Samsung SM-N930RZSACSP, SM-N930RZKACSP User Manual

SMARTPHONE
User Manual
Please read this manual before operating
your device and keep it for future reference.
Legal
WARNING! This product contains chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please call 1-800-SAMSUNG (726-7864).
Note: Water-resistant and dust-resistant based on IP68 rating, which tests submersion up to 5.0 feet for up to 30 minutes.
Intellectual Property
All Intellectual Property, as dened below, owned by
or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to,
inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
ACG_N930R7_EN_UM_TN_PGI_081716_FINAL
Open Source Software
Some software components of this product incorporate source code covered under GNU General
Public License (GPL), GNU LesserGeneralPublic License (LGPL), OpenSSLLicense, BSD License and other opensourcelicenses. Toobtain the source codecoveredunder theopensource licenses, please
visit: opensource.samsung.com
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY
CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT “AS IS”, AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT
OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR
USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT;
THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF
ANY LAW, RULE, SPECIFICATION OR CONTRACT
PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
ii Legal
Modication of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF
OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY
CAUSE YOUR DEVICE AND APPLICATIONS TO WORK
IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS
TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM
OS.
Samsung KNOX
Samsung KNOX™ is Samsung’s security platform and
is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may
be required. For more information about KNOX, please
refer to: samsung.com/us/knox [061616]
Samsung Electronics America (SEA), Inc.
Address:
85 Challenger Road Ridgeeld Park, New Jersey 07660
Phone: 1-800-SAMSUNG (726-7864)
Internet Address:
samsung.com
©2016 Samsung Electronics America, Inc. Samsung,
Samsung Galaxy, MultiWindow, SHealth, SPen, S Voice, SamsungPay, and SmartSwitch are all trademarks of SamsungElectronics Co., Ltd.
Other marks are the property of their respective owners.
Note: Screen images are simulated. Appearance of device may vary.
iii Legal
Do you have questions about your Samsung Mobile Device?
For 24 hour information and assistance, we offer a new
FAQ/ARS System (Automated Response System) at:
samsung.com/us/support
The actual available capacity of the internal memory is
less than the specied capacity because the operating
system and default applications occupy part of the memory. The available capacity may change when you upgrade the device.
Legal Information
Important legal information can be accessed in writing on the mobile device or at samsung.com
READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE.
Samsung Limited Warranty - This product is covered under the applicable Samsung Limited Warranty INCLUDING ITS DISPUTE RESOLUTION PROCEDURE and your right to opt out of arbitration within
30calendar days of the rst consumer purchase. Youmay opt out by either sending an email to
optout@sea.samsung.com with the subject line “Arbitration Opt-Out” or by calling 1-800-SAMSUNG (726 -7864). For more detailed procedures, please refer
to the “Dispute Resolution Procedures and Arbitration
and Opt-Out” section of the Limited Warranty.
iv Legal
Full written terms and detailed information about the warranty and obtaining service are available on the device at: Settings > General management > Legalinformation > Samsung legal or you may access
the online version of the Health/Safety and Warranty
guide for your device at:
English
samsung.com/us/Legal/Phone-HSGuide
Spanish
samsung.com/us/Legal/Phone-HSGuide-SP
The online version of the End User License Agreement (EULA) for your device can be found online at:
samsung.com/us/Legal/SamsungLegal-EULA4
v Legal

Table of Contents

Getting Started ...............................1
Front View .....................................2
Back View ......................................3
Assemble Your Device ..........................4
Set Up Your Device ............................11
Set Up Accounts on Your Device ................14
Know Your Device .......................... 16
Home Screen ..................................17
Customize the Home Screen ....................18
Status Bar ................................... 23
Navigation .................................. 25
Notication Panel .............................27
MultiWindow ................................ 29
Edge Screen ..................................31
S Pen ........................................ 35
Air Command ................................ 39
Entering Text ................................. 43
Emergency Mode ............................ 46
Calling .......................................49
Phone Screen ................................ 50
Make and Answer Calls. . . . . . . . . . . . . . . . . . . . . . . . 52
Speed Dial ................................... 58
vi Table of Contents
Emergency Calls .............................60
Set Up and Access Voicemail .................. 62
Applications ................................64
Apps List .................................... 65
Google Apps ................................. 69
Additional Apps ...............................72
Calculator .....................................75
Calendar ......................................77
Camera and Video ............................80
Clock .......................................88
Contacts ..................................... 92
Email ........................................ 98
Galaxy Apps ................................. 102
Gallery ..................................... 103
Internet .................................... 107
Messages ...................................111
My Files .....................................116
S Health .....................................118
S Voice ......................................121
SamsungNotes ..............................122
Samsung Pay ............................... 124
Settings .................................... 127
How to Use Settings ......................... 128
Connections ................................ 129
Sounds ..................................... 148
Notications ................................155
Display ..................................... 156
Wallpapers and Themes ..................... 165
Advanced Features ...........................167
Device Maintenance ..........................171
vii Table of Contents
Applications Settings . . . . . . . . . . . . . . . . . . . . . . . . .176
Lock Screen and Security .....................178
Cloud and Accounts .........................188
GoogleSettings ............................. 196
Accessibility .................................197
General Management ....................... 201
Help ........................................ 207
viii Table of Contents

Getting Started

Learn about your mobile device
hardware, assemblyprocedures, and how to get started usingyour
new device.

Front View

10
9
8
7
1. Earpiece: Listen to a call.
1
2. Front camera: Take
2
self‑portraits and record videos
3
of yourself.
3. Iris recognition camera: Scan
your iris as a security feature. For more information, see “Irises” on page181.
4. Back: Return to the previous
screen, or close a dialog box, menu, or keyboard.
5. S Pen: Access a variety of
powerful functions on your
device with the versatile
SPen™.
4
6. Home key/Finger scanner:
Return to the Home screen.
Activate the Fingerprint
security feature.
7. Recent: Tap to display recent
apps, or touch and hold for Multiwindow™.
8. Status light: Display a light
when the battery is charging or fully charged, when a notification arrives, or when recording voice.
9. Iris recognition LED: Illuminate
your eyes for the Iris scanner.
10. Proximity sensors: Detect the
presence of objects near the
device.
6
5
2 Front ViewGetting Started

Back View

7
10
9
8
7
1. SIM card/Memory cardtray:
1
Install the SIM card and
an optional memory card (notincluded) for storage
2
offiles.
3
2. Flash: Illuminate subjects in
low-light environments when
4
taking a photo or recording
video.
3. Volume keys: Adjust the
volume of your device’s sounds
and audio playback.
4. Heart rate sensor: Measure
your heart rate using your
fingertip when using the
S Health™ app. Formore
5
information, see “S Health” on page118.
6
3 Back ViewGetting Started
5. Headset jack: Connect an
optional headset.
6. USB charger/Accessory port:
Connect the USBcharger (included) and other optional accessories (not included).
7. Microphone: Record audio and
detect voice commands.
8. Speaker: Play music and other
sounds.
9. Power key: Press and hold
to turn the device on or off, restart it, or for quick access to
Emergency mode. Press to lock or wake up the screen.
10. Rear camera: Take pictures and
record videos.

Assemble Your Device

This section helps you to assemble your device.
Install the SIM Card and a
MemoryCard
When you subscribe to a cellular network, you are
provided with a plug‑in SIM card. During activation, your SIM card is loaded with your subscription details, such as your Personal Identification Number (PIN), available optional services, and other features.
Warning: Please be careful when handling the SIMcard to avoid damaging it. Keep all SIM cards outof reach of
small children.
You can also install an optional microSD™, microSDHC™,
or microSDXC™ memory card (notincluded) to add more
memory space to yourdevice.
Note: A memory card can be installed at any time. It is
not necessary to install it prior to using the device.
Caution: Exercise care when using the removal tool to
eject the internal SIM card/Memory card tray.
4 Assemble Your DeviceGetting Started
1. Insert the removal tool into the hole on the
SIMcard/Memory card tray, and then push until the tray pops out.
2. Place the SIM card on the tray.
Make sure that the card’s gold contacts face
down into the device and that the card is
positioned as shown.
3. Place the memory card on the tray with the gold contacts facing down.
4. Slide the SIM card/Memory card tray back into
theslot.
Note: To maintain the water-resistant and dust-resistant features of your device, make sure
thatthe SIM card/Memory card tray and opening are both maintained free of dust and water, and the trayis securely inserted prior to any exposure to liquids.
5 Assemble Your DeviceGetting Started
Caution: If the SIM card or the memory card is not inserted correctly, the device cannot detect it. Reorient
the SIM card or memory card and place it back into the
slot if it is not detected.
Maintaining Water and Dust Resistance
This device is rated IP68 using the Ingress Protection
rating system.
Your device has been tested in a controlled environment and shown to be water and dust resistant in certain circumstances (meets requirements of
classification IP68 as described by the international standard IEC 60529 ‑ Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15‑35°C, 86‑106 kPa, 5.0 feet, for 30 minutes). Despite this classification, your device is not impervious to water damage in any situation. It is important that all compartments are closed tightly.
Note: If any liquid is found to have entered your device components or an internally sealed system, this condition will void your device warranty.
Follow these tips carefully to prevent damage to the
device.
Any device which uses accessible compartments or
ports that can be opened should have these sealed or closed tightly to prevent liquid from entering the system.
Whenever your device gets wet, dry it thoroughly
with a clean, soft cloth.
Do not expose the device to salt water or ionized
water, or to water over 5.0 feet deep for more than 30 minutes. If your device is exposed to fresh water,
dry it thoroughly with a clean, soft cloth. If the
device is exposed to any liquid other than fresh
water, rinse the device with fresh water immediately and dry it thoroughly with a clean, soft cloth. Failure to rinse the device in fresh water and dry it as instructed may cause the device to suffer from
operability or cosmetic issues.
6 Assemble Your DeviceGetting Started
Do not expose the device to water at high pressure.
If the device is dropped or receives an impact, the
water and dust resistant features of the device may be damaged.
The touchscreen and other features may not work
properly if the device is used in water or in other liquids. [071516]
Charge the Battery
Your device is powered by a rechargeable, standard
Li-Ion battery. A USB charger (charging head and USB
cable) is included with the device, for charging the
battery from any standard outlet.
The battery comes partially charged. You can use the
device while charging.
Note: It is recommended you fully charge the battery before using your device for the first time.
Note: For fastest charging times, use the Samsung
Adaptive Fast Charger that came with your device. This charger provides faster charging only when connected to devices that support Adaptive FastCharging.
Caution: Use only charging devices and batteries that
are approved by Samsung. Samsung accessories are designed for your device to maximize battery life. Using
other accessories may invalidate your warranty and may cause damage.
7 Assemble Your DeviceGetting Started
1. Insert the USB cable into the USB charger/
Accessory port.
2. Connect the USB cable to the charging head, and
then plug the charging head into a standard outlet.
3. Unplug the charging head from the outlet and remove the USB cable from the device when
charging is complete.
Note: This device is also compatible with wireless charging devices approved by Samsung, which are soldseparately.
When to Charge the Battery
When the battery is low and only a few minutes of
operation remain, the device sounds a warning tone at
regular intervals.
In this condition, your device conserves its remaining
battery power by dimming the screen.
When the battery level becomes too low, the device automatically turns off.
For a quick check of your battery level:
View the battery charge indicator located in the top
right corner of your device’s display. Asolid color ( 
 ) indicates a full charge.
You can also choose to display a percentage value. Viewing a percentage value can provide a better idea
of the remaining charge on the battery. For more information, see “Battery” on page172.
8 Assemble Your DeviceGetting Started
Micro‑USB Connector
You can use the included Micro-USB connector to connect a Micro-USB cable (such as from your old
device) to your new device for charging with the charging head, or for connecting to a computer.
Note: The Micro‑USB connector does not support On‑the‑Go (OTG) devices such as memory sticks,
external hard drives, or keyboard and mouse accessories.
Charging head
USB cable
Micro-USB
connector
9 Assemble Your DeviceGetting Started
Reverse Charging
The included USB connector allows you to charge another device through a USB cable. When connected, your battery is used to charge the other device, and
Charging appears on your device.
Youcan also use the USB connector for transferring contacts, photos, and other content from an old device.
For more information, see “Smart Switch” on page 12.
10 Assemble Your DeviceGetting Started

Set Up Your Device

Turn Your Device On or Off
The instructions below explain how to turn your device
on or off.
Turn the Device On
To turn the device on:
Press and hold the Power key until the device
turnson.
Turn the Device Off
To turn the device off:
1. Press and hold the Power key until the
Deviceoptions menu is displayed.
2. Tap Power off, and confirm if prompted.
Restart the Device
If your device stops responding to taps or finger gestures and you are unable to turn it off, youcan
restart your device.
Press and hold the Power key and the
Volumedown key at the same time for morethan
seven seconds.
11 Set Up Your Device Getting Started
Initial Set Up
The first time you turn your device on, a Welcome
screen is displayed. It guides you through the basics of setting up your device.
Follow the prompts to choose a default language,
connect to a Wi-Fi® network, set up accounts, choose location services, learn about your device’s features, and more.
Note: Voice Assistant provides voice prompts and descriptions of items on the screen to improve accessibility. During setup, you can enable or disable Voice Assistant by pressing the Home key quickly threetimes.
Smart Switch
Use Smart Switch™ to transfer contacts, photos, and other content from your old device. You can also use
the included USB connector to copy content quickly
and easily from your old device, without installing the
Smart Switch app.
Old
Device
New
Galaxy
USB cable
12 Set Up Your Device Getting Started
USB connector
Note: The USB option must be set to Media device (MTP) on the other device. Transferring content with a USB cable may increase battery consumption. Make
sure your battery is fully charged. The USB connector does not charge the battery.
1. Select Smart Switch during setup.
– or –
From a Home screen, tap Apps > Settings > Cloud and accounts > SmartSwitch.
2. Follow the prompts and select the content to transfer.
Visit samsung.com/smartswitch for more information and to learn how to use the USB connector to transfer content faster.
Secure Your Device
Use your device’s screen lock features to secure your device.
Lock the Device
By default, the device locks automatically when the screen times out.
To lock the device:
Press the Power key.
Unlock the Device
The default Screen lock on your device is Swipe.
Note: To choose a more secure screen lock, see “Set a Screen Lock” on page178.
To unlock the device:
Press the Power key or Home key, and then drag
your finger across the screen.
13 Set Up Your Device Getting Started

Set Up Accounts on Your Device

Samsung Account
Create a Samsung account for access to Samsung
content and apps on your device. When you turn on your device for the first time, set up your existing
Samsung account or create a new Samsung account.
– or –
To create a new Samsung account or set up your
Samsung account on your device at any time, use Accounts settings. Formore information, see“Cloud and Accounts” on page188.
1. From a Home screen, tap Apps > Settings > Cloud and accounts.
2. Tap Accounts > Addaccount > Samsungaccount.
Google Account
Your new device uses your Google™ Account to fully
utilize its Android™ features, including Gmail™, GoogleHangouts™, and the Google Play™ store.
When you turn on your device for the first time, set
up your existing Google Account or create a new GoogleAccount.
– or –
To create a new Google Account or set up your
Google Account on your device at any time,
use Accounts settings. Formore information, see“Cloud and Accounts” on page188.
1. From a Home screen, tap Apps > Settings > Cloud and accounts.
2. Tap Accounts > Addaccount > Google.
14 Set Up Accounts on Your DeviceGetting Started
Factory Reset Protection
When you sign in to a Google Account on your device,
Factory Reset Protection is turned on. Factory Reset Protection (FRP) prevents other people from using
your device if it is reset to factory settings without your
permission. For example, if your device is lost or stolen and a factory data reset is performed, only someone with your Google Account username and password can
use the device.
You will not be able to access the device after a factory
data reset if you do not have your GoogleAccount username and password. For more information, see
“Factory Data Reset” on page194.
Caution: You should remove your Google Account
before shipping your device to Samsung or any other service provider for service and before resetting the
device to factory settings.
Enable Factory Reset Protection
Adding a Google Account to your device automatically
turns on the Factory Reset Protection (FRP) security
feature. For more information, see google.com.
Disable Factory Reset Protection
To disable FRP, remove all Google Accounts from the
device.
1. From a Home screen, tap Apps > Settings > Cloud and accounts.
2. Tap Accounts > Google.
If you have more than one Google Account set
up on your device, tap the Google Account you
want to remove.
3. Tap Moreoptions > Remove account.
15 Set Up Accounts on Your DeviceGetting Started

Know Your Device

Learn some of the key features of your mobile device, including the screens and icons, as well as how to navigate the device and enter text using the keyboard.
Warning: Please note that a touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object when pressing on the touch screen may damage the tempered glass surface and void the warranty.

Home Screen

1. Status bar: Displays device
1
2
8
7
6
5
3
4
status icons (right) and notification icons (left).
Formore information, see
“Status Bar” on page23.
2. Edge screen handle: Reveals
the Edgescreen.
3. App folder: Groups multiple
apps into a folder.
4. Apps list: Allows quick access
to all of your applications.
5. Primary app shortcuts:
Displays these shortcuts on all Home screens.
17 Home ScreenKnow Your Device
6. Home screen indicator:
Indicates which Homescreen is
currently visible.
7. App shortcuts: Launches your
favorite applications.
8. Widget: Runs as a simple
application extension (nota shortcut) on a Homescreen.

Customize the Home Screen

Customize your Home screens by adding application shortcuts, widgets, and
folders, andusing wallpapers.
To access Home screen manager:
► From a Home screen, pinch the screen.
– or –
Touch and hold an empty space on the screen.
Manage Home Screens
Your device comes with multiple Home screens to hold app shortcuts and widgets. You can add, remove, change the order of screens, as well as choose a different main Home screen.
1. From a Home screen, pinch the screen.
2. Use these options to manage screens:
Add a screen: Swipe to the end of the screens,
and then tap Add.
Remove a screen: Touch and hold a screen, and
then drag it to Delete.
Set a screen as the main Home screen: Tap
Main Home screen at the top of a screen.
This screen is displayed when you press the
Home key.
Change the order of screens: Touch and hold a
screen, and then drag it to a newposition.
Flipboard Briefing: Swipe to the left of the
screens to find the Flipboard Briefing screen. Toenable or disable this feature, tap On/Off at the top of the screen.
18 Customize the Home ScreenKnow Your Device
Wallpapers and Themes
Set visual themes for all system screens and icons on your device. Change the look of the Home and Lock screens with wallpaper. You can display a favorite picture or choose from preloaded wallpapers.
1. From a Home screen, pinch the screen.
2. Tap Wallpapers and themes to customize.
For more information, see “Wallpapers and Themes” on page165.
Widgets
Widgets are simple application extensions that
run on a Homescreen. There are many kinds of
widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and
manyothers.
Add a Widget to a Home Screen
You can add a widget to a Home screen.
1. From a Home screen, pinch the screen.
2. Tap Widgets.
3. Touch and hold a widget, drag it to a Homescreen, and release it.
Remove a Widget
You can remove a widget that you added to a Home screen.
1. From a Home screen, touch and hold a widget to
releaseit.
2. Drag the widget to Remove and releaseit.
Note: Removing a widget does not delete the widget, it
just removes the widget from the Home screen.
19 Customize the Home ScreenKnow Your Device
Screen Grid
Change the number of icons that can be placed on each Home screen by changing the Screen grid dimensions.
1. From a Home screen, pinch the screen.
2. Tap Screen grid.
3. Tap a dimension option (4 x 4, 4 x 5, or 5 x 5) to
preview its appearance. The numbers indicate how many icons can be placed horizontally by how many icons can be placed vertically.
4. Tap Apply to apply the selected dimensions.
App Shortcuts
You can use app shortcuts to launch an app from any Home screen.
Add a Shortcut to a Home Screen
You can add a shortcut to a Home screen.
1. From a Home screen, tap Apps.
2. Touch and hold an app shortcut, drag it to a Home screen, and then release it.
Remove a Shortcut
You can remove a shortcut that you added to a Home screen.
1. Touch and hold an app shortcut to releaseit.
2. Drag the app shortcut to Remove and releaseit.
Note: Removing a shortcut does not delete the app, it just removes the shortcut from the Home screen.
20 Customize the Home ScreenKnow Your Device
Move a Shortcut
You can move a shortcut from one Home screen to another.
1. Touch and hold an app shortcut to release it.
2. Drag the app shortcut to Move apps and
releaseit.
3. Swipe to a new Home screen.
4. Tap the shortcut to place it in the next available location, or drag it to a specific location and
releaseit.
Folders
Place folders on a Home screen to organize items.
Create a Folder
You can create an app folder on a Home screen.
1. From a Home screen, touch and hold an app shortcut and drag it on top of another app shortcut until a highlighted box appears.
2. Release the app shortcut to create the folder.
Enter folder name: Enter a name for the folder.
Palette: Change the color.
Add: Place more apps in the folder. Tap apps
to select them, and then tapAdd.
3. Tap anywhere outside of the folder to close it.
To add more apps, touch and hold an app
shortcut and drag it to the folder.
21 Customize the Home ScreenKnow Your Device
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