Samsung SMG386T Users Manual

Confidential
FCC Approval Document
for
FCC ID
SM-G386T
A3LSMG386T
:
9.User Manual
SM-G386T
SM-G386T
SAMSUNG ELECTRONICS CO, LTD
-1-
-1-
2014.06.04
2014.06.04
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Internal Use Only
4G LTE SMARTPHONE
This document is watermarked because certain important information in the document has not yet been verified. This document has been sent to you as a draft and for informational purposes only. The document should only be used for internal purposes and may not be distributed outside of Samsung, except to Samsung's carrier customer for testing purposes. Distributing the document outside of Samsung, except to Samsung's carrier customer for testing purposes could result in legal exposure to the company if the preliminary, unverified information in the draft turns out to be inaccurate.
User Manual
Please read this manual before operating your
device and keep it for future reference
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Internal Use Only
Warning! This product contains chemicals known to the State of California to cause cancer and reproductive toxicity.
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to
(the “Phone System”) , is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade
secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not
(and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to
you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Open Source Software
Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To
obtain the source code covered under the open source licenses, please visit: http://opensource.samsung.com.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR
IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE;
THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT
WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT
OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM
OS.
SAFE™ (Samsung Approved For Enterprise)
SAFE™: "SAFE™" (Samsung for Enterprise) is a mark for a Samsung device which has been tested against Samsung's own internal criteria for interoperability with certain third party security‑related solutions for MDM and VPN. The
testing includes field testing with local network connection and menu tree testing which tests functionality of the solutions in conjunction with the Samsung device. During the testing, the device is tested with the security solutions to see
if the solutions work with the device as described by the third party security solution providers. The testing, for example, includes field testing with local network connection and menu tree testing which tests functionality of the solutions
in conjunction with the Samsung device. For more information about Samsung's SAFE™ program, please refer to www.samsung.com/us/safe.
Disclaimer of Warranties: EXCEPT AS OTHERWISE PROVIDED IN THEIR STANDARD END USER LICENSE AND WARRANTY, TO THE FULL EXTENT PERMITTED BY LAW SAMSUNG ELECTRONICS CO., LTD., SAMSUNG
TELECOMMUNICATIONS AMERICA, LLC, AND THEIR AFFILIATES (COLLECTIVELY REFERRED TO HEREIN AS THE "SAMSUNG ENTITIES") EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, INTEROPERABILITY OR NON‑INFRINGEMENT, WITH RESPECT TO INFORMATION TECHNOLOGY SECURITY PROTECTION, SAFE™ DEVICES AND
APPLICATIONS TESTED WITH SAFE™ DEVICES. IN NO EVENT SHALL THE SAMSUNG ENTITIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER
WITH RESPECT TO INFORMATION TECHNOLOGY SECURITY PROTECTION, SAFE™ DEVICES OR APPLICATIONS TESTED WITH SAFE™ DEVICES. In addition, information technology security protection will be affected by features
or functionality associated with, among other things the e‑mail platform, master data management, and virtual private network solutions selected by the software provider, solution provider or user. Choice of an e‑mail, master data
management, and virtual private network solution is at the sole discretion of the software provider, solution provider or user and any associated effect on information technology security protection is solely the responsibility of the
software provider, solution provider or user. For complete statement of limited warranty, please refer to www.samsung.com/us/safe, available on the web and where Samsung smartphone and Galaxy Tab™ devices are sold. [101212]
G368T_UM_English_ND6_PS_042314_D3
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Internal Use Only
Samsung Telecommunications America (STA), LLC
Headquarters: 1301 E. Lookout Drive Richardson, TX 75082
Customer Care Center: 1000 Klein Rd. Plano, TX 75074 Toll Free Tel: 1.888.987.HELP (4357)
Internet Address: www.samsung.com
©
2014 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung Electronics Co., Ltd.
Do you have questions about your Samsung Mobile Device?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at: www.samsung.com/us/support.
The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the
device.
Nuance®, VSuite™, T9® Text Input, and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc., or its affiliates in the United States and/or other countries.
ACCESS® and NetFront™ are trademarks or registered trademarks of ACCESS Co., Ltd. in Japan and other countries.
The Bluetooth® word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B Design”) are registered trademarks and are wholly owned by the Bluetooth SIG.
microSD™ and the microSD logo are Trademarks of the SD Card Association.
Openwave® is a registered Trademark of Openwave, Inc.
Google, the Google logo, Android, the Android logo, Google Play, Gmail, Google Mail, Google Maps, Google Music, Google Hangouts, Picasa, Play Nesstand, YouTube and other marks are trademarks of Google Inc.
Wi‑Fi is a registered trademark of the Wireless Fidelity Alliance, Inc.
LTE is a trademark of ETSI
Swype and the Swype logos are trademarks of Swype, Inc. © 2010 Swype, Inc. All rights reserved.
Dynamic Noise Suppression from Audience
Your phone is equipped with an advanced voice processing chip that delivers clear mobile calls by suppressing background noise, intermittent sounds (like a siren or nearby conversation), and echoes, allowing you to hear and be heard
nearly anywhere.
How Does It Work?
Based on the intelligence of the human hearing system, the technology:
● Captures, evaluates and distinguishes all the sound signals surrounding your phone, and the person you're speaking with.
● Then isolates the primary voice in conversation and filters out the background noise ‑ so the person you're calling hears only your voice, without disturbing background noise.
● Dynamically equalizes and adjusts voice volume to optimize your calling experience, so you can hear clearly and don't need to speak louder to overcome surrounding noise.
The noise suppression technology is built‑in and already enabled in your new mobile phone. So it's ready to provide unsurpassed voice clarity with every call.
Legal Information
The online version of the Health/Safety and Warranty guide for your device can be found at:
English: www.samsung.com/us/Legal/Phone_HSGuide
Spanish: www.samsung.com/us/Legal/Phone_HSGuide_SP
Location of Legal Information on the Device:
Health and Safety Information
● S
ettings g About device g Legal information g Samsung legal g Health and safety
Warranty
ettings g About device g Legal information g Samsung legal g Warranty
● S
EULA
ettings g About device g Legal information g Samsung legal g END USER LICENSE AGREEMENT
● S
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Internal Use Only
Table of Contents
Intellectual Property .............................................................................2
Disclaimer of Warranties; Exclusion of Liability ............................. 2
Samsung Telecommunications America (STA), LLC ....................3
Legal Information ..................................................................................3
Section 1: Getting Started............................................................... 6
Understanding this User Manual ......................................................6
Removing the Battery Cover ..............................................................6
Installing and Removing the SIM card .............................................6
Installing the microSD Memory Card ...............................................7
Installing the Battery ............................................................................7
Replacing the Battery Cover .............................................................. 8
Charging the Battery ............................................................................ 8
Extending Your Battery Life ................................................................ 9
Switching the Device On or Off .........................................................9
Initial Device Configuration .................................................................9
Restarting the Device...........................................................................9
Locking and Unlocking the Device ............................................... 10
Voicemail .............................................................................................. 10
Section 2: Understanding Your Device ......................................11
Features of Your Device ................................................................... 11
Front View ............................................................................................ 11
Back View ............................................................................................ 12
Status Bar ............................................................................................ 13
Home Screen ...................................................................................... 15
Customizing the Screens ................................................................. 16
Screen Navigation ............................................................................. 18
Menu Navigation ................................................................................ 18
Entering Text ....................................................................................... 18
Using the Google Voice Typing ...................................................... 19
Using the Samsung Keyboard ........................................................ 19
Section 3: Call Functions and Contacts List.............................21
Displaying Your Phone Number ..................................................... 21
Making a Call ...................................................................................... 21
Ending a Call ....................................................................................... 21
Making Emergency Calls ................................................................. 21
Dialing Options ................................................................................... 22
Answering a Call ................................................................................ 22
Managing Reject Calls ...................................................................... 22
International Calls .............................................................................. 23
Pause Dialing ...................................................................................... 23
Wait Dialing .......................................................................................... 23
Redialing the Last Number .............................................................. 23
Speed Dialing ..................................................................................... 23
In Call Options .................................................................................... 24
Logs Tab .............................................................................................. 26
Section 4: Contacts ........................................................................28
Accounts .............................................................................................. 28
Contacts List ....................................................................................... 28
Finding a Contact .............................................................................. 29
Contacts Screen Options ................................................................ 30
Contacts Settings .............................................................................. 30
Contact Entry Options ...................................................................... 31
Linking Contact Information ............................................................ 31
Sending a Namecard ........................................................................ 32
Copying Contact Information .......................................................... 32
Synchronizing Contacts ................................................................... 32
Display Options .................................................................................. 33
Additional Contact Options ............................................................. 33
Groups .................................................................................................. 33
The Favorites Tab ............................................................................... 34
Section 5: Messages ......................................................................35
Types of Messages ............................................................................35
Creating and Sending Messages................................................... 35
Message Options ............................................................................. 36
Viewing Newly Received Messages .............................................. 36
Deleting Messages ............................................................................ 37
Message Search ................................................................................ 37
Messages Settings ............................................................................ 37
Assigning Messages as Spam ....................................................... 38
Accessing Your Spam Folder ......................................................... 39
Quick Responses .............................................................................. 39
Using Email ......................................................................................... 39
Microsoft Exchange Email (Outlook) ............................................ 41
Section 6: Multimedia .................................................................... 43
Assigning the Default Storage Location ....................................... 43
Using the Camera .............................................................................. 43
Camera Options ................................................................................. 43
Camera and Camcorder Settings .................................................. 44
Using the Camcorder ........................................................................ 45
Sharing Pictures ................................................................................. 46
Editing a Photo ................................................................................... 47
The Gallery .......................................................................................... 47
Section 7: Applications and Development ................................48
Applications ......................................................................................... 48
Amazon ................................................................................................ 48
Calculator ............................................................................................ 48
Calendar .............................................................................................. 49
Camera ................................................................................................. 49
ChatON ................................................................................................. 49
Chrome ................................................................................................. 50
Clock ..................................................................................................... 50
Contacts ............................................................................................... 51
Drive ...................................................................................................... 51
Dropbox................................................................................................ 51
Email ..................................................................................................... 52
Flipboard .............................................................................................. 52
Gallery .................................................................................................. 52
Gmail ..................................................................................................... 52
Google .................................................................................................. 52
Google Settings ................................................................................. 52
Google + .............................................................................................. 52
Hangouts .............................................................................................. 53
Internet ................................................................................................. 53
Lookout Security ................................................................................ 55
Maps ..................................................................................................... 55
Memo .................................................................................................... 56
Messages ............................................................................................ 56
Mobile HotSpot .................................................................................. 56
Music .................................................................................................... 56
Using Playlists .................................................................................... 57
My Files ................................................................................................ 58
Phone .................................................................................................... 58
Photos ................................................................................................... 58
Play Books ........................................................................................... 58
Play Games ......................................................................................... 58
Play Movies & TV ............................................................................... 58
Play Music ........................................................................................... 58
Play Newsstand .................................................................................. 59
Play Store ............................................................................................ 59
Samsung Apps ................................................................................... 59
Settings ................................................................................................ 59
T‑Mobile My Account ........................................................................ 60
T‑Mobile Name ID .............................................................................. 60
T‑Mobile TV ......................................................................................... 60
Video ..................................................................................................... 60
Visual Voicemail ................................................................................. 61
Voice Recorder................................................................................... 61
Voice Search....................................................................................... 61
YouTube ...............................................................................................61
Section 8: Connections ..................................................................65
Accessing Device Storage .............................................................. 65
Wi‑Fi Connections ............................................................................. 65
Bluetooth Connection ....................................................................... 66
USB Tethering ....................................................................................67
Mobile HotSpot .................................................................................. 67
Section 9: Changing Your Settings ............................................ 69
Accessing the Settings Options ..................................................... 69
Wi‑Fi Settings ...................................................................................... 69
Download booster ............................................................................. 70
Bluetooth .............................................................................................. 71
Mobile HotSpot .................................................................................. 71
Airplane Mode .................................................................................... 71
Data Usage .......................................................................................... 72
Location ............................................................................................... 72
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More Networks ................................................................................... 72
Near Field Communication .............................................................. 75
Nearby Devices .................................................................................. 75
Printing ................................................................................................. 75
Screen Mirroring ................................................................................ 75
Sound Settings ................................................................................... 76
Display Settings ................................................................................. 77
Wallpaper ............................................................................................. 77
Lock Screen ........................................................................................ 77
Notification panel ............................................................................... 79
Toolbox ................................................................................................. 79
Easy Mode ........................................................................................... 79
Accessibility ........................................................................................ 79
Blocking Mode ................................................................................... 80
Private Mode ....................................................................................... 80
Motions and Gestures ...................................................................... 80
Cloud .................................................................................................... 81
Backup and Reset ............................................................................. 81
Backing up Your Data Before Factory Reset .............................. 82
Language and Input .......................................................................... 83
Date and Time .................................................................................... 85
Safety assistance ............................................................................... 85
Accessories......................................................................................... 85
Battery Usage ..................................................................................... 85
Power saving mode ........................................................................... 85
SD Card & Device Storage .............................................................. 86
Security ................................................................................................ 86
Help ....................................................................................................... 87
About Device ....................................................................................... 87
Application Manager ......................................................................... 88
Default applications ........................................................................... 89
Calendar .............................................................................................. 89
Call Settings ........................................................................................ 89
Contacts Settings .............................................................................. 92
Email Settings ..................................................................................... 92
Gallery Settings .................................................................................. 92
Internet Settings ................................................................................. 92
Messages Settings ............................................................................ 93
S Voice Settings ................................................................................. 93
Section 10: Index .............................................................................94
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Section 1: Getting Started
This section explains how to get started with your phone by installing and charging the battery, installing the micro
SIM card and optional memory card, and setting up your voice mail.
Before using your device for the first time, you’ll need to install and charge the battery and install the micro SIM
card. The micro SIM card is loaded with your subscription details, such as your PIN, available optional services,
and many other features. If desired, you can also install an SD card to store media for use with your device.
Understanding this User Manual
The sections of this manual generally follow the features of your device.
This manual provides navigation instructions according to the default display settings. If you select other settings,
navigation may be different.
Unless otherwise specified, all instructions in this manual assume you are starting from the Home screen and
using the available keys.
Note: Instructions in this manual are based on default settings, and may vary from your device, depending on
the software version on your device, and any changes to the device’s Settings. Unless stated otherwise, instructions in this User Manual start with the device unlocked, at the Home screen. All screen images in this manual are simulated. Actual displays may vary, depending on the software version of your device and any changes to the device’s Settings.
Special Text
Removing the Battery Cover
The battery, micro SIM card and SD card are installed under the battery cover.
Important! Before removing or replacing the battery cover, make sure the device is switched off.
To turn the device off, hold down the Power/Lock key until the Device options pop up displays, then tap Power off.
Caution! Do not bend or twist the back cover excessively during installation or removal. Doing so may damage
the cover.
To remove the battery cover:
► Hold the device firmly and locate the cover release latch (1) and carefully remove the cover off the device (2).
Throughout this manual, you’ll find text that is set apart from the rest. These are intended to point out important
information, share quick methods for activating features, to define terms, and more. The definitions for these
methods are as follows:
Caution!: Brings to your attention information that should be noted to avoid danger or mistakes.
Important!: Points out important information about the current feature that could affect performance.
Notes: Presents alternative options for the current feature, menu, or sub‑menu.
Tips: Provides quick or innovative methods, or useful shortcuts.
Warning!: Brings to your attention important information to prevent loss of data or functionality, or even
prevent damage to your phone.
Text Conventions
This manual provides condensed information about how to use your phone. To make this possible, the following
text conventions are used to represent often‑used steps:
g
Example: From the Home screen, tap
Arrows are used to represent the sequence of selecting successive options in longer, or repetitive, procedures.
Apps g Settings g Bluetooth.
Release Latch
Installing and Removing the SIM card
This device uses a different type of SIM card called a “micro SIM”. Other larger SIM cards will not function or fit
within this slot.
SIM Card Overview
Important! Before removing or replacing the micro SIM card, make sure the device is switched off.
To turn the phone off, hold down the Power/Lock key until the Device options pop up displays, then tap Power off.
The micro SIM card is loaded with your subscription details such as your telephone number, PIN, available optional
services, and many other features.
Important! The micro SIM card and its information can be easily damaged by scratching or bending, so be
careful when handling, inserting, or removing the card. Keep all SIM cards out of reach of small children.
Some features on your device (such as Wi‑Fi Calling) can be unlocked by using the new micro SIM card.
To use this new micro SIM card, call or contact customer service for more information.
This card contains the necessary information for identifying and authenticating the user to the IMS (IP Multimedia
Subsystem).
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To install the SIM card:
1. Carefully slide the micro SIM card into the SIM card socket until it clicks into place.
Micro SIM Card
2. Make sure that the card’s gold contacts face into the device and that the upper‑left angled corner of the
card is positioned as shown.
To remove the micro SIM card:
1. Remove the battery cover.
2. Carefully place your fingernail into the end of the micro SIM slot and push the card slightly out.
3. Carefully slide the card out of the micro SIM card socket.
Note: I
f the card is not inserted correctly, the device will not detect it and no service will be available. If this
happens, turn off the device, remove the card, and reinstall the card in the correct orientation.
To remove the microSD Memory Card:
1. Remove the battery cover.
2. Firmly press the card into the slot and release it. The card should pop partially out of the slot.
3. Remove the card from the slot.
4. Replace the battery cover.
Installing the Battery
Before using your device for the first time, install the battery and charge it fully.
Important! Before removing or replacing the battery, make sure the device is switched off.
To turn the device off, hold down the Power/Lock key until the Device options pop up displays, then tap Power off.
Installing the microSD Memory Card
Your device supports an optional (external) microSD™ memory cards for storage of media such as music, pictures,
video and other files. The SD card is designed for use with this mobile device and other devices.
Note: This device supports an expandable memory card.
1. Remove the battery cover.
2. Locate the microSD card slot on the inside of the device.
3. Orient the card with the gold strips facing down.
4. Carefully slide the microSD card into the card socket until it clicks into place.
Important! Be sure to align the gold contact pins on the card with the device’s contact pins.
Note: MicroSD cards should be formatted within the Storage menu. Using an older or slow microSD card can
affect camera performance, especially for video recording.
To install the battery:
1. Slide the battery into the compartment (1) so that the tabs on the end align with the slots at the bottom of the
phone, making sure the connectors align.
2. Gently press down to secure the battery (2).
To remove the battery:
► Grip the battery at the top end and lift it up and out of the battery compartment.
Installing Battery
Section 1: Getting Started
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Replacing the Battery Cover
► Position the battery cover over the battery compartment and securely press down around the edges until you
hear clicking.
Important! It is recommended you fully charge the battery before using your device for the first time.
Caution! When replacing the battery cover, do not apply pressure to the screen (“squeeze”) as this can damage
the screen.
Charging the Battery
Your device is powered by a rechargeable Li‑ion battery. A wall charger, which is used for charging the battery, is
included with your device. Use only approved batteries and chargers. Ask your local Samsung dealer for further
details.
Before using your device for the first time, you must fully charge the battery.
Charging Head
USB Cable
Note: Verify that the battery is installed prior to connecting the wall charger. If both the wall charger is
connected and the battery is not installed, the handset will power cycle continuously and prevent proper operation. Failure to unplug the wall charger before you remove the battery, can cause the device to become damaged.
Note: If the charger is incorrectly connected, damage to the accessory port will occur therefore voiding the
device’s warranty.
To connect a USB cable to the device:
1. Connect the USB cable to the charging head.
2. Locate the Charger/Accessory jack and iinsert the USB cable into the appropriate jack.
3. Plug the charging head into a standard AC power outlet. The device turns on with the screen locked and
indicates both its charge state and percent of charge.
Warning! While the device is charging, if the touch screen does not function due to an unstable power supply
unplug the USB power adapter from the power outlet or unplug the USB cable from the device.
4. When charging is finished, first unplug the charger’s power plug from the AC wall outlet, then disconnect
the charger’s connector from the device.
5. When charging is finished, first unplug the charger’s power plug from the AC wall outlet, then disconnect
the charger’s connector from the phone.
Important! If your handset has a touch screen display, please note that a touch screen responds best to a light
touch from the pad of your finger or a non-metallic stylus. Using excessive force or a metallic object when pressing on the touch screen may damage the tempered glass surface and void the warranty.
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Extending Your Battery Life
Active applications, light levels, Bluetooth usage, and GPS functionality all act to drain your battery. The following is
a list of helpful tips that can help conserve your battery power:
● Reduce the time your backlight stays on.
● Turn Bluetooth off when not in use.
● Turn Wi‑Fi off when not in use.
Initial Device Configuration
1. Select a language from the associated field. English is the default language.
Note: If you are visually impaired or have difficulty hearing, tap Accessibility to configure the accessibility
settings.
2. Tap Start and follow the on‑screen setup instructions.
● Deactivate your GPS functionality when not needed. Most applications using this function will periodically
query the GPS satellites for your current location; each query drains your battery.
● Do not wait until your battery is completely depleted before charging your device. Repeating this process
of a complete discharge and recharge can over time reduce the storage capacity of any battery.
● Use the Power Saving feature to deactivate some hardware and interface functions.
● Check the Battery use screen to review what features or functions have been consuming your battery
resources.
● Check the Running Services and close any unnecessary applications.
● Use the Task Manager feature to end/shutdown background applications that are still running. These
minimized applications can, over time, cause your device to “slow down”.
● Animated wallpapers use processing power, memory, and more power. Change your Live Wallpaper to a
non‑animated Wallpaper gallery or Gallery image.
Switching the Device On or Off
Once the device has been configured, you will not be prompted with setup screens again.
To turn the device on:
► Press and hold Power/Lock until the device switches on.
The device searches for your network and after finding it, you can make or receive calls.
Note: The display language is preset to English at the factory. To change the language, use the Language
menu. For more information, refer to “Language and Input” on page 83.
To turn the device off:
1. Press and hold Power/Lock until the Device options screen appears.
2. Tap Power off.
Note: You may be prompted with a notification that your activation is completed. Enabling Google location
services can drain battery power.
For more information, refer to “Creating a Samsung Account” on page 81.
Note: Read the on-screen Dropbox set up and registration information regarding new services.
3. Enter a unique device name and tap Finish to complete the setup process.
Important! The device name is also used to provide an identification for your device’s Bluetooth and
Wi-Fi Direct names.
4. Read the on‑screen Collect diagnostics information.
Note: This software collects only diagnostic data from your device so that customer service technicians can
better troubleshoot issues with your device.
5. Select either More info... (to read additional information) or Close to close the message screen.
Important! Selecting Close only closes the current description screen and does not disable data collection.
To disable data collection, go to Settings g Backup and reset g Collect diagnostics and turn off the Allow Diagnostics feature. For more information, refer to “Collect Diagnostics” on page 83.
Restarting the Device
1. Press and hold Power/Lock until the Device options screen appears.
2. Tap Restart.
Section 1: Getting Started
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Locking and Unlocking the Device
By default, the device screen locks when the backlight turns off.
► Place your finger on the screen and swipe the glass in any of the directions shown unlock the device.
Note: You can choose to configure lock settings to prevent unauthorized use of your device. For more
information, refer to “Security” on page 86.
Voicemail
Setting Up Your Voicemail
Your device automatically transfers all unanswered calls to voicemail, even if your device is in use or turned off. As
soon as your battery is charged and the micro SIM card inserted, activate your voicemail account.
Important! Always use a password to protect against unauthorized access.
For new users, follow the instructions below to set up voicemail:
Note: Voicemail setup may be different depending on your network.
1. From the Home screen, tap Phone and then touch and hold the key until the device dials your
voicemail service.
You may be prompted to enter a password.
2. Follow the tutorial to create a password, a greeting, and a display name.
Accessing Your Voicemail
You can access your Voicemail by either pressing and holding on the keypad, or by using the device’s Application icon, then tapping the Voicemail application. To access Voice Mail using the menu:
1. From the Home screen, tap Phone and then touch and hold until the device dials voicemail.
Note: Touching and holding will launch the voicemail application.
2. When connected, follow the voice prompts from the voicemail center.
Accessing Your Voicemail From Another Phone
1. Dial your wireless phone number.
2. When you hear your voicemail greeting, press the asterisk key on the phone you are using.
3. Enter your passcode.
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Section 2: Understanding Your Device
This section outlines key features of your device. It also describes the device’s keys, screen and the icons that
display when the device is in use.
Features of Your Device
Your device is lightweight, easy‑to‑use and offers many significant features. The following list outlines a few of the
features included in your device.
● Touch screen with virtual (on‑sc
rilliant 4.5” QHD screen (1920xxx x 1080xxxx??)
● B
● Quad‑core processor
● 4G LTE and High Speed Packet Access Plus (HSPA+).
● Android 4.4.2, Kit Kat OS Platform
● Galaxy Gear™ compliant. For a list of compatible smartphones, please visit:
www.samsung.com/us/galaxygearsupport.
● Smart Switch™ compliant. For more information, see www.samsungsmartswitch.com
● Support for Motions and Gestures.
● Wi‑Fi® Capability @ both 2.4GHz and 5GHz
● Apps available to download from the Google Play™ Store and Samsung Apps
● 5 Megapixel Camera and Camcorder with autofocus with smart stabalization and LED flash.
● 2 Megapixel Front Facing camera for Video Chat
reen) QWERTY keyboard
Front View
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● S‑Beam file transfer technology
● NFC‑compatible
● Bluetooth v4.0 enabled
● Full Integration of Google Mobile™ Services (Gmail, Google Maps, Google Hangouts, etc..)
● Multiple Messaging Options: Text/Picture/Video Messaging and Google Hangouts™
● Corporate and Personal Email
● Music Player with multitasking features
● Pre‑loaded e‑reader applications such as: Play Books™ and Play Newsstand™
● Assisted GPS Navigation
● Expandable memory slot
● Mobile HotSpot and USB Tethering‑capability
● T‑Mobile® TV
● Video Chat via Google Hangouts
● Google Play™ Music
● Wi‑Fi® Calling via the use of a micro SIM card
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1. Volume key allows you to adjust the ringer volume in standby mode (with the phone open) or adjust the voice
volume during a call. When receiving an incoming call:
● Pressing the volume key down mutes the ring tone.
2. Widgets are self‑contained on‑screen applications (not shortcuts). These can be placed onto any of the
available screens (Home or extended).
3. Application icons are shortcuts to your favorite applications on the Home screen.
4. Primary Shortcuts allow quick access to important features such as Phone, Contacts, Messages, Internet,
and Apps.
5. Recent key displays a list of recently opened apps. Press and hold to access the Home screen options
menu (page 15).
● Tap to go to the Task manager.
● Ta
p to delete the record of all recently used applications.
6. Home key displays the Home screen when pressed. Press and hold to launch Google search.
Section 2: Understanding Your Device
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Internal Use Only
7. Microphones are used during phone calls and allow other callers to hear you clearly when you are
speaking to them. There are two microphones on the device:
● Bottom microphone: used during handset mode.
op microphone: used while an active call is in the speakerphone mode and assists in noise cancellation
● T
(2 microphone solution).
8. USB Power/Accessory connector allows you to connect a power cable or optional accessories such as a
USB/data cable.
9. Back key redisplays the previous screen or clears entries.
10. Home screen indicator shows which Home screen is presently displayed.
11. Google Quick Search bar provides a shortcut to Google Search that allows you to search for items on the
internet.
12. Power/Lock key ends a call or switches the phone off and on. Press and hold for two seconds to:
● Access the audio modes for the device. Tap an on‑screen selection (Mute, Vibrate, or Sound).
urn the device On or Off ( ), activate/deactivate Airplane mode ( ), or Restart the device ( ).
● T
mergency mode ( ).
● E
Back View
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Important! Emergency mode is primarily intended to be a battery saving mode that provides access to limited
functionality. For Emergency functionality, including notification of emergency contacts with GPS location and images, see “Safety assistance” on page 85.
13. Indicator icons shows the information needed to operate your phone, such as the received signal strength,
phone battery level, time, unread Emails, missed calls, etc.
14. Front Facing Camera allows you to take pictures while facing the screen and allows you to video
conference.
15. Sensors lets you use the ambient light level to adjust the screen brightness/contrast.
The Light Sensor decreases screen brightness in dim light.
● In a bright light condition (outdoors), the sensors cause the device to increase the brightness and contrast
for better viewing.
n dim light conditions, the device decreases the screen brightness to compensate.
● I
The Proximity Sensor detects how close an object is to the surface of the screen. This is typically used to
detect when your face is pressed up against the screen, such as during a phone call.
● While talking on the phone, the sensor detects talk activity and locks the keypad to prevent accidental key
presses.
16. Receiver allows you to hear the other caller.
1. Flash is used to take photos in low‑light conditions.
2. microSD Card Slot (internal) allows you use a microSD card to expand the memory of your device.
3. Camera lens is used to take photos.
4. micro SIM Card Slot (internal) Installation location for SIM card.
5. External speaker allows you to hear ringers, music, and other sounds offered by your phone.
6. Headset jack allows you to connect a hands‑free headset so you can listen to music.
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Status Bar
The Status Bar shows information about the connection status, signal strength, battery level, and time, and displays
additional notifications information.
This list identifies the icons you see on your device’s display screen:
Indicator Icons
This list identifies the symbols you’ll see on your device’s display and Indicator area:
Displays your current battery charge level is very low (Charge: ~11% ‑ 5%).
Shows your current battery only has up to 4% power remaining and will soon shutdown. (Charge: ~4% ‑ 1%) .
Displays when connected to the EDGE network.
Note: Some Notification icons can be hidden manually by toggling the status of the Notification panel function.
For more information, refer to “Accessing Additional Screen Functions” on page 15.
Displays your current signal strength. The greater the number of bars, the stronger the signal.
Indicates that the Airplane Mode is active. You cannot send or receive any calls or access online information.
Indicates there is no signal available.
Displays when there is no SIM card in the phone.
Displays when there is a system error or alert.
Displays to indicate a security warning. You are prompted to set a screen lock password.
Displays when a call is in progress. Icon is displayed in the Status bar area.
Displays when a call is on hold. Icon is displayed in the Status bar area.
Displays when connected to the 3G network.
Displays when connected to the HSPA+ network.
Displays when your phone is communicating with the 4G LTE network.
Displays when the Download Booster feature is enabled and communicating.
Displays when the phone has detected an active USB connection and is in a USB Debugging mode.
Displays when the phone has been enabled to use an active USB 3.0 connection.
Displays when there is a new text message.
Displays when an outgoing text message has failed to be delivered.
Displays when an incoming text message content has failed to be downloaded.
Displays when an active call is routed through a Bluetooth headset. Icon is displayed in the Status bar area.
Displays when you have missed an incoming call.
Displays when you device is set to automatically reject all incoming calls. The All numbers option is enabled from within Settings g Call g Call rejection
Auto reject mode menu.
g
Displays when the speakerphone is on. Icon is displayed in the Status bar area.
Displays when the microphone is muted. Icon is displayed in the Status bar area.
Displays when Call forwarding is set to Always forward. Displayed in the Status bar when the current call is minimized.
Displays your current battery charge level. Icon shown is fully charged.
Displays when the current battery is 100 percent charged. When the battery is 100 percent, an icon will be shown at the top left of the screen.
Displays your battery is currently charging.
Displays when there is a new voicemail message.
Displays when there is a new visual voicemail message.
Displays in the notifications window when there is a new Email message.
Displays in the notifications window when there is a new Gmail message.
Displays when the user is prompted with a Lookout Security notification.
Displays when the T‑Mobile Name ID application did not recognize a recent number and would like to know whether you wish to Not add, or add as a New or Existing number.
Displays when the time and date for a Calendar Event has arrived. For more
information, refer to “Calendar” on page 49.
Displays when an alarm is set. For more information, refer to “Setting an Alarm” on page 50.
Displays when the device is in Silent mode. All sounds except media and alarms are silenced, and Silent mode is set to Vibrate. For more information,
refer to “Silent mode via Device Options Screen” on page 76.
Section 2: Understanding Your Device
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Internal Use Only
Displays when the device is in Silent mode. All sounds are silenced, and Silent mode is set to Mute.
Displays in the notifications window when a new T‑Mobile account information is available.
Displays when data synchronization and application sync is active and synchronization is in progress for Gmail, Calendar, and Contacts.
Displays when the Blocking mode feature is active. For more information, refer
to “Blocking Mode” on page 80.
Displays when Bluetooth technology is active and enabled.
Displays when the Bluetooth technology is active and communicating with an external device.
Displays when the an outbound file transfer is in progress.
Displays when a file or application download is in progress.
Displays when a screen capture has been taken and stored in the clipboard.
Displays when your device is connected being used to control streaming media and is connected to a Digital Living Network Alliance (DLNA) certified devices.
Displays when your device is currently sharing/streaming media to paired device using the Samsung Link application.
Displays in the notifications window when there are too many on‑screen notification icons to display. Tap to show more notifications.
Tap to select a text input method.
Displays when your device’s GPS Location feature is on and communicating.
Displays when the external SD card (internal microSD) has been disconnected (unmounted) from the phone and is now ready for either removal or formatting.
Displays when the External SD card is being prepared for mounting to the device. This is required for communication with the External SD card.
Displays when the microSD card has been improperly or unexpectedly removed.
Displays when storage within either the internal location or the external SD card has reached its capacity. It is recommended you either move files off or delete them to make additional room.
Displays when the Power saving alert notification has been activated. You are then prompted to view your current battery level.
Displays when Near Field Communication (NFC) has been activated.
Displays when updates are available for download.
Displays when a Play Store download has completed.
Displays when Wi‑Fi is connected, active, and communicating with a Wireless Access Point (WAP).
Displays when Wi‑Fi is active and there is an available open wireless network.
Displays when Wi‑Fi Direct is communicating with another compatible device.
Displays to alert you to disable an active Wi‑Fi Direct connection if not in use ‑ to conserve battery power.
Displays when the USB Tethering mode is active and communicating. For
more information, refer to “USB Tethering” on page 67.
Displays when Wi‑Fi is being used as a Mobile HotSpot feature is active and communicating. For more information, refer to “Mobile HotSpot” on page 67.
Displays when the Wi‑Fi calling feature is active. Minutes used while connected to the Wi‑Fi network count against available rate plan minutes.
The Smart stay feature is activated. The screen stays on as long as you are looking at it.
Displays when TTY device has been inserted.
For more details on configuring your device’s settings, see “Section 9: Changing Your Settings” on page 69.
Displays when the Wi‑Fi calling feature is active and you are using it with within your current active call.
Displays when there is an error in the use or 911 registration of the Wi‑Fi Calling feature.
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