How it Works
Samsung
Loading...
SM-N930PZSASPR
User Manual
349 pgs6.1 Mb0
Legal
40 pgs330.53 Kb0
Table of contents
Loading...

Samsung SM-N930PZSASPR, SM-N930PZKASPR, SM-N930PZBASPR User Manual

User Guide
[UG template version 16a]
[Sprint-Samsung-N930P-ug-en-080816-FINAL]

Table of Contents

Introduction ........................................................................................................................................... 2
About the User Guide ................................................................................................................... 2
Access Instructions on Phone....................................................................................................... 3
Access Help .......................................................................................................................... 3
Get Support from Sprint Zone ............................................................................................... 4
Set Up Your Phone ............................................................................................................................... 5
Parts and Functions ...................................................................................................................... 5
Maintaining Water and Dust Resistance ....................................................................................... 8
Charge the Battery ........................................................................................................................ 8
SIM Card ..................................................................................................................................... 10
SD Card ...................................................................................................................................... 11
Insert an SD Card ............................................................................................................... 12
Unmount an SD Card.......................................................................................................... 12
Remove an SD Card ........................................................................................................... 13
Format an SD Card ............................................................................................................. 13
Turn Your Phone On and Off ...................................................................................................... 14
Use the Touchscreen .................................................................................................................. 15
Activate Your Phone ................................................................................................................... 18
Complete the Setup Screens ...................................................................................................... 19
Smart Switch ............................................................................................................................... 21
Basic Operations ................................................................................................................................. 22
Basics .......................................................................................................................................... 22
Home Screen and Applications (Apps) List ........................................................................ 22
Phone Settings Menu.......................................................................................................... 23
Portrait and Landscape Screen Orientation ....................................................................... 23
Capture Screenshots .......................................................................................................... 24
Edge Screen ............................................................................................................................... 24
S Pen .......................................................................................................................................... 27
S Pen Options ..................................................................................................................... 28
Air View ............................................................................................................................... 28
Direct Pen Input .................................................................................................................. 28
TOC i
Screen Off Memo ................................................................................................................ 29
Replace the S Pen Tip ........................................................................................................ 29
Air Command .............................................................................................................................. 30
Create Note ......................................................................................................................... 30
Screen Off Memo ................................................................................................................ 31
Smart Select ....................................................................................................................... 32
Screen Write ....................................................................................................................... 33
Translate ............................................................................................................................. 34
Add or Remove Air Command Shortcuts............................................................................ 35
Air Command Settings ........................................................................................................ 37
Applications ................................................................................................................................. 38
Launch Applications ............................................................................................................ 38
Apps List ............................................................................................................................. 38
Phone Number ............................................................................................................................ 43
Airplane Mode ............................................................................................................................. 43
Enter Text .................................................................................................................................... 43
Samsung Keyboard ............................................................................................................ 43
Samsung Voice Input .......................................................................................................... 45
Tips for Editing Text ............................................................................................................ 46
Google Account .......................................................................................................................... 46
Create a Google Account ................................................................................................... 46
Sign In to Your Google Account ......................................................................................... 48
Factory Reset Protection .................................................................................................... 48
Google Play Store ....................................................................................................................... 49
Find and Install an App ....................................................................................................... 49
Request a Refund for a Paid App ....................................................................................... 50
Update an App .................................................................................................................... 51
Uninstall an App .................................................................................................................. 53
Get Help with Google Play .................................................................................................. 54
Lock and Unlock Your Screen .................................................................................................... 54
Update Your Phone .................................................................................................................... 55
Update Your Phone Software ............................................................................................. 55
Your Phone's Home Screen ................................................................................................................ 58
Home Screen Basics .................................................................................................................. 58
Home Screen Layout .......................................................................................................... 58
TOC ii
Extended Home Screens .................................................................................................... 59
Status Bar and Notification Panel ............................................................................................... 60
Status Bar ........................................................................................................................... 60
Notification Panel ................................................................................................................ 63
Search Device ..................................................................................................................... 66
Multi Window ............................................................................................................................... 67
Customize the Home Screen ...................................................................................................... 69
Change the Wallpaper ........................................................................................................ 69
Add Shortcuts to the Home Screen .................................................................................... 70
Add Widgets to the Home Screen ...................................................................................... 70
Add Folders to the Home Screen ....................................................................................... 71
Phone Calls and Voicemail ................................................................................................................. 74
Place and Answer Calls .............................................................................................................. 74
Call Using the Phone Dialer ................................................................................................ 75
Call Emergency Numbers ................................................................................................... 76
Answer Phone Calls ............................................................................................................ 76
In-Call Screen Layout and Operations................................................................................ 79
Place a Call from Contacts ................................................................................................. 80
Call from Call Log ............................................................................................................... 81
Voicemail ..................................................................................................................................... 82
Voicemail Setup .................................................................................................................. 82
Visual Voicemail .......................................................................................................................... 83
Review Visual Voicemail ..................................................................................................... 84
Visual Voicemail Options .................................................................................................... 85
Configure Visual Voicemail Settings ................................................................................... 87
Optional Calling Services ............................................................................................................ 89
Caller ID Blocking ............................................................................................................... 89
Call Waiting ......................................................................................................................... 90
Conference Calling ............................................................................................................. 91
Call Forwarding ................................................................................................................... 92
Call Settings ................................................................................................................................ 93
Contacts .............................................................................................................................................. 96
Add a Contact ............................................................................................................................. 96
View Contacts ............................................................................................................................. 99
TOC iii
Contacts Screen Layout ............................................................................................................ 100
Edit a Contact............................................................................................................................ 101
Delete a Contact ....................................................................................................................... 102
Favorites ................................................................................................................................... 103
Groups ...................................................................................................................................... 104
Share a Contact ........................................................................................................................ 106
Profile Sharing .................................................................................................................. 108
Import Contacts ......................................................................................................................... 109
Back Up Contacts ..................................................................................................................... 110
Contacts Settings ...................................................................................................................... 111
Messaging ......................................................................................................................................... 112
Text and Multimedia Messaging ............................................................................................... 112
Send a Text Message ....................................................................................................... 112
Send a Multimedia Message (MMS) ................................................................................. 113
Save and Resume a Draft Message ................................................................................. 115
New Messages Notification .............................................................................................. 116
Manage Message Conversations ..................................................................................... 116
Messages Settings ............................................................................................................ 118
Gmail ......................................................................................................................................... 120
Create and Send a Gmail Message .................................................................................. 120
Check Received Gmail Messages .................................................................................... 121
Use Gmail Labels .............................................................................................................. 123
Archive Gmail Threads ..................................................................................................... 123
Mute Gmail Threads ......................................................................................................... 124
Delete Gmail Threads ....................................................................................................... 124
Search Gmail Messages ................................................................................................... 124
Report Spam Gmail Messages ......................................................................................... 125
Add Another Google (Gmail) Account .............................................................................. 125
Switching Between Gmail Accounts ................................................................................. 126
Gmail Settings ................................................................................................................... 127
Email ......................................................................................................................................... 128
Set Up an Email Account .................................................................................................. 128
Add an Email Account....................................................................................................... 129
Add an Exchange ActiveSync Account ............................................................................. 131
Create and Send an Email Message ................................................................................ 131
TOC iv
Open Email Messages ...................................................................................................... 133
Delete an Email Account .................................................................................................. 134
Manage Your Email Inbox ................................................................................................ 135
Exchange ActiveSync Email Features .............................................................................. 136
Email Settings ................................................................................................................... 137
Internet and Social Networking ......................................................................................................... 140
Data Services General Information (4G LTE and 3G Networks) .............................................. 140
4G LTE .............................................................................................................................. 140
Your User Name ............................................................................................................... 141
Data Connection Status and Indicators ............................................................................ 142
Browser ..................................................................................................................................... 143
Use the Browser ............................................................................................................... 143
Add a Bookmark ............................................................................................................... 144
View Browser History ........................................................................................................ 145
Open New Browser Tabs .................................................................................................. 146
Browser Settings ............................................................................................................... 147
Chrome Browser ....................................................................................................................... 148
Facebook .................................................................................................................................. 149
Hangouts ................................................................................................................................... 149
Instagram .................................................................................................................................. 150
Messenger ................................................................................................................................ 150
Global Services ................................................................................................................................. 151
Activate Sprint Worldwide Service on Your Account ................................................................ 151
Your Phone’s SIM Card for International GSM Roaming ......................................................... 151
Enable Global Roaming Mode .................................................................................................. 152
Set the Communications Method for Global Use ...................................................................... 153
Select a Carrier ......................................................................................................................... 153
Make and Receive Worldwide Calls ......................................................................................... 153
Sprint International Voicemail Service ...................................................................................... 154
Set Up Your Voicemail Access Number for International Use.......................................... 154
Access Your Voicemail Internationally .............................................................................. 155
International Data Roaming ...................................................................................................... 156
Access Email and Data Services Internationally .............................................................. 156
Contact Sprint for Assistance with International Service .......................................................... 157
Connectivity ....................................................................................................................................... 159
TOC v
Transfer Files between Your Phone and a Computer .............................................................. 159
Wi-Fi .......................................................................................................................................... 161
Turn Wi-Fi On and Connect to a Wireless Network .......................................................... 161
Wi-Fi Settings .................................................................................................................... 162
Disconnect Wi-Fi ............................................................................................................... 162
Wi-Fi Direct ....................................................................................................................... 163
Hotspot ...................................................................................................................................... 163
Bluetooth ................................................................................................................................... 165
Bluetooth Information ........................................................................................................ 165
Enable the Bluetooth Feature ........................................................................................... 165
Pair Bluetooth Devices...................................................................................................... 167
Connect to a Paired Bluetooth Device .............................................................................. 168
Send Information Using Bluetooth .................................................................................... 169
Receive Information Using Bluetooth ............................................................................... 170
Tethering ................................................................................................................................... 171
Camera and Video ............................................................................................................................ 173
Camera Overview ..................................................................................................................... 173
Take Pictures and Record Videos ............................................................................................ 175
Take a Picture ................................................................................................................... 175
Record Videos .................................................................................................................. 176
Shooting Mode .................................................................................................................. 177
View Pictures and Videos Using Gallery .................................................................................. 178
Camera Settings ....................................................................................................................... 179
Switch Cameras ................................................................................................................ 179
Set Camera Functions ...................................................................................................... 180
Live Broadcast .................................................................................................................. 181
Productivity ........................................................................................................................................ 185
1Weather ................................................................................................................................... 185
Calculator .................................................................................................................................. 185
Calendar .................................................................................................................................... 186
Add an Event to the Calendar ........................................................................................... 186
View Calendar Events....................................................................................................... 187
Sync Calendars ................................................................................................................. 188
Synchronize an Exchange ActiveSync Calendar ............................................................. 188
TOC vi
Calendar Settings ............................................................................................................. 189
Caller ID .................................................................................................................................... 189
Clock ......................................................................................................................................... 189
Set Alarms ........................................................................................................................ 190
Additional Clock Features ................................................................................................. 191
Drive .......................................................................................................................................... 192
Google Maps ............................................................................................................................. 192
Google Search .......................................................................................................................... 193
Lookout ..................................................................................................................................... 194
My Files ..................................................................................................................................... 194
Photos ....................................................................................................................................... 195
S Voice ...................................................................................................................................... 195
S Voice Settings ................................................................................................................ 195
Samsung Gear .......................................................................................................................... 196
Samsung Notes ........................................................................................................................ 196
Samsung Pay ............................................................................................................................ 197
Sprint Family Locator ................................................................................................................ 199
Tech Expert ............................................................................................................................... 199
Uber .......................................................................................................................................... 199
Entertainment and Activities ............................................................................................................. 200
Amazon ..................................................................................................................................... 200
Amazon Kindle .......................................................................................................................... 200
Amazon Music .......................................................................................................................... 200
Amazon Photos ......................................................................................................................... 200
Amazon Video ........................................................................................................................... 200
App Spotlight ............................................................................................................................. 200
Galaxy Apps .............................................................................................................................. 201
Google Play Music App ............................................................................................................. 201
Play Music with Google Play ............................................................................................ 201
Google Play Music Screen Layout .................................................................................... 202
Create Playlists in Google Play Music .............................................................................. 203
Live Soccer & TV ...................................................................................................................... 204
NextRadio ................................................................................................................................. 204
PEN.UP ..................................................................................................................................... 204
S Health .................................................................................................................................... 204
TOC vii
Samsung+ ................................................................................................................................. 206
Sprint Fun & Games ................................................................................................................. 206
Sprint Music Plus ...................................................................................................................... 207
Sprint TV & Movies ................................................................................................................... 208
Sprint Zone................................................................................................................................ 209
YouTube .................................................................................................................................... 209
Connections Settings ........................................................................................................................ 212
Basic Settings ........................................................................................................................... 212
Wi-Fi Settings Menu .................................................................................................................. 215
Bluetooth Settings ..................................................................................................................... 217
Device Visibility ......................................................................................................................... 219
Data Usage Settings ................................................................................................................. 219
Airplane Mode ........................................................................................................................... 221
NFC and Payment .................................................................................................................... 222
Mobile Networks Settings ......................................................................................................... 224
Location Settings ...................................................................................................................... 225
More Connection Settings ......................................................................................................... 227
Nearby Device Scanning .................................................................................................. 228
Printing .............................................................................................................................. 229
Virtual Private Networks (VPN) ......................................................................................... 230
Hotspot and Tethering Settings ................................................................................................ 234
Hotspot Settings ................................................................................................................ 234
Tethering Settings ............................................................................................................. 237
Device Settings ................................................................................................................................. 238
Sounds Settings ........................................................................................................................ 238
Sound Mode ...................................................................................................................... 240
Vibrate While Ringing ....................................................................................................... 241
Volume .............................................................................................................................. 241
Vibration Intensity ............................................................................................................. 242
Ringtones and Sounds...................................................................................................... 243
Vibration Pattern ............................................................................................................... 244
Notification Sounds ........................................................................................................... 245
Do Not Disturb .................................................................................................................. 246
System Sounds ................................................................................................................. 249
TOC viii
Key-tap Feedback ............................................................................................................. 250
Sound Quality and Effects ................................................................................................ 251
Notifications Settings ................................................................................................................ 252
Display Settings ........................................................................................................................ 252
Brightness ......................................................................................................................... 254
Blue Light Filter ................................................................................................................. 255
Font Size and Style ........................................................................................................... 256
Edge Screen Settings ....................................................................................................... 257
Content Scaling ................................................................................................................. 262
Easy Mode ........................................................................................................................ 263
Icon Frames ...................................................................................................................... 264
Screen Timeout ................................................................................................................. 265
Always On Display ............................................................................................................ 266
Night Clock ........................................................................................................................ 267
Screen Mode ..................................................................................................................... 268
LED Indicator .................................................................................................................... 269
Keep Screen Turned Off ................................................................................................... 269
Screen Saver .................................................................................................................... 270
Advanced Features Settings ..................................................................................................... 271
S Pen Settings .................................................................................................................. 271
Smart Stay ........................................................................................................................ 272
Manage Game Features ................................................................................................... 273
One-Handed Operation..................................................................................................... 274
Other Features .................................................................................................................. 275
Applications Settings ................................................................................................................. 276
Applications Overview....................................................................................................... 276
Default Applications .......................................................................................................... 279
App Permission Settings ................................................................................................... 280
Personal Settings .............................................................................................................................. 281
Wallpapers and Themes Settings ............................................................................................. 281
Wallpaper .......................................................................................................................... 281
Themes ............................................................................................................................. 282
Icons.................................................................................................................................. 283
Lock Screen and Security Settings ........................................................................................... 284
Screen Lock ...................................................................................................................... 285
TOC ix
Unknown Sources ............................................................................................................. 289
Secure Folder ................................................................................................................... 289
Secure Startup .................................................................................................................. 289
Encrypt SD Card ............................................................................................................... 290
Other Security Settings ..................................................................................................... 290
Cloud and Accounts Settings .................................................................................................... 292
Samsung Cloud ................................................................................................................ 293
Accounts ........................................................................................................................... 294
Backup and Reset ............................................................................................................. 295
Smart Switch ..................................................................................................................... 303
Google Settings ........................................................................................................................ 303
Accessibility Settings ................................................................................................................ 304
Vision Accessibility Settings ............................................................................................. 305
Hearing Accessibility Settings ........................................................................................... 306
Dexterity and Interaction Settings ..................................................................................... 307
Configure Other Accessibility Settings .............................................................................. 308
System Settings ................................................................................................................................ 309
General Management Settings ................................................................................................. 309
Language and Input Settings ............................................................................................ 309
Date and Time Settings .................................................................................................... 311
Device Maintenance Settings ................................................................................................... 312
Optimize Now .................................................................................................................... 313
Battery Settings ................................................................................................................. 314
Storage Settings ............................................................................................................... 315
RAM .................................................................................................................................. 321
System Update ......................................................................................................................... 322
Help Menu ................................................................................................................................. 323
About Device ............................................................................................................................. 324
For Assistance .................................................................................................................................. 327
Troubleshooting ........................................................................................................................ 327
Sprint Account Information and Help ........................................................................................ 328
Sprint Account Passwords ................................................................................................ 328
Manage Your Account ...................................................................................................... 329
Sprint Support Services .................................................................................................... 330
TOC x
Copyright Information ................................................................................................................ 330
Intellectual Property .......................................................................................................... 331
Open Source Software...................................................................................................... 331
Disclaimer of Warranties; Exclusion of Liability ................................................................ 331
Samsung Electronics America (SEA), Inc. ....................................................................... 332
Do you have questions about your Samsung Mobile Device? ......................................... 332
Legal Information ...................................................................................................................... 333
TOC xi
Getting Started
The following set of topics will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations.
1

Introduction

The following topics describe the basics of using this guide and your new phone.

About the User Guide

Thank you for purchasing your new Samsung Galaxy Note 7. The following topics explain how best to use this guide to get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by
pressing Home . Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.” A microSD™, microSDHC™, or microSDXC™ card is referred to as an “SD card” or a “memory card.”
Introduction 2

Access Instructions on Phone

These topics will help you find help on your new phone and will introduce the basics of using your phone's touchscreen if you are a new user.

Access Help

Use the phone's Help menu to learn about your phone.
1. Press Home to display the home screen.
2. From home, tap Apps > Settings > Help .
3. Tap a topic to view its contents, or tap Search to search for a topic.
Introduction 3

Get Support from Sprint Zone

In addition to your phone's built-in Help menu, you can also access support for your phone and service through the preloaded Sprint Zone app.
1. From home, tap Apps > Sprint Zone .
2. From the Sprint Zone main page, tap Support.
3. Tap a topic to view its contents.
Introduction 4

Set Up Your Phone

Part
Description
Earpiece
Listen to calls and automated prompts when using the phone.
Front camera
Takes pictures and records videos while facing the screen, and allows you to video conference.
Iris recognition camera
Scans your iris as a security feature.
The following topics give you all the information you need to set up your Samsung phone and wireless service the first time.

Parts and Functions

These topics illustrate your phone’s primary parts and key functions.
Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
Front View
Set Up Your Phone 5
Part
Description
Power key
Turn the phone or screen on or off, or switch your phone to Emergency mode.
Back key
Return you to the previous screen, or close a dialog box, options menu, the notification panel, or keyboard.
Home key/fingerprint sensor
Return you to the home screen. Press and hold to open Google™ Search/Google Now™. Use to register fingerprints for security.
Recent apps key
Access recently used apps.
Touchscreen
Display information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one-tap access to all of your features and applications.
Volume keys
Adjust the ringtone or media volume or adjust the voice volume during a call.
Status light
Display a light when the battery is charging or fully charged, when a notification arrives, or when recording voice
Iris recognition LED
Illuminate your eyes for the Iris scanner.
Proximity sensors
Detect the presence of objects near the device.
Set Up Your Phone 6
Back View
Part
Description
SIM card/Memory card tray
Location of the SIM card and memory card (not included).
Flash
Help illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video.
Heart rate monitor
Measure your heart rate using your fingertip when using the S Health™ app. For more information, see S Health.
Headset jack
Plug in a headset for convenient, hands-free conversations.
USB charger/accessory port
Connect the phone to the charger using a USB cable.
Microphone
Transmit your voice for phone calls or record your voice or ambient sounds for voice recordings and videos.
S Pen
Stores the S Pen™.
Rear camera
Take pictures and videos.
Speaker
Play ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode.
Caution: Inserting an accessory into the incorrect jack may damage the phone.
Set Up Your Phone 7

Maintaining Water and Dust Resistance

This device is rated IP68 using the Ingress Protection rating system. Your device has been tested in a controlled environment and shown to be water and dust resistant in
certain circumstances (meets requirements of classification IP68 as described by the international standard IEC 60529 - Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15-35°C, 86-106 kPa, 5.0 feet, for 30 minutes). Despite this classification, your device is not impervious to water damage in any situation. It is important that all compartments are closed tightly.
Note: If any liquid is found to have entered your device components or an internally sealed system, this condition will void your device warranty.
Follow these tips carefully to prevent damage to the device.
● Any device which uses accessible compartments or ports that can be opened should have
these sealed or closed tightly to prevent liquid from entering the system.
● Whenever your device gets wet, dry it thoroughly with a clean, soft cloth.
● Do not expose the device to salt water or ionized water, or to water over 5.0 feet deep for more
than 30 minutes. If your device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the device is exposed to any liquid other than fresh water, rinse the device with fresh water immediately and dry it thoroughly with a clean, soft cloth. Failure to rinse the device in fresh water and dry it as instructed may cause the device to suffer from operability or cosmetic issues.
● Do not expose the device to water at high pressure.
● If the device is dropped or receives an impact, the water and dust resistant features of the
device may be damaged.
● The touchscreen and other features may not work properly if the device is used in water or in other liquids. [071516]

Charge the Battery

Your device is powered by a rechargeable, standard Li-Ion battery. A USB charger (charging head and USB cable) is included with the device, for charging the battery from any standard outlet.
The battery comes partially charged. You can use the device while charging.
Charge Using the AC Adapter (Charging Head)
It is recommended you fully charge the battery before using your device for the first time.
Note: For fastest charging times, use the Samsung Adaptive Fast Charger that came with your device. This charger provides faster charging only when connected to devices that support Adaptive Fast Charging.
Caution: Use only charging devices and batteries that are approved by Samsung. Samsung accessories are designed for your device to maximize battery life. Using other accessories may invalidate your warranty and may cause damage.
Set Up Your Phone 8
1. Insert the USB cable into the USB charger/Accessory port.
2. Connect the USB cable to the charging head, and then plug the charging head into a standard outlet.
3. Unplug the charging head from the outlet and remove the USB cable from the device when charging is complete.
Note: This device is also compatible with wireless charging devices approved by Samsung, which are sold separately.
Reverse Charging
The included USB connector allows you to charge another device through a USB cable. When connected, your battery is used to charge the other device, and Charging appears on your device.
You can also use the USB connector for transferring contacts, photos, and other content from an old device. For more information, see Smart Switch.
Micro-USB Connector
You can use the included Micro-USB connector to connect a Micro-USB cable (such as from your old device) to your new device for charging with the charging head, or for connecting to a computer.
Note: The Micro-USB connector does not support On‑the-Go (OTG) devices such as memory sticks, external hard drives, or keyboard and mouse accessories.
Set Up Your Phone 9
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Insert the large end of the USB cable into a USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.

SIM Card

The SIM card is an IC card containing phone number and other customer information. Your phone’s SIM card is preinstalled and should only be accessed if directed by a customer service representative.
Handling a SIM Card
Keep the following in mind when handling a SIM card:
● You are responsible for any damage caused by inserting the SIM card in another brand IC card reader, etc. Sprint is not responsible in such a case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage SIM card.
● See instructions included with SIM card for handling.
● The SIM card is the property of Sprint.
● The SIM card is replaceable (at cost) in case of loss/damage.
● Return the SIM card to Sprint when canceling subscription.
● Returned SIM cards are recycled for environmental purposes.
● Note that SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on SIM card. Sprint
is not responsible for damages from stored information that is lost.
Set Up Your Phone 10
● Always follow emergency procedures to suspend service if your SIM card or phone (SIM card inserted) is lost or stolen. For details, contact Customer Service.
● Always power off the phone before inserting/removing the SIM card.
Insert SIM Card
Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM card.
Note: Your phone’s SIM card is preinstalled. These instructions are for reference only.
Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.
1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray pops out.
2. Place the SIM card on the tray.
Make sure that the card’s gold contacts face down into the device and that the card is
positioned as shown.
3. Slide the SIM card/Memory card tray back into the slot.
Important: To prevent water and dust from entering the device, remove any dust on the gasket and ensure that the SIM card tray is closed tightly.
Caution: If the SIM card is not inserted correctly, the device cannot detect it. Reorient the card and place it back into the slot if the SIM card is not detected.

SD Card

Your phone supports the use of an optional SD card (not included) to expand its storage capacity. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on an SD card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. Sprint is not responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove the battery while reading or writing data.
Set Up Your Phone 11
Battery Level: A low battery charge may prevent reading/writing to an SD card. Handling SD Card: Use/store SD cards away from the reach of infants. SD cards may cause choking
if swallowed.

Insert an SD Card

Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card.
Note: To improve performance and reliability with High-definition video recording and playback, it is recommended you use a memory card (SD card) that is both rated as at least a Class 10 and provides a high read speed.
Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.
1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray pops out.
2. Place the memory card on the tray with the gold contacts facing down.
3. Slide the SIM card/Memory card tray back into the slot.

Unmount an SD Card

Always unmount an SD card before removing it from your phone.
1. From home, tap Apps > Settings .
2. Tap Device maintenance > Storage.
3. Tap More options > Storage settings > SD card > Unmount. The card is now unmounted.
Set Up Your Phone 12

Remove an SD Card

Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card.
Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.
1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray pops out.
2. Slide the tray out and remove the memory card.
3. Slide the SIM card/Memory card tray back into the slot.

Format an SD Card

When you insert an optional SD card for the first time, it is recommended that you format it.
Caution: Formatting an SD card permanently deletes all data on it.
1. From home, tap Apps > Settings .
2. Tap Device maintenance > Storage.
3. Tap More options > Storage settings > SD Card > Format.
4. Tap Format to confirm. All data on the SD card is erased, and the card is formatted for use on your phone.
Set Up Your Phone 13

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power key.
Your phone will power on. Depending on the settings, you may see the lock screen. See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.
The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activate Your Phone for more information.
Turn Your Phone Off
1. Press and hold the Power key to display the device options menu.
2. Tap Power off > Power off to turn the phone off. Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Set Up Your Phone 14

Use the Touchscreen

Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the keyboard, select items such as application and settings icons, or press buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
Set Up Your Phone 15
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.
Set Up Your Phone 16
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Samsung Keyboard for more details.
Note: Auto rotate needs to be enabled for the screen orientation to automatically change. Pull down the status bar to display the notification panel, and then tap Portrait > Auto rotate > Done to enable the option.
Set Up Your Phone 17
Pinch and Spread
Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)

Activate Your Phone

Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically. When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the prompts to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number on your account (you are swapping phones), you can activate on your computer online or directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the prompts to complete the activation process.
Set Up Your Phone 18
Loading...
+ 319 hidden pages
Buy Points How it Works FAQ Contact Us Questions and Suggestions Privacy Policy Cookie Policy Terms of Use