Samsung SMG891A Users Manual

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MOBILE PHONE

This document is watermarked because certain important information in the document has not yet been verified.
This document has been sent to you as a draft and for informational purposes only.
The document should only be used for internal purposes and may not be distributed outside of Samsung,
except to Samsung's carrier customer for testing purposes. Distributing the
document outside of Samsung, except to Samsung's carrier customer for testing purposes could result in legal exposure
to the company if the preliminary, unverified information in the draft turns out to be inaccurate.

Health & Safety and Warranty Guide

Please read this manual before operating your

device and keep it for future reference.

This document contains important terms

and conditions with respect to your device.

By using this device, you accept those

terms and conditions.

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Legal Information

Important legal information can be accessed in writing
on the mobile device or on

READ THIS INFORMATION BEFORE USING YOUR MOBILE
DEVICE.

samsung.com

Samsung Limited Warranty

under the applicable Samsung Limited Warranty

INCLUDING ITS DISPUTE RESOLUTION PROCEDURE and
your right to opt out of arbitration within 30 calendar days
of the first consumer purchase.
sending an email to [e-mail] with the
subject line "Arbitration Opt-Out" or by calling
1-800-SAMSUNG (726-7864).

procedures, please refer to the "Dispute Resolution
Procedures and Arbitration and Opt-Out" section of the
Limited Warranty.

Full written terms and detailed information about the
warranty and obtaining service are available on the
device at: Settings ➔ System ➔ About device ➔ Legal
Information ➔ Samsung legal or you may access the
online version of the Health/Safety and Warranty guide
for your device at:

English:
www.samsung.com/us/Legal/Phone-HSGuide

Spanish:
www.samsung.com/us/Legal/Phone-HSGuide-SP

Location of Legal Information on the device:

Health and Safety Information

- This product is covered

You may opt out by either

For more detailed

• Settings ➔ System ➔ About device ➔ Legal

information ➔ Samsung legal ➔ Health and Safety

Warranty

• Settings ➔ System ➔ About device ➔ Legal

information ➔ Samsung legal ➔ Warranty

ATT_G891A_EN_HS_PS_032916_R1

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End User License Agreement (EULA)

• Settings ➔ System ➔ About device ➔ Legal

information ➔ Samsung legal ➔ End User License
Agreement

WARNING!

This product contains chemicals known to the

State of California to cause cancer, birth
defects, or other reproductive harm. For more
information, please call 1-800-SAMSUNG
(726-7864).

Intellectual Property

All Intellectual Property, as defined below, owned by or
which is otherwise the property of Samsung or its
respective suppliers relating to the SAMSUNG Phone,
including but not limited to, accessories, parts, or
software relating thereto (the “Phone System”), is
proprietary to Samsung and protected under federal
laws, state laws, and international treaty provisions.
Intellectual Property includes, but is not limited to,
inventions (patentable or unpatentable), patents, trade
secrets, copyrights, software, computer programs, and
related documentation and other works of authorship.
You may not infringe or otherwise violate the rights
secured by the Intellectual Property. Moreover, you
agree that you will not (and will not attempt to) modify,
prepare derivative works of, reverse engineer,
decompile, disassemble, or otherwise attempt to create
source code from the software. No title to or ownership
in the Intellectual Property is transferred to you. All
applicable rights of the Intellectual Property shall remain
with SAMSUNG and its suppliers.

Open Source Software

Some software components of this product incorporate
source code covered under GNU General Public License
(GPL), GNU Lesser General Public License (LGPL),

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OpenSSL License, BSD License and other open source
licenses. To obtain the source code covered under the
open source licenses, please visit:

http://opensource.samsung.com

Disclaimer of Warranties; Exclusion
of Liability

EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY
CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH
THE PRODUCT, THE PURCHASER TAKES THE PRODUCT
"AS IS", AND SAMSUNG MAKES NO EXPRESS OR
IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT, INCLUDING BUT NOT
LIMITED TO THE MERCHANTABILITY OF THE PRODUCT
OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR
USE; THE DESIGN, CONDITION OR QUALITY OF THE
PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE
WORKMANSHIP OF THE PRODUCT OR THE
COMPONENTS CONTAINED THEREIN; OR COMPLIANCE
OF THE PRODUCT WITH THE REQUIREMENTS OF ANY
LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING
THERETO. NOTHING CONTAINED IN THE INSTRUCTION
MANUAL SHALL BE CONSTRUED TO CREATE AN
EXPRESS OR IMPLIED WARRANTY OF ANY KIND
WHATSOEVER WITH RESPECT TO THE PRODUCT. IN
ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY
DAMAGES OF ANY KIND RESULTING FROM THE
PURCHASE OR USE OF THE PRODUCT OR ARISING FROM
THE BREACH OF THE EXPRESS WARRANTY, INCLUDING
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES,
OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.

Modification of Software

SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES
OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF
REGISTRY SETTINGS, OR YOUR MODIFICATION OF
OPERATING SYSTEM SOFTWARE.

USING CUSTOM OPERATING SYSTEM SOFTWARE MAY
CAUSE YOUR DEVICE AND APPLICATIONS TO WORK

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IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS
TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM
OS.

IF YOUR CARRIER PROHIBITS THIS, IF YOU ATTEMPT TO
DOWNLOAD SOFTWARE ONTO THE DEVICE WITHOUT
AUTHORIZATION, YOU WILL BE NOTIFIED ON THE
SCREEN THAT UNAUTHORIZED SOFTWARE HAS BEEN
DETECTED. YOU SHOULD THEN POWER DOWN THE
DEVICE AND CONTACT YOUR CARRIER TO RESTORE THE
DEVICE TO THE CARRIER AUTHORIZED SETTINGS.

Diagnostic Software

This device is equipped with diagnostic software
reporting usage and performance information used
solely to deliver improved network quality and overall
device experience to AT&T customers. Please refer to
your AT&T Wireless Customer Agreement and/or the
AT&T Privacy Policy (
information.

Samsung KNOX

Samsung Knox™ is Samsung’s security platform and is
a mark for a Samsung device tested for security with
enterprise use in mind. Additional licensing fee may be
required. For more information about Knox, please refer

www.samsung.com/us/knox

to:

www.att.com/privacy

. [030115]

) for more

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Samsung Electronics America
(SEA), Inc

Address:
85 Challenger Road
Ridgefield Park,
New Jersey 07660

Phone:
1-800-SAMSUNG (726-7864)

Internet Address:
www.samsung.com

©

2016 Samsung Electronics America, Inc. Samsung is a

registered trademark of Samsung Electronics Co., Ltd.
Do you have questions about your Samsung Mobile

Device?
For 24 hour information and assistance, we offer a new
FAQ/ARS System (Automated Response System) at:
www.samsung.com/us/support

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Table of Contents

Section 1: Health and Safety

Information ................................................. 2

Maintaining Water and Dust Resistance . . . . . . 2

Specific Absorption Rate (SAR) Certification

Information . . . . . . . . . . . . . . . . . . . . . . . . . . 3

FCC Part 15 Information to User . . . . . . . . . . . . 5

Commercial Mobile Alerting System (CMAS) . . . 6

Samsung Mobile Products and Recycling . . . . .7

GPS & AGPS . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Emergency Calls . . . . . . . . . . . . . . . . . . . . . . 10

FCC Hearing Aid Compatibility (HAC)

Regulations for Wireless Devices . . . . . . . .11

Restricting Children's Access to Your

Mobile Device . . . . . . . . . . . . . . . . . . . . . . . 14

Section 2: Online Legal Information .......15

End User License Agreement for

Software (EULA) . . . . . . . . . . . . . . . . . . . . . 15

Health/Safety and Standard Limited

Warranty Guide (Terms & Conditions of Sale) 15
Procedures for Dispute Resolution/30-day

Arbitration and Opt-Out Policy . . . . . . . . . . 15

Section 3: Samsung Product

Registration .............................................. 19

Index .........................................................20

1

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Section 1: Health and Safety
Information

This section outlines the safety precautions associated
with using your phone. The terms “mobile device” or
“cell phone” are used in this section to refer to your

Read this information before using your mobile

phone.

.

device

Caution!

Exercise care when using the card removal tool
to eject an internal card slot.

Note:

Water-resistant and dustproof based on IP68 rating,
which tests submersion up to 5.0 feet for up to 30
minutes.

Note:

This device passed military specification
(

MIL-STD-810XXXG) testing against a subset of 20

specific environmental conditions, including
temperature, dust and sand, shock/vibration, and
low pressure/high altitude. Device may not perform
as shown in all extreme conditions.

Maintaining Water and Dust
Resistance

This device is rated IP68 using the Ingress Protection
rating system.

Your device has been tested in a controlled environment
and shown to be water and dust resistant in certain
circumstances (meets requirements of classification
IP68 as described by the international standard IEC
60529 - Degrees of Protection provided by Enclosures
[IP Code]; test conditions: 15-35°C, 86-106 kPa,

5.0 feet, for 30 minutes). Despite this classification, your

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device is not impervious to water damage in any
situation. It is important that all compartments are
closed tightly.

Follow these tips carefully to prevent damage to the
device.

Whenever your device gets wet, dry it thoroughly with a

•

clean, soft cloth.

•

Do not expose the device to salt water or ionized water, or to
water over

5.0 feet

deep for more than
device is exposed to fresh water, dry it thoroughly with a
clean, soft cloth. If the device is exposed to any liquid other
than fresh water, rinse the device with fresh water
immediately and dry it thoroughly with a clean, soft cloth.
Failure to rinse the device in fresh water and dry it as
instructed may cause the device to suffer from operability or
cosmetic issues.

•

Do not expose the device to water at high pressure, such as
ocean waves or a waterfall.

•

If the device is dropped or receives an impact, the water and
dust resistant features of the device may be damaged.

•

The touchscreen and other features may not work properly if
the device is used in water or in other liquids. [013016]

30 minutes

Specific Absorption Rate (SAR)
Certification Information

Your wireless device is a radio transmitter and receiver.
It is designed and manufactured not to exceed the
exposure limits for Radio Frequency (RF) energy set by
the Federal Communications Commission (FCC) of the
U.S. Government.

These FCC RF exposure limits are derived from the
recommendations of two expert organizations: the
National Council on Radiation Protection and
Measurement (NCRP) and the Institute of Electrical and
Electronics Engineers (IEEE). In both cases, the
recommendations were developed by scientific and

Health and Safety Information 3

. If your

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engineering experts drawn from industry, government,
and academia after extensive reviews of the scientific
literature related to the biological effects of RF energy.

The RF exposure limit set by the FCC for wireless mobile
devices employs a unit of measurement known as the
Specific Absorption Rate (SAR). The SAR is a measure of
the rate of absorption of RF energy by the human body
expressed in units of watts per kilogram (W/kg). The FCC
requires wireless devices to comply with a safety limit of

1.6 watts per kilogram (1.6 W/kg).
The FCC SAR limit incorporates a substantial margin of

safety to give additional protection to the public and to
account for any variations in measurements.

SAR tests are conducted using standard operating
positions accepted by the FCC with the device
transmitting at its highest certified power level in all
tested frequency bands. Although the SAR is determined
at the highest certified power level, the actual SAR level
of the device while operating can be well below the
maximum reported value. This is because the device is
designed to operate at multiple power levels so as to
use only the power required to reach the network. In
general, the closer you are to a wireless base station
antenna, the lower the power output of the device.

Before a new model device is available for sale to the
public, it must be tested and certified to the FCC that it
does not exceed the SAR limit established by the FCC.
Tests for each model phone are performed in positions
and locations (e.g. at the ear and worn on the body) as
required by the FCC. For body-worn operation, this
device has been tested and meets FCC RF exposure
guidelines when used with an accessory that contains
no metal and that positions the mobile device a
minimum of 1.5 cm from the body. Use of other
accessories may not ensure compliance with FCC RF
exposure guidelines. The FCC has granted an Equipment

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Authorization for this mobile device with all reported
SAR levels evaluated as in compliance with the FCC RF
exposure guidelines.

This device has a FCC ID number: A3LSMG891A
[Model Number: SM-G891A] and the specific SAR levels
for this device can be found at the following FCC

www.fcc.gov/oet/ea/

website:
The SAR information for this device can also be found on

Samsung’s website:
SAR information on this and other model devices can be

accessed online on the FCC's website through
http://transition.fcc.gov/oet/rfsafety/sar.html
information that pertains to a particular model, this site
uses the device FCC ID number which is usually printed
somewhere on the case of the device. Sometimes it may
be necessary to remove the battery pack to find the
number. Once you have the FCC ID number for a
particular device, follow the instructions on the website
and it should provide values for typical or maximum SAR
for a particular device. Additional SAR information can
also be obtained at
www.fcc.gov/encyclopedia/specific-absorption-rate-sar­cellular-telephones

.

www.samsung.com/sar

. To find

FCC Part 15 Information to User

Pursuant to part 15.21 of the FCC Rules, you are
cautioned that changes or modifications not expressly
approved by Samsung could void your authority to
operate the device.

This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.

Health and Safety Information 5

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Note:

This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications.

However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following
measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and
receiver.

•

Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for
help.

Commercial Mobile Alerting
System (CMAS)

This device is designed to receive wireless emergency
alerts from the Commercial Mobile Alerting System
("CMAS"; which may also be known as the Personal
Localized Alerting Network ("PLAN")). If your wireless
provider has chosen to participate in CMAS/PLAN, alerts
are available while in the provider's coverage area. If
you travel outside your provider's coverage area,
wireless emergency alerts may not be available. For
more information, please contact your wireless provider.

6

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Samsung Mobile Products and

For battery recycling,
go to call2recycle.org
or call 1-800-822-8837.

Recycling

Samsung cares for the environment and encourages its
customers to recycle Samsung mobile devices and
genuine Samsung accessories.

Proper disposal of your mobile device and its battery is
not only important for safety, it benefits the environment.

Batteries must be recycled or disposed of properly.

Note:

Dispose of unwanted electronics through an
approved recycler.

We've made it easy for you to recycle your old Samsung
mobile device by working with respected take-back
companies in every state in the country.

Note:

Most carriers will provide a take-back option for
products to be properly disposed when purchasing
new products.

Drop It Off

You can drop off your Samsung-branded mobile
device and batteries for recycling at one of our
numerous Samsung Recycling Direct (SM) locations.

Note:

Samsung-branded devices and batteries will be
accepted at these locations for no fee.

To find the nearest recycling location, go to any of
the following:

•

www.samsung.com/recyclingdirect

1-877-278-0799.

•

PLUG-IN to eCYCLING with EPA:
www.call2recycle.org/

Health and Safety Information 7

or call

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Mail It In

The Samsung Mobile Take-Back Program will
provide Samsung customers with a free recycling
mailing label.

For more information, go to:
https://pages.samsung.com/recycling/index.jsp
follow the on-screen instructions or call
1-800-822-8837.

Follow local regulations regarding disposal of
mobile devices and batteries

Dispose of your mobile device and batteries in
accordance with local regulations. In some areas, the
disposal of these items in household or business trash
may be prohibited. Help us protect the environment ­recycle!

Warning!

Never dispose of batteries in a fire because they
may explode.

GPS & AGPS

Certain Samsung mobile devices can use a Global
Positioning System (GPS) signal for location-based
applications. A GPS uses satellites controlled by the U.S.
Government that are subject to changes implemented in
accordance with the Department of Defense policy and
the 2008 Federal Radio navigation Plan (FRP). Changes
may affect the performance of location-based
technology on your mobile device.

Certain Samsung mobile devices can also use an
Assisted Global Positioning System (AGPS), which
obtains information from the cellular network to improve
GPS performance. AGPS uses your wireless service
provider's network and therefore airtime, data charges,
and/or additional charges may apply in accordance with
your service plan. Contact your wireless service provider
for details.

8

and

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Your Location

Location-based information includes information that
can be used to determine the approximate location of a
mobile device. Mobile devices which are connected to a
wireless network transmit location-based information.
Additionally, if you use applications that require
location-based information (e.g. driving directions), such
applications transmit location-based information. The
location-based information may be shared with
third-parties, including your wireless service provider,
applications providers, Samsung, and other third-parties
providing services.

Use of AGPS in Emergency Calls

When you make an emergency call, the cellular network
may activate AGPS technology in your mobile device to
tell the emergency responders your approximate
location.

AGPS has limitations and
Therefore:

•

Always tell the emergency responder your location to the
best of your ability; and

•

Remain on the mobile device for as long as the emergency
responder instructs you.

Navigation

Maps, directions, and other navigation-data, including
data relating to your current location, may contain
inaccurate or incomplete data, and circumstances can
and do change over time. In some areas, complete
information may not be available.

always visually confirm that the navigational instructions
are consistent with what you see before following them.
All users should pay attention to road conditions, closures,
traffic, and all other factors that may impact safe driving
or walking. Always obey posted road signs

might not work in your area

Therefore, you should

.

.

Health and Safety Information 9

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Emergency Calls

This mobile device, like any wireless mobile device,
operates using radio signals, wireless and landline
networks, as well as user-programmed functions, which
cannot guarantee connection in all conditions, areas, or
circumstances.

Therefore, you should never rely solely on any wireless
mobile device for essential communications (medical
emergencies, for example). Before traveling in remote or
underdeveloped areas, plan an alternate method of
contacting emergency services personnel. Remember,
to make or receive any calls, the mobile device must be
switched on and in a service area with adequate signal
strength.

Emergency calls may not be possible on all wireless
mobile device networks or when certain network
services and/or mobile device features are in use. Check
with local service providers. If certain features are in use
(call blocking, for example), you may first need to
deactivate those features before you can make an
emergency call. Consult your User Manual and your local
cellular service provider. When making an emergency
call, remember to give all the necessary information as
accurately as possible. Remember that your mobile
device may be the only means of communication at the
scene of an accident; do not cut off the call until given
permission to do so.

To make an emergency call:

1. If the mobile device is not on, switch it on.

2. Open your phone dialer.

3. Enter the emergency number for your present

location (for example, 911 or other official
emergency number), then tap Call/Send.
Emergency numbers vary by location.

10

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FCC Hearing Aid Compatibility
(HAC) Regulations for Wireless
Devices

The U.S. Federal Communications Commission (FCC)
has established requirements for digital wireless mobile
devices to be compatible with hearing aids and other
assistive hearing devices.

When individuals employing some assistive hearing
devices (hearing aids and cochlear implants) use
wireless mobile devices, they may detect a buzzing,
humming, or whining noise. Some hearing devices are
more immune than others to this interference noise, and
mobile devices also vary in the amount of interference
they generate.

The wireless telephone industry has developed a rating
system for wireless mobile devices to assist hearing
device users find mobile devices that may be compatible
with their hearing devices. Not all mobile devices have
been rated. Mobile devices that are rated have the rating
on their box or a label located on the box.

The ratings are not guarantees. Results will vary
depending on the user's hearing device and hearing
loss. If your hearing device happens to be vulnerable to
interference, you may not be able to use a rated mobile
device successfully. Trying out the mobile device with
your hearing device is the best way to evaluate it for
your personal needs.

M-Ratings

: Wireless mobile devices rated M3 or M4
meet FCC requirements and are likely to generate less
interference to hearing devices than mobile devices that
are not labeled. M4 is the better/higher of the two
ratings. M-ratings refer to enabling acoustic coupling
with hearing aids that do not operate in telecoil mode.

T-Ratings

: Mobile devices rated T3 or T4 meet FCC
requirements and are likely to generate less interference
to hearing devices than mobile devices that are not

Health and Safety Information 11

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labeled. T4 is the better/higher of the two ratings.
T-ratings refer to enabling inductive coupling with
hearing aids operating in telecoil mode.

Hearing devices may also be rated. Your hearing aid
manufacturer or hearing health professional may help
you find this rating. Higher ratings mean that the hearing
device is relatively immune to interference noise.

Under the current industry standard, American National
Standards Institute (ANSI) C63.19, the hearing aid and
wireless mobile device rating values are added together
to indicate how usable they are together. For example, if
a hearing aid meets the M2 level rating and the wireless
mobile device meets the M3 level rating, the sum of the
two values equals M5.

Under the standard, this should provide the hearing aid
user with normal use while using the hearing aid with
the particular wireless mobile device. A sum of 6 or
more would indicate excellent performance.

However, these are not guarantees that all users will be
satisfied. T ratings work similarly.

M3 + M2 = 5

T3 + T2 = 5

The HAC rating and measurement procedure are
described in the American National Standards Institute
(ANSI) C63.19 standard.

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HAC for Newer Technologies

This device has been tested and rated for use with
hearing aids for some of the wireless technologies that it
uses. However, there may be some newer wireless
technologies used in this device that have not been
tested yet for use with hearing aids.

It is important to try the different features of this device
thoroughly and in different locations, using your hearing
aid or cochlear implant, to determine if you hear any
interfering noise. Consult your service provider or the
manufacturer of this device for information on hearing
aid compatibility. If you have questions about return or
exchange policies, consult your service provider or
device retailer.

Caution! Some applications or prolonged usage may

increase device temperature.

contact with a device that is hot to the touch
may produce skin discomfort or redness, or
low-temperature burns. If the device feels hot to
the touch, discontinue use and close all
applications or turn off the device until it cools.
Always ensure that the device has adequate
ventilation and air flow. Covering the device with
bedding, your body, thick clothing or any other
materials that significantly affect air flow may
affect the performance of the device and poses a
possible risk of fire or explosion, which could
lead to serious bodily injuries or damage to
property.

Prolonged skin

Health and Safety Information 13

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Restricting Children's Access to
Your Mobile Device

Your mobile device is not a toy. Do not allow children to
play with it because they could hurt themselves and
others, damage the mobile device, or make calls that
increase your mobile device bill.

Keep the mobile device and all its parts and accessories
out of the reach of small children.

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Section 2: Online Legal
Information

SAMSUNG ELECTRONICS AMERICA, INC. (“SAMSUNG”)
warrants that SAMSUNG’s devices and accessories
(“Products”) are free from defects in material and
workmanship under normal use and service.

Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, New Jersey 07660
Phone: 1-800-SAMSUNG (726-7864)

End User License Agreement for
Software (EULA)

The EULA for this device can be found:

䡲

Online at:
SamsungLegal-EULA4

Health/Safety and Standard Limited
Warranty Guide (Terms &
Conditions of Sale)

The online version of the Health/Safety and Warranty
guide for your device can be found at:

䡲

English:
www.samsung.com/us/Legal/Phone-HSGuide

䡲

Spanish:
www.samsung.com/us/Legal/Phone-HSGuide-SP

Procedures for Dispute Resolution/
30-day Arbitration and Opt-Out
Policy

ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY
FROM THIS LIMITED WARRANTY OR THE SALE,
CONDITION OR PERFORMANCE OF THE PRODUCTS

www.samsung.com/us/Legal/

Online Legal Information 15

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SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL
AND BINDING ARBITRATION, AND NOT BY A COURT OR
JURY.

ANY SUCH DISPUTE SHALL NOT BE COMBINED OR
CONSOLIDATED WITH A DISPUTE INVOLVING ANY OTHER
PERSON’S OR ENTITY’S PRODUCT OR CLAIM, AND
SPECIFICALLY, WITHOUT LIMITATION OF THE
FOREGOING, SHALL NOT UNDER ANY CIRCUMSTANCES
PROCEED AS PART OF A CLASS ACTION. THE
ARBITRATION SHALL BE CONDUCTED BEFORE A SINGLE
ARBITRATOR, WHOSE AWARD MAY NOT EXCEED, IN
FORM OR AMOUNT, THE RELIEF ALLOWED BY THE
APPLICABLE LAW. The arbitration shall be conducted
according to the American Arbitration Association (AAA)
Commercial Arbitration Rules applicable to consumer
disputes. The AAA Rules are available online at
by calling the AAA at 1-800-778-7879. This arbitration
provision is entered pursuant to the Federal Arbitration
Act. The laws of the State of Texas, without reference to
its choice of laws principles, shall govern the
interpretation of the Limited Warranty and all disputes
that are subject to this arbitration provision. The
arbitrator shall decide all issues of interpretation and
application of this arbitration provision and the Limited
Warranty.

For any arbitration in which your total damage claims,
exclusive of attorney fees and expert witness fees, are
$5,000.00 or less (“Small Claim”), the arbitrator may, if
you prevail, award your reasonable attorney fees, expert
witness fees and costs as part of any award, but may
not grant SAMSUNG its attorney fees, expert witness
fees or costs unless it is determined that the claim was
brought in bad faith. In a Small Claim case, you shall be
required to pay no more than half of the total
administrative, facility and arbitrator fees, or $50.00 of
such fees, whichever is less, and SAMSUNG shall pay
the remainder of such fees. Administrative, facility and
arbitrator fees for arbitrations in which your total

16

adr.org

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damage claims, exclusive of attorney fees and expert
witness fees, exceed $5,000.00 (“Large Claim”) shall be
determined according to AAA rules. In a Large Claim
case, the arbitrator may grant to the prevailing party, or
apportion among the parties, reasonable attorney fees,
expert witness fees and costs. Judgment may be
entered on the arbitrator’s award in any court of
competent jurisdiction.

This arbitration provision also applies to claims against
SAMSUNG’s employees, representatives and affiliates if
any such claim arises from the Product’s sale, condition
or performance.

You may opt out of this dispute resolution procedure by
providing notice to SAMSUNG no later than 30 calendar
days from the date of the first consumer purchaser’s
purchase of the Product. To opt out, you must send notice
by e-mail to [e-mail], with the subject
line: “Arbitration Opt Out.” You must include in the opt out
e-mail (a) your name and address; (b) the date on which
the Product was purchased; (c) the Product model name
or model number; and (d) the IMEI or MEID or Serial
Number, as applicable, if you have it (the IMEI or MEID or
Serial Number can be found (i) on the Product box; (ii) on
the Product information screen, which can be found under
“Settings;” (iii) on a label on the back of the Product
beneath the battery, if the battery is removable; and (iv) on
the outside of the Product if the battery is not removable).
Alternatively, you may opt out by calling 1-800-SAMSUNG
(726-7864) no later than 30 calendar days from the date of
the first consumer purchaser’s purchase of the Product
and providing the same information. These are the only
two forms of notice that will be effective to opt out of this
dispute resolution procedure. Opting out of this dispute
resolution procedure will not affect the coverage of the
Limited Warranty in any way, and you will continue to
enjoy the benefits of the Limited Warranty.

Online Legal Information 17

DRAFT

Internal Use Only

Severability

If any portion of this Limited Warranty is held to be illegal
or unenforceable, such partial illegality or
unenforceability shall not affect the enforceability of the
remainder of the Limited Warranty. [013016]

18

DRAFT

Internal Use Only

Section 3: Samsung Product
Registration

Samsung Product Registration 19

DRAFT

Internal Use Only

Index

C

Commercial Mobile Alerting System (CMAS) 6

E

Emergency Calls 10

F

FCC Hearing Aid Compatibility (HAC) Regulations for
Wireless Devices

GPS & AGPS 8

Health and Safety Information 2

Online Legal Information 15

Personal Localized Alerting Network (PLAN) 6
Product Registration

Restricting Children’s Access to Your Mobile Device

14

Samsung Mobile Products and Recycling 7
Specific Absorption Rate (SAR) Certification
Information
Standard Limited Warranty

Terms & Conditions of Sale 15

11

G

H

O

P

19

R

S

3

15

T

20