Samsung SM-N950F, SM-N950DS Operating Instructions

SM-N950F
SM-N950F/DS

User Manual

English. 03/2018. Rev.1.0

www.samsung.com

Table of Contents

Basics

4 Read me first

6 Device overheating situations and

solutions

10 Device layout and functions

17 Battery

23 SIM or USIM card (nano-SIM card)

28 Memory card (microSD card)

32 Turning the device on and off

33 Initial setup

36 Samsung account

37 Transferring data from your previous

device

43 Understanding the screen

56 Notification panel

121 Internet

123 Email

124 Camera

148 Gallery

153 Always On Display

155 Edge screen

161 Multi window

166 Samsung Pay

169 Samsung Gear

170 Samsung Members

171 Samsung Notes

177 PENUP

181 Calendar

182 Samsung Health

188 Voice Recorder

58 Entering text

Apps and features

61 Installing or uninstalling apps

63 S Pen features

79 Bixby

110 Phone

115 Contacts

119 Messages

190 My Files

190 Clock

192 Calculator

192 Game Launcher

195 Dual Messenger

196 Samsung Connect

200 Sharing content

201 Samsung DeX

208 Connecting to an external display

209 Google apps

2

Table of Contents

Settings

211 Introduction

211 Connections

212 Wi-Fi

215 Bluetooth

217 Data saver

218 NFC and payment

220 Mobile Hotspot and Tethering

221 SIM card manager (dual SIM

models)

222 More connection settings

225 Sounds and vibration

226 Notifications

226 Display

227 Blue light filter

258 Google

259 Accessibility

259 General management

260 Software update

261 User manual

261 About phone

Appendix

262 Accessibility

279 Troubleshooting

285 Removing the battery

228 Changing the screen mode or

adjusting the display colour

230 Screen resolution

230 Screensaver

231 Wallpapers and themes

231 Advanced features

233 Device maintenance

236 Apps

236 Lock screen and security

238 Smart Lock

238 Face recognition

240 Iris recognition

246 Fingerprint recognition

250 Samsung Pass

253 Secure Folder

257 Cloud and accounts

258 Backup and restore

3

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.

•

Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.

•

You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.

•

Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.

4

Basics

•

Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.

•

Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, launch the

About phone

tap

•

Depending on the region, you can view the regulatory information on the device. To view
the information, launch the

→

Status

.

Settings

app and tap

About phone

Settings

→

Legal information

app and

Maintaining water and dust resistance

Your device supports water- and dust-resistance. Follow these tips carefully to maintain the
water- and dust-resistance of your device. Failure to do so may result in damage to your
device.

•

Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for
more than 30 minutes. If you immerse the device in any liquid other than fresh water,
such as salt water, ionised water, or alcoholic beverage, liquid will enter the device faster.

•

Do not expose the device to water moving with force.

•

If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the
device is exposed to other liquids, such as salt water, ionised water, or alcoholic beverage,

.

rinse it with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow
these instructions, the device’s performance and appearance may be affected.

•

If the device has been immersed in water or the microphone or speaker is wet, sound
may not be heard clearly during a call. After wiping the device with a dry cloth, dry it
thoroughly before using it.

•

The touchscreen and other features may not work properly if the device is used in water.

•

If the device is dropped or receives an impact, the water- and dust-resistant features of
the device may be damaged.

•

Your device has been tested in a controlled environment and certified to be water­and dust-resistant in specific situations (meets requirements of classification IP68 as
described by the international standard IEC 60529-Degrees of Protection provided by
Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1.5 metre, 30
minutes). Despite this classification, it is still possible for your device to be damaged in
certain situations.

5

Basics

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.

Do the following when the device heats up:

•

Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.

•

If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.

•

When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

6

Basics

When the device heats up during use

When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.

•

During the initial setup after purchase or when restoring data

•

When downloading large files

•

When using apps that require more power or using apps for extended periods

–

When playing high-quality games for extended periods

–

When recording videos for extended periods

–

When streaming videos while using the maximum brightness setting

–

When connecting to a TV

•

While multitasking (or, when running many apps in the background)

–

When using Multi window

–

When updating or installing apps while recording videos

–

When downloading large files during a video call

–

When recording videos while using a navigation app

•

When using large amount of data for syncing with the cloud, email, or other accounts

•

When using a navigation app in a car while the device is placed in direct sunlight

•

When using the mobile hotspot and tethering feature

•

When using the device in areas with weak signals or no reception

•

When charging the battery with a damaged USB cable

•

When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead

•

When you are roaming

7

Basics

Do the following when the device heats up:

•

Keep the device updated with the latest software.

•

Conflicts between running apps may cause the device to heat up. Restart the device.

•

Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

•

Close apps that increase battery consumption or that run in the background when
not in use.

•

Delete unnecessary files or unused apps.

•

Decrease the screen brightness.

•

If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.

Device limitations when the device overheats

When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.

•

If the device becomes hotter than usual, a device overheating message will appear. To
lower the device’s temperature, the screen brightness and the performance speed will be
limited and battery charging will stop. Running apps will be closed and you will only be
able to make emergency calls until the device cools down.

•

If the device overheats or feels hot for a prolonged period, a power off message will
appear. Turn off the device, and wait until it cools down.

8

Basics

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

•

Do not store your device in very cold or very hot temperatures.

•

Do not expose your device to direct sunlight for extended periods.

•

Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.

•

Do not place the device in any areas that may overheat, such as on an electric heating
mat.

•

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.

•

Never use a damaged charger or battery.

9

Basics

Device layout and functions

Package contents

Refer to the quick start guide for package contents.

•

The items supplied with the device and any available accessories may vary
depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible
with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.

10

Basics

Proximity/Light sensor

Device layout

Speaker

Iris recognition LED

LED indicator

Volume key

Bixby key

Edge screen

Touchscreen

Front camera

Iris recognition camera

Power key

Edge screen

Multipurpose jack (USB

Type-C)

S Pen

11

Basics

Flash

Rear camera (Dual)

Microphone

GPS antenna

SIM card / Memory card
tray

Fingerprint recognition
sensor

Heart rate sensor

Speaker

Microphone

•

Connectivity problems and battery drain may occur in the following situations:

MST antenna

NFC antenna /
Wireless charging coil

Main antenna

Earphone jack

–

If you attach metallic stickers on the antenna area of the device

–

If you attach a device cover made with metallic material to the device

–

If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection

•

Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.

•

Do not cover the proximity/light sensor area with screen accessories, such as a
screen protector or stickers. Doing so may cause the sensor to malfunction.

•

The colours on the Edge screen may look different depending on your viewing
position.

12

Basics

Hard keys

Volume key

Bixby key

Key Function

•

Press and hold to turn the device on or off.

Power

•

Press to turn on or lock the screen.

•

Press to open Bixby Home. Refer to Bixby for more information.

Power key

Bixby

Volume

Soft buttons

Show and hide

Recents button

•

Press and hold to launch Bixby Voice. Refer to Bixby Voice for more
information.

•

Press to adjust the device volume.

Back button

button

Home button

When you turn on the device, the soft buttons will appear at the bottom of the screen. The
soft buttons are set to the Recents button, Home button, and Back button by default. Refer to

Navigation bar (soft buttons) for more information.

13

Basics

S Pen

S Pen button

S Pen nib

Name Functions

Tweezers

S Pen nib

S Pen button

Tweezers

•

Use the S Pen to write, draw, or perform touch actions on the
screen.

•

Hover the S Pen over items on the screen to access additional
S Pen features, such as the Air view feature.

•

Hover the S Pen over the screen and press the S Pen button to
display the Air command features.

•

While pressing and holding the S Pen button, drag the S Pen over
items to select them.

•

Remove the S Pen nib with the tweezers when replacing the nib.

14

Basics

1

Detaching the S Pen

Press the end of the S Pen to disengage it. Then, pull the S Pen from the slot. To store the
S Pen, reinsert it into the slot and push it until it clicks into place.

2

Replacing the S Pen nib

If the nib is dull, replace it with a new one.

Firmly hold the nib with the tweezers and remove it.

1

15

Basics

Insert a new nib into the S Pen.

2

Be careful not to pinch your fingers with the tweezers.

•

Do not reuse old nibs. Doing so may cause the S Pen to malfunction.

•

Do not press the nib excessively when inserting the nib into the S Pen.

•

Do not insert the round end of the nib into the S Pen. Doing so may cause damage
to the S Pen or your device.

•

Do not bend or apply excessive pressure with the S Pen while using it. The S Pen
may be damaged or the nib may be deformed.

•

Do not hard press on the screen with the S Pen. The pen nib may be deformed.

•

If you use the S Pen at sharp angles on the screen, the device may not recognise
the S Pen actions.

•

If water enters the S Pen slot, gently shake the device to remove the water from the
slot before using it.

•

For more information about the S Pen, visit the Samsung website.

•

If the S Pen is not working properly, take it to a Samsung Service Centre.

16

Basics

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended
periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.

Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.

To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.

Connect the USB cable to the USB power adaptor.

1

Plug the USB cable into the device’s multipurpose jack.

2

17

Basics

Plug the USB power adaptor into an electric socket.

3

After fully charging, disconnect the charger from the device. Then, unplug the charger

4

from the electric socket.

Charging with a Micro USB cable

Connect the Micro USB connector to charge the battery with a Micro USB cable. Do not plug a
Micro USB cable into your device’s multipurpose jack. Doing so may damage the device.

The Micro USB connector is used for charging the battery and connecting to a
computer via the Micro USB cable.

Micro USB Connector

Micro USB Cable

18

Basics

Charging other devices

Use the USB connector (USB Type-C) to charge another mobile device with your device’s
battery.

Plug the USB connector (USB Type-C) into your device’s multipurpose jack, and connect your
device and the other device via the other device’s USB cable.

When charging starts, the battery charging icon will appear on the other device’s screen.

Your device The other

device

USB Connector

(USB Type-C)

The other device's

USB cable

The app selection pop-up window that appears on your device is for data transfer. Do
not select an app from the pop-up window.

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•

Optimise the device using the device maintenance feature.

•

When you are not using the device, turn off the screen by pressing the Power key.

•

Activate power saving mode.

19

Basics

•

Close unnecessary apps.

•

Deactivate the Bluetooth feature when not in use.

•

Deactivate the Wi-Fi feature when not in use.

•

Deactivate auto-syncing of apps that need to be synced, such as emails.

•

Decrease the backlight time.

•

Decrease the screen brightness.

Battery charging tips and precautions

•

When the battery power is low, the battery icon appears empty.

•

If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.

•

If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.

•

Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.

•

The device can be used while it is charging, but it may take longer to fully charge the
battery.

•

If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.

•

While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.

•

If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.

•

If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.

20

Basics

Fast charging

The device has a built-in fast charging feature. You can charge the battery more quickly while
the device or its screen is turned off.

Increasing the charging speed

To increase the charging speed, turn the device or its screen off when you charge the battery.
While charging the battery when the device is turned off, the

If the fast charging feature is not activated, launch the

→

Battery

activate it.

→ →

•

You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.

•

If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.

Advanced settings

, and then tap the

Settings

Fast cable charging

icon appears on the screen.

app, tap

Device maintenance

switch to

Wireless charging

The device has a built-in wireless charging coil. You can charge the battery using a wireless
charger (sold separately).

Fast wireless charging

You can charge your device faster using the fast wireless charging feature. To use this feature,
you must use a charger and components that support the fast wireless charging feature.

If the fast wireless charging feature is not activated, launch the

→

maintenance
charging

switch to activate it.

•

The on/off option will be added in your device’s settings menu when you first place
it on the charger.

•

A fan inside the charger may produce noise during fast wireless charging.

Battery

→ →

Advanced settings

, and then tap the

Settings

app, tap

Fast wireless

Device

21

Basics

Charging the battery

Place the centre of the device’s back on the centre of the wireless charger.

1

The estimated charging time will appear on the screen. The actual charging time may
vary depending on the charging conditions.

After fully charging, disconnect the device from the wireless charger.

2

Precautions for wireless charging

•

Do not place the device on the wireless charger with a credit card or radio­frequency identification (RFID) card (such as a transportation card or a key card)
placed between the back of the device and the device cover.

•

Do not place the device on the wireless charger when conductive materials, such
as metal objects and magnets, are placed between the device and the wireless
charger.

The device may not charge properly or may overheat, or the device and the cards
may be damaged.

•

If you use the wireless charger in areas with weak network signals, you may lose
network reception.

•

Use Samsung-approved wireless chargers. If you use other wireless chargers, the
battery may not charge properly.

22

Basics

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

For dual SIM models, you can insert two SIM or USIM cards so you can have two phone
numbers or service providers for a single device. In some areas, data transfer speeds may be
slower if two SIM cards are inserted in the device than when one SIM card is inserted.

Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.

Some LTE services may not be available depending on the service provider. For more
information about service availability, contact your service provider.

►

Single SIM models:

21 3

54

23

Basics

►

Dual SIM models:

21 3

54

24

Basics

Insert the ejection pin into the hole on the tray to loosen the tray.

1

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.

Pull out the tray gently from the tray slot.

2

►

3

Single SIM models: Place the SIM or USIM card on the tray 1 with the gold-coloured

contacts facing downwards.

►

Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured
contacts facing downwards. Place the primary SIM or USIM card on the tray 1 (
secondary SIM or USIM card on the tray 2 (

2 ).

1

2

Tray 1

Tray 2

Gently press the SIM or USIM card into the tray to secure it.

4

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

Insert the tray back into the tray slot.

5

1 ) and the

•

If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

25

Basics

Correct card installation

►

Single SIM models:

Nano-SIM card

►

Dual SIM models:

Nano-SIM card 1

microSD card

Nano-SIM card 2

Nano-SIM card

microSD card

•

Use only a nano-SIM card.

•

You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.

26

Basics

Removing the SIM or USIM card

Insert the ejection pin into the hole on the tray to loosen the tray.

1

Pull out the tray gently from the tray slot.

2

Remove the SIM or USIM card.

3

Insert the tray back into the tray slot.

4

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.

Activating SIM or USIM cards

Launch the
card and tap the switch to activate it.

Settings

app and tap

Connections

→

SIM card manager

. Select a SIM or USIM

Customising SIM or USIM cards

Launch the
USIM card to access the following options:

•

Icon

•

Name

•

Network mode

Settings

: Change the icon of the SIM or USIM card.

: Change the display name of the SIM or USIM card.

app, tap

: Select a network type to use with the SIM or USIM card.

Connections

→

SIM card manager

, and then select a SIM or

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.

Launch the
preferences for your cards in

Settings

app, tap

Connections

PREFERRED SIM CARD

→

SIM card manager

27

, and then set the feature

.

Basics

Memory card (microSD card)

Installing a memory card

Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.

•

Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.

•

Use caution to insert the memory card right-side up.

•

The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it.
If your device cannot format or recognise the memory card, contact the memory
card manufacturer or a Samsung Service Centre.

•

Frequent writing and erasing of data shortens the lifespan of memory cards.

•

When inserting a memory card into the device, the memory card’s file directory
appears in the

My Files

→

SD card

folder.

28

Basics

21 3

4

5

Insert the ejection pin into the hole on the tray to loosen the tray.

1

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.

Pull out the tray gently from the tray slot.

2

When you remove the tray from the device, the mobile data connection will be
disabled.

29

Basics

Place a memory card on the tray 2 with the gold-coloured contacts facing downwards.

3

Tray 1

Tray 2

Gently press the memory card into the tray to secure it.

4

If the card is not fixed firmly into the tray, the memory card may leave or fall out of the
tray.

Insert the tray back into the tray slot.

5

•

If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

Launch the

→

SD card

Insert the ejection pin into the hole on the tray to loosen the tray.

1

Pull out the tray gently from the tray slot.

2

Settings

→

UNMOUNT

app and tap

.

Device maintenance

→

Storage

→ →

Storage settings

30

Basics

Remove the memory card.

3

Insert the tray back into the tray slot.

4

Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.

Launch the

→

SD card

Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.

Settings

→

Format

app and tap

.

Device maintenance

→

Storage

→ →

Storage settings

31

Basics

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the on­screen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap

Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.

Power off

.

Restarting the device

If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.

Volume Down key

Power key

32

Basics

Emergency mode

You can switch the device to emergency mode to reduce battery consumption. Some apps
and functions will be restricted. In emergency mode, you can make an emergency call, send
your current location information to others, sound an emergency alarm, and more.

Activating emergency mode

To activate emergency mode, press and hold the Power key, and then tap

The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.

Deactivating emergency mode

To deactivate emergency mode, tap →
hold the Power key, and then tap

Emergency mode

Turn off Emergency mode

.

Emergency mode

. Alternatively, press and

.

Initial setup

When you turn on your device for the first time or after performing a data reset, follow the on­screen instructions to set up your device.

The initial setup procedures may vary depending on the device’s software and your
region.

Turn on the device.

1

33

Basics

Select your preferred device language and select .

2

Select a language.

Select a Wi-Fi network and connect to it.

3

If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.

Read and agree to the terms and conditions, and tap

4

Follow the on-screen instructions to proceed the initial setup.

5

Set a screen lock method to protect your device. You can protect your personal

6

information by preventing others from accessing your device. To set the screen lock
method later, tap

No, thank you

.

AGREE

.

34

Basics

Sign in to your Samsung account. You can enjoy Samsung services and keep your data

7

up to date and secure across all of your devices. Refer to Samsung account for more
information.

Get your content from Samsung Cloud or a previous device. Refer to Transferring data

8

from your previous device for more information.

Select features you want to use and complete the initial setup.

9

The Home screen will appear.

35

Basics

Samsung account

Introduction

Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can keep your data up to date and secure across
your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see
tips and tricks from Samsung Members, and more.

Create your Samsung account with your email address.

To check the list of services that can be used with your Samsung account, visit

account.samsung.com. For more information on Samsung accounts, launch the

and tap

Cloud and accounts

→

Accounts

→

Samsung account

→ →

Help

.

Registering your Samsung account

Registering a new Samsung account

If you do not have a Samsung account, you should create one.

Launch the

1

Tap

2

3

Samsung account

Follow the on-screen instructions to complete creating your account.

Registering an existing Samsung account

Settings

app and tap

→

CREATE ACCOUNT

Cloud and accounts

.

→

Accounts

→

Add account

Settings

app

.

If you already have a Samsung account, register it to the device.

Launch the

1

Tap

2

Samsung account

Settings

app and tap

→

SIGN IN

Cloud and accounts

.

36

→

Accounts

→

Add account

.

Basics

Enter your email address and password, and then tap

3

If you forget your account information, tap
account information when you enter the required information.

Read and agree to the terms and conditions and tap

4

Tap

5

DONE

to finish registering your Samsung account.

Find ID

SIGN IN

or

Reset password

AGREE

.

.

. You can find your

Removing your Samsung account

When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.

Launch the

1

Tap

2

Samsung account

Settings

app and tap

→ →

Remove account

Cloud and accounts

.

→

Accounts

.

Tap

3

REMOVE

, enter your Samsung account password, and then tap

REMOVE ACCOUNT

Transferring data from your previous device

You can transfer content, such as images, contacts, and messages, from your previous device
via Smart Switch (wirelessly or using a USB connector (USB Type-C)) or from a backup of your
data via Samsung Cloud.

•

This feature may not be supported on some devices or computers.

•

Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.

.

37

Basics

Smart Switch

Transfer data between mobile devices via Smart Switch. To use Smart Switch, launch the

Settings

download it from

app and tap

Galaxy Apps

Cloud and accounts

or

Play Store

→

Smart Switch

.

. If you do not have the app,

Transferring data using a USB connector (USB Type-C)

You can connect your previous device to your device with the USB connector (USB Type-C)
and a USB cable to easily and quickly transfer data.

Plug the USB connector (USB Type-C) into the multipurpose jack of your device.

1

Connect your device and the previous device using the previous device’s USB cable.

2

Your devicePrevious device

USB Connector
(USB Type-C)

The previous device's
USB cable

38

Basics

When the app selection pop-up window appears, tap

3

In the previous device, tap

4

If you do not have the app, download it from

Your device will recognise the previous device and a list of data you can transfer will
appear.

Follow the on-screen instructions to transfer data from the previous device.

5

Do not disconnect the USB cable or USB connector (USB Type-C) from the device
when you are transferring files. Doing so may cause data loss or device damage.

Transferring data increases the battery power consumption of your device. Ensure
that your device is sufficiently charged before transferring data. If the battery power is
low, data transfer may be interrupted.

ALLOW

.

Galaxy Apps

Smart Switch

or

Play Store

→

RECEIVE

.

Transferring data wirelessly via Wi-Fi Direct

.

Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.

On the previous device, launch Smart Switch.

1

If you do not have the app, download it from

On your device, launch the

2

Settings

Galaxy Apps

app and tap

Cloud and accounts

or

Play Store

.

→

Smart Switch

.

Place the devices near each other.

3

39

Basics

On the previous device, tap

4

On your device, tap

5

Follow the on-screen instructions to transfer data from your previous device.

6

WIRELESS

WIRELESS

→

RECEIVE

→

SEND

→

CONNECT

and select the previous device type.

.

Transferring backup data from a computer

Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.

On the computer, visit www.samsung.com/smartswitch to download Smart Switch.

1

On the computer, launch Smart Switch.

2

If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.

Connect your previous device to the computer using the device’s USB cable.

3

On the computer, follow the on-screen instructions to back up data from the device.

4

Then, disconnect your previous device from the computer.

Connect your device to the computer using the USB cable.

5

On the computer, follow the on-screen instructions to transfer data to your device.

6

40

Basics

Viewing imported data

You can view the imported data on the same app from your previous device.

If your new device does not have the same apps to view or play the imported data, the data
will be saved to a similar app. For example, if you import memos and your device does not
have the Memo app, you can view the memos in the

Samsung Notes

app.

Samsung Cloud

Back up data from your previous device to Samsung Cloud and restore the data to your new
device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer
to Samsung account for more information.

Backing up data

On your previous device, sign in to your Samsung account.

1

Launch the

2

•

•

•

Settings

If your device supports Samsung Cloud, launch the

accounts

Back up

tap

The data backup method may vary depending on your model.

Some data will not be backed up. To check which data will be backed up, launch

Settings

the
under

BACKUP AND RESTORE

app, select the backup option, and back up your data.

→

Samsung Cloud

, and then back up your data.

app, tap

Cloud and accounts

, select your device under

, and then tap

Settings

→

Samsung Cloud

Back up

.

app, tap

BACKUP AND RESTORE

, select your device

Cloud and

,

41

Basics

Restoring data

On your new device, launch the

1

Cloud

Select your previous device under

2

Tick the data types you want to restore and tap

3

.

Settings

BACKUP AND RESTORE

app and tap

RESTORE

Cloud and accounts

and tap

.

Restore data

→

Samsung

Syncing data

You can sync data saved in your devices with Samsung Cloud and access it from other
devices.

On your new device, launch the

1

.

Settings

→

Sync settings

2

Cloud

Tap →

Settings

.

app and tap

Cloud and accounts

→

Samsung

.

Tap the switches next to the items you want to sync with.

3

Checking data

You can check the saved items and used memory of your Samsung Cloud. Launch the

Settings

•

•

app and tap

You can immediately check your used memory and saved items, such as

SAMSUNG NOTES

page. You can change the settings or check the saved data.

You can check the backup data in your Samsung account by using the

RESTORE

option. Select your device and tap

Cloud and accounts

, and

SAMSUNG CLOUD DRIVE

→

Samsung Cloud

Restore data

.

. Tap each card and enter the next

BACKUP AND

.

GALLERY

,

42

Basics

Understanding the screen

Controlling the touchscreen

•

Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.

•

To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.

•

Leaving the touchscreen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the
device.

•

The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.

•

It is recommended to use fingers or the S Pen when you use the touchscreen.

Tapping

Tap the screen.

43

Basics

Tapping and holding

Tap and hold the screen for approximately 2 seconds.

Dragging

Tap and hold an item and drag it to the target position.

Double-tapping

Double-tap the screen.

44

Basics

Swiping

Swipe upwards, downwards, to the left, or to the right.

Spreading and pinching

Spread two fingers apart or pinch on the screen.

45

Basics

Navigation bar (soft buttons)

When you turn on the device, the soft buttons will appear on the navigation bar at the
bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back
button by default. The functions of the buttons can change according to the app currently
being used or usage environment.

Show and hide

button

Recents button

Back button

Home button

Button Function

Show and hide

Recents

•

Double-tap to pin or hide the navigation bar.

•

Tap to open the list of recent apps.

•

Tap to return to the Home screen.

Home

•

Back

Tap and hold to launch

•

Tap to return to the previous screen.

Google Assistant

.

Displaying or hiding the navigation bar

Using the Show and hide button at the left side of the navigation bar, you can set the
navigation bar to be hidden or pinned on the screen when you use apps or features. The
navigation bar is pinned by default.

If you want to view files or use apps in full screen, double-tap the Show and hide button to
hide the navigation bar.

To show the navigation bar again, drag upwards from the bottom of the screen.

•

On certain screens, such as the Home screen, the navigation bar will always be
displayed and the Show and hide button will not appear.

•

Even after you pin the navigation bar, it can be hidden while using some apps or
features, such as a video player.

46

Basics

Turning on the screen using the Home button

Hard press the Home button or the Home button area to turn on the screen.

On the Always On Display, you can also turn on the screen by double-tapping the Home
button.

Do not hard press the Home button or the Home button area with the S Pen. The pen
nib may be deformed.

Setting the navigation bar

Launch the

•

Show and hide button

whether or not to display the button for each app.

•

BACKGROUND COLOUR

•

Hard press Home button

press the Home button. You can also adjust the amount of pressure needed to use the
Home button when hard pressing it.

•

Unlock with Home button

locked screen when you hard press the Home button. This feature is available when

press Home button

•

Button layout

Settings

: Change the order of the buttons on the navigation bar.

app, tap

: Add a button to hide or pin the navigation bar. You can set

is activated.

Display

: Change the navigation bar’s background colour.

: Set the device to return to the Home screen when you hard

: Set the device to unlock the screen without swiping on the

→

Navigation bar

, and then select an option.

Hard

47

Basics

Home screen and Apps screen

The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.

The Apps screen displays icons for all apps, including newly installed apps.

The screen may appear differently depending on the region or service provider.

Edge panel handle

A widget

Bixby Home indicator. View your

customised content.

Navigation bar (soft buttons)

Favourite apps

48

Basics

Switching between Home and Apps screens

On the Home screen, swipe upwards or downwards to open the Apps screen.

To return to the Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, tap the Home button or the Back button.

Home screen Apps screen

If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area and tap

→

Apps button

→

Show Apps button

→

APPLY

. The Apps button will be added at the

Home screen settings

bottom of the Home screen.

Apps button

49

Basics

Moving items

Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.

To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then drag it to the top of the screen. A shortcut to the app will be added on the Home
screen.

You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.

Creating folders

Create folders and gather similar apps to quickly access and launch apps.

On the Home screen or the Apps screen, tap and hold an app, and then drag it over

1

another app.

Drop the app when a folder frame appears around the apps.

2

A new folder containing the selected apps will be created. Tap
enter a folder name.

•

Adding more apps

Tap

ADD APPS

on the folder. Tick the apps to add and tap

Enter folder name

ADD

. You can also add an app

and

by dragging it to the folder.

•

Moving apps from a folder

Tap and hold an app to drag it to a new location.

50

Basics

•

Deleting a folder

Tap and hold a folder, and then tap
folder’s apps will be relocated to the Apps screen.

Delete folder

. Only the folder will be deleted. The

Editing the Home screen

On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.

•

Adding panels: Swipe to the left, and then tap .

•

Moving panels: Tap and hold a panel preview, and then drag it to a new location.

•

Deleting panels: Tap on the panel.

•

Wallpapers

•

Themes

and wallpapers will change depending on the selected theme.

•

Widgets

information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.

•

Home screen settings

Home screen and more.

: Change the wallpaper settings for the Home screen and the locked screen.

: Change the device’s theme. Visual elements of interface, such as colours, icons,

: Widgets are small apps that launch specific app functions to provide

: Change the size of the grid to display more or fewer items on the

51

Basics

Displaying all apps on the Home screen

Without using a separate Apps screen, you can set the device to display all apps on the
Home screen. On the Home screen, tap and hold an empty area, and then tap

→

settings

You can now access all your apps by swiping to the left on the Home screen.

Home screen layout

→

Home screen only

→

APPLY

.

Home screen

Indicator icons

Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.

The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.

Icon Meaning

No signal

Signal strength

Roaming (outside of normal service area)

/

/ / /

Preferred SIM or USIM card for calls (dual SIM models)

GPRS network connected

EDGE network connected

UMTS network connected

HSDPA network connected

HSPA+ network connected

LTE network connected (LTE-enabled models)

Wi-Fi connected

Bluetooth feature activated

Location services being used

Call in progress

Missed call

New text or multimedia message

52

Basics

Icon Meaning

Lock screen

Alarm activated

Mute mode activated

Vibration mode activated

Flight mode activated

Error occurred or caution required

Battery charging

Battery power level

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.

To unlock the screen, swipe in any direction when the screen turns on.

If the screen is off, press the Power key or hard press the Home button or the Home button
area to turn on the screen.

Locked screen

53

Basics

Changing the screen lock method

To change the screen lock method, launch the

Screen lock type

When you set a pattern, PIN, password, face, fingerprint, or iris for the screen lock method,
you can protect your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code whenever
unlocking it.

•

Swipe

•

Pattern

•

PIN

•

Password

the screen.

•

None

•

Face

information.

•

Iris

: Swipe in any direction on the screen to unlock it.

: Enter a PIN with at least four numbers to unlock the screen.

: Do not set a screen lock method.

: Register your face to unlock the screen. Refer to Face recognition for more

: Register your irises to unlock the screen. Refer to Iris recognition for more

, and then select a method.

: Draw a pattern with four or more dots to unlock the screen.

: Enter a password with at least four characters, numbers, or symbols to unlock

Settings

app, tap

Lock screen and security

→

information.

•

Fingerprints

recognition for more information.

You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the
app, tap

factory reset

: Register your fingerprints to unlock the screen. Refer to Fingerprint

Lock screen and security

switch to activate it.

→

Secure lock settings

Settings

, and then tap the

Auto

54

Basics

Screen capture

Capture a screenshot while using the device and write on, draw on, crop, or share the
captured screen. You can capture the current screen and scrollable area.

Capturing a screenshot

Use the following methods to capture a screenshot. Captured screenshots will be saved in

Gallery

•

•

•

After capturing a screenshot, use the following options on the toolbar at the bottom of the
screen:

.

Key capture: Press and hold the Volume Down key and the Power key simultaneously.

Swipe capture: Swipe your hand to the left or right across the screen.

Air command capture: Detach the S Pen from the slot to open the Air command panel,
and then tap

•

It is not possible to capture a screenshot while using some apps and features.

•

If capturing a screenshot by swiping is not activated, launch the

Advanced features

Screen write

. Refer to Screen write for more information.

, and then tap the

Palm swipe to capture

switch to activate it.

Settings

app, tap

•

Bixby Vision

This option is not supported when you capture a screenshot using the
feature.

•

Scroll capture

page, such as a webpage. When you tap
scroll down and more content will be captured.

•

Draw

: Write or draw on the screenshot.

•

Crop

: Crop a portion from the screenshot. The cropped area will be saved in

•

Share

: Share the screenshot with others.

If the options are not visible on the captured screen, launch the

Advanced features

: Recognise content using Bixby Vision and search for relevant information.

: Capture the current content and the hidden content on an elongated

Scroll capture

, and then tap the

Smart capture

, the screen will automatically

switch to activate it.

Screen write

Settings

Gallery

app, tap

.

55

Basics

Launch Settings.

Notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.

To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.

You can open the notification panel, even on the locked screen.

You can use the following functions on the notification panel.

Quick setting buttons

View the notification details and

perform various actions.

Access the notification settings.

SIM and USIM card feature
preferences. Tap to access the
SIM card manager. (dual SIM
models)

Clear all notifications.

56

Basics

Using quick setting buttons

Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.

To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.

To rearrange buttons, tap
another location.

→

Button order

, tap and hold a button, and then drag it to

57

Basics

Entering text

Keyboard layout

A keyboard appears automatically when you enter text to send messages, create notes, and
more.

•

When the keyboard is opened for the first time, the keyboard setup screen will
appear. Set the language, keyboard type, and keyboard settings and then tap

START

•

Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.

Additional keyboard functions.

Enter uppercase. For all caps, tap

.

it twice.

Enter symbols.

View more keyboard functions.

Delete a preceding character.

Break to the next line.

Enter a space.

Changing the input language

Tap →
languages to use. When you select two or more languages, you can switch between the input

Languages and types

→

MANAGE INPUT LANGUAGES

, and then select the

languages by swiping to the left or right on the space key.

58

Basics

Changing the keyboard layout

Tap →

Languages and types

On

3x4 keyboard

corresponding key repeatedly until the desired character appears.

, a key has three or four characters. To enter a character, tap the

, select a language, and then select a keyboard layout to use.

Additional keyboard functions

•

: Predict words based on your input and show word suggestions. To return to the
keyboard functions list, tap

•

: Enter emoticons.

•

: Attach stickers.

•

: Attach animated GIFs.

•

: Enter text by voice.

•

: Change the keyboard settings.

•

→ : Create a live message. Instead of a text message, record your actions while

handwriting or drawing a message and save it as an animated file. Refer to Live message

.

for more information.

•

→ : Switch to handwriting mode.

Switch to the standard keyboard.

You can quickly switch to handwriting mode by hovering the S Pen over the text
field and tapping

Advanced features

tap
activate it.

View information about editing
handwriting.

. If this feature is not activated, launch the

→

S Pen

, and then tap the

Direct pen input

Settings

switch to

app,

•

•

→ : Add an item from the clipboard.

→ : Change the keyboard for one-handed operation.

59

Basics

Copying and pasting

Tap and hold over text.

1

Drag or to select the desired text, or tap

2

Tap

Copy

or

Cut

3

The selected text is copied to the clipboard.

Tap and hold where the text is to be inserted and tap

4

To paste text that you have previously copied, tap

.

Select all

Paste

Clipboard

to select all text.

.

and select the text.

Dictionary

Look up definitions for words while using certain features, such as when browsing webpages.

Tap and hold over a word that you want to look up.

1

If the word you want to look up is not selected, drag

Tap

2

More

→

Dictionary

on the options list.

or to select the desired text.

If a dictionary is not preinstalled on the device, tap
next to a dictionary to download it.

View the definition in the dictionary pop-up window.

3

To switch to the full screen view, tap
definitions. In the detailed view, tap

Search Web

to use the word as a search term.

. Tap the definition on the screen to view more

to add the word to your favourite words list or tap

Move to Manage dictionaries

→

60

Apps and features

Installing or uninstalling apps

Galaxy Apps

Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.

Open the

Samsung

This app may not be available depending on the region or service provider.

folder and launch the

Galaxy Apps

app.

Installing apps

Browse apps by category or tap the search field to search for a keyword.

Select an app to view information about it. To download free apps, tap
and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap →
then select an option.

Settings

→

Auto update apps

INSTALL

. To purchase

, and

Play Store

Purchase and download apps.

Launch the

Play Store

app.

Installing apps

Browse apps by category or search for apps by keyword.

Select an app to view information about it. To download free apps, tap
and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap →
then select an option.

61

Settings

→

INSTALL

Auto-update apps

. To purchase

, and

Apps and features

Managing apps

Uninstalling apps and using app sleep mode

Tap and hold an app and select an option.

•

Disable

•

Uninstall

Enabling apps

: Disable selected default apps that cannot be uninstalled from the device.

: Uninstall downloaded apps.

Launch the

Settings

app, tap

Apps

→ →

Disabled

, select an app, and then tap

ENABLE

Setting app permissions

For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap
the app.

To view your app permission settings, launch the
and tap

To view or change app permission settings by permission category, launch the
and tap
grant permissions.

Permissions

Apps

→ →

If you do not grant permissions to apps, the basic features of the apps may not
function properly.

. You can view the app’s permissions list and change its permissions.

App permissions

ALLOW

on the pop-up window to grant permissions to

Settings

. Select an item and tap the switches next to apps to

app and tap

Apps

. Select an app

Settings

app

.

62

Apps and features

S Pen features

Air command

Air command is a menu that provides S Pen features and quick access to frequently used
apps.

To open the Air command panel, detach the S Pen from the slot or hover the S Pen over the
screen and press the S Pen button. You can also tap the Air command icon with the S Pen.

Drag upwards or downwards on the Air command panel and select a function or app you
want.

When the screen is off or locked with a screen lock method, removing the S Pen will
not open the Air command panel.

Create note

View all notes

Smart select

Screen write

Live message

Translate

Air command settings

Adding shortcuts to the Air command panel

Air command icon

Bixby Vision

Add shortcuts to frequently used apps or functions to the Air command panel.

On the Air command panel, tap
panel.

Alternatively, open the Air command panel and tap

Add shortcuts

and select apps or functions to open from the

→

Shortcuts

63

.

Apps and features

S Pen features

Activate various S Pen features from the Air command panel. The shortcuts that do not
appear on the panel by default can be added by using the Add shortcuts feature.

•

Create note

: Create notes easily in a pop-up window without launching the

Samsung

Notes

•

View all notes

•

Smart select

saving. Refer to Smart select for more information.

•

Screen write

captured image. You can also capture the current content and the hidden content on an
elongated page, such as a webpage. Refer to Screen write for more information.

•

Live message

your actions while handwriting or drawing a live message and saving it as an animated
file. Refer to Live message for more information.

•

Translate

information.

•

Bixby Vision

information or detect and translate text. Refer to Bixby Vision for more information.

•

Magnify

app. Refer to Create note for more information.

: View all notes in the

: Use the S Pen to select an area and perform actions, such as sharing or

: Capture screenshots to write or draw on them or crop an area from the

: Instead of text message, create and send a unique message by recording

: Hover the S Pen over a word to translate it. Refer to Translate for more

: Use the Bixby Vision features to search for similar images, locations, or wine

: Hover the S Pen over an area of the screen to enlarge it. Refer to Magnify for

Samsung Notes

app.

more information.

•

Glance

the app in full screen view. Refer to Glance for more information.

•

Colouring

for more information.

•

Add shortcuts

: Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open

: Add colours to images provided by PENUP using the S Pen. Refer to Colouring

: Add shortcuts to frequently used apps to the Air command panel.

64

Apps and features

Eraser mode

Air command icon

When the Air command panel is closed, the Air command icon will remain on the screen. You
can open the Air command panel by tapping the icon with the S Pen.

To move the icon, drag

To remove the icon, drag

If the Air command icon does not appear on the screen, launch the

Advanced features

→

to a new location.

to

Remove

S Pen

, and then tap the

at the top of the screen.

Floating icon

switch to activate it.

Create note

Create notes easily in a pop-up window without launching the

Open the Air command panel and tap

1

while pressing and holding the S Pen button.

The note screen will appear as a pop-up window.

Create a note using the S Pen.

2

Create note

. Alternatively, double-tap the screen

Samsung Notes

Settings

app, tap

app.

Pen mode

Undo

Redo

When you are finished composing the note, tap

3

The note will be saved in

Samsung Notes

SAVE

.

.

65

Apps and features

Smart select

Use the S Pen to select an area and perform actions, such as sharing or saving. You can also
select an area from a video and capture it as a GIF animation.

When there is content you want to capture, such as a part of an image, open the Air

1

command panel and tap

Select a desired shape icon on the toolbar and drag the S Pen across the content you

2

want to select.

Smart select

.

Auto select

Tap

If text is included in the selected area, tap
the selected area.

To pin the selected area at the top of the screen, tap

to automatically reshape the selected area.

Extract text

to recognise and extract text from

Pin to screen

.

Select an option to use with the selected area.

3

•

Bixby Vision

information.

•

Draw

•

Share

•

Set as

•

Save

: Write or draw on the selected area.

: Share the selected area with others.

: Set the selected area to be displayed on the Always On Display.

: Save the selected area in

: Recognise content using Bixby Vision and search for relevant

Gallery

.

66

Apps and features

Capturing an area from a video

While playing a video, select an area and capture it as a GIF animation.

When there is content you want to capture during video playback, open the Air

1

command panel and tap

Smart select

.

On the toolbar, tap

2

Adjust the position and size of the capturing area.

3

Adjust the

position.

Tap

4

RECORD

•

Before capturing a video, make sure that the video is playing.

•

The maximum duration you can capture an area of the video for will be displayed

to start capturing.

Animation

.

Drag a corner of
the frame to
resize.

Select a quality.

on the screen.

•

When capturing an area from a video, its sound will not be recorded.

Tap

5

6

STOP

Select an option to use with the selected area.

•

Draw

the file.

•

Share

•

Save

to stop capturing.

: Write or draw on the selected area. Tap

: Share the selected area with others.

: Save the selected area in

Gallery

Preview

.

to view the result before saving

67

Apps and features

Redo

Screen write

Capture screenshots to write or draw on them or crop an area from the captured image.

It is not possible to capture a screenshot while using some apps.

When there is content you want to capture, open the Air command panel and tap

1

.

write

The current screen is automatically captured and the editing toolbar appears.

If you capture the content on an elongated page, such as a webpage, tap

2

to capture the hidden content. Tap
complete, and then tap

Write a memo on the screenshot.

3

Undo

Pen mode

Eraser mode

DONE

SCROLL CAPTURE

.

repeatedly until screen capture is

Screen

Scroll capture

68

Apps and features

Select an option to use with the screenshot.

4

•

Crop

•

Share

•

Save

: Crop a portion of the screenshot. Only the cropped area will be saved in

: Share the screenshot with others.

: Save the screenshot in

Gallery

.

Gallery

Live message

Instead of a text message, create and send a unique message by recording your actions while
handwriting or drawing a live message and saving it as an animated file.

When you want to send an animated message while composing a message, open the

1

Air command panel and tap
keyboard.

Live message

. Alternatively, tap → on the Samsung

.

The live message window will appear.

Customise pen settings and background image.

2

•

•

•

•

: Change the writing effect.

: Change the pen’s radius.

: Change the pen’s colour.

BACKGROUND

: Change the background colour or image.

69

Apps and features

Write or draw on the live message window.

3

Change the

background

colour or

image.

Customise pen

settings.

Open your live

messages list.

When you are finished, tap

4

DONE

Progress bar

Preview.

Start over.

Undo

and send the message.

The live message will be saved in

Gallery

as an animated GIF file and it will be attached to

the current message.

You can also share live messages using other sharing methods.

•

Select a live message in

•

On other screens rather than the message composition screen, open the Air
command, tap

SHARE

.

Live message

Gallery

and tap .

, create a live message, and then tap

DONE

→

70

Apps and features

Translate

Hover the S Pen over the text you want to translate. The units included in the text will also be
converted.

•

To use this feature, your device must be connected to a Wi-Fi or mobile network.

•

This feature does not support some languages.

•

This feature is available only when detectable text is on the screen.

When there are text you want to translate, open the Air command panel and tap

1

Translate

Select the languages on the translator panel at the top of the screen.

2

.

You can change the text between words and sentences by tapping

Hover the S Pen over the text you want to translate or the unit you want to convert.

3

The translated text will appear above the original text. To listen to the pronunciation of
the original text, tap

The icon may not appear depending on the language you select.

Text selecting

granularity (word

or sentence)

Select languages.

.

or .

Translation result

To close the translator, tap on the translator panel.

4

71

Apps and features

Bixby Vision

When you hover the S Pen over the content, the content is recognised and available search
icons will appear. Use the features to search for similar images, locations, or wine information,
detect and translate text, and more. Refer to Bixby Vision for more information.

When there is an image you want to search for relevant information or extract text from,

1

open the Air command panel and tap

Hover the S Pen over the content you want.

2

When the content is recognised, the available search icons will appear.

Bixby Vision

.

Select an icon you want.

3

To close Bixby Vision, tap on the Bixby Vision panel.

4

72

Apps and features

Magnify

Hover the S Pen over an area of the screen to enlarge it.

Open the Air command panel, tap
enlarge.

Change the magnification ratio.

Change the size of the magnifier.

Magnify

, and hover the S Pen over the area you want to

Close the magnifier.

73

Apps and features

Glance

Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full
screen view.

For example, launch a map app, open the Air command panel, and then tap
will be reduced to a thumbnail at the bottom of the screen. While browsing webpages, hover
the S Pen over the thumbnail to open the map app on the full screen and quickly search for
places.

Thumbnail

Glance

. The app

Hover the S Pen away from the screen to reduce the app to a thumbnail again.

To close the minimised app, tap and hold the thumbnail and drag it to
the screen.

Remove

at the top of

74

Apps and features

Colouring

You can colour images provided by PENUP. Using the various colours, add your own colours
to images.

Open the Air command panel, tap
image. When you are finished, save the image to

Colouring

, select an image, and then start colouring the

Gallery

or post it to PENUP.

75

Apps and features

Air view

Hover the S Pen over an item on the screen to preview content or view information in a pop­up window.

In some apps, Action buttons will be displayed on the preview window.

Action buttons

If this feature is not activated, launch the

, and then tap the

Pen

Air view

switch to activate it.

Settings

app, tap

Advanced features

→

Pen Select

While pressing and holding the S Pen button, drag the S Pen over text or item lists to select
multiple items or text. You can also copy and paste the selected items or text into another
app or share them with others.

S

76

Apps and features

Screen off memo

You can quickly create memos by writing on the screen without turning on it. You can also pin
or edit a memo on the Always On Display.

If this feature is not activated, launch the

, and then tap the

Pen

Screen off memo

Settings

switch to activate it.

app, tap

Advanced features

Creating a screen off memo

When the screen is off, detach the S Pen or tap the screen with the S Pen while pressing

1

and holding the S Pen button.

Write or draw a memo.

2

To extend the page, tap

To pin the memo on the Always On Display, tap →

3

pinned memo will not be saved yet.

To save the memo, tap
be saved to

Samsung Notes

.

SAVE IN NOTES

→

COLLECTIONS

PIN TO ALWAYS ON DISPLAY

or reinsert the S Pen into the slot. The memo will

→

Screen off memo

.

→

. The

S

77

Apps and features

Viewing the pinned memo on the Always On Display

When you pin a screen off memo, you can view the memo on the Always On Display.

To edit the pinned memo, double-tap the memo. If you pin the edited memo on the Always
On Display again, the original memo will be saved to

Screen off memo

To minimise the pinned memo, double-tap

.

. The memo will be displayed as the icon on

Samsung Notes

the Always On Display. To view the memo again, double-tap

If you do not perform any actions for a certain period after opening a memo, the
memo will be automatically minimised.

→

COLLECTIONS

.

Pinned memo

→

Minimise the memo.

78

Apps and features

Bixby

Introduction

Bixby is a new interface that can communicate with you and it provides services that help you
to use your smartphone more conveniently.

•

Bixby Home: You can view recommended services and information that Bixby provides
by analysing your usage patterns and your routine.

•

Bixby Voice: You can use voice commands to request what you want with Bixby Voice.

•

Bixby Vision

using the Bixby Vision features.

•

Reminder

: You can easily search for relevant information about objects or locations

: You can create reminders to schedule to-do items or to view content later.

•

To use the Bixby feature, your device must be connected to a Wi-Fi or mobile
network.

•

To use the Bixby feature, you must register and sign in to your Samsung account.

79

Apps and features

Press the Bixby key to open Bixby Home. To close Bixby Home, press the key again.

Press and hold the Bixby key to launch Bixby Voice immediately. While pressing and holding
the Bixby key, say what you want to Bixby Voice and then release your finger from the key.
Bixby Voice will perform what you request.

Press the

Bixby key.

Upcoming
reminder

Press and

hold the

Bixby key.

Bixby Voice

icon

Bixby VoiceBixby Home

Available Bixby services may differ depending on the region or service provider.

80

Apps and features

Starting Bixby

When you launch Bixby for the first time, the Bixby intro page will appear. You must register
and sign in to your Samsung account according to the on-screen instructions and agree to
the terms and conditions.

Press the Bixby key.

1

Bixby key

Check the Bixby intro page and tap

2

Select the language to communicate with Bixby Voice and tap

3

Tap

4

5

SIGN IN

If you are already signed in, this step will not appear.

Tap

DONE

and follow the on-screen instructions to sign in to your Samsung account.

to finish registering your Samsung account.

NEXT

.

CONFIRM

.

Read and agree to the terms and conditions and tap →

6

Follow the on-screen instructions to complete the Bixby Voice setup.

7

81

NEXT

.

Apps and features

Bixby Home

On the Bixby Home screen, you can view recommended services and information that Bixby
provides by analysing your usage patterns and your routine.

Opening Bixby Home

Press the Bixby key. Alternatively, swipe to the right on the Home screen.

1

The Bixby Home screen will appear.

Swipe upwards or downwards to view recommended content.

2

Access additional options.

Change the Bixby key setting.

Upcoming reminder

Recommended content

To close Bixby Home, press the Bixby key again. Alternatively, swipe to the left on the

3

screen.

82

Apps and features

Using recommended content on Bixby Home

When you open Bixby Home, you can view the content that is frequently updated as Bixby
cards. Swipe upwards or downwards to view the Bixby cards.

For example, on the way to the office in the morning, you can view your day’s schedule and
play your favourite music on the Bixby Home screen. In the evening, you can set alarms, check
your daily activity, and view your friends’ feeds.

Bixby cards

The content and order of the cards update automatically at a specified interval. To
manually update cards, swipe downwards on the screen.

83

Apps and features

Viewing Bixby cards

The cards that are most useful to you will be shown on the top based on the time and
location. You can view more cards by setting more apps to show as Bixby cards.

On the Bixby Home screen, swipe upwards or downwards to view Bixby cards.

•

At night, Bixby Home will display your alarm for the following morning.

•

If you have added reminders, the most recent reminder will appear on the Bixby Home
screen.

•

View the most recent event created in your planner. Tap a card to view its details.

•

Check today’s weather for your current area in real time and view your location
information.

•

Preview the photos and videos you have taken today.

•

View updated news.

Editing Bixby cards list

•

To pin a card to the top of the Bixby Home screen, tap →

→

Unpin

•

To hide a card from the list, tap →

•

To stop displaying a card on the list, tap →

.

Hide for now

.

Don’t show again

Selecting apps to show as Bixby cards

Add or delete apps to show as cards on the Bixby Home screen.

On the Bixby Home screen, tap
add or delete them.

If an app is not installed on the device, you must install it to use it. On the Bixby Home

→

screen, tap

Settings

→

Settings

→

Cards

→

Cards

and then download an app.

and tap the switches next to items to

Pin to top

.

. To unpin a card, tap

84

Apps and features

Bixby Voice

Bixby Voice is a voice service that helps you use the device more conveniently.

You can talk to Bixby Voice or type text. Bixby Voice will launch a function you request or
show the information you want. It also learns your usage patterns and environments. The
more it learns about you, the more precisely it will understand you.

•

To use Bixby Voice, your device must be connected to a Wi-Fi or mobile network.

•

To use Bixby Voice, you must register and sign in to your Samsung account.

Launching Bixby Voice

Launching Bixby Voice with the Bixby key

When you press and hold the Bixby key, Bixby Voice will launch and start listening.

While pressing and holding the Bixby key, say what you want to Bixby Voice, and then release
your finger from the key.

Bixby Voice icon
(Status:
Listening)

Open the Bixby
Voice full
screen.

85

Apps and features

Share the current screen.

When you tap
screen, you can use the following features.

FULL SCREEN

View your history of

conversations.

My Bixby

Search commands.

, the Bixby Voice full screen will appear. On the Bixby Voice full

Adjust the volume of voice
feedback.

Bixby Voice settings

Suggested commands

Bixby Voice icon

Launching Bixby Voice using your voice

When you set voice wake-up, you can say “Hi Bixby” at any time to start a conversation.
Register your voice to use voice wake-up.

Press and hold the Bixby key, tap

1

the switch to activate it.

Tap and follow the on-screen instructions to complete the setup.

2

Now you can say “Hi Bixby”, and when the device emits a sound, say what you want.

FULL SCREEN

→ →

Voice wake-up

, and then tap

86

Apps and features

Using Bixby Voice

When you say what you want to Bixby Voice, Bixby Voice will display your speech as on-screen
text and launch corresponding functions or show the information you requested.

For example, if you say “Send

okay

to Jenny”, then your message and the contact saved as

Jenny will be automatically entered in the

“Send okay to
Jenny”

Messages

app.

Status: ProcessingStatus: Listening

Corresponding function

launched

If Bixby Voice is on standby ( ), it cannot listen to your voice. Tap the standby status
icon (
icon (

) and say your request again when the icon changes to the listening status
).

87

Apps and features

Status icons

The Bixby Voice icon will change according to Bixby Voice’s current status as follow:

Bixby Voice is listening. Say your request.

Bixby Voice is processing your request.

Bixby Voice is answering your request.

Bixby Voice is on standby. To talk to Bixby Voice, tap this icon and say your request
when the icon changes to the listening status icon.

Getting follow-up questions

Bixby Voice will ask follow-up questions when they are needed to understand your request.

If you just say “Send text”, then Bixby Voice will ask who you want to send a text to. Say the
name of the recipient. If Bixby Voice is on standby (
recipient.

), tap and say the name of the

Closing Bixby Voice

To stop using Bixby Voice, tap the Back button.

88

Apps and features

Viewing supported apps and commands

To view Bixby Voice supported apps and various ways to use Bixby Voice, press and hold
the Bixby key and tap
suggested commands of how to use each app. To use an app, say the suggested command to
Bixby Voice.

FULL SCREEN

→ →

Voice apps and services

. You can view the

Deactivating Bixby Voice

You can deactivate Bixby Voice from launching even when you press and hold the Bixby key
or say “Hi Bixby”.

Press and hold the Bixby key, tap
deactivate it.

FULL SCREEN

→ , and then tap the

Bixby Voice

switch to

89

Apps and features

Bixby Voice usages

Launching apps or functions

Launch apps or functions quickly using Bixby Voice.

Say your request including the app or feature name to help Bixby Voice execute your request
more accurately.

Press and hold the Bixby key, say “Call mom” to Bixby Voice, and then release your finger

1

from the Bixby key.

Bixby will now make a call to the contact saved as mom and you can begin your

2

conversation.

90

Apps and features

Checking the weather or your schedule

Check the weather or your schedule on the Bixby Voice screen.

Press and hold the Bixby key, say “Show me today’s weather” to Bixby Voice, and then release
your finger from the Bixby key.

The weather information will appear on the Bixby Voice screen. Tap the weather information
for details.

Browsing the Internet

You can quickly search for information on the Internet.

For example, press and hold the Bixby key, say “Search for nearby libraries on the Internet” to
Bixby Voice, and then release your finger from the Bixby key.

The Internet app will show the results. Check the results.

91

Apps and features

Using quick commands

You can add quick commands for your frequently used commands so that you can say
commands more quickly and easily. You can also launch multiple commands together by
adding them to a quick command.

Adding recommended quick commands

On the Bixby Home screen, tap →
on a recommended quick command and tap

Adding your own quick commands

On the Bixby Home screen, tap →

1

Tap

ADD

→

2

Add quick command

My Bixby

My Bixby

.

→

Quick commands

on the command you want.

→

Quick commands

. Swipe to the left or right

Add your own quick commands.

.

Tap , say a quick command to add, and then tap

3

Tap

4

Add Bixby command

and select

Select from history

92

SAVE

.

or

Search all commands

.

Apps and features

Select a command that Bixby Voice will perform.

5

If the command contains information to edit, such as time or a name, you can edit them
by tapping

To add additional commands, tap

.

Add another command

.

Tap

SAVE

6

Launching commands using quick commands

Press and hold the Bixby key, say a quick command, and then release your finger from the
Bixby key.

The commands you set to the quick command will launch.

.

93

Apps and features

Additional Bixby Voice functions

Checking supported languages

Bixby Voice is only available in some languages, and certain features may not be available
depending on your region. To see the list of supported languages, press and hold the Bixby
key and tap

FULL SCREEN

→ →

Language and speaking style

→

Languages

.

Using dictation mode

Use dictation mode when it is hard to type.

In the text input field, press and hold the Bixby key and say “Write down” followed by what
you want to enter.

Your spoken words will be converted to on-screen text.

You can also set Bixby Voice to start dictation mode when you press and hold the
Bixby key while the Samsung keyboard is open. To use this feature, press and hold the
Bixby key, tap
activate it.

FULL SCREEN

→ , and then tap the

Dictation on keyboard

switch to

Sending feedback to Bixby Voice

To help Bixby Voice understand you better, give feedback to Bixby Voice on what it has done
for you.

Tap

Tap

when Bixby Voice completes your request.

when Bixby Voice fails to complete your request or an error occurs.

Let's improve.

Well done.

94

Apps and features

Waking up Bixby Voice while using the speaker

You can wake up Bixby Voice by saying “Hi Bixby” even when the speaker plays alarms,
ringtone, or media.

Press and hold the Bixby key, tap

Use when phone speaker playing

FULL SCREEN

switch to activate it.

→ →

Voice wake-up

, and then tap the

Using earphones or a Bluetooth headset

Connect earphones or a Bluetooth headset to the device when your voice is not heard
clearly via the built-in microphone due to noisy environments. Press and hold the Call button
on earphones or a Bluetooth headset to launch Bixby Voice and say your request to the
microphone.

This feature may not be available or its method of use may vary depending on the
earphones and Bluetooth headset.

Call button

95

Apps and features

Bixby Vision

You can easily search for relevant information about objects or locations using the Bixby
Vision features.

Activate Bixby Vision and search for similar images or nearby places. You can also translate
detected text.

Use the following Bixby Vision features:

Search for shopping information.

Detect and translate text.

Search for similar images.

Search for nearby places.

Search for wine information.

Read QR codes.

•

To use this feature, the device must be connected to a Wi-Fi or mobile network.

•

To use this feature, you must register and sign in to your Samsung account.

•

The available features and search results may vary depending on the region or
service provider.

•

This feature may not be available or you may not get correct search results
depending on the image resolution.

•

Samsung is not responsible for the product information provided by Bixby Vision.

96

Apps and features

Launching Bixby Vision

You can launch Bixby Vision using various methods.

•

In the

•

In the

•

In the

•

Open the Air command panel and tap

•

Open the Air command panel, tap

Camera

Gallery

Internet

app, tap

BIXBY VISION

.

app, select an image and tap .

app, tap and hold an image and tap

Bixby Vision

Smart select

Bixby Vision

.

.

, select an area, and then tap

Bixby

Vision

•

Capture a screen and select

.

Camera Gallery Internet

Bixby Vision

on the toolbar.

Smart selectAir command Screen capture toolbar

97

Apps and features

Searching for shopping information

Recognise products and search for information online. You can search for information
even when you do not know the product’s name. You can also search for information by
recognising the product’s barcode.

For example, if you want to search for the product’s information online, use the Bixby Vision
features. The device will search for and show you the results.

Point the camera towards the desired image or object and activate Bixby Vision.

1

Keep the object within the frame in the camera’s viewfinder to recognise it.

2

When the object is recognised, the available search icons will appear.

Tap .

3

You can view the product’s details if there is related information online.

98

Apps and features

Detecting and translating text

Detect text in an image to share or translate it.

For example, if you want to know what a sign says while travelling abroad, use the Bixby
Vision features. The device will detect the sign’s text and translate it into the language you
select.

Point the camera towards the desired image or object and activate Bixby Vision.

1

Keep business cards or text within the frame in the camera’s viewfinder to recognise it.

2

When text is recognised, the available search icons will appear.

Tap .

3

•

Save in Contacts

: Save the information extracted from the business card as a contact.

•

Extract

•

Translate

: Detect text and share it with others. You can edit the text before sharing it.

: Detect text and translate it. Select a target language.

Translate

Extract

99

Apps and features

Setting languages for text detection

Activate Bixby Vision.

1

Tap →

2

Select

3

To set Bixby Vision to automatically detect languages, tap the
switch to activate it.

Settings

Documents

→

Select languages

or

Business cards

.

, check languages to use, and then tap

Auto detect language

DONE

.

Searching for similar images

Search for images similar to the recognised object online. You can view various images with
properties similar to the object, such as colour or shape.

For example, if you want to know the title of a photo or image, use the Bixby Vision
features. The device will search for and show you related information or images with similar
characteristics.

Point the camera towards the desired image or object and activate Bixby Vision.

1

Keep the object within the frame in the camera’s viewfinder to recognise it.

2

When the object is recognised, the available search icons will appear.

Tap .

3

100