Samsung SM-J327AZ User Guide

Samsung Amp Prime 2
User Guide

SMARTPHONE

User Manual

Please read this manual before operating

your device and keep it for future reference.

Table of Contents

Special Features ..............................1

Side Speaker .................................2

Getting Started .............................. 3

Set Up Your Device .............................4

Assemble Your Device ........................5

Start Using Your Device ......................10

Set Up Your Device ..........................11

Learn About Your Device .......................15

Front View ..................................16

Back View ..................................18

Home Screen ...............................19

Navigation

Entering Text .............................. 30

Multi Window .............................. 33

Emergency Mode .......................... 35

................................ 28

Apps .........................................37

Using Apps ................................ 38

Applications Settings .......................41

Amazon ................................... 43

Calculator .................................44

Calendar .................................. 45

Camera and Video .......................... 48

CKT_J327AZ_EN_UM_TN_QC1_031617_FINAL

..................................... 53

Clock

Contacts ..................................56

Cricket Apps ............................... 63

Email .....................................64

Galaxy Apps ................................67

Gallery ....................................68

Google Apps ................................72

Internet ....................................75

Messages ................................. 79

My Files ...................................84

Phone ..................................... 86

Samsung Gear ............................. 95

SamsungNotes ............................ 96

Samsung+ ................................. 98

Secure Folder .............................. 98

Settings .....................................99

How to Use Settings .......................100

Connections .................................101

Wi‑Fi ..................................... 102

Bluetooth ................................ 105

Data Usage ............................... 108

Airplane Mode .............................110

Mobile Hotspot ............................111

Tethering ..................................113

Mobile Networks ...........................114

Location ...................................114

Nearby Device Scanning ....................116

Printing ...................................117

Virtual Private Networks (VPN) .............117

Reset Network Settings ....................118

iii Table of Contents

Sounds and Vibration

Sound Mode .............................. 120

Easy Mute ................................ 120

Vibrations ................................ 120

Volume ...................................121

Ringtone ..................................122

Notification Sounds ....................... 123

Do Not Disturb ............................ 123

System Sounds ........................... 124

Key‑Tap Feedback ......................... 124

Sound Quality and Effects ................. 125

Notifications ................................126

Block App Notifications .....................127

Customize App Notifications ................127

Smart Alert ............................... 128

.........................119

Display ..................................... 129

Screen Brightness .........................130

Screen Zoom and Font .....................130

Home Screen ..............................131

Easy Mode .................................131

Icon Frames ...............................132

Status Bar .................................132

Screen Timeout ............................132

Screen Saver .............................. 133

Wallpapers and Themes .....................134

Wallpapers ............................... 135

Themes .................................. 135

Icons ..................................... 135

Device Maintenance ........................ 136

Quick Optimization .........................137

iv Table of Contents

....................................137

Battery

Storage .................................. 138

RAM .....................................140

Language and Input ....................... 140

Date and Time ............................ 142

Reset ....................................143

Factory Data Reset ........................143

Software Update .......................... 145

Lock Screen and Security .................... 146

Set a Screen Lock ..........................147

Find My Mobile ...........................148

Unknown Sources ......................... 148

Secure Folder ............................. 149

Secure Startup ............................ 149

Encrypt SD Card .......................... 149

Factory Data Reset Password .............. 149

Set Up SIM Card Lock ...................... 150

View Passwords ........................... 150

Security Update Service ................... 150

Device Administration ......................151

Credential Storage .........................151

Knox Active Protection .....................152

Advanced Security Settings .................152

Accounts ................................... 153

Samsung Cloud ........................... 154

Add an Account ............................155

Backup and Restore ........................157

GoogleSettings ........................... 158

Accessibility ................................ 160

Vision .....................................161

v Table of Contents

.................................. 162

Hearing

Dexterity and interaction .................. 162

More Accessibility Settings ................ 163

Accessibility Services ...................... 164

Other Settings .............................. 165

About Device ............................. 166

Getting Help ............................... 167

Videos ...................................168

Simulators ...............................168

Tips ...................................... 168

Samsung Support ......................... 168

Legal ........................................ 169

Legal Information ......................... 170

vi Table of Contents

Special Features

Learn about your mobile device’s
special features.

Side Speaker

This device features the speaker on the side of the
device.

Speaker

2Special Features

Getting Started

Learn about your mobile device

hardware, assemblyprocedures,
and how to get started usingyour

new device.

Set Up Your Device

Learn how to set up your device for the

firsttime.

Assemble Your Device

This section helps you to assemble your device.

Remove the Back Cover

1. Remove the back cover.

2. Lift the cover up and to the left of the device.

Set Up Your Device 5

Caution: When removing the back cover, use the

slotnext to the Volume key to gently lift the cover

off. Pulling on the Speaker (located next to the

Powerbutton) may cause damage.

Do not pull

onSpeaker

Warning: Do not bend or twist the back cover
excessively. Using excessive force on the cover during
removal or installation of an internal component can
cause the material to break.

Install the SIM Card

When you subscribe to a cellular network, you are
provided with a plug‑in SIM card. During activation,
your SIM card is loaded with your subscription details,
such as your Personal Identification Number (PIN),
available optional services, and other features.

Warning: Please be careful when handling the SIMcard
to avoid damaging it. Keep all SIM cards outof reach of

small children.

► Carefully slide the SIM card into the SIM card slot.

Make sure that the card’s gold contacts face

•

down into the device and that the card is
positioned as shown.

Set Up Your Device 6

Install an Optional Memory Card

You can install a microSD™ or microSDHC™ memory

card (notincluded) to add more memory space to
yourdevice.

A memory card can be installed at any time. It is not
necessary to install it prior to using the device.

► Slide the memory card into the slot with the gold

contacts facing down.

Set Up Your Device 7

Install the Battery

The battery is installed in the back of the device.

1. Insert the battery into the opening on the back of
the device, making sure the connectors align.

2. Gently press down to secure the battery.

Replace the Back Cover

The back cover should be replaced before using

thedevice.

1. Place the back cover onto the back of the device
and press down.

2. Press along the edge of the back cover until you
have a secure seal.

Set Up Your Device 8

Charge the Battery

Your device is powered by a rechargeable, standard
Li‑Ion battery. A USB charger (charging head and USB
cable) is included with the device for charging the
battery from any standard outlet.

The battery comes partially charged. You can use the
device while charging.

1. Insert the USB cable into the USB charger/
Accessory port.

Caution: Use only charging devices and batteries
approved by Samsung. Samsung accessories are
designed for your device to maximize battery life. Using
other accessories may void your warranty and may
cause damage.

2. Connect the USB cable to the charging head, and
then plug the charging head into a standard outlet.

3. Unplug the charging head from the outlet and
remove the USB cable from the device when
charging is complete.

When to Charge the Battery

When the battery is low and only a few minutes of
operation remain, the device sounds a warning tone at
regular intervals.

In this condition, your device conserves its remaining
battery power by dimming the screen.

Set Up Your Device 9

When the battery level becomes too low, the device
automatically turns off.

For a quick check of your battery level:

► View the battery charge indicator located in the top

right corner of your device’s display. Asolid color
( ) indicates a full charge.

You can also choose to display a percentage value.
Viewing a percentage value can provide a better idea
of the remaining charge on the battery. For more
information, see “Battery” on page137.

While charging, the device and the charger may
become hot when using wireless charging or fast
charging. This does not affect the device’s lifespan or
performance and is in the device’s normal range of
operation.

The charger may stop charging if the battery becomes
too hot.

If the device heats up while charging the battery:

1. Disconnect the charger from the device and close
any running apps.

2. Wait for the device to cool down, and then begin
charging the device again.

If the lower part of the device overheats,

•

check for damage to the connected USB cable.
Replace the damaged USB cable with a new
Samsung‑approved cable.

If using a wireless charger, do not place foreign

•

materials between the device and the wireless
charger.

Set Up Your Device 10

Start Using Your Device

Turn Your Device On or Off

The instructions below explain how to turn your device
on or off.

To turn the device on:

► Press and hold the Power key until the device

turnson.

To turn the device off:

1. Press and hold the Power key until the

Deviceoptions menu is displayed.

2. Tap Power off, and confirm if prompted.

Lock or Unlock Your Device

Use your device’s screen lock features to secure your

device.

By default, the device locks automatically when the
screen times out.

To lock the device:

► Press the Power key.

The default Screen lock on your device is Swipe.
Tochoose a more secure screen lock, see
“Set a Screen Lock” on page147.

To unlock the device:

► Press the Power key or Home key, and then drag

your finger across the screen.

Set Up Your Device 11

Restart the Device

If your device stops responding to taps or finger

gestures and you are unable to turn it off, youcan

restart your device.

► Press and hold the Power key and the

Volumedown key at the same time for morethan

seven seconds.

Set Up Your Device

Use the Set Up Wizard

The first time you turn your device on, a Welcome
screen is displayed. It guides you through the basics of
setting up your device.

Follow the prompts to choose a default language,
connect to a Wi‑Fi® network, set up accounts, choose
location services, learn about your device’s features,
and more.

Voice Assistant provides voice prompts and
descriptions of items on the screen to improve
accessibility.

Google Account

Your new device uses your Google™ Account to fully
utilize its Android™ features, including Gmail™,

GoogleDuo, and the Google Play™ store.

When you turn on your device for the first time, set
up your existing Google Account or create a new

GoogleAccount.

– or –

To create a new Google Account or set up your Google
Account on your device at any time, use Accounts
settings.

Set Up Your Device 12

1. From a Home screen, tap Apps > Settings.

2. Tap Cloud and accounts > Accounts.

3. Tap Addaccount > Google.

Factory Reset Protection

When you sign in to a Google Account on your device,
Factory Reset Protection is turned on. Factory Reset
Protection (FRP) prevents other people from using
your device if it is reset to factory settings without your
permission. For example, if your device is lost or stolen
and a factory data reset is performed, only someone
with your Google Account username and password can
use the device.

You will not be able to access the device after a factory

data reset if you do not have your GoogleAccount

username and password. For more information, see
“Factory Data Reset” on page143.

Caution: Before shipping your device back to Samsung
or taking it to your nearest Samsung‑authorized service
center, you should remove your Google Account before
resetting the device back to factory settings. For more
information, visit: samsung.com/us/support/frp.

Enable Factory Reset Protection

Adding a Google Account to your device automatically
turns on the Factory Reset Protection (FRP) security
feature. For more information, visit: google.com.

Disable Factory Reset Protection

To disable FRP, remove all Google Accounts from the
device.

1. From a Home screen, tap Apps > Settings.

2. Tap Cloud and accounts > Accounts > Google.

If you have more than one Google Account set

•

up on your device, tap the Google Account you
want to remove.

3. Tap Moreoptions > Remove account.

Set Up Your Device 13

Samsung Account

Create a Samsung account for access to Samsung
content and apps on your device. When you turn on
your device for the first time, set up your existing
Samsung account or create a new Samsung account.

– or –

To create a new Samsung account or set up your
Samsung account on your device at any time, use
Accounts settings.

1. From a Home screen, tap Apps > Settings.

2. Tap Cloud and accounts > Accounts.

3. Tap Addaccount > Samsungaccount.

Add an Email Account

Use the Email app to view and manage all your email

accounts in oneapp.

When you turn on your device for the first time, set
up your existing email account or create a new email
account.

– or –

To create a new email account or set up your email
account on your device at any time, use Accounts
settings.

1. From a Home screen, tap Apps > Settings.

2. Tap Cloud and accounts > Accounts.

3. Tap Addaccount > Email.

Set Up Your Device 14

Transfer Data from Your Old Device

Easily transfer your photos, videos, music, apps and
more with Samsung Smart Switch™.

Get started today at samsungsmartswitch.com.

Set Up Your Voicemail

You can access your voicemail from a Home screen.

1. From the Home screen, tap Phone >
Voicemail.

2. Follow the tutorial to create a password, record a

greeting, and record your name.

For more information on voicemail, see “Voicemail” on
page93.

Learn About Your Device

Learn some of the key features of your
mobile device, including the screens and
icons, as well as how to navigate the device
and enter text using the keyboard.

Front View

Microphone

Front camera

Volume keys

Earpiece

Proximity sensors

Power key

Recent apps

Home key

Learn About Your Device 16

Back

Proximity sensor

•

Turns off the screen and disables touch

-

functionality when the device is in close
proximity to the human body.

Turns the screen back on and enables touch

-

functionality when the device is outside a
specific range to the human body.

Power key

•

Briefly press to turn on or off the screen.

-

Press and hold to select a power control option.

-

Home key

•

Press and hold to launch Google.

-

Press twice to launch the camera.

-

Learn About Your Device 17

Volume keys

•

Adjust the volume for ringtones, calls, or

-

notifications.

In the camera app, press a volume key to take

-

aphoto.

Back View

Rear camera

Speaker

Headset jack

USB charger/Accessory port

Learn About Your Device 18

Flash

Microphone

Home Screen

Learn About Your Device 19

Status bar

App shortcuts

Home screen indicator

Status Bar

The Status bar at the top of the Home screen provides
device information (such as network status, battery
charge, and time) on the right side and notification
alerts on the left.

Status Icons

Battery full

Battery low

Battery charging

Vibrate mode

Mute mode

Learn About Your Device 20

4G LTE™ active

Signal strength

Network not available

Wi‑Fi active

Wi‑Fi available

Notification Icons

Missed call

Call in progress

Call on hold

New email

New Gmail

New voicemail

Learn About Your Device 21

New message

File download in progress

File upload in progress

GPS active

App updates available

App updates complete

Notifications

Quick settings

Notification cards

Learn About Your Device 22

Settings

View all

View the Notification Panel

You can access the Notification panel from any

Homescreen.

1. Drag the Status bar down to display the Notification
panel.

2. Swipe down the list to see notification details.

To open an item, tap it.

•

To clear a single notification, drag the

•

notification left or right.

To clear all notifications, tap Clear all.

•

3. Drag upward from the bottom of the screen or tap

Back to close the Notification panel.

Learn About Your Device 23

Quick Settings

In addition to notifications, the Notification panel also
provides quick access to device functions such as Wi‑Fi,
allowing you to quickly turn them on or off.

To view additional Quick settings and customize the
Quick settings that display:

1. Drag the Status bar down to display the Notification
panel.

2. Drag View all downward.

Tap a setting to turn it on or off.

•

Tap Moreoptions to edit Quick settings or to

•

change the button layout.

3. Drag View all upward to close the

Quicksettings.