Samsung SM-G360V (Verizon) User Guide

User Guide
SMARTPHONE
Please read this manual before operating your device
and keep it for future reference.
Legal Notices
Legal Notices
Warning: This product contains chemicals known to the State of California to cause cancer and reproductive toxicity. For more information, please call 1-800-SAMSUNG (726-7864).
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or other wise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to
create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Open Source Software
Some software components of this product, including but not limited to ‘PowerTOP’ and ‘e2fsprogs’, incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit:
http://opensource.samsung.com.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE
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VZW_SM-G360V_Eng_UM_OB2_TN_021315_R4
Legal Notices
PURCHASER TAKES THE PRODUCT “AS IS”, AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS.
IF YOUR CARRIER PROHIBITS THIS, IF YOU ATTEMPT TO DOWNLOAD SOFTWARE ONTO THE DEVICE WITHOUT AUTHORIZATION, YOU WILL BE NOTIFIED ON THE SCREEN THAT THE PHONE WILL NO LONGER OPERATE AND BE INSTRUCTED TO POWER DOWN THE DEVICE. YOU MUST THEN CONTACT YOUR CARRIER TO RESTORE THE DEVICE TO THE CARRIER AUTHORIZED SETTINGS.
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Legal Notices
SAFE™ (Samsung For Enterprise)
SAFE™: “SAFE™” (Samsung for Enterprise) is a mark for a Samsung device which has been tested against Samsung’s own internal criteria for interoperability with certain third part y security-related solutions for MDM and VPN. The testing includes field testing with local network connection and menu tree testing which tests functionality of the solutions in conjunction with the Samsung device. During the testing, the device is tested with the security solutions to see if the solutions work with the device as described by the third party security solution providers. The testing, for example, includes field testing with local network connection and menu tree testing which tests functionality of the solutions in conjunction with the Samsung device. For more information about Samsung’s SAFE™ program, please refer to www.samsung.com/us/safe.
Disclaimer of Warranties: EXCEPT AS OTHERWISE PROVIDED IN THEIR STANDARD END USER LICENSE AND WARRANTY, TO THE FULL EXTENT PERMITTED BY LAW SAMSUNG ELECTRONICS CO., LTD., SAMSUNG ELECTRONICS AMERICA, INC., AND THEIR AFFILIATES (COLLECTIVELY REFERRED TO HEREIN AS THE “SAMSUNG ENTITIES”) EXPRESSLY DISCLAIM ANY AND ALL
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILIT Y, FITNESS FOR A PARTICULAR PURPOSE, INTEROPERABILITY OR NON-INFRINGEMENT, WITH RESPECT TO INFORMATION TECHNOLOGY SECURITY PROTECTION, SAFE TESTED WITH SAFE™ DEVICES. IN NO EVENT SHALL THE SAMSUNG ENTITIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER WITH RESPECT TO INFORMATION TECHNOLOGY SECURITY PROTECTION, SAFE™ DEVICES OR APPLICATIONS TESTED WITH SAFE™ DEVICES. In addition, information technology security protection will be affected by features or functionality associated with, among other things the e-mail platform, master data management, and virtual private network solutions selected by the software provider, solution provider or user. Choice of an e-mail, master data management, and virtual private network solution is at the sole discretion of the software provider, solution provider or user and any associated effect on information technology security protection is solely the responsibility of the software provider, solution provider or user. For complete statement of limited warranty, please refer to
DEVICES AND APPLICATIONS
iii
Legal Notices
www.samsung.com/us/safe, available on the web and
where Samsung smartphones and mobile devices are sold. [010115]
Samsung Electronics America (SEA), Inc
Address:
85 Challenger Road Ridgefield Park, New Jersey 07660
Phone: 1-800-SAMSUNG (726-7864)
Internet Address:
www.samsung.com
©2015 Samsung Electronics America, Inc. Samsung and Samsung Galaxy Core Prime are trademarks of Samsung Electronics Co., Ltd.
Do you have questions about your Samsung Mobile Device?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at: www.samsung.com/us/support
The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device.
®
Nuance are trademarks or registered trademarks of Nuance Communications, Inc., or its affiliates in the United States and/or other countries.
The Bluetooth Design”) , and combination mark (Bluetooth word mark and “B Design”) are registered trademarks and are wholly owned by the Bluetooth SIG.
microSD SD Card Association.
, VSuite™, T9® Text Input, and the Nuance logo
®
word mark, figure mark (stylized “B
and the microSD logo are Trademarks of the
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Legal Notices
Google, the Google logo, Android, the Android logo, Google Play, Gmail, Google Maps, Google Music, Google Hangouts, Picasa, Play Newsstand, YouTube, and other marks are trademarks of Google Inc.
Wi-Fi is a registered trademark of the WirelessFidelity Alliance, Inc.
Online Legal Information
The online version of the Health/Safety and Warranty guide for your device can be found at:
English
www.samsung.com/us/Legal/Phone-HSGuide
Spanish
www.samsung.com/us/Legal/Phone-HSGuide-SP
The online version of the End User Licensing Agreement for your device can be found online at:
www.samsung.com/us/Legal/SamsungLegal-EULA3.
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Table of Contents

Getting Started........................................................... 1
Front View.........................................................................2
Back View .........................................................................4
Assemble Your Device ................................................... 6
Set Up Your Device.......................................................12
Secure Your Device......................................................13
Set Up Accounts on Your Device .............................14
Know Your Device .................................................. 15
Home Screen .................................................................16
Status Bar .......................................................................22
Navigation, Motions, and Gestures ..........................24
Notification Panel ..........................................................26
Entering Text .................................................................28
Calling............................................................................31
Making and Answering Calls ......................................32
Applications................................................................ 38
Apps Screen...................................................................39
Google Applications .....................................................42
Verizon Applications .....................................................45
Other Applications ........................................................47
Calculator........................................................................49
Calendar..........................................................................50
Camera and Video ........................................................52
Clock................................................................................56
Contacts ..........................................................................58
Email ................................................................................64
Emergency Alerts ..........................................................66
Gallery .............................................................................67
Memo ...............................................................................70
Message+........................................................................71
Messages........................................................................74
Music Player...................................................................78
My Files ...........................................................................80
Video Player ...................................................................82
Voice Recorder .............................................................84
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Settings ......................................................................... 85
How to Use Settings ....................................................86
Airplane Mode ..............................................................87
Wi-Fi and Wi-Fi Direct .................................................88
Bluetooth.........................................................................93
Data Usage .....................................................................97
Advanced Calling ..........................................................98
Default Messaging App................................................99
Mobile Networks......................................................... 100
Mobile Hotspot............................................................ 101
Tethering ...................................................................... 105
Virtual Private Networks (VPN)................................ 106
Screen Mirroring ........................................................ 107
Sound Settings ........................................................... 108
Display Settings.......................................................... 111
Wallpaper..................................................................... 113
Lock Screen................................................................ 114
Notification Panel Settings ....................................... 116
Storage ......................................................................... 117
Battery .......................................................................... 120
Ultra Power Saving Mode......................................... 121
Application Manager.................................................. 122
Default Applications...................................................126
Application Setting Shortcuts .................................. 127
Easy Mode................................................................... 128
Location Services ...................................................... 129
Security ........................................................................ 131
Language and Input Settings................................... 134
Backup and Reset...................................................... 138
Accounts ...................................................................... 140
Date and Time Settings............................................. 142
Accessibility ................................................................ 143
Printing ......................................................................... 145
Help............................................................................... 146
About Phone................................................................ 147
System Updates ......................................................... 148
vii

Getting Started

Learn about your mobile device hardware, assembly procedures, and how to get started using your new device.

Front View

Getting Started
Status light
Volume key
Earpiece
Recent apps Back
Proximity sensors
Home key
2
Front camera
Power/Lock key
Back: Tap to return to the previous screen or to
close a dialog box, menu, or keyboard.
Earpiece: Listen to a call.
Front camera: Take self-por traits and record
videos of yourself.
Home key: Tap to return to the Home screen.
Power/Lock key: Press and hold to turn the device
on or off. Press to lock or wake up the screen. Press and hold to turn the device off or restart it, or for quick access to Airplane Mode, Emergency Mode, and to Mute, Vibrate, and Sound modes.
Proximity sensors: Detects the presence of objects
near the device.
Recent apps: Tap to display recent apps or touch
and hold for home screen options.
Status light: Displays red when charging or the
battery is low, blue when a notification has arrived or you are voice recording, and green when fully charged.
Volume key: Press to adjust the volume of your
device’s sounds and audio.
Getting Started
3

Back View

Flash
Microphone Headset jack
Back Camera
Speaker
Microphone
USB Charger/Accessory Port
Getting Started
4
Back camera: Take pictures and record videos.
Flash: Illuminate subjects in low-light environments
when taking a photo or recording video.
Headset jack: Connect an optional headset
(notincluded).
Microphone: Records audio and detects voice
commands.
Speaker: Plays music and other sounds.
USB Charger/Accessory port: Connect the
Charger/USB cable (included) , and other optional accessories (not included) .
Getting Started
5

Assemble Your Device

This section helps you to assemble your device.
Remove the Back Cover
1. Remove the back cover using the slot near the top of your phone.
2. Lift the cover up and away from the phone.
Warning: Do not bend or twist the back cover excessively. Doing so may damage the cover.
Getting Started
6
Install the SIM Card
When you subscribe to a cellular network, you are provided with a plug-in SIM card. During activation, your SIM card will be loaded with your subscription details, such as your PIN, available optional services, and other features.
Warning: Please be careful when handling the SIM card to avoid damaging it. Keep all SIM cards out of reach of small children.
Carefully slide the SIM card into the SIM card
slot.
Make sure that the card’s gold contacts face into the device and that the angled corner of the card is positioned as shown.
Caution: If the card is not inserted correctly, the device will not detect the SIM card. Re-orient the card and place it back into the slot if the SIM is notdetected.
Getting Started
7
Install a Memory Card Install the Battery
You can install an optional microSD or microSDHC memory card (not included) to expand available memory space.
Note: A memory card can be installed at any time; it is not necessary to install it prior to using the device.
For more information on installing a memory card, see
“Install a Memory Card” on page 118.
1. Insert the battery into the opening on the back of the phone, making sure the connectors align.
2. Gently press down to secure the battery.
Getting Started
8
Replace the Back Cover
1. Place the back cover onto the back of the phone.
2. Press down on the back cover.
3. Press along the edge of the back cover until you
have a secure seal.
Getting Started
9
Charge the Battery
Your device is powered by a rechargeable, standard Li-Ion battery. A Wall/USB Charger (charging head and USB cable) is included with the device for charging the battery from any standard outlet.
The battery comes partially charged. A fully discharged battery requires up to four hours of charge time. You can use the device while charging.
Caution: Use only Samsung-approved charging devices and batteries. Samsung accessories are designed to maximize battery life. Using other accessories may invalidate your warranty and may cause damage.
1. Insert the USB cable into the port.
2. Connect the USB cable to the charging head, and then plug the charging head into a standard outlet.
3. When charging is complete, unplug the charging head from the outlet and remove the USB cable from the device.
Caution: Failure to unplug the wall charger before you remove the battery, can cause damage to the device.
Getting Started
10
When to Charge the Battery
When the battery is weak and only a few minutes of operation remain, the battery icon blinks and the device sounds a warning tone at regular intervals.
In this condition, your device conserves its remaining battery power by dimming the screen.
When the battery level becomes too low, the device automatically turns off.
( )
For a quick check of your battery level, view the
battery charge indicator located in the StatusBar of your device’s display. A solid color indicates a full charge.
You can also choose to display a percentage value. Viewing a percentage value can provide a better idea of the remaining charge on the battery. For more information, see
“Battery” on page 120.
(
)
Getting Started
11

Set Up Your Device

Turn Your Device On or Off
Turn the Device On
Press and hold the Power/Lock key until the
device vibrates and starts up.
Turn the Device Off
1. Press and hold the Power/Lock key until the device vibrates and the Device options menu displays.
2. Tap Power off.
Getting Started
Setup Wizard
The first time you turn your device on, the Setup Wizard displays. It will guide you through the basics of setting up your device.
Follow the prompts to choose a default language, connect to a Wi-Fi network, set up accounts, choose location services, learn about your device’s features, and more.
12

Secure Your Device

Use your device’s screen lock features to secure your device.
Lock the Device
By default, the device locks automatically when the screen times out.
To lock the device, press the Power/Lock key.
Getting Started
Unlock the Device
The default Screen lock on your device is Swipe. To unlock your device, press the Power/Lock key
or Home key, and then touch and drag your finger across the screen.
Set Up a Secure Screen Lock
The default Screen lock is Swipe, which offers no security. To choose a more secure screen lock, see
“Lock Screen” on page 114.
13

Set Up Accounts on Your Device

Google Account
Your new device uses your Google Account to fully utilize its Android features, including Gmail, GoogleHangouts, and the Google Play Store.
When you turn on your device for the first time, set up your existing Google Account or create a new GoogleAccount.
– or –
To create a new Google Account or set up your Google Account on your device at any time, use Accounts settings. Formore information, see
“Accounts” on page 140.
From a Home screen, tap
Settings> Accounts > Add account >
Google.
Getting Started
Apps >
Samsung Account
Create a Samsung account, for access to Samsung content and apps on your device.
When you turn on your device for the first time, set up your existing Samsung account, or create a new Samsung account.
– or –
To create a new Samsung account or set up your Samsung account on your device at any time, use Accounts settings. Formore information, see
“Accounts” on page 140.
From a Home screen, tap
14
Settings> Accounts > Add account >
Samsungaccount.
Apps >

Know Your Device

Learn some of the key features of your mobile device, including the screens and icons, as well as how to navigate the device and enter text using the keyboard.
Warning: Please note that a touch screen responds best to a light touch from the pad of your finger or a non-metallic stylus. Using excessive force or a metallic object when pressing on the touch screen may damage the tempered glass surface and void the warranty.

Home Screen

Know Your Device
Notifications Icons
Widget
Home Screen Indicator
Status Icons
Status Bar
Apps Folder Apps Folder
Apps Screen
App Shortcuts
16
Here are some features of the Homescreen.
Apps Folder: For your convenience, there are
several applications that are grouped into folders on the main Home screen.
Apps Screen: Allows quick access to all of your
applications.
App Shortcuts: Shortcuts to your favorite
applications.
Home Screen Indicator: Indicates which
Homescreen is presently displayed.
Notification Icons: Display new messages and
emails, notifications, available software updates, and so on.
Status Bar: Displays device status icons (right) and
notification icons (left).
Status Icons: Display information about the device,
such as the network signal strength, batter y level, the time, and so on.
Widgets: Self-contained applications that run on a
Home screen (not shortcuts) .
Know Your Device
17
The Home screen is the starting point for using your device.
Customize your Home screen by adding application shortcuts, widgets, folders, andusing wallpapers.
Manage Home Screens
Your device comes with multiple Home screens to hold apps and widgets. You can rearrange the Home screens in a different order.
1. From a Home screen, pinch the screen.
– or –
Touch and hold an empty space on the screen.
2. Use these options to manage screens:
Add a screen: Scroll to the end of the
screens, and then tap Add.
Remove a screen: Touch and hold on a
screen, and then drag it to Remove.
Set a screen as the main Home screen:
Tap Main Home screen at the top of a screen. This screen displays when you press the Home Key.
Change the order of screens: Touch and
hold a screen, and then drag to a new position.
Know Your Device
18
App Shortcuts
You can use app shortcuts to launch an app from any Home screen.
Add a Shortcut to a Home Screen
1. From a Home screen, tap Apps.
2. Touch and hold an app shortcut, drag it to a Home screen, and release it.
Remove a Shortcut
1. Touch and hold a shortcut to release it.
2. Drag the icon to Remove and release it.
Note: Removing a shortcut does not delete the app, it just removes the shortcut from the Home screen.
Widgets
Widgets are self-contained apps that run on a Homescreen. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and manyothers.
Add a Widget to a Home Screen
1. Touch and hold an empty space on the screen, and then tap Widgets.
2. Touch and hold a widget, drag it to a Homescreen, and then release it.
Remove a Widget
1. From a Home screen, touch and hold a widget to releaseit.
2. Drag the widget to Remove and releaseit.
Note: Removing a widget does not delete the widget, it just removes the widget from the Home screen.
Know Your Device
19
Folders
Place folders on a Home screen to organize items.
Add a Folder to a Home Screen
1. From a Home screen, touch and hold an app shortcut.
2. Drag the shortcut onto Create folder and release.
3. Enter a folder name.
4. Tap Add to place additional apps in the folder.
5. Tap Done. A folder is created with the shortcut(s) inside.
Using Folders
1. Tap a folder to open it and access the shortcuts inside.
2. To add shortcuts to a folder, touch and hold the shortcut, and then drag it onto the folder and release.
3. To delete a folder, touch and hold the folder until it detaches, and then drag it to Remove and release.
Know Your Device
20
Change the Wallpaper
Change the look of the Home and Lock screens with wallpaper. You can display a favorite picture or choose from preloaded wallpapers.
1. From a Home screen, pinch the screen.
– or –
Touch and hold an empty space on the screen.
2. Tap Wallpapers, and then choose Home screen, Lock screen, or Home and lock screen.
3. Tap a wallpaper to see a sample, and then tap Set as wallpaper.
Know Your Device
21
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