Samsung SM-N770F, SM-N770FM User Guide

USER MANUAL
SM-N770F SM-N770F/DS SM-N770F/DSM
English (EU). 12/2019. Rev.1.0
www.samsung.com
Table of Contents
4 Read me first
6 Device overheating situations and
solutions
10 Device layout and functions
16 Battery
18 SIM or USIM card (nano-SIM card)
21 Memory card (microSD card)
23 Turning the device on and off
25 Initial setup
26 Samsung account
27 Transferring data from your previous
device (Smart Switch)
30 Understanding the screen
41 Notification panel
89 Contacts
93 Messages
95 Internet
97 Camera
114 Gallery
119 AR EMOJI
126 AR Doodle
127 Always On Display
129 Edge screen
133 Multi window
136 Samsung Pay
139 Samsung Health
142 Samsung Members
142 Samsung Notes
149 PENUP
43 Screen capture and screen record
45 Entering text
Apps and features
48 Installing or uninstalling apps
50 Finder
50 S Pen features
68 Bixby
72 Bixby Vision
75 Bixby Home
77 Bixby Routines
80 Reminder
84 Phone
153 Galaxy Wearable
153 Calendar
154 Radio
156 Voice Recorder
157 My Files
157 Clock
159 Calculator
160 Game Launcher
161 Game Booster
163 Kids Home
164 SmartThings
169 Sharing content
170 Samsung Global Goals
170 Google apps
2
Table of Contents
Settings
172 Introduction
172 Connections
173 Wi-Fi
175 Bluetooth
176 NFC and payment
178 Data saver
179 Mobile data only apps
179 SIM card manager (dual SIM
models)
180 Mobile Hotspot and Tethering
181 More connection settings
183 Sounds and vibration
184 Dolby Atmos (surround sound)
184 Separate app sound
185 Notifications
185 Display
186 Blue light filter
187 Dark mode
187 Changing the screen mode or
adjusting the display colour
208 Google
209 Advanced features
210 Link to Windows
211 Motions and gestures
212 Dual Messenger
213 Digital Wellbeing and parental
controls
213 Digital Wellbeing
215 Device care
215 Optimising your device
216 Battery
217 Storage
217 Memory
217 Security
218 Apps
218 General management
219 Accessibility
220 Software update
220 Tips and user manual
221 About phone
188 Screensaver
189 Wallpaper
189 Themes
190 Lock screen
191 Smart Lock
191 Biometrics and security
192 Face recognition
195 Fingerprint recognition
198 Samsung Pass
201 Secure Folder
205 Privacy
206 Location
206 Accounts and backup
207 Samsung Cloud
Appendix
222 Troubleshooting
228 Removing the battery
3

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.
•
You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
4
Basics
•
Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.
•
Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty.
•
You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.
It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device.
You can set the touchscreen to turn off automatically when you are not using it. Launch the of time you want the device to wait before turning off the touchscreen.
To set the touchscreen to automatically adjust its brightness based on the surrounding environment, launch the
Adaptive brightness
•
Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC).
If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, launch the have an FCC ID, it means that the device has not been authorised for sale in the U.S. or its territories and may only be brought to the U.S. for the owner’s personal use.
•
Depending on the region, you can view the regulatory information on the device. To view the information, launch the
information
Settings
.
app, tap
switch to activate it.
Settings
Display
app and tap
Settings
Screen timeout
Settings
About phone
app and tap
app, tap
, and then select the length
Display
Status
About phone
, and then tap the
. If your device does not
Regulatory
5
Basics
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information

Device overheating situations and solutions

When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
•
When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
6
Basics
When the device heats up during use
When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
•
When using apps that require more power or using apps for extended periods
When playing high-quality games for extended periods
When recording videos for extended periods
When streaming videos while using the maximum brightness setting
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
When using Multi window
When updating or installing apps while recording videos
When downloading large files during a video call
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead
•
When you are roaming
7
Basics
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
Precautions for device overheating
If you begin to feel uncomfortable due to the device overheating, stop using the device.
When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models.
•
If the device overheats and reaches a certain temperature, a warning message will appear to prevent device failure, skin irritations and damages, and battery leakage. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and all calling and other features will be limited, except for emergency calls, until the device cools down.
•
If the second message appears due to a further increase of the device’s temperature, the device will turn off. Do not use the device until the device’s temperature drops below the specified level. If the second warning message appears during an emergency call, the call will not be disconnected by a forced shut down.
8
Basics
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.
•
Do not use a cable whose covering is peeled off or damaged, and do not use any charger or battery that is damaged or malfunctioning.
9
Basics

Device layout and functions

Package contents
Refer to the quick start guide for package contents.
•
The items supplied with the device and any available accessories may vary depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.
10
Basics
Speaker
Flash
Microphone
Device layout
Front camera
SIM card / Memory card
tray
Touchscreen
Earphone jack
Multipurpose jack (USB
Type-C)
Proximity/Light sensor
Volume key
Side key (Power/Bixby)
Fingerprint recognition sensor
S Pen
Rear camera (Triple)
Speaker
GPS antenna
NFC antenna / MST antenna
Main antenna
Microphone
11
Basics
•
When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears.
•
Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures.
•
If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre.
•
Connectivity problems and battery drain may occur in the following situations:
If you attach metallic stickers on the antenna area of the device
If you attach a device cover made with metallic material to the device
If you cover the device’s antenna area with your hands or other objects while
•
Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
•
Do not cover the proximity/light sensor area with screen accessories, such as a screen protector, stickers, or a cover. Doing so may cause the sensor to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.
•
The colours on the Edge screen may look different depending on your viewing position.
Hard keys
using certain features, such as calls or the mobile data connection
12
Volume key
Side key (Power/Bixby)
Basics
Home button
Key Function
•
Volume key
Press to adjust the device volume.
•
When the device is off, press and hold to turn it on.
•
Press to turn on or lock the screen.
Side key
Side key + Volume Down key
•
Press and hold to start a conversation with Bixby. Refer to Using
Bixby for more information.
•
Press twice or press and hold to launch the app or feature you set.
•
Press simultaneously to capture a screenshot.
•
Press and hold simultaneously to turn off the device.
Setting the Side key
Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key.
Launch the want.
Settings
app, tap
Advanced features
Side key
, and then select an option you
Soft buttons
Back button
Recents button
When you turn on the screen, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to
Navigation bar (soft buttons) for more information.
13
Basics
S Pen nib
1
S Pen
S Pen button
Name Functions
•
Use the S Pen to write, draw, or perform touch actions on the screen.
S Pen nib
•
Hover the S Pen over items on the screen to access additional S Pen features, such as the Air view feature.
•
Press and hold the S Pen button to launch the preset app. While using apps, press the S Pen button to launch certain features. Refer to Air actions for more information.
•
S Pen button
Hover the S Pen over the screen and press the S Pen button to display the Air command features.
•
While pressing and holding the S Pen button, drag the S Pen over items to select them.
Detaching the S Pen
Press the end of the S Pen to disengage it. Then, pull the S Pen from the slot. To store the S Pen, reinsert it into the slot and push it until it clicks into place.
2
14
Basics
21
Charging the S Pen
The S Pen must be charged before you can control apps remotely by using the S Pen button.
When you insert the S Pen into the slot, charging will start.
•
If the back of your device comes into contact with a magnet, the device may not recognise the S Pen and it will fail to charge the S Pen.
•
Even if the S Pen has been fully discharged, you can use other S Pen features, such as tapping the touchscreen or the Air command features.
Replacing the S Pen nib
If the nib is dull, replace it with a new one.
Firmly hold the nib with the tweezers and remove it.
1
Insert a new nib into the S Pen.
2
Be careful not to pinch your fingers with the tweezers.
•
Do not reuse old nibs. Doing so may cause the S Pen to malfunction.
•
Do not press the nib excessively when inserting the nib into the S Pen.
•
Do not insert the round end of the nib into the S Pen. Doing so may cause damage to the S Pen or your device.
•
Do not bend or apply excessive pressure with the S Pen while using it. The S Pen may be damaged or the nib may be deformed.
•
Do not hard press on the screen with the S Pen. The pen nib may be deformed.
•
If you use the S Pen at sharp angles on the screen, the device may not recognise the S Pen actions.
•
If water enters the S Pen slot, gently shake the device to remove the water from the slot before using it.
•
If the S Pen is not working properly, take it to a Samsung Service Centre.
15
Basics

Battery

Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended periods.
Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.
•
Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.
•
Use only USB Type-C cable supplied with the device. The device may be damaged if you use Micro USB cable.
To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.
Connect the USB cable to the USB power adaptor.
1
Plug the USB cable into the device’s multipurpose jack.
2
Plug the USB power adaptor into an electric socket.
3
After fully charging, disconnect the charger from the device. Then, unplug the charger
4
from the electric socket.
16
Basics
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device care feature.
•
When you are not using the device, turn off the screen by pressing the Side key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. If this occurs during wireless charging, disconnect the device from the charger to let it cool down, then charge the device again later.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
17
Basics
Fast charging
The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off.
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery.
If the fast charging feature is not activated, launch the
Battery
, and then tap the
•
While charging, you cannot activate or deactivate this feature.
•
You cannot use the built-in fast charging feature when you charge the battery using a standard battery charger.
•
If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device.
Fast cable charging
switch to activate it.
Settings
app, tap
Device care

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
For dual SIM models, you can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device. In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.
•
Use only a nano-SIM card.
•
Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
Some services that require a network connection may not be available depending on the service provider.
18
Basics
Single SIM models:
21 3
Dual SIM models:
4
4
5
21 3
5
Insert the ejection pin into the hole on the tray to loosen the tray.
1
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
Pull out the tray gently from the tray slot.
2
19
Basics
Place the SIM or USIM card on the tray with the gold-coloured contacts facing
3
downwards.
Gently press the SIM or USIM card into the tray to secure it.
4
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
Insert the tray back into the tray slot.
5
•
If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Correct card installation (dual SIM models)
Nano-SIM card 1
Nano-SIM card 2 microSD card
You cannot insert a nano-SIM card and a microSD card in the same place simultaneously.
Nano-SIM card
Using dual SIM or USIM cards (dual SIM models)
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.
Activating SIM or USIM cards
Launch the card and tap the switch to activate it.
Settings
app and tap
Connections
SIM card manager
20
. Select a SIM or USIM
Basics
Customising SIM or USIM cards
Launch the USIM card to access the following options:
•
Icon
•
Name
•
Network mode
Settings
: Change the icon of the SIM or USIM card.
: Change the display name of the SIM or USIM card.
app, tap
: Select a network type to use with the SIM or USIM card.
Connections
SIM card manager
, and then select a SIM or
Setting preferred SIM or USIM cards
When two cards are activated, you can assign voice calls, messaging, and data services to specific cards.
Launch the preferences for your cards in
Settings
app, tap
Connections
Preferred SIM card
SIM card manager
, and then set the feature
.

Memory card (microSD card)

Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or a Samsung Service Centre.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory appears in the
My Files
SD card
folder.
21
Basics
21 3
4
Insert the ejection pin into the hole on the tray to loosen the tray.
1
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
Pull out the tray gently from the tray slot.
2
When you remove the tray from the device, the mobile data connection will be disabled.
5
Place a memory card on the tray with the gold-coloured contacts facing downwards.
3
Gently press the memory card into the tray to secure it.
4
If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray.
Insert the tray back into the tray slot.
5
•
If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
22
Basics
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the
Unmount
Settings
.
Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
app and tap
Device care
Storage
Advanced
SD card
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.
Launch the
Format
Settings
.
Before formatting the memory card, remember to make backup copies of all
app and tap
Device care
Storage
Advanced
SD card
important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.

Turning the device on and off

Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.
Turning the device on
Press and hold the Side key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.
23
Basics
Turning the device off
To turn off the device, press and hold the Side key and the Volume Down key
1
simultaneously. Alternatively, open the notification panel and tap
Volume Down key
Side key
.
Tap
2
Power off
To restart the device, tap
You can set the device to turn off when you press and hold the Side key. Launch the
Settings
under
.
app, tap
Press and hold
Advanced features
Restart
.
.
Side key
, and then tap
Power off menu
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down key simultaneously for more than 7 seconds to restart it.
Emergency mode
You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more.
To activate emergency mode, press and hold the Side key and the Volume Down key
simultaneously. Alternatively, open the notification panel and tap
To deactivate emergency mode, tap
The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.
Turn off Emergency mode
24
Emergency mode
.
.
Basics

Initial setup

When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.
Press and hold the Side key for a few seconds to turn on the device.
1
Select your preferred device language and select .
2
Select a language.
Follow the on-screen instructions to complete the setup.
3
The Home screen will appear.
If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup.
25
Basics

Samsung account

Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, visit
Help
Settings
.
account.samsung.com. For more information on Samsung accounts, launch the
and tap
Accounts and backup
Accounts
Samsung account
→ →
Creating a Samsung account
If you do not have a Samsung account, you should create one. You can create a Samsung account using your email address.
Launch the
1
Samsung account
Alternatively, launch the
Tap
2
3
Create account
Follow the on-screen instructions to complete creating your account.
Settings
.
app and tap
Settings
.
Accounts and backup
app and tap .
Accounts
Add account
Signing in to your Samsung account
app
If you already have a Samsung account, sign in to your Samsung account.
Launch the
1
Samsung account
Alternatively, launch the
Enter your Samsung account ID and password and tap
2
Follow the on-screen instructions to complete signing in to your Samsung account.
3
Settings
.
app and tap
Settings
Accounts and backup
app and tap .
Sign in
Accounts
Add account
.
Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.
Find ID
or
Reset password
on the
26
Basics
Removing your Samsung account
When you remove your Samsung account from the device, your data, such as contacts or events, will also be removed.
Launch the
1
Tap
2
Tap
3
Samsung account
Remove
Settings
, enter your Samsung account password, and then tap OK.
app and tap
Personal info
Accounts and backup
→ →
Remove account
Accounts
.
.

Transferring data from your previous device (Smart Switch)

You can use Smart Switch to transfer data from your previous device to your new device.
Launch the
Settings
•
This feature may not be supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to
app and tap
Accounts and backup
Smart Switch
.
transfer.
Transferring data using a USB cable
You can connect your previous device to your device with the USB cable to easily and quickly transfer data.
Connect your device and the previous device using your device’s USB cable.
1
Your devicePrevious device
27
Basics
When the app selection pop-up window appears, tap
2
In the previous device, tap
3
If you do not have the app, download it from
Your device will recognise the previous device and a list of data you can transfer will appear.
Select an item to bring and tap
4
Follow the on-screen instructions to transfer data from the previous device.
5
After the data is done transferring, you can view a list of the transferred data on your device.
Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.
•
A USB connector may be needed depending on the previous device.
Allow
Transfer
.
Galaxy Store
.
Smart Switch
or
Play Store
Receive data
.
.
•
Transferring data increases the battery power consumption of your device. Ensure that your device is sufficiently charged before transferring data. If the battery power is low, data transfer may be interrupted.
Transferring data wirelessly
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
On the previous device, launch
1
If you do not have the app, download it from
On your device, launch the
2
Switch
Place the devices near each other.
3
On the previous device, tap
4
.
Smart Switch
Settings
Send data
app and tap
Wireless
.
Galaxy Store
Accounts and backup
.
or
Play Store
.
Smart
On your device, select an item to bring and tap
5
Follow the on-screen instructions to transfer data from your previous device.
6
After the data is done transferring, you can view a list of the transferred data on your device.
28
Transfer
.
Basics
Backing up and restoring data using external storage
Transfer data using external storage, such as a microSD card.
Back up data from your previous device to external storage.
1
Insert or connect the external storage device to your device.
2
On your device, launch the
3
Follow the on-screen instructions to transfer data from external storage.
4
Restore
.
Settings
app and tap
Accounts and backup
Smart Switch
Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/smartswitch. Back up data from your previous device to a computer and import the data to your device.
On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
1
On the computer, launch Smart Switch.
2
If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step.
Connect your previous device to the computer using the device’s USB cable.
3
On the computer, follow the on-screen instructions to back up data from the device.
4
Then, disconnect your previous device from the computer.
Connect your device to the computer using the USB cable.
5
On the computer, follow the on-screen instructions to transfer data to your device.
6
29
Basics

Understanding the screen

Controlling the touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
•
It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
•
The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.
•
It is recommended to use fingers or the S Pen when you use the touchscreen.
Tapping
Tap the screen.
Tapping and holding
Tap and hold the screen for approximately 2 seconds.
Dragging
Tap and hold an item and drag it to the target position.
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