How it Works
Samsung
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SM-N930PZSASPR
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User Manual
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Samsung SM-N930PZSASPR, SM-N930PZKASPR, SM-N930PZBASPR User Manual

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User Guide
[UG template version 16a]
[Sprint-Samsung-N930P-ug-en-080816-FINAL]

Table of Contents

Introduction ........................................................................................................................................... 2
About the User Guide ................................................................................................................... 2
Access Instructions on Phone....................................................................................................... 3
Access Help .......................................................................................................................... 3
Get Support from Sprint Zone ............................................................................................... 4
Set Up Your Phone ............................................................................................................................... 5
Parts and Functions ...................................................................................................................... 5
Maintaining Water and Dust Resistance ....................................................................................... 8
Charge the Battery ........................................................................................................................ 8
SIM Card ..................................................................................................................................... 10
SD Card ...................................................................................................................................... 11
Insert an SD Card ............................................................................................................... 12
Unmount an SD Card.......................................................................................................... 12
Remove an SD Card ........................................................................................................... 13
Format an SD Card ............................................................................................................. 13
Turn Your Phone On and Off ...................................................................................................... 14
Use the Touchscreen .................................................................................................................. 15
Activate Your Phone ................................................................................................................... 18
Complete the Setup Screens ...................................................................................................... 19
Smart Switch ............................................................................................................................... 21
Basic Operations ................................................................................................................................. 22
Basics .......................................................................................................................................... 22
Home Screen and Applications (Apps) List ........................................................................ 22
Phone Settings Menu.......................................................................................................... 23
Portrait and Landscape Screen Orientation ....................................................................... 23
Capture Screenshots .......................................................................................................... 24
Edge Screen ............................................................................................................................... 24
S Pen .......................................................................................................................................... 27
S Pen Options ..................................................................................................................... 28
Air View ............................................................................................................................... 28
Direct Pen Input .................................................................................................................. 28
TOC i
Screen Off Memo ................................................................................................................ 29
Replace the S Pen Tip ........................................................................................................ 29
Air Command .............................................................................................................................. 30
Create Note ......................................................................................................................... 30
Screen Off Memo ................................................................................................................ 31
Smart Select ....................................................................................................................... 32
Screen Write ....................................................................................................................... 33
Translate ............................................................................................................................. 34
Add or Remove Air Command Shortcuts............................................................................ 35
Air Command Settings ........................................................................................................ 37
Applications ................................................................................................................................. 38
Launch Applications ............................................................................................................ 38
Apps List ............................................................................................................................. 38
Phone Number ............................................................................................................................ 43
Airplane Mode ............................................................................................................................. 43
Enter Text .................................................................................................................................... 43
Samsung Keyboard ............................................................................................................ 43
Samsung Voice Input .......................................................................................................... 45
Tips for Editing Text ............................................................................................................ 46
Google Account .......................................................................................................................... 46
Create a Google Account ................................................................................................... 46
Sign In to Your Google Account ......................................................................................... 48
Factory Reset Protection .................................................................................................... 48
Google Play Store ....................................................................................................................... 49
Find and Install an App ....................................................................................................... 49
Request a Refund for a Paid App ....................................................................................... 50
Update an App .................................................................................................................... 51
Uninstall an App .................................................................................................................. 53
Get Help with Google Play .................................................................................................. 54
Lock and Unlock Your Screen .................................................................................................... 54
Update Your Phone .................................................................................................................... 55
Update Your Phone Software ............................................................................................. 55
Your Phone's Home Screen ................................................................................................................ 58
Home Screen Basics .................................................................................................................. 58
Home Screen Layout .......................................................................................................... 58
TOC ii
Extended Home Screens .................................................................................................... 59
Status Bar and Notification Panel ............................................................................................... 60
Status Bar ........................................................................................................................... 60
Notification Panel ................................................................................................................ 63
Search Device ..................................................................................................................... 66
Multi Window ............................................................................................................................... 67
Customize the Home Screen ...................................................................................................... 69
Change the Wallpaper ........................................................................................................ 69
Add Shortcuts to the Home Screen .................................................................................... 70
Add Widgets to the Home Screen ...................................................................................... 70
Add Folders to the Home Screen ....................................................................................... 71
Phone Calls and Voicemail ................................................................................................................. 74
Place and Answer Calls .............................................................................................................. 74
Call Using the Phone Dialer ................................................................................................ 75
Call Emergency Numbers ................................................................................................... 76
Answer Phone Calls ............................................................................................................ 76
In-Call Screen Layout and Operations................................................................................ 79
Place a Call from Contacts ................................................................................................. 80
Call from Call Log ............................................................................................................... 81
Voicemail ..................................................................................................................................... 82
Voicemail Setup .................................................................................................................. 82
Visual Voicemail .......................................................................................................................... 83
Review Visual Voicemail ..................................................................................................... 84
Visual Voicemail Options .................................................................................................... 85
Configure Visual Voicemail Settings ................................................................................... 87
Optional Calling Services ............................................................................................................ 89
Caller ID Blocking ............................................................................................................... 89
Call Waiting ......................................................................................................................... 90
Conference Calling ............................................................................................................. 91
Call Forwarding ................................................................................................................... 92
Call Settings ................................................................................................................................ 93
Contacts .............................................................................................................................................. 96
Add a Contact ............................................................................................................................. 96
View Contacts ............................................................................................................................. 99
TOC iii
Contacts Screen Layout ............................................................................................................ 100
Edit a Contact............................................................................................................................ 101
Delete a Contact ....................................................................................................................... 102
Favorites ................................................................................................................................... 103
Groups ...................................................................................................................................... 104
Share a Contact ........................................................................................................................ 106
Profile Sharing .................................................................................................................. 108
Import Contacts ......................................................................................................................... 109
Back Up Contacts ..................................................................................................................... 110
Contacts Settings ...................................................................................................................... 111
Messaging ......................................................................................................................................... 112
Text and Multimedia Messaging ............................................................................................... 112
Send a Text Message ....................................................................................................... 112
Send a Multimedia Message (MMS) ................................................................................. 113
Save and Resume a Draft Message ................................................................................. 115
New Messages Notification .............................................................................................. 116
Manage Message Conversations ..................................................................................... 116
Messages Settings ............................................................................................................ 118
Gmail ......................................................................................................................................... 120
Create and Send a Gmail Message .................................................................................. 120
Check Received Gmail Messages .................................................................................... 121
Use Gmail Labels .............................................................................................................. 123
Archive Gmail Threads ..................................................................................................... 123
Mute Gmail Threads ......................................................................................................... 124
Delete Gmail Threads ....................................................................................................... 124
Search Gmail Messages ................................................................................................... 124
Report Spam Gmail Messages ......................................................................................... 125
Add Another Google (Gmail) Account .............................................................................. 125
Switching Between Gmail Accounts ................................................................................. 126
Gmail Settings ................................................................................................................... 127
Email ......................................................................................................................................... 128
Set Up an Email Account .................................................................................................. 128
Add an Email Account....................................................................................................... 129
Add an Exchange ActiveSync Account ............................................................................. 131
Create and Send an Email Message ................................................................................ 131
TOC iv
Open Email Messages ...................................................................................................... 133
Delete an Email Account .................................................................................................. 134
Manage Your Email Inbox ................................................................................................ 135
Exchange ActiveSync Email Features .............................................................................. 136
Email Settings ................................................................................................................... 137
Internet and Social Networking ......................................................................................................... 140
Data Services General Information (4G LTE and 3G Networks) .............................................. 140
4G LTE .............................................................................................................................. 140
Your User Name ............................................................................................................... 141
Data Connection Status and Indicators ............................................................................ 142
Browser ..................................................................................................................................... 143
Use the Browser ............................................................................................................... 143
Add a Bookmark ............................................................................................................... 144
View Browser History ........................................................................................................ 145
Open New Browser Tabs .................................................................................................. 146
Browser Settings ............................................................................................................... 147
Chrome Browser ....................................................................................................................... 148
Facebook .................................................................................................................................. 149
Hangouts ................................................................................................................................... 149
Instagram .................................................................................................................................. 150
Messenger ................................................................................................................................ 150
Global Services ................................................................................................................................. 151
Activate Sprint Worldwide Service on Your Account ................................................................ 151
Your Phone’s SIM Card for International GSM Roaming ......................................................... 151
Enable Global Roaming Mode .................................................................................................. 152
Set the Communications Method for Global Use ...................................................................... 153
Select a Carrier ......................................................................................................................... 153
Make and Receive Worldwide Calls ......................................................................................... 153
Sprint International Voicemail Service ...................................................................................... 154
Set Up Your Voicemail Access Number for International Use.......................................... 154
Access Your Voicemail Internationally .............................................................................. 155
International Data Roaming ...................................................................................................... 156
Access Email and Data Services Internationally .............................................................. 156
Contact Sprint for Assistance with International Service .......................................................... 157
Connectivity ....................................................................................................................................... 159
TOC v
Transfer Files between Your Phone and a Computer .............................................................. 159
Wi-Fi .......................................................................................................................................... 161
Turn Wi-Fi On and Connect to a Wireless Network .......................................................... 161
Wi-Fi Settings .................................................................................................................... 162
Disconnect Wi-Fi ............................................................................................................... 162
Wi-Fi Direct ....................................................................................................................... 163
Hotspot ...................................................................................................................................... 163
Bluetooth ................................................................................................................................... 165
Bluetooth Information ........................................................................................................ 165
Enable the Bluetooth Feature ........................................................................................... 165
Pair Bluetooth Devices...................................................................................................... 167
Connect to a Paired Bluetooth Device .............................................................................. 168
Send Information Using Bluetooth .................................................................................... 169
Receive Information Using Bluetooth ............................................................................... 170
Tethering ................................................................................................................................... 171
Camera and Video ............................................................................................................................ 173
Camera Overview ..................................................................................................................... 173
Take Pictures and Record Videos ............................................................................................ 175
Take a Picture ................................................................................................................... 175
Record Videos .................................................................................................................. 176
Shooting Mode .................................................................................................................. 177
View Pictures and Videos Using Gallery .................................................................................. 178
Camera Settings ....................................................................................................................... 179
Switch Cameras ................................................................................................................ 179
Set Camera Functions ...................................................................................................... 180
Live Broadcast .................................................................................................................. 181
Productivity ........................................................................................................................................ 185
1Weather ................................................................................................................................... 185
Calculator .................................................................................................................................. 185
Calendar .................................................................................................................................... 186
Add an Event to the Calendar ........................................................................................... 186
View Calendar Events....................................................................................................... 187
Sync Calendars ................................................................................................................. 188
Synchronize an Exchange ActiveSync Calendar ............................................................. 188
TOC vi
Calendar Settings ............................................................................................................. 189
Caller ID .................................................................................................................................... 189
Clock ......................................................................................................................................... 189
Set Alarms ........................................................................................................................ 190
Additional Clock Features ................................................................................................. 191
Drive .......................................................................................................................................... 192
Google Maps ............................................................................................................................. 192
Google Search .......................................................................................................................... 193
Lookout ..................................................................................................................................... 194
My Files ..................................................................................................................................... 194
Photos ....................................................................................................................................... 195
S Voice ...................................................................................................................................... 195
S Voice Settings ................................................................................................................ 195
Samsung Gear .......................................................................................................................... 196
Samsung Notes ........................................................................................................................ 196
Samsung Pay ............................................................................................................................ 197
Sprint Family Locator ................................................................................................................ 199
Tech Expert ............................................................................................................................... 199
Uber .......................................................................................................................................... 199
Entertainment and Activities ............................................................................................................. 200
Amazon ..................................................................................................................................... 200
Amazon Kindle .......................................................................................................................... 200
Amazon Music .......................................................................................................................... 200
Amazon Photos ......................................................................................................................... 200
Amazon Video ........................................................................................................................... 200
App Spotlight ............................................................................................................................. 200
Galaxy Apps .............................................................................................................................. 201
Google Play Music App ............................................................................................................. 201
Play Music with Google Play ............................................................................................ 201
Google Play Music Screen Layout .................................................................................... 202
Create Playlists in Google Play Music .............................................................................. 203
Live Soccer & TV ...................................................................................................................... 204
NextRadio ................................................................................................................................. 204
PEN.UP ..................................................................................................................................... 204
S Health .................................................................................................................................... 204
TOC vii
Samsung+ ................................................................................................................................. 206
Sprint Fun & Games ................................................................................................................. 206
Sprint Music Plus ...................................................................................................................... 207
Sprint TV & Movies ................................................................................................................... 208
Sprint Zone................................................................................................................................ 209
YouTube .................................................................................................................................... 209
Connections Settings ........................................................................................................................ 212
Basic Settings ........................................................................................................................... 212
Wi-Fi Settings Menu .................................................................................................................. 215
Bluetooth Settings ..................................................................................................................... 217
Device Visibility ......................................................................................................................... 219
Data Usage Settings ................................................................................................................. 219
Airplane Mode ........................................................................................................................... 221
NFC and Payment .................................................................................................................... 222
Mobile Networks Settings ......................................................................................................... 224
Location Settings ...................................................................................................................... 225
More Connection Settings ......................................................................................................... 227
Nearby Device Scanning .................................................................................................. 228
Printing .............................................................................................................................. 229
Virtual Private Networks (VPN) ......................................................................................... 230
Hotspot and Tethering Settings ................................................................................................ 234
Hotspot Settings ................................................................................................................ 234
Tethering Settings ............................................................................................................. 237
Device Settings ................................................................................................................................. 238
Sounds Settings ........................................................................................................................ 238
Sound Mode ...................................................................................................................... 240
Vibrate While Ringing ....................................................................................................... 241
Volume .............................................................................................................................. 241
Vibration Intensity ............................................................................................................. 242
Ringtones and Sounds...................................................................................................... 243
Vibration Pattern ............................................................................................................... 244
Notification Sounds ........................................................................................................... 245
Do Not Disturb .................................................................................................................. 246
System Sounds ................................................................................................................. 249
TOC viii
Key-tap Feedback ............................................................................................................. 250
Sound Quality and Effects ................................................................................................ 251
Notifications Settings ................................................................................................................ 252
Display Settings ........................................................................................................................ 252
Brightness ......................................................................................................................... 254
Blue Light Filter ................................................................................................................. 255
Font Size and Style ........................................................................................................... 256
Edge Screen Settings ....................................................................................................... 257
Content Scaling ................................................................................................................. 262
Easy Mode ........................................................................................................................ 263
Icon Frames ...................................................................................................................... 264
Screen Timeout ................................................................................................................. 265
Always On Display ............................................................................................................ 266
Night Clock ........................................................................................................................ 267
Screen Mode ..................................................................................................................... 268
LED Indicator .................................................................................................................... 269
Keep Screen Turned Off ................................................................................................... 269
Screen Saver .................................................................................................................... 270
Advanced Features Settings ..................................................................................................... 271
S Pen Settings .................................................................................................................. 271
Smart Stay ........................................................................................................................ 272
Manage Game Features ................................................................................................... 273
One-Handed Operation..................................................................................................... 274
Other Features .................................................................................................................. 275
Applications Settings ................................................................................................................. 276
Applications Overview....................................................................................................... 276
Default Applications .......................................................................................................... 279
App Permission Settings ................................................................................................... 280
Personal Settings .............................................................................................................................. 281
Wallpapers and Themes Settings ............................................................................................. 281
Wallpaper .......................................................................................................................... 281
Themes ............................................................................................................................. 282
Icons.................................................................................................................................. 283
Lock Screen and Security Settings ........................................................................................... 284
Screen Lock ...................................................................................................................... 285
TOC ix
Unknown Sources ............................................................................................................. 289
Secure Folder ................................................................................................................... 289
Secure Startup .................................................................................................................. 289
Encrypt SD Card ............................................................................................................... 290
Other Security Settings ..................................................................................................... 290
Cloud and Accounts Settings .................................................................................................... 292
Samsung Cloud ................................................................................................................ 293
Accounts ........................................................................................................................... 294
Backup and Reset ............................................................................................................. 295
Smart Switch ..................................................................................................................... 303
Google Settings ........................................................................................................................ 303
Accessibility Settings ................................................................................................................ 304
Vision Accessibility Settings ............................................................................................. 305
Hearing Accessibility Settings ........................................................................................... 306
Dexterity and Interaction Settings ..................................................................................... 307
Configure Other Accessibility Settings .............................................................................. 308
System Settings ................................................................................................................................ 309
General Management Settings ................................................................................................. 309
Language and Input Settings ............................................................................................ 309
Date and Time Settings .................................................................................................... 311
Device Maintenance Settings ................................................................................................... 312
Optimize Now .................................................................................................................... 313
Battery Settings ................................................................................................................. 314
Storage Settings ............................................................................................................... 315
RAM .................................................................................................................................. 321
System Update ......................................................................................................................... 322
Help Menu ................................................................................................................................. 323
About Device ............................................................................................................................. 324
For Assistance .................................................................................................................................. 327
Troubleshooting ........................................................................................................................ 327
Sprint Account Information and Help ........................................................................................ 328
Sprint Account Passwords ................................................................................................ 328
Manage Your Account ...................................................................................................... 329
Sprint Support Services .................................................................................................... 330
TOC x
Copyright Information ................................................................................................................ 330
Intellectual Property .......................................................................................................... 331
Open Source Software...................................................................................................... 331
Disclaimer of Warranties; Exclusion of Liability ................................................................ 331
Samsung Electronics America (SEA), Inc. ....................................................................... 332
Do you have questions about your Samsung Mobile Device? ......................................... 332
Legal Information ...................................................................................................................... 333
TOC xi
Getting Started
The following set of topics will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations.
1

Introduction

The following topics describe the basics of using this guide and your new phone.

About the User Guide

Thank you for purchasing your new Samsung Galaxy Note 7. The following topics explain how best to use this guide to get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by
pressing Home . Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.” A microSD™, microSDHC™, or microSDXC™ card is referred to as an “SD card” or a “memory card.”
Introduction 2

Access Instructions on Phone

These topics will help you find help on your new phone and will introduce the basics of using your phone's touchscreen if you are a new user.

Access Help

Use the phone's Help menu to learn about your phone.
1. Press Home to display the home screen.
2. From home, tap Apps > Settings > Help .
3. Tap a topic to view its contents, or tap Search to search for a topic.
Introduction 3

Get Support from Sprint Zone

In addition to your phone's built-in Help menu, you can also access support for your phone and service through the preloaded Sprint Zone app.
1. From home, tap Apps > Sprint Zone .
2. From the Sprint Zone main page, tap Support.
3. Tap a topic to view its contents.
Introduction 4

Set Up Your Phone

Part
Description
Earpiece
Listen to calls and automated prompts when using the phone.
Front camera
Takes pictures and records videos while facing the screen, and allows you to video conference.
Iris recognition camera
Scans your iris as a security feature.
The following topics give you all the information you need to set up your Samsung phone and wireless service the first time.

Parts and Functions

These topics illustrate your phone’s primary parts and key functions.
Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
Front View
Set Up Your Phone 5
Part
Description
Power key
Turn the phone or screen on or off, or switch your phone to Emergency mode.
Back key
Return you to the previous screen, or close a dialog box, options menu, the notification panel, or keyboard.
Home key/fingerprint sensor
Return you to the home screen. Press and hold to open Google™ Search/Google Now™. Use to register fingerprints for security.
Recent apps key
Access recently used apps.
Touchscreen
Display information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one-tap access to all of your features and applications.
Volume keys
Adjust the ringtone or media volume or adjust the voice volume during a call.
Status light
Display a light when the battery is charging or fully charged, when a notification arrives, or when recording voice
Iris recognition LED
Illuminate your eyes for the Iris scanner.
Proximity sensors
Detect the presence of objects near the device.
Set Up Your Phone 6
Back View
Part
Description
SIM card/Memory card tray
Location of the SIM card and memory card (not included).
Flash
Help illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video.
Heart rate monitor
Measure your heart rate using your fingertip when using the S Health™ app. For more information, see S Health.
Headset jack
Plug in a headset for convenient, hands-free conversations.
USB charger/accessory port
Connect the phone to the charger using a USB cable.
Microphone
Transmit your voice for phone calls or record your voice or ambient sounds for voice recordings and videos.
S Pen
Stores the S Pen™.
Rear camera
Take pictures and videos.
Speaker
Play ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode.
Caution: Inserting an accessory into the incorrect jack may damage the phone.
Set Up Your Phone 7

Maintaining Water and Dust Resistance

This device is rated IP68 using the Ingress Protection rating system. Your device has been tested in a controlled environment and shown to be water and dust resistant in
certain circumstances (meets requirements of classification IP68 as described by the international standard IEC 60529 - Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15-35°C, 86-106 kPa, 5.0 feet, for 30 minutes). Despite this classification, your device is not impervious to water damage in any situation. It is important that all compartments are closed tightly.
Note: If any liquid is found to have entered your device components or an internally sealed system, this condition will void your device warranty.
Follow these tips carefully to prevent damage to the device.
● Any device which uses accessible compartments or ports that can be opened should have
these sealed or closed tightly to prevent liquid from entering the system.
● Whenever your device gets wet, dry it thoroughly with a clean, soft cloth.
● Do not expose the device to salt water or ionized water, or to water over 5.0 feet deep for more
than 30 minutes. If your device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the device is exposed to any liquid other than fresh water, rinse the device with fresh water immediately and dry it thoroughly with a clean, soft cloth. Failure to rinse the device in fresh water and dry it as instructed may cause the device to suffer from operability or cosmetic issues.
● Do not expose the device to water at high pressure.
● If the device is dropped or receives an impact, the water and dust resistant features of the
device may be damaged.
● The touchscreen and other features may not work properly if the device is used in water or in other liquids. [071516]

Charge the Battery

Your device is powered by a rechargeable, standard Li-Ion battery. A USB charger (charging head and USB cable) is included with the device, for charging the battery from any standard outlet.
The battery comes partially charged. You can use the device while charging.
Charge Using the AC Adapter (Charging Head)
It is recommended you fully charge the battery before using your device for the first time.
Note: For fastest charging times, use the Samsung Adaptive Fast Charger that came with your device. This charger provides faster charging only when connected to devices that support Adaptive Fast Charging.
Caution: Use only charging devices and batteries that are approved by Samsung. Samsung accessories are designed for your device to maximize battery life. Using other accessories may invalidate your warranty and may cause damage.
Set Up Your Phone 8
1. Insert the USB cable into the USB charger/Accessory port.
2. Connect the USB cable to the charging head, and then plug the charging head into a standard outlet.
3. Unplug the charging head from the outlet and remove the USB cable from the device when charging is complete.
Note: This device is also compatible with wireless charging devices approved by Samsung, which are sold separately.
Reverse Charging
The included USB connector allows you to charge another device through a USB cable. When connected, your battery is used to charge the other device, and Charging appears on your device.
You can also use the USB connector for transferring contacts, photos, and other content from an old device. For more information, see Smart Switch.
Micro-USB Connector
You can use the included Micro-USB connector to connect a Micro-USB cable (such as from your old device) to your new device for charging with the charging head, or for connecting to a computer.
Note: The Micro-USB connector does not support On‑the-Go (OTG) devices such as memory sticks, external hard drives, or keyboard and mouse accessories.
Set Up Your Phone 9
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Insert the large end of the USB cable into a USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.

SIM Card

The SIM card is an IC card containing phone number and other customer information. Your phone’s SIM card is preinstalled and should only be accessed if directed by a customer service representative.
Handling a SIM Card
Keep the following in mind when handling a SIM card:
● You are responsible for any damage caused by inserting the SIM card in another brand IC card reader, etc. Sprint is not responsible in such a case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage SIM card.
● See instructions included with SIM card for handling.
● The SIM card is the property of Sprint.
● The SIM card is replaceable (at cost) in case of loss/damage.
● Return the SIM card to Sprint when canceling subscription.
● Returned SIM cards are recycled for environmental purposes.
● Note that SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on SIM card. Sprint
is not responsible for damages from stored information that is lost.
Set Up Your Phone 10
● Always follow emergency procedures to suspend service if your SIM card or phone (SIM card inserted) is lost or stolen. For details, contact Customer Service.
● Always power off the phone before inserting/removing the SIM card.
Insert SIM Card
Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM card.
Note: Your phone’s SIM card is preinstalled. These instructions are for reference only.
Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.
1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray pops out.
2. Place the SIM card on the tray.
Make sure that the card’s gold contacts face down into the device and that the card is
positioned as shown.
3. Slide the SIM card/Memory card tray back into the slot.
Important: To prevent water and dust from entering the device, remove any dust on the gasket and ensure that the SIM card tray is closed tightly.
Caution: If the SIM card is not inserted correctly, the device cannot detect it. Reorient the card and place it back into the slot if the SIM card is not detected.

SD Card

Your phone supports the use of an optional SD card (not included) to expand its storage capacity. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on an SD card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. Sprint is not responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove the battery while reading or writing data.
Set Up Your Phone 11
Battery Level: A low battery charge may prevent reading/writing to an SD card. Handling SD Card: Use/store SD cards away from the reach of infants. SD cards may cause choking
if swallowed.

Insert an SD Card

Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card.
Note: To improve performance and reliability with High-definition video recording and playback, it is recommended you use a memory card (SD card) that is both rated as at least a Class 10 and provides a high read speed.
Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.
1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray pops out.
2. Place the memory card on the tray with the gold contacts facing down.
3. Slide the SIM card/Memory card tray back into the slot.

Unmount an SD Card

Always unmount an SD card before removing it from your phone.
1. From home, tap Apps > Settings .
2. Tap Device maintenance > Storage.
3. Tap More options > Storage settings > SD card > Unmount. The card is now unmounted.
Set Up Your Phone 12

Remove an SD Card

Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card.
Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.
1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray pops out.
2. Slide the tray out and remove the memory card.
3. Slide the SIM card/Memory card tray back into the slot.

Format an SD Card

When you insert an optional SD card for the first time, it is recommended that you format it.
Caution: Formatting an SD card permanently deletes all data on it.
1. From home, tap Apps > Settings .
2. Tap Device maintenance > Storage.
3. Tap More options > Storage settings > SD Card > Format.
4. Tap Format to confirm. All data on the SD card is erased, and the card is formatted for use on your phone.
Set Up Your Phone 13

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power key.
Your phone will power on. Depending on the settings, you may see the lock screen. See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.
The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activate Your Phone for more information.
Turn Your Phone Off
1. Press and hold the Power key to display the device options menu.
2. Tap Power off > Power off to turn the phone off. Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Set Up Your Phone 14

Use the Touchscreen

Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the keyboard, select items such as application and settings icons, or press buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
Set Up Your Phone 15
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.
Set Up Your Phone 16
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Samsung Keyboard for more details.
Note: Auto rotate needs to be enabled for the screen orientation to automatically change. Pull down the status bar to display the notification panel, and then tap Portrait > Auto rotate > Done to enable the option.
Set Up Your Phone 17
Pinch and Spread
Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)

Activate Your Phone

Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically. When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the prompts to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number on your account (you are swapping phones), you can activate on your computer online or directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the prompts to complete the activation process.
Set Up Your Phone 18
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727 from another phone.
Tip: Do not press the Power key while the phone is being activated. Pressing the Power key cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.

Complete the Setup Screens

The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your account.
1. From the Welcome screen, select a language and tap Start to get started.
To skip any section, tap Next or Skip.
Note: On the Welcome screen, there may also be an Accessibility button. If you are visually impaired or
hard of hearing, tap Accessibility to change the accessibility settings.
2. Follow the prompts to complete each section. For each topic, you will have the option to skip it and continue to the next screen.
Wi-Fi – If prompted, follow the prompts to sign in to an available Wi-Fi® network. For secured
Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details.
Terms and Conditions – Read any applicable End User License Agreements or Terms and
Conditions for using your phone, and tap Next > Agree to continue.
Got another device? – If you have another Android™ phone, you can quickly transfer you
setup to this phone.
Google (Add your account) – Tap Enter your email and complete the steps to sign in to
your current Google Account, or tap Or create a new account to set up a new Google Account. Tap Skip to skip Google setup. The following options may apply depending on your selection:
Note: When you sign in to a Google Account on your device, Factory Reset Protection is turned on. Factory Reset Protection (FRP) prevents other people from using your device if it is reset to factory settings without your permission. See Factory Reset Protection for more information.
• Enter your email – Enter your Gmail™ address and password and tap Accept to agree to the terms of service and privacy policy and sign in to your current Google Account.
• Or create a new account – Follow the instructions to sign up for a new Google Account. There will be screens to enter your first and last names, create an email address (Gmail), create a password, enter recovery information (including a backup email address and recovery question), an option to join Google+™, and an option to enable purchases from the Google Play™ store app. Tap Next between each screen.
Set Up Your Phone 19
• Set up payment info – Select billing options for purchases made through Google Play. Select Remind me later to skip this step.
• Get your apps & data – If you are using a Google Account you had set up on a previous Android device, you can choose to use that device's backup information to restore backed-up apps, data, system settings, Wi-Fi passwords, etc., from the previous device to your new phone. Tap Set up as a new device to skip this step.
Date & time – Adjust the date and time, if necessary.  Personalize your phone – If applicable, enter your first and last name and tap Next. This
information is used by the phone to personalize certain apps.
Set up email – Set up an email account.  Protect your phone – Set up a screen lock to prevent others from using the phone without
your permission.
Google services – Select your Google location and service options and then tap Next.  Samsung account – Enter your email account and password to sign in to your current
Samsung account, or tap Create account to set up a new Samsung account.
Get your content: Restore your content, such as images, contacts and more from Samsung
Cloud, or by copying content from your old device using a USB cable.
3. Tap Finish. Your setup is now complete. Follow the prompts to learn about basic tap menu navigation, view tutorials, or just get started.
Your phone is now set up for use. If you skipped any part of the setup, you can access
additional options through the Apps screen or through Settings.
Note: You do not need to sign up for a Google Account to use your phone. However, to download apps from Google Play, you must link your phone to a Google Account.
Set Up Your Phone 20

Smart Switch

Use Smart Switch™ to transfer contacts, photos, and other content from your old device. You can also use the included USB connector to copy content quickly and easily from your old device, without installing the Smart Switch app.
Note: The USB option must be set to Media device (MTP) on the other device. Transferring content with a USB cable may increase battery consumption. Make sure your battery is fully charged. The USB connector does not charge the battery.
1. Select Smart Switch during setup.
– or –
From a Home screen, tap Apps > Settings > Cloud and accounts > Smart Switch.
2. Follow the prompts and select the content to transfer.
Visit samsung.com/smartswitch for more information and to learn how to use the USB connector to transfer content faster.
Set Up Your Phone 21

Basic Operations

The following topics outline basic features and operations of your phone.

Basics

The following topics offer an overview of your phone’s basic operations.

Home Screen and Applications (Apps) List

Most of your phone’s operations originate from the home screen or the Apps list.
1. From any screen press the Home key to display the home screen.
2. Tap Apps to display the Apps list.
For information about using the home screen, see Home Screen Basics.
Select Options and Navigate Screens
Tap icons, keys, and other items to open or activate the assigned function.
■ Tap Back to return to the previous screen.
Recent Applications
You can display a list of recently used applications using the Recent apps key.
■ Tap Recent apps to view a list of recently used applications.
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Phone Settings Menu

You can customize your phone’s settings and options through the Settings menu.
■ From home, tap Apps > Settings .
– or –
Pull down the status bar and tap Settings .

Portrait and Landscape Screen Orientation

The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways.
Note: Not all screens will adjust for landscape orientation.
Turn Screen Rotation On or Off
1. Pull down the status bar to display the quick settings menu.
2. Tap Auto rotate to turn the option on or off.
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Capture Screenshots

You can use your phone’s power and home keys to capture screenshots.
■ Press and hold the Power key and Home key at the same time to capture a screenshot of the
current screen. The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. From home, tap Apps > Gallery .
Tip: Depending on your settings, you may also be able to capture screenshots by swiping your palm across the screen. See Advanced Features Settings for details.

Edge Screen

The Edge screen provides a variety of useful tools for notifications, information feeds, and timekeeping.
Edge Panels
Edge panels can be used to access apps, tasks, and contacts, as well as view news, sports, and other information on the Edge screen.
To view Edge panels:
■ When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the center. Keep swiping to view other panels.
To configure Edge panels:
■ From any screen, open the Edge screen, and then tap Settings .
For more information, see Edge Screen Settings.
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Apps Edge
You can add up to ten apps in two columns to the Apps edge panel. To view Apps edge:
■ When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the center. Keep swiping until the Apps edge panel is seen.
To configure Apps edge:
1. From any screen, open the Edge screen, and swipe until the Apps edge panel is displayed.
2. Tap Add to add additional apps to the Apps edge. To add an app to the Apps edge, find it on the left side of the screen and tap it to add it to an
available space on a column on the right.
To change the order of the apps on the Edge panel, drag each app to the desired location.
To remove an app, tap Remove .
3. Tap Back to save changes.
Tasks Edge
You can add shortcuts to common tasks performed with stock apps to the Tasks edge panel. Up to ten tasks in two columns can be added.
To view Tasks edge:
■ When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the center. Keep swiping until the Tasks edge panel is displayed.
To configure Tasks edge:
1. From any screen, open the Edge screen, swipe until the Tasks edge panel is displayed.
2. Tap Add to add additional tasks to the Tasks edge. To add a shortcut to the Tasks edge, find it on the left side of the screen and drag it on to an
available space on a column on the right.
To change the order of the tasks on the Edge panel, drag each task to the desired location.
To remove a task, tap Remove .  To change the Tasks edge panel from one column to two, tap Add column.
3. Tap Back to save changes.
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People Edge
People edge allows you to set the Edge screen to light up with distinct colors when you receive notifications about contacts in your My people list. You can also use this panel to quickly communicate with contacts on your My people list.
To view People edge:
■ When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the center. Keep swiping until the People edge panel is seen.
To configure People edge:
1. From any screen, open the Edge screen, swipe until the People edge panel is displayed.
Tap Add to add additional contacts to the People edge.
To remove a contact, touch and hold the contact, and then drag it to Remove.  To change the order of the contacts on the Edge panel, drag each contact to the desired
location.
2. Tap OnCircle to communicate with your friends using images, stickers, and other fun messages.
3. Tap Back to save changes.
Note: When OnCircle is enabled, you can access OnCircle contacts from the People edge panel by tapping OnCircle .
Edge Feeds
Edge feeds display select information and notifications on the Edge screen when the screen is turned off. To view Edge feeds:
■ When the screen is turned off, quickly swipe your finger along the Edge screen in one direction, and then back in the opposite direction.
For more information, see Edge Screen Settings.
Edge Lighting
You can set the Edge screen to light up when you receive calls or notifications while the device is turned over.
For more information, see Edge Screen Settings.
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S Pen

Use S Pen and your phone to create and collaborate. With S Pen, you can:
● Write directly into a Gmail message.
● Write directly on the calendar.
● Annotate documents (Word, Excel®, PPT, PDF).
● Quickly open Notes from any screen.
Removing S Pen from Your Phone
S Pen is stored in your phone to keep it protected and easy to locate.
■ Push the S Pen in to release it, and then slide it from your phone using the notch on the end.
Caution: When you insert the S Pen into the slot, insert the S Pen’s tip first. Failure to do so can cause the S Pen to become stuck. Forcefully detaching the S Pen from the slot may cause damage to the S Pen and your device.
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Note: To maintain the water-resistant and dust-resistant features of your device, make sure that the S Pen slot and opening are both maintained free of dust and water, and the pen is securely inserted prior to any exposure.

S Pen Options

Configure S Pen settings, including options for gestures and sounds, and for tracking S Pen when it is not stored in your phone.
■ To access S Pen Settings, tap Apps > Settings > Advanced features > S Pen.
Note: For more information about S Pen settings, see S Pen Settings.

Air View

Hover the S Pen over items on the screen to display more information:
● Information preview: Preview information, extend text, or enlarge pictures by hovering your pen over the screens.
● Icon labels: View the labels of icons by hovering your pen over them.
● List scrolling: Scroll up or down lists by holding the pen over the top or bottom edge of the
screen.
● Link preview: Hover your pen over a link to preview the linked content.
● Air menu: Hover your pen over the action button to attach or insert content, attach contacts, or
add recipients to a message.
Note: The preview function is only available when the S Pen’s pointer is a solid color.
Configure Air View
Enable Air view features, and learn about using them.
■ From home, tap Apps > Settings > Advanced features > S Pen > Air view.

Direct Pen Input

When filling out a form field in an app (like Name or Number in Contacts), you can open a Handwriting window to allow you to write an entry with the S Pen rather than type.
To use the Handwriting window:
1. When filling out a form field, hover the S Pen over the field until the Handwriting icon appears.
2. Tap Handwriting . The Handwriting window appears.
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3. Use the space provided in the window to write an entry by hand using the S Pen. While writing, your entries are converted into text.
To edit the converted text, use the Space, Delete, and Enter icons. To change the position of
the cursor, drag the pointer below the cursor to the desired position for editing.
In Messages, tap Drawing mode to draw an image and attach it to your message.
4. When finished, tap Done.

Screen Off Memo

You can write quick memos without turning your device on.
Note: The screen off memo setting must be enabled. For more information, see S Pen Settings.
To create a screen off memo:
1. Detach the S Pen while the screen is off.
2. Write on the screen.
Tap Save to save your memo to the Note app.  Tap Delete to discard the memo.

Replace the S Pen Tip

You can replace the tip of the S Pen (additional tips included). To replace the tip:
1. Use tweezers to pull out the S Pen tip.
2. Insert the new pen tip on the top of the S Pen and press until it clicks in place.
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Air Command

Air command allows you to quickly activate frequently‑used applications or perform actions.
■ To launch the Air command menu, remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer appears, and then press the S Pen button once.
Create note: Launch a new note in the Samsung Notes app.  Smart select: Draw around an area of the screen to collect it in the Gallery app.  Screen write: Capture screenshots and write or draw on them.  Translate: Hover the S Pen over a word to see it translated into another language and listen
to its pronunciation.
Add shortcuts: Add up to three apps and functions to the Air command menu.
Settings: Customize your Air command by adding apps and functions, and changing how
it appears.

Create Note

Use Air command to launch a new note directly in the Samsung Notes app. For more information, see
Samsung Notes.
1. Remove S Pen from the slot, hold the S Pen near the screen so that the point appears, and press the S Pen button once.
2. Tap Create note .
Basic Operations 30

Screen Off Memo

You can write quick memos without turning your device on.
Note: The screen off memo setting must be enabled. For more information, see S Pen Settings.
To create a screen off memo:
1. Detach the S Pen while the screen is off.
2. Write on the screen.
Tap Save to save your memo to the Notes app.  Tap Delete to discard the note.
Tap Pin to display the current memo when the screen is off.
Tap Pen to use the stylus to write on the screen.
Tap Erase to erase part or all of your writing.
Tap Create/Next to create a new memo or to go to the next memo.
Tap Previous to go to the next memo.
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Smart Select

The Smart select feature provides a capture tool to select content on a screen. You can then add it to your Gallery app or share it with your contacts.
To launch the Smart select tool:
1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer appears, and press the S Pen button once.
2. Tap Smart select .
Tap the shape you want to use: Rectangle, Lasso, or Oval.  Draw around the content you want to select.
Basic Operations 32
The selected clip is centered on the screen.
• Tap a selection shape to start over and select new content.
• Tap Auto select to automatically refine the selection based on the image. You can
manually add or subtract from the selection, as well as rotate the selection left or right.
3. Tap an option at the bottom of the window:
Draw: Draw or write on the screen using the S Pen.  Share: Choose a sharing method to share your content.  Save: Save the content to the Gallery app.

Screen Write

Screen write allows you to capture a screen shot and then write notes on the screen shot. To use Screen write:
1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer appears, and press the S Pen button once.
2. Tap Screen write . The current screen is captured, and a pen tool appears.
The following editing tools are provided: Pen: Write or draw on the screen shot. Press the Draw icon a second time to change the pen
tip, size, color, and to save presets.
Eraser: Erase the writing or drawings on the screen shot. Tap the Eraser icon a second time
to change the size of the eraser area and to see the Clear all option.
Undo: Undo the last action.  Redo: Redo the last action.
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3. When you are finished writing, tap an option:
Crop: Crop the image.  Share: Share the image using messaging, Bluetooth®, email, and more.  Save: Save the content to the Gallery app.

Translate

Translate words by hovering over them with the S Pen. To use Translate:
1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer appears, and press the S Pen button once.
2. Tap Translate .
3. Tap the Source and Target languages to change them to the desired languages.
4. Hover the S Pen over a word.
Tap Sound to hear the word pronounced in the Source language.
5. Tap Close to close Translate.
Basic Operations 34

Add or Remove Air Command Shortcuts

You can add or remove shortcuts to apps and functions to the Air command menu.
Add Air Command Shortcuts
1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer appears, and press the S Pen button once.
2. Tap Add shortcuts .
3. Swipe across the screens, and tap the apps or functions you would like to add to the Air command menu.
4. Tap Back to save your selection.
Basic Operations 35
Remove Air Command Shortcuts
You can remove any Air command app shortcuts you have added.
1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer appears, and press the S Pen button once.
2. Tap Settings > Shortcuts.
3. Tap Remove next to any shortcuts you want to remove. To add a new shortcut, tap it from the app list.
4. Tap Back to save your settings.
Basic Operations 36

Air Command Settings

Configure the Air command feature.
1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer appears, and press the S Pen button once.
2. Tap Settings .
For more information, see S Pen Settings.
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Applications

App
Function/Service
1Weather
Receive real-time local weather information at any location in the world. Access 7-day and hourly weather forecasts for your area. Located in the Sprint folder in the Apps list.
Amazon (Amazon
Shopping)
Shop at amazon.com™ from your device. Located in the Amazon™ folder in the Apps list.
Amazon Kindle
Download books for reading right on your device. You must have an account with Amazon to use the Kindle™ application. Located in the Amazon folder in the Apps list.
The following topics describe how to access the applications (apps) list and launch apps on your phone.

Launch Applications

All installed apps can be accessed and launched from the Apps list.
1. From home, tap Apps .
The Apps list opens.
2. Tap an app icon to launch the corresponding application. The application opens.

Apps List

The Apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone.
Basic Operations 38
App
Function/Service
Amazon Music
Purchase, download, and play music from Amazon. Located in the Amazon folder in the Apps list.
Amazon Photos
Store your photos on Amazon’s cloud server. Located in the Amazon
folder in the Apps list.
Amazon Video
Watch Amazon Prime™ movies and videos on your phone. Located in the Amazon folder in the Apps list.
Android Pay
Pay with your Android phone at over one million store locations across the US and within mobile apps. Visit android.com/pay to learn more about Android Pay™.
App Spotlight
Discover new apps from the Google Play store. Located in the Sprint folder in the Apps list.
Calculator
Perform basic and advanced mathematical calculations.
Calendar
Use Calendar to create and manage events, meetings, and appointments, organize your time, and be reminded of important events.
Caller ID
See who is calling, even if the caller is not in your contact list.
Camera
Take pictures and record videos using the front and rear cameras.
Chrome
Browse the Internet and bring your open tabs, bookmarks and address bar data from your computer to your mobile device. Located in the Google folder in the Apps list.
Clock
Set alarms, view time in time zones around the world, use a stopwatch, set a timer, and use your phone as a desk clock.
Contacts
Store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, compatible email programs (including Exchange Server), and your Facebook™ friends.
Drive
Open, view, rename, and share your Google Docs™ and files. Located in the Google folder in the Apps list.
Email
Send and receive email from a variety of email service providers. Located in the Samsung folder in the Apps list.
Basic Operations 39
App
Function/Service
Facebook
Keep up with friends and family with the Facebook app. Share updates, photos, and videos, as well as text, chat, and play games.
Galaxy Apps
Discover apps designed exclusively for your Galaxy device. Located in the Samsung folder in the Apps list.
Gallery
View and edit pictures and watch videos that you have taken with your phone’s camera or downloaded.
Gmail
Send and receive email with Gmail, Google’s web-based email service. Located in the Google folder in the Apps list.
Google
Search not only the Internet, but also the apps and contents of your device. Located in the Google folder in the Apps list.
Hangouts
Meet friends and family online, share photos, host video calls, and send SMS and Hangouts messages. Located in the Google folder in the Apps list.
Instagram
Capture and share photos and videos with your friends. Customize what you capture, and then share it on your feed or post it directly to your friends. Located in the Social folder in the Apps list.
Internet
Browse the Internet using a full-featured browser. Located in the Samsung folder in the Apps list.
Live Soccer & TV
Watch live TV and sports on the go with fuboTV. A subscription is required to use this service.
Lookout
Configure and manage key security options, such as anti-virus and anti­malware technology, a lost and stolen device locator service, an application privacy adviser, and a backup service. Located in the Sprint folder in the Apps list.
Maps
Find your current location and get directions and other location‑based information. Located in the Google folder in the Apps list.
Messages
Send and receive text and multimedia messages.
Messenger
Reach out to your friends and family with Facebook Messenger™, which works just like texting. A data plan is required to use Messenger. Located in the Social folder in the Apps list.
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App
Function/Service
My Files
Manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location. Located in the Samsung folder in the Apps list.
NextRadio
Listen to your favorite FM radio stations on the go with NextRadio®. Tune in to any FM frequency in your area and listen to the radio without the cost of streaming music.
PEN.UP
PEN.UP is an online community app that brings together anyone that uses the S Pen to draw, sketch, scribble or paint.
Phone
Make and receive phone calls.
Photos
Automatically back up your photos and videos to your Google Account. Located in the Google folder in the Apps list.
Play Movies & TV
Watch movies and TV shows purchased from Google Play. You can stream them instantly, or download them for viewing when you are not connected to the Internet. You can also view videos saved on your device. Located in the Google folder in the Apps list.
Play Music
Play music and audio files on your device.
Play Store
Find new apps, movies and TV shows, music, books, magazines, and games in the Google Play store.
S Health
Manage your health with the S Health wellness application. Set fitness goals, check your progress, and keep track of your overall health. Located in the Samsung folder in the Apps list.
S Voice
Use the S Voice™ voice recognition application to activate a wide variety of functions on your phone. Located in the Samsung folder in the Apps list.
Samsung Gear
Connect your device to your Samsung Gear using this application. Located in the Samsung folder in the Apps list.
Samsung Notes
Create, edit, and manage all the notes on your phone with the Samsung Notes app.
Samsung Pay
Use your phone to pay at more places than any other mobile payment service out there, from the grocery store to the coffee shop to your favorite department store.
Basic Operations 41
App
Function/Service
Samsung+
Get live help, discover new features, and unlock promotions for your Samsung device. Located in the Samsung folder in the Apps list.
Settings
Configure settings and options on your phone.
Sprint Family Locator
Use Sprint Family Locator to locate any phone on your Sprint family plan instantly—from your mobile phone, tablet or computer. Located in the Sprint folder in the Apps list.
Sprint Fun & Games
Download new apps and games from Sprint. Located in the Sprint folder in the Apps list. Located in the Sprint folder in the Apps list.
Sprint Music Plus
Purchase, download, and play music, ringtones, and ringback tones for your phone. Located in the Sprint folder in the Apps list.
Sprint TV & Movies
Use Sprint TV & Movies to watch live TV and access movies and other on demand entertainment on the go. Located in the Sprint folder in the Apps list.
Sprint Worldwide
Access information about Sprint Worldwide international voice and data service.
Sprint Zone
Access your Sprint account, get device information and help, find recommended apps, and more.
Tech Expert
Get access to a US-based technical expert.
Uber
Hire a private driver in more than 130 cities and 30 countries. Uber is an entirely new and modern way to travel.
Voicemail
Use Visual Voicemail for a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first.
YouTube
View and upload YouTube™ videos from your device. Located in the Google folder in the Apps list.
Basic Operations 42

Phone Number

Follow the instructions below to display your phone’s wireless phone number.
1. From home, tap Apps > Settings > About device .
2. Tap Status > SIM card status. You will see the number listed under My phone number.

Airplane Mode

Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that do not require a signal or data.
To turn on airplane mode:
1. Pull down the status bar to display the notification panel.
2. Pull it down again to display additional Quick settings, and then tap Airplane mode > Turn on.
Your phone is now in airplane mode. You will see the airplane mode icon in the status
bar.
To turn off airplane mode:
1. Pull down the status bar to display the notification panel.
2. Pull it down again to display additional Quick settings, and then tap Airplane mode . Your phone’s wireless connection features are now restored.

Enter Text

You can type on your phone using the touchscreen Samsung keyboard or Samsung voice input.
Note: Keyboard layouts and options may change depending on where you are using them. For example, if you are entering text to do a Web search, a search icon may be available instead of an enter key.

Samsung Keyboard

Use the touchscreen Samsung keyboard for entering text. The keyboard appears automatically when you tap a text entry field, and can be used in either portrait or landscape mode. You can also use the Google voice typing option to enter text using your voice.
The Samsung keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys (like on a computer), along with enhancements and options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more.
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Assign Samsung Keyboard for Text Entry
If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text.
Note: The Samsung keyboard is the default text input method on your phone. Additional keyboards and input methods are available for download from the Google Play store. See Google Play Store.
From Settings:
■ From home, tap Apps > Settings > General management > Language and input > Default keyboard, and then choose Samsung keyboard.
While entering text:
1. While entering text, drag down from the top of the screen to open the notification panel.
2. Tap Select keyboard, and then choose Samsung keyboard.
Use Samsung Keyboard to Enter Text
■ Tap keys to enter text. While entering text, use these options:
If you make a mistake, tap Delete to delete incorrect characters. Touch and hold Delete
to delete a whole word or field.
Tap Shift to change the case of the text (the arrow will turn blue). Tap Shift twice to
switch to all capitals (the key will turn blue).
Tap Symbols to switch to a symbols keyboard. There are two symbol keyboards; to
switch between them, tap Symbols (1 of 2) or Symbols (2 of 2) .
Tap Samsung voice input to switch to Samsung voice input to enter text by speaking.
See Samsung Voice Input.
Touch and hold Options to open an options menu. Select from the following options.
• Samsung voice input to switch to Samsung voice input.
• Handwriting to enter text using the S Pen.
• Clipboard to attach a screenshot or other item from the clipboard.
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• Emoticon to display a list of emoticons.
• Settings to view the Samsung keyboard settings menu.
If you have more than one language selected in Samsung Keyboard settings, you can swipe
your finger over Spacebar to switch between languages.
Configure Samsung Keyboard
■ From home, tap Apps > Settings > General management > Language and input > Samsung keyboard.

Samsung Voice Input

Use Samsung Voice Input Instead of typing, enter text by speaking.
To enable Samsung voice input:
1. Tap Samsung voice input on the Samsung keyboard. You may need to touch and hold Options (left of the Space bar) to find it.
2. Speak your text.
Note: Tap Language to download additional languages for use with Samsung voice input.
Configure Samsung Voice Input
To customize Samsung voice input:
1. From a Home screen, tap Apps > Settings > General management > Language and input.
2. Tap Samsung voice input for options.
For more information, see Language and Input Settings.
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Tips for Editing Text

■ Your phone gives you many options to make entering text easier, including copying, cutting, and pasting. Double-tap text to highlight it, and then select from the following options:
Select all: Highlights all the text in the field.
Cut: Removes the selected text and saves it to the clipboard.
Copy: Copies the selected text to the clipboard.
Paste: Insert the last copied or cut text into the current field.
Sharing: Send the text with others using a variety of sharing methods.
Clipboard: Display the clipboard to choose previously cut or copied text.
Dictionary: Access your personal dictionary.

Google Account

You will need a Google Account to access several phone features such as Gmail, Google Maps™, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account.
Google Account Cautions
Be sure not to forget your Google Account ID or password.

Create a Google Account

If you do not already have a Google Account, you can create one online or using your phone.
Note: You can also create and sign into your Google/Gmail account through your phone’s Setup application.
Note: Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign-in > Create account.
3. Follow the prompts to create your free account.
4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account.
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Create a Google Account Using Your Phone
1. From home, tap Apps > Settings > Cloud and accounts > Accounts > Add account.
2. Tap Google, and then tap Or create a new account.
3. Follow the prompts to set up your account. Tap Next to proceed between steps, which may include:
Enter your First name and Last name.  Enter a desired Username.  Enter and reenter a password.  Create a security question and answer, enter a secondary email address to help you recover
your password if you ever lose it.
On the Finish account screen, select your Web history and additional Google Play options.  Enter the letters from the Authenticating screen.  After your phone connects with the Google servers, select the items you would like to sync
with your phone and then tap Sync now.
4. Tap Finish setup. You are signed in to your Google Account, and your phone will synchronize the selected
items.
Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password. It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone.
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Sign In to Your Google Account

If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account.
1. From home, tap Apps > Settings > Cloud and accounts > Accounts > Add account.
2. Tap Google, and then tap Enter your email.
3. Enter your Gmail address and password, and then tap Next.
4. Complete any additional screens if prompted. You are signed in to your Google Account.

Factory Reset Protection

When you sign in to a Google Account on your device, Factory Reset Protection is automatically turned on. Factory Reset Protection (FRP) prevents other people from using your device if it is reset to factory settings without your permission. For example, if your device is lost or stolen and a factory data reset is performed, only someone with your Google Account username and password can use the device.
You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. For more information, see Factory Data Reset.
Caution: You should remove your Google Account before shipping your device to Samsung or any other service provider for service and before resetting the device to factory settings.
Enable Factory Reset Protection
Adding a Google Account to your device automatically turns on the Factory Reset Protection (FRP) security feature. For more information, see google.com.
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Disable Factory Reset Protection
To disable FRP, remove all Google Accounts from the device.
1. From home, tap Apps > Settings .
2. Tap Cloud and accounts > Accounts > Google.
3. Select a Google Account, and then tap More options > Remove account.
4. Repeat until all configured Google Accounts have been removed from the device.

Google Play Store

Google Play is the place to go to find new Android apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or mobile data connection and sign in to your Google Account. See Browser and Sign In to Your Google
Account for details.
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by Google Inc.). Sprint is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access your personal information or require us to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal
information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third-party application’s policies, do not use the application.

Find and Install an App

When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone. Download and install only apps that you trust.
1. From home, tap Apps > Play Store .
2. When you open the Google Play store app for the first time, the Terms of Service window will appear. Tap Accept to continue.
3. Browse through the categories, find an item you are interested in, and tap the name. Search for an app. Tap the Google Play search field, enter the name or type of app you are
looking for, and then tap on the keyboard.
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4. Tap an app to read a description about the app and user reviews.
5. Tap Install (for free applications) or the price (for paid applications).
Note: If you have not already done so, you will need to set up a payment method to purchase paid apps from Google Play.
6. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone. If you agree to the conditions, tap Accept (for free apps) or Accept and then Buy (for paid apps) to begin downloading and installing the app.
If you have not already set up a payment method, tap Continue and then follow the prompts
to arrange payment and complete the purchase.
The selected app is downloaded and installed on your phone.
Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you tap Ok on this screen, you are responsible for the results of using this item on your phone.
Purchasing Applications
Purchase apps at your own risk. Sprint is not responsible for any harm to you or third parties resulting from the use of purchased applications.

Request a Refund for a Paid App

If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you cannot request a refund a second time.
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games.
3. Tap the app to uninstall for a refund. The details screen for the app opens.
4. Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is cancelled.
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Update an App

Depending on your settings, many apps will update automatically, or you can update apps directly from the Play store app.
Update an App Directly
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games.
3. Tap the app you want to update, and then tap Update. The app update is downloaded and installed.
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Set Automatic App Updates
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games.
3. Tap the app you want to set for auto-update, and then tap Menu > Auto-update. The app is set to update automatically whenever an update becomes available.
Note: Automatic updates are unavailable for some apps.
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Uninstall an App

You can uninstall any app that you have downloaded and installed from Google Play.
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games.
3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK. The app is uninstalled and removed from your phone.
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Get Help with Google Play

The Google Play store app offers an online help option if you have questions or want to know more about the app.
1. From home, tap Apps > Play Store .
2. Tap Menu > Help & Feedback.
The Web browser will take you to the Google Play Help Web page, where you will find
comprehensive, categorized information about Google Play.

Lock and Unlock Your Screen

Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power key. Pressing the Power key again or receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Display Settings.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power key.
The lock screen appears.
2. Swipe your finger across the screen to unlock it.
The screen is unlocked. If you have set up a screen lock, you will be prompted to draw the pattern, enter the
password or PIN, or scan your fingerprint or iris. See Screen Lock.
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Update Your Phone

From time to time, updates may become available for your phone. You can download and apply updates through the Apps > Settings > System Update > Download updates manually menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.

Update Your Phone Software

You can update your phone's software using the System Update option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. From home, tap Apps > Settings > Cloud and accounts > Accounts > Google.
2. Tap On/Off next to each option to enable backup.
3. Tap More > Sync now to sync your Google Account information.
To back up your Exchange Mail information:
1. From home, tap Apps > Settings > Cloud and accounts > Accounts > Microsoft Exchange ActiveSync.
2. Tap On/Off next to each option to enable backup.
3. Tap More > Sync now to sync your Google Account information.
To back up stored text messages:
1. From home, tap Apps > Messages .
2. Select the text message from the list to view the message thread.
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3. Touch and hold on a portion of the text message from the string. The Message options context menu appears.
Note: You can back up stored text messages by forwarding them to your own phone number. Open the messages after you have updated your firmware.
4. Tap Forward.
5. Enter your phone number and tap Send.
To restore your Google apps following the update:
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games > All tab.
3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall.
4. Follow the prompts.
Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is applied.
As an added precaution, to preserve any data on your optional microSD card (not included), please unmount it from your phone prior to starting the update process. From home, tap Apps > Settings
> Device maintenance > Storage > More options > Storage settings > SD card > Unmount.
Update Your Phone’s Software
Once you have backed up all your data, use the Update now option to update your phone’s software.
1. From home, tap Apps > Settings > System Update > Download updates manually.
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2. Tap Download updates manually. Your phone automatically downloads and installs any available updates. You may be
required to power your phone off and back on to complete the software upgrade.
Alternatively, you can access system updates through the notification panel.
1. Locate the System Update Available icon ( ) in notifications.
2. Pull down the status bar.
3. Tap to open the System Updates screen.
4. Tap Download and follow the prompts.
The downloading icon ( ) appears within the status bar to indicate the phone is downloading
the necessary files.
5. Tap Restart and install to complete the process.
Confirm Your Current Phone Software
1. From home, tap Apps > Settings > About device > Status.
2. Locate the Software version read-only field.
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Your Phone's Home Screen

Item
Description
Status area
The status area of the status bar (on the right) displays phone and service status information such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time.
Status bar
The status bar displays icons to notify you of your phone’s status (on the right
side) and notifications (on the left side).
The following topics describe how to use and customize your phone’s home screen, understand the
status bar, and use the notification panel.

Home Screen Basics

The home screen is the starting point for your phone’s applications, functions, and menus. You can
customize your home screen by adding application icons, shortcuts, folders, widgets, and more.

Home Screen Layout

Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens.
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Item
Description
Widget
Widgets are self-contained apps that reside on your phone’s home screen.
Application icons
Application icons are shortcuts to favorite applications. You can add and remove these shortcuts as you wish.
Applications (Apps) list
Tap to open the applications (apps) list. The Apps list key is a primary shortcut available from all home screens.
Primary shortcuts
Primary shortcuts are application shortcuts that appear in the same location on all of your phone’s home screens. These are customizable except for the Applications (Apps) shortcut, which remains static.
Notification area
The notification area of the status bar (on the left) displays notifications for incoming messages, missed calls, application updates, and more. Pull down the status bar to display the notification panel.
Tip: Press the Home key to return to the main home screen from any other screen.

Extended Home Screens

In addition to the main home screen, your phone features extended home screens to provide more space for adding icons, widgets, and more. Press the Home key to display the main home screen and then swipe the screen right or left to move from the main screen to an extended screen.
Additional screens are available in addition to the main home screen.
● If you are not already using the maximum number of screens for your phone, you can add more screens by touching and holding an empty space on a home screen, sliding the thumbnails to the
left, and then tapping Add page .
● While on an extended screen, press the Home key to return to the main home screen.
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Status Bar and Notification Panel

Icon
Status
Bluetooth: Bluetooth is active.
GPS: GPS is active.
Wi-Fi: Wi-Fi is active.
File download in progress: Download of a file or app is in progress.
Mute mode: Mute mode is enabled.
Vibrate mode: Vibrate mode is enabled.
Your phone’s status and notifications are available at a glance at the top of the screen.

Status Bar

The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notification panel or access the quick settings menu, pull down the status bar from the top of the screen.
Status Bar Layout
Main Status Icons
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Icon
Status
Speakerphone: Call is using speakerphone.
Signal strength: Cellular network signal strength is displayed.
Roaming signal strength: Roaming network signal strength is displayed.
3G: The device is connected to a 3G wireless network.
4G LTE active: The device is connected to a 4G LTE™ wireless network.
Airplane mode: Airplane mode is active.
Sync: Sync is active.
Battery charging: Battery is charging.
Battery full: Battery is fully charged.
Mobile hotspot: Connected as a mobile hotspot.
Icon
Notification
Missed call: A call has been missed.
Call on hold: A call is on hold.
New voicemail: New voicemail message has been received.
New email: New email has arrived.
New Gmail: New Gmail has arrived.
New message: New text or MMS message
New Hangouts message: New Hangouts message has arrived.
New Sprint Zone message: New Sprint Zone message has arrived.
Main Notification Icons
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Icon
Notification
Event: A calendar event is approaching.
USB: A USB connection is active.
Alarm: An alarm has been set.
Emergency alert: A new Emergency alert has arrived.
Update available: An app update is available from the Google Play store.
File upload in progress: File is being uploaded or sent.
Update successful: An app update was successful.
Keyboard in use: Keyboard is in use.
More notifications available: View additional notifications.
Note: Additional notification icons may appear. All notifications may be accessed through the notification
panel.
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Notification Panel

Your phone’s notifications appear at the left side of the status bar, and you can access the full notification panel by pulling down the status bar. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more.
Open the Notification Panel
1. Pull down the status bar. (Slide your finger down from the top of the screen.)
The notification panel opens.
2. Drag down Expand to display additional quick settings.
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Close the Notification Panel
Item
Description
Settings
Display the Settings screen.
Quick settings
Quickly enable or disable a feature.
Expand
See all available Quick settings, adjust screen brightness, and more.
Notifications
View details about notifications.
Clear notifications
Clear all notifications.
Notification settings
Configure settings for notifications.
■ Slide the notification panel up. (Slide your finger up from the bottom of the screen.)
– or –
Tap Back to close the notification panel.
Notification Panel Layout
The notification panel gives you access both to notifications and the quick settings menu.
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Notification Panel Quick Settings
The Quick Settings list at the top of the notification panel lets you quickly access frequently used settings options. Scroll left or right to display all available settings, and tap an icon to turn the selected feature on or off.
You can customize which settings are available in your Quick Settings list.
1. Pull down the status bar.
The notification panel opens.
2. Drag down Expand to display additional quick settings.
Your Phone's Home Screen 65
3. Touch and hold a quick setting to edit the quick settings menu.
4. Drag buttons to arrange which options appear in the quick settings panel.
5. Tap Done when you are finished.

Search Device

Search your device for apps, contacts, messages, email, files, settings, and more.
1. Pull down the status bar. (Slide your finger down from the top of the screen.)
The notification panel opens.
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2. Drag down Expand to display additional quick settings.
3. Tap the Search device field and enter search criteria in the Search field.
4. Tap an item to view or launch.

Multi Window

The Multi window™ feature lets you multitask by using multiple applications at the same time.
Activate Multi Window
Apps that support Multi window display together on a split screen. You can switch between the apps, adjust the size of their display on the screen, and copy information from one app to the other.
Note: Multi window is not available for all apps.
1. From any screen, touch and hold Recent apps .
2. Tap two apps that support Multi window to open them in split screen view.
– or –
If you are currently using an app that supports Multi window, tap another app to add it in split screen view.
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You can also launch recently used apps directly into Multi window view:
1. From any screen, tap Recent apps .
Recently used apps that support Multi window have a Multi window icon in their title bar.
2. Tap Multi window in the title bar to launch an application in split screen view. Other recently used apps that support Multi window display below the launched app.
3. Tap an app shortcut to add it to the split screen view.
Note: Only applications that support Multi window have the Multi window icon.
Window Controls
Use Window controls to switch windows, drag and drop content, minimize or maximize windows, or to close a window.
1. Select an app window, and then tap Window controls in the middle of the window border.
2. The following options are available:
Switch windows: Switch locations between Multi window apps.
Drag and drop content: Move items between the app windows. Drag an item to share
from one window to another. Not all applications support this feature.
Minimize window: Minimize the selected app window. This turns the app into a circular,
movable icon that can be opened by tapping on it.
Maximize window: Open the selected app window in full screen view.
Close app: Close the selected app.
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Customize the Home Screen

Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home screen.
Operations for Rearranging the Home Screen
● Moving Widgets and Icons: From home, touch and hold an item, and then drag it to the desired location.
● Deleting Widgets and Icons: From home, touch and hold an item, and then drag it to Remove .
● Displaying the Home Screen Menu: From home, touch and hold an empty space to display the home screen menu. Menu options include Wallpapers and themes, Widgets, and Screen grid settings. You also have the option to add or remove home screens.

Change the Wallpaper

Select and assign your phone’s background wallpaper.
1. From home, touch and hold an empty space, and then tap Wallpapers and themes .
You can also access the wallpaper menu through settings. From home, tap Apps >
Settings > Wallpapers and themes .
2. Tap an option to select the wallpaper, and then select:
Home screen to set the background wallpaper for your home screen.  Lock screen to set the wallpaper for your phone’s lock screen. Home and lock screens to set a wallpaper for both your home screen and your lock screen.
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3. Tap Set as wallpaper. The wallpaper is set.
Note: Tap On/Off next to Wallpaper motion effect to enable or disable this feature. It allows the wallpaper to shift slightly as you move the device, creating a 3D effect.

Add Shortcuts to the Home Screen

You can add shortcuts for quick access to favorite apps from the home screen.
1. From home, tap Apps . The Apps list opens.
2. Touch and hold an app icon. The icon will disengage and you will see the current home screen.
3. Drag the icon to an empty location on the home screen. The shortcut is added to the home screen.

Add Widgets to the Home Screen

You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Facebook status windows, Gmail and email accounts, and many others.
1. From home, touch and hold an empty space, and then tap Widgets .
The Widgets list opens.
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2. Touch and hold a widget icon. The icon will disengage and you will see the current home screen.
3. Drag the icon to an empty location on the home screens. The widget is added to the home screen.

Add Folders to the Home Screen

You can group home screen shortcuts into folders for convenient access.
1. From home, touch and hold a shortcut you want to place in a folder, and then drag it on top of another shortcut and release it.
2. Type a name, and then tap Back . A new folder is created.
3. To add more app shortcuts to the folder, touch and hold a shortcut, and then drag it on top of the new folder.
The new shortcut is added to the folder.
Change Folder Names
Once you have added folders, you can change the name easily from the folder display.
1. From home, tap the folder to open it, and then tap the folder name.
2. Type a new name, and then tap Back .
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Change the Folder Color
You can change the color of a folder.
1. From home, tap the folder to open it.
2. Tap and select a color, and then tap Back .
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Making Connections
The following set of topics will cover your phone’s ability to help you make connections, from phone calls and maintaining contacts, to text messages, email, Internet, and international services.
73

Phone Calls and Voicemail

The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, and more.

Place and Answer Calls

The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
Adjust In-Call Volume
■ Adjusting Call Volume: Press the Volume key up or down during the call.
Troubleshooting
Problem: Difficulty during call.
Solution 1: It may not be possible to make a call properly in a noisy location. Solution 2: When calling using Speaker, check the call volume. Raising the call volume may make
calling difficult.
Problem: Sound pops momentarily during a call.
Solution: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.
Emergency Call Cautions
Emergency calls are restricted in Airplane mode.
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Call Using the Phone Dialer

The most “traditional” way to place a call is by using the phone’s dialer screen.
1. From home, tap Phone to display the phone screen.
The phone app opens. If necessary, tap Keypad to display the dialer screen.
2. Tap the number keys on the keypad to enter the phone number.
As you enter digits, Smart Dial searches for contacts that match. If you see the number you
want to dial, tap it to place the call immediately without entering the rest of the number.
3. Tap Dial to call the number.
The phone dials the number. The call begins when the other party answers.
To end the call, tap End .The call ends.
Troubleshooting
Question: Call does not connect.
Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit
number including the area code. Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area.
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Call Emergency Numbers

You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:
1. From the lock screen, swipe Phone up, and then tap Emergency call.
2. Tap 9-1-1 ( ), and tap Dial . As long as you are in an area covered by wireless service, the emergency call is placed.
To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Lock and Unlock Your Screen.
2. From home, tap Phone > Keypad .
3. Tap 9-1-1 ( ), and tap Dial . As long as you are in an area covered by wireless service, the emergency call is placed.
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1 emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone.

Answer Phone Calls

The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
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Answer an Incoming Call
1. When a call arrives, slide Answer to the right to answer it.
The call begins.
2. To end the call, tap End . The call ends.
Mute the Ringing Sound
To mute the ringer without rejecting the call, you can do either of the following:
● Press the Volume key down.
● Place the phone face down on a level surface.
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Reject an Incoming Call
■ When a call arrives, slide Reject to the left to reject it.
The ringtone or vibration will stop and the call will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
1. When a call arrives, slide Send message up from the bottom of the screen.
The ringtone or vibration will stop and you will see a list of preset text messages.
2. Tap one of the messages to send it to the caller.
The selected message will be delivered to the caller.
You can edit the reject messages through the Call settings menu. From the phone app, tap
More options > Settings > Quick decline messages and edit or create a reject message.
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In-Call Screen Layout and Operations

While you are on a call, you will see a number of options.
In-Call Screen Layout
■ Tap options to activate them during a call.
Add call: Touch and hold to initiate a conference call (3-way call).  Merge: Join two currently active calls (conference).  Extra volume: Increase the call volume.  Bluetooth: Route the phone’s audio through a connected Bluetooth headset (On) or through
the speaker (Off).
• When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth call icon .
Note: The Headset button is activated to show the current call is routed to the connected Bluetooth
headset (not included).
• To route the current call back to the phone, tap Headset to temporarily use the phone. Tap it again to route the call back to the connected Bluetooth headset.
Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off).
• Activate Speaker to route the phone’s audio through the speaker. (You can adjust the
speaker volume using the Volume key.)
• Deactivate Speaker to use the phone’s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
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Keypad/Hide: Toggle the appearance of the onscreen keypad. Show the keypad to enter
additional numbers, for example, an extension or access code.
• For example: When you call your bank’s 800 number, use the keypad to enter your account number and PIN.
Mute: Mute the microphone during an active call. Tap again to unmute the microphone.
Note: If Mute is activated, the speaker mode is deactivated.
End : End the current call.
Tap More during a call to display a list of additional in-call features:
• Contacts: Display your Contacts list.
• Message: Send a text or multimedia message while remaining on the call.
• Memo: Create a new memo while remaining on the call.
• Calendar: View your calendar while remaining on the call.

Place a Call from Contacts

You can place phone calls directly from entries in your Contacts list.
1. From home, tap Phone to display the phone app.
2. Tap Contacts to display the Contacts list.
The contacts list appears.
3. Tap a contact.
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4. Tap Call next to the number you want to call. The phone dials the number. The call begins when the other party answers.
5. To end the call, tap End . The call ends.
Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number.

Call from Call Log

The call log list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. From home, tap Phone to display the phone app.
2. Tap Log to display the call log list.
The call log list appears.
3. Tap an entry to display the call details.
4. Tap Call to place a call.
The phone dials the number. The call begins when the other party answers. For additional options, tap the name or number.
5. To end the call, tap End . The call ends.
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Tip: You can also place a call directly from the call log list. Swipe the entry you want to call from left to right to place a call.

Voicemail

The following topics describe how to set up and use your phone's voicemail and visual voicemail features.

Voicemail Setup

Follow the instructions below to set up voicemail on your phone. You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a passcode to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
1. From home, tap Phone > Keypad.
2. Touch and hold the 1 key to dial your voicemail number.
Your phone dials the voicemail access number.
3. Follow the system prompts to:
Create your passcode.  Record your name announcement.  Record your greeting.
Important: Voicemail Passcode – It is strongly recommended that you create a passcode when setting up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to your phone is able to access your voicemail messages.
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Visual Voicemail

This topic describes the Visual Voicemail feature of your phone's service, as well as the steps required to set up Visual Voicemail on your phone.
About Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now, you can find the exact message you are looking for without having to listen to every voicemail message first. This feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message.
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Note: To set up your traditional voicemail box, see Voicemail Setup.
1. From home, tap Apps > Voicemail .
– or –
Tap Phone , and then tap Voicemail to access your Visual Voicemail.
You will see a Welcome to Visual Voicemail screen.
2. Scroll through the Welcome to Visual Voicemail introduction screens to view a brief explanation of the visual voicemail services.
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3. At the end of the welcome screens, a Personalize your voicemail prompt displays.
You will see a Personalize your voicemail prompt.
4. Tap Personalize now and follow the system prompts to:
Create a passcode (part of standard voicemail).  Record your name announcement.  Record your greeting.
Important: Voicemail Passcode – It is strongly recommended that you create a passcode when setting up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to your phone is able to access your voicemail messages.

Review Visual Voicemail

Visual Voicemail lets you easily access and select which messages you want to review.
1. From home, tap Apps > Voicemail .
You will see the voicemail inbox.
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2. Tap a message, and then tap Play to review it.
Tip: For an explanation of all your Visual voicemail options, tap More options > Help > Visual Voicemail Menu > Visual Voicemail Settings.

Visual Voicemail Options

Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
1. From home, tap Apps > Voicemail .
2. The following options are available when viewing the voicemail inbox.
More options : Access Search, Settings, and Help features.
• New Voice SMS: Send a voice message to friends.
• New Avatar message: Send an animated voice message to friends.
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• Search: Search your voice messages.
• Upgrade to Premium: Subscribe to the premium Voice-to-Text transcription service.
This service requires an additional monthly charge.
• Store: Access the Visual Voicemail store to purchase avatars, backgrounds, and more.
• Help: View help topics for Visual Voicemail.
• Settings: Customize your Visual Voicemail settings.
3. Tap a message to review it. The following options are available while listening to voicemail messages.
Call : Dial the number the message came from.
Reply : Reply to the message using text or voice message.
More options : Access Archive, Settings, and Help features.
• Delete: Delete selected messages.
• Share: Send the message using Wi-Fi Direct, social accounts, and so on.
• Archive message: Save this message.
• Upgrade to premium: Subscribe to the premium Voice-to-Text transcription service. This
service requires an additional monthly charge.
• Help: View help topics for Visual Voicemail.
• Settings: Customize your Visual Voicemail settings.
4. Touch and hold a message to manage your messages. The following options are available:
Delete : Delete selected messages.
More options : Select additional options.
• Archive: Save this message.
• Mark as Read: Mark this voicemail as being read.
• Mark as Unread: Mark this voicemail as not being read.
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Configure Visual Voicemail Settings

The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more.
1. From home, tap Apps > Voicemail .
2. Tap More options > Settings.
You will see the voicemail settings menu.
3. Select an option to change its settings:
Avatar: Configure you Avatar options.  Display: Change your voicemail message theme and enter a name to identify yourself to
people when replying or forwarding messages.
Help/Info: View help topics for using Visual Voicemail.
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Preferences: Change your Visual Voicemail application preferences.  Sound: Change your sound/speakerphone options.  Updates: Check for updates.  About Voicemail: View information about the application.
Change Your Main Greeting Using the Voicemail Menu
Your main greeting can be changed directly using the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu.
1. From home, tap Apps > Voicemail .
2. Tap More options > Settings > Preferences > Personalize voicemail.
3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting.
Edit the Display Name Using the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages.
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