

►

Single SIM models:

–

Galaxy Note10+ 5G, Note10+:

21 3

–

Galaxy Note10:

4

4

5

5

23

Basics

21 3

21

►

Dual SIM models:

–

Galaxy Note10+:

21 3

–

Galaxy Note10:

4

4

5

5

Insert the ejection pin into the hole on the tray to loosen the tray.

1

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.

Pull out the tray gently from the tray slot.

2

24

Basics

Place the SIM or USIM card on the tray with the gold-coloured contacts facing

3

downwards.

Gently press the SIM or USIM card into the tray to secure it.

4

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

Insert the tray back into the tray slot.

5

•

If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Correct card installation (dual SIM models)

►

Galaxy Note10+:

Nano-SIM card 1

Nano-SIM card 2

►

Galaxy Note10:

Nano-SIM card 1

Nano-SIM card

microSD card

Nano-SIM card 2

You cannot insert a nano-SIM card and a microSD card in the same place
simultaneously.

25

Basics

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.

Activating SIM or USIM cards

Launch the
card and tap the switch to activate it.

Settings

app and tap

Connections

→

SIM card manager

. Select a SIM or USIM

Customising SIM or USIM cards

Launch the
USIM card to access the following options:

•

Icon

•

Name

•

Network mode

Settings

: Change the icon of the SIM or USIM card.

: Change the display name of the SIM or USIM card.

app, tap

: Select a network type to use with the SIM or USIM card.

Connections

→

SIM card manager

, and then select a SIM or

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.

Launch the
preferences for your cards in

Settings

app, tap

Connections

Preferred SIM card

→

SIM card manager

, and then set the feature

.

Memory card (microSD card) (Galaxy Note10+ 5G, Note10+)

Installing a memory card

Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.

•

Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.

•

Use caution to insert the memory card right-side up.

26

Basics

•

The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it.
If your device cannot format or recognise the memory card, contact the memory
card manufacturer or a Samsung Service Centre.

•

Frequent writing and erasing of data shortens the lifespan of memory cards.

•

When inserting a memory card into the device, the memory card’s file directory
appears in the

My Files

→

SD card

folder.

21 3

4

Insert the ejection pin into the hole on the tray to loosen the tray.

1

5

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.

Pull out the tray gently from the tray slot.

2

When you remove the tray from the device, the mobile data connection will be
disabled.

Place a memory card on the tray with the gold-coloured contacts facing downwards.

3

27

Basics

Gently press the memory card into the tray to secure it.

4

If the card is not fixed firmly into the tray, the memory card may leave or fall out of the
tray.

Insert the tray back into the tray slot.

5

•

If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

Launch the

→

card

Settings

Unmount

Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.

app and tap

.

Device care

→

Storage

→ →

Storage settings

→

SD

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.

Launch the

→

card

Settings

Format

Before formatting the memory card, remember to make backup copies of all

app and tap

.

Device care

→

Storage

→ →

Storage settings

→

SD

important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.

28

Basics

Turning the device on and off

Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.

Turning the device on

Press and hold the Side key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.

Turning the device off

To turn off the device, press and hold the Side key and the Volume Down key

1

simultaneously. Alternatively, open the notification panel and tap

.

Volume Down key

Side key

Tap

2

Power off

To restart the device, tap

You can set the device to turn off when you press and hold the Side key. Launch the

Settings

under

.

app, tap

Press and hold

Advanced features

Restart

.

.

→

Side key

, and then tap

Power off menu

Forcing restart

If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.

29

Basics

Emergency mode

You can switch the device to emergency mode to reduce battery consumption. Some apps
and functions will be restricted. In emergency mode, you can make an emergency call, send
your current location information to others, sound an emergency alarm, and more.

To activate emergency mode, press and hold the Side key and the Volume Down key

→

simultaneously. Alternatively, open the notification panel and tap

Emergency mode

.

To deactivate emergency mode, tap

The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.

→

Turn off Emergency mode

.

Initial setup

When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.

Press and hold the Side key for a few seconds to turn on the device.

1

Select your preferred device language and select .

2

Select a language.

30

Basics

Follow the on-screen instructions to complete the setup.

3

The Home screen will appear.

If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.

Samsung account

Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website.

To check the list of services that can be used with your Samsung account, visit

Help

Settings

.

account.samsung.com. For more information on Samsung accounts, launch the

and tap

Accounts and backup

→

Accounts

→

Samsung account

→ →

Creating a Samsung account

If you do not have a Samsung account, you should create one. You can create a Samsung
account using your email address.

Launch the

1

Samsung account

Alternatively, launch the

Tap

2

3

Create account

Follow the on-screen instructions to complete creating your account.

Settings

.

app and tap

Settings

.

Accounts and backup

app and tap .

→

Accounts

→

Add account

Signing in to your Samsung account

app

→

If you already have a Samsung account, sign in to your Samsung account.

Launch the

1

Samsung account

Alternatively, launch the

Enter your Samsung account ID and password and tap

2

Follow the on-screen instructions to complete signing in to your Samsung account.

3

Settings

.

app and tap

Settings

Accounts and backup

app and tap .

Sign in

31

→

Accounts

→

Add account

.

→

Basics

Finding your ID and resetting your password

If you forget your Samsung account ID or password, tap
Samsung account sign-in screen. You can find your ID or reset your password after you enter
the required information.

Find ID

or

Reset password

on the

Removing your Samsung account

When you remove your Samsung account from the device, your data, such as contacts or
events, will also be removed.

Launch the

1

Tap

2

Tap

3

Samsung account

Remove

Settings

, enter your Samsung account password, and then tap OK.

app and tap

→ →

Remove account

Accounts and backup

.

→

Accounts

.

Transferring data from your previous device (Smart Switch)

You can use Smart Switch to transfer data from your previous device to your new device.

Launch the

Transferring data using a USB connector (USB Type-C)

You can connect your previous device to your device with the USB connector (USB Type-C)
and a USB cable to easily and quickly transfer data.

Plug the USB connector (USB Type-C) into the multipurpose jack of your device.

1

Settings

•

This feature may not be supported on some devices or computers.

•

Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.

app and tap

Accounts and backup

→

Smart Switch

.

32

Basics

Connect your device and the previous device using the previous device’s USB cable.

2

Your devicePrevious device

USB Connector
(USB Type-C)

The previous device's
USB cable

When the app selection pop-up window appears, tap

3

In the previous device, tap

4

If you do not have the app, download it from

Your device will recognise the previous device and a list of data you can transfer will
appear.

Select an item to bring and tap

5

Follow the on-screen instructions to transfer data from the previous device.

6

After the data is done transferring, you can view a list of the transferred data on your
device.

Do not disconnect the USB cable or USB connector (USB Type-C) from the device
when you are transferring files. Doing so may cause data loss or device damage.

•

A USB connector may not be supplied depending on the region or model.

Allow

.

Transfer

Galaxy Store

.

Smart Switch

or

Play Store

→

Receive data

.

.

•

Certain USB connectors may not be compatible with the device you want to
connect to depending on the operating conditions and device specifications.

•

Transferring data increases the battery power consumption of your device. Ensure
that your device is sufficiently charged before transferring data. If the battery
power is low, data transfer may be interrupted.

33

Basics

Transferring data wirelessly

Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.

On the previous device, launch

1

If you do not have the app, download it from

On your device, launch the

2

Switch

Place the devices near each other.

3

On the previous device, tap

4

On the previous device, select an item to transfer and tap

5

On your device, tap

6

Follow the on-screen instructions to transfer data from your previous device.

7

After the data is done transferring, you can view a list of the transferred data on your

.

Receive

Smart Switch

Settings

Send data

.

.

Galaxy Store

app and tap

→

Wireless

or

Play Store

Accounts and backup

.

Send

.

.

→

Smart

device.

Backing up and restoring data using external storage

Transfer data using external storage, such as a microSD card.

Back up data from your previous device to external storage.

1

Insert or connect the external storage device to your device.

2

On your device, launch the

3

→

→

Follow the on-screen instructions to transfer data from external storage.

4

Restore

.

Settings

app and tap

Accounts and backup

→

Smart Switch

34

Basics

Transferring backup data from a computer

Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.

On the computer, visit www.samsung.com/smartswitch to download Smart Switch.

1

On the computer, launch Smart Switch.

2

If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.

Connect your previous device to the computer using the device’s USB cable.

3

On the computer, follow the on-screen instructions to back up data from the device.

4

Then, disconnect your previous device from the computer.

Connect your device to the computer using the USB cable.

5

On the computer, follow the on-screen instructions to transfer data to your device.

6

Understanding the screen

Controlling the touchscreen

•

Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.

•

To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.

•

It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.

•

The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.

•

It is recommended to use fingers or the S Pen when you use the touchscreen.

35

Basics

Tapping

Tap the screen.

Tapping and holding

Tap and hold the screen for
approximately 2 seconds.

Dragging

Tap and hold an item and drag it to the
target position.

Double-tapping

Double-tap the screen.

Swiping

Swipe upwards, downwards, to the left,
or to the right.

Spreading and pinching

Spread two fingers apart or pinch on
the screen.

36

Basics

Navigation bar (soft buttons)

When you turn on the screen, the soft buttons will appear on the navigation bar at the
bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back
button by default. The functions of the buttons can change according to the app currently
being used or usage environment.

Button Function

Recents

Home

Back

•

Tap to open the list of recent apps.

•

Tap to return to the Home screen.

•

Tap and hold to launch the

•

Tap to return to the previous screen.

Google Assistant

app.

Hiding the navigation bar

View files or use apps on a wider screen by hiding the navigation bar.

Launch the
under
where the soft buttons are located. To use the soft buttons, drag the gesture hint of the
desired button upwards.

Settings

Navigation type

app, tap

Display

. The navigation bar will be hidden and the gesture hints will appear

→

Navigation bar

, and then tap

Full screen gestures

If you want to hide the gesture hints at the bottom of the screen, tap the
switch to deactivate it.

37

Gesture hints

Basics

Home screen and Apps screen

The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.

The Apps screen displays icons for all apps, including newly installed apps.

The screen may appear differently depending on the region or service provider.

A widget

Favourite apps

Edge panel handle

Screen indicator

Navigation bar (soft buttons)

38

Basics

Switching between Home and Apps screens

On the Home screen, swipe upwards or downwards to open the Apps screen.

To return to the Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, tap the Home button or the Back button.

Home screen Apps screen

If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area, tap
then tap the

Apps button

switch to activate it. The Apps button will be added at the bottom

Home screen settings

, and

of the Home screen.

Apps button

39

Basics

Display the screen in landscape mode

On the Home screen, tap and hold an empty area, tap

Rotate to landscape mode

the

Rotate the device until it is horizontal to view the screen in landscape mode.

switch to activate it.

Home screen settings

, and then tap

Moving items

Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.

To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then tap

You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.

Add to Home

. A shortcut to the app will be added on the Home screen.

40

Basics

Creating folders

Create folders and gather similar apps to quickly access and launch apps.

On the Home screen or the Apps screen, tap and hold an app, and then drag it over another
app.

A new folder containing the selected apps will be created. Tap
folder name.

•

Adding more apps

Tap

Add apps

by dragging it to the folder.

on the folder. Tick the apps to add and tap

Enter folder name

Add

. You can also add an app

and enter a

•

Moving apps from a folder

Tap and hold an app to drag it to a new location.

•

Deleting a folder

Tap and hold a folder, and then tap
folder’s apps will be relocated to the Apps screen.

Delete folder

. Only the folder will be deleted. The

41

Basics

Editing the Home screen

On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.

•

Adding panels: Swipe to the left, and then tap .

•

Moving panels: Tap and hold a panel preview, and then drag it to a new location.

•

Deleting panels: Tap on the panel.

•

Wallpapers

•

Themes

and wallpapers, will change depending on the selected theme.

•

Widgets

information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.

•

Home screen settings

layout.

: Change the wallpaper settings for the Home screen and the locked screen.

: Change the device’s theme. Visual elements of interface, such as colours, icons,

: Widgets are small apps that launch specific app functions to provide

: Configure settings for the Home screen, such as the screen grid or

42

Basics

Displaying all apps on the Home screen

Without using a separate Apps screen, you can set the device to display all apps on the
Home screen. On the Home screen, tap and hold an empty area, and then tap

→

settings

You can now access all your apps by swiping to the left on the Home screen.

Home screen layout

→

Home screen only

→

Apply

.

Home screen

Indicator icons

Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.

•

The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.

•

Some indicator icons appear only when you open the notification panel.

•

The indicator icons may appear differently depending on the service provider or
model.

Icon Meaning

No signal

/

Signal strength

Roaming (outside of normal service area)

GPRS network connected

EDGE network connected

UMTS network connected

HSDPA network connected

HSPAP network connected

LTE network connected

5G network connected

LTE network connected in LTE network that includes the 5G network

43

Basics

Icon Meaning

Wi-Fi connected

Bluetooth feature activated

S Pen connected

S Pen disconnected

S Pen battery power level

Location services being used

Call in progress

Missed call

New text or multimedia message

Alarm activated

Mute mode activated

Vibration mode activated

Flight mode activated

Error occurred or caution required

Battery charging

Battery power level

44

Basics

Lock screen

Pressing the Side key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.

To unlock the screen, swipe in any direction when the screen turns on.

If the screen is off, press the Side key to turn on the screen. Alternatively, double-tap the
screen.

Locked screen

Changing the screen lock method

To change the screen lock method, launch the

, and then select a method.

type

When you set a pattern, PIN, password, or your biometric data for the screen lock method,
you can protect your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code whenever
unlocking it.

•

Swipe

•

Pattern

: Swipe in any direction on the screen to unlock it.

: Draw a pattern with four or more dots to unlock the screen.

Settings

app, tap

Lock screen

→

Screen lock

45

Basics

•

PIN

: Enter a PIN with at least four numbers to unlock the screen.

•

Password

the screen.

•

None

•

Face

information.

•

Fingerprints

recognition for more information.

You can set your device to perform a factory data reset if you enter the unlock code

: Enter a password with at least four characters, numbers, or symbols to unlock

: Do not set a screen lock method.

: Register your face to unlock the screen. Refer to Face recognition for more

: Register your fingerprints to unlock the screen. Refer to Fingerprint

incorrectly several times in a row and reach the attempt limit. Launch the
app, tap
screen lock method, and then tap the

Lock screen

→

Secure lock settings

, unlock the screen using the preset

Auto factory reset

switch to activate it.

Settings

Notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.

To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.

46

Basics

Access the power options.

You can use the following functions on the notification panel.

Quick setting buttons

Launch Settings.

Control media on your device

and connected nearby devices.

View the notification details and

perform various actions.

Access the notification settings.

Control connected nearby
devices and SmartThings
devices and scenes.

Preferred SIM or USIM card for
each option. Tap and hold to
access the SIM card manager.
(dual SIM models)

Clear all notifications.

Using quick setting buttons

Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.

47

Basics

To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.

→

To rearrange buttons, tap
another location.

Button order

, tap and hold a button, and then drag it to

Controlling media playback

Take control of music or video playback easily using the Media feature. You can also continue
playback on another device.

Open the notification panel and tap

1

Tap the icons on the controller to control the playback.

2

To continue playback on another device, tap

Media

.

and select the device you want.

Screen capture and screen record

Screen capture

Capture a screenshot while using the device and write on, draw on, crop, or share the
captured screen. You can capture the current screen and scrollable area.

Use the following methods to capture a screenshot. Captured screenshots will be saved in

Gallery

•

.

Key capture: Press the Side key and the Volume Down key simultaneously.

•

Swipe capture: Swipe your hand to the left or right across the screen.

•

Air command capture: Detach the S Pen from the slot to open the Air command panel,
and then tap

•

It is not possible to capture a screenshot while using some apps and features.

•

If capturing a screenshot by swiping is not activated, launch the

Advanced features
capture

Screen write

switch to activate it.

. Refer to Screen write for more information.

→

Motions and gestures

48

, and then tap the

Settings

Palm swipe to

app, tap

Basics

After capturing a screenshot, use the following options on the toolbar at the bottom of the
screen:

•

•

•

•

: Capture the current content and the hidden content on an elongated page, such as a
webpage. When you tap
will be captured.

: Write or draw on the screenshot or crop a portion from the screenshot. The cropped

area will be saved in

: Add tags to the screenshot. To search for screenshots by tag, tap
top of the Apps screen. You can view the tags list and easily search for the screenshot you
want.

: Share the screenshot with others.

If the options are not visible on the captured screen, launch the

Advanced features

tap

Screenshot toolbar

Gallery

, the screen will automatically scroll down and more content

.

Finder search

→

Screenshots and screen recorder

switch to activate it.

Settings

, and then tap the

app,

Screen record

at the

Record the screen while using your device.

Open the notification panel, swipe downwards, and then tap
it. After a countdown, recording will start.

•

To write or draw on the screen, tap .

•

To record the screen with a video overlay of yourself, tap .

When you are finished recording the video, tap

To change the screen recorder settings, launch the

→

features

Screenshots and screen recorder

. The video will be saved in

Settings

→

Screen recorder settings

(

Screen recorder

Gallery

app and tap

) to activate

.

Advanced

.

49

Basics

Entering text

Keyboard layout

A keyboard appears automatically when you enter text to send messages, create notes, and
more.

Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.

Additional keyboard functions

Enter uppercase. For all caps, tap

it twice.

Enter symbols.

View more keyboard functions.

Delete a preceding character.

Break to the next line.

Enter a space.

Changing the input language

Tap →
use. When you select two or more languages, you can switch between the input languages
by swiping to the left or right on the space key.

Languages and types

→

Manage input languages

and select the languages to

Changing the keyboard

On the navigation bar, tap to change the keyboard.

50

Basics

To change the keyboard type, tap →
select the keyboard type you want.

•

If the keyboard button ( ) does not appear on the navigation bar, launch the

Settings

the

•

On a

app, tap

General management

Show Keyboard button

3x4 keyboard

, a key has three or four characters. To enter a character, tap the

corresponding key repeatedly until the desired character appears.

Additional keyboard functions

Some features may not be available depending on the region or service provider.

•

: Predict words based on your input and show word suggestions. To return to the

keyboard functions list, tap

•

: Enter emoticons.

.

Languages and types

→

Language and input

switch to activate it.

, select a language, and then

, and then tap

•

: Enter stickers. You can also enter My Emoji stickers that look like you. Refer to Using

My Emoji stickers in chats for more information.

•

: Attach animated GIFs.

•

: Enter text by voice.

•

: Change the keyboard settings.

•

→ : Switch to handwriting mode.

Switch to the standard keyboard.

View information about editing
handwriting.

•

•

•

→ : Add an item from the clipboard.

→ : Change the keyboard mode or size.

→ : Open the text editing panel.

51

Basics

Copying and pasting

Tap and hold over text.

1

Drag or to select the desired text, or tap

2

Tap

Copy

or

Cut

3

The selected text is copied to the clipboard.

Tap and hold where the text is to be inserted and tap

4

To paste text that you have previously copied, tap

.

Select all

Paste

Clipboard

to select all text.

.

and select the text.

Dictionary

Look up definitions for words while using certain features, such as when browsing webpages.

Tap and hold over a word that you want to look up.

1

Tap

2

Dictionary

If a dictionary is not preinstalled on the device, tap

on the options list.

Move to Manage dictionaries

, tap

next to a dictionary, and then tap

View the definition in the dictionary pop-up window.

3

To switch to the full screen view, tap
definitions. In the detailed view, tap

Search Web

to use the word as a search term.

Install

to download it.

. Tap the definition on the screen to view more

to add the word to your favourite words list or tap

52

Apps and features

Installing or uninstalling apps

Galaxy Store

Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.

Launch the

Galaxy Store

This app may not be available depending on the region or service provider.

app.

Installing apps

Browse apps by category or tap to search for a keyword.

Select an app to view information about it. To download free apps, tap
and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap →
then select an option.

Settings

→

Auto update apps

Install

. To purchase

, and

Play Store

Purchase and download apps.

Launch the

Play Store

app.

Installing apps

Browse apps by category or search for apps by keyword.

Select an app to view information about it. To download free apps, tap
and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap →
then select an option.

53

Settings

→

INSTALL

Auto-update apps

. To purchase

, and

Apps and features

Managing apps

Uninstalling or disabling apps

Tap and hold an app and select an option.

•

Uninstall

•

Disable

Some apps may not support this feature.

Enabling apps

: Uninstall downloaded apps.

: Disable selected default apps that cannot be uninstalled from the device.

Launch the

Settings

app, tap

Apps

→ →

Disabled

, select an app, and then tap

Enable

.

Setting app permissions

For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap
app.

To view your app permission settings, launch the
and tap

To view or change app permission settings by permission category, launch the
and tap
grant permissions.

Permissions

Apps

→ →

If you do not grant permissions to apps, the basic features of the apps may not
function properly.

. You can view the app’s permissions list and change its permissions.

App permissions

Allow

on the pop-up window to grant permissions to the

Settings

. Select an item and tap the switches next to apps to

app and tap

Apps

. Select an app

Settings

app

54

Apps and features

Finder

Search for content on the device quickly.

On the Apps screen, tap

1

downwards, and then tap

Enter a keyword.

2

Apps and content on your device will be searched.

If you tap

on the keyboard, you can search for more content.

Finder search

.

. Alternatively, open the notification panel, swipe

S Pen features

Air actions

Control apps remotely by using the S Pen connected to your device via Bluetooth Low Energy
(BLE).

For example, you can quickly launch apps, such as the camera app, by pressing and holding
the S Pen button. Also, while using the camera app, you can take a photo by pressing the
button once. While playing music, you can turn the volume up if you lift the S Pen up while
pressing and holding the S Pen button and turn the volume down if you lower it.

55

Apps and features

Launch the
switch to activate the feature.

Settings

•

The S Pen must be charged before you can use the Air actions feature. Refer to

Charging the S Pen for more information.

•

When you detach the S Pen from the slot, the icon will appear on the status

app, tap

Advanced features

→

S Pen

→

Air actions

, and then tap the

bar. If the S Pen is discharged or far from the device, or if there are obstacles or
there is external interference between the S Pen and the device, the S Pen will
be disconnected from the device and the icon will turn grey (
actions feature again, connect the S Pen with the device by reinserting the S Pen
into the slot.

). To use the Air

Taking photos with the S Pen

Even though you take photos with your device placing for a distance, you can easily take
photos by pressing the S Pen button without setting a timer.

Launch the

1

Press the S Pen button once to take a photo.

2

•

To take a series of photos, press and hold the S Pen button.

•

To change the shooting mode, move the S Pen to the left or right while pressing and

Camera

app.

holding the S Pen button.

•

To switch between cameras, press the S Pen button twice.

56

Apps and features

Changing apps or features to use

Change the app, feature, or actions you want to use with the S Pen feature.

To change the app to launch, open the Air actions setting screen, tap

, and then select an app or feature.

to

Hold down Pen button

To change actions for each app, open the Air actions setting screen and select an app under

App actions

. You can change actions by tapping items under

Set an app or a feature to

launch.

Pen button

S Pen battery power level

or

Gestures

.

Set actions for each app.

Set actions for camera and

media apps.

57

Apps and features

Connecting another S Pen

Before using S Pen features with another S Pen, such as Air actions, you must connect the
S Pen to your device.

Insert another S Pen into the slot.

1

Open the notification panel, swipe downwards, tap (

2

again to reactivate it.

S Pen air actions

), and then tap

Tap

3

Connect new S Pen

S Pen will be connected. You may experience a brief delay before it finishes connecting.

•

You can only connect Samsung-approved S Pens that support Bluetooth Low
Energy (BLE).

•

Do not detach the S Pen from the device when it is being connected. Doing so will
interrupt the process.

•

If it fails to connect or you want to use the previous S Pen, reconnect it with the
method shown above.

.

58

Apps and features

Resetting your S Pen

If the S Pen has connection problems or the S Pen disconnects often, reset the S Pen and
connect it again.

Insert the S Pen into the slot. Then, open the Air actions setting screen and tap

.

Pen

→

Reset S

Air command

Air command is a menu that provides S Pen features and quick access to frequently used
apps.

To open the Air command panel, detach the S Pen from the slot or hover the S Pen over the
screen and press the S Pen button. You can also tap the Air command icon (
S Pen.

Drag upwards or downwards on the Air command panel and select a function or app you
want.

When the screen is off or locked with a screen lock method, removing the S Pen will
not open the Air command panel.

S Pen battery power level

) with the

S Pen settings

Create note

View all notes

Smart select

Screen write

Live messages

AR Doodle

Translate

59

Apps and features

Adding shortcuts to the Air command panel

Add shortcuts to frequently used apps or functions to the Air command panel.

On the Air command panel, tap
panel.

Alternatively, open the Air command panel and tap

Add shortcuts

and select apps or functions to open from the

→

Shortcuts

.

S Pen features

Activate various S Pen features from the Air command panel. The shortcuts that do not
appear on the panel by default can be added by using the Add shortcuts feature.

•

Create note
Notes

•

View all notes

•

Smart select

saving. Refer to Smart select for more information.

•

Screen write

captured image. You can also capture the current content and the hidden content on an
elongated page, such as a webpage. Refer to Screen write for more information.

app. Refer to Create note for more information.

: Create notes easily in a pop-up window without launching the

: View all notes in the

: Use the S Pen to select an area and perform actions, such as sharing or

: Capture screenshots to write or draw on them or crop an area from the

Samsung Notes

app.

Samsung

•

Live messages

your actions while handwriting or drawing a live message and saving it as an animated
file. Refer to Live messages for more information.

•

AR Doodle

else. Refer to AR Doodle for more information.

•

Translate

information.

•

PENUP

PENUP for more information.

•

Bixby Vision

translate text, and more. Refer to Bixby Vision for more information.

•

Magnify

more information.

•

Glance

the app in full screen view. Refer to Glance for more information.

: Hover the S Pen over a word to translate it. Refer to Translate for more

: Post your artwork, view others’ artwork, and get useful drawing tips. Refer to

: Hover the S Pen over an area of the screen to enlarge it. Refer to Magnify for

: Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open

: Instead of text message, create and send a unique message by recording

: Record fun videos with virtual handwriting or drawings on faces or anywhere

: Use the Bixby Vision features to search for similar images, detect and

•

Colouring

: Add colours to images provided by PENUP using the S Pen.

60

Apps and features

Adjust the transparency level.

Eraser

•

Write on calendar

Write on calendar for more information.

•

Add shortcuts

: Launch the

: Add shortcuts to frequently used apps to the Air command panel.

Calendar

app and write or draw on the screen. Refer to

Air command icon

When the Air command panel is closed, the Air command icon will remain on the screen. You
can open the Air command panel by tapping the icon with the S Pen.

To move the icon, drag

To remove the icon, drag

If the Air command icon does not appear on the screen, launch the

Advanced features

While using apps that support the Air actions feature, you can view actions available with
each app by hovering the S Pen over the Air command icon.

→

to a new location.

to

Remove

S Pen

, and then tap the

at the top of the screen.

Floating icon

switch to activate it.

Settings

app, tap

Create note

Create notes easily in a pop-up window without launching the

Open the Air command panel and tap

1

while pressing and holding the S Pen button.

The note screen will appear as a pop-up window.

Create a note using the S Pen.

2

Create note

. Alternatively, double-tap the screen

Samsung Notes

app.

Pen

Undo

Redo

When you are finished composing the note, tap

3

The note will be saved in

Samsung Notes

.

61

Save

.

Apps and features

Smart select

Use the S Pen to select an area and perform actions, such as sharing or saving. You can also
select an area from a video and capture it as a GIF animation.

When there is content you want to capture, such as a part of an image, open the Air

1

command panel and tap

Select a desired shape icon on the toolbar and drag the S Pen across the content you

2

want to select.

Smart select

.

Select an option to use with the selected area.

3

•

Extract text

•

Pin to screen

•

: Automatically changes the appearance of the selected area.

•

: Write or draw on the selected area.

•

: Share the selected area with others.

•

: Save the selected area in

: Extract text from the selected area.

: Pin the selected area to the screen.

Gallery

.

62

Apps and features

Capturing an area from a video

While playing a video, select an area and capture it as a GIF animation.

When there is content you want to capture during video playback, open the Air

1

command panel and tap

On the toolbar, tap .

2

Adjust the position and size of the capturing area.

3

Adjust the

position.

Smart select

.

Drag a corner of
the frame to
resize.

Tap

4

5

6

Record

•

•

•

Tap

Stop

Select an option to use with the selected area.

•

: Write or draw on the selected area. Tap to view the result before saving the file.

•

: Share the selected area with others.

to start capturing.

Before capturing a video, make sure that the video is playing.

The maximum duration you can capture an area of the video for will be displayed
on the screen.

When capturing an area from a video, its sound will not be recorded.

to stop capturing.

Select a quality.

•

: Save the selected area in

Gallery

.

63

Apps and features

Pen colour

Screen write

Capture screenshots to write or draw on them or crop an area from the captured image.

It is not possible to capture a screenshot while using some apps.

When there is content you want to capture, open the Air command panel and tap

1

.

write

The current screen is automatically captured and the editing toolbar appears.

If you capture the content on an elongated page, such as a webpage, tap

2

to capture the hidden content. Tap
complete, and then tap

Write a memo on the screenshot.

3

Undo

Redo

Done

Scroll capture

.

repeatedly until screen capture is

Scroll capture

Screen

Pen radius

Pen type

Select an option to use with the screenshot.

4

•

Share

•

Save

: Share the screenshot with others.

: Save the screenshot in

Gallery

.

64

Apps and features

Message input

Change the file

Live messages

Instead of a text message, create and send a unique message by recording your actions while
handwriting or drawing a live message and saving it as an animated file.

When you want to send an animated message, open the Air command panel and tap

1

Live messages

The live message screen will appear.

.

Customise background image and tap

2

•

Gallery

•

Camera

•

Colour

Write or draw on the live message screen.

3

format.

Change the

writing effect.

Change the

pen colour.

Change the

pen radius.

: Set a photo or a video saved in

: Take a photo or record a video and set it as a background image.

: Select a background colour.

Done

Gallery

or

Start drawing

as a background image.

.

limit

Tap

4

The live message will be saved in

Tap

5

Done

Share

.

and select a method.

Gallery

as an animated GIF file or a video.

65

Start over.

Preview

Undo

Apps and features

Select languages.

Translate

Hover the S Pen over the text you want to translate. The units included in the text will also be
converted.

•

To use this feature, your device must be connected to a Wi-Fi or mobile network.

•

This feature does not support some languages.

•

This feature is available only when detectable text is on the screen.

When there is text you want to translate, open the Air command panel and tap

1

Select the languages on the translator panel at the top of the screen.

2

You can change the text between words and sentences by tapping

Hover the S Pen over the text you want to translate or the unit you want to convert.

3

The translated text will appear. To listen to the pronunciation of the original text, tap

The icon may not appear depending on the language you select.

Text selecting

granularity (word

or sentence)

or .

Translate

.

.

Translation result

To close the translator, tap on the translator panel.

4

66

Apps and features

Bixby Vision

When you hover the S Pen over the content, the content is recognised and available search
icons will appear. Use the features to search for similar images, detect and translate text, and
more. Refer to Bixby Vision for more information.

When there is an image you want to search for relevant information or extract text from,

1

open the Air command panel and tap

Hover the S Pen over the content you want.

2

When the content is recognised, the available search icons will appear.

Bixby Vision

.

Select an icon you want.

3

To close Bixby Vision, tap on the Bixby Vision panel.

4

67

Apps and features

Magnify

Hover the S Pen over an area of the screen to enlarge it.

Open the Air command panel, tap
enlarge.

Change the size of the magnifier.

Change the magnification ratio.

Magnify

, and hover the S Pen over the area you want to

Close the magnifier.

Glance

Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full
screen view.

For example, launch a map app, open the Air command panel, and then tap
will be reduced to a thumbnail at the bottom of the screen. While browsing webpages, hover
the S Pen over the thumbnail to open the map app on the full screen and quickly search for
places.

Glance

. The app

Thumbnail

68

Apps and features

Undo

Hover the S Pen away from the screen to reduce the app to a thumbnail again.

To close the minimised app, tap and hold the thumbnail and drag it to

Remove

the screen.

Write on calendar

Fill in your plans easily and quickly by writing or drawing on the calendar screen.

Open the Air command panel, tap
calendar. When you are finished, tap

Write on calendar

Save

. To edit it, tap .

, and then fill in your plans on the

at the top of

Pen settings

Eraser

Redo

You can use this feature only on the calendar of monthly view.

69

Apps and features

Air view

Hover the S Pen over an item on the screen to preview content or view information in a pop­up window.

In some apps, Action buttons will be displayed on the preview window.

Action buttons

If this feature is not activated, launch the

, and then tap the

Pen

Air view

switch to activate it.

Settings

app, tap

Advanced features

→

Pen Select

While pressing and holding the S Pen button, drag the S Pen over text or item lists to select
multiple items or text. You can also copy and paste the selected items or text into another
app or share them with others.

S

70

Apps and features

Screen off memo

You can quickly create memos by writing on the screen without turning on it. You can also pin
or edit a memo on the Always On Display.

Change the pen colour.

Change the line thickness.

Eraser

Save the memo in Samsung
Notes.

Pin the memo on the Always On
Display.

If this feature is not activated, launch the

, and then tap the

Pen

Screen off memo

Settings

switch to activate it.

app, tap

Advanced features

Creating a screen off memo

When the screen is off, detach the S Pen or hover the S Pen over the screen and press the

1

S Pen button.

Write or draw a memo.

2

To extend the page, tap

To pin the memo on the Always On Display, tap →

3

pinned memo will not be saved yet.

To save the memo, tap

Samsung Notes

→ →

.

Pin to Always On Display

Save

or reinsert the S Pen into the slot. The memo will be saved to

Screen off memo

.

→

. The

S

71

Apps and features

Viewing the pinned memo on the Always On Display

When you pin a screen off memo, you can view the memo on the Always On Display.

To edit the pinned memo, double-tap the memo. If you pin the edited memo on the Always
On Display again, the original memo will be saved to

memo

To minimise the pinned memo, double-tap

.

. The memo will be displayed as the icon on

Samsung Notes

the Always On Display. To view the memo again, double-tap

If you do not perform any actions for a certain period after opening a memo, the
memo will be automatically minimised.

→ →

.

Pinned memo

Screen off

Minimise the memo.

72

Apps and features

Unlocking the screen using the S Pen

If the screen is locked while the S Pen is connected, you can unlock the screen by pressing the
S Pen button.

•

The

Unlock with S Pen remote

method is set.

•

To use this feature, the S Pen must be connected to your device.

feature is available only when the screen lock

Launch the

1

remote

Tap

2

Unlock with S Pen remote

Now you can unlock the screen by pressing the S Pen button.

.

Settings

app and tap

→ OK.

Advanced features

→

S Pen

→

Unlock with S Pen

Bixby

Introduction

Bixby is a user interface that helps you use your device more conveniently.

You can talk to Bixby or type text. Bixby will launch a function you request or show the
information you want. It also learns your usage patterns and environments. The more it learns
about you, the more precisely it will understand you.

•

To use Bixby, your device must be connected to a Wi-Fi or mobile network.

•

To use Bixby, you must sign in to your Samsung account.

•

Bixby is only available in some languages, and certain features may not be
available depending on your region.

73

Apps and features

Starting Bixby

When you launch Bixby for the first time, the Bixby intro page will appear. You must select
the language to use with Bixby, sign in to your Samsung account according to the on-screen
instructions, and then agree to the terms and conditions.

Press and hold the Side key. Alternatively, launch the

1

Side key

Select the language to use with Bixby.

2

Bixby

app.

Select a
language.

Sign in to your
Samsung
account.

Tap

3

4

Sign in to Samsung account

Samsung account.

If you are already signed in, your account information will appear on the screen.

Follow the on-screen instructions to complete the setup.

The Bixby screen will appear.

and follow the on-screen instructions to sign in to your

74

Apps and features

Using Bixby

When you say what you want to Bixby, Bixby will launch corresponding functions or show the
information you requested.

While pressing and holding the Side key, say what you want to Bixby, and then release your
finger from the key when you are finished speaking. Alternatively, say “Hi, Bixby”, and when
the device emits a sound, say what you want.

For example, while pressing and holding the Side key, say “How’s the weather today?” The
weather information will appear on the screen.

If you want to know the weather tomorrow, while pressing and holding the Side key, just say
“Tomorrow?” Because Bixby understands the context of the conversation, it will show you
tomorrow’s weather.

"How's the weather
today?"

Starting a conversation Corresponding function

Listening

launched

75

Apps and features

If Bixby asks you a question during a conversation, while pressing and holding the Side key,
answer Bixby. Or, tap

If you are using headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”,
you can continue the conversation without tapping the icon. Launch the

→

Settings

→

Automatic listening

and answer Bixby.

→

Hands-free only

Bixby

.

app and tap

Waking up Bixby using your voice

You can start a conversation with Bixby by saying “Hi, Bixby”. Register your voice so that Bixby
will respond to your voice when you say “Hi, Bixby”.

Launch the

1

Tap the

2

Follow the on-screen instructions to complete the setup.

3

Now you can say “Hi, Bixby”, and when the device emits a sound, start a conversation.

Bixby

Wake with “Hi, Bixby”

app and tap →

Settings

switch to activate it.

→

Voice wake-up

.

Communicating by typing text

If your voice is not recognised due to noisy environments or if you are in a situation where
speaking is difficult, you can communicate with Bixby via text.

Launch the

During the communication, Bixby also will answer you through text instead of voice
feedback.

Bixby

app, tap

, and then type what you want.

76

Apps and features

Bixby Vision

Introduction

Bixby Vision is a service that provides various features based on image recognition.

You can use Bixby Vision to quickly search for information by recognising objects or your
current location. You can also experience the AR feature, which makes virtual images appear
on the preview screen.

Use a variety of useful Bixby Vision features.

Extract or translate text.

Search for images.

•

To use this feature, the device must be connected to a Wi-Fi or mobile network.

•

To use some Bixby Vision features, you must sign in to your Samsung account.

•

The available features and search results may vary depending on the region or
service provider.

•

This feature may not be available or you may not get correct search results
depending on the image size, format, or resolution.

•

Samsung is not responsible for the product information provided by Bixby Vision.

Search for locations.

Experience the AR feature.

77

Apps and features

Launching Bixby Vision

Launch Bixby Vision using one of these methods.

•

In the

•

In the

•

In the

•

If you added the Bixby Vision app icon to the Home screen and Apps screen, launch the

Camera

Gallery

Internet

app, tap

app, select an image and tap .

app, tap and hold an image and tap

Bixby Vision

.

Bixby Vision

.

Bixby Vision

app.

Searching for similar images

Search for images similar to the recognised object online. You can view various images with
properties similar to the object, such as colour or shape.

For example, if you want to know the title of a photo or image, use the Bixby Vision
features. The device will search for and show you related information or images with similar
characteristics.

Launch the

1

Tap

2

3

Lens

Select a search result with

The similar images will appear.

Camera

and keep the object within the screen to recognise it.

app and tap

Image

Bixby Vision

on it.

.

Translating or extracting text

Recognise and show the translated text on the screen. You can also extract text from a
document or an image file.

For example, if you want to know what a sign says while travelling abroad, use the Bixby
Vision features. The device will translate the sign’s text into the language you select.

Launch the

1

Camera

app and tap

Bixby Vision

78

.

Apps and features

Tap and keep the text within the screen to recognise it.

2

The translated text will appear on the screen.

•

To extract text, tap . You can share or save the extracted text.

•

To save the screen with the translated text as an image, tap . The screen will be
saved in

•

To change the source or target language, tap the language settings panel at the top of
the screen.

Gallery

.

Searching for places

Search for information about nearby places by recognising your current location. You can also
view deals available nearby.

For example, if you want to search for nearby stores having sales, use the Bixby Vision
features. The device will search for and show you the sales happening in the nearby stores.

Available features may vary depending on the region or service provider.

Launch the

1

Tap and point the camera towards the direction you want to search for places.

2

Camera

app and tap

Bixby Vision

.

You can view basic information about nearby places.

•

If you want to search for places in another direction, point the camera towards the
direction.

•

To view available deals nearby, tap

•

You can view your current location and weather information. To view your current
location on the map, point the camera towards the ground. To view the current
weather information, point the camera towards the sky.

Select a search result on the screen.

3

The device will show the information of nearby places and deals.

Deals

.

79

Apps and features

Experiencing various AR features

Various apps include the AR feature, which makes virtual images appear on the background
or person on the preview screen. You can conveniently experience products and view
information without visiting stores or trying them in person. Experience Bixby Vision’s fun and
useful AR feature.

Available apps may vary depending on the region or service provider.

Launch the

1

Tap

2

Apps

Camera

and select the feature you want.

app and tap

Bixby Vision

.

Bixby Home

On the Bixby Home screen, you can view recommended services and information that Bixby
provides by analysing your usage patterns and your routine.

•

To view more content, connect to a Wi-Fi or mobile network.

•

To fully use this feature, you must sign in to your Samsung account.

Activating Bixby Home

If Bixby Home does not appear, on the Home screen, tap and hold an empty area, or pinch
your fingers together, swipe to the right, and then tap the

Bixby Home

switch to activate it.

80

Activate
Bixby Home.

Apps and features

Opening Bixby Home

On the Home screen, swipe to the right.

1

The Bixby Home screen will appear.

When launching this feature for the first time or after performing a data reset, follow the
on-screen instructions to complete the setup.

Swipe upwards or downwards to view recommended content.

2

Access additional options.

Upcoming reminder

Recommended content

To close Bixby Home, swipe to the left on the screen or tap the Back button.

3

81

Apps and features

Using recommended content on Bixby Home

When you open Bixby Home, you can view the content that is frequently updated as cards.
Swipe upwards or downwards to view the cards.

For example, on the way to the office in the morning, you can view your day’s schedule and
play your favourite music on the Bixby Home screen. In the evening, you can view alarms,
check your daily activity, and view your friends’ feeds.

The content and order of the cards update automatically at a specified interval. You
can update cards whenever you want by swiping downwards on the screen.

Editing cards list

•

To pin a card to the top of the Bixby Home screen, tap →

→

tap

Unpin

.

Pin to top

. To unpin a card,

•

To stop displaying a card on the list, drag the card to the right and tap

•

To hide a card from the list, drag the card to the right and tap

Selecting apps to show as cards

Add or delete apps to show as cards on the Bixby Home screen.

On the Bixby Home screen, tap
items to add or delete them.

→

Cards

, select an app, and then tap the switches next to

Customising the Bixby Home settings

On the Bixby Home screen, tap →

•

Customisation Service

your experience.

•

Bixby Home content providers

the terms and conditions and privacy policies of each content provider.

•

Add Bixby Home icon

: Set to use Bixby’s interactive and customised services to enhance

: Add Bixby Home to the Apps screen.

Settings

: Read and agree to or withdraw your agreement from

.

Don’t show again

Hide for now

.

.

•

About Bixby Home

: View the Bixby Home version and legal information.

82

Apps and features

Bixby Routines

Bixby Routines are a service that automates settings you use repeatedly and suggests useful
features according to your frequent situations by learning your usage patterns.

For example, a ‘before bed’ routine will perform actions, such as turning on silent mode and
night mode, to not be jarring on your eyes and ears when you use the device before going to
bed.

Adding routines

Add routines to use your device more conveniently. When you add a routine, you can set its
running condition to auto or manual.

Adding recommended routines

When your device learns your usage patterns, it will recommend adding useful or frequently
used features as routines.

When the recommendation notification appears, tap

View all

and add it as your own routine.

Adding routines from the recommendation list

View the list of useful features and add them as your own routines.

83

Apps and features

Launch the

1

On the

2

•

•

To set the routine’s conditions and actions, tap . Alternatively, tap the condition or
action you want to edit.

If you want to set the routine’s running condition to manual, tap
This option will appear only when there are no running conditions set.

For manual routines, you can add them to the Home screen as widgets and access
them quickly. When a pop-up window appears, tap

Settings

Recommended

app and tap

Advanced features

list, select a routine you want and tap

Adding your own routines

Add features you want to use as routines.

Launch the

1

Enter a routine name.

2

Settings

app and tap

Advanced features

→

Bixby Routines

Save routine

Add

.

→

Bixby Routines

.

.

Start button tapped

→ .

.

Tap , set conditions, and then tap

3

If you want to set the routine’s running condition to manual, tap

Tap , set actions, and then tap

4

For manual routines, you can add them to the Home screen as widgets and access them
quickly. When a pop-up windows appears, tap

Next

Done

.

Start button tapped

.

Add

.

Using routines

Running auto routines

Auto routines will run automatically when their conditions are detected.

Running manual routines

For manual routines which you set the running condition as
run them manually by tapping the button whenever you want.

Start button tapped

, you can

.

Launch the
then tap
Home screen.

Settings

next to the routine you want to run. Alternatively, tap the routine’s widget on the

app, tap

Advanced features

84

→

Bixby Routines

→

My routines

, and

Apps and features

Viewing running routines

Currently running routines will appear on the notification panel. To view a routine’s details,
tap the notification.

Stopping running routines

You can quickly stop running routines. On the notification panel, select a routine and tap

Stop

.

Managing routines

Launch the
Your routines will appear.

To deactivate a routine, tap the routine’s switch or

To edit a routine, select a routine and tap
want to edit.

To delete routines, tap

Settings

app and tap

→

Delete

Advanced features

. Alternatively, tap the condition or action you

, tick routines to delete, and then tap

→

Bixby Routines

.

→

My routines

Delete

.

Reminder

Create reminders to schedule to-do items or to view content later. You will receive
notifications at the preset time or location for each reminder.

•

To receive more accurate notifications, connect to a Wi-Fi or mobile network.

•

To fully use this feature, you must sign in to your Samsung account.

•

To use location reminders, the GPS feature must be activated.

.

Starting Reminder

Starting Reminder from Bixby Home

On the Home screen, swipe to the right.

1

The Bixby Home screen will appear.

85

Apps and features

Tap

2

Get started

on the

Reminder

card.

The Reminder screen will appear and the
Apps screen.

Reminder

app icon ( ) will be added to the

Starting Reminder from Calendar

Launch the

Reminder

Calendar

app icon ( ) will be added to the Apps screen.

app and tap →

Reminder

. The Reminder screen will appear and the

Creating reminders

Create reminders with various methods. Reminder will alert you if you create a reminder with
a specified time or location setting. You can also save various content, such as a single memo
or webpage address, and view it later.

For example, create a reminder to alert you to ‘Water the flowers when I get home’.

Launch the

1

Tap

2

Write a reminder

Reminder

app.

or and enter ‘Water the flowers’.

86

Apps and features

Tap

3

4

Place

Tap

When I arrive at

→

Set conditions

→

Done

→

Pick a place

.

and set the location to home.

Tap

Save

5

When you arrive at home, the ‘Water the flowers’ notification will appear.

to save the reminder.

Checking reminder notifications

At the preset time or location, a notification pop-up window will appear. Tap

Snooze

.

Complete

or

87

Apps and features

Reminder information

Viewing the reminders list

Launch the
reminder.

Reminder

app to view your reminders list. To view reminder details, select a

Editing reminder details

Add or edit reminder details, such as frequency, date and time, or location.

On the reminders list, select a reminder to edit and tap

1

Edit the conditions and tap

2

Add a checklist.

Add an image.

Save

.

Edit

.

Change the reminder's colour.

Reminder conditions

Completing reminders

Mark reminders that you do not need to be reminded of as complete.

On the reminders list, select a reminder and tap
the left.

Complete

. Alternatively, drag the reminder to

Restoring reminders

Restore reminders that have been completed.

On the reminders list, tap →

1

Tick items to restore and tap

2

Reminders will be added to the reminders list and you will be reminded at the preset
times.

Completed

Restore

.

→

Edit

.

Deleting reminders

To delete a reminder, drag the reminder to the right. To delete multiple reminders, tap and
hold a reminder, tick reminders to delete, and then tap

88

Delete

.

Apps and features

Phone

Introduction

Make or answer voice and video calls.

Making calls

Launch the

1

Enter a phone number.

2

Tap to make a voice call, or tap to make a video call.

3

Add the number to the contacts

Preview the phone number.

Phone

app and tap

list.

Keypad

.

Access additional options.

Search for a contact.

Making calls from call logs or contacts list

Launch the
a phone number to make a call.

If this feature is deactivated, launch the

and gestures

Phone

app, tap

, and then tap the

Recents

or

Contacts

Settings

Swipe to call or send messages

, and then swipe to the right on a contact or

app, tap

89

Delete a preceding character.

Advanced features

switch to activate it.

→

Motions

Apps and features

Using speed dial

Set speed dial numbers to quickly make calls.

To set a number to speed dial, launch the

dial numbers

To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.

For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.

, select a speed dial number, and then add a phone number.

Phone

app, tap

Keypad

or

Contacts

→ →

Speed

Making calls from the locked screen

On the locked screen, drag outside the circle.

Making calls by searching for nearby places

You can easily make calls to places near your current location by searching for their
information. You can search for nearby places by category, such as restaurants or stores, or by
selecting recommended hot places.

Launch the

Phone

app, tap

Places

, and then select a category or tap and enter a business
name in the search field. Or, select one from the recommended hot places. The business’s
information, such as its phone number or address, will appear.

This feature may not be available depending on the region or service provider.

Making an international call

Launch the

1

Tap and hold 0 until the + sign appears.

2

Enter the country code, area code, and phone number, and then tap .

3

Phone

app and tap

Keypad

.

90

Apps and features

Receiving calls

Answering a call

When a call comes in, drag outside the large circle.

Rejecting a call

When a call comes in, drag outside the large circle.

To send a message when rejecting an incoming call, drag the
and select a message to send. If the
saved to alert you of the rejected call one hour later.

To create various rejection messages, launch the

decline messages

, enter a message, and then tap .

Add reminder

switch is activated, a reminder will be

Phone

app, tap →

Send message

Settings

bar upwards

→

Quick

Missed calls

If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, launch the
calls.

Phone

app and tap

Recents

to view missed

Blocking phone numbers

Block calls from specific numbers added to your block list.

Launch the

1

Phone

app and tap →

Settings

→

Blocked numbers

.

Tap

2

When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.

Recents

To manually enter a number, tap
tap

.

You can also block incoming calls from people that do not show their caller ID. Tap the

Block unknown callers

or

Contacts

, select contacts or phone numbers, and then tap

Add phone number

switch to activate the feature.

91

, enter a phone number, and then

Done

.

Apps and features

Options during calls

If the area around the rear camera is covered, unwanted noises may incur during
a call. Remove accessories, such as a screen protector or stickers, around the rear
camera area.

During a voice call

The following actions are available:

•

: Access additional options.

•

Add call

call, the first call will be resumed.

•

Hold call

: Dial a second call. The first call will be put on hold. When you end the second

: Hold a call. Tap

Resume call

to retrieve the held call.

•

Bluetooth

•

Speaker

the device away from your ears.

•

Mute

•

Keypad

•

: End the current call.

: Switch to a Bluetooth headset if it is connected to the device.

: Activate or deactivate the speakerphone. When using the speakerphone, keep

: Turn off the microphone so that the other party cannot hear you.

/

Hide

: Open or close the keypad.

During a video call

Tap the screen to use the following options:

•

: Access additional options.

•

Camera

•

Switch

•

•

Mute

: Turn off the camera so that the other party cannot see you.

: Switch between the front and rear cameras.

: End the current call.

: Turn off the microphone so that the other party cannot hear you.

•

Speaker

the device away from your ears.

: Activate or deactivate the speakerphone. When using the speakerphone, keep

92

Apps and features

Adding a phone number to Contacts

Adding a phone number to Contacts from the keypad

Launch the

1

Enter the number.

2

Tap

3

4

Add to Contacts

Tap

Create contact

an existing contact.

Phone

app and tap

.

to create a new contact, or tap

Keypad

.

Update existing

Adding a phone number to Contacts from the calls list

Launch the

1

Tap a caller’s image and tap

2

Tap

3

Create contact

an existing contact.

Phone

app and tap

to create a new contact, or tap

Recents

Add

, or tap a phone number and tap

.

Update existing

to add the number to

Add to Contacts

to add the number to

.

Adding a tag to a phone number

You can add tags to numbers without saving them to Contacts. This allows you to view the
caller’s information when they call without having them listed in Contacts.

Launch the

1

Tap a phone number → .

2

Tap

3

Add tag

When a call comes from that number, the tag will show under the number.

Phone

, enter a tag, and then tap

app and tap

Recents

.

Add

.

93

Apps and features

Contacts

Introduction

Create new contacts or manage contacts on the device.

Adding contacts

Creating a new contact

Launch the

1

Select a storage location and tap

2

Enter contact information.

3

Contacts

Add an image.

app and tap .

Select

.

Select a storage location.

Enter contact information.

Open more information fields.

Depending on the selected storage location, the types of information you can save
may vary.

Tap

Save

4

.

94

Apps and features

Importing contacts

Add contacts by importing them from other storages to your device.

Launch the

1

→

Import

Select a storage location to import contacts from.

2

Tick VCF files or contacts to import and tap

3

Select a storage location to save contacts to and tap

4

Contacts

.

app and tap →

Manage contacts

Done

.

Import

→

Import/export contacts

.

Syncing contacts with your web accounts

Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.

Launch the

1

to sync with.

Settings

app, tap

Accounts and backup

→

Accounts

and select the account

Tap

2

Sync account

For the Samsung account, tap
it.

and tap the

Contacts

→

Sync settings

switch to activate it.

and tap the

Contacts

switch to activate

Searching for contacts

Launch the

Use one of the following search methods:

•

Scroll up or down the contacts list.

•

Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.

•

Tap at the top of the contacts list and enter search criteria.

Contacts

app.

95

Apps and features

Tap the contact. Then take one of the following actions:

•

: Add to favourite contacts.

•

/ : Make a voice or video call.

•

: Compose a message.

•

: Compose an email.

Sharing contacts

You can share contacts with others by using various sharing options.

Launch the

1

Select contacts and tap

2

Select a sharing method.

3

Contacts

app and tap →

Share

.

Share

.

Saving and sharing profile

Save and share your profile information, such as your photo and status message, with others
using the profile sharing feature.

•

To use this feature, you must sign in to your Samsung account.

Launch the

1

Tap

2

•

•

•

The profile sharing feature may not be available depending on the region or
service provider.

•

The profile sharing feature is only available for contacts who have activated the
profile sharing feature on their device.

Contacts

Tap here to share your profile

To use the profile sharing feature, your phone number must be verified. You can view
your contacts’ updated profile information in

To change the scope of contacts to share your profile with, tap
select an item to share, and then select an option.

app and select your profile.

and tap the switch to activate it.

Contacts

.

Select what’s shared

,

96

Apps and features

Creating groups

You can add groups, such as family or friends, and manage contacts by group.

Launch the

1

Enter a group name.

2

To set a group ringtone, tap

Tap

3

4

Add member

Tap

Save

Contacts

.

app and tap →

Group ringtone

, select contacts to add to the group, and then tap

Groups

→

Create group

and select a ringtone.

.

Done

.

Sending a group message

You can send a group message to a group’s members at the same time.

Launch the

Contacts

app, tap →

Groups

, select a group, and then tap →

Send message

Merging duplicate contacts

When you import contacts from other storages, or sync contacts with other accounts, your

.

contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.

Launch the

1

Tick contacts and tap

2

Contacts

app and tap →

Merge

.

Manage contacts

→

Merge contacts

.

Deleting contacts

Launch the

1

Select contacts and tap

2

To delete contacts one by one, open the contacts list and tap a contact. Then tap

Contacts

app and tap →

Delete

.

Delete

.

→

Delete

.

97

Apps and features

Messages

Introduction

Send and view messages by conversation.

Sending messages

You may incur additional charges for sending messages when you are roaming.

Launch the

1

Add recipients and enter a message.

2

To record and send a voice message, tap and hold
your finger. The recording icon appears only while the message input field is empty.

Messages

Enter a message.

app and tap .

Recipient

Attach files.

, say your message, and then release

Enter recipients.

Send the message.

Enter stickers.

Tap to send the message.

3

98

Apps and features

Viewing messages

Messages are grouped into message threads by contact.

You may incur additional charges for receiving messages when you are roaming.

Launch the

1

On the messages list, select a contact or a phone number.

2

•

To reply to the message, tap the message input field, enter a message, and then tap

.

•

To adjust the font size, spread two fingers apart or pinch on the screen.

Messages

app and tap

Conversations

.

Blocking unwanted messages

Block messages from specific numbers added to your block list.

Launch the

1

Block numbers

Tap

2

Inbox

then tap

Messages

.

and select a contact or a phone number. Or, tap

Done

.

app and tap →

Settings

→

Block numbers and messages

Contacts

→

, select contacts, and

To manually enter a number, enter a phone number under

Setting the message notification

You can change notification sound, display options, and more.

Launch the

1

activate it.

Change the notification settings.

2

Messages

app, tap →

Settings

→

Notifications

Enter number

, and then tap the switch to

and tap .

99

Apps and features

Setting a message reminder

You can set an alert at an interval to let you know that you have unchecked notifications. If
this feature is not activated, launch the

→

Notification reminders

, and then tap the switch to activate it.

Settings

app, tap

Accessibility

Deleting messages

Launch the

1

On the messages list, select a contact or a phone number.

2

Tap and hold a message, then tap

3

To delete multiple messages, tick messages you want to delete.

Tap

4

Delete

Messages

.

app and tap

Delete

Conversations

.

.

Internet

→

Advanced settings

Introduction

Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.

Browsing webpages

Launch the

1

Tap the address field.

2

Enter the web address or a keyword, and then tap Go.

3

Internet

app.

100