Samsung SM-J320VZKPVZW User Manual

User Guide

SMARTPHONE

User Manual

Please read this manual before operating your device

and keep it for future reference.

Legal Notices

WARNING! This product contains chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please call 1-800-SAMSUNG (726-7864).

Intellectual Property

All Intellectual Property, as deﬁned below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer,

decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.

Open Source Software

Some software components of this product, including but not limited to ‘PowerTOP’ and ‘e2fsprogs’, incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit:

opensource.samsung.com

VZW_J320VPP_EN_UM_TN_PC3_042916_FINAL

Legal Notices

Disclaimer of Warranties; Exclusion of Liability

EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT “AS IS”, AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND

RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.

Modiﬁcation of Software

SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.

USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS.

IF YOUR CARRIER PROHIBITS THIS, IF YOU ATTEMPT TO DOWNLOAD SOFTWARE ONTO THE DEVICE WITHOUT AUTHORIZATION, YOU WILL BE NOTIFIED ON THE SCREEN THAT THE PHONE WILL NO LONGER OPERATE AND BE INSTRUCTED

Legal Notices

TO POWER DOWN THE DEVICE. YOU MUST THEN CONTACT YOUR CARRIER TO RESTORE THE DEVICE TO THE CARRIER AUTHORIZED SETTINGS.

Samsung KNOX

Samsung KNOX™ is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about KNOX, please refer to: samsung.com/us/knox [030115]

Internet Address:

samsung.com

Other marks are the property of their respective owners.

Note: Screen images are simulated. Appearance of device may vary.

Samsung Electronics America (SEA), Inc.

Address: 85 Challenger Road Ridgeﬁeld Park, New Jersey 07660

Phone: 1-800-SAMSUNG (726-7864)

Do you have questions about your Samsung Mobile Device?

For 24 hour information and assistance, we oﬀer a new FAQ/ARS System (Automated Response System) at: samsung.com/us/support

The actual available capacity of the internal memory is less than the speciﬁed capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device.

iii

Legal Notices

Legal Information

Important legal information can be accessed in writing on the mobile device or at samsung.com

READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE.

Samsung Limited Warranty - This product is

covered under the applicable Samsung Limited Warranty INCLUDING ITS DISPUTE RESOLUTION

PROCEDURE and your right to opt out of arbitration within 30 calendar days of the ﬁrst consumer purchase. You may opt out by either sending an email to optout@sea.samsung.com with the subject line “Arbitration Opt-Out” or by calling 1-800-SAMSUNG (726-7864) . For more detailed

procedures, please refer to the “Dispute Resolution Procedures and Arbitration and Opt-Out” section of the Limited Warranty.

Full written terms and detailed information about the warranty and obtaining service are available on the device at: Settings > About phone > Legalinformation > Samsung legal or you may access the online version of the Health/Safety and Warranty guide for your device at:

English

samsung.com/us/Legal/Phone-HSGuide

Spanish

samsung.com/us/Legal/Phone-HSGuide -SP

The online version of the End User License Agreement (EULA) for your device can be found online at:

samsung.com/us/Legal/SamsungLegal-EULA4

Table of Contents

Getting Started ...............................................................1

Front View ...........................................................................2

Back View ...........................................................................4

Assemble Your Device .....................................................6

Set Up Your Device .........................................................11

Set Up Accounts on Your Device .................................13

Know Your Device

Home Screen ...................................................................16

Status Bar .........................................................................22

Navigation .........................................................................24

Notiﬁcation Panel ............................................................26

Enter Text ..........................................................................29

Emergency Mode ............................................................32

Calling

.................................................................................34

Phone Screen ..................................................................35

......................................................15

Make and Answer Calls .................................................38

Speed Dial ........................................................................43

Emergency Calls .............................................................45

Set Up and Access Voicemail ......................................47

Applications

Apps List ...........................................................................50

Google Apps ....................................................................54

Verizon Apps ....................................................................57

Additional Apps ...............................................................59

Calculator ..........................................................................60

Calendar ...........................................................................62

Camera and Video ..........................................................65

Chrome .............................................................................70

Clock .................................................................................71

Contacts ............................................................................74

....................................................................49

Table of Contents

Email ..................................................................................80

Gallery ...............................................................................84

Memo ................................................................................87

Message+ .........................................................................89

Messages .........................................................................92

My Files .............................................................................96

Voice Recorder ................................................................98

Settings

.......................................................................... 100

How to Use Settings .................................................... 101

Airplane Mode .............................................................. 103

Wi-Fi ................................................................................ 104

Bluetooth ........................................................................ 108

Mobile Hotspot and Tethering .................................... 111

Data Usage ................................................................... 115

Mobile Networks ........................................................... 116

More Settings ................................................................ 117

Sounds and Vibrations ................................................ 120

Notiﬁcations ................................................................... 125

Display and Wallpaper ................................................ 126

Advanced Features ...................................................... 130

Storage ........................................................................... 131

Battery ............................................................................ 134

Applications Settings ................................................... 135

Themes .......................................................................... 138

Location ......................................................................... 139

Lock Screen and Security .......................................... 141

Privacy and Emergency .............................................. 146

Easy Mode ..................................................................... 149

Accounts ........................................................................ 150

Language and Input Settings ..................................... 152

Backup and Reset ....................................................... 155

Date and Time .............................................................. 158

Accessibility .................................................................. 159

Help ................................................................................ 162

About Phone ................................................................. 163

System Updates ........................................................... 164

Getting Started

Learn about your mobile device hardware, assembly procedures, and how to get started using your new device.

Front View

Getting Started

Earpiece Proximity sensors

Front camera

Volume key

Power key

Recent Back

Home key

Front View

Proximity sensors: Detect the presence of objects

•

near the device.

Front camera: Take self-portraits and record

•

videos of yourself.

Power key: Press and hold to turn the device on

•

or oﬀ, restart it, or for quick access to Emergency mode. Press to lock or wake up the screen.

Back: Return to the previous screen or close a

•

dialog box, menu, or keyboard.

Getting Started

Home key: Return to the Home screen.

•

Recent: Tap to display recent apps.

•

Volume key: Adjust the volume of your device’s

•

sounds and audio playback.

Earpiece: Listen to a call.

•

Front View

Back View

Microphone Headset jack

Flash

USB charger/Accessory port Microphone

Getting Started

Speaker

Rear camera

Back View

Headset jack: Connect an optional headset

•

(notincluded).

Speaker: Play music and other sounds.

•

Rear camera: Take pictures and record videos.

•

Microphone: Record audio and detect voice

•

commands.

Getting Started

USB charger/Accessory port: Connect the

•

USBcharger (included) and other optional accessories (not included) .

Flash: Illuminate subjects in low-light environments

•

when taking a photo or recording video.

Back View

Assemble Your Device

This section helps you to assemble your device.

Remove the Back Cover

Open the back cover to install the SIM card, an optional SD card, and replace the battery.

1. Remove the back cover using the slot on the topleft of your device.

2. Lift the cover up and to the right of the device.

Warning: Do not bend or twist the back cover excessively. Doing so may damage the cover.

Install the SIM Card

When you subscribe to a cellular network, you are provided with a plug-in SIM card. During activation, your SIM card is loaded with your subscription details, such as your Personal Identiﬁcation Number (PIN) , available optional services, and other features.

Warning: Please be careful when handling the SIMcard to avoid damaging it. Keep all SIM cards outof reach of small children.

► Carefully slide the SIM card into the SIM card slot.

Make sure that the card’s gold contacts face

•

into the device and that the angled corner of the card is positioned as shown.

Getting Started

Assemble Your Device

Caution: If the SIM card is not inserted correctly, the device cannot detect it. Reorient the SIM card and place it back into the slot if it is notdetected.

Install a Memory Card

You can also install an optional microSD™ or microSDHC™ memory card (not included) to add more memory space to your device.

Note: A memory card can be installed at any time. Itis not necessary to install it prior to using the device.

Install a Memory Card

You can use an optional microSD or microSDHC card (not included) to add additional memory space to your device.

► Slide the memory card into the slot with the gold

contacts facing down.

Getting Started

Assemble Your Device

Install the Battery Replace the Back Cover

You can install a replacement battery. Close the back cover before using the device.

1. Insert the battery into the opening on the back of the device, making sure the connectors align.

2. Gently press down to secure the battery.

1. Place the back cover onto the back of the device and press down.

2. Press along the edge of the back cover until you have a secure seal.

Getting Started

Assemble Your Device

Charge the Battery

Your device is powered by a rechargeable, standard Li-Ion battery. A USB charger (charging head and USBcable) is included with the device for charging the battery from any standard outlet.

The battery comes partially charged. A fully discharged battery requires up to four hours of charge time. You can use the device while charging.

Note: It is recommended you fully charge the battery before using your device for the ﬁrst time.

Caution: Use only charging devices and batteries approved by Samsung. Samsung accessories are designed for your device to maximize battery life. Using other accessories may invalidate your warranty and may cause damage.

1. Insert the USB cable into the USB charger/ Accessory port.

2. Connect the USB cable to the charging head, and then plug the charging head into a standard outlet.

3. Unplug the charging head from the outlet and remove the USB cable from the device when charging is complete.

Getting Started

Assemble Your Device

When to Charge the Battery

When the battery is low and only a few minutes of operation remain, the device sounds a warning tone at regular intervals.

In this condition, your device conserves its remaining battery power by dimming the screen.

When the battery level becomes too low, the device automatically turns oﬀ.

For a quick check of your battery level: ► View the battery charge indicator located in the

top right corner of your device’s display. Asolid

( )

color indicates a full charge.

You can also choose to display a percentage value. Viewing a percentage value can provide a better idea of the remaining charge on the battery. For more information, see “Battery” on page134.

Getting Started

Assemble Your Device

Set Up Your Device

Turn Your Device On or Oﬀ

The instructions below explain how to turn your device on or oﬀ.

Turn the Device On

To turn the device on: ► Press and hold the Power key until the device

turns on.

Turn the Device Oﬀ

To turn the device oﬀ:

1. Press and hold the Power key until the Deviceoptions menu is displayed.

2. Tap Power oﬀ, and conﬁrm if prompted.

Getting Started

Reset the Device

If your device stops responding to taps or ﬁnger gestures and you are unable to turn it oﬀ, youcan reset your device.

► Press and hold the Power key and the

Volumedown key at the same time for

morethanseven seconds.

Initial Set Up

The ﬁrst time you turn your device on, a Welcome screen is displayed. It guides you through the basics of setting up your device.

Follow the prompts to choose a default language, connect to a Wi-Fi® network, set up accounts, choose location services, learn about your device’s features, and more.

Set Up Your Device

Secure Your Device

Use your device’s screen lock features to secure your device.

Lock the Device

By default, the device locks automatically when the screen times out.

To lock the device: ► Press the Power key.

Unlock the Device

The default Screen lock on your device is Swipe.

Note: To choose a more secure screen lock, see “Set a Screen Lock” on page141.

To unlock the device: ► Press the Power key or Home key, and then drag

your ﬁnger across the screen.

Getting Started

Set Up Your Device

Set Up Accounts on Your Device

Samsung Account

Create a Samsung account for access to Samsung content and apps on your device. When you turn on your device for the ﬁrst time, set up your existing Samsung account or create a new Samsung account.

– or –

To create a new Samsung account or set up your Samsung account on your device at any time, use Accounts settings. Formore information, see“Accounts” on page150.



► From a Home screen, tap Apps > Settings >

Accounts > Addaccount > Samsungaccount.

Getting Started

Google Account

Your new device uses your Google™ Account to fully utilize its Android™ features, including Gmail™, GoogleHangouts™, and the Google Play™ store.

When you turn on your device for the ﬁrst time, set up your existing Google Account or create a new GoogleAccount.

– or –

To create a new Google Account or set up your Google Account on your device at any time, use Accounts settings. Formore information, see“Accounts” on page150.



► From a Home screen, tap Apps > Settings >

Accounts > Addaccount > Google.

Set Up Accounts on Your Device

Factory Reset Protection

When you sign in to a Google Account on your device, Factory Reset Protection is turned on. Factory Reset Protection (FRP) prevents other people from using your device if it is reset to factory settings without your permission. For example, if your device is lost or stolen and a factory data reset is performed, only someone with your Google Account username and password can use the device.

You will not be able to access the device after a factory data reset if you do not have your GoogleAccount username and password. For more information, see “Factory Data Reset” on page156.

Caution: You should remove your Google Account before shipping your device to Samsung or any other service provider for service and before resetting the device to factory settings.

Enable Factory Reset Protection

Adding a Google Account to your device automatically turns on the Factory Reset Protection (FRP) security feature. For more information, see google.com.

Disable Factory Reset Protection

To disable FRP, remove all Google Accounts from the device.



1. From a Home screen, tap Apps > Settings.

2. Tap Accounts > Google.

If you have more than one Google Account on

•

your device, tap the Google Account you want to remove.

3. Tap More > Remove account.

Getting Started

Set Up Accounts on Your Device

Know Your Device

Learn some of the key features of your mobile device, including the screens and icons, as well as how to navigate the device and enter text using the keyboard.

Warning: Please note that a touch screen responds best to a light touch from the pad of your ﬁnger or a capacitive stylus. Using excessive force or a metallic object when pressing on the touch screen may damage the tempered glass surface and void the warranty.

Home Screen

Status bar

Home screen indicator

Primary app shortcuts

Know Your Device

Widget

App shortcuts

App folder

Apps list

Home Screen

Home Screen Features

Status bar: Displays device status icons on the

•

right, and notiﬁcation icons on the left. For more information, see “Status Bar” on page22.

App folder: Groups multiple apps into a folder.

•

Apps list: Allows quick access to all of your

•

applications.

Primary app shortcuts: Displays these shortcuts

•

on all Home screens.

Know Your Device Home Screen

Home screen indicator: Indicates which

•

Homescreen is currently visible.

App shortcuts: Launches your favorite applications.

•

Widget: Runs as a simple application extension

•

(notashortcut) on a Home screen.

Customize your Home screens by adding application shortcuts, widgets, folders, andcustom wallpapers.

To access Home screen manager: ► From a Home screen, pinch the screen.

– or –

Touch and hold an empty space on the screen.

Manage Home Screens

Your device comes with multiple Home screens to hold app shortcuts and widgets. You can add, remove, change the order of screens, as well as choose a diﬀerent main Home screen.

1. From a Home screen, pinch the screen.

2. Use these options to manage screens:

Add a screen: Swipe to the end of the

•

screens, and then tap Add.

Remove a screen: Touch and hold a screen,

•

and then drag it to Remove.

Set a screen as the main Home screen: Tap

•

Main Home screen at the top of a screen. This screen is displayed when you press the Home key.

Change the order of screens: Touch

•

and hold a screen, and then drag it to a newposition.

Wallpapers

Change the look of the Home and Lock screens with wallpaper. You can display a favorite picture or choose from preloaded wallpapers.

1. From a Home screen, pinch the screen.

2. Tap Wallpapers to customize.

For more information, see “Display and Wallpaper” on

page126.

To access Wallpaper settings:

► From a Home screen, tap Apps > Settings >

Display and wallpaper > Wallpaper.

Know Your Device Home Screen

Widgets

Widgets are simple application extensions that run on a Homescreen. There are many kinds of widgets, including links to a speciﬁc contact, Internet bookmarks, Gmail and email accounts, and manyothers.

Add a Widget to a Home Screen

You can add a widget to a Home screen.

1. From a Home screen, pinch the screen.

2. Tap Widgets.

3. Touch and hold a widget, drag it to a Homescreen, and release it.

Remove a Widget

You can remove a widget that you added to a Home screen.

1. From a Home screen, touch and hold a widget to releaseit.

2. Drag the widget to Remove and releaseit.

Note: Removing a widget does not delete the widget, it just removes the widget from the Home screen.

Themes

Set visual themes for all system screens and icons on your device.

1. From a Home screen, pinch the screen.

2. Tap Themes to customize.

For more information, see “Themes” on page138.

To access Theme settings:



► From a Home screen, tap Apps > Settings

> Themes.

Know Your Device Home Screen

Screen Grid

Change the number of icons that can be placed on each Home screen by changing the Screen grid dimensions.

1. From a Home screen, pinch the screen.

2. Tap Screen grid.

3. Tap a dimension option (4 x 4, 4 x 5, or 5 x 5) to preview its appearance. The numbers indicate how many icons can be placed horizontally by how many icons can be placed vertically.

4. Tap Apply to apply the selected dimensions.

App Shortcuts

You can use app shortcuts to launch an app from any Home screen.

Add a Shortcut to a Home Screen

You can add a shortcut to a Home screen.

1. From a Home screen, tap Apps.

2. Touch and hold an app shortcut, drag it to a Home screen, and then release it.

Remove a Shortcut

You can remove a shortcut that you added to a Home screen.

1. Touch and hold an app shortcut to releaseit.

2. Drag the app shortcut to Remove and releaseit.

Note: Removing a shortcut does not delete the app, it just removes the shortcut from the Home screen.

Know Your Device Home Screen

Folders

Place folders on a Home screen to organize items.

Create a Folder

You can create an app folder on a Home screen.

1. From a Home screen, touch and hold an app shortcut and drag it on top of another app shortcut until a highlighted box appears.

2. Release the app shortcut to create the folder.

Enter folder name: Enter a name for the

•

folder.

Palette: Change the color.

•

Add application: Place more apps in the

•

folder. Tap apps to select them, and then tapAdd.

3. Tap anywhere outside of the folder to close it.

To add more apps, touch and hold an app

•

shortcut and drag it to the folder.

Remove a Folder from a Home Screen

You can remove a folder that you added to a Homescreen.

1. Touch and hold the folder until it detaches.

2. Drag the folder to Remove and release it.

Know Your Device Home Screen

Status Bar

The Status bar at the top of the Home screen provides device information (such as

Status Icons

Mute mode: Mute mode is enabled.

network status, battery charge, and time) on the right side and notiﬁcation alerts on the left.

Status Icons

Battery full: Batter y is fully charged.

Battery low: Battery is low.

Battery charging: Batter y is charging.

Vibrate mode: Vibrate mode is enabled.

Know Your Device Status Bar

4G LTE active: The device is connected to a 4GLTE wireless network.

Signal strength: Cellular network signal strength.

Network not available: No wireless network is available.

Wi-Fi active: Wi-Fi is active.

Wi-Fi available: A Wi-Fi network is available.

+ 142 hidden pages