Please read this manual before operating your device
and keep it for future reference.
Legal Notices
WARNING! This product contains chemicals
known to the State of California to cause
cancer, birth defects, or other reproductive
harm. For more information, please call
1-800-SAMSUNG (726-7864).
Intellectual Property
All Intellectual Property, as defined below,
owned by or which is otherwise the
property of Samsung or its respective
suppliers relating to the SAMSUNG Phone,
including but not limited to, accessories,
parts, or software relating thereto (the
“Phone System”), is proprietary to
Samsung and protected under federal
laws, state laws, and international treaty
provisions. Intellectual Property includes,
but is not limited to, inventions (patentable
or unpatentable), patents, trade secrets,
copyrights, software, computer programs,
and related documentation and other
works of authorship. You may not infringe
or otherwise violate the rights secured by
the Intellectual Property. Moreover, you
agree that you will not (and will not attempt
to) modify, prepare derivative works of,
reverse engineer, decompile, disassemble,
Legal Notices
or otherwise attempt to create source
code from the software. No title to or
ownership in the Intellectual Property is
transferred to you. All applicable rights of
the Intellectual Property shall remain with
SAMSUNG and its suppliers.
Open Source Software
Some software components of this product
incorporate source code covered under
GNU General Public License (GPL), GNU
Lesser GeneralPublic License (LGPL),
OpenSSL License, BSD License and
other open source licenses. Toobtain
the source code covered under the
opensource licenses, please visit:
opensource.samsung.com
i
TMO_G550T_PP_EN_UM_TN_PEB_061316_FINAL
Disclaimer of Warranties;
Exclusion of Liability
EXCEPT AS SET FORTH IN THE
EXPRESS WARRANTY CONTAINED
ON THE WARRANTY PAGE ENCLOSED
WITH THE PRODUCT, THE PURCHASER
TAKES THE PRODUCT “AS IS”, AND
SAMSUNG MAKES NO EXPRESS OR
IMPLIED WARRANTY OF ANY KIND
WHATSOEVER WITH RESPECT TO THE
PRODUCT, INCLUDING BUT NOT LIMITED
TO THE MERCHANTABILITY OF THE
PRODUCT OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE OR USE; THE
DESIGN, CONDITION OR QUALITY OF
THE PRODUCT; THE PERFORMANCE OF
THE PRODUCT; THE WORKMANSHIP OF
THE PRODUCT OR THE COMPONENTS
CONTAINED THEREIN; OR COMPLIANCE
OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE,
SPECIFICATION OR CONTRACT
PERTAINING THERETO. NOTHING
CONTAINED IN THE INSTRUCTION
MANUAL SHALL BE CONSTRUED TO
CREATE AN EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER
WITH RESPECT TO THE PRODUCT. IN
ADDITION, SAMSUNG SHALL NOT BE
LIABLE FOR ANY DAMAGES OF ANY
KIND RESULTING FROM THE PURCHASE
OR USE OF THE PRODUCT OR ARISING
FROM THE BREACH OF THE EXPRESS
WARRANTY, INCLUDING INCIDENTAL,
SPECIAL OR CONSEQUENTIAL
DAMAGES, OR LOSS OF ANTICIPATED
PROFITS OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR
PERFORMANCE ISSUES OR
INCOMPATIBILITIES CAUSED BY YOUR
EDITING OF REGISTRY SETTINGS, OR
YOUR MODIFICATION OF OPERATING
SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM
SOFTWARE MAY CAUSE YOUR
DEVICE AND APPLICATIONS TO WORK
IMPROPERLY. YOUR CARRIER MAY NOT
PERMIT USERS TO DOWNLOAD CERTAIN
SOFTWARE, SUCH AS CUSTOM OS.
Samsung KNOX
Samsung KNOX™ is Samsung’s
security platform and is a mark for a
Samsung device tested for security
with enterprise use in mind. Additional
licensing fee may be required. For more
information about KNOX, please refer to:
samsung.com/us/knox [041516]
Legal Notices
ii
Samsung Electronics
America (SEA), Inc.
Address:
85 Challenger Road
Ridgefield Park,
New Jersey 07660
Other marks are the property of their
respective owners.
Note: Screen images are simulated.
Appearance of device may vary.
Do you have questions about
your Samsung Mobile Device?
For 24 hour information and assistance,
we offer a new FAQ/ARS System
(Automated Response System) at:
samsung.com/us/support
The actual available capacity of the
internal memory is less than the specified
capacity because the operating system
and default applications occupy part of
the memory. The available capacity may
change when you upgrade the device.
Legal Notices
iii
Legal Information
Important legal information can be
accessed in writing on the mobile device
or at samsung.com
READ THIS INFORMATION BEFORE
USING YOUR MOBILE DEVICE.
Samsung Limited Warranty - This
product is covered under the applicable
Samsung Limited Warranty INCLUDING
ITS DISPUTE RESOLUTION PROCEDURE
and your right to opt out of arbitration
within 30 calendar days of the first
consumer purchase. You may opt
out by either sending an email to
optout@sea.samsung.com with the
subject line “Arbitration Opt-Out” or by
calling 1-800-SAMSUNG (726-7864) . For
more detailed procedures, please refer to
the “Dispute Resolution Procedures and
Arbitration and Opt-Out” section of the
Limited Warranty.
Full written terms and detailed information
about the warranty and obtaining service
are available on the device at: Settings
> About device > Legal information >
Samsung legal or you may access the
online version of the Health/Safety and
Warranty guide for your device at:
English
samsung.com/us/Legal/Phone-HSGuide
Spanish
samsung.com/us/Legal/Phone-HSGuide -SP
The online version of the End User License Agreement (EULA) for your
device can be found online at:
samsung.com/us/Legal/SamsungLegal-EULA4
Legal Notices
iv
Table of Contents
Getting Started ......................................1
Front View ...................................................2
Back View ...................................................4
Assemble Your Device .............................6
Set Up Your Device ................................ 10
Set Up Accounts on Your Device ....... 12
Know Your Device ............................ 14
Home Screen .......................................... 15
Status Bar ................................................ 21
Date and Time Settings ....................... 154
About Your Device ...............................155
Table of Contents
vi
Getting Started
Learn about your mobile
device hardware, assembly
procedures, and how to
get started using your new
device.
Front View
Getting Started
Earpiece
Volume key
Recent
Home key
Proximity sensors
Front camera
Power key
Back
2
Front View
Proximity sensors: Detect the
•
presence of objects near the device.
Front camera: Take self-portraits and
•
record videos of yourself.
Power key: Press and hold to turn the
•
device on or off, restart it, or for quick
access to Emergency mode. Press to
lock or wake up the screen.
Back: Return to the previous screen or
•
close a dialog box, menu, or keyboard.
Home key: Return to the Home screen.
•
Recent: Tap to display recent apps.
•
Volume key: Adjust the volume of your
•
device’s sounds and audio playback.
Earpiece: Listen to a call.
•
Getting Started
3
Front View
Back View
Flash
Microphone
Rear camera
Speaker
Getting Started
Headset jack
Microphone
USB charger/
Accessoryport
4
Back View
Microphone: Record audio and detect
•
voice commands.
Rear camera: Take pictures and record
•
videos.
Speaker: Play music and other sounds.
•
USB charger/Accessory port: Connect
•
the USBcharger (included) and other
optional accessories (not included) .
Headset jack: Connect an optional
•
headset (notincluded).
Flash: Illuminate subjects in low-light
•
environments when taking a photo or
recording video.
Getting Started
5
Back View
Assemble Your Device
This section helps you to
assemble your device.
Remove the Back Cover
Remove the back cover using the slot on
the topleft of your device.
► Lift the cover up and to the right of the
device.
Warning: Do not bend or twist the back
cover excessively. Doing so may damage
the cover.
Getting Started
Install the SIM Card
When you subscribe to a cellular network,
you are provided with a plug-in SIM card.
During activation, your SIM card is loaded
with your subscription details, such as
your Personal Identification Number (PIN) ,
available optional services, and other
features.
Warning: Please be careful when handling
the SIMcard to avoid damaging it. Keep all
SIM cards outof reach of small children.
► Carefully slide the SIM card into the
SIM card slot.
Make sure that the card’s gold
•
contacts face down into the device
and that the card is positioned as
shown.
6
Assemble Your Device
Caution: If the SIM card is not inserted
correctly, the device cannot detect it.
Reorient the card and place it back into the
slot if the SIM card is not detected.
Install a Memory Card
You can install an optional microSD™ or
microSDHC™ memory card (not included)
to add more memory space to your device.
Note: A memory card can be installed at
any time. Itis not necessary to install it prior
to using the device.
► Slide the memory card into the slot with
the gold contacts facing down.
Install the Battery
1. Insert the battery into the opening on
the back of the device, making sure the
connectors align.
2. Gently press down to secure the
battery.
Getting Started
7
Assemble Your Device
Replace the Back Cover
1. Place the back cover onto the back of
the device and press down.
2. Press along the edge of the back cover
until you have a secure seal.
Charge the Battery
Your device is powered by a rechargeable,
standard Li-Ion battery. A USB charger
(charging head and USB cable) is
included with the device for charging the
battery from any standard outlet.
The battery comes partially charged. A
fully discharged battery requires up to
four hours of charge time. You can use the
device while charging.
Note: It is recommended you fully charge
the battery before using your device for the
first time.
Caution: Use only charging devices and
batteries approved by Samsung. Samsung
accessories are designed for your device
to maximize battery life. Using other
accessories may invalidate your warranty
and may cause damage.
1. Insert the USB cable into the port.
2. Connect the USB cable to the charging
head, and then plug the charging head
into a standardoutlet.
3. Unplug the charging head from the
outlet and remove the USB cable from
the device when charging is complete.
Getting Started
8
Assemble Your Device
When to Charge the Battery
When the battery is low and only a few
minutes of operation remain, the device
sounds a warning tone at regular intervals.
In this condition, your device conserves its
remaining battery power by dimming the
screen.
When the battery level becomes too low,
the device automatically turns off.
For a quick check of your battery level:
► View the battery charge indicator
located in the top right corner of your
device’s display. Asolid color (
indicates a full charge.
You can also choose to display a
percentage value. Viewing a percentage
value can provide a better idea of the
remaining charge on the battery. For more
information, see “Battery” on page 151.
)
Getting Started
9
Assemble Your Device
Set Up Your Device
Turn Your Device On
orOff
The instructions below explain how to turn
your device on or off.
Turn the Device On
► Press and hold the Power key until the
device turns on.
Turn the Device Off
1. Press and hold the Power key until the
Deviceoptions menu is displayed.
2. Tap Power off, and confirm if prompted.
Reset the Device
If your device stops responding to taps or
finger gestures and you are unable to turn
it off, youcan reset your device.
► Press and hold the Power key and the
Volumedown key at the same time for
morethan seven seconds.
Getting Started
Initial Set Up
The first time you turn your device on, a
Welcome screen is displayed. It guides
you through the basics of setting up your
device.
Follow the prompts to choose a default
language, connect to a Wi-Fi
up accounts, choose location services,
learn about your device’s features, and
more.
Note: Voice Assistant provides voice
prompts and descriptions of items on the
screen to improve accessibility. During
setup, you can enable or disable Voice
Assistant by pressing the Home key quickly
three times.
10
®
network, set
Set Up Your Device
Secure Your Device
Use your device’s screen lock features to
secure your device.
Lock the Device
By default, the device locks automatically
when the screen times out.
To lock the device:
► Press the Power key.
Unlock the Device
The default Screen lock on your device is
Swipe.
Note: To choose a more secure screen
lock, see
To unlock the device:
“Set a Screen Lock” on page 129
► Press the Power key or Home key,
and then drag your finger across the
screen.
.
Getting Started
11
Set Up Your Device
Set Up Accounts on Your Device
Samsung Account
Create a Samsung account for access
to Samsung content and apps on your
device. When you turn on your device for
the first time, set up your existing Samsung
account or create a new Samsung
account.
– or –
To create a new Samsung account
or set up your Samsung account on
your device at any time, use Accounts
settings.Formore information,
see“Accounts” on page 142.
Your new device uses your
Google™ Account to fully utilize its
Android™ features, including Gmail™,
GoogleHangouts™, and the Google Play™
store.
When you turn on your device for the first
time, set up your existing Google Account
or create a new GoogleAccount.
– or –
To create a new Google Account or set up
your Google Account on your device at
any time, use Accounts settings. Formore
information, see“Accounts” on page 142.
► From a Home screen, tap
Settings > Accounts >
Addaccount > Google.
12
Set Up Accounts on Your Device
Apps>
Factory Reset Protection
When you sign in to a Google Account
on your device, Factory Reset Protection
is turned on. Factory Reset Protection
(FRP) prevents other people from using
your device if it is reset to factory settings
without your permission. For example, if
your device is lost or stolen and a factory
data reset is performed, only someone
with your Google Account username and
password can use the device.
You will not be able to access the device
after a factory data reset if you do not
have your GoogleAccount username
and password. For more information, see
“Factory Data Reset” on page 146.
Caution: You should remove your Google
Account before shipping your device to
Samsung or any other service provider for
service and before resetting the device to
factory settings.
Enable Factory Reset
Protection
Adding a Google Account to your device
automatically turns on the Factory Reset
Protection (FRP) security feature. For more
information, seegoogle.com.
Disable Factory Reset
Protection
To disable FRP, remove all Google
Accounts from the device.
1. From a Home screen, tap
Settings.
2. Tap Accounts > Google.
If you have more than one Google
•
Account set up on your device, tap
the account you want to remove.
3. Tap More > Remove account.
Apps >
Getting Started
13
Set Up Accounts on Your Device
Know Your Device
Learn some of the key
features of your mobile
device, including the screens
and icons, as well as how to
navigate the device and enter
text using the keyboard.
Warning: Please note that a touch screen
responds best to a light touch from the pad
of your finger or a capacitive stylus. Using
excessive force or a metallic object when
pressing on the touch screen may damage
the tempered glass surface and void the
warranty.
Home Screen
The Home screen is the starting point for using your device.
Status bar
Widget
Home screen indicator
Primary app shortcuts
Know Your Device
App shortcuts
15
App folder
Apps list
Home Screen
Status bar: Displays device status
•
icons (right) and notification icons (lef t).
For more information, see “Status Bar”
on page21.
App folder: Groups multiple apps into
•
a folder.
Apps list: Allows quick access to all of
•
your applications.
Primary app shortcuts: Display these
•
shortcuts on all Home screens.
Home screen indicator: Indicates
•
which Homescreen is currently visible.
App shortcuts: Launches your favorite
•
applications.
Widget: Runs as a simple application
•
extension (not a shortcut) on a Home
screen.
Know Your Device
16
Home Screen
Customize your Home
screen by adding application
shortcuts, widgets, folders,
andusing wallpapers.
To access Home screen manager:
► From a Home screen, pinch the screen.
– or –
Touch and hold an empty space on the
screen.
Manage Home Screens
Your device comes with multiple Home
screens to hold app shortcuts and
widgets. You can add, remove, change
the order of screens, as well as choose a
different main Home screen.
1. From a Home screen, pinch the screen.
2. Use these options to manage screens:
Add a screen: Swipe to the end of
•
the screens, and then tap Add.
Remove a screen: Touch and
•
hold a screen, and then drag it to
Remove.
Set a screen as the main Home
•
screen: Tap Main Home screen
at the top of a screen. This screen
is displayed when you press the
Home key.
Change the order of screens:
•
Touch and hold a screen, and then
drag it to a newposition.
Wallpapers
Change the look of the Home and Lock
screens with wallpaper. You can display a
favorite picture or choose from preloaded
wallpapers.
1. From a Home screen, pinch the screen.
2. Tap Wallpapers to customize.
For more information, see
“Wallpaper” on page 126.
To access Wallpaper settings:
► From a Home screen, tap
Settings > Wallpaper.
Apps >
Know Your Device
17
Home Screen
Widgets
Widgets are simple application extensions
that run on a Homescreen. There are
many kinds of widgets, including links to
a specific contact, Internet bookmarks,
Gmail and email accounts, and
manyothers.
Add a Widget to a Home
Screen
You can add a widget to a Home screen.
1. From a Home screen, pinch the screen.
2. Tap Widgets.
3. Touch and hold a widget, drag it to a
Homescreen, and release it.
Remove a Widget
You can remove a widget that you added
to a Home screen.
1. From a Home screen, touch and hold a
widget to releaseit.
2. Drag the widget to
releaseit.
Note: Removing a widget does not delete
the widget, it just removes the widget from
the Home screen.
Remove and
Themes
Set visual themes for all system screens
and icons on your device.
1. From a Home screen, pinch the screen.
2. Tap Themes to customize.
For more information, see
“Themes” on page 127.
To access Theme settings:
► From a Home screen, tap
Settings > Themes.
Apps >
Screen Grid
Change the number of icons that can be
placed on each Home screen by changing
the Screen grid dimensions.
1. From a Home screen, pinch the screen.
2. Tap Screen grid.
3. Tap a dimension option (4 x 4, 4 x 5, or
5 x 5) to preview its appearance. The
numbers indicate how many icons can
be placed horizontally by how many
icons can be placed vertically.
4. Tap Apply to apply the selected
dimensions.
Know Your Device
18
Home Screen
App Shortcuts
You can use app shortcuts to launch an
app from any Home screen.
Folders
Place folders on a Home screen to
organize items.
Add a Shortcut to a Home
Screen
You can add a shortcut to a Home screen.
1. From a Home screen, tap
2. Touch and hold an app shortcut, drag it
to a Home screen, and then release it.
Apps.
Remove a Shortcut
You can remove a shortcut that you added
to a Home screen.
1. Touch and hold an app shortcut to
releaseit.
2. Drag the app shortcut to
and releaseit.
Note: Removing a shortcut does not delete
the app, it just removes the shortcut from
the Home screen.
Know Your Device
Remove
Create a Folder
You can create an app folder on a Home
screen.
1. From a Home screen, touch and hold
an app shortcut and drag it on top of
another app shortcut until a highlighted
box appears.
2. Release the app shortcut to create the
folder.
Enter folder name: Enter a name
•
for the folder.
Palette: Change the color.
•
Add application: Place more
•
apps in the folder. Tap apps to
select them, and then tapAdd.
3. Tap anywhere outside of the folder to
close it.
To add more apps, touch and hold
•
an app shortcut and drag it to the
folder.
19
Home Screen
Remove a Folder from a Home
Screen
You can remove a folder that you added to
a Home screen.
1. Touch and hold the folder until it
detaches.
2. Drag the folder to
release it.
Remove and
Know Your Device
20
Home Screen
Status Bar
The Status bar at the top of
the Home screen provides
device information (such
as network status, battery
charge, and time) on the
right side and notification
alerts on the left.
Status Icons
Battery full: Battery is fully
charged.
Battery low: Battery is low.
Battery charging: Batter y is
charging.
Vibrate mode: Vibrate mode is
enabled.
Mute mode: Mute mode is
enabled.
Know Your Device
Status Icons
21
4G LTE active: The device is
connected to a 4GLTE wireless
network.
Signal strength: Cellular
network signal strength.
Network not available: No
wireless network is available.
Wi-Fi active: Wi-Fi is active.
Wi-Fi available: A Wi-Fi network
is available.
Status Bar
Notication Icons
Missed call: A call has been
missed.
Call in progress: A call is in
progress.
Call on hold: A call is on hold.
New email: New email has
arrived.
New Gmail: New Gmail has
arrived.
New voicemail: New voicemail
message has been received.
New message: New text or
multimedia message has arrived.
File download in progress:
Download of a file or app is in
progress.
File upload in progress: File is
being uploaded or sent.
GPS active: Location service
(GPS) is active and acquiring a
signal.
Notication Icons
App updates available: App
updates are available from the
Google Play™ store.
App updates complete: App
installation or updates are
complete.
Know Your Device
22
Status Bar
Navigation, Motions, and Gestures
Learn the basics for how to
navigate through your device.
Touchscreen Navigation
Use the following motions and gestures on
your touchscreen to navigate the device.
Tap
Lightly tap items to select or launch them.
Tap the keyboard to enter characters
•
ortext.
Tap an item to select it.
•
Tap an app shortcut to launch the
•
application.
Touch and Hold
Touch and hold items on the screen to
activate them.
Touch and hold a widget on a Home
•
screen to move it.
Touch and hold a field to display a pop-
•
up menu of options.
Know Your Device
Swipe
Lightly drag your finger vertically or
horizontally across the screen.
Swipe the screen to unlock the device.
•
Swipe the screen to scroll through the
•
Homescreens or menu options.
Drag
Touch and hold an item, and then move it
to a new location.
Drag an app shortcut to add it to a
•
Home screen.
Drag a widget to place it in a new
•
location on a Homescreen.
Pinch and Spread
Pinch the screen using your thumb and
forefinger or spread by moving your
fingers apart.
Pinch the screen to zoom out while
•
viewing a picture or a webpage.
Spread your fingers on the screen to
•
zoom in while viewing a picture or a
web page.
23
Navigation, Motions, and Gestures
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