Samsung Galaxy Note 8 Dual SIM, Galaxy Note 8, SM-N950F-DS, SM-N950F Operating Guide

SM-N950F SM-N950F/DS
User Manual
English. 09/2017. Rev.1.0
www.samsung.com
Table of Contents
Basics
6 Device overheating situations and
solutions
10 Device layout and functions
17 Battery
23 SIM or USIM card (nano-SIM card)
29 Memory card (microSD card)
33 Turning the device on and off
34 Initial setup
37 Samsung account
38 Transferring data from your previous
device
43 Understanding the screen
56 Notification panel
124 Internet
126 Email
127 Camera
151 Gallery
157 Always On Display
159 Edge screen
165 Multi window
170 Samsung Pay
173 Samsung Gear
174 Samsung Members
175 Samsung Notes
181 PENUP
185 Calendar
186 Samsung Health
192 Voice Recorder
58 Entering text
Apps and features
61 Installing or uninstalling apps
63 S Pen features
79 Bixby
112 Phone
117 Contacts
121 Messages
194 My Files
194 Clock
196 Calculator
196 Game Launcher
199 Dual Messenger
200 Samsung Connect
204 Sharing content
205 Samsung DeX
212 Connecting to an external display
213 Google apps
2
Table of Contents
Settings
215 Introduction
215 Connections
216 Wi-Fi
219 Bluetooth
221 Data saver
222 NFC and payment
224 Mobile hotspot and tethering
225 SIM card manager (dual SIM
models)
226 More connection settings
229 Sounds and vibration
230 Notifications
230 Display
231 Blue light filter
261 Google
262 Accessibility
262 General management
263 Software update
264 User manual
264 About phone
Appendix
265 Accessibility
282 Troubleshooting
288 Removing the battery
232 Changing the screen mode or
adjusting the display colour
234 Screen resolution
234 Screensaver
235 Wallpapers and themes
235 Advanced features
237 Device maintenance
240 Apps
240 Lock screen and security
242 Face recognition
244 Fingerprint recognition
248 Iris recognition
252 Smart Lock
253 Samsung Pass
256 Secure Folder
260 Cloud and accounts
261 Backup and restore
3

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.
•
You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
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Basics
•
Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.
•
Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, launch the
About phone
tap
•
Depending on the region, you can view the regulatory information on the device. To view the information, launch the
information
Battery information
Settings
.
.
app and tap
About phone
Settings
app and
Regulatory
Maintaining water and dust resistance
Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device.
•
Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for more than 30 minutes. If you immerse the device in any liquid other than fresh water, such as salt water, ionised water, or alcoholic beverage, liquid will enter the device faster.
•
Do not expose the device to water moving with force.
•
If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the device is exposed to other liquids, such as salt water, ionised water, or alcoholic beverage, rinse it with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow these instructions, the device’s performance and appearance may be affected.
•
If the device has been immersed in water or the microphone or speaker is wet, sound may not be heard clearly during a call. After wiping the device with a dry cloth, dry it thoroughly before using it.
•
The touchscreen and other features may not work properly if the device is used in water.
•
If the device is dropped or receives an impact, the water- and dust-resistant features of the device may be damaged.
•
Your device has been tested in a controlled environment and certified to be water­and dust-resistant in specific situations (meets requirements of classification IP68 as described by the international standard IEC 60529-Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1.5 metre, 30 minutes). Despite this classification, it is still possible for your device to be damaged in certain situations.
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Basics
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information

Device overheating situations and solutions

When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
•
When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
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Basics
When the device heats up during use
When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
•
When using apps that require more power or using apps for extended periods
When playing high-quality games for extended periods
When recording videos for extended periods
When streaming videos while using the maximum brightness setting
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
When using Multi window
When updating or installing apps while recording videos
When downloading large files during a video call
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead
•
When you are roaming
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Basics
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models.
•
If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down.
•
If the device overheats or feels hot for a prolonged period, a power off message will appear. Turn off the device, and wait until it cools down.
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Basics
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.
•
Never use a damaged charger or battery.
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Basics

Device layout and functions

Package contents
Refer to the quick start guide for package contents.
•
The items supplied with the device and any available accessories may vary depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.
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Basics
Proximity/Light sensor
Device layout
Speaker
Iris recognition LED
LED indicator
Volume key
Bixby key
Edge screen
Touchscreen
Front camera
Iris recognition camera
Power key
Edge screen
Multipurpose jack (USB
Type-C)
S Pen
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Basics
Flash
Rear camera (Dual)
Microphone
GPS antenna
SIM card / Memory card tray
Fingerprint recognition sensor
Heart rate sensor
Speaker
Microphone
•
Connectivity problems and battery drain may occur in the following situations:
If you attach metallic stickers on the antenna area of the device
MST antenna
NFC antenna / Wireless charging coil
Main antenna
Earphone jack
If you attach a device cover made with metallic material to the device
If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
•
Do not cover the proximity/light sensor area with screen accessories, such as a screen protector or stickers. Doing so may cause the sensor to malfunction.
•
The colours on the Edge screen may look different depending on your viewing position.
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Basics
Hard keys
Volume key
Bixby key
Key Function
•
Press and hold to turn the device on or off.
Power
•
Press to turn on or lock the screen.
•
Press to open Bixby Home. Refer to Bixby for more information.
Power key
Bixby
Volume
Soft buttons
Show and hide
Recents button
•
Press and hold to launch Bixby Voice. Refer to Bixby Voice for more information.
•
Press to adjust the device volume.
Back button
button
Home button
When you turn on the device, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to
Navigation bar (soft buttons) for more information.
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Basics
S Pen
S Pen button
S Pen nib
Name Functions
Tweezers
S Pen nib
S Pen button
Tweezers
•
Use the S Pen to write, draw, or perform touch actions on the screen.
•
Hover the S Pen over items on the screen to access additional S Pen features, such as the Air view feature.
•
Hover the S Pen over the screen and press the S Pen button to display the Air command features.
•
While pressing and holding the S Pen button, drag the S Pen over items to select them.
•
Remove the S Pen nib with the tweezers when replacing the nib.
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Basics
1
Detaching the S Pen
Press the end of the S Pen to disengage it. Then, pull the S Pen from the slot. To store the S Pen, reinsert it into the slot and push it until it clicks into place.
2
Replacing the S Pen nib
If the nib is dull, replace it with a new one.
Firmly hold the nib with the tweezers and remove it.
1
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Basics
Insert a new nib into the S Pen.
2
Be careful not to pinch your fingers with the tweezers.
•
Do not reuse old nibs. Doing so may cause the S Pen to malfunction.
•
Do not press the nib excessively when inserting the nib into the S Pen.
•
Do not insert the round end of the nib into the S Pen. Doing so may cause damage to the S Pen or your device.
•
Do not bend or apply excessive pressure with the S Pen while using it. The S Pen may be damaged or the nib may be deformed.
•
Do not hard press on the screen with the S Pen. The pen nib may be deformed.
•
If you use the S Pen at sharp angles on the screen, the device may not recognise the S Pen actions.
•
If water enters the S Pen slot, gently shake the device to remove the water from the slot before using it.
•
For more information about the S Pen, visit the Samsung website.
•
If the S Pen is not working properly, take it to a Samsung Service Centre.
16
Basics

Battery

Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.
To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.
Connect the USB cable to the USB power adaptor.
1
Plug the USB cable into the device’s multipurpose jack.
2
17
Basics
Plug the USB power adaptor into an electric socket.
3
After fully charging, disconnect the charger from the device. Then, unplug the charger
4
from the electric socket.
Charging with a Micro USB cable
Connect the Micro USB connector to charge the battery with a Micro USB cable. Do not plug a Micro USB cable into your device’s multipurpose jack. Doing so may damage the device.
The Micro USB connector is used for charging the battery and connecting to a computer via the Micro USB cable.
Micro USB Connector
Micro USB Cable
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Basics
Charging other devices
Use the USB connector (USB Type-C) to charge another mobile device with your device’s battery.
Plug the USB connector (USB Type-C) into your device’s multipurpose jack, and connect your device and the other device via the other device’s USB cable.
When charging starts, the battery charging icon will appear on the other device’s screen.
Your device The other
device
USB Connector
(USB Type-C)
The other device's
USB cable
The app selection pop-up window that appears on your device is for data transfer. Do not select an app from the pop-up window.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device maintenance feature.
•
When you are not using the device, turn off the screen by pressing the Power key.
•
Activate power saving mode.
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Basics
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate the Wi-Fi feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced, such as emails.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
20
Basics
Fast charging
The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off.
About Fast charging
•
Fast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature and Qualcomm Quick Charge 2.0.
•
To use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.0.
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery. While charging the battery when the device is turned off, the
If the fast charging feature is not activated, launch the
Battery
activate it.
•
•
You cannot use the built-in fast charging feature when you charge the battery using a standard battery charger.
If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device.
Advanced settings
, and then tap the
Settings
Fast cable charging
icon appears on the screen.
app, tap
Device maintenance
switch to
21
Basics
Wireless charging
The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately).
Fast wireless charging
You can charge your device faster using the fast wireless charging feature. To use this feature, you must use a charger and components that support the fast wireless charging feature.
If the fast wireless charging feature is not activated, launch the
maintenance charging
switch to activate it.
•
The on/off option will be added in your device’s settings menu when you first place it on the charger.
•
A fan inside the charger may produce noise during fast wireless charging.
Battery
→ →
Advanced settings
, and then tap the
Settings
app, tap
Fast wireless
Charging the battery
Place the centre of the device’s back on the centre of the wireless charger.
1
The estimated charging time will appear on the screen. The actual charging time may vary depending on the charging conditions.
Device
22
Basics
After fully charging, disconnect the device from the wireless charger.
2
Precautions for wireless charging
•
Do not place the device on the wireless charger with a credit card or radio­frequency identification (RFID) card (such as a transportation card or a key card) placed between the back of the device and the device cover.
•
Do not place the device on the wireless charger when conductive materials, such as metal objects and magnets, are placed between the device and the wireless charger.
The device may not charge properly or may overheat, or the device and the cards may be damaged.
•
If you use the wireless charger in areas with weak network signals, you may lose network reception.
•
Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
For dual SIM models, you can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device. In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.
Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.
23
Basics
Single SIM models:
21 3
54
24
Basics
Dual SIM models:
21 3
54
25
Basics
Insert the ejection pin into the hole on the tray to loosen the tray.
1
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
Pull out the tray gently from the tray slot.
2
3
Single SIM models: Place the SIM or USIM card on the tray 1 with the gold-coloured
contacts facing downwards.
Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards. Place the primary SIM or USIM card on the tray 1 ( secondary SIM or USIM card on the tray 2 (
2 ).
1
2
Tray 1
Tray 2
Gently press the SIM or USIM card into the tray to secure it.
4
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
Insert the tray back into the tray slot.
5
1 ) and the
•
If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
26
Basics
Correct card installation
Single SIM models:
Nano-SIM card
Dual SIM models:
Nano-SIM card 1
microSD card
Nano-SIM card 2
Nano-SIM card
microSD card
•
Use only a nano-SIM card.
•
You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.
27
Basics
Removing the SIM or USIM card
Insert the ejection pin into the hole on the tray to loosen the tray.
1
Pull out the tray gently from the tray slot.
2
Remove the SIM or USIM card.
3
Insert the tray back into the tray slot.
4
Using dual SIM or USIM cards (dual SIM models)
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.
Activating SIM or USIM cards
Launch the card and tap the switch to activate it.
Settings
app and tap
Connections
SIM card manager
. Select a SIM or USIM
Customising SIM or USIM cards
Launch the USIM card to access the following options:
•
Icon
•
Name
•
Network mode
Settings
: Change the icon of the SIM or USIM card.
: Change the display name of the SIM or USIM card.
app, tap
: Select a network type to use with the SIM or USIM card.
Connections
SIM card manager
, and then select a SIM or
Setting preferred SIM or USIM cards
When two cards are activated, you can assign voice calls, messaging, and data services to specific cards.
Launch the preferences for your cards in
Settings
app, tap
Connections
PREFERRED SIM CARD
SIM card manager
28
, and then set the feature
.
Basics

Memory card (microSD card)

Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or a Samsung Service Centre.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory appears in the
My Files
SD card
folder.
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Basics
21 3
4
5
Insert the ejection pin into the hole on the tray to loosen the tray.
1
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
Pull out the tray gently from the tray slot.
2
When you remove the tray from the device, the mobile data connection will be disabled.
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Basics
Place a memory card on the tray 2 with the gold-coloured contacts facing downwards.
3
Tray 1
Tray 2
Gently press the memory card into the tray to secure it.
4
If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray.
Insert the tray back into the tray slot.
5
•
If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the
SD card
Insert the ejection pin into the hole on the tray to loosen the tray.
1
Pull out the tray gently from the tray slot.
2
Settings
UNMOUNT
app and tap
.
Device maintenance
Storage
→ →
Storage settings
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Basics
Remove the memory card.
3
Insert the tray back into the tray slot.
4
Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.
Launch the
SD card
Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.
Settings
Format
app and tap
.
Device maintenance
Storage
→ →
Storage settings
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Basics

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the on­screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.
Power off
.
Restarting the device
If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.
Volume Down key
Power key
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Basics
Emergency mode
You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more.
Activating emergency mode
To activate emergency mode, press and hold the Power key, and then tap
The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.
Deactivating emergency mode
To deactivate emergency mode, tap → hold the Power key, and then tap
Emergency mode
Disable Emergency mode
.
. Alternatively, press and
Emergency mode
.

Initial setup

When you turn on your device for the first time or after performing a data reset, follow the on­screen instructions to set up your device.
The initial setup procedures may vary depending on the device’s software and your region.
Turn on the device.
1
34
Basics
Select your preferred device language and select
2
START
.
Select a language.
Select a Wi-Fi network and connect to it.
3
If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup.
Follow the on-screen instructions to proceed the initial setup.
4
Set a screen lock method to protect your device. You can protect your personal
5
information by preventing others from accessing your device. To set the screen lock method later, tap
No, thank you
.
35
Basics
Sign in to your Samsung account. You can enjoy Samsung services and keep your data
6
up to date and secure across all of your devices. Refer to Samsung account for more information.
Get your content from Samsung Cloud or a previous device. Refer to Transferring data
7
from your previous device for more information.
Select features you want to use and complete the initial setup.
8
The Home screen will appear.
36
Basics

Samsung account

Introduction
Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the
and tap
Cloud and accounts
Accounts
Samsung account
Help
.
Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
Launch the
1
Tap
2
3
Samsung account
Follow the on-screen instructions to complete creating your account.
Registering an existing Samsung account
Settings
app and tap
CREATE ACCOUNT
Cloud and accounts
.
Accounts
Add account
Settings
app
.
If you already have a Samsung account, register it to the device.
Launch the
1
Tap
2
Samsung account
Settings
app and tap
SIGN IN
Cloud and accounts
.
37
Accounts
Add account
.
Basics
Enter your email address and password, and then tap
3
If you forget your account information, tap your account information when you enter the required information.
Read and agree to the terms and conditions and tap
4
Tap
5
DONE
to finish registering your Samsung account.
Forgotten your ID or password?
SIGN IN
AGREE
.
You can find
.
Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed.
Launch the
1
Tap
2
Samsung account
Settings
app and tap
→ →
Remove account
Cloud and accounts
.
Accounts
.
Tap OK, enter your Samsung account password, and then tap
3
REMOVE ACCOUNT
.

Transferring data from your previous device

You can restore your data, such as images, contacts, messages, and apps from Samsung Cloud or copy them from your previous device wirelessly or through a USB connector (USB Type-C) via Smart Switch.
•
This feature may not be supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer.
38
Basics
Smart Switch
Transfer data between mobile devices via Smart Switch. To use Smart Switch, launch the
Settings
download it from
app and tap
Galaxy Apps
Cloud and accounts
or
Play Store
Smart Switch
.
. If you do not have the app,
Transferring data using a USB connector (USB Type-C)
You can connect your previous device to your device with the USB connector (USB Type-C) and a USB cable to easily and quickly transfer data.
Plug the USB connector (USB Type-C) into the multipurpose jack of your device.
1
Connect your device and the previous device using the previous device’s USB cable.
2
Your devicePrevious device
USB Connector (USB Type-C)
The previous device's USB cable
39
Basics
When the app selection pop-up window appears, tap
3
In the previous device, tap
4
If you do not have the app, download it from
Your device will recognise the previous device and a list of data you can transfer will appear.
Follow the on-screen instructions to transfer data from the previous device.
5
Do not disconnect the USB cable or USB connector (USB Type-C) from the device when you are transferring files. Doing so may cause data loss or device damage.
Transferring data increases the battery power consumption of your device. Ensure that your device is sufficiently charged before transferring data. If the battery power is low, data transfer may be interrupted.
ALLOW
.
Galaxy Apps
Smart Switch
or
Play Store
RECEIVE
.
Transferring data wirelessly via Wi-Fi Direct
.
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
On the previous device, launch Smart Switch.
1
If you do not have the app, download it from
On your device, launch the
2
Settings
Galaxy Apps
app and tap
Cloud and accounts
or
Play Store
.
Smart Switch
.
Place the devices near each other.
3
40
Basics
On the previous device, tap
4
On your device, tap
5
Follow the on-screen instructions to transfer data from your previous device.
6
WIRELESS
WIRELESS
RECEIVE
SEND
CONNECT
and select the previous device type.
.
Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/smartswitch. Back up data from your previous device to a computer and import the data to your device.
On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
1
On the computer, launch Smart Switch.
2
If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step.
Connect your previous device to the computer using the device’s USB cable.
3
On the computer, follow the on-screen instructions to back up data from the device.
4
Then, disconnect your previous device from the computer.
Connect your device to the computer using the USB cable.
5
On the computer, follow the on-screen instructions to transfer data to your device.
6
41
Basics
Viewing imported data
You can view the imported data on the same app from your previous device.
If your new device does not have the same apps to view or play the imported data, the data will be saved to a similar app. For example, if you import memos and your device does not have the Memo app, you can view the memos in the
Samsung Notes
app.
Samsung Cloud
Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information.
Backing up data
On your previous device, sign in to your Samsung account.
1
Launch the
2
•
•
•
Settings
If your device supports Samsung Cloud, launch the
accounts
The data backup method may vary depending on your model.
Some data will not be backed up. To check which data will be backed up, launch
Settings
the
settings
.
app, select the backup option, and back up your data.
Samsung Cloud
app, tap
Cloud and accounts
Backup settings
Settings
, and then back up your data.
Samsung Cloud
app, tap
Backup
Cloud and
42
Basics
Restoring data
On your new device, launch the
1
Cloud
Tap and select the previous device from the devices list.
2
Tick the data types you want to restore and tap
3
Restore
.
Settings
app and tap
RESTORE NOW

Understanding the screen

Controlling the touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
Cloud and accounts
.
Samsung
•
The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.
•
Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.
•
It is recommended to use fingers or the S Pen when you use the touchscreen.
43
Basics
Tapping
Tap the screen.
Tapping and holding
Tap and hold the screen for approximately 2 seconds.
Dragging
Tap and hold an item and drag it to the target position.
44
Basics
Double-tapping
Double-tap the screen.
Swiping
Swipe upwards, downwards, to the left, or to the right.
Spreading and pinching
Spread two fingers apart or pinch on the screen.
45
Basics
Navigation bar (soft buttons)
When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
Show and hide
button
Recents button
Back button
Home button
Button Function
Show and hide
Recents
•
Double-tap to pin or hide the navigation bar.
•
Tap to open the list of recent apps.
•
Tap to return to the Home screen.
Home
•
Back
Tap and hold to launch
•
Tap to return to the previous screen.
Google
.
Displaying or hiding the navigation bar
Using the Show and hide button at the left side of the navigation bar, you can set the navigation bar to be hidden or pinned on the screen when you use apps or features. The navigation bar is pinned by default.
If you want to view files or use apps in full screen, double-tap the Show and hide button to hide the navigation bar.
To show the navigation bar again, drag upwards from the bottom of the screen.
•
On certain screens, such as the Home screen, the navigation bar will always be displayed and the Show and hide button will not appear.
•
Even after you pin the navigation bar, it can be hidden while using some apps or features, such as a video player.
46
Basics
Turning on the screen using the Home button
Hard press the Home button or the Home button area to turn on the screen.
On the Always On Display, you can also turn on the screen by double-tapping the Home button.
Do not hard press the Home button or the Home button area with the S Pen. The pen nib may be deformed.
Setting the navigation bar
Launch the
•
Show and hide button
whether or not to display the button for each app.
•
BACKGROUND COLOUR
•
Hard press Home button
press the Home button. You can also adjust the amount of pressure needed to use the Home button when hard pressing it.
•
Unlock with Home button
locked screen when you hard press the Home button. This feature is available when
press Home button
•
Button layout
Settings
: Change the order of the buttons on the navigation bar.
app, tap
: Add a button to hide or pin the navigation bar. You can set
is activated.
Display
: Change the navigation bar’s background colour.
: Set the device to return to the Home screen when you hard
: Set the device to unlock the screen without swiping on the
Navigation bar
, and then select an option.
Hard
47
Basics
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
The screen may appear differently depending on the region or service provider.
Edge panel handle
A widget
Bixby Home indicator. View your
customised content.
Navigation bar (soft buttons)
Favourite apps
48
Basics
Switching between Home and Apps screens
On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button.
Home screen Apps screen
If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area and tap
Apps button
Show Apps button
APPLY
. The Apps button will be added at the
Home screen settings
bottom of the Home screen.
Apps button
49
Basics
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then drag it to the top or bottom of the screen. A shortcut to the app will be added on the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.
Creating folders
Create folders and gather similar apps to quickly access and launch apps.
On the Home screen or the Apps screen, tap and hold an app, and then drag it over
1
another app.
Drop the app when a folder frame appears around the apps.
2
A new folder containing the selected apps will be created. Tap enter a folder name.
•
Adding more apps
Tap
ADD APPS
on the folder. Tick the apps to add and tap
Enter folder name
ADD
. You can also add an app
and
by dragging it to the folder.
•
Moving apps from a folder
Tap and hold an app to drag it to a new location.
50
Basics
•
Deleting a folder
Tap and hold a folder, and then tap folder’s apps will be relocated to the Apps screen.
Delete folder
. Only the folder will be deleted. The
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels.
•
Adding panels: Swipe to the left, and then tap .
•
Moving panels: Tap and hold a panel preview, and then drag it to a new location.
•
Deleting panels: Tap on the panel.
•
Wallpapers and themes
•
Widgets
information and convenient access on your Home screen. Tap and hold a widget, and then drag it to the Home screen. The widget will be added on the Home screen.
•
Home screen settings
Home screen and more.
: Widgets are small apps that launch specific app functions to provide
: Change the device’s wallpaper, theme, or icons.
: Change the size of the grid to display more or fewer items on the
51
Basics
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap
settings
You can now access all your apps by swiping to the left on the Home screen.
Home screen layout
Home screen only
APPLY
.
Home screen
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.
The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
Icon Meaning
No signal
Signal strength
Roaming (outside of normal service area)
/
/
Preferred SIM or USIM card for calls (dual SIM models)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
LTE network connected (LTE-enabled models)
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
52
Basics
Icon Meaning
Lock screen
Alarm activated
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Power key or hard press the Home button or the Home button area to turn on the screen.
Locked screen
53
Basics
Changing the screen lock method
To change the screen lock method, launch the
Screen lock type
When you set a pattern, PIN, password, face, fingerprint, or iris for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it.
•
Swipe
•
Pattern
•
PIN
•
Password
the screen.
•
None
•
Face
information.
•
Fingerprints
: Swipe in any direction on the screen to unlock it.
: Enter a PIN with at least four numbers to unlock the screen.
: Do not set a screen lock method.
: Register your face to unlock the screen. Refer to Face recognition for more
, and then select a method.
: Draw a pattern with four or more dots to unlock the screen.
: Enter a password with at least four characters, numbers, or symbols to unlock
: Register your fingerprints to unlock the screen. Refer to Fingerprint
Settings
app, tap
Lock screen and security
recognition for more information.
•
Iris
: Register your irises to unlock the screen. Refer to Iris recognition for more
information.
You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. Launch the app, tap
factory reset
Lock screen and security
switch to activate it.
Secure lock settings
Settings
, and then tap the
Auto
54
Basics
Screen capture
Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area.
Capturing a screenshot
Use the following methods to capture a screenshot. Captured screenshots will be saved in
Gallery
•
•
•
After capturing a screenshot, use the following options on the toolbar at the bottom of the screen:
•
.
Key capture: Press and hold the Volume Down key and the Power key simultaneously.
Swipe capture: Swipe your hand to the left or right across the screen.
Air command capture: Detach the S Pen from the slot to open the Air command panel, and then tap
•
It is not possible to capture a screenshot while using some apps and features.
•
If capturing a screenshot by swiping is not activated, launch the
Advanced features
Bixby Vision
Screen write
: Recognise content using Bixby Vision and search for relevant information.
. Refer to Screen write for more information.
, and then tap the
Palm swipe to capture
switch to activate it.
Settings
app, tap
This option is not supported when you capture a screenshot using the feature.
•
Scroll capture
page, such as a webpage. When you tap scroll down and more content will be captured.
•
Draw
•
Crop
•
Share
: Write or draw on the screenshot.
: Crop a portion from the screenshot. The cropped area will be saved in
: Share the screenshot with others.
If the options are not visible on the captured screen, launch the
Advanced features
: Capture the current content and the hidden content on an elongated
Scroll capture
, and then tap the
Smart capture
, the screen will automatically
switch to activate it.
Screen write
Settings
Gallery
app, tap
.
55
Basics
Launch Settings.

Notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
You can open the notification panel, even on the locked screen.
You can use the following functions on the notification panel.
Quick setting buttons
View the notification details and
perform various actions.
Access the notification settings.
SIM and USIM card feature preferences. Tap to access the SIM card manager. (dual SIM models)
Clear all notifications.
56
Basics
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons.
To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.
To rearrange buttons, tap another location.
Button order
, tap and hold a button, and then drag it to
57
Basics

Entering text

Keyboard layout
A keyboard appears automatically when you enter text to send messages, create notes, and more.
Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.
Enter uppercase. For all caps, tap
it twice.
Enter symbols.
Switch to handwriting mode.
Delete a preceding character.
Break to the next line.
Enter a space.
Changing the input language
Tap and hold , tap → then select the languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key.
Languages and types
MANAGE INPUT LANGUAGES
, and
Changing the keyboard layout
Tap and hold keyboard layout to use.
, tap
Languages and types
, select a language, and then select a
On
3x4 keyboard
corresponding key repeatedly until the desired character appears.
, a key has three or four characters. To enter a character, tap the
58
Basics
Additional keyboard functions
Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used.
•
: Enter text by voice.
•
: Switch to handwriting mode.
Switch to the standard keyboard.
You can quickly switch to handwriting mode by hovering the S Pen over the text field and tapping
Advanced features
•
: Create a live message. Instead of a text message, record your actions while handwriting or drawing a message and save it as an animated file. Refer to Live message for more information.
•
: Add an item from the clipboard.
•
: Enter emoticons.
•
: Change the keyboard for one-handed operation.
•
: Change the keyboard settings.
. If this feature is not activated, launch the
S Pen
, and then tap the
Direct pen input
View information about editing handwriting.
Settings
switch to activate it.
app, tap
59
Basics
Copying and pasting
Tap and hold over text.
1
Drag or to select the desired text, or tap
2
Tap
Copy
or
Cut
3
The selected text is copied to the clipboard.
Tap and hold where the text is to be inserted and tap
4
To paste text that you have previously copied, tap
.
Select all
Paste
Clipboard
to select all text.
.
and select the text.
Dictionary
Look up definitions for words while using certain features, such as when browsing webpages.
Tap and hold over a word that you want to look up.
1
If the word you want to look up is not selected, drag
Tap
2
More
Dictionary
on the options list.
or to select the desired text.
If a dictionary is not preinstalled on the device, tap next to a dictionary to download it.
View the definition in the dictionary pop-up window.
3
To switch to the full screen view, tap definitions. In the detailed view, tap
Search Web
to use the word as a search term.
. Tap the definition on the screen to view more
to add the word to your favourite words list or tap
Move to Manage dictionaries
60

Apps and features

Installing or uninstalling apps

Galaxy Apps
Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.
Open the
Samsung
This app may not be available depending on the region or service provider.
folder and launch the
Galaxy Apps
app.
Installing apps
Browse apps by category or tap the search field to search for a keyword.
Select an app to view information about it. To download free apps, tap and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap → then select an option.
Settings
Auto update apps
INSTALL
. To purchase
, and
Play Store
Purchase and download apps.
Launch the
Play Store
app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap → then select an option.
61
Settings
INSTALL
Auto-update apps
. To purchase
, and
Apps and features
Managing apps
Uninstalling apps and using app sleep mode
Tap and hold an app and select an option.
•
Disable
•
Sleep
the background.
•
Uninstall
Enabling apps
Launch the
: Disable selected default apps that cannot be uninstalled from the device.
: Put apps in sleep mode to save the battery by preventing them from running in
: Uninstall downloaded apps.
Settings
app, tap
Apps
Disabled
, select an app, and then tap
ENABLE
.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information on your device. When you open an app, a pop-up window may appear and request access to certain features or information. Tap the app.
To view your app permission settings, launch the and tap
To view or change app permission settings by permission category, launch the and tap grant permissions.
Permissions
Apps
If you do not grant permissions to apps, the basic features of the apps may not function properly.
. You can view the app’s permissions list and change its permissions.
App permissions
ALLOW
on the pop-up window to grant permissions to
Settings
. Select an item and tap the switches next to apps to
app and tap
Apps
. Select an app
Settings
app
62
Apps and features

S Pen features

Air command
Air command is a menu that provides S Pen features and quick access to frequently used apps.
To open the Air command panel, detach the S Pen from the slot or hover the S Pen over the screen and press the S Pen button. You can also tap the Air command icon with the S Pen.
Drag upwards or downwards on the Air command panel and select a function or app you want.
When the screen is off or locked with a screen lock method, removing the S Pen will not open the Air command panel.
Create note
View all notes
Smart select
Screen write
Live message
Translate
Air command settings
Air command icon
Bixby Vision
Adding shortcuts to the Air command panel
Add shortcuts to frequently used apps or functions to the Air command panel.
On the Air command panel, tap panel.
Alternatively, open the Air command panel and tap
Add shortcuts
and select apps or functions to open from the
63
Shortcuts
.
Apps and features
S Pen features
Activate various S Pen features from the Air command panel. The shortcuts that do not appear on the panel by default can be added by using the Add shortcuts feature.
•
Create note
: Create notes easily in a pop-up window without launching the
Samsung
Notes
•
View all notes
•
Smart select
saving. Refer to Smart select for more information.
•
Screen write
captured image. You can also capture the current content and the hidden content on an elongated page, such as a webpage. Refer to Screen write for more information.
•
Live message
your actions while handwriting or drawing a live message and saving it as an animated file. Refer to Live message for more information.
•
Translate
information.
•
Bixby Vision
information or detect and translate text. Refer to Bixby Vision for more information.
•
Magnify
app. Refer to Create note for more information.
: View all notes in the
: Use the S Pen to select an area and perform actions, such as sharing or
: Capture screenshots to write or draw on them or crop an area from the
: Instead of text message, create and send a unique message by recording
: Hover the S Pen over a word to translate it. Refer to Translate for more
: Use the Bixby Vision features to search for similar images, locations, or wine
: Hover the S Pen over an area of the screen to enlarge it. Refer to Magnify for
Samsung Notes
app.
more information.
•
Glance
the app in full screen view. Refer to Glance for more information.
•
Colouring
for more information.
•
Add shortcuts
: Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open
: Add colours to images provided by PENUP using the S Pen. Refer to Colouring
: Add shortcuts to frequently used apps to the Air command panel.
Air command icon
When the Air command panel is closed, the Air command icon will remain on the screen. You can open the Air command panel by tapping the icon with the S Pen.
To move the icon, drag
To remove the icon, drag
If the Air command icon does not appear on the screen, launch the
Advanced features
to a new location.
to
Remove
S Pen
, and then tap the
at the top of the screen.
Floating icon
switch to activate it.
Settings
app, tap
64
Apps and features
Eraser mode
Create note
Create notes easily in a pop-up window without launching the
Open the Air command panel and tap
1
while pressing and holding the S Pen button.
The note screen will appear as a pop-up window.
Create a note using the S Pen.
2
Pen mode
Undo
Redo
Create note
. Alternatively, double-tap the screen
Samsung Notes
app.
When you are finished composing the note, tap
3
The note will be saved in
Samsung Notes
SAVE
.
.
65
Apps and features
Smart select
Use the S Pen to select an area and perform actions, such as sharing or saving. You can also select an area from a video and capture it as a GIF animation.
When there is content you want to capture, such as a part of an image, open the Air
1
command panel and tap
Select a desired shape icon on the toolbar and drag the S Pen across the content you
2
want to select.
Smart select
.
Auto select
Tap
If text is included in the selected area, tap from the selected area.
To pin the selected area at the top of the screen, tap
to automatically reshape the selected area.
Extracted text
to recognise and extract text
Pin to screen
.
Select an option to use with the selected area.
3
•
Bixby Vision
information.
•
Draw
: Write or draw on the selected area.
•
Share
•
Set as
•
Save
: Share the selected area with others.
: Set the selected area to be displayed on the Always On Display.
: Save the selected area in
: Recognise content using Bixby Vision and search for relevant
Gallery
.
66
Apps and features
Capturing an area from a video
While playing a video, select an area and capture it as a GIF animation.
When there is content you want to capture during video playback, open the Air
1
command panel and tap
Smart select
.
On the toolbar, tap
2
Adjust the position and size of the capturing area.
3
Adjust the
position.
Tap
4
RECORD
•
Before capturing a video, make sure that the video is playing.
•
The maximum duration you can capture an area of the video for will be displayed
to start capturing.
Animation
.
Drag a corner of the frame to resize.
Select a quality.
on the screen.
•
When capturing an area from a video, its sound will not be recorded.
Tap
5
6
STOP
Select an option to use with the selected area.
•
Draw
the file.
•
Share
•
Save
to stop capturing.
: Write or draw on the selected area. Tap
: Share the selected area with others.
: Save the selected area in
Gallery
Preview
.
to view the result before saving
67
Apps and features
Redo
Screen write
Capture screenshots to write or draw on them or crop an area from the captured image.
It is not possible to capture a screenshot while using some apps.
When there is content you want to capture, open the Air command panel and tap
1
.
write
The current screen is automatically captured and the editing toolbar appears.
If you capture the content on an elongated page, such as a webpage, tap
2
to capture the hidden content. Tap complete, and then tap
Write a memo on the screenshot.
3
Undo
Pen mode
Eraser mode
DONE
SCROLL CAPTURE
.
repeatedly until screen capture is
Screen
Scroll capture
68
Apps and features
Select an option to use with the screenshot.
4
•
Crop
•
Share
•
Save
: Crop a portion of the screenshot. Only the cropped area will be saved in
: Share the screenshot with others.
: Save the screenshot in
Gallery
.
Gallery
Live message
Instead of a text message, create and send a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file.
When you want to send an animated message while composing a message, open the Air
1
command panel and tap
The live message window will appear.
Live message
. Alternatively, tap on the Samsung keyboard.
.
Customise pen settings and background image.
2
•
: Change the writing effect.
: Change the pen’s radius.
: Change the pen’s colour.
BACKGROUND
: Change the background colour or image.
69
Apps and features
Undo
Write or draw on the live message window.
3
Change the
background
colour or
image.
Customise pen
settings.
Open your live
messages list.
When you are finished, tap
4
DONE
Progress bar
Preview.
Start over.
and send the message.
The live message will be saved in
Gallery
as an animated GIF file and it will be attached to
the current message.
You can also share live messages using other sharing methods.
•
Select a live message in
•
On other screens rather than the message composition screen, open the Air command, tap
Live message
Gallery
and tap .
, create a live message, and then tap
SHARE
.
70
Apps and features
Translate
Hover the S Pen over the text you want to translate. The units included in the text will also be converted.
•
To use this feature, your device must be connected to a Wi-Fi or mobile network.
•
This feature does not support some languages.
•
This feature is available only when detectable text is on the screen.
When there are text you want to translate, open the Air command panel and tap
1
Translate
Select the languages on the translator panel at the top of the screen.
2
.
You can change the text between words and sentences by tapping
Hover the S Pen over the text you want to translate or the unit you want to convert.
3
The translated text will appear above the original text. To listen to the pronunciation of the original text, tap
The icon may not appear depending on the language you select.
Text selecting
granularity (word
or sentence)
Select languages.
Translation result
.
or .
To close the translator, tap
4
on the translator panel.
71
Apps and features
Bixby Vision
When you hover the S Pen over the content, the content is recognised and available search icons will appear. Use the features to search for similar images, locations, or wine information, detect and translate text, and more. Refer to Bixby Vision for more information.
When there is an image you want to search for relevant information or extract text from,
1
open the Air command panel and tap
Hover the S Pen over the content you want.
2
When the content is recognised, the available search icons will appear.
Bixby Vision
.
Select an icon you want.
3
To close Bixby Vision, tap on the Bixby Vision panel.
4
72
Apps and features
Magnify
Hover the S Pen over an area of the screen to enlarge it.
Open the Air command panel, tap enlarge.
Change the magnification ratio.
Change the size of the magnifier.
Magnify
, and hover the S Pen over the area you want to
Close the magnifier.
73
Apps and features
Glance
Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view.
For example, launch a map app, open the Air command panel, and then tap will be reduced to a thumbnail at the bottom of the screen. While browsing webpages, hover the S Pen over the thumbnail to open the map app on the full screen and quickly search for places.
Thumbnail
Glance
. The app
Hover the S Pen away from the screen to reduce the app to a thumbnail again.
To close the minimised app, tap and hold the thumbnail and drag it to the screen.
Remove
at the top of
74
Apps and features
Colouring
You can colour images provided by PENUP. Using the advanced S Pen and various colours, add your own colours to images.
Open the Air command panel, tap image. When you are finished, save the image to
Colouring
, select an image, and then start colouring the
Gallery
or post it to PENUP.
75
Apps and features
Air view
Hover the S Pen over an item on the screen to preview content or view information in a pop­up window.
In some apps, Action buttons will be displayed on the preview window.
Action buttons
If this feature is not activated, launch the
, and then tap the
Pen
Air view
switch to activate it.
Settings
app, tap
Advanced features
Pen Select
While pressing and holding the S Pen button, drag the S Pen over text or item lists to select multiple items or text. You can also copy and paste the selected items or text into another app or share them with others.
S
76
Apps and features
Screen off memo
You can quickly create memos by writing on the screen without turning on it. You can also pin or edit a memo on the Always On Display.
If this feature is not activated, launch the
, and then tap the
Pen
Screen off memo
Settings
switch to activate it.
app, tap
Advanced features
Creating a screen off memo
When the screen is off, detach the S Pen or tap the screen with the S Pen while pressing
1
and holding the S Pen button.
Write or draw a memo.
2
To extend the page, tap
To pin the memo on the Always On Display, tap
3
pinned memo will not be saved yet.
To save the memo, tap be saved to
Samsung Notes
.
SAVE IN NOTES
COLLECTIONS
PIN TO ALWAYS ON DISPLAY
or reinsert the S Pen into the slot. The memo will
Screen off memo
.
. The
S
77
Apps and features
Viewing the pinned memo on the Always On Display
When you pin a screen off memo, you can view the memo on the Always On Display.
To edit the pinned memo, double-tap the memo. If you pin the edited memo on the Always On Display again, the original memo will be saved to
Screen off memo
To minimise the pinned memo, double-tap
.
. The memo will be displayed as the icon on
Samsung Notes
the Always On Display. To view the memo again, double-tap
If you do not perform any actions for a certain period after opening a memo, the memo will be automatically minimised.
COLLECTIONS
.
Pinned memo
Minimise the memo.
78
Apps and features

Bixby

Introduction
Bixby is a new interface that can communicate with you and it provides services that help you to use your smartphone more conveniently.
•
Bixby Home: You can view recommended services and information that Bixby provides by analysing your usage patterns and your routine.
•
Bixby Voice: You can use voice commands to request what you want with Bixby Voice.
•
Bixby Vision
using the Bixby Vision features.
•
Reminder
: You can easily search for relevant information about objects or locations
: You can create reminders to schedule to-do items or to view content later.
•
To use the Bixby feature, your device must be connected to a Wi-Fi or mobile network.
•
To use the Bixby feature, you must register and sign in to your Samsung account.
79
Apps and features
Press the Bixby key to open Bixby Home. To close Bixby Home, press the key again.
Press and hold the Bixby key to launch Bixby Voice immediately. While pressing and holding the Bixby key, say what you want to Bixby Voice and then release your finger from the key. Bixby Voice will perform what you request.
Press the
Bixby key.
Upcoming reminder
Press and
hold the
Bixby key.
Bixby Voice
icon
Bixby VoiceBixby Home
Available Bixby services may differ depending on the region or service provider.
80
Apps and features
Starting Bixby
When you launch Bixby for the first time, the Bixby intro page will appear. You must register and sign in to your Samsung account according to the on-screen instructions and agree to the terms and conditions.
Press the Bixby key.
1
Bixby key
Check the Bixby intro page and tap
2
Select the language to communicate with Bixby Voice and tap
3
Tap
4
5
SIGN IN
If you are already signed in, this step will not appear.
Read and agree to the terms and conditions and tap
and follow the on-screen instructions to sign in to your Samsung account.
NEXT
.
CONFIRM
NEXT
.
.
Follow the on-screen instructions to complete the Bixby Voice setup.
6
81
Apps and features
Change the Bixby key setting.
Bixby Home
On the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine.
Opening Bixby Home
Press the Bixby key. Alternatively, swipe to the right on the Home screen.
1
The Bixby Home screen will appear.
Swipe upwards or downwards to view recommended content.
2
Recommended content
Access additional options.
Go to the Bixby website.
Upcoming reminder
To close Bixby Home, press the Bixby key again. Alternatively, swipe to the left on the
3
screen.
82
Apps and features
Using recommended content on Bixby Home
When you open Bixby Home, you can view the content that is frequently updated as Bixby cards. Swipe upwards or downwards to view the Bixby cards.
For example, on the way to the office in the morning, you can view your day’s schedule and play your favourite music on the Bixby Home screen. In the evening, you can set alarms, check your daily activity, and view your friends’ feeds.
Bixby cards
The content and order of the cards update automatically at a specified interval. To manually update cards, swipe downwards on the screen.
83
Apps and features
Viewing Bixby cards
The cards that are most useful to you will be shown on the top based on the time and location. You can view more cards by setting more apps to show as Bixby cards.
On the Bixby Home screen, swipe upwards or downwards to view Bixby cards.
•
At night, Bixby Home will display your alarm for the following morning.
•
If you have added reminders, the most recent reminder will appear on the Bixby Home screen.
•
View the most recent event created in your planner. Tap a card to view its details.
•
Check today’s weather for your current area in real time and view your location information.
•
Preview the photos and videos you have taken today.
•
View updated news.
Editing Bixby cards list
•
To pin a card to the top of the Bixby Home screen, tap →
.
•
To hide a card from the list, tap →
•
To stop displaying a card on the list, tap →
Hide for now
Don’t show again
.
Selecting apps to show as Bixby cards
Add or delete apps to show as cards on the Bixby Home screen.
On the Bixby Home screen, tap add or delete them.
If an app is not installed on the device, you must install it to use it. On the Bixby Home
screen, tap
Settings
Settings
Apps with cards
Cards
and tap the switches next to items to
and then download an app.
Pin to top
.
. To unpin a card, tap
84
Apps and features
Bixby Voice
Bixby Voice is a voice service that helps you use the device more conveniently.
You can talk to Bixby Voice or type text. Bixby Voice will launch a function you request or show the information you want. It also learns your usage patterns and environments. The more it learns about you, the more precisely it will understand you.
•
To use Bixby Voice, your device must be connected to a Wi-Fi or mobile network.
•
To use Bixby Voice, you must register and sign in to your Samsung account.
Launching Bixby Voice
Launching Bixby Voice with the Bixby key
When you press and hold the Bixby key, Bixby Voice will launch and start listening.
While pressing and holding the Bixby key, say what you want to Bixby Voice, and then release your finger from the key.
Bixby Voice icon (Status: Listening)
Open the Bixby Voice full screen.
85
Apps and features
Share the current screen.
When you tap screen, you can use the following features.
FULL SCREEN
View your history of
conversations.
My Bixby
Search commands.
, the Bixby Voice full screen will appear. On the Bixby Voice full
Bixby Voice settings
Adjust the volume of voice feedback.
Suggested commands
Bixby Voice icon
Launching Bixby Voice using your voice
When you set voice wake-up, you can say “Hi Bixby” at any time to start a conversation. Register your voice to use voice wake-up.
On the Bixby Home screen, tap →
1
activate it.
Tap
2
Now you say “Hi Bixby” at any time to get started or say “Hi Bixby” followed by a voice command.
and follow the on-screen instructions to complete the setup.
Settings
Voice wake-up
and tap the switch to
86
Apps and features
Using Bixby Voice
When you say what you want to Bixby Voice, Bixby Voice will display your speech as on-screen text and launch corresponding functions or show the information you requested.
For example, if you say “Send
okay
to Jenny”, then your message and the contact saved as
Jenny will be automatically entered in the
“Send okay to Jenny”
Messages
app.
Status: ProcessingStatus: Listening
Corresponding function
launched
If Bixby Voice is on standby ( ), it cannot listen to your voice. Tap the standby status icon ( icon (
) and say your request again when the icon changes to the listening status ).
87
Apps and features
Status icons
The Bixby Voice icon will change according to Bixby Voice’s current status as follow:
Bixby Voice is listening. Say your request.
Bixby Voice is processing your request.
Bixby Voice is answering your request.
Bixby Voice is on standby. To talk to Bixby Voice, tap this icon and say your request when the icon changes to the listening status icon.
Getting follow-up questions
Bixby Voice will ask follow-up questions when they are needed to understand your request.
If you just say “Send text”, then Bixby Voice will ask who you want to send a text to. Say the name of the recipient. If Bixby Voice is on standby ( recipient.
), tap and say the name of the
Closing Bixby Voice
To stop using Bixby Voice, tap the Back button.
88
Apps and features
Viewing supported apps and commands
To view Bixby Voice supported apps and various ways to use Bixby Voice, open Bixby Home
and tap each app. To use an app, say the suggested command to Bixby Voice.
Voice apps and services
. You can view the suggested commands of how to use
Deactivating Bixby Voice
You can deactivate Bixby Voice from launching even when you press and hold the Bixby key or say “Hi Bixby”.
On the Bixby Home screen, tap
Settings
and tap the
Bixby Voice
switch to deactivate it.
89
Apps and features
Bixby Voice usages
Launching apps or functions
Launch apps or functions quickly using Bixby Voice.
Say your request including the app or feature name to help Bixby Voice execute your request more accurately.
Press and hold the Bixby key, say “Call mom” to Bixby Voice, and then release your finger
1
from the Bixby key.
Start talking when the contact saved as mom is found in
2
Contacts
and a call is made.
90
Apps and features
Checking the weather or your schedule
Check the weather or your schedule on the Bixby Voice screen.
Press and hold the Bixby key, say “Show me today’s weather” to Bixby Voice, and then release your finger from the Bixby key.
The weather information will appear on the Bixby Voice screen. Tap the weather information for details.
Browsing the Internet
You can quickly search for information on the Internet.
For example, press and hold the Bixby key, say “Search for nearby libraries on the Internet” to Bixby Voice, and then release your finger from the Bixby key.
The Internet app will show the results. Check the results.
91
Apps and features
Using quick commands
You can add quick commands for your frequently used commands so that you can say commands more quickly and easily. You can also launch multiple commands together by adding them to a quick command.
Adding recommended quick commands
On the Bixby Home screen, tap →
1
COMMANDS
Swipe to the left or right on a recommended quick command, and then tap
2
QUICK COMMANDS
SEE ALL
Tap
.
on the command you want.
to view the list of recommended quick commands.
Recommended quick
commands
My Bixby
and tap the content under
View the list of recommended quick commands.
QUICK
ADD TO MY
92
Apps and features
To customise the recommended quick command, tap the quick command to change it or
3
edit the commands to perform.
Change the quick command.
Commands to perform
Add additional commands.
4
Tap
DONE
.
93
Apps and features
Adding your own quick commands
On the Bixby Home screen, tap →
1
COMMANDS
Tap
2
ADD
.
Add quick command
My Bixby
.
and tap the content under
Add your own quick commands.
QUICK
Tap , say a quick command to add, and then tap
3
Tap
4
Add Bixby command
and select
Select from history
SAVE
.
or
Search all commands
.
94
Apps and features
Select a command that Bixby Voice will perform.
5
If the command contains information to edit, such as time or a name, you can edit them by tapping
To add additional commands, tap
.
Add another command
.
Tap
6
Launching commands using quick commands
Press and hold the Bixby key, say a quick command, and then release your finger from the Bixby key.
The commands you set to the quick command will launch.
DONE
.
95
Apps and features
Additional Bixby Voice functions
Checking supported languages
Bixby Voice is only available in some languages, and certain features may not be available depending on your region. To see the list of supported languages, open Bixby Home, and
then tap
Settings
Using dictation mode
Use dictation mode when it is hard to type.
In the text input field, press and hold the Bixby key and say “Write down” followed by what you want to enter.
Your spoken words will be converted to on-screen text.
Language and speaking style
Languages
.
You can also set Bixby Voice to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open. To use this feature, open the Bixby
Home screen, tap activate it.
Settings
, and then tap the
Dictation on keyboard
switch to
Sending feedback to Bixby Voice
To help Bixby Voice understand you better, give feedback to Bixby Voice on what it has done for you.
Tap
Tap
when Bixby Voice completes your request.
when Bixby Voice fails to complete your request or an error occurs.
Well done.
Let's improve.
96
Apps and features
Waking up Bixby Voice while using the speaker
You can wake up Bixby Voice by saying “Hi Bixby” even when the speaker plays alarms, ringtone, or media.
On the Bixby Home, tap
speaker playing
switch to activate it.
Settings
Voice wake-up
and tap the
Use when phone
Using earphones or a Bluetooth headset
Connect earphones or a Bluetooth headset to the device when your voice is not heard clearly via the built-in microphone due to noisy environments. Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby Voice and say your request to the microphone.
This feature may not be available or its method of use may vary depending on the earphones and Bluetooth headset.
Call button
97
Apps and features
Bixby Vision
You can easily search for relevant information about objects or locations using the Bixby Vision features.
Activate Bixby Vision and search for products online or nearby places. You can also translate detected text.
Use the following Bixby Vision features:
Search for shopping information.
Detect and translate text.
Search for similar images.
Search for nearby places.
Search for wine information.
Read QR codes.
•
To use this feature, the device must be connected to a Wi-Fi or mobile network.
•
To use this feature, you must register and sign in to your Samsung account.
•
The available features and search results may vary depending on the region or service provider.
•
This feature may not be available or you may not get correct search results depending on the image resolution.
•
Samsung is not responsible for the product information provided by Bixby Vision.
98
Apps and features
Launching Bixby Vision
You can launch Bixby Vision using various methods.
•
In the
•
In the
•
In the
•
Open the Air command panel and tap
•
Open the Air command panel, tap
Camera
Gallery
Internet
app, tap
BIXBY VISION
.
app, select an image and tap .
app, tap and hold an image and tap
Bixby Vision
Smart select
Bixby Vision
.
.
, select an area, and then tap
Bixby
Vision
•
Capture a screen and select
.
Camera Gallery Internet
Bixby Vision
on the toolbar.
Smart selectAir command Screen capture toolbar
99
Apps and features
Searching for shopping information
Recognise products and search for information online. You can search for information even when you do not know the product’s name. You can also search for information by recognising the product’s barcode.
For example, if you want to search for the product’s information online, use the Bixby Vision features. The device will search for and show you the results.
Point the camera towards the desired image or object and activate Bixby Vision.
1
Keep the object within the frame in the camera’s viewfinder to recognise it.
2
When the object is recognised, the available search icons will appear.
Tap .
3
You can view the product’s details if there is related information online.
100
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