Samsung SM-G530PZAASPR User Manual
User Guide
[UG template version 15a]
[Sprint-Samsung-SM-G530P-UM-Eng-070615-R4]
Table of Contents
Introduction ...................................................................................................................................................
About the User Guide 1
Get Support from Sprint Zone 2
Get Started 3
Basic Operations 17
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Parts and Functions 3
Phone Layout 3
Set Up Your Phone 5
Charge the Battery 7
Turn Your Phone On and Off 9
Use the Touchscreen 11
Activate Your Phone 14
Complete the Setup Screens 15
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Basics 17
Home Screen and Applications (Apps) List 17
Phone Settings Menu 18
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Portrait and Landscape Screen Orientation 19
Capture Screenshots 19
Applications 20
Launch Applications 20
Apps List 20
Phone Number 25
Airplane Mode 26
Enter Text 27
Samsung Keyboard 27
Google Voice Typing 28
Tips for Editing Text 29
Google Account 29
Create a Google Account 30
Sign In to Your Google Account 36
Google Play Store 41
Find and Install an App 42
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TOC i
Request a Refund for a Paid App ...............................................................................................
43
Update an App 44
Uninstall an App 47
Get Help with Google Play 48
Lock and Unlock Your Screen 49
Update Your Phone 51
Update Your Phone Software 51
Update Your Profile 54
Update Your PRL 55
Your Phone Interface 56
Home Screen Basics 56
Home Screen Layout 56
Extended Home Screens 58
Status Bar 59
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Notification Panel 61
Customize the Home Screen 64
Change the Wallpaper 64
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Add Shortcuts to the Home Screen 66
Add Widgets to the Home Screen 67
Add Folders to the Home Screen 68
Phone App 69
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Place and Answer Calls 69
Call Using the Phone Dialer 70
Call Emergency Numbers 71
Answer Phone Calls 72
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In-Call Screen Layout and Operations 75
Place a Call from Contacts 77
Call from Call Logs 79
Optional Services 81
Voicemail Setup 81
Visual Voicemail 82
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Set Up Visual Voicemail 82
Review Visual Voicemail 84
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Listen to Multiple Voicemail Messages 85
Visual Voicemail Options 86
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TOC ii
Configure Visual Voicemail Settings ...........................................................................................
87
Wi-Fi Calling 91
Caller ID Blocking 92
Call Waiting 93
Call Forwarding 94
Call Settings 96
Contacts 97
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Add a Contact 98
Check Contacts 102
Contacts Screen Layout 103
Edit a Contact 104
Delete a Contact 105
Share a Contact 107
Profile Sharing 108
Import Contacts 110
Back Up Contacts 111
Messaging and Internet 113
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Text and Multimedia Messaging 113
Send a Text Message 113
Send a Multimedia Message (MMS) 115
Save and Resume a Draft Message 118
New Messages Notification 119
Manage Message Conversations 119
Create and Send Gmail 123
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Create and Send a Gmail Message 123
Check Received Gmail Messages 125
Manage Gmail Messages 127
Use Gmail Labels 127
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Archive Gmail Threads 128
Mute Gmail Threads 129
Delete Gmail Threads 130
Search Gmail Messages 131
Report Spam or Phishing Gmail 133
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Add Another Google (Gmail) Account 134
Switching Between Gmail Accounts 135
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TOC iii
Email .................................................................................................................................................
136
Set Up an Email Account 136
Add an Email Account 137
Add an Exchange ActiveSync Account 140
Compose and Send Email 143
Delete an Email Account 147
Manage Your Email Inbox 149
Exchange ActiveSync Email Features 150
Data Services General Information (LTE and 3G Networks) 152
Sprint Spark LTE 152
Your User Name 154
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Data Connection Status and Indicators 156
Browser 156
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Use the Browser 157
Add a Bookmark 158
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View Browser History 159
Open New Browser Tab 161
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Browser Settings 162
Chrome Browser 162
Camera and Video 164
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Take Pictures and Record Videos 164
Take a Picture 165
Viewfinder Screen 166
Record Videos 167
Shooting Modes 168
View Pictures and Videos Using Gallery 169
Edit Pictures 173
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Share Pictures and Videos 179
Send Pictures or Videos by Email or Gmail 179
Send a Picture or Video by Multimedia Message 181
Send Pictures or Videos Using Bluetooth 182
Share Pictures or Videos via Additional Apps or Social Media 184
Share Videos on YouTube 185
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Camera Options and Settings 186
Switch Cameras 186
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TOC iv
Set Camera Options .................................................................................................................
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Useful Apps and Features 189
Sprint Zone 189
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Sprint Family Locator 190
Sprint Fun & Games 190
Sprint TV & Movies 190
Calculator 191
Calendar 193
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Add an Event to the Calendar 193
View Calendar Events 196
Share Calendar Events 197
Sync Calendars 199
Synchronize an Exchange ActiveSync Calendar 201
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Clock 201
Set Alarms 203
World Clock 205
Stopwatch 205
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Timer 207
Galaxy Apps 207
Gallery 207
Google Hangouts 209
Google Maps 211
Google Play Books 213
Google Play Games 213
Google Play Movies & TV 213
Google Play Music 214
Google Play Newsstand 217
Google Search 217
Use Google Search 217
Use Google Voice Search 219
Lookout Security 219
Memo 220
My Files 221
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OneDrive 221
OneNote 222
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TOC v
Video .................................................................................................................................................
222
Voice Recorder 223
YouTube 226
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1Weather 228
Amazon 228
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Facebook 229
Messaging Plus 229
NASCAR Mobile 230
NBA Game Time 230
NextRadio 230
Pages Manager 231
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Uber 231
Connectivity 232
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Transfer Files Between Your Phone and a Computer 232
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Wi-Fi 233
Turn Wi-Fi On and Connect to a Wireless Network 234
Wi-Fi Settings 236
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Disconnect Wi-Fi 238
Wi-Fi Direct 239
Bluetooth 242
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Enable Bluetooth 242
Pair Bluetooth Devices 245
Connect to a Paired Bluetooth Device 247
Share Information Using Bluetooth 248
Receiving Data via Bluetooth 251
Sprint Worldwide Wireless Service 252
Activate Sprint Worldwide Service on Your Account 252
Your Phone’s SIM Card for International Roaming 252
Set Network Mode Options 253
Make and Receive Worldwide Calls 253
Sprint International Voicemail Service 254
Set Up Your Voicemail Access Number for International Use 254
Access Your Voicemail Internationally 255
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International Data Roaming 255
International Roaming Status Messages 256
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TOC vi
Contact Sprint for Assistance with International Service ..................................................................
257
Settings 259
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Basic Settings 259
Wi-Fi Calling Settings 263
Wi-Fi Settings Menu 265
Bluetooth Settings 269
Hotspot Settings 271
Airplane Mode 274
Data Usage Settings 276
Mobile Networks Settings 278
NFC and Payment 280
More Connection Settings 284
Tethering Settings 286
Printing 287
Virtual Private Networks (VPN) 288
Default Messaging App Settings 296
Sounds and Notifications Settings 297
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Sound Mode 298
Volume 299
Ringtones and Sounds 300
Vibrations 302
Sound Quality and Effects 303
Notifications 304
Display Settings 305
Motions and Gestures 307
Applications Settings 308
Application Manager 309
Default Applications 311
Calendar Settings 312
Camera Settings 313
Contacts Settings 314
Email Settings 316
Internet Settings 319
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Messages Settings 320
Phone Settings 323
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TOC vii
Weather Settings ......................................................................................................................
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Wallpaper 327
Location Settings 328
Lock Screen and Security Settings 330
Easy Mode 339
Accessibility Settings 341
Add Accounts 349
Backup and Reset 351
Language and Input Settings 354
Battery Settings 356
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Lock Screen and Security Overview 330
Screen Lock 331
Disable the Screen Lock 337
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Vision Accessibility Settings 343
Hearing Accessibility Settings 344
Dexterity and Interaction Settings 346
Configure Other Accessibility Settings 348
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Power Saving Mode 357
Ultra Power Saving Mode 358
Storage Settings 360
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Date and Time Settings 361
Activate This Device 362
System Update 363
About Device 364
For Assistance 366
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Sprint Account Information and Help 366
Sprint Account Passwords 366
Manage Your Account 366
Sprint Support Services 367
Copyright Information 368
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Index 369
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TOC viii
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new Samsung Galaxy Grand Prime. The following topics explain how best
to use this guide to get the most out of your phone.
Before Using Your Phone
Read Get Started and Basic Operations thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone's Home screen, which is displayed by pressing the
Home key. Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are
simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.”
Introduction 1
Get Support from Sprint Zone
In addition to your phone's built-in Help menu, you can also access support for your phone and service
through the preloaded Sprint Zone app.
1. From home, tap Apps > Sprint Zone .
2. From the Sprint Zone main page, tap Support.
3. Tap a topic to view its contents.
Introduction 2
Get Started
Part
Description
Back key
Return you to the previous screen, or close a dialog box, options
menu, the Notification panel, or onscreen keyboard.
Earpiece
Listen to calls and automated prompts when using the phone.
Flash
Help illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.
Front camera
Takes pictures and records videos while facing the screen, and allows
you to video conference.
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Phone Layout
The following illustration outlines your phone’s primary external features and buttons.
Get Started 3
Part
Description
Headset jack
Plug in a headset for convenient, hands-free conversations.
Home key
Return you to the Home screen. Press and hold to open Google
Search/Google Now.
Microphone
Transmit your voice for phone calls or record your voice or ambient
sounds for voice recordings and videos. There are two microphones,
one on the top and one on the bottom.
Power key
Turn the phone or screen on or off, or switch your phone airplane
mode.
Proximity sensors
Detect when objects are close to the screen. For example, when you
hold the phone to your ear while on a phone call, the sensors
temporarily lock the screen to prevent accidental screen touches.
Rear camera
Take pictures and videos.
Recents key
Access recently used apps.
Speaker
Play ringtones and sounds. The speaker also lets you hear the caller’s
voice in speakerphone mode.
Touchscreen
Display information needed to operate your phone, such as the call
status, the Contacts list, and the date and time. Also provides one-tap
access to all of your features and applications.
USB charger/Accessory port
Connect the phone to the charger via a USB cable.
Volume key
Adjust the ringtone or media volume or adjust the voice volume during
a call.
CAUTION! Inserting an accessory into the incorrect jack or port may damage the phone.
Get Started 4
Set Up Your Phone
Before using your new phone, you must install and charge the battery. Prior to use, it is necessary to
install an optional memory card (not included) and the battery.
Note: Your phone’s battery should have enough charge to turn the phone on and find a signal, complete
the setup wizard, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
Remove the Back Cover
1. Remove the back cover using the slot on the side of your phone.
2. Carefully lift the cover.
Warning: Do not bend or twist the back cover excessively. Doing so may damage the cover.
Get Started 5
Install a Memory Card (Optional)
You can use an optional microSD or microSDHC memory card (not included) to expand available memory
space.
■ Carefully slide the memory card into the memory card socket (as shown) until the card locks into
place. Make sure that the card’s gold contacts face into the phone and that the card is positioned
as shown.
Install the Battery
■ Insert the battery, aligning the gold contacts on the battery with the gold contacts on the phone,
and gently press the battery into place.
Get Started 6
Replace the Back Cover
■ Replace the battery compartment cover, making sure all the tabs are secure and there are no
gaps around the cover.
Charge the Battery
Follow these instructions to charge your phone’s battery using either the included charging head and USB
cable or via a USB connection on your computer.
Note: This phone has an integrated battery that cannot be removed by the user.
Battery Cautions
Storage: Avoid storing or leaving the phone with no battery charge remaining. Saved information and
settings may become lost or changed, or the phone may become unusable. Charge once every six
months before storing or leaving unused for a long period.
Charge Using the AC Adapter
For fastest charging times, use the Adaptive Fast Charging charger that came with your phone. This
charger provides faster charging only when connected to devices that have Adaptive Fast Charging.
Get Started 7
1. Plug the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Plug the other end of the USB cable into the charging head.
3. Plug the charging head into an electrical outlet.
4. After charging, disconnect the phone from the charger.
Unplug the charging head from the outlet, and remove the micro USB cable from the phone
and the charging head.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your
phone.
2. Insert the large end of the USB cable into a USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.
Get Started 8
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power key.
Your phone will power on. Depending on the settings, you may see the Lock screen.
See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.
The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activate Your Phone for more information.
Get Started 9
Turn Your Phone Off
1. Press and hold the Power key to open the phone options menu.
2. Tap Power off > POWER OFF to turn the phone off.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Get Started 10
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap or Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and
settings icons, or press onscreen buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Get Started 11
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While
dragging, do not release your finger until you have reached the target position.
Get Started 12
Flick
Flicking the screen is similar to swiping, except that you need to move your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard. See Enter Text for more details.
Note: Screen rotation must be enabled for the screen orientation to automatically change. To enable
screen rotation, slide your finger down from the Status Bar to display the Notification table, and then tap
Screen rotation to enable the option.
Get Started 13
Pinch and Spread
"Pinch" the screen by moving two fingers inward to zoom out, or "spread" by moving two fingers outward
to zoom in.
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on
your account or how and where you purchased your phone, it may be ready to use or you may need to
activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen.
Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you’re swapping phones), you can activate on your computer online or directly
on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the onscreen prompts to complete the activation process.
Get Started 14
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for
assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727
from another phone.
Tip: Do not press the Power key while the phone is being activated. Pressing the Power key cancels the
activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your
Sprint account.
1. At the Welcome screen, choose options, and then tap to begin setup:
Language: Choose the default language for your phone’s operation.
ACCESSIBILITY: Configure settings to access settings to improve the accessibility of your
phone’s features if you are visually impaired or hard of hearing.
EMERGENCY CALL: Make a call to emergency services without completing setup. This
option is available throughout setup and only allows you to dial 9-1-1.
2. Follow the onscreen instructions to complete setup for each topic. Tap NEXT, or the right arrow,
to move through the steps. You can skip options to continue to the next one. During setup, you
may see these options:
Note: Screens may vary based on the activation status of your phone.
Wi-Fi: By default, your phone prompts you to use Wi-Fi when accessing data services. Tap a
Wi-Fi access point to connect to it, or you can continue setup using your phone’s connection
to the wireless network.
Terms and conditions: Tap Learn More to read the End User License Agreement (EULA).
Tap NEXT, and then tap AGREE to confirm that you understand and agree to it terms and
conditions. If you do not agree to the EULA, you cannot continue with the setup.
Hands Free Activation: Automatically connect to Sprint network and set up voice and data
services.
• After Hands Free Activation completes, tap OK to continue.
• You may see a message indicating your phone needs to restart. Tap OK again and wait
for your phone to restart.
Tap & Go: Quickly copy any Google Accounts, backed up apps, and data from your existing
Android device. Follow the onscreen instructions to use Tap & Go, or tap SKIP to continue
setup.
Get Started 15
Add your account (Google): Your phone uses your Google Account to provide access to
many features and apps. Complete the steps to sign in to your current Google Account, or
sign up for a new Google Account right from your phone. You can also skip signing in to your
Google Account, or sign in later.
• To sign in to an existing Google Account, you will need your account name (Gmail
address) and password.
• For both new and existing accounts, you will need to review and accept the Terms of
Service and Privacy Policy by tapping ACCEPT when prompted.
Name: Enter your First and Last name, to personalize Google features and apps.
Protect your phone: Prevent others from using your phone without your permission by
activating device protection features. Tap SET SCREEN LOCK NOW to set up a screen lock,
or tap SKIP to set up a secure screen lock at a later time.
Google services: Select Google service preferences, including Backup & Restore, Location
and Communication options.
Samsung account: Some apps and features use your Samsung account. You can sign in to
your Samsung account, or follow the prompts to create a new account.
• To sign in to or set up a Samsung account, you will have to review and agree to the
Terms and Conditions by tapping AGREE when prompted.
Easy mode: Easy mode offers a simpler home screen layout, with larger text and icons. Tap
the ON/OFF switch to turn on Easy mode. You can also choose Easy mode from Settings at
any time.
3. Tap FINISH to complete setup.
Your phone is now set up for use. If you skipped any part of the setup, you can access
additional options through the Apps list or through Settings.
Note: You do not need to sign up for a Google Account to use your phone. However, to download apps
from the Google Play store app, you must link your phone to a Google Account.
Get Started 16
Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phone’s basic operations.
Home Screen and Applications (Apps) List
Most of your phone’s operations originate from the Home screen or the apps list.
1. From any screen, press the Home key to display the Home screen.
2. Tap Apps to display the apps list.
For information about using the Home screen, see Home Screen Basics.
Select Options and Navigate Screens
Tap icons, onscreen keys, and other items to open or activate the assigned function.
■ Tap the Back key to return to the previous screen.
Recent Applications
You can display a list of recently used applications using the recent apps key.
■ Tap Recents to view a list of recently used applications.
Basic Operations 17
Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
■ From home, tap Apps > Settings .
– or –
Drag the Status Bar down and tap Settings .
The Settings menu displays.
For more information, see Settings.
Basic Operations 18
Portrait and Landscape Screen Orientation
The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways.
Turn Screen Rotation On or Off
1. Open the Notification panel by dragging down the Status bar from the top of the screen.
2. Tap Screen rotation to turn the option on or off.
You may need to scroll left or right to see the Screen rotation option.
If the Screen rotation option is not available, tap Edit to display the full options list.
Not all screens will adjust for landscape orientation.
Capture Screenshots
You can use your phone’s Power key and Home key to capture screenshots.
■ Press and hold the Power key and Home key at the same time to capture a screenshot of the
current screen.
The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. From home, tap Apps > Gallery .
Basic Operations 19
Applications
App
Function/Service
1Weather
Receive real-time local weather information at any location in the world.
Access 7-day and hourly weather forecasts for your area.
Amazon (Amazon
Shopping)
Shop at Amazon.com from your phone.
App Spotlight
Discover new apps from the Google Play store.
The following topics describe how to access the applications (apps) list and launch apps on your phone.
Launch Applications
All installed apps can be accessed and launched from the apps list.
1. From home, tap Apps .
The apps list opens.
2. Tap an app icon to launch the corresponding application.
The application opens.
Apps List
The apps list expands to include any apps you download and install on your phone. The following table
outlines the primary apps that have been preinstalled on your phone.
Basic Operations 20
App
Function/Service
Calculator
Perform basic and advanced mathematical calculations.
Calendar
Use Calendar to create and manage events, meetings, and
appointments, organize your time, and be reminded of important events.
Camera
Take pictures and record videos using the front and rear cameras.
Chrome
Browse the Internet using Google’s Chrome Web browser.
Clock
Set alarms, view time in time zones around the world, use a stopwatch,
set a timer, and use your phone as a desk clock.
Contacts
Store and manage contacts from a variety of sources, including contacts
you enter and save directly in your phone as well as contacts
synchronized with your Google Account, compatible email programs
(including Exchange Server), and your Facebook friends.
Drive
Store, sync, and access your data across multiple devices with Google
Drive’s cloud storage.
Email
Send and receive email from a variety of email service providers.
Facebook
Post updates, read what your friends are up to, upload pictures and
check-ins, and more with on-the-go Facebook access.
Galaxy Apps
Discover apps designed exclusively for your Galaxy device.
Gallery
View and edit pictures and watch videos that you’ve taken with your
phone’s camera or downloaded.
Gmail
Send and receive messages using Google’s Gmail service.
Google
Search the Internet using Google Search.
Google Settings
Use Google Settings to manage your Google apps and account settings.
Hangouts
Instant message with your friends and family using Google Hangouts.
Instagram
Capture and share photos and videos with your friends. Customize what
you capture, and then share it on your feed or post it directly to your
friends. Located in the Social folder in the apps list.
Basic Operations 21
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